Social jobs in Harpenden - Page 4Create job alerts

Morgan Sindall Property Services Limited is seeking a Social Value Officer in St Albans to manage community partnerships and ensure social value commitments are met.

This part-time position pays £15. A leading social research organization is seeking a Market Research Interviewer to conduct home interviews in Hemel Hempstead.

A leading social research organization is seeking a Field Sales Rep in Hemel Hempstead.The role involves conducting vital research interviews in the community, requiring a driving license and a flexible schedule.This job is ideal for those who enjoy helping others and wish to work flexible hours aro

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer‑facing role.

A leading online casino in St Albans is looking for a Social Media Content Creator to enhance their digital presence. This role focuses on creating engaging content across platforms like Meta and TikTok, while also leading production shoots.

A UK-based recruitment agency is seeking a creative Content Creator to join their team in Caddington. A degree in Graphic Design or related field and proficiency in Adobe Creative Cloud are essential.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Advanced

As Content Creator, you will have strong design execution, delivering high‑quality creative assets for social media, websites, email campaigns, catalogues, brochures and print. Content Creator – Bedfordshire. Our client is seeking a creative, design‑driven Content Creator to join their team on

As a Senior Social Worker you will be responsible for overseeing and supporting the delivery of social services to communities or specific areas. Coordinating different social workers and support services. The role of a Senior Social Worker is crucial in the discharge to assess model, which aims to

As the Head of Design & Build, you will hold full accountability for driving growth and market strategy in the contractor‑led space. Your in‑depth understanding of the UK Water market and contractors operating within it, coupled with your grasp of the social, political, and economic drivers that

Teacher to work with children with Autistic Spectrum Disorder and social, emotional, and mental health needs in Hemel Hempstead.

Proven experience delivering end-to-end social content creation, with a strong portfolio showcasing previous work. You’ll own the end-to-end content creation process - from ideation and shooting to editing and publishing - bringing fresh ideas that align with our brand and resonate with our audien

A dedicated healthcare organization in Luton seeks an enthusiastic and motivated Social Worker to join the Dunstable Community Mental Health Team. The role involves providing high-quality social care to adults experiencing mental ill-health, focusing on assessment and care planning.

We believe the natural progression for a Social Worker within Mental Health Services is to strive towards completing their Approved Mental Health Professional (AMHP) training and this is something that we will expect and you will be supported to do. It is an exciting time to be joining Mental Health

Partner closely with Content and Social teams, Community and Growth Marketing teams to own end to end marketing. Create a culture of ownership, pace, and high standards. Track record of delivering high-impact campaigns, partnerships, and ambassador programmes.

NET Developer - Fastest Growing Social Media Firm - St Albans, Hertfordshire. NET 9, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect,. Their key management team comprises of former top performers from Google, Apple, MSFT, NetFlix, Yahoo, Facebook, BB

A mental health trust based in Hemel Hempstead is seeking a part-time Band 5 Social Worker.

MrQ is looking for a Social Media Content Creator to join our Marketing team; someone who lives and breathes social media and understands how to create content that cuts through. You’ll own the end‑to‑end content creation process — from ideation and shooting to editing and publishing — bri

Perks and benefits: competitive salary, social security & work insurance, complete and free cabin crew training, free tickets based on experience and employee‑discounted tickets, paid holiday.

Refer a Friend Scheme for successful referrals – for all permanent roles within Oakland Care (T&Cs apply). At Oakland Care our teams tell us to offer good quality care you must be willing to look after your resident’s physical, psychological and social needs and help with personal care activitie

A social housing provider in Hemel Hempstead seeks a Health And Safety Officer.

Carpenter / Multi-Trade Operative – Response Repairs.My client is a leading provider of property maintenance and retrofit services, delivering high-quality solutions across social housing and residential sectors.Due to continued growth, they are seeking an experienced.Carpenter / Multi-Trade Opera

Connect2Socialwork is seeking a qualified Social Worker in Caddington, England, to manage the Youth Partnership Service's operations.This role includes supervising staff, ensuring compliance with legal and best practice standards, and providing support for high-risk cases.Candidates must hold SWE Re

Market Research Interviewer - Hemel.

A leading domiciliary care service in St Albans is looking for a passionate Field Care Supervisor to aid Care Assistants in delivering high-quality care. The ideal candidate will have at least 2 years of care experience, NVQ level 2 or higher in Health and Social Care, and competent mentoring skills

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compli

An international advocacy organization is offering a part-time, unpaid Social Media/Digital Marketing Internship.

Social Media/Digital Marketing Internship. Pitching story ideas to print, broadcast and digital media. Planning, marketing and presenting at an informational meeting.

Deployments & other downtimes: Communicate deployments & service interruptions on TSO website and social media. Remote Community Manager for Major Gaming Client – Work from Home, English and German & French. FAQs, tips & tricks, Game Guide).

We are currenty looking for a female support worker to support a young man to gain independence within Domestic tasks within his household Help with administration Social companionship Gym support Swimming Food prep and food shopping Based in Hemel Hempstead 4hrs per week over 2 sessions on Fridays and Sundays Please get in touch for further information

Construction Teacher - PRU (Pupil Referral Unit) Location: Luton Pay: £130 - £155 a day Start Date: Immediate Sector: Education and Training Contract: Temporary (with potential for extension) About the Role - Construction Teacher We are seeking a skilled and resilient Construction Teacher to join a Pupil Referral Unit (PRU) in Luton for an immediate start. This is a rewarding opportunity in the education and training sector to lead and deliver engaging Construction lessons to students who require additional behavioural, emotional, and social support. You will be responsible for both planning and delivering high-quality practical learning in a workshop-based environment. Key Responsibilities - Luton Plan and deliver engaging Construction lessons tailored to learner needs Lead practical workshop-based sessions (e.g. carpentry, plumbing, brickwork or general construction skills) Set and deliver all learning activities, ensuring appropriate differentiation for individual students Take responsibility for planning, preparation, and marking of student work Manage classroom behaviour in line with PRU expectations and behaviour policies Deliver lessons to very small groups of students (2-4 learners per session) Teach 40-minute and 80-minute sessions depending on the timetable Build positive, consistent relationships to support engagement and progress Support EHCP targets and individual learning plans where required Work closely with pastoral staff, SENCOs, and wider support teams Ensure a safe, structured, and well-managed workshop environment at all times About You We are looking for a Construction Teacher who: Has strong experience working within a workshop environment (carpentry, plumbing, brickwork, or general construction) Is confident both setting and delivering practical work independently Has experience working with young people with SEMH or behavioural needs (PRU or similar setting desirable) Can manage small groups effectively and maintain strong behaviour expectations Is resilient, calm, and consistent in approach Is passionate about supporting vulnerable learners back into education What the Role Offers - Luton Immediate start in a supportive PRU setting Temporary position with potential for extension Small class sizes (2-4 students per group) Structured timetable with 40- and 80-minute lessons Opportunity to make a real and lasting impact on young people's lives Valuable experience within specialist education and PRU settings If you are a Construction specialist with workshop experience looking for an immediate opportunity in a PRU setting in Luton, we would love to hear from you and discuss the Construction Teacher opportunity. Apply today and help learners rebuild confidence, skills, and a pathway into their future in the education and training sector

Trainee Digital Marketer – No Experience Needed Future-proof your career in Digital Marketing – starting today. Looking for a career change? You may already be working but want a role with clearer progression and better long-term prospects. Or you might be between jobs and ready to move into a new career path. The ITOL Recruit Digital Marketing Job Programme is designed to help you move into an in-demand digital marketing role, even if you have no prior experience. Train online at your own pace and land your digital marketer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £27,600 and £43,300. Why Digital Marketing Every business needs a strong digital presence to attract customers and stay competitive. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels. This demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally. Step 1: Digital Marketing Foundations Start with the core principles of digital marketing, including channels, customer journeys, and how businesses use digital platforms to attract and engage audiences. This stage builds the foundational knowledge required for entry-level digital marketing roles. Step 2: Channel-Based Digital Marketing Skills Develop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. You’ll learn how campaigns are planned, executed, and optimised using industry-standard tools. Step 3: Practical Digital Marketing Project Apply your knowledge through a practical digital marketing project designed to reflect real workplace scenarios. This project contributes to your portfolio and demonstrates your ability to plan, execute, and analyse marketing activity. Step 4 – Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in digital marketing. What You Get • 100% online, self-paced training, • Industry-recognised Digital Marketing qualification (DMI), • Practical project to build a digital marketing portfolio, • 1-on-1 tutor and recruitment support, • Job guarantee – get a job or your money back, • Starting salary of £27,600 and £43,300 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. “I didn’t come from a marketing background, so I needed something structured and practical. The programme helped me build real campaign experience, and shortly after finishing, I secured an entry-level digital marketing role.” • Todd M., Digital Marketing Executive, Birmingham Ready to Start? If you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there

SEN Teaching Assistant Job Title: SEN Teaching Assistant Location: Hemel Hempstead Start Date: ASAP Contract Type: Full-time Daily Rate: £85.50-£120 About the Role We are seeking a compassionate, dedicated, and experienced Level 3 SEN Teaching Assistant to join our welcoming and inclusive nursery setting. This is a full-time position with an immediate start, where you will be working closely with children, including those with special educational needs such as ASD and ADHD, to provide tailored 1:1 support and ensure they reach their full potential in a nurturing and supportive environment. The ideal candidate will have experience supporting children with ASD, ADHD, and other SEN, and will have a strong ability to provide 1:1 support. You will work closely with the class teacher, SENCo, and other professionals to implement personalised strategies that enhance the children's learning experience. About the Nursery Our nursery is an integral part of the school community, providing a strong foundation for early education. We are committed to offering a safe, supportive, and inclusive environment where every child is encouraged to develop at their own pace. Our ethos centres on nurturing the emotional, social, and cognitive development of every child in our care, with a strong emphasis on personalised learning and inclusion. Key Responsibilities Provide 1:1 support for children with ASD and ADHD, adapting strategies to meet individual needs Support children in developing social, emotional, and behavioural skills Assist the class teacher in planning and delivering personalised learning activities to support SEN children’s academic and developmental progress Help to create a calm, structured, and supportive environment that meets the needs of each child Collaborate closely with the SENCo, teachers, and external professionals to monitor, assess, and review progress Implement strategies to support emotional regulation and positive behaviour for children with ADHD Assist with general classroom management and ensure a safe and inclusive learning environment Encourage children’s independence, helping them to develop self-regulation skills and confidence in their learning Requirements Level 3 Teaching Assistant qualification Strong experience working 1:1 with children with ASD and ADHD, particularly within a nursery or early years setting Ability to implement individualised learning and behaviour management plans Understanding of how to support children with emotional and behavioural challenges Patience, empathy, and excellent communication skills A commitment to safeguarding and promoting the welfare of children Ability to work collaboratively as part of a team and independently A positive and proactive approach to supporting children’s learning and development What We Offer A supportive and professional team of staff who value your contribution A nurturing and inclusive working environment where each child is respected and encouraged to thrive A strong focus on continuous professional development and career progression Competitive salary, commensurate with experience Opportunities to contribute to the wider life of the school and nursery How to Apply If you are a passionate and experienced Level 3 SEN Teaching Assistant, particularly with strong 1:1 support experience for children with ASD and ADHD, we would love to hear from you. Please submit your CV and a covering letter outlining your experience and suitability for the role. Early applications are encouraged as we will be reviewing applications on a rolling basis. To find out more, please contact Elina on or apply below. We offer a £100 referral fee for any successful referrals of friends or colleagues who complete five or more shifts. Supply Desk is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be required to complete and maintain an enhanced DBS check throughout their employment and comply with safer recruitment standards. (AGY)

SEN Teaching Assistant - Harpenden EN Teaching Assistant – Part-Time (3 Days per Week) | Immediate Start Are you an experienced SEN Teaching Assistant looking for a rewarding long-term opportunity? We are currently working with a welcoming, Ofsted-rated ‘Good’ primary school seeking a dedicated SEN TA to join their team as soon as possible. This is a part-time role (3 days per week), ideal for someone passionate about supporting children with additional needs in a nurturing and structured environment. The school is easily accessible by public transport and offers a supportive team atmosphere. At Educators Connected, we’ll guide you through the entire process—from interview preparation to securing the right role for you. The Role • Long-term supply position, 3 days per week, • Providing 1:1 support across two classrooms for two pupils, • Assisting with reading, writing, and classroom activities, • Ensuring individual learning and emotional needs are met, • Working closely with the class teacher and SENCO, • Managing behaviour with a calm, patient, and nurturing approach What We’re Looking For • Experience working with children with Special Educational Needs, • A compassionate, proactive, and adaptable attitude, • Strong communication and teamwork skills, • Confidence supporting pupils with additional learning needs Requirements • Relevant SEN experience or training, • Two professional references, • Right to work in the UK, • Enhanced DBS certificate (or willingness to obtain one) If you’re committed to making a positive impact and supporting children to reach their full potential, we’d love to hear from you. Benefits working with Educators Connected Recruitment: We are a recruitment agency who have over a decade of experience working in childcare and education. Our passion comes from working in various child-focused settings, such as Education Recruitment, Social Work; Nursery Teaching; SEN support as well as being a family of foster carers. At Educators Connected, we understand that the needs of each individual setting have different requirements, thus we focus on ensuring that we respect each unique schools’ ethos which may vary. By listening to our candidates, we can always deliver an outstanding service

We are recruiting Wake Night Support Worker to join our service in Hemel Hempstead, Hertfordshire supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference! About the Service – Westbrook House A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support. Westbrook House is an 8‑bedded home, currently supporting 7 service users: 5 service users are wheelchair users, require hoisting, and support with PEG feeding 2 service users are more physically able and require support with learning disabilities Westbrook House has a warm, friendly atmosphere. There is free parking onsite. Service User Interests The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including: Outings Activities in the community Visiting local day centres In‑house activities Arts and crafts Days out (e.g. theme parks, meals out, social activities, Christmas markets) Holidays and short breaks Walks in the local park and community Cooking and baking to develop life skillsThe Role You will: Deliver person-centred support in line with individual support plans Assist with daily living skills and personal care where required Promote independence, dignity, and wellbeing Support activities, appointments, and community access Maintain accurate records and work effectively as part of a team Work a rota including evenings, weekends, bank holidays, and sleep-insWho We’re Looking For We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. No previous experience? No problem! If you have the passion, we’ll provide full training and a structured induction programme. Requirements Ability to work unsociable hours on a rota basis Drivers desirable but not essential Enhanced DBS required (paid for by CareTech)What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grantOur Values Friendly Positive Innovative Empowering Person-CentredApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies

We are recruiting a Sessional Counsellor to join the Children and Young People’s (CYP) Community Counselling service. Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health? If the answer to all of these is yes, we want to hear from you. Job title: Sessional Counsellor (CYP) Reference Number: 329 Reports to: CYP Senior Counsellor Salary: £30 per clinical hour Contract: Freelance / Contractor (Dependent on the schedule of services agreed) Work Pattern: Variable - to be agreed based on the schedule of service being delivered by the Sessional Counsellor. Work will be completed within the service operational hours of: 7:30am-10:30pm (7 Days a Week, excluding bank holidays). Based: Counselling will be delivered from varied venues across Herts county (e.g. HMN wellbeing centres, community venues, schools). Some remote work from home is permitted and to be agreed with your line manager. About the Project The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them. The objectives of the CYP Community Counselling Service are: • To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire., • To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life., • To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people., • To work actively, inclusively and collaboratively with local children, young people and their families., • To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing. About the Role The CYP Sessional Counsellor post is integral to the delivery of this new community-based clinical service, delivering needs-led, robust and flexible counselling to local CYPF. The postholder will work clinically within the service, delivering group and/or 1:1 counselling either in-person or online. The CYP Sessional Counsellor will deliver a minimum of one therapeutic group or 3 x 1:1 counselling sessions per week. The clinical work of the postholder may take place in varied formats/locations, meeting the needs, requirements and preferences of CYPF accessing the service. The postholder will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding CYPF accessing the service are escalated and managed efficiently, keeping the CYPF at the centre of their decision making. The successful candidate will have a Level 4 qualification diploma or above in counselling, psychotherapy or arts/play therapy AND current registered/accredited/full/qualified membership of one of the following relevant professional bodies (BACP, UKCP, HCPC, BAAT etc.), competency in working within a recognized theoretical framework or therapeutic modality and a minimum of 1-2 years experience working in a therapeutic or counselling capacity with children, young people and/or families. Closing date: Ongoing. Please complete and submit your application at your earliest convenience to avoid disappointment Interviews will take place on a rolling basis, on a first come first served basis. N.B. Please quote reference number 329 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) £80K - £95K +Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTSOperations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £95,000 + Car/Allowance + Benefits

Health & Wellbeing Practitioner - HMP The Mount Location: Hertfordshire Salary : £24,000 - £25,844 DOE Vacancy Type: Permanent Closing date: 10 May 2026 About The Role Looking for a role where you can genuinely change lives? We're looking for a passionate Health and Wellbeing Practitioner to join our team at HMP The Mount, supporting individuals on their journey towards recovery, better mental health, and a positive future beyond custody. This is a full-time position (35 hours per week) offering a starting salary of £24,000. A salary of up to £25,844 may be offered to candidates who can demonstrate relevant experience. In this rewarding and varied role, you'll deliver person-centred support using both harm reduction and abstinence-based approaches. Working as part of an integrated healthcare team, you'll support individuals experiencing substance misuse issues, low-level mental health needs, and wider health and wellbeing challenges, helping them build resilience and prepare for release back into the community. What you'll be doing You'll play a key role in delivering high quality interventions and support, including: • Managing a caseload and delivering personalised support and care plans * Completing assessments, risk reviews and structured interventions * Delivering 1:1 sessions and group programmes on substance misuse and low-level mental health topics * Providing harm reduction advice and health and wellbeing guidance * Supporting service users with release planning and continuity of care into the community * Working collaboratively with healthcare, probation, housing, employment and external recovery services * Maintaining accurate case records, reports and outcome data * Contributing to service performance targets and quality standards What we're looking for We're looking for someone who is compassionate, organised and motivated, with the ability to build professional relationships while maintaining clear boundaries. You should be comfortable managing a varied caseload and working within a multi-disciplinary environment. You'll also bring: • Experience (or a strong interest) in substance misuse, mental health or wellbeing services * Strong communication and report writing skills * Good organisational skills and attention to detail * Confidence using IT and case management systems * A proactive and solution-focused approach * Understanding of safeguarding, professional boundaries and confidentiality This is an opportunity to do work that truly matters, supporting people to reduce harm, improve their wellbeing and take positive steps towards a healthier future. If you want a role where you can make a real difference every day, we'd love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)

Psychological Wellbeing Practitioner (BABCP accred.) Location: Hertfordshire Salary : £28,407 per annum Vacancy Type: Permanent About The Role We're looking for a Psychological Wellbeing Practitioner (PWP) to join our Talking Therapies team at HMP The Mount on a full-time basis (35 hours per week). This is a rewarding opportunity to support individuals experiencing low to moderate mental health conditions, including anxiety and depression, within a structured, recovery-focused environment. Working within a Talking Therapies service, you'll deliver evidence-based, low-intensity psychological interventions (Step 2) designed to help people make meaningful progress in their mental health. You'll work 1:1 and in group settings, supporting individuals to develop practical coping strategies and move forward with confidence. What you'll be doing: • Assessing suitability for low-intensity psychological interventions * Delivering Step 2 Talking Therapies for anxiety and depression * Providing 1:1 support and facilitating therapeutic groups * Managing a structured caseload with appropriate prioritisation and care planning * Working collaboratively with prison and partner agencies in a multidisciplinary setting * Participating in clinical supervision and case management * Maintaining accurate, high-quality clinical records and risk assessments What we're looking for: • Qualified or trainee PWP with a recognised PWP qualification (or working towards it) * Strong understanding of low-intensity CBT-based interventions * Experience working within Talking Therapies / IAPT frameworks * Ability to manage a caseload effectively and work within structured clinical pathways * Strong communication and relationship-building skills * Commitment to collaborative, multidisciplinary working * Confidence in risk assessment and safe practice within a secure setting * Commitment to equality, diversity, and inclusive practice This is a role where structure meets purpose. Every day, you'll be working with people who may feel stuck or overwhelmed, helping them take practical, manageable steps towards change. Within a secure setting, your support can be a steady point of connection, helping individuals build insight, confidence, and coping strategies they can carry beyond the service. If you're motivated by meaningful clinical work, enjoy working as part of a supportive team, and want to make a tangible difference in people's mental health journeys, this role offers a unique and impactful opportunity. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

Title: Social Worker - Family First Division: Children's Services Grade: L7 - M1 PURPOSE OF THE ROLE To work within a multi-disciplinary Family Help Team delivering early help and child in need services. The team includes social workers, family help practitioners, psychologists, police community support officers, CAMHS workers, adult mental health nurses, health visitors, youth workers, housing officers and voluntary sector partners. You will assess children and families, analyse risk and need, and develop effective care plans. The role involves working closely with children, young people and families, completing statutory visits, parenting assessments and coordinating multi-agency support to safeguard and promote welfare. KEY RESPONSIBILITIES 1. Assessment & Safeguarding Complete high-quality, holistic assessments using the Department for Education guidance and Luton's Effective Support document. Lead multi-agency planning to address child protection concerns and children in need., 2. Statutory Duties Undertake duties under the Children Act 1989 including care proceedings, adoption/permanency planning, risk assessments and investigations. Obtain and implement Court Orders and represent the Council in court., 3. Planning & Intervention Create SMART plans aligned with the Practice Framework. Ensure needs are met through negotiation and collaboration. Promote anti-discriminatory practice and empower families., 4. Direct Work Build positive relationships with children and families. Ensure children's voices, wishes and feelings are heard and influence planning., 5. Recording & Compliance Maintain accurate and timely case records on Liquid Logic in line with GDPR and council standards., 6. Court & Reporting Prepare court reports and witness statements. Work in line with Luton Borough Council policies and procedures., 7. CPD & Development Engage in supervision, training and professional development through the Social Work Academy and Research in Practice. WORKING ENVIRONMENT Hybrid working (community, office and home-based). Regular home visits (often lone working, risk assessed). Exposure to emotional strain and occasional challenging behaviour. Attendance at meetings across multiple locations. CONTEXT Luton 2040 is a vision for a healthy, fair and sustainable town where no one lives in poverty and children can thrive. This role forms part of the Families First for Children Pathfinder Programme (Apply online only)), investing over £45 million into reforming: Family Help Child Protection Family Network Support Packages Safeguarding Partnerships The new system includes: * Multi-disciplinary Family Help services * Specialist child protection response * Greater use of family networks and family group decision making * Strengthened multi-agency leadership CAREER DEVELOPMENT Clear progression pathway from Newly Qualified Social Worker to Senior Practitioner, Deputy Team Manager and Team Manager. Ongoing mentoring and structured career development support. PERSON SPECIFICATION Essential Substantial post-qualifying social work experience Experience working with children and families Registered with Social Work England Strong knowledge of Children Act 1989 and safeguarding legislation Ability to assess risk and need in complex cases Experience of court work Strong written and verbal communication skills Ability to manage high-risk cases with minimal supervision Ability to meet deadlines and maintain high-quality records Understanding of equality and anti-discriminatory practice Ability to undertake home visits across the borough Willingness to occasionally work outside core hours Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Are you a talented Power Platform Developer? Do you want to work for an emerging, cutting-edge consultancy providing digital transformation solutions and offering you autonomy and opportunity for growth? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting Development opportunity. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a niche, cutting edge, and award-winning digital consultancy developing bespoke solutions for customers within the Property Services, Facilities Management and Real Estate marketplaces. The purpose of the role will be to work within an agile framework to develop, test, support, and maintain bespoke Power Platform and Microsoft Dynamics applications for customers. Further day-to-day activities will include assisting in the collection and documentation of user's requirements, development of user stories, and estimates; Preparing reports, manuals and other documentation on the status, operation and maintenance of software; Designing, developing, and unit testing applications in accordance with established standards; Participating in peer-reviews of solution designs and related code; Packaging and supporting deployment of releases; Developing, refining, and tuning integrations between applications; Analysing and resolving technical and application problems; Adhering to high-quality development principles while delivering solutions on-time and on-budget; and providing Application Support to business users. Essential Commercial Full-Stack Power Platform Development (Full Stack Power Platform Development (Power Apps, Power Automate, Power BI, Power Pages, CoPilot, Connectors, Dataverse, Power Fx, et al) MS Dynamics 365 Azure experience, Logic Apps/Azure Function Apps/Web Apps Web Services/APIs. Nice to Have React Framework SSAS/SSRS/Advanced Power BI JavaScript / HTML Experience of Agile/Scrum Practices Knowledge of agile development methodologies. Knowledge of unit testing theory. Solid understanding of relational database design and querying concepts. University degree in Computer Science (2:1) or a related discipline. Experience of working within Property Services, Real Estate, or Social Housing environments and/or with market specific applications. Would Suit An experienced looking wanting to work differently and autonomously. A self-starter looking for flexibility, that is comfortable engaging, delivering based on output, and working remotely. Someone hungry for knowledge and consistently looking to learn new things As an individual you will be motivated and eager to take responsibility, to learn, and get involved with different aspects of a business. If this sounds like the next evolution in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants. There are a number of compelling reasons to join this organisation aside from remuneration, pension, private healthcare, and generous holidays, not least the environment, ethos, autonomy to deliver imaginative solutions based on output, approach, flexibility to work from home and fantastic opportunity to develop around a committed team. Apply now to find out more. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. TPBN1_UKTJ

Are you a talented Power Platform Developer? Do you want to work for an emerging, cutting-edge consultancy providing digital transformation solutions and offering you autonomy and opportunity for growth? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting Development opportunity. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a niche, cutting edge, and award-winning digital consultancy developing bespoke solutions for customers within the Property Services, Facilities Management and Real Estate marketplaces. The purpose of the role will be to work within an agile framework to develop, test, support, and maintain bespoke Power Platform and Microsoft Dynamics applications for customers. Further day-to-day activities will include assisting in the collection and documentation of user's requirements, development of user stories, and estimates; Preparing reports, manuals and other documentation on the status, operation and maintenance of software; Designing, developing, and unit testing applications in accordance with established standards; Participating in peer-reviews of solution designs and related code; Packaging and supporting deployment of releases; Developing, refining, and tuning integrations between applications; Analysing and resolving technical and application problems; Adhering to high-quality development principles while delivering solutions on-time and on-budget; and providing Application Support to business users. Essential Commercial Full-Stack Power Platform Development (Full Stack Power Platform Development (Power Apps, Power Automate, Power BI, Power Pages, CoPilot, Connectors, Dataverse, Power Fx, et al) MS Dynamics 365 Azure experience, Logic Apps/Azure Function Apps/Web Apps Web Services/APIs. Nice to Have React Framework SSAS/SSRS/Advanced Power BI JavaScript / HTML Experience of Agile/Scrum Practices Knowledge of agile development methodologies. Knowledge of unit testing theory. Solid understanding of relational database design and querying concepts. University degree in Computer Science (2:1) or a related discipline. Experience of working within Property Services, Real Estate, or Social Housing environments and/or with market specific applications. Would Suit An experienced looking wanting to work differently and autonomously. A self-starter looking for flexibility, that is comfortable engaging, delivering based on output, and working remotely. Someone hungry for knowledge and consistently looking to learn new things As an individual you will be motivated and eager to take responsibility, to learn, and get involved with different aspects of a business. If this sounds like the next evolution in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants. There are a number of compelling reasons to join this organisation aside from remuneration, pension, private healthcare, and generous holidays, not least the environment, ethos, autonomy to deliver imaginative solutions based on output, approach, flexibility to work from home and fantastic opportunity to develop around a committed team. Apply now to find out more. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Clinical Lead – Counselling Services Reference number: 349 Responsible to: Services Manager – Counselling, and Senior Clinical Lead Contract: Permanent Working hours: 30 Hours per week Salary: £35,000 - £36,885 per annum, pro rata Working base: One of Hertfordshire Mind Network’s (HMN) Wellbeing Centres About Us We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health. Each year, we help 17,000 people experiencing mental ill health. We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising. About the Service Herts Mind Network’s proven counselling provision has significantly expanded over the last two years, employing over 100 self-employed and/or volunteer counsellors. We provide a range of funded, affordable and paid for counselling services, through 1:1, group, couples and play provision. About the role We are seeking a highly motivated, proactive, qualified clinician to oversee our counsellors, providing clinical guidance, to ensure safe, effective practice. In this highly rewarding role, you will be clinically responsible for supporting clients and counsellors across multiple counselling services. As a Clinical Lead you will be an integral member of the counselling management team, providing clinical knowledge and expertise into decision making, as well as ensuring we continue to deliver high quality, safe therapeutic services. You will providing clinical support to counsellors (sessional, volunteers and trainees) including compassionate and safe supervision, ensuring the delivery and development of counselling provision is effective. You will also oversee our trainee placement scheme, enabling a smooth transition from application to onboarding. Alongside other senior members of the counselling team, you will support the Service Manager to implement strategic service plans. By instilling HMN’s values throughout the provision, person centred care will be at the core of your principles. The successful candidate will have a BACP recognised Diploma in Counselling at Level 4 with a minimum of 2 years post qualification experience, an understanding of person centred care, and the recovery model in mental health with demonstrable understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Safeguarding Children and the BACP ethical framework and will understand of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing. Benefits • Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)., • Birthday leave day., • Cash plan health cover (after 6 months employment)., • Eligibility for blue light card., • Employee Assistance Programme., • Ongoing training relevant to your role. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Wednesday 20th May 2026. Interviews to be held on Thursday 4th June 2026. N.B. Please quote reference number 349 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

We are recruiting Support Worker to join our service in Hemel Hempstead, Hertfordshire supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference! About the Service – Westbrook House A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support. Westbrook House is an 8‑bedded home, currently supporting 7 service users: 5 service users are wheelchair users, require hoisting, and support with PEG feeding 2 service users are more physically able and require support with learning disabilities Westbrook House has a warm, friendly atmosphere. There is free parking onsite. Service User Interests The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including: Outings Activities in the community Visiting local day centres In‑house activities Arts and crafts Days out (e.g. theme parks, meals out, social activities, Christmas markets) Holidays and short breaks Walks in the local park and community Cooking and baking to develop life skillsThe Role You will: Deliver person-centred support in line with individual support plans Assist with daily living skills and personal care where required Promote independence, dignity, and wellbeing Support activities, appointments, and community access Maintain accurate records and work effectively as part of a team Work a rota including evenings, weekends, bank holidays, and sleep-insWho We’re Looking For We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. No previous experience? No problem! If you have the passion, we’ll provide full training and a structured induction programme. Requirements Ability to work unsociable hours on a rota basis Drivers desirable but not essential Enhanced DBS required (paid for by CareTech)What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grantOur Values Friendly Positive Innovative Empowering Person-CentredApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies

Specialists in providing engineered above ground drainage and water supply systems, Polypipe Building Services leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering systems to commercial, high rise residential, healthcare, education and leisure projects for over 50 years. Role Overview: This role will be project focussed, to sell the entire range of products which Polypipe Building Services offer into the commercial market. The product ranges include above ground drainage, water supply systems, advantage fabrication systems and all associated building services products/services. Area: This role will be covering the following postcodes: NN, MK, SG, LU, HP, WD, WD, HA, N, NW, HA, W. Please note the successful candidate will need to live within the patch. Key Responsibilities: Responsibility to deliver expected conversion rates on a select number of projects following a cradle to grave approach in collaboration with the wider sales team Liaising with all key stake holders on new projects, while documenting progress and activities on all personally assigned opportunities Effective and forward diary planning Managing Contractor terms and agreements, including regular reviews on levels and spend to justify terms Providing first line technical dialogue and information to your selected customer base Liaising with clients and dealing with objections Dealing with all incoming enquiries quickly and providing excellent customer service to our customers All reporting is to be completed weekly on the CRM system Identifying incremental growth opportunities Representing and supporting the business at various social and brand awareness events Site Assistance and technical training Own the delivery and supply of your projects by supporting our operational departments Skills & Requirements: An excellent knowledge of the M&E marketplace. Proven track record of working on large scale commercial projects together with a capability to handle technical dialogue at all levels, and experience of presenting to groups. Ability to quickly become a technical specialist in PBS products and services. An understanding of the project stages and decision making process in commercial construction. Driving licence is essential for this role as there will be travel involved. Benefits: 25 days holiday entitlement. Contributory pension scheme - matched up to 8%. Life assurance. Save as you earn Sharesave Scheme. Cycle to work scheme. Free flu vouchers. Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products

Weekend Housekeeper The Orchard, St Albans - £12.71 per hour 63 Bedded Nursing Care Home Part time, 16 hours per week Weekends only At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create and this includes our support team. Were a family. Why Join Us? Work-Life Balance: We value the well-being of our team members and understand the importance of maintaining a healthy work-life balance. Flexible scheduling and supportive management help ensure you have time for both your professional and personal life. Career Growth: We are committed to your professional development. As a housekeeper, you will have access to continuous training and opportunities for advancement within the social care sector. We believe in nurturing talent and promoting from within. Perks: Competitive salary and benefits package. Ongoing professional development including training and support to help you excel in your role. A supportive and inclusive work environment. Free PVG & Blue Light Card High street discounts Employee assistance program for personal and professional support. Job introduction Responsibilities Ensure all areas of the home are clean, tidy, and well-maintained to create a comfortable environment for residents and staff. Follow cleaning schedules and protocols to meet health and safety standards. Work collaboratively with other staff to ensure the home meets all regulatory requirements. Build positive relationships with residents and staff, contributing to a warm and welcoming atmosphere. Ideal Candidate Previous housekeeping experience, preferably in a healthcare or residential setting. Strong attention to detail and organisational skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. A genuine passion for creating a clean and comfortable living environment for residents. If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you. TPBN1_UKTJ

Customer Experience Manager Location- Hemel Hempstead Salary- Up to £42,000 Role- Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. We're hiring a Customer Experience Manager to join our team in Hemel Hempstead. The Role This position focuses on improving the overall customer journey, building strong relationships, and ensuring a high standard of service across all interactions. You'll lead on customer engagement, oversee service delivery, and use data and feedback to drive continuous improvement. Key Responsibilities Lead teams to deliver excellent customer and client experiences Manage relationships with customers and clients, ensuring expectations are met or exceeded Handle escalations, complaints, and service issues, identifying root causes and implementing long-term solutions Use data, feedback, and insights to improve services and enhance customer satisfaction Develop and refine customer journey processes to increase efficiency and consistency Support community engagement initiatives and strengthen stakeholder relationships Monitor performance through KPIs and drive ongoing improvements Lead, support, and develop team members to ensure high performance About You Experience in customer experience, resident engagement, or service delivery (ideally within social housing or similar sectors) Strong leadership and stakeholder management skills Ability to analyse data and implement service improvements Passion for delivering high-quality customer outcomes What's on Offer Competitive salary and benefits package Career development and progression opportunities Supportive and inclusive working environment If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ