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Vertus are looking for a 12 month FTC Maternity cover for The Senior Customer Service & Experience Manager. The role focuses on day-to-day customer service delivery, monitoring resident feedback, and working closely with on-site and central teams to help address issues and improve service standards.

The most senior member within the operations team and reporting to the Service Director, the satisfaction of our customers is the primary focus for the role. In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedbac

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Hybrid role based in London, reporting directly to the VP of Customer Success. Background in Customer Success, implementation, onboarding or a similar client-facing delivery role. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sect

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build

A high-growth, consumer-focused business is hiring a Customer Operations Manager to own the day-to-day performance of its Customer support function. You’ll be accountable for service levels, customer satisfaction, productivity and team performance, while building scalable processes to support grow

This is an exciting opportunity for an experienced and proactive Senior Event Manager to join a centralised Event Operations team, responsible for the end-to-end delivery of a portfolio of face-to-face and hybrid events. Operating at the intersection of content, data and live experiences, the organi

Senior Customer Success Manager. Senior Customer Success Manager. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. Proven experience in customer account management, customer success, or techn

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Experience Required: Customer Success Manager. Previous experience in a customer success, software training, consultancy, presales, customer experience position.

Customer Success Manager – Enterprise. Customer Success is at the heart of that growth. The headline numbers including more than $150m raised in the last year, stratospheric year on year growth, and a proposition saving their customers 90% of time and money.

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. Demonstrated success managing high-value or strategic custo

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Miista is a Creative first & Customer experience-oriented company for which this role is a key part of our journey towards enhancing customer engagement acro

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Enterprise Customer Success Manager – London. Take full responsibility for the long-term success of enterprise customers post sale, focusing on renewals and account growth. Serve as the internal champion for customers by elevating their feedback, needs, and opportunities for improvement.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

Passionate about customer success and building long-term relationships. Play a critical role in shaping the customer journey and driving business success. Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

A fast-growing cloud company in the United Kingdom is seeking a Global FP&A Manager to act as a senior finance partner for their Customer Success organization. This role involves driving financial governance, insight, and performance reporting across the global Customer Success project portfolio.

In this role, you will be joining a team of 3 Customer Success Managers focused on the EMEA market, and will work closely with the EMEA Partnerships Director.

Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. The mission of the Flagship Customer Success Manager is to protect and grow Magn

A fast-growing legal tech company in the UK seeks a Customer Success Manager to ensure clients leverage its document automation platform. The candidate will drive customer success by delivering tailored onboarding, monitoring client health scores, and identifying upsell opportunities.

A global leader in the lottery industry is seeking an individual to join their Customer Service team. Candidates with previous experience in customer service, sales, or retail are preferred.

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Customer Success Manager - Ecommerce, Logistics, SaaS - London - £55K. The Customer Success Manager will be responsible for developin

Lottie is looking for a Customer Success Manager to lead and nurture relationships with a growing portfolio of care operators across our product suite. You have proven experience in a customer success or account management role with a track record of successfully managing client relationships and hi

Act as a Customer Success Manager for Welsh schools and local authorities that go live, applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work with the wider

An innovative eCommerce platform is seeking a Senior Customer Success Manager to support and guide fast-growing merchants in achieving their goals.

A leading technology company in Greater London seeks a Customer Success Manager to enhance product adoption and customer satisfaction. A commitment to customer success is essential. Applicants should have over 4 years of experience in customer advocacy or related fields and familiarity with CRM tool

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

We are looking for a Customer Success Manager to join our team to train AI models.

As Senior Business Operations Manager, you will be responsible for leading and continuously improving Klarna Financial Services UK’s customer service operations. You will work closely with Compliance, Risk, and Legal, and provide clear reporting to senior management and Board forums on customer ou

In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M‑Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. At M‑Files, Customer Success plays a critical role in driving long‑term

A fast-growing SaaS client is looking for a Junior Customer Success Manager in London. The ideal candidate will onboard and support SMB customers, manage a portfolio of 150 clients, identify upselling opportunities, and collaborate with various teams.

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

The Customer Success Manager is responsible for renewing contracts and growing spend commitment from Getty Images’ customer base, comprising French and English speaking clients across Europe. The Customer Success team works to maximize the lifetime value of our annual subscribers by positioning pr

A global technology company is seeking a Senior Customer Success Manager to own a portfolio of customer accounts and drive the post-sale customer experience. This remote role involves onboarding, adoption, ongoing success, and risk management while building deep relationships with key stakeholders.

As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Monitor record

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success Manager (Technical), UK. Partner & Customer Success Manager (Europe-based).

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. SaaS customer success, working with Fortune 100 companies and their executives. London, England – reports to Director of Delivery of Customer Success.

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

CES Customer Success Manager – Aerospace & Defence. As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. The CSM is responsible for key performance indicators including TCV (bel

The Senior Customer Account Manager is responsible for building strong working relationships with the customer buying team; developing and executing customer business plans at a category level which deliver USG, Market Share and Profitability. Develop and deliver the customer strategic business plan