Support manager jobs in WinchesterCreate job alerts

As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: • Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty., • Support client retention efforts, ensuring portfolio retention rates are met or exceeded., • Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement., • Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat)., • Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience., • Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions., • Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting., • Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services., • Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions., • Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs., • Share relevant collateral and insights to educate clients and drive employee engagement.

An expanding, award-winning construction consultancy is seeking an ambitious Senior Quantity Surveyor as they continue to expand their open planned office in Hampshire. The Senior Quantity Surveyor's role The team in Winchester are seeking a client facing Senior Quantity Surveyor with a proven track record of delivering projects from inception to completion, and enjoys working across a range of project sectors including: arts, healthcare, residential, and more. The successful Senior Quantity Surveyor will also be in a position to grow their own QS team. The Senior Quantity Surveyor Completed a RICS accredited degree MRICS or working towards 5+ years Quantity Surveying experience UK PQS/ Consultancy experience Pre and post contract knowledge Driving licence and car Previous SQS experience within a consultancy environment In Return? £55,000 - £65,000 Clear route to Associate Hybrid working Cycle to work EV charging Enhanced maternity and paternity leave Social events Pension Life cover APC and professional training support and cost 30 days annual leave + bank holidays + Christmas closure If you are a Quantity Surveyor considering your career opportunities, please contact Daniel Foster at Foster May. Ref: #459 Senior Cost Manager / Senior Quantity Surveyor / Senior Cost Consultant / Project Surveyor / Quantity Surveying / Quantity Surveyor

Job title: Counselling Support and Outreach Coordinator - Wessex Reports to: Therapies Assessor and Service Manager Salary: Salary of £24,000 per annum Location: Remote with travel around Wessex Hours: Full-Time, 37.5 hours per week Post No: 2WCOSCFT 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. The post holder will support the smooth running of the support team in England where our services are being offered. Main Duties: 1.1 : To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals 1.2 : To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team 1.3 : To contact all individuals within 48 hours of receiving a support service referral 1.4 : To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support 1.5 : To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish 1.6 : To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness 1.7 : To set up, coordinate and support in the delivery of the focus support groups 1.8: To plan, organise and attend bi-monthly family and sibling events 1.9 : To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals 1.10 : Attend any other relevant forums 1.11 : To co-manage, maintain, and monitor the 2 Wish Families Facebook page and ensure appropriate and up-to-date content 1.12 : To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required 1.13 : To send one-year anniversary thinking of you cards to bereaved families 1.14 : To work consistently to raise awareness of 2wish in the community and with key partners 1.15: Contribute on the social media platforms maintained by 2wish 1.16: Support in the planning of and attend the annual 2wish Conference 1.17: To submit monthly/quarterly/annual reports to Bereavement Services Manager as required 1.18: To signpost and/or refer to other agencies as required that can provide support as needed General: 2.1: To be responsible for organising own work agenda, time management and administration 2.2: To keep clear and up to date records on database of activities with families and any ensuing action 2.3: To promote the on-going work and continued support that 2wish can offer 2.4: To work as part of a team providing support to suddenly bereaved families 2.5: To work alongside support team and maintain a seamless approach to service delivery 2.6: To maintain a high degree of confidentiality in accordance with the charity’s policies 2.7: To show respect and sensitivity for the cultural and religious beliefs of families 2.8: To undertake learning opportunities and seek them out for the team 2.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate 2.10: To attend weekend and evening community events in support of the charity as necessary 2.11: Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role 2.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided 2.13: Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check.

An award winning, multi-disciplinary construction consultancy is seeking a Project Manager to join their team in Winchester. They work across a wide variety of sectors with a vast array of clients including the public sector, healthcare organisations, world leading blue chip clients, R&D organisations, defence and academic research institutes. Role & Responsibilities for the Project Manager: • Day-to-day delivery of projects, • Build relationships with clients, • Development of project documentation and reporting, • Attend, chair and record meetings, • Produce reports, • Attend site to view construction projects Skills & Experience of the Project Manager • Degree in construction related subject desirable, • Construction project management experience is essential, • Experience of delivering presentations, • Excellent communication skills, • Experience in report writing, • Team player, outgoing, proactive and personable Salary & Benefits • £35K - £45K, • Structured support to become Chartered, • Contributory pension scheme, • Private medical, • Life assurance, • Income protection insurance, • Gym membership scheme, • Options to buy and sell annual leave, • Professional subscription paid

An exciting opportunity has arisen for a Workshop Operations Manager to join our Hampshire Transport Management (HTM) team at Hampshire County Council. You’ll provide direct management cover during absences, oversee day-to-day operations, and support Workshop Managers and Master Technicians to del

Joining our Adults’ and Children’s Services Transformation Team, as a Project Manager, you'll lead and deliver high-profile transformational programmes and initiatives that improve services and outcomes for our communities. Our Project Managers may be assigned to lead any workstream, project, or programme identified as a priority by the directorate or wider organisation. What you’ll do: • Lead and manage strategic projects and programmes across the directorate, delivering structured change using recognised project management methodologies., • Build and maintain strong stakeholder relationships and ensure effective communication throughout the project lifecycle., • Support workstream leads and maintain robust project controls, including RAID logs, resource tracking, and cost monitoring., • Prepare and lead project boards and team meetings, producing high-quality reports and presentations to communicate progress and outcomes., • Develop and oversee implementation plans, including PID reviews and performance modelling., • Strong understanding of change management, service design, and process improvement., • Proven project or programme delivery experience working in complex environments and managing diverse stakeholders., • Ability to lead change and help people adapt to new ways of working., • Excellent communication and presentation skills., • Strong leadership, analytical, and digital skills., • A positive, self-motivated attitude and commitment to organisational values., • Work in a collaborative, supportive environment committed to making a positive impact., • Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression., • Enjoy flexible working arrangements that support work-life balance., • Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Applicants can expect to hear from us within one week of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Highways maintenance team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. To manage the surface treatment operational delivery of our works for Hampshire Highways, ensuring compliance with the Contract and the Companys Corporate Policies & Strategies. The candidate will report directly to the Operations Manager, as a member of the Operations Team will be responsible for delivery of all surface treatment works. The candidate will also contribute to the strategic development and growth of this contract. Want to come and be a part of it? What will you be doing? You'll be responsible for the operational delivery of all surface treatments within Hampshire Highways including: Management of our extensive supply chain and management of the annual plan and contractors programme. We'll need you to be familiar with, and demonstrate commitment to the requirements of the Health & Safety and Environmental Policies. You'll establish a proactive health and safety culture in line with ISWM. We'll ask you to support the ongoing cultural change programme for alignment of delivery to M Group core values and purpose. You'll be responsible for delivering contract efficiencies for HCC and will represent M Group on joint meetings with Hampshire CC. Ensuring the work is resourced with sufficient staff competent for the role expected from them. You'll proactively develop client relationships. Maintain sound communications with clients, depots and supply chain. Ensuring a regular and robust timetable of internal meetings are implemented with relevant parties for which you are responsible. You'll ensure that contractors receive or have access to copies of the Environmental Policy and are kept informed of environmental developments and issues. Along with making sure the Environmental Policy and appropriate parts of Environmental Procedures are effectively managed and communicated to the workforce, particularly to those engaged on activities that have been identified as likely to have a significant environmental impact. What youll bring Whats in it for you? SMSTS, IOSHH CSCS NRSWA Supervisor optional Technical knowledge and experience in delivering surface treatments and associated preparation works, Knowledge of routine infrastructure maintenance activities Safety, company procedures, legislation and practice. Quality Management Optional Environmental Management Commercial knowledge & understanding We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH TPBN1_UKTJ

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46 weeks per year We're currently recruiting a dedicated Group Manager to help ensure the smooth running of the operations in Chartwells on a full time basis, contracted to 40 hours per week. As a Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. More about the role: Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2010/40732001/52744359/R/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Service Manager We have a great opportunity for a Service Manager to join our Operations Team at our Eastleigh Operation Centre. Youll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customers premises in the south and beyond. As a Service Manager at one of our Operations Centres you will be: Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards. Resource planning and supporting the development of all members of our service team Ensuring all processes and procedures are followed and complies with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles Always ensure vehicles and equipment and checked and maintained to keep our colleagues and customers safe. The ideal candidate for this role will have the following: At least 2 years management experience within the operations/transport logistics sector . Transport management experience/ CPC preferred but not essential An energetic and inspirational manager with proven ability to lead teams to meet our valued customers expectations Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policy. Understand Health & Safety in the workplace, preferably IOSH trained Customer focused Resource and time management skills . Previous transport experience essential Excellent communication skills are essential for this role too I.T. skills. What benefits can we offer you? On-going career development Full PPE and inoculations where necessary Pension Scheme 23 days holiday plus BH plus holiday buy/sell scheme after 6 months Full company Induction and Training A 24-hour wellbeing helpline . Phs Perks with potential savings of £1,000 a year . Phs Shop (Discount on household consumables) Additional Information A criminal record will not necessarily bar candidates from obtaining employment with phs however due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. TPBN1_UKTJ

We are looking for an experienced Engineering/Property Manager to lead the Compliance Team within our Property Services Operations function. The Role: This role will join the leadership team of the Property Services Operations function, which collectively delivers reactive and planned maintenance, compliance and facilities management across the Hampshire County Council (HCC) built estate. It will lead and deliver the Compliance strategy of Water Management (including Legionella), Structural inspections, Arboriculture, Electrical and Gas Safety, Pressure systems (PSSR), Lifts (LOLER) and Pollution. It will lead a team specialist engineers and property professionals delivering programmes of inspections, surveys and remedial works across the organisation’s c10,000 buildings over c1000 sites including schools, social and residential care properties, offices and libraries. It will also provide technical guidance and oversight to the wider Operations engineering teams who sit within the Reactive and Planned Maintenance functions. This is a high-impact role allows HCC to deliver effective and efficient services to over 1.4 million Hampshire residents by ensuring the built estate remains safe and compliant. What you’ll do: • Lead and direct the building compliance strategy across all HCC assets (including schools), ensuring alignment with statutory and corporate standards., • Provide leadership to the Compliance team of c25 individuals, fostering a culture of safety, accountability, and continuous improvement., • Oversee budget allocation of c£5 million for compliance activities, ensuring resources are effectively deployed., • Monitor and mitigate compliance risks related to water management (including Legionella), structural integrity, pressure systems (PSSR), lifting equipment (LOLER), pollution, tree safety, electrical and gas systems., • Act as the lead advisor on building compliance matters and the Operations function on engineering matters, influencing policy and decision-making., • A professional qualification in engineering or construction; alternatively as evidenced by equivalent experience over a sustained period., • Strong knowledge of relevant building compliance legislation., • Proven experience of operating in multi-stakeholder settings in a lead role., • Ability to lead and support teams within line and matrix management structures. Why join us? • Become a leader within a supportive multi-disciplinary Property team that holds considerable expertise in the stewardship of the public estate., • Lead risk management and compliance activities that directly impacts organisational service delivery and community outcomes., • Work in a collaborative, supportive environment with opportunities for professional growth., • Enjoy flexible working arrangements that support work-life balance., • Competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme., • Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.

Join us as an Assistant Team Manager and help shape the future of children’s services in Hampshire. As part of our Family Help Teams , you’ll play a pivotal role in supporting frontline Social Workers to deliver early, targeted support to families in their local communities. We’re proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children’s services. We’re looking for experienced and qualified Social Workers ready to step into a leadership role and help shape our ambitious, child-focused practice. What you’ll do: • Deliver statutory interventions and assessments for children and families, including child protection, child-in-need, care proceedings and contextual safeguarding., • Champion the Hampshire Approach , ensuring children’s voices are central to all decision-making., • Contribute to effective caseload management by co-working complex cases, prioritising tasks and maintaining high standards in written work, assessments and care planning., • Support the development of less experienced staff within the Family Help Hubs through supervision, mentoring and group sessions, while ensuring regular case reviews and team briefings are conducted., • Qualified Social Worker registered with Social Work England., • Significant experience in frontline statutory social care practice including experience in a senior role within a Children & Families frontline social work setting., • Proven ability to successfully lead, mentor and support other professionals within multi-disciplinary teams., • Excellent assessment and supervision skills., • Confident in making key safeguarding decisions to ensure children are safe and protected at all times., • Outstanding support: Regular, reflective supervision and a culture that values your voice., • Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance., • Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE ‘Partner in Practice’ initiative., • Back-office support: Dedicated business support team to free up your time for frontline work., • Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval)., • Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Important: You must already have the right to work in the UK. We are unable to offer sponsorship for this role.