Offres technical account manager à HatfieldCréer des alertes d'emploi

Position: Customer Service Specialist \n Location: Hybrid (2 days per week in Hatfield) \n \n About Geobear \n \n At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor working across various market sectors including residential, commercial, and critical infrastructure. \n \n We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers genuine opportunities for development, professional growth, and a remarkable career. Driven by our core SPIRE values (Safety, Partnership, Integrity, Respect, Excellence), we solve complex structural problems beneath the surface, saving asset owners time, disruption, and carbon. \n \n What Sets Geobear Apart \n \n Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more reliable alternative to traditional methods. \n \n • Sustainability: Our eco-friendly solutions significantly reduce carbon footprints compared to traditional concrete underpinning, directly addressing ground stabilisation issues worsened by climate change. \n • Efficiency: We deliver projects swiftly with minimal disruption, ideal for homeowners, businesses, and infrastructure operators needing rapid turnaround times. \n • Innovation: Continuous innovation ensures state-of-the-art, highly effective, and sustainable engineering solutions. \n • Culture: We foster a supportive, dynamic, and inclusive culture where every team member can excel and make a direct impact. \n \n Role Overview \n \n As a Customer Service Specialist at Geobear, you will drive the initial customer experience and keep our operations running smoothly. You will serve as a calm, empathetic, and reliable point of contact for homeowners, business partners, and insurers dealing with stressful property issues - taking full ownership of their journey from initial enquiry through to resolution. \n \n This role is designed as a high-potential launchpad for a long-term career at Geobear. By mastering high-volume customer communications, qualifying sales opportunities, and developing deep product knowledge, high performers have a clear career progression pathway into a Residential Area Manager role within 3 to 5 years. \n \n Key Responsibilities \n \n 1. Lead Management & Sales Support \n • Accurately record B2B and B2C enquiries from phone calls, emails, webforms, and messaging channels into Salesforce. \n • Qualify inbound sales opportunities effectively and schedule site visit appointments for the sales team. \n • Manage prospective client communications via WhatsApp and online portals, ensuring swift response times. \n \n 1. Customer Journey & Account Ownership \n • Own customer interactions end-to-end for residential, commercial, and insurance clients, providing clear, plain-talking updates. \n • Remain calm and supportive under pressure, helping worried homeowners navigate ground subsidence issues with confidence and empathy. \n • Adapt communication style to deliver a premium, seamless experience across both residential B2C customers and professional B2B partners. \n \n 1. Operational Administration & Quality Control \n • Execute project-related administration with high attention to detail, including insurance claims processing and complaint management. \n • Identify and escalate service delivery gaps promptly to maintain high quality standards across customer touch points. \n • Approach ad-hoc administrative and operational tasks with flexibility and a positive, "can-do" mindset. \n \n Key Performance Indicators (KPIs) \n \n • Respond to client WhatsApp messages within 1 hour. \n • Book required site visits accurately and efficiently. \n • Communicate with customers via email within 24 hours of receipt. \n • Maintain an inbound call abandonment rate of under 10%. \n • Achieve a 90% call compliance rate. \n • Complete all customer call-backs on the day they are received. \n • Collaborate with the team to ensure customer portal messages receive responses within 24 hours. \n \n Qualifications & Key Requirements \n \n • Customer Focus & Resilience: Proven background in customer service or claims handling, with a calm, empathetic manner when helping clients through stressful situations. \n • Target & KPI Drive: Motivated by clear targets in a fast-paced, high-volume environment, taking personal pride in meeting SLAs without compromising care. \n • Communication Skills: Excellent verbal and written communication skills with a confident, persuasive phone manner and strong active listening. \n • Technical & System Aptitude: Tech-savvy with a fast learning curve for new systems; prior experience with Salesforce or insurance claims software is a major advantage. \n • Organisation & Detail Focus: Highly organised with high attention to detail in logging tasks, setting deadlines, and tracking follow-ups in CRM platforms. \n • Self-Motivation & Collaboration: Resourceful self-starter who works well in a hybrid environment while staying fully engaged with team goals. \n \n Don't meet every single requirement? We still want to hear from you. At Geobear, we hire for attitude, potential, and curiosity - we can teach you the rest. \n \n Career Pathway: From Customer Service to Residential Sales \n \n At Geobear, we believe the best commercial leaders grow from within. This position offers a structured progression path into a Residential Area Manager role after 3 to 5 years of consistent high performance. You will build deep technical knowledge, master consultative selling, and gain commercial insight, preparing you to eventually manage your own territory, deliver site quotes, and lead commercial pipelines. \n \n What We Offer \n \n • A competitive basic salary and a generous commission structure. \n • Healthcare cash plan. \n • Company pension. \n • Salary sacrifice car scheme. \n • £15 per month towards your gym membership. \n • 25 days annual leave plus bank holidays. \n • World-class technical and sales training to make you an expert in our solutions. \n • PPE and Geobear uniform supplied. \n • Opportunities for career progression and promotion. \n \n Applications \n \n To keep our process fair for everyone, please submit your application directly through the job advert page, as we can’t accept applications by email. \n \n Have questions, need accessibility support, or require this information in a different format? Reach out to Dom, our Head of Talent Acquisition - careers@geobear.com. \n \n We welcome applicants from all backgrounds and are happy to make adjustments so you can perform at your best. \n \n NO RECRUITMENT AGENCIES PLEASE

SALES EXECUTIVE, #SALES CONSULTANT, #SALES ASSOCIATE, #SALES REPRESENTATIVE, #SALES, #SALES AGENT, #TECHNICAL SALES, #BUSINESS DEVELOPMENT MANAGER, #ACCOUNT MANAGER, #COMMERCIALJob SummaryJob number: r2024090513Date posted : 2026-08-19Profession: SalesEmployment type: PostInternallyand_Externally.

Are you a Business Development Manager with experience selling engineered or industrial solutions into manufacturing or process industries? This is an opportunity to combine technical sales with genuine long-term career progression within a specialist water treatment business. BASIC SALARY: Up to £55,000 BENEFITS: · Annual Bonus linked to business growth · Pension · 23 Days Holiday LOCATION: This is a hybrid role, you must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you'll be responsible for driving new business growth whilst developing an established customer base across the UK. Working with Engineering Managers, procurement professionals and business owners, you'll provide technically engineered water treatment solutions into industrial and process markets. Initially, your focus will be approximately 70% account management and 30% new business development, building long-term customer relationships and identifying opportunities to grow revenue. As your knowledge of the business develops, you'll gain increasing exposure to commercial strategy, operations and business management as part of a planned succession programme. You will: · Sell technically engineered water treatment and process equipment solutions into industrial markets. · Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. · Work closely with technical colleagues and manufacturing partners to deliver the right solution for every customer. · Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: · A successful track record of generating new business whilst developing existing customer relationships. · Experience selling engineered products, capital equipment or technical solutions into industrial markets. · The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - Process Engineering, Water Treatment, Water Purification, Filtration, Pumps, Valves, Process Equipment, Industrial Automation, Process Control, Manufacturing Equipment, Industrial Machinery, Utilities, Chemical Processing, OEM, Engineering, Industrial Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18608, Wallace Hind Selection

Commercial Manager Potters Bar / South Mimms, Hertfordshire Competitive Salary Project Overview The successful candidate will join the delivery team on one of the largest planned data centre developments in Europe The scheme comprises four data centre buildings (three at approximately 72MW and one at approximately 48MW), supported by major HV electrical infrastructure, dedicated substations, backup generation, advanced low-water cooling systems, and full campus infrastructure. Role Purpose The Commercial Manager will provide commercial leadership and control across a defined package or work area of the Potters Bar Data Centre campus, ensuring robust cost management, contract administration, and commercial governance throughout the design, procurement, and construction phases of this hyperscale, mission-critical development. Key Responsibilities Manage the commercial and contractual aspects of assigned packages (e.g. civils, MEP, HV infrastructure, cooling systems, or building shell & core) from pre-construction through to final account. Prepare, negotiate, and administer contracts (JCT, NEC3/NEC4, or bespoke forms) with contractors, subcontractors, and suppliers. Produce and maintain accurate cost plans, budgets, cash flow forecasts, and cost reports for senior stakeholders and the client (Equinix/DC01UK). Lead on procurement strategy, tendering, and subcontractor/supplier selection for assigned packages. Manage valuations, applications for payment, variations, and change control processes. Identify, evaluate, and mitigate commercial risk across the programme, escalating issues as required. Support the resolution of contractual disputes, claims, and extensions of time. Ensure commercial compliance with project governance, CDM regulations, and industry best practice. Work closely with project managers, design teams, engineers, and the client's commercial team to align commercial strategy with programme and technical requirements. Monitor subcontractor performance against contractual obligations and support final account negotiation and close-out. Contribute to monthly commercial reporting, forecasting, and board-level cost reviews. Support the wider commercial team in managing the scale and complexity typical of a multi-building, phased hyperscale campus delivery.Candidate Requirements Essential: Proven experience as a Commercial Manager / Senior Quantity Surveyor on large-scale construction projects, ideally within data centres, mission-critical facilities, industrial, or major infrastructure sectors. Strong working knowledge of NEC3/NEC4. Demonstrable experience managing multi-million-pound packages, budgets, and subcontractor accounts. Sound understanding of procurement routes, cost planning, and value engineering on complex, phased builds. Experience managing commercial risk on projects with significant HV/electrical infrastructure and MEP content is highly desirable. Excellent negotiation, communication, and stakeholder management skills. Degree-qualified in Quantity Surveying, Commercial Management, or a related construction discipline. MRICS, MCIOB, or working towards chartership (desirable).Desirable: Prior experience on hyperscale or large-scale data centre developments. Experience working on projects requiring dedicated grid connections and complex substation/HV infrastructure. To apply, please submit your CV or feel free to reach out for a confidential conversation. Send an email to (url removed), give me a call on (phone number removed) or WhatsApp me on +(phone number removed)

Vacancy Summary Job Title: Quantity Surveyor Job Type: Permanent Job Ref: #1435 Location: Hertfordshire (Office and site-based across the local area) Start Date: ASAP Salary: £60k-£65k basic + competitive package (including company car or car allowance, healthcare, bonus, and additional benefits) Company & Project Overview An established, highly profitable Tier 1 Main Contractor with a robust long-term pipeline is expanding its commercial team following a series of significant project wins across Hertfordshire. As Quantity Surveyor, you will lead the commercial management of a c£20m new-build project within the Healthcare, Education, or Life Sciences sector. This role offers a clear pathway for career progression, backed by comprehensive support for further professional development and chartership. Key Duties & Responsibilities The successful candidate will oversee all day-to-day commercial functions through 2nd stage procurement and on-site delivery, including: Procurement & Subcontractor Management: Placing subcontract orders, managing accounts, and overseeing 2nd stage procurement. Commercial Control: Carrying out accurate measurements, valuations, applications for payment, and account reconciliations. Financial Reporting: Assisting in the production and management of detailed Cost Value Reconciliation (CVR) reports. Contractual Compliance: Ensuring strict adherence to all project and contractual requirements throughout the build lifecycle. Desirable Experience 5+ years of post-qualification experience as a Quantity Surveyor within main contracting. Strong working knowledge of JCT Design & Build (D&B) contracts. Proven negotiation skills and a strong background in subcontractor procurement. Relevant Previous Roles: Assistant Quantity Surveyor, Project Quantity Surveyor, Quantity Surveyor, Commercial Manager, Assistant Commercial Manager, or Project Surveyor. Qualifications & Skills Degree in Quantity Surveying or Construction Management (or NVQ Level 6 equivalent / higher). Application Process To discuss this Quantity Surveyor opportunity, or to explore other commercial roles within the region, please submit your CV to Jess Quinn. All applications will be reviewed promptly, and suitable candidates will be contacted within 48 hours. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business. TPBN1_UKTJ

Vacancy Summary Job Title: Quantity Surveyor Job Type: Permanent Job Ref: #1435 Location: Hertfordshire (Office and site-based across the local area) Start Date: ASAP Salary: £60k-£65k basic + competitive package (including company car or car allowance, healthcare, bonus, and additional benefits) Company & Project Overview An established, highly profitable Tier 1 Main Contractor with a robust long-term pipeline is expanding its commercial team following a series of significant project wins across Hertfordshire. As Quantity Surveyor, you will lead the commercial management of a c£20m new-build project within the Healthcare, Education, or Life Sciences sector. This role offers a clear pathway for career progression, backed by comprehensive support for further professional development and chartership. Key Duties & Responsibilities The successful candidate will oversee all day-to-day commercial functions through 2nd stage procurement and on-site delivery, including: Procurement & Subcontractor Management: Placing subcontract orders, managing accounts, and overseeing 2nd stage procurement. Commercial Control: Carrying out accurate measurements, valuations, applications for payment, and account reconciliations. Financial Reporting: Assisting in the production and management of detailed Cost Value Reconciliation (CVR) reports. Contractual Compliance: Ensuring strict adherence to all project and contractual requirements throughout the build lifecycle. Desirable Experience 5+ years of post-qualification experience as a Quantity Surveyor within main contracting. Strong working knowledge of JCT Design & Build (D&B) contracts. Proven negotiation skills and a strong background in subcontractor procurement. Relevant Previous Roles: Assistant Quantity Surveyor, Project Quantity Surveyor, Quantity Surveyor, Commercial Manager, Assistant Commercial Manager, or Project Surveyor. Qualifications & Skills Degree in Quantity Surveying or Construction Management (or NVQ Level 6 equivalent / higher). Application Process To discuss this Quantity Surveyor opportunity, or to explore other commercial roles within the region, please submit your CV to Jess Quinn. All applications will be reviewed promptly, and suitable candidates will be contacted within 48 hours. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business

Business Development Manager – Engineering Southern Region. Home-based with travel across South of England and Wales. Competitive salary, dependent on experience, plus uncapped commission / bonus and company car or car allowance. Sayjo Recruitment Ltd are recruiting on behalf of their specialist Engineering company, specialising in the design, manufacture and installation of high-quality metal tanks, vessels, silos, pipework, and structural steelwork. With a diverse and extensive portfolio of clients across multiple industries. They pride themselves on delivering robust, bespoke and reliable engineering solutions. This role requires someone who is driven and commercially astute Business Development Manager to take ownership of the Southern territory, to generate new business and nurture current customer relationships. You will be managing your own sales area, with autonomy and given support and training throughout. The role involves: New Business Development: Proactively identify, target, and secure new business opportunities within your designated territory. Account Management: Nurture and develop relationships with existing clients, identifying opportunities to upsell, cross-sell, and maximise account potential Stakeholder Engagement: Conduct face-to-face meetings, presentations, and site visits. You will need to build strong relationships with a wide variety of stakeholders, from hands-on site engineers and project managers to senior directors and board members. Solution Selling: Understand customer requirements and propose tailored engineering solutions across our product range (tanks, vessels, silos, pipework, and structural steelwork) Diary & Time Management: Effectively plan and manage your own diary, prioritising tasks, travel, and client meetings to maximise your time in the field. Commercial Negotiation: Secure enquiries, input into quotations, present and negotiate commercial proposals and contracts. Travel: Attend client sites, industry events, and meetings. Please note: This role requires occasional overnight stays away from home, typically 1 to 2 nights per month. We are looking for: Proven experience in a commercial sales or a business development role. Exceptional communicator who can adapt their style to suit the audience, this will include presenting and discussing technical details, to commercial value on-site with engineers and senior directors. Excellent time management skills with the ability to plan your own schedule, manage your diary, and work autonomously without micromanagement. Self-motivated, target-driven, and resilient, with a genuine passion for closing deals and building long-term relationships. A full, clean UK driving licence and willingness to travel extensively within the territory. Industry knowledge and previous experience within the engineering, manufacturing, or construction sectors is highly desirable. Our client offers Highly competitive base salary, dependent on experience. Uncapped, lucrative commission / bonus structure based on secured revenue. Fully maintained company car or car allowance. Comprehensive benefits package including contributory pension scheme, healthcare, death in service and 25 days’ annual holiday, rising to 28 days, plus bank holidays. Autonomy to manage your own national diary, supported by a highly skilled engineering and bid-support team. If you have a strong background in technical or engineering based sales and are ready to take ownership of your own sales area, we would be keen to hear from you. Send your full CV to Louise at Sayjo Recruitment Ltd today

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Senior Technical account manager — QualysOverview:The Senior TAM role at Qualys is a senior, highly technical solution architect responsible for engaging with large and strategic ent

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