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Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Background in Customer Success, Solutions, Implementation or Technical Account Management. Voice AI customers, working hands-on to get complex environments live quickly a

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Customer Success, Account Management, or similar client-facing roles within SaaS or fintech.

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). Own the day-to-day management of your customer base.

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other departments, such as

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. B2B SaaS or services (customer success, account management, or sales). Gain hands-on experience across customer success and sales.

Create and maintain a customer success plan, tracking success initiatives. We’re all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to and has influence over important decision‑making at the company. Collaborate clo

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

We are seeking a highly skilled Senior Manager with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, di

You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modelling and ensuring adoption for direct reports, if applicable. Focus on customer intimacy – deliv

Proactively identifies potential customers and builds a healthy pipeline; converts pipeline focusing on tailored customer need; nurtures relationships and builds value to develop and grow customer accounts. Senior Customer Relationship & Business Development Manager. Building strong customer relatio

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation.

With continued growth and increasing demand, the business is hiring a Customer Success & Insights Manager to sit at the intersection of product, sales and client engagement. Experience in a client-facing role (pre-sales, customer success, solutions, or similar) within a technical or financial produc

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

This is a leadership role responsible for managing and developing a high‑performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. Opportunity to shape and scale a high‑performing Customer Succe

A dynamic hospitality tech company in London seeks a Senior Customer Success Manager to manage about 100 SMB customer accounts. The role involves driving customer satisfaction and retention while collaborating closely with multiple stakeholders.

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Partner with customers to deliver proactive ABM best practices, strategies, and use cases, addressing critical success issues and executive priorities. Develop customer suc

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

To help us maintain our strong position in the industry, we are looking for an Senior Client Success Manager to manage and develop a portfolio of clients across Europe. Offer new product features aligned with customers’ business stage. Analytical, with a deep understanding of cohort analysis and c

Enterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100032# DescriptionTrintech is an award-winning AI driven Fintech SaaS organisation and we are s

As a Customer Success Manager, you will:. Contribute to the refinement of Customer Success practices as our function grows. You might already be in Customer Success, Technical Account Management, or a similar role.

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

Champion Agentic AI: Partner with customers to move from "dashboards" to "agents," helping them leverage ThoughtSpot Agents and LLM-based workflows to automate data insights. Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Experience in a consultative sales or a client facing role (inside sales, prospecti

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntas

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

As an Account Manager, you will be part of a dynamic and collaborative internal sales team. You will play a key role in managing customer relationships, supporting the field sales function, and delivering an excellent experience to warehouse / showroom visitors. As an Account Manager, you will be pa

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Minimum 2 years of relevant account managem

Customer Success or a similar client-facing role. You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Deliver seamless onboarding experiences, ensuring clients are set up for success.

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Proven experience as a Customer Success Manager.

Customer Implementation Manager. Manage relationships with customers’ maintenance and operations teams as well as senior stakeholders driving strategic transformation. To orchestrate internal Samotics specialists’ support to ensure customers receive the right expertise when they need it.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

A leading technology firm in the United Kingdom is seeking an experienced professional for a full-time position focused on driving client success. This role requires at least 10 years of experience in Strategic Client Success or related fields.

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

Drive end-to-end delivery of data warehouse and customer analytics initiatives. Communicate project progress, risks, and dependencies to senior leadership. Develop frameworks for customer behavior analysis, segmentation, and predictive insights.

As Senior Customer Analytics Manager, you will play a critical role in the Customer team and strategy, defining how we interpret customer behaviour to drive growth and loyalty. Customer Strategies: Partner with Membership, Experience & Shopping Services teams to enable data‑led decision making, co

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

Customer Success at DG owns all post- sales customer engagement. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Understand customer r

This role reports to our Customer Success Manager and is part of the wider Sales team. You’ll be a relationship builder who ensures a smooth transition for our customers from sales to long-term success. Beyond individual accounts, you’ll contribute to defining what success looks like for our Saa

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Run regular business reviews with senior stakeholders.