Account Manager (Managed Services - London, Milton Keynes, Berkshire, Oxfordshire)
hace 3 días
Maidenhead
Account Manager | Microsoft, Managed Services, Cloud & Cyber Security A successful UK-based Managed Service Provider is looking for an ambitious and relationship-driven Account Manager to join their expanding team. Supporting SMEs across London, the Thames Valley and Milton Keynes, this role is ideal for someone who thrives in a fast-paced MSP environment and enjoys building long-term, value-led client partnerships. The business provides Microsoft solutions, Managed IT support, Cloud Solutions and Cyber Security services, helping organisations maximise performance, resilience and growth. What You’ll Be Doing • Manage and grow a portfolio of SME clients, acting as the primary point of contact, • Build strong, long-term relationships with key stakeholders across your accounts, • Drive account retention, client satisfaction and revenue growth, • Identify upsell and cross-sell opportunities across managed IT, cloud and cyber services, • Run regular account reviews, QBRs and strategic roadmap discussions, • Translate client needs into tailored technology solutions, • Collaborate with technical, service delivery and cyber teams to ensure excellent service, • Maintain accurate pipeline and account data within CRM systems What We’re Looking For • Proven experience as an Account Manager within an MSP environment, • Strong relationship-building skills with the ability to influence at multiple levels, • Commercial awareness with a track record in B2B sales and account growth, • Experience meeting or exceeding revenue and retention targets, • Confident working in a fast-paced, evolving technology landscape Experience selling a mix of services, including: • Managed IT support & service desk, • Microsoft 365, • Azure and cloud solutions, • Cyber Security (endpoint, backup & disaster recovery, SIEM), • Ability to demonstrate tangible sales success (e.g. revenue growth, account expansion, client maturity improvements) Why This Role? • Competitive salary + strong earning potential, • Hybrid working model across London, Thames Valley & Milton Keynes, • Ongoing training, development and career progression opportunities, • Work within a collaborative and high-performing team environment, • Exposure to a broad portfolio of IT, cloud and cyber security solutions Benefits & Perks • Health & wellbeing support including virtual GP and EAP, • Life assurance and income protection, • Enhanced annual leave options and volunteering days, • Cycle to work scheme and technology vouchers, • Discounts, rewards platform and lifestyle perks, • Pension scheme and optional flexible benefits, • Regular social events, incentives and team activities Location: London, Thames Valley & Milton Keynes (Hybrid, very flexible) Compensation: £45- 55k DOE + double OTE