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Accounts Assistant Duties · Processing purchase and sales invoices · Posting of receipts and Payments. · Reconciliation of expenses, petty cash, bank accounts and credit card statements · General bookkeeping duties · credit control · Work as team and on own initiative · Busy Role · Ad hoc Accounting duties Accounts Assistant / Bookkeeper’s Skills required · Friendly and confident telephone manner · Experience with Microsoft Outlook, Word, Excel ETC · Experience using Sage Line 50 would be advantageous. · In house SOP system
We are seeking an experienced Stores Person to manage deliveries and ensure that equipment and stock are consistently available. The ideal candidate will be responsible for handling goods inwards, maintaining stock control, and coordinating deliveries. Key Responsibilities: - Receive, verify, and record deliveries in the stock control system. - Ensure parts are stored accurately and properly accounted for. - Communicate with suppliers to resolve any delivery or stock discrepancies. - Perform regular stock takes to maintain inventory accuracy. - Pick and prepare products for dispatch; arrange van deliveries or courier services as required. - Provide exceptional service, responding promptly and professionally to customer inquiries. - Keep track of stock levels and notify management when items are running low. - Maintain a clean and organised store environment. Skills and Experience: - Proficient in Microsoft Office and inventory management systems. - Experience in welding or engineering is a plus. - Previous experience working within a stores / warehouse / stock control role. This is a permanent job opportunity, Monday - Friday. For more information, Apply Now
Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. We are now recruiting a Head Pizza Chef at our East Croydon, Pizza and Tap Bar concept, Trickle. Trickle focuses on freshly made, premium Neapolitan style pizzas, Wings and Sides. And a drink offering that centres around a wide range of expertly curated draught cocktails, wine and beer. The successful candidate will have extensive leadership experience in a pizza focused concept and be comfortable leading and training an effective kitchen team. Ensuring full adherence of food safety processes and company procedures. We provide a clear path of progression to those who desire it through our company pathway program. As the Trickle brand is expanding, the room for progression in the role is very realistic and achievable. Job Role: - 48 hours per week. Tuesday to Saturday. (Sunday & Mondays Off!) - Manage, and take accountability for all aspects of the kitchen - Maintain the stock, ordering, and inventory. - Recruit, train, and retain your team - Deliver a consistent and profitable food offering - Have input on menus, suppliers, and new ways of working - Ensure full adherence to all food safety, fire, and H&S procedures - Implement and company processes and systems Benefits Include: - Up to £17 per hour (including Service Charge) - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday pro-rata - Internal and external training from industry experts - A realistic pathway to progression in an expanding company
The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Salary: Negotiable based on experience Office based - Hemel Hempstead location Job Type – Permanent Promise Promo, a well-established supplier of promotional products, is looking for an enthusiastic and motivated Sales Executive / Account Manager, on a permanent basis, based in our Hemel Hempstead office. Commission here is uncapped, so the sky is the limit! This role will involve looking after an existing client base, with the view to generate revenue from these accounts, and to win new business from customers you obtain yourself. This is a fantastic opportunity for the right candidate to further their career with an exciting, fast-paced and expanding company. Someone with a positive attitude that can work using their own initiative and that has the drive and determination to succeed in this role, is key. We are looking for someone who has sales experience and who is a self-starter, to hit the ground running. You will obtain and win new business through various channels, including telephone, email, social media, and face-to-face meetings. Creating and nurturing relationships, with the aim of becoming a full Account Manager. Key Responsibilities: Account Management of an existing client base Identifying and exploring new opportunities, seeking to win new business Building rapport to ensure longevity of business relationships Preparing quotes for clients and ensuring their requirements are met Liaising with suppliers to ensure all information provided to clients is accurate and correct Following up on client quotes to maximise sales opportunities Providing a high level of customer service – at all times Covering other Sales Managers on annual leave Assisting with general duties in the office - if required Required Skills: Sales/Account Management experience Strong customer service and communication skills Excellent numeracy and literacy skills Eager to achieve, enthusiasm and drive Positive, polite, and friendly manner Self-motivated, multi-tasking and hard working A team player, but with the ability to work on own initiative Experience with Microsoft packages (Outlook, Word, Excel) and with previous CRM systems is advantageous Previous experience in a similar role preferred, but not essential
Job Title: Bookkeeper Company: Online Accountant Ltd Location: London Job Type: Full-Time About Us: Online Accountant Ltd is a leading provider of accounting services based in Newham London, helping businesses manage their finances with efficiency and accuracy. We are seeking a skilled and detail-oriented Bookkeeper to join our team and support our clients with their day-to-day financial transactions. Job Responsibilities: Maintain accurate financial records and ensure compliance with company policies and procedures. Process accounts payable and receivable transactions, reconciling accounts as needed. Prepare and manage invoices, payments, and expense reports. Reconcile bank statements and financial records to ensure accuracy. Assist in the preparation of financial statements and reports. Manage payroll processing and related reporting duties. Collaborate with accountants and other financial professionals to support client needs. Maintain an organized filing system for financial documentation. Stay up to date with relevant tax regulations and compliance requirements. Requirements: Proven experience as a Bookkeeper or in a similar role. Proficiency in accounting software such as Xero, QuickBooks. Strong knowledge of bookkeeping principles and financial record-keeping. Attention to detail and excellent organizational skills. Strong communication skills and ability to work independently. Experience with payroll processing is a plus. Bacholer in Accounting & Finance, MBA or similar qualifications. Benefits: Competitive salary based on experience. Flexible working hours. Opportunity to work remotely. Professional growth and development opportunities. If you are a detail-oriented professional with a passion for numbers and financial accuracy, we encourage you to apply for this exciting opportunity. Please submit your CV and a brief cover letter outlining your experience and suitability for the role.
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Job description Are you an experienced Food Chef & Trainer who is looking for the next challenge in your career? Are you interested to work for a Food-Tech company offering an enriching experience and rewarding career growth? Do you have the skills, experience, and passion to work in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We provide the platform and tools to help our partners increase their visibility online and increase revenue by providing additional brands to their existing takeaway/restaurant as delivery only. As a Field Food Chef & Trainer, you will be fully accountable for training and setting up new stores and provide them with ongoing support and retraining as required. You will also be accountable for the development and growth of your area, driving both consumer choice and increased revenue to maximise your partners orders. Yo You will act as a trusted advisor to your partners in your region. Location - UK Wide Role Responsibilities: - Deliver on-site trainings and demonstrations to the clients (group and 1-1) and support sales team with any potential leads. - Support new locations with check-ins for the first 12 weeks of launch - Gain a thorough understanding of our products and services on a continual basis. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our product / system training according to customer needs and objectives. - Establish efficient ways of working and managing end to end delivery of training and continuous progress review across all of your accounts. - Provide mystery shops to ensure quality and service is maintained - Mentor and prioritise order growth for activated restaurants, promoting business efficiency and growth - Take ownership and accountability of your region and focus on positive growth Role Requirements: - Kitchen experience in cooking or being head of a fast food kitchen - Focus on building and proactively managing relationships with the existing Key Accounts as well as with any potential customers - Result-oriented and customer focussed - Excellent communication, presentation and organisational skills - Self-motivated, pro-active and enthusiastic when dealing with customers. - Passion for continuous learning and self-improvement - Attention to detail, multi-tasking and quick learner - Ability to prioritise workload and ensure timely completion of processes - Must be driven to take on additional responsibilities or challenges - Possession of a full UK driving licence - Must be able to travel (essential to this role) – expenses and mileage will be paid / reimbursed. Should have access to own car and hold a valid UK driving license What you’ll get with Cook’d Brands: - Real impact on the company growth and implemented solutions. - People-first culture that supports innovation and encourages people to move forward. - A great learning environment dedicated to fostering both organisational and personal growth, and help you shape a rewarding and fulfilling career path. - Flexible working hours and remote/hybrid work arrangements - Friendly work environment - Social events and team building activities.
Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main purpose The school business manager (SBM) is responsible for managing the operation of the business functions of our school, including financial management, health and safety, human resources, compliance, and administration. They will advise on and implement the day-to-day support that enables the school to operate effectively and efficiently, and that allows other members of the leadership teams to focus on teaching and learning. Duties and Responsibilities Leadership · Be responsible for line-managing site and administration support staff, including carrying out long-term resource planning and managing the end-to-end recruitment process, appraisal, and professional development · Implement school-wide changes and allocate resources in line with school improvement plans, putting policies and procedures in place and communicating them to staff · Take all decisions in line with the vision and values of schools, and encourage others to do the same · Implement a marketing plan for schools, which utilises school websites, signage, the prospectus, and communications with current and prospective parents Financial management · Oversee the security and reconciliation of cash in hand and debtors on a day-to-day basis, ensuring money is banked, money owed is collected, and clear records are kept · Ensure value for money within procurement of goods and services in line with Trust policy · Manage school’s lettings offer · Ensure the effective and efficient operation of the administration department, delegating tasks to finance/office staff where appropriate Human resources · Maintain the staff absence data in the Trust HR system · Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law · Advise on HR issues within schools and liaise with the external HR provider Health and safety · With headteachers and premises teams, supervise the maintenance of the school site · Manage the school’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of the school · Organise health and safety training for staff Compliance · Manage school’s compliance with statutory obligations, and advise others on the relevant legal, regulatory, and ethical requirements · Track all local school policies and ensure they are updated in accordance with the policy review schedule Administration · Keep records in accordance with the Trust’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Provide administrative support for headteachers and the governing body · Support the data protection officer with ensuring data protection compliance and helping the school community understand how to comply with data protection law Safeguarding · The school’s business manager will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct. This job description sets out the main duties of the post at the date it was drawn up. However, it is not intended to be an exhaustive or definitive list. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and promoting the welfare of all children and young people according to child protection and safeguarding guidelines. We expect all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment, and the offer made to the successful candidate will be subject to and conditional upon n enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview. *We reserve the right to close this advertisement earlier if we receive sufficient applications ahead of the closing date. Person specification criteria qualities Qualifications and training · A degree or other relevant qualification - ideally in accountancy, business management or a related discipline (Desirable) · A school business management qualification i.e., Level 4 diploma in school business management (Desirable) · Accountancy qualifications or health and safety training (Desirable) Experience · Successful management experience in a school, or in a relevant field outside education (desirable) · Line management experience · Contributing to staff development · Working with children or young people · Experience of human resources or data protection Skills and knowledge · Good financial management skills · Excellent attention to detail · Previous use of PSF(Iris), BPS (Orovia), Arbor (Desirable) · Effective communication and interpersonal skills · Ability to communicate a vision and inspire others · Ability to build effective working relationships with staff and other stakeholders · Understanding data protection and confidentiality Personal qualities · Commitment to promoting the ethos and values of the schools and getting the best outcomes for all pupils · Commitment to acting with integrity, honesty, loyalty, and fairness to safeguard the assets, financial probity, and reputation of the schools · Ability to work under pressure and prioritise effectively · Commitment to maintaining confidentiality at all times · Commitment to safeguarding and equality · Embraces change well · Deals with difficult situations effectively
The SAP SD PP MM Tester is responsible for testing and validating the functionality, configuration, and integration of SAP Sales & Distribution (SD), Production Planning (PP), and Materials Management (MM) modules. Duties include designing and executing test cases, identifying and documenting defects, and ensuring system functionality meets business requirements. The role involves collaborating with functional consultants and developers to troubleshoot and resolve issues, conducting regression testing after system updates, and validating data flows across modules. The tester is also responsible for automating test scripts where applicable, preparing detailed test reports, and ensuring compliance with business processes. Additionally, they support user acceptance testing (UAT), provide feedback on system performance, and assist in maintaining test environments to ensure seamless SAP module integration. Accountabilities Working closely with key business stakeholders and change/business process management functions to understand, gather and document requirements Design, develop and deliver best practice business processes, optimising the use of standard SAP wherever possible. Ensure due consideration to integration between SAP ERP and external systems. Troubleshoot complex SAP problems and define/develop appropriate solutions. Prepare comprehensive and thorough technical program documentation including but not limited to specifications, test conditions and test plans. Working within and adhering to the ITIL Framework for Service Design, Transition and Operation. Technical skills Essential Experience of working in a manufacturing environment preferably with exposure to standard aerospace processes and procedures. Strong batch management and serialisation experience Desirable Code de-bugging, Core workflow, LSMW/LTMC, Archiving. FI/MM/QM functionality and configuration. S4/HANA implementation experience.
We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
As an IT sales professional, you'll need to: speak to customers, either face to face or over the phone gain an understanding of customers' specific business needs and apply product knowledge to meet them ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings identify and develop new business through networking and follow-up courtesy calls prepare and deliver presentations and demonstrations of software to customers market and promote a portfolio of products by writing and designing sales literature and attending industry events maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals develop effective sales plans using sales methodology provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas meet sales targets set by managers and contribute to team targets network with existing customers in order to maintain links and promote additional products and upgrades handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate respond to tender documents, proposals, reports and supporting literature manage workload in order to organise and prioritise daily and weekly goals contribute to team or progress meetings to update and inform colleagues.
Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.
The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health
Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.
Financial Reporting and Compliance Prepare and oversee the production of accurate monthly, quarterly, and annual financial statements. Ensure compliance with financial regulations, accounting standards (e.g., IFRS or GAAP), and tax laws. Conduct internal audits and support external audits. Develop and maintain financial policies and procedures. Budgeting and Forecasting Lead the annual budgeting process in collaboration with departmental managers. Monitor budgets and provide variance analysis, explaining significant deviations. Support long-term financial planning by preparing forecasts and scenario analyses. Team Management Supervise and mentor the accounts team, including Accounts Payable, Accounts Receivable, and General Ledger functions. Allocate responsibilities within the team to ensure efficient workflow and timely delivery of outputs. Train staff on financial systems and processes. Cash Flow and Financial Controls Oversee cash flow management to ensure liquidity and timely payment of obligations. Implement robust financial controls to safeguard company assets. Monitor and reconcile balance sheet accounts monthly. Stakeholder Engagement Collaborate with senior leadership to provide financial insights and advice. Liaise with external stakeholders such as auditors, banks, and tax authorities. Systems and Process Improvements Optimize accounting systems and processes to improve efficiency. Identify and address areas for cost savings and process improvements. Proficiency in financial software and data management tools such as SAP, SQL, Power BI, and Python coding is necessary. This expertise will help the candidate contribute to financial analytics, data visualization, and automation within the company's operations. Ability to develop and implement financial dashboards that integrate back-end financial data for real-time reporting and decision-making.
Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Conduct live demonstrations of vehicles, highlighting key technical features such as engine performance, infotainment systems, safety technologies, connectivity features and discuss customer requirements and advises them on the capabilities and limitations of the goods. Will maintain records and accounts of sales made and handles customer complaints. Support the sales team by providing technical knowledge during customer consultations, particularly when customers ask detailed technical questions about engines, transmissions, or advanced technologies like hybrid or electric vehicles. Address purchase technical concerns or queries from customers. Offer guidance on scheduled maintenance, warranties, and vehicle care. Continuously stays updated with knowledge of the automotive industry, including new vehicle models to ensure customers receive the accurate advice.
Job description Global Reach Business Solutions Ltd is seeking a highly skilled Systems Administrator to manage and maintain our IT infrastructure, ensuring the seamless operation of our systems that support accounting, bookkeeping, tax consultancy, and administrative services. The ideal candidate will bring expertise in IT systems, databases, and network administration to enhance our business operations and client service delivery. Duties 1. System Management: Install, configure, and maintain hardware, software, and operating systems. Oversee the performance and availability of IT systems to ensure smooth business operations. Implement system upgrades, patches, and security updates. 2. Database Administration: Manage and optimize databases used for accounting, auditing, and administrative services. Ensure the security, integrity, and backup of all company data. 3. Network Administration: Monitor and manage company networks to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Maintain firewalls, routers, and VPNs for secure communication. 4. Technical Support: Provide technical support to internal teams for resolving IT-related issues. Assist in troubleshooting and resolving client issues related to IT systems. 5. IT Security: Implement and maintain cybersecurity protocols to safeguard company and client data. Monitor systems for vulnerabilities and respond to security breaches. 6. Documentation and Reporting: Maintain detailed records of IT systems, procedures, and troubleshooting efforts. Provide regular reports on system performance and IT-related activities. Skills Proficient in system administration with hands-on experience in managing IT infrastructures. Strong knowledge of computer networking principles and practices. Familiarity with SharePoint administration is highly desirable. Excellent analytical skills to diagnose problems effectively. Proficient in using Excel for data analysis and reporting purposes. Strong command of English, both written and verbal, for effective communication. Experience with DHCP configuration and management. Knowledge of PowerShell scripting for task automation is advantageous. We invite motivated candidates who are eager to contribute to our team while enhancing their skills in a supportive environment.
The Company: An exciting opportunity for a Fashion Administrator / Sustainability Co-ordinator with strong organisation skills and who is fully PC literate to join a Apparel and Accessories supplier to the UK high street. This is a varied role encompassing administration, stock management and forecasting, customer system administration and is a fantastic company with progression opportunities. The Role: Working alongside the sales, design and merchandising team and ensure all the procedures emanating from the sale to the customer are managed efficiently and effectively. Receiving all the product and sales information from the sales team and producing the final range sheets for each customer. Meticulous attention to detail. Data input Sample administration - assisting in the organisation and filing of samples received from various suppliers and maintaining accurate records. Placing purchase order instructions Checking order confirmations from the suppliers. Assisting Account Co-ordinator’s with all administration requirements as required. Skills Required: Will have worked in a similar role Must have excellent administration and organisational skills to a high level Computer skills including Microsoft Word, Excel, Outlook etc to a high level Great interpersonal and communications skills. Ability to effectively self-manage. Positive and proactive. Able to deliver superb customer service. Educated to degree level (preferred).