Operations Manager - Moving and Removals
6 days ago
Dartford
Operations Manager - Dartford, Kent Join a thriving moving and removals company based in Dartford, Kent, as an Operations Manager. This role offers an exciting opportunity to lead teams, drive efficiency, and ensure top-tier service delivery in the relocation industry. Ideal for professionals with experience in household goods or office & industrial moves. What You’ll Be Doing: • Managing day-to-day operations of local and long-distance removals, • Coordinating logistics, transport scheduling, and route planning, • Overseeing warehouse and inventory management, • Leading, training, and motivating operational staff and drivers, • Ensuring compliance with health & safety and transportation regulations, • Monitoring performance KPIs and implementing process improvements, • Liaising with clients to ensure service expectations are met or exceeded, • Managing fleet maintenance and vehicle records, • Conducting site visits and risk assessments before moves, • Handling escalations and resolving operational challenges, • Supporting budgeting and cost-control initiatives, • Collaborating with sales and customer service teams for seamless execution What We’re Looking For: • Proven experience in the moving/removals or relocation industry, • Strong leadership and team management skills, • Excellent organisational and problem-solving abilities, • Understanding of transportation and logistics best practices, • Knowledge of UK driving regulations and fleet operations, • Ability to manage multiple projects in a fast-paced environment Interested? Reach out to Alchemy Global Talent Solutions today.