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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

The Senior Delivery Manager will report directly to the Lead Delivery Manager. Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co-ordinate delivery. Join us at the Money and Pensions

Service Delivery Manager (SDM). What we’re looking for in our Service Delivery Manager (SDM). What you’ll be doing as our Service Delivery Manager (SDM).

This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. A service operations firm is seeking a Contact Manager in Greater London. Candidates should have a proven background in Client Services Management and in-depth k

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. You’ll be confident engaging across a range of technical and non-technical stakeholders, able to align delivery wi

The Service Delivery Manager is a senior operational and service role accountable for ensuring the successful delivery of high-quality end-to-end services to customers. With key focus on service outcomes, operational excellence, and stakeholder alignment, the Service Delivery Manager plays a key rol

Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. Service Delivery Administration Hub Manager. This role is key to ensu

Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Service Delivery Manager – IT, M365, Cloud, ServiceNow, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). Service Deli

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Lead the delivery

We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. Partnership delivery manager: drive strategic growth, enhance value, and suppo

We are looking for an enthusiastic Agile Delivery Manager who will be comfortable working alongside the Product Manager and with technical and data professionals, covering a wide breadth of activity which focuses on creating services focused on improving citizen experience. Our teams and our deliver

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. The role requires significant experience in IT service delivery, strong leadership skills, and effective stakeholder management.

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for aService Delivery / Customer Support Managerwho t

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. This role demands a confident communicator who can navigate complex service landscapes, resolve critical iss

Senior Service Delivery Manager. Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy.

A Unit4 Service Delivery Team Lead is required by Whitehall Resources for our Surrey based client. The successful candidate will combine strong people leadership with hands-on Unit4 expertise, supporting service delivery across one or more functional modules including Finance, HR, Payroll, Procureme

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. This role d

The Service Delivery manager will be responsible for the end‑to‑end service delivered to their clients, managing performance of services provided as per contractual obligation ensuring service levels are achieved. Ensure adherence to ITIL service management methodology in the delivery of Managed

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites.

This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA’s in line with the customer requirements), and to act as the single point of contact for all service delivery escalations. The Contact Manager ha

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

Service Planning & Delivery Manager page is loaded## Service Planning & Delivery Managerlocations: Ascot Drive Derbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (14 days left to apply)job requisition id: JR031550**Join Our Journey as a Service P

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager, Global Delivery -

Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Sign in to set job alerts for “Service Project Manager” roles. Technical Delivery Manager – Integration/Typescript/Forward Deployment.

The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. If you have the required skills and experience

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. The Telefónica Tech UK&I hub has an end-to-end portfolio of market leading services

Looking for a commercially aware Service Delivery Manager. Experience as a Service Delivery Manager or similar, with Agile experience. Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery.

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. As a Senior Delivery Manager, you’ll:. The Govern

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. Oversee the delivery of first, second, and third-line support for all IT solutions, ensuring incidents and service requests

The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agre

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

The Service Delivery Manager will report directly into the Regional Quality & Performance Manager within Clinical Operations. They will work collaboratively with the Regional Quality & Performance Manager, Area Quality Assurance Leads and support services facilitating a smooth running of the assessm

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction.

Service Delivery Manager (SDM). Service Delivery Manager (SAP) — Luxury Fashion Retail. You’ll own service outcomes, orchestrate multi‑vendor teams, drive platform modernization, and safeguard business continuity across core retail processes:.

Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward‑thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery.

Benefits & Package for a Service Delivery Manager:. Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of c

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. IT services department and play a central role in the leadership team.

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most.

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. The ideal candidate will have over 5 years of expe

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co