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Customer Service Advisor £25,000 – £32,000 | Taunton | Permanent A respected and well-established insurance provider is seeking a driven Customer Sales Executive to join their expanding team in Taunton. This is a fantastic opportunity for someone with customer service or sales experience to build a rewarding career in the insurance sector, with clear progression opportunities and strong earning potential. What you’ll be doing: • Engaging with new and existing customers, understanding their needs, and recommending tailored insurance products, • Proactively identifying sales opportunities, upselling and cross-selling to maximise customer value, • Building strong relationships to ensure long-term customer loyalty and retention, • Working towards individual and team sales/KPI targets with a focus on high performance, • Delivering a professional, customer-focused experience that drives both satisfaction and results Who we’re looking for: • Previous experience in sales, telesales, or customer service within a target-driven environment, • Confident, enthusiastic, and commercially minded communicator, • Results-oriented with the drive to exceed goals and celebrate success, • Motivated, reliable, and proactive problem solver, • Keen to learn, develop, and progress within a growing insurance business What’s in it for you? • Competitive salary of £25,000 – £32,000 (dependent on experience), • Monday to Friday, 37.5 hours per week, plus 9am – 12pm on Saturdays on a rota basis, • Full training provided with ongoing career development support, • Clear progression routes within a fast-growing business, • A collaborative and supportive team culture that recognises and rewards achievement

Job Role: Area Sales and Partnership Lead Hours: 37 hours per week Pay Rate: £32,259 Location: Somerset - (Some Hybrid working to be considered) Shift Patterns: Monday - Thursday (8.30am - 5pm) Friday - (8.30am - 4.30pm) About Us: Somerset Care is a not-for-profit social enterprise with a clear purpose: to help people live the life they choose. For over 30 years, we have delivered high-quality care in residential and community settings across the Southwest, building a strong reputation for excellence, compassion, and innovation. As we enter a new era, our vision is to be the best in the Southwest. We are committed to shaping the future of care-adapting, innovating, and working together to set new standards of quality and person-centred support. Our social enterprise model means that profit is reinvested to benefit our customers, staff, and care innovation, not shareholders. Together, we are dedicated to supporting people to live the life they choose, now and in the future. About the Job: The primary purpose of this role is to drive sales growth and partnership development within a defined geographical area of the Somerset Care Group services. This position is pivotal to achieving a rebalanced funding mix and achieve sustainable occupancy growth. The role focuses on building strong relationships with internal teams and external partners to enhance customer acquisition and retention. The Area Sales and Partnership Lead will support the New Business Team to create a pipeline of sustainability across community, residential, day care, and respite services. About you You are a natural relationship builder with a passion for connecting people and creating opportunities. You thrive in a fast-paced, target-driven environment and enjoy working independently while collaborating closely with internal teams. Your commercial awareness and strategic thinking help you spot growth opportunities and turn them into results. You're confident in networking, presenting, and influencing, and you bring energy and resilience to every challenge. You are motivated by purpose and impact, committed to upholding Somerset Care's values. You are ready to champion the brand, drive private client acquisition, and deliver sustainable growth through effective sales and partnerships. Key qualities we're looking for: • Proven experience in sales, business development, or partnership management, • Strong ability to meet and exceed targets in a competitive environment, • Excellent communication, presentation, and negotiation skills, • Ability to build and maintain relationships with diverse stakeholders, • Highly organised, with strong time management and prioritisation skills, • Commercial awareness and ability to identify growth opportunities, • Comfortable working independently in the field and managing own schedule, • Competent in using Microsoft Office and digital tools for reporting and communication, • You understand the sales cycle and know how to convert enquiries into loyal customers., • You're comfortable setting and achieving ambitious targets, using data and insights to guide decisions., • You can create compelling propositions and tailor solutions to meet client needs., • Blue Light Card - provides access to more than 15,000 discounts from large national retailers to local businesses!, • Access to your earnings before payday via Wagestream, • Employee Assistance Programme 24-7, • Reward and recognition - Somerset Care Group Awards and Long Service Awards, • Refer a Friend Bonus £350, • Free DBS Check, • Full induction, • Learning and Training opportunities

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