Systems accountant jobs in Reino Unido

Job Summary We are seeking a detail-oriented and experienced Accountant to join our financial team. The successful candidate will be responsible for managing financial records, preparing reports, and ensuring compliance with relevant regulations. This role offers an excellent opportunity to utilise your expertise in various accounting software and financial management practices within a dynamic organisation. The ideal applicant will possess strong analytical skills, proficiency in accounting tools such as QuickBooks, Sage, Xero, and PeopleSoft, and a commitment to accuracy and confidentiality. Responsibilities Prepare and maintain accurate financial statements and reports using accounting software including QuickBooks, Xero, Sage, and PeopleSoft Manage accounts payable and receivable processes efficiently Reconcile bank statements and ensure the integrity of financial data Assist with budgeting, forecasting, and financial planning activities Support month-end and year-end closing procedures Ensure compliance with statutory requirements and internal policies Provide mentorship to junior team members and support training initiatives in financial management practices Collaborate with external auditors during audits and provide necessary documentation Monitor cash flow and assist in financial risk assessments Maintain organised records of all financial transactions for audit purposes Qualifications Proven experience as an Accountant or in a similar role within the financial services sector Proficiency with accounting software such as QuickBooks, Sage, Xero, PeopleSoft, or equivalent systems Strong understanding of financial management principles and accounting standards Excellent organisational skills with attention to detail Ability to analyse complex financial data accurately Experience in mentoring or supporting team members is desirable Relevant professional qualifications (e.g., ACCA, CIMA) are preferred but not essential Strong communication skills and the ability to work independently as well as part of a team

One of London’s Leading Growth Companies Location: London (In-person / Hybrid) Level: Experienced Associate Type: Full-time Salary: Competitive This is not “just another SDR role.” This is a launchpad into elite sales. We’re recruiting on behalf of one of the leading growth companies in London — a fast-growing, high-performance business where standards are high, learning is constant, and results are rewarded. We’re looking for someone who has sales experience and behaves like a top performer: independent, relentlessly hardworking, confident, and proud of building something properly. If you’re hungry, coachable, and ready to prove yourself, keep reading. ⸻ 🌱 About the Role As a Sales Development Representative, you’ll sit at the front line of growth. You’ll be the first voice prospects hear and a critical contributor to revenue. This role is ideal for someone who: • Takes ownership instead of waiting for instructions, • Enjoys the grind because they understand where it leads, • Wants to learn world-class sales fundamentals in a top-tier environment You’ll work closely with senior sales leaders and account executives, gaining exposure and responsibility ⸻ 💼 What You’ll Be Doing • Proactively identifying and reaching out to potential customers (calls, emails, LinkedIn, creative outbound), • Confidently qualifying inbound and outbound leads, • Booking high-quality meetings for senior sales team members, • Maintaining excellent CRM hygiene (you understand that if it’s not in the CRM, it doesn’t exist), • Following up intelligently and persistently, • Learning the product, customers, and market in depth and the usage of AI within sales, • Continuously improving your messaging, conversion rates, and sales craft ⸻ 🧠 Who We’re Looking For We care less about CV polish and more about proof of effort and success. You’re likely someone who: • Has demonstrated independence and proven sales success in previous roles, • Has a track record of success at something you committed to, • Is confident, articulate, and comfortable speaking to new people, • Is friendly, positive, and genuinely easy to work with, • Has experience using a CRM system (HubSpot, Salesforce, Pipedrive, or similar), • Takes feedback seriously and improves quickly, • Is based in, or able to work from, London Sales experience is a must — hunger, discipline, and attitude are essential. ⸻ 🤖 Our Hiring Process We use AI to conduct the first round of interviews. Why? Because it allows us to: • Remove bias, • Focus on communication, clarity, and thinking, • Move fast and fairly If you progress, you’ll then meet real humans — senior sales leaders who care deeply about talent and performance. ⸻ ⭐ What Success Looks Like • You consistently hit or exceed outreach and meeting targets, • Your CRM data is clean, accurate, and trusted, • Prospects enjoy speaking with you, • Senior sales leaders actively want meetings from your pipeline, • You’re clearly on track for progression (Account Executive and beyond) ⸻ 🎯 What You’ll Get • Proper sales training — not guesswork, • Real responsibility from day one, • Clear, merit-based progression, • Exposure to senior leadership in a leading London tech company, • A performance-driven culture that rewards effort and results ⸻ ⚠️ This Role Is NOT For You If: • You want a low-effort or “chill” role, • You dislike targets, accountability, or feedback, • You avoid picking up the phone, • You expect results without consistent work ⸻ If you’re serious about building a career in sales and want to be surrounded by people who expect excellence — this role can change your trajectory.

Description Incipio curates beautiful spaces with vibrant atmospheres for great times. We’re looking for a dynamic Head Chef who thrives in a fast-paced, multi-concept environment, from frying up crispy chicken during the lunch rush to plating elevated Mexican dishes for a sit-down dinner service. This is a varied, hands-on role where no two days are the same. You'll work closely with our Central Production Unit, lead with precision in logistics and labour planning, manage GP like a pro, and bring fresh ideas to life through concept development. The Role: As a Head Chef at Incipio, you will be an inspirational, strategic, and hands-on leader. You bring energy, joy, and a passion for people and high food standards - taking full ownership of your kitchen and team. You’ll oversee five unique food concepts ; Mexican, farm-to-fork, fried chicken, burgers, italian deli - working closely with our Central Production Unit (CPU) to ensure seamless operations, consistency, and quality across the board. From logistics and labour management to GP control and concept development, you’ll be at the heart of a fast-paced, dynamic food offering. We Expect You To: Have a passion for all things hospitality and the ability to drive your kitchen team to achieve the commercial and financial needs of the business. You curate a positive working atmosphere and are obsessed with inspiring your entire kitchen team to deliver to the highest standard on every shift. Own and deliver GP to budget, determine food inventory needs including managing stock, waste and ordering. Take total responsibility for ensuring the kitchen meets all regulations including sanitary and food safety guidelines. You develop your team to effectively communicate and consistently hold them to account on every shift to ensure that our guests receive exceptional food standards. You are responsible for the safety of your guests and the team while inside and leaving the venue. You understand what it means to be compliant in our venues and utilise the systems provided to do so. Ensure strict adherence to food hygiene practices and maintain the highest standards of cleanliness and safety. Working in collaboration with the Central Production Manager to ensure quality and inventory needs are met. Managing and owning the kitchen labour spend, rota planning to budget. Ensuring our recruitment is in line with company guidelines, recruiting brilliant skill and the correct people to elevate your teams delivery. Biannual team performance reviews, consistently training your team, encouraging development and company engagement with initiatives such as Kitchen Collabs and Apprenticeship Schemes. Engaging with various programs whether that’s in Development or Kitchen Engagement initiatives. Work independently, whilst collaborating with your General Manager and HQ to strategically plan the future of your kitchen, always thinking financially & commercially. Who You’ll Be: A proactive and warm leader, high energy and someone who loves to bring people together. Extensive leadership experience as a Head Chef, specialising in the coordination and execution of multiple, distinct food concepts. Have a keen eye for standards and take pride in every dish served. Creative, innovative and forward thinking. Multitasker, expert delegator and loves being in the thick of it. Someone who keeps calm when the tickets ramp up and service is in full flow. Someone who our chefs can aspire to be. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Front of House Receptionist & Practice Administrator Battersea Square Vets: independent clinic in London We are looking for a highly organised, confident Front of House professional to join our team in a full-time, in-person role, combining reception, concierge, client care, and practice administration. This position suits someone who enjoys accuracy, and responsibility, alongside client interaction in a busy clinical environment. Working hours: Full-time role Shifts worked between 8.30am and 6.30pm Saturday mornings 9am–12pm, one in three The role: You will play a key role in keeping the clinic running smoothly day to day. While client-facing skills are crucial, strong organisational and administrative skills are essential for this position. Key responsibilities include: Managing the front desk and maintaining a clean and organised reception area Booking appointments and coordinating clinic schedules accurately Handling phone calls, emails, and messages efficiently Managing payments, invoices, and client accounts Maintaining accurate client and patient records Supporting insurance claims Driving administrative follow-ups Assisting with stock control and medication ordering Working closely with the team to support clinic workflow About you: We are looking for someone who: Has previous reception, administration, or front of house experience Is highly organised with excellent attention to detail Enjoys administrative tasks and working with systems and processes Communicates clearly and professionally with clients and enjoys client communication Enjoys and is comfortable with speaking to clients by phone and in person Is comfortable chatting to clients and welcoming them to the clinic Is comfortable around animals and in a clinical setting where animals may be unwell Can prioritise tasks and stay calm in a busy environment Is reliable, proactive, and works well as part of a team Veterinary experience is helpful but not essential Very strong organisation and admin skills, and very strong customer skills are key to this role. Why work with Battersea Square Vets: Independent, family-run practice with a supportive working culture Clear structure, responsibility, and variety in the role. A team environment that values reliability and professionalism Meaningful client interaction alongside essential admin work How to apply: Please send your CV and a short covering note Job Type: Full-time Benefits: Employee discount

We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: • Previous experience in a restaurant or shisha lounge environment is preferred, • Flexibility to work evenings and Working hours betweImmediate start

5 Star Hotel Security Officer Hours: 16:30 - 00:30, Tuesday & Wednesday 16:30 - 01:30, Thursday, Friday & Saturday Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills. and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel highly desirable, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

EXECUTIVE ASSISTANT (EA) ABOUT ME My name is Mark Maciver. I run several connected businesses, starting from my barbershop SliderCuts Studios, through to the SliderCuts brand and other related ventures. I have been cutting hair professionally for 22 years, and I have owned and operated my barbershop since October 2018, meaning the shop has been running for just over seven years. Over the years, I have cut hair for a wide range of well known individuals, including Anthony Joshua, Janet Jackson, LeBron James, Stormzy, Tinie Tempah, Reggie Yates, Nelly, Kendrick Lamar, J. Cole, Letitia Wright, Damson Idris, Ludacris, Big Sean, and many others. I have appeared in advertising campaigns and TV adverts with global companies such as Facebook and Nike, and have featured on billboard campaigns across the UK with iZettle and Facebook. I have also worked on campaigns with Reebok, Adidas, Instagram, and other brands. My work and business journey have been featured in publications including GQ, Esquire, ES Magazine, BuzzFeed, and Time Out, to name a few. I am the author of a book titled Shaping Up Culture, and I am currently writing another book. Alongside all of this, I am a family man, committed to my wife and three children, while running a business that has approximately 15 to 20 people working for and with me. This is a brief overview of who I am. If you would like to know more, please feel free to research me online. ROLE OVERVIEW I am looking to hire a highly organised, mature, and forward thinking Executive Assistant to work closely with me across both business and personal responsibilities. This role goes far beyond traditional admin. You will act as my trusted right hand, helping to manage day to day operations, anticipate problems before they arise, and bring structure, clarity, and calm to a fast moving environment. This is a senior executive support role, working closely with me to help manage both my personal and business life as things grow and evolve. The examples listed in this job specification give a clear idea of the type of work involved, but they are not exhaustive. Ultimately, this role is about helping to support, organise, and manage my personal and business life. This is not a task based role. It requires judgement, ownership, and maturity. KEY RESPONSIBILITIES EXECUTIVE AND BUSINESS SUPPORT • Manage diaries, schedules, priorities, and follow ups, • Act as a gatekeeper, filtering information and requests, • Prepare emails, applications, documents, and written communications to a high standard, • Research topics, opportunities, and options, then present clear summaries, • Support decision making and long term planning, • Help manage people, processes, and accountability across the business ADMINISTRATION AND ORGANISATION • Handle high level admin with accuracy and attention to detail, • Create systems to improve organisation, efficiency, and workflow, • Track deadlines, applications, actions, and commitments, • Ensure nothing slips through the cracks EVENTS, COMMUNITY, AND PROJECTS • Manage and support the membership community group, • Set up and manage masterclasses, workshops, and business events, • Handle event planning, logistics, schedules, platforms, suppliers, and follow ups, • Apply for business opportunities such as awards, courses, funding, and finance, • Support multiple projects at different stages PERSONAL SUPPORT • Handle personal responsibilities alongside business tasks, • Apply on my behalf for personal matters such as loans, children’s school applications, travel, hotels, and accommodation, • Support time sensitive and confidential personal admin, • Occasionally assist with matters involving my wife and children, • Maintain complete discretion and professionalism at all times IN PERSON WORKING REQUIREMENT • You will be required to work in person from my barbershop for half a day each week, • This time is used for planning, alignment, prioritising, and collaboration, • Seeing each other regularly is important, this role is built on trust and communication, • The remainder of the role will be remote, but this is not a fully remote position PAY AND WORKING STRUCTURE • Pay rate is £20-£24 per hour, • This role is salary based, not clock watching, • Typical working pattern averages 24 hours per week, but hours will vary If additional hours are worked on one day, these are expected to be balanced across other days. There will be periods where workload is higher and periods where it is lighter. Flexibility is required, and flexibility works both ways. GROWTH OF THE ROLE AND HOURS • This role is structured at approximately 24 hours per week to begin with, • If the working relationship goes well and the business continues to grow, workload is expected to increase over time, • If work regularly goes beyond the current hours due to genuine growth and increased responsibility, working hours will be reviewed and discussed, • Any increase in hours will be agreed together, not assumed This role is best suited to someone who wants to grow alongside a business rather than remain static. SUNDAYS AND OUT OF HOURS • Sundays are non working days, • On rare occasions, support may be required for:, • Event days, • Travel related tasks such as flight check in, • Genuine emergencies These situations are few and far between. PROBATION AND ONBOARDING • The role will start on a self employed freelance basis, • Initial probation period is 3 months, • During the first 3 months, hours will be lighter as both sides ease into the role, • By month 4, you are expected to be fully enrolled and operating at full capacity, • If performance meets expectations, the role will move to employed status, • Where more time is needed to assess suitability, probation may be extended up to 6 months SKILLS AND EXPERIENCE REQUIRED • Extremely well organised with strong attention to detail, • Calm and effective under pressure, • Forward thinking and proactive, • Excellent written and verbal communication skills, • Strong literary skills and confidence writing on behalf of others, • Confident managing people and coordinating across teams, • Strong event setup and event management skills, • Able to switch between personal and business work seamlessly COMPUTER, DIGITAL, AND RESEARCH SKILLS • Highly proficient using a computer and the internet as a core part of daily work, • Confident using spreadsheets, Microsoft Word, and document creation tools, • Able to create clear documents, bullet point breakdowns, summaries, and structured notes, • Strong internet research skills, knowing how to properly search, assess, and find information, • Able to source suppliers, providers, and companies independently, including from overseas if required, • Comfortable liaising with external companies, suppliers, and contacts, including those based in other countries, • Able to learn new systems, tools, and platforms quickly without needing hand holding This role requires someone who is digitally capable and confident, not someone who struggles with technology or basic computer based tasks. ATTITUDE AND PERSONAL ATTRIBUTES • Polite, professional, and emotionally intelligent, • Positive energy and a good attitude is essential, • Zero tolerance for negativity, poor attitude, or unnecessary friction, • Mature, reliable, and grounded, • Confident enough to give opinions and challenge respectfully, • Trustworthy and discreet, • Sees the role as a long term position, not just a job WHO THIS ROLE IS NOT FOR This role is not for someone who: • Wants rigid hours and fixed routines, • Is only interested because the role sounds good, • Dislikes flexibility or change, • Counts minutes rather than taking ownership, • Wants a purely admin focused role, • Avoids responsibility or decision making, • Brings negative energy or a poor attitude into work WHO THIS ROLE IS FOR This role is for someone who: • Enjoys responsibility and variety, • Likes being close to decision making, • Wants to grow alongside a business, • Takes pride in helping someone operate at a high level, • Understands that trust, discretion, and communication are key TO APPLY Please include: • A short cover letter explaining why this role appeals to you, • Your CV, • Answers to the questions below Applications without answers to the questions will not be considered. APPLICATION QUESTIONS 1. Why does this role appeal to you, and why do you believe you would be a good fit? 2. This role involves flexibility, responsibility, and work that can change week to week. How do you typically handle fluctuating workloads and changing priorities? 3. Give an example of a time you managed multiple responsibilities under pressure. How did you stay organised and calm? 4. This role includes both business and personal support. Are you comfortable handling sensitive and confidential matters, and why? 5. This role is designed to grow over time. How do you feel about a role that may increase in responsibility and working hours as the business grows? 6. What type of working environment brings out your best work, and what type of environment does not suit you? 7. Is there anything in this job description that gives you hesitation or concern? If so, explain openly. 8. Have you previously worked in a role similar to this, or supported someone in a way that required managing their workload, priorities, or day to day responsibilities? Please explain your experience and how it relates to this role. FINAL NOTE This role is intentionally transparent. It will not suit everyone, and that is by design. I look forward to hearing from you. Team SliderCuts

About the job Job Title: Credit Analyst Department: Credit and Risk Location: London, Paddington Office based Hybrid or Remote: Office based (full time) Type: Permanent Job Purpose This is a core role within Winyield’s credit and risk function, responsible for the assessment, monitoring, and governance of both consumer and business lending exposures. The Credit Analyst will play a central role in designing and operating disciplined underwriting processes, maintaining robust credit policies, and supporting the responsible scaling of Winyield’s lending activities. The role requires a strong understanding of UK consumer credit standards alongside experience assessing small business and SME credit risk. The Credit Analyst will work closely with senior management, operations, product, and technology teams to ensure credit decisions are consistent, well-documented, and embedded into scalable systems and controls. Key Responsibilities Credit Analysis and Underwriting • Assess the underwriting rules for consumer and business credit applications using financial, behavioural, and affordability data, • Perform affordability assessments, income verification, cash flow analysis, and stress testing in line with UK responsible lending standards, • Apply and continuously refine credit policies, decision frameworks, and eligibility criteria, • Produce clear, consistent, and well-documented credit rationales suitable for internal review, audit, and regulatory scrutiny Automation, Data, and AI-driven Underwriting • Support the design and implementation of automated underwriting workflows for consumer and business lending, • Work with product and technology teams to translate credit policies into system-based rules, decision engines, and AI-assisted models, • Help define controls, monitoring, and explainability requirements for automated and AI-supported credit decisions, • Review model outputs, exceptions, and overrides to ensure outcomes remain consistent with policy and risk appetite Investment memo and portfolio analysis • Build investment memo on new portfolio and origination opportunities with the required loan tape analysis Policies, Governance, and Controls • Maintain and update credit policies, underwriting manuals, and procedural documentation, • Ensure strong governance around credit decisioning, overrides, and exceptions, • Support internal reviews, audits, and information requests with accurate and complete documentation, • Contribute to the ongoing development of compliant customer journeys from a credit risk perspective Cross-functional Collaboration • Work closely with operations and collections teams to ensure alignment between underwriting assumptions and real-world outcomes, • Support senior management with credit reporting, portfolio analysis, and ad-hoc risk assessments, • Contribute to strategic initiatives aimed at scaling WinYield’s lending platform in a controlled and compliant manner Requirements • Minimum 4 years of experience in credit analysis, underwriting, or credit risk, • Demonstrable experience with UK consumer and SME credit, including affordability assessments and responsible lending principles, • Strong understanding of credit governance, documentation standards, and auditability, • Exposure to automated or AI-supported underwriting systems, • Strong analytical skills and attention to detail, with sound credit judgement, • Comfortable working with data, codes, and internal risk dashboards What We Offer • Competitive compensation, • The opportunity to play a foundational role in a fast growing lending fintech company., • Close collaboration with senior leadership and influence over credit strategy and framework design, • A high-accountability, intellectually rigorous working environment based in London How to Apply Submit an application by 31 January 2026

Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

Sales, Marketing & Operations Coordinator (30–40 hours per week | Mostly Remote | UK-based) LONDON/SURREY AREA This role would suit a motivated, ambitious early‑career professional. About The Garage Roof Company The Garage Roof Company is a specialist contractor focused on asbestos garage roof removal and high-quality roof replacements. We work with homeowners, garage blocks, and larger-scale projects, and the business is growing quickly. We’re now looking for a capable, motivated Sales, Marketing & Operations Coordinator to help run the day-to-day of the company. This role is key to keeping the business organised, responsive, and professional — and will grow as the company continues to grow. About the Role This is a varied, hands-on role covering sales, customer communication, operations, and marketing. You’ll be the main point of contact for customers, manage enquiries and follow-ups, schedule jobs, support the teams on the ground, and help keep everything running smoothly. Your work will directly free up the business owner’s time to focus on growth, lead generation, and expanding into larger commercial and council contracts. This role suits someone who is: Confident on the phone A strong people person Organised and proactive Comfortable with technology and modern tools Keen to take ownership and grow with a business Working Pattern Mostly remote role Occasional office days may be required (for training, planning, or operational catch-ups) Flexible hours within 30–40 hours per week Key Responsibilities Sales & Customer Management Handling inbound enquiries and introductory customer calls Chasing quotes and following up warm leads Answering customer questions confidently and professionally Building trust and rapport with customers Operations & Scheduling Booking jobs into the diary Scheduling and organising work for installation teams Planning workloads weeks ahead Ensuring job details are clear and ready for smooth delivery Communications Managing WhatsApp follow-ups and customer updates Handling email and message-based communications Acting as the day-to-day communication hub of the business Invoicing & Admin Creating and sending invoices Tracking job progress and payments Keeping systems, records, and workflows organised Managing and working with our CRM program to track leads, customers, and jobs Marketing & Social Media Managing and posting content on Facebook, Instagram, LinkedIn Creating social posts, graphics, and videos using Canva or similar tools Supporting brand presence and lead generation Assisting with marketing initiatives and campaigns Systems, AI & Automation (Bonus Area) Experience and growing knowledge of Using AI tools to improve efficiency Helping improve systems and processes Supporting or creating simple automations and workflows. Who We’re Looking For Confident and professional on the phone Strong communicator and people person Organised, reliable, and able to manage multiple tasks Comfortable with technology and learning new systems Self-motivated and able to work independently Keen to grow with the company and take on more responsibility over time Sales experience is a bonus, but not essential — attitude, confidence, and organisation are more important. Nice to Have (But Not Essential) Experience managing social media accounts Experience creating social media posts, graphics, or videos (Canva, CapCut, etc.) Familiarity with AI tools or automation platforms Basic coding or automation skills. N8N, MAKE etc. Experience in sales, operations, or a growing business What We Offer 30/40 hours per week £18,000/£24,000 Salary Additional Commission available based on performance Flexible part-time hours Mostly remote working Direct access to the business owner Holiday entitlement: pro-rata 5.6 weeks per year A role that will grow as the company grows, with increased responsibility and progression opportunities Real involvement in scaling a specialist, respected business Reporting Line You’ll report directly to the business owner and play a key role in how The Garage Roof Company operates and grows.

Business Development Executive Position: Business Development Executive Job Type: Full-Time, Permanent Salary: £42000 – £42500 (based on experience) + bonus scheme Job Description: SWIFT-PAYUK LIMITED is seeking a highly motivated and experienced Business Development Executive to join our dynamic team in Wembley. In this role, you will play a key part in identifying new business opportunities, nurturing client relationships, and driving growth across our core service areas — business consultancy, payment processing, and digital solutions. Key Responsibilities: Develop and execute strategies to acquire new clients and grow existing accounts Deliver tailored consultancy solutions to entrepreneurs and small businesses Promote our services including business registration, bank setup, website design, and card payment solutions Conduct market research to identify new trends and opportunities Prepare and deliver compelling proposals and presentations Manage the full business development cycle from lead generation to closing deals Collaborate with marketing and technical teams to align goals and execution Maintain accurate sales records, forecasts, and performance reports Requirements: Bachelor’s degree or equivalent experience 3+ years in business development, consultancy, or B2B sales Strong communication, negotiation, and interpersonal skills Solid understanding of digital platforms, CRM systems, and marketing tools Self-driven, organized, and results-oriented

Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

What will I do?… Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities Teamwork. Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent What you’ll need. Experience. Previous experience in a customer-facing role (Food and Beverage preferred) Confidence using IT systems and software (including Microsoft Office) Skills. Customer Service: Friendly, attentive, and able to handle a wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multitasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen staff, and bar staff. Strong financial acumen, with experience in budgeting, forecasting, and cost control. Values. Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play When and where. You’ll work 40 hours per week We are opening several coffee shops across London in our Locke properties over the coming months. You will be based primarily at one location however you might also work at other Locke location.

Overview We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion. Key Responsibilities • Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services;, • Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance;, • Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies;, • Negotiate commercial terms with corporate customers and key suppliers;, • Oversee delivery coordination processes to ensure service quality standards are consistently met;, • Set sales targets and monitor team performance to support achievement of commercial objectives;, • Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance;, • Manage client billing arrangements and account status to support healthy cash flow management;, • Support local brand marketing activity including promotional events, community partnerships and sampling campaigns;, • Contribute content ideas and promotion proposals aligned with company brand and social media standards;, • Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision. Candidate Requirements • Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline;, • Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations;, • Strong leadership skills with a proven ability to manage and motivate operational teams;, • Excellent communication, negotiation and organisational capabilities;, • Familiarity with delivery platforms such as HungryPanda and online ordering systems;, • Fluency in English and Mandarin and/or Cantonese essential;

Job Overview – Business Sales Executive (Property service) We are recruiting a proactive and commercially minded Business Sales Executive to support the company’s business development and client relationship management activities within the UK residential property market, with a particular focus on serving Chinese-speaking client groups (including landlords and tenants). This role will play an important part in the company’s property services operations by identifying client needs, promoting company services, and supporting the achievement of sustainable business growth through a consultative, relationship-oriented sales approach. Key Responsibilities • Communicate with existing and potential clients, including Chinese-speaking clients, landlords, and tenants, to understand their property-related needs and provide appropriate service recommendations., • Support business development activities and assist in identifying new sales opportunities., • Assist in establishing and maintaining long-term relationships with landlords, developers, and key clients, ensuring high-quality customer service and ongoing follow-up., • Act as the day-to-day point of contact for designated clients, providing timely responses and basic advisory support, and assisting with communication regarding service quotations, payment arrangements, and service confirmation matters., • Work closely with internal teams to ensure smooth information flow and efficient service delivery., • Participate in property viewings and project communications as required, supporting client decision-making and service confirmation processes., • Accurately record client information, communication records, quotations, and sales activity information in the CRM system to ensure data completeness and traceability., • Assist in preparing sales activity reports, client summaries, and sales pipeline updates for management reference., • Support marketing and promotional activities targeted at Chinese-speaking clients. Candidate Requirements • Strong interpersonal and cross-cultural communication skills, with the ability to establish and maintain professional and stable client relationships., • An interest in the property services sector, with a solution-oriented working approach., • Ability to manage multiple client enquiries and account matters in an organised manner, with good time management and organisational skills., • Previous experience in sales support, customer service, account coordination, or business development roles is preferred; experience in property or real estate-related roles is an advantage., • Understanding of the UK residential property market, or a strong willingness and ability to learn lettings processes, landlord-tenant relationships, and related service content., • Proficiency in using CRM systems and Microsoft Office applications., • Bachelor’s degree or above; discipline not restricted (business, management, finance, marketing, or related fields preferred)., • Fluency in spoken and written Mandarin, with good working proficiency in English; Cantonese language skills are an advantage but not essential.

WE ARE HIRING Sales Accounts & Business Development Manager Kelmscott Properties Limited is seeking a motivated and results-driven Sales Accounts and Business Development Manager to join our expanding team. The ideal candidate will be responsible for driving sales growth, managing client accounts and developing long-term business opportunities across the property and business services sector. Key Responsibilities: Sales & Business Development Identify new business opportunities, generate leads, and convert prospects into clients. Develop and implement sales strategies to achieve company growth targets. Conduct market research to identify trends, competitors, and new business sectors. Prepare and deliver professional sales presentations and proposals. Account Management • Build and maintain strong relationships with new and existing clients., • Act as the main point of contact for client inquiries and service support., • Ensure client satisfaction by understanding their needs and offering tailored solutions., • Conduct regular account reviews and maintain accurate client records. Performance & Reporting • Manage a sales pipeline and track progress using CRM or internal systems., • Achieve monthly and quarterly sales and business development targets., • Prepare reports on sales performance, forecasts, and upcoming opportunities., • Collaborate with management to refine and improve sales strategies. Team & Collaboration • Work closely with internal teams to ensure services are delivered effectively., • Support marketing campaigns and promotional activities., • Represent the company at events, property exhibitions, trade shows, and networking opportunities. Skills & Qualifications: • Proven experience in sales, business development, or account management., • Excellent negotiation, communication, and presentation skills., • Strong ability to build relationships and manage multiple clients at once., • Experience with sales tracking tools is preferred., • Knowledge of property, real estate, or business services is a strong advantage. Benefits & Compensation: • Competitive salary, • Career progression opportunities, • Flexible working arrangements, • Professional development and training support How to Apply: Interested candidates can send their CV to with the subject Application , Sales Accounts & Business Development Manager.

Recording Studio & Operations Manager Location: London (Zone 1) & Remote (Hybrid) Contract Type: Contractor (Trial period leading to Full-Time) Compensation: Negotiable based on experience + Performance-based increases & Sales Bonuses £1000.00 + Sales and performance Bonuses The Role We are looking for a strong communicator who is tech-forward and a multilateral thinker to join our team in a dynamic hybrid role. Sitting at the intersection of high-end music production, property management, and creative construction, this is not a standard 9-to-5 desk job. You will be responsible for the operational management of a recording studio and 30+ independent units. You will handle everything from short-notice hourly sessions to prolonged, high-demand complex bookings, while simultaneously assisting in the end-to-end delivery of creative construction projects locally and soon to be, internationally. This role requires a candidate who can manage high-volume data entry with precision while acting as the primary point of contact for high-profile clients and executives—all without hand-holding. Multi tasking is paramount. Key Responsibilities Studio & Property Management (30+ Units) • Complex Booking Management: Manage a high-volume diary involving a complex mix of bookings, ranging from short hourly slots to prolonged, demanding multi-week lockouts., • Tenant & Occupant Relations: Serve as the primary liaison for occupants across 30+ independent units, efficiently managing requests, maintenance issues, and property requirements., • Client Liaison: manage relationships with high-profile clientele, music executives, and artists, ensuring a discreet and premium service regardless of the request complexity., • Supplier Coordination: Manage third-party suppliers and contractors to ensure all units and studio spaces remain fully operational. Operations, Data & Systems • Precision Data Entry: Maintain accurate, up-to-the-minute records of bookings, tenant data, and inventory. High attention to detail is mandatory., • System Creation: Proactively identify operational bottlenecks across the property portfolio and build new systems or delegate tasks to resolve them., • Financial Admin: Issue invoicing, handle account management, negotiate with third parties, and produce reporting for management. Construction Project Support • Project Delivery: Assist the team across the full lifecycle of building creative spaces—from conception to delivery—locally, nationally, and internationally., • Research: Conduct market and logistical research to support project feasibility. Requirements: Essential Skills • Communication: Flawless verbal and written English is mandatory. You must be able to write compelling emails, create professional presentations, and negotiate confidently., • Tech-Forward: Proficiency with modern AI tools and LLMs is required—specifically Manus, Claude, and GenSpark—to optimize workflows, automate data handling, and conduct research., • Documentation: Proficiency in creating high-level spreadsheets, slide decks, and professional correspondence. Attributes • Independent: You are a self-starter who sets your own targets, who is well presented both offline and in person. You must be able to think multilaterally and switch between "high-level" negotiation and approachable “ground-level" entry level humble team member instantly., • Resilient: Willingness to work unsociable hours is required to accommodate complex client schedules and international project time zones. The Perks • Performance Pay: Immediate pay increases available based strictly on performance, hitting targets, and the ability to execute independently., • Incentives: Lucrative sales bonuses and incentive structures offered., • Location: Access to a central Zone 1 office combined with work-from-home flexibility., • Exposure: Direct access to high-level industry networks in music, property, and construction.

Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.