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Job Title: FM Audit & Health & Safety Manager Location: Richmond and Wandsworth - Hybrid working (3 days office / 2 days remote) Hourly rate £27.46 PAYE / £35.94 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About Us Richmond & Wandsworth's Better Service Partnership is committed to delivering high‑quality, value‑driven services for our communities. We pride ourselves on innovation, collaboration, and creating an environment where staff are supported to develop and progress. We are now seeking an experienced FM Audit & Health & Safety Manager to drive compliance, strengthen assurance, and help us deliver a consistently safe, well‑managed operational estate. The Role As the FM Audit & H&S Manager, you will play a pivotal role in ensuring our Facilities Management services meet all statutory, regulatory and organisational obligations. You will independently audit compliance and Health & Safety across a diverse property portfolio, lead on continuous improvement of FM processes, and provide senior leaders with clear oversight of risks, performance and trends. This role is ideal for someone who thrives on problem‑solving, improving systems, influencing stakeholders, and driving high performance. Key Responsibilities Lead monthly audits covering FM building compliance and Health & Safety, producing clear assurance reports for senior management. Monitor the delivery of the Planned Preventative Maintenance (PPM) programme, identifying risks, delays and required interventions. Review and enhance FM compliance processes, ensuring gaps are addressed promptly to maintain compliance levels above 90%. Conduct regular site inspections to validate statutory compliance, asset data accuracy and the safety and quality of works. Review and authorise Safe Systems of Work (RAMS, site rules, permit systems) for internal teams and external contractors. Proactively intervene to stop unsafe or non‑compliant work and ensure corrective actions are implemented. Maintain strong relationships with key partners including Corporate H&S, Leisure and Culture, GLL, Enable and Places Leisure. Use the Concerto CAFM system to support annual PPM planning and ensure all asset data is accurate and aligned with SFG20 and CIBSE Guide M. Develop SMART management information, including trend analysis of compliance, expenditure, contractor performance and asset health. Escalate contractor underperformance and propose clear corrective action plans. Represent FM at senior governance meetings, offering expert insight into statutory compliance and emerging risks. Drive a culture of continuous improvement and "right first time" service delivery across Facilities Management.About You You will bring: Essential Knowledge & Experience Strong understanding of building compliance requirements, including SFG20 and CIBSE Guide M. Experience working within a local authority FM service. Proven ability to build collaborative relationships with technical partners and contractors. Excellent report writing, communication and stakeholder engagement skills. Proficiency with Microsoft Office and extensive experience using CAFM systems (ideally Concerto). Strong organisational skills and the ability to manage multiple priorities. Desirable Technical knowledge of mechanical & electrical systems. Vocational qualifications in FM, property or building services (e.g. BIFM, RICS, CIBSE). Health & Safety qualifications such as NEBOSH, IOSH or Responsible Person. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Admin Officer Contract: September 2026 Salary: £15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration * Preparing papers and files for court, tribunals, hearings and meetings. * Producing court/tribunal documents. * General photocopying and filing. * Creating and updating records on in-house computer system and data input. * Post opening and dispatch. * Booking, preparing and organising meeting rooms, supporting training courses and other group activities. * Preparing meeting agenda, joining instructions, handouts etc. Drafting * Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations * Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date * Assisting court users, supporting listing and rota management, checking files * Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin * Handling counter (face to face), written and telephone enquiries. * To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive * To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects * To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework * Including standard documentation and information, court orders, claims, fines and fees, legal aid * Resulting courts accurately, interpreting accurately the information required on a court file * To work to workload targets in terms of throughput and accuracy Checking and verifying * Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. * Ensuring compliance and administration documentation meet quality standards. * Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information * For returns, results, accounts, statements, warrants, statistical analysis, reports etc. * Work may require interpretation of source materials, preparation of bundles, chasing. * Role holders will need to modify and adjust information and make decisions to allow work to be completed. * Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations * Produce basic statistical analysis reports and where required, process financial information. * Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. * Spending limited sums of money on behalf of an office or unit. * Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations * Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. * To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in * Face-to-face roles in HMCTS for example a court usher * Contact Centre roles in HMCTS for example call centre advisers * Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group