Account Manager
hace 18 días
Cardiff
Let us tell a bit about the opportunity Are you commercially minded relationship-driven and ready to make an impact in a fast-moving business Were looking for an Account Manager to join our high-performing Motor Finance team - someone who thrives on building partnerships driving results and creating exceptional customer experiences. As an Account Manager youll play a key role in managing and growing relationships with our network of independent motor dealers. This is a hybrid role (Cardiff office/home) that works closely with a variety of key stakeholders from around the business youll use your sales expertise commercial insight and consultative mindset to deliver profitable outcomes and sustainable growth. What will your day look like • Acting as the front-line specialist for your portfolio of dealers handling queries resolving issues and proactively driving new business opportunities through regular telephone contact., • Generating and analysing MI and performance data for your region spotting trends identifying risks and opportunities and shaping data-driven decisions., • Proactively managing accounts to maximise conversion improve performance and achieve targets., • Collaborating with the senior leadership team to develop improvement plans share insights and enhance dealer relationships., • Championing best practice by promoting relevant products identifying performance gaps and working with dealers to drive better outcomes., • Sharing market and competitor intelligence with the Motor Insights and Sales teams to inform strategy and innovation. What do we expect from you Youll bring energy commercial awareness and a consultative approach to everything you do. Youll be comfortable working at pace managing your own workload and building trusted relationships at all levels. Were keen to hear from you if you have: • Strong influencing and relationship management skills, • A consultative sales approach and a passion for delivering great customer outcomes, • Confidence analysing data interpreting MI and using insights to drive performance, • Excellent organisation planning and communication skills both written and verbal, • The ability to work independently and collaboratively in a fast-paced environment, • A good understanding of risk management and compliance frameworks (knowledge of Regulation/Consumer Duty is a plus), • Experience or interest in the UK Motor Finance sector What can you expect from us • Hybrid working policy competitive salary and a great range of core benefits including 10% pension 30 days holiday and annual bonus, • A friendly and flexible culture the same as how we work with our customers, • A growing organisation that means theres lots of opportunities to progress, • A drive for continuous improvement which you will be empowered to get behind from day one Let us tell you a bit about us Were one of the largest lenders in the UK used car finance market. Weve specialised in motor finance for over 40 years and are recognised as one of the best car finance providers in the industry. Were part of the Aldermore Group which includes Aldermore Bank plc. With our range of specialist mortgages savings accounts and business finance solutions were backing more people to go for it. We thrive by saying yes to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car van or motorbike. This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose. Still curious Join us and well make the same promises to you as a colleague as we do to each of our customers. Were committed to building a working environment that values respect diversity and compassion. We welcome people regardless of age disability gender identity marital status race faith or belief sexual orientation socioeconomic background and whether youre pregnant or on family leave. Please note: we have a thorough referencing process which includes criminal record checks The Company Were one of the largest lenders in the UK used car finance market. Weve specialised in motor finance for over 40 years and are recognised as one of the best car finance providers in the industry. Were part of the Aldermore Group which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options. Behaviour Framework Our behavioural framework underpins our purpose and strategic drivers as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions Relationships That Last and Progressive Platform) outline what we need to do to succeed our behaviours guide us in your second interview well ask you to talk through some examples where youve demonstrated these behaviours in your previous roles. Our behavioural framework underpins our purpose and strategic drivers as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions Relationships That Last and Progressive Platform) outline what we need to do to succeed our behaviours guide us in your second interview well ask you to talk through some examples where youve demonstrated these behaviours in your previous roles. Our Benefits Not only does MotoNovo Finance offer a competitive remuneration package we also offer one of the best benefits packages in Wales. Inclusive of our healthcare cover pension schemes and our employee assistance programmes we have also installed a staff bar game machines and a pool table. When you choose to build your career with MotoNovo Finance we choose to invest in you. • Hybrid Working, • Your Company Benefits Aviva Digital GP, • Bus And Tram Benefit, • Employee Assistance Programme, • Eyecare Voucher & Display Screens/Desk, • Set-Up, • Flu Jab Vouchers, • Group Income Protection, • Life Assurance, • Metrolink Annual Pass & Clipper Ticket, • Microsoft Discounts, • Private Medical Insurance Shopping Discounts, • Toothfairy, • Your Workplace Pension, • Benefits You Can Choose, • Critical Illness, • Cycle To Work, • Dental Insurance, • Give As You Earn, • Government Tax-Free Childcare Scheme, • Octopus Electric Vehicles, • Save Our Planet, • Season Ticket Loan, • Spouse Or Partner Life Assurance, • Technology, • Wearable Technology, • Wellbeing App Cheryl Knight Collections Project Specialist The word culture is used a lot but at MotoNovo it has real meaning. Theres a genuine feeling that were part of a positive inclusive team here in the Collections department. Jade Burnell Recruitment Consultant When you meet us we want to get to know you as a person. Dont be afraid to tell us about your achievements be yourself and let your talent shine we are rooting for you! Jordan Cooper Remote Account Team Manager Ive met some brilliant people been involved in some amazing charity activities including cycling from London to Paris and even set up a MotoNovo football team! Documents Required Experience: Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 25001 - 40000