Senior customer success manager jobs in Braintree - Page 2Create job alerts

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Hands-on experience as an Account manager/executive

We are currently looking for a new colleague to join our sales and customer success team, to assist the sales process and provide product service and support to our global customer base. You will be partly responsible for our European customers, supervised by our Head of Sales and Customer Success,

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). Able to handle customer issues without over-escalating everything internally.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Customer Success | SaaS | Cybersecurity | Application Security | DevSecOps | Enterprise Sales | Account Management | ARR

Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Background in Customer Success, Solutions, Implementation or Technical Account Management. Building a genuinely best-in-class product transforming how businesses handle c

As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Brakes/Sysco. This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our customer

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging s

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. You'll be responsible for ensuring customers are successful while also identifying

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Influence product roadmaps by surfacing customer insights and trends. Evolve the di

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

Champion Agentic AI: Partner with customers to move from dashboards to agents, leveraging ThoughtSpot Agents and LLM‑based workflows to automate data insights. Voice of the Customer: Serve as primary technical point of contact, communicate requirements and use cases actionable for Product, Enginee

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS. We’re hiring a part‑time Customer Success contractor located in the.

This Senior Project Manager role is crucial to the success of a number of platform-based accounts within Ipsos CX. A Senior Project Manager (Market Research) in Ipsos has the opportunity to strategically shape and make their mark on some of our largest and most important accounts. This role offers t

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice. In this role, you will work closely with senior finance leaders to implement and ensure the adoption of financial tools, driving impactful outcomes for clients.

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem

A leading AI research platform is seeking a Customer Success professional to manage partnerships with global Fortune 500 clients. The ideal candidate has 2-7 years of experience in Customer Success or similar fields and excels in communication and client relationship management. You will drive custo

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. The ideal candidate has 2–4 years of customer-facing experience, strong communication skills, and is passionate about helping customers succeed.

We’re looking for our first Customer Success Manager to support customers across the full lifecycle, from onboarding to long‑term success and account growth. We’re looking for a proactive Customer Success Manager to join our growing team and own end‑to‑end customer relationships across our

Customer engagement & adoption — Drive product usage and ensure customers achieve maximum value from Motivity. Customer insight & opportunity identification — Monitor customer needs, identify risks and growth opportunities, and act proactively. Proven experience in B2B SaaS customer success, acc

Du verfügst über mindestens drei Jahre Berufserfahrung im Customer Success oder hast ein erfolgreich abgeschlossenes Bachelorstudium (oder eine vergleichbare Qualifikation) sowie erste relevante Praxiserfahrung.

Customer Success Manager / Account Manager / Service Delivery Manager roles within tech platforms or service businesses. Customer Success Manager / Account Manager (Client Relationship Focus – Technology Services) However you do not need to come from a technical or IT background. Client Relationsh

Create and maintain a customer success plan, tracking success initiatives. Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal. Customer success management, technical account

Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid. We’re looking for a Customer Success Manager to join our growing team at Eurobase, supporting global enterprise (re)insurance clients using our Synergy2 platform. As a Customer Success Manager, you’ll act as the primary po

A growing AI data platform company in Greater London is seeking a senior Customer Success professional to help define and build its Customer Success function. Ideal candidates will have experience managing high touch enterprise customers in a SaaS environment, exhibit strong commercial skills, and p

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

We’re looking for a full-time Principal Customer Success Manager (EMEA) to join the Customer Success team reporting to the VP, Customer Success. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

A forward-thinking technology startup seeks a Customer Success Specialist to enhance customer engagement and drive the adoption of its AI-driven solutions. With a proven background in Customer Success or Project Management, you will collaborate with diverse teams to ensure seamless service delivery.

A leading fintech company in Greater London seeks a Customer Success Manager to enhance client relationships and drive engagement. This role focuses on proactive client strategies and collaboration across teams, contributing to the overall success of the company.

Co‑ordinate with the other Customer Success and Sales Managers in Canada. We are looking for a highly motivated Customer Success Manager (CSM). Perform video-based customer training to excited customers receiving their Trexo devices.

A leading SaaS governance firm in Greater London is seeking a Customer Success Manager to oversee a portfolio of accounts. The ideal candidate has 3-5 years of experience in customer success, with a strong problem-solving mindset and excellent communication skills. In this role, you will ensure a hi

The Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. We are looking for someone who has a passion for building relationships, creating amazing customer experiences, and managing the onboarding and customer activation process. Moni

Senior Client Success Manager (Maternity Cover - 12 month contract). We are seeking an experienced Senior Client Success Manager for a 12‑month fixed‑term maternity cover contract to work with major travel and brand advertisers in the fast‑paced, online travel‑advertising environment. As a S

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

A global fintech leader is seeking a Customer Success professional to engage with customers across EMEA. The ideal candidate has over 5 years of experience in Customer Engagement or Account Management, strong business acumen, and the ability to adapt to various cultural nuances. You will contribute

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experienced Customer Success Manager. Build and execute customer success plans aligned

Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. We are looking for an experienced Customer Success Manager to join our global Customer Success

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. Customer Success Manager Summary.

A leading technology company is seeking a Nordics Customer Success Manager to strengthen client relationships and provide solutions for business growth. You'll manage a diverse customer base, helping them maximize their success with our software.

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful