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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). We are a small, growing company and our team deeply

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements int

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. We are looking for a Customer Success Manager to play a crucial role in conveying our vision and capabilities to Tax. Design and execute st

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

A leading software company in the UK is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. The ideal candidate has 2-3 years of experience in Customer Success or Account Management within SaaS, along with strong stakeholder management and data-driven decision-making ski

A leading software company in Greater London is seeking a Senior Customer Success Manager to enhance customer satisfaction and support. You will guide customers in maximizing their investment and strategically implement solutions, define success metrics, and collaborate with various teams to ensure

Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. You will help e-commerce customers get the most o

Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

A leading LegalTech company in Battersea is seeking a Customer Success Manager to join its Family Law Team. The ideal candidate will have 3-5 years of experience in customer success or account management and must possess strong organizational and communication skills. This full-time role involves bu

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Help customers scale research

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client‑facing role within a B2

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

A leading transportation technology provider based in the United Kingdom is seeking a Senior Partner Success Manager.

Senior Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid. Eurobase is looking for an experienced Senior Customer Success Manager to join our growing Insurance division, working with enterprise clients using our Synergy2 platform across the global (re)insurance market. Experien

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

As a Manager of Customer Success - EMEA, you will be regionally responsible for the performance of our Customer Success Managers, customer adoption and satisfaction, and enablement of customers to achieve the full value of CockroachDB. Drive adoption, customer health, satisfaction, and renewals acro

Customer Success is a key role to ensure Workday’s customer happiness and success. Our Customer Success Managers work directly with customers to improve their overall user experience with Workday. Developing success plans for customers that outline their critical success factors, metrics for succe

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform. The successful candidate will work in a hybrid model, spending three days a week in the London office.

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Have proven success leading distributed Cus

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

A dynamic technology firm in Greater London seeks a Customer Success Manager to enhance customer retention and drive account growth. The ideal candidate has significant experience in customer success, particularly in B2B SaaS within the insurance sector, and possesses strong skills in stakeholder en

Build strong relationship with key contacts of all customers within allocated customer base. You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Maintain excellent customer retention of 99.

As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they gain maximum value from the platform from day one. Join our Family Law Team as a Customer Success specialist, to help family clients successfully adopt and engage with LE

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Customer Success Manager (Fixed Term Contract). Navigating the position: Customer Success Manager.

As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

The Senior Customer Success Manager is required to ensure Cognigy’s customers feel supported and guided through their journey with implementing Cognigy’s products and to ensure their expected outcomes are delivered with further expansion also achieved. At least 5 years of experience in the softw

As the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer‑centric solutions and enhances Perk’s position in the marketplace. Deve

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. OneTeam, One Mission means we’re all in it together—tearing down walls, listening to every voice, and working as

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

A leading retail company based in London is seeking a Senior UX Manager to drive user experience initiatives.

Reporting to the Manager of Construction Customer Success, you will build lasting and meaningful relationships throughout a portfolio of AEC organisations, specialising in water companies in the UK & Ireland. Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Mana

A B2B sales recruitment firm is seeking a remote Customer Success Manager to build client relationships and drive product adoption. The role requires over a year of experience in customer success and knowledge of B2B industries such as SaaS and Tech.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager - NHS | Customer Success | UK&I | Remote. The Customer Success Manager will build trus

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

A leading AI-powered advertising technology company seeks a Customer Success Manager in Greater London. In this role, you will manage global customer accounts, guiding their success in using digital platforms like DV360 and TikTok. You will partner with internal teams to solve challenges and foster

Senior Customer Success Manager. As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution. Our Customer Success team pla

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives.

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. Ensure successful onboarding and time-to-value for new customers.

A forward-thinking technology startup seeks a Customer Success Specialist to enhance customer engagement and drive the adoption of its AI-driven solutions. With a proven background in Customer Success or Project Management, you will collaborate with diverse teams to ensure seamless service delivery.