Senior customer success manager jobs in Braintree - Page 3Create job alerts

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Drive customer onboarding, ensuring smooth implementation and successful integration of the platform.

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Voice AI customers, working hands-on to get complex environments live quickly a

This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our customers. Role Purpose As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Br

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. You'll be responsible for ensuring customers are successful while also identifying

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. B2B SaaS or services (customer success, account management, or sales). Gain hands-on experience across customer success and sales.

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Customer Success / TAM / Solutions / SaaS client‑facing role. The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

A leading automation company in the UK is seeking a Customer Success Manager to act as a trusted advisor for enterprise customers in the UKI region. This role requires over 5 years of experience in Customer Success or similar fields, focusing on building relationships and driving retention and expan

Create and maintain a customer success plan, tracking success initiatives. We’re all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to—and has influence over—important decision‑making at the company. Customer su

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. That means onboarding new clinics, driving adoption, fanaticism and best-in-class customer retention. Is a gifted relationship builder who reads people fast, earns trust quickly, and can coach clinicians and practice managers toward

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Share insights, risks, and recommendations with the Regional Manager, Customer Success. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support cus

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Drive strategic alignment by translating cus

And we need a passionate Customer Success Manager like you to help us get there. Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. As a Customer Success Manager, you'll have the opportunity to culti

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Analyse customer feedback and identify areas for improvement in product design, documentation, and support processes. Build and maintain strong relatio

A technology scheduling company is seeking a Customer Success Manager to manage a portfolio of customers and ensure their success through proactive engagement. With a consultative mindset and technical aptitude, you will leverage data and insights to enhance customer retention and drive growth.

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. The

A leading technology company in Greater London is seeking a Customer Success Manager to manage and grow client relationships.

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go‑to‑market motions and driving business impact across a portfolio of high‑value customers. Customer Success, Account Management, Business Development, etc. At 11x, we call this a Full Stack CSM—

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. You partner wit

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

Executive members leverage the CyberEdBoard platform to enhance their professional brand visibility, create and exchange member-exclusive resources, obtain accredited education, participate in the executive mentor marketplace, and connect seamlessly with senior security peers around the world. Execu

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

A technology firm in Greater London is seeking a Senior Customer Success Manager. The ideal candidate has 5+ years of experience in customer success, demonstrating strong problem-solving, communication, and collaboration skills. Join us to shape the future of customer experiences in digital commerce

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Experience working with customers and the entire customer

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

Partner with Customer Success Managers on day‑to‑day support needs. Demonstrated strength in customer satisfaction management, including effectively engaging with customers to understand their needs, as well as analyzing customer feedback and implementing strategies to improve their experience.

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. This position reports to our Manager of Customer Success and has the

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

Manage and drive the overall resolution of highly visible, global and strategic customer situations, ensuring 100% customer satisfaction. Be part of the Risk Product Excellence team that manages and drives the overall resolution of highly visible, global and strategic customer situations, ensuring 1

Scaled Customer Success Manager, French Speaker. We are seeking a tenacious, self‑motivated, French speaking Scaled Customer Success Manager who isn't just looking to manage relationships—you want to revolutionise how we support and retain them. Customer Success, Account Management, or Digital M

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. This is a fast‑paced startup environment, and we expect our Customer Success Managers to support the customer journey from end to end. As a Customer Success Manager at Altruistiq, you'll pla

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will report to the Manager of Customer Success.

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su