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  • Homelessness Navigator
    Homelessness Navigator
    15 hours ago
    Full-time
    Manchester

    The Homelessness Navigator supports people who have been street homeless for many years and have found it hard to settle into any form of accommodation. Services users will receive specialist support to help them adjust and settle into any offers of accommodation. Working in different locations, in a multidisciplinary team, the Homeless Navigator helps people to develop their confidence, life skills and resilience to live independently. The successful candidate will demonstrate a person-centred, trauma-informed approach. Knowledge in navigating the homeless system is a bonus, but finding the right person is our main priority. Provided you have experience working with vulnerable people, who have experienced trauma, direct homelessness experience isn't essential. You will enjoy working as part of a team and will work to the high support standards that we expect at Barnabus. Responsibilities Advice & Support • To be a consistent first point of contact for clients., • Maintaining a case load of 8 clients and working with the Case Work Team Leader to identify new clients, or discharging existing clients where appropriate., • Provide intensive support for clients with a long history of street homelessness, criminal justice system, substance misuse, mental distress or diagnoses and trauma., • Holistically assess clients and create support plans which address homelessness and all presenting needs. This may be with other agencies., • Provide advice and support with regard to housing, benefits, probation and any other barriers to remaining housed., • Ensure clients receive a homelessness assessment and any other assessments which may be helpful for ongoing support., • Work with multiple agencies to provide the right long term support for people who have not been served by statutory or specialist services in a way that helps them., • Provide practical and emotional support for clients transitioning into temporary or longer term accommodation., • Carry out assessments and evaluations to assess client progress. • Support clients to develop personal and life skills, with the aim of attaining greater independence and self-esteem., • Work with clients even when relationships break down or plans are abandoned., • Raise concerns about client safety and make safeguarding referrals where appropriate., • Attend internal case meetings and safeguarding review meetings. Multi-Agency Working • Delivering navigation for Street Engagement Hub clients as appropriate., • Attending Street Engagement Hub meetings as required., • Establish effective joint working arrangements with other agencies to provide a holistic multi-disciplinary approach to support., • Encourage access to primary care, harm reduction, mental health and other specialist support services and supporting the client to attend if needed., • Attend regular Multi disciplinary meetings as required, keeping the client informed of any decisions or outcomes., • Working closely with Manchester City Council to maintain effective pathways and processes with the Rough Sleeper Service, Housing Solutions and other Homelessness Directorate areas. Record keeping and Confidentiality • Making and maintaining up to date records on Barnabus’ client CRM system., • Making and maintaining up to date records on GMTHINK, the city’s database for people who are street homeless., • Maintain client confidentiality where appropriate, working in line with Barnabus’ Confidentiality and Data Processing Policy. General Duties • Cross team support as required for the Beacon Support Centre and Housing team., • Involvement in Barnabus-wide activities and meetings., • Receiving supervision from the Recovery Manager or any other manager in the absence of the Case Work Team Leader., • Practical assistance in the support office and at fundraising events. Employment Details (Two positions available) Job Title: Homelessness Navigator Reports to: Case Work Team Leader Contract: Fixed Term 2.5 years. This role is funded, and dependent on future funding, this contract may be extended if the successful candidate agrees. Location: Based at Barnabus, 61 Bloom Street, Manchester M1 3LY. The role requires multi-site outreach and a car is desirable. Working Pattern: Normally 8.30 - 16.30 Monday - Friday, this role requires some early starts or late finishes. Rota to be agreed in advance. Hours: 40 hours per week with 30 minutes unpaid for lunch each day. Salary: £30,000 pa Annual Leave: 25 days plus bank holidays Benefits: 5% employer contribution to Barnabus pension scheme Barnabus operates a health cash plan to help with maintaining your health. This includes 8 face to face counselling sessions per year. How to apply Please email your CV and a covering letter stating why you are suitable for the role. IT and writing skills are essential for this role. The two positions will remain open until we find the most suitable candidates.

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  • Operations team member
    Operations team member
    3 days ago
    £13–£13.45 hourly
    Full-time
    Trafford Park, Stretford

    🚨 WE’RE HIRING! Operations Team Member – E-commerce Fulfilment 📍 Location: Trafford Park, Manchester 🏢 Company: Ecommerce Fulfilment Centre Ltd (EFCL) 💷 Pay: £13.45 per hour – Real Living Wage 🕒 Hours: 37.5 hours per week, Monday to Friday 📋 Job Type: Full-Time, Permanent About Us Ecommerce Fulfilment Centre Ltd (EFCL) is a growing third-party logistics (3PL) company based in Trafford Park, Manchester. We provide e-commerce fulfilment, warehousing, inventory management and distribution services to online businesses across the UK. We are looking for a reliable, organised, enthusiastic and customer-focused Operations Team Member to join our expanding team. This is a varied role combining customer communication, warehouse administration, inventory management and hands-on fulfilment support. Key Responsibilities Customer Service & Communication • Act as the first point of contact for customers via email, telephone, WhatsApp and other communication channels., • Respond professionally and promptly to customer enquiries, order updates and operational requests., • Liaise with warehouse staff, management and courier partners to resolve customer queries., • Keep customers informed about deliveries, stock movements, dispatches and returns., • Escalate complex issues to the relevant department or management team. Warehouse Operations & Fulfilment • Support the picking, packing and dispatch teams whenever required., • Receive deliveries, check stock quantities and book goods into the warehouse management system., • Process customer returns, stock replenishment and inventory movements., • Coordinate shipments with Royal Mail, Evri, DPD and other courier services., • Use Mintsoft WMS and barcode scanning systems to manage orders and stock., • Carry out regular stock counts and help maintain accurate inventory records., • Monitor daily order processing and support the team in meeting courier collection deadlines., • Maintain a clean, safe and organised working environment. Requirements • Previous experience in warehouse operations, logistics, e-commerce fulfilment or customer service is preferred., • Experience using Mintsoft WMS is highly desirable., • Confident communicating with customers professionally by email and telephone., • Good computer skills, including Microsoft Office and warehouse management systems., • Strong organisational skills and excellent attention to detail., • Ability to multitask, prioritise workloads and work under pressure., • A proactive, problem-solving attitude., • Reliable, punctual, hardworking and a strong team player., • Willingness to assist with physical warehouse duties when required. What We Offer ✅ £13.45 per hour – Real Living Wage ✅ 37.5-hour working week ✅ Monday to Friday schedule ✅ Permanent, full-time employment ✅ Friendly and supportive working environment ✅ Full training and development opportunities ✅ Opportunity for career progression ✅ A varied role combining operations and customer service ✅ Opportunity to grow with an expanding logistics company 📩 APPLY NOW!

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  • Veterinary Receptionist
    Veterinary Receptionist
    28 days ago
    £27000–£27500 yearly
    Full-time
    Trafford Park, Stretford

    Pay: £27,000.00-£27,500.00 per year Job Description: Experienced veterinary receptionist wanted for independent mobile vet clinic - work from Trafford Park office – full time Are you looking for something a little different from the norm? We are a mobile small animal veterinary clinic based from south Manchester - covering the local area offering consultations, vaccinations and surgery on the client’s doorstep. We’re seeking a friendly, reliable and organized receptionist to join our team. As the first point of contact for our clients, the receptionist plays a crucial role in providing exceptional customer service and ensuring the smooth operation of our practice. We’re seeking a full time receptionist (4 x 10 hour days). Work is carried out from our central office in Trafford Park and would entail answering customer queries over the phone, email and social media, receiving deliveries and admin work. Very occasionally clients may visit to collect medications or ashes. This means a less stressful workload as you are not having to deal with answering the phone and with face to face customers at the same time. It does however mean you will be on your own for the majority of the time as we are out visiting clients, so you must be self motivated to keep working to a high standard with minimal supervision. We want to offer the best customer service possible. We aim to offer high quality veterinary care while keeping the stress for our patients to an absolute minimum. We can offer reduced stress and a supportive work environment, a competitive salary, starting from £27k for four 10 hour days/week, 5 weeks holidays, and employee discounts on treatment/food. Depending on the number of applicants we may not be able to respond to all applicants individually. Experience • Previous veterinary reception or administrative experience is essential, demonstrating familiarity with clinic workflows and client interactions, • Strong organizational skills with the ability to multitask, • Excellent communication skills, both verbal and written, to engage confidently with clients and team members, • A compassionate attitude towards animals and pet owners, coupled with a proactive approach to problem-solving This role offers an exciting opportunity to be part of a dedicated mobile veterinary team committed to delivering compassionate pet care. If you’re energetic, detail-oriented, and eager to contribute to a supportive environment where animals come first, we’d love to hear from you! Benefits: • Casual dress, • Free parking, • On-site parking Experience: • Veterinary Reception: 3 years (required) Work Location: In person

    No experience
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  • Operations team Member
    Operations team Member
    12 days ago
    £13–£13.45 hourly
    Full-time
    Trafford Park, Stretford

    🚨 WE’RE HIRING! Operations Team Member – E-commerce Fulfilment 📍 Location: Trafford Park, Manchester🏢 Company: Ecommerce Fulfilment Centre Ltd (EFCL)💷 Pay: £13.45 per hour – Real Living Wage🕒 Hours: 37.5 hours per week, Monday to Friday📋 Job Type: Full-Time, Permanent About Us Ecommerce Fulfilment Centre Ltd (EFCL) is a growing third-party logistics (3PL) company based in Trafford Park, Manchester. We provide e-commerce fulfilment, warehousing, inventory management and distribution services to online businesses across the UK.We are looking for a reliable, organised, enthusiastic and customer-focused Operations Team Member to join our expanding team.This is a varied role combining customer communication, warehouse administration, inventory management and hands-on fulfilment support. Key Responsibilities Customer Service & Communication • Act as the first point of contact for customers via email, telephone, WhatsApp and other communication channels., • Respond professionally and promptly to customer enquiries, order updates and operational requests., • Liaise with warehouse staff, management and courier partners to resolve customer queries., • Keep customers informed about deliveries, stock movements, dispatches and returns., • Escalate complex issues to the relevant department or management team. Warehouse Operations & Fulfilment • Support the picking, packing and dispatch teams whenever required., • Receive deliveries, check stock quantities and book goods into the warehouse management system., • Process customer returns, stock replenishment and inventory movements., • Coordinate shipments with Royal Mail, Evri, DPD and other courier services., • Use Mintsoft WMS and barcode scanning systems to manage orders and stock., • Carry out regular stock counts and help maintain accurate inventory records., • Monitor daily order processing and support the team in meeting courier collection deadlines., • Maintain a clean, safe and organised working environment. Requirements • Previous experience in warehouse operations, logistics, e-commerce fulfilment or customer service is preferred., • Experience using Mintsoft WMS is highly desirable., • Confident communicating with customers professionally by email and telephone., • Good computer skills, including Microsoft Office and warehouse management systems., • Strong organisational skills and excellent attention to detail., • Ability to multitask, prioritise workloads and work under pressure., • A proactive, problem-solving attitude., • Reliable, punctual, hardworking and a strong team player., • Willingness to assist with physical warehouse duties when required. What We Offer ✅ £13.45 per hour – Real Living Wage✅ 37.5-hour working week✅ Monday to Friday schedule✅ Permanent, full-time employment✅ Friendly and supportive working environment✅ Full training and development opportunities✅ Opportunity for career progression✅ A varied role combining operations and customer service✅ Opportunity to grow with an expanding logistics company 📩 APPLY NOW!

    Immediate start!
    No experience
    Easy apply
  • Sales Assistant
    Sales Assistant
    2 months ago
    £25–£40 hourly
    Full-time
    Manchester

    Lee Beamer Property Rentals The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? If so, we have an exciting opportunity for **==Customer== ==Services== ==Assistants== to join our ==Customer== ==Services== team.** At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing ==services==, support and resettlement. What you’ll be doing The **==Customer== ==Services== ==Assistant== will deliver an efficient and effective multi-channel ==customer== ==service==** experience by: • Handling ==customer== enquiries via telephone., • Responding to emails in a professional and timely manner., • Assisting **==customers== through web chat ==services==**., • Managing written correspondence and providing accurate information and advice., • Resolving enquiries at the first point of contact wherever possible, ensuring a high standard of ==customer== ==service==. What you’ll bring Blend essential experience and behaviours: • Be a confident and capable communicator, not fazed by difficult situations, • Be able to build trusting, professional relationships and have a high level of resilience., • Take an asset-based approach to empowering people to develop their skills, strengths and talents., • Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,, • Understand or learn about community resources and organisations that can help our clients Working Arrangements • This is a hybrid position based in Bolton, with full time hours - 35 hours per week worked over five days, Monday to Friday., • The postholder must be able to travel and work within Bolton. Our Offer In return, we offer a competitive and supportive benefits package, including: • 26 days annual leave plus bank holidays, increasing to 31 days, • Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support), • Matched pension scheme up to 6% (with salary sacrifice option), • Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay, • Occupational sick pay, • Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support, • Paid volunteering days, • Cycle to Work Scheme, • Discounted private medical insurance, • Support to learn, broaden your skills and develop your career, • A fun and inclusive work culture where individual differences are valued and championed.

    Immediate start!
    No experience
    Easy apply
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