Offres technical account manager à WolverhamptonCréer des alertes d'emploi

We’re a fast-growing HR Tech company on a clear mission: to revolutionize recruitment on a global scale. Instead of relying on CVs, we help companies predict performance and fulfilment by analyzing people’s personality, motivations, and ability to learn. Today, we’re 110+ team members, supporting 3,500+ clients in over 40 countries, helping them hire and develop their teams in a more inclusive and effective way. Our culture? Ambition, impact, and freedom. Want to help shape the future of work? We’d love to meet you. What you’ll do AssessFirst’s client base is growing, so we’re looking for a new Customer Success Manager to manage a portfolio of clients across the International market. In this role, you will ensure an exceptional experience for our clients and partners. Your focus will be twofold: supporting successful implementation and effective use of the platform, and managing the timely resolution of technical support issues. 1. Customer Onboarding, Adoption & Success Management Lead seamless onboarding and drive early activation, while continuously managing customer health, engagement, and adoption to ensure long-term success and retention. 1. Value Realisation, Renewals & Growth Translate product usage into measurable business outcomes, reinforce value through strategic guidance and success reviews, and contribute to renewals and revenue growth via retention and expansion. 1. Technical Support & Cross-functional Collaboration Provide responsive technical support and issue resolution, conduct investigations and improve documentation, while collaborating across teams and advocating for customer needs internally. How you’ll do it You will own the full customer lifecycle - from onboarding to renewal (with support from your Account Manager) whilst acting as a trusted advisor and first point of contact for both functional and technical needs. Your role will be focused on ensuring clients are supported from initial training and onboarding, to project roll-out, and achieving their KPIs. You will also provide high-quality customer support, providing fast and helpful resolutions to issues and escalating to the internal teams where necessary. You’ll be part of the UK/US Team, made up of 10 people. You’ll also work closely with the Support, Tech, and Science teams. Fluent English. A Psychology lover - you’ll truly care about your clients’ focus and be passionate about sharing how AssessFirst can help 18 months+ in a Client Success role within SaaS Commercial mindset with a focus on renewals and upsells Empathy, problem-solving mindset, and customer-first approach ️ Ability to explain technical concepts to non-technical audiences Strong stakeholder management and communication Salary range: £50k annual salary + £15k OTE Autonomy & flexibility: manage your time freely based on priorities and ongoing projects. Full remote: work from anywhere in the UK! Medical insurance: covered by Deel. Team life: strong culture and 3 company offsites per year to connect and have fun. Coworking: access to shared spaces up to 6 times a month. 25 days annual leave per year 7% employer pension contribution You feel this role speaks to you and want to learn more You complete our online assessments when applying (you’ll receive a link by email) Up to 3 interviews: with Lauren (your Manager), a roleplay with Lauren and Becca (Global Head of Sales),and finally with David, our founder, and Quention (CSO)! Welcome - you’re now part of the team!

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Cardiff, London or Remote UK | Salary £93,000 - £120,000 + Incentive Awards tied to your performance + | ✨ This role sits as part of a multidisciplinary squad, collaborating with other Machine Learning Scientists, Data Scientists, Backend Engineers, Operations specialists, Product managers, and Risk managers. You'll play a key role by leveraging your deep experience of developing and deploying advanced Machine Learning models as to: • Automatically and accurately detect suspicious user behaviours while minimising impact to genuine customers and operational costs., • Adapt quickly and appropriately to changing fraud and financial crime trends, ensuring our detection systems remain performant through time., • Design machine learning solutions that scale globally. The technical approaches you take to solve these problems will be very much in your hands and we’ll strongly encourage and support experimentation and innovation. We’ll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs. What we’re doing here at Monzo excites you! • You have a track record of deploying advanced Machine Learning models tackling real business problems with demonstrable impact, preferably in a fast moving tech company., • You're impact driven and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production., • You have a passion for sharing knowledge and raising the technical bar across the team., • You have a self-starter mindset; you proactively identify the most impactful issues and opportunities and collaboratively tackle them without being told to do so., • Using advanced ML techniques to ensure Monzo’s customers money stays safe, even if their card, phone or account is compromised, sounds exciting to you., • You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn _ which is used in many of our backend microservices., • You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production and delivering business impact., • You thrive working on ambiguous problems and have a track record of helping your team and stakeholders resolve that ambiguity., • You have strong communication skills and are able to explain complex technical concepts to non-technical stakeholders, • You want to be involved in building a product that you and the people you know use every day, with a product mindset that prioritises customer outcomes and data-informed decisions., • You're excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain., • You’re adaptable, curious and enjoy learning new technologies and ideas., • Experience in supporting your team in shaping the ML strategy of your area, • Experience working with financial crime, operations and in regulated institutions, • Commercial experience writing critical production code and working with microservices, • Experience in evaluating ML models in live environments such as through A/B tests ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call, • 45 minute call with hiring manager, • 60 minute ML Modelling interview, • 60 minute Product & ML interview, • 60 minute behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ #LI-REMOTE #LI-SR1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Position: Customer Service Specialist Location: Hybrid (2 days per week in Wolverhampton) About Geobear At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor working across various market sectors including residential, commercial, and critical infrastructure. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers genuine opportunities for development, professional growth, and a remarkable career. Driven by our core SPIRE values (Safety, Partnership, Integrity, Respect, Excellence), we solve complex structural problems beneath the surface, saving asset owners time, disruption, and carbon. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more reliable alternative to traditional methods. • Sustainability: Our eco-friendly solutions significantly reduce carbon footprints compared to traditional concrete underpinning, directly addressing ground stabilisation issues worsened by climate change., • Efficiency: We deliver projects swiftly with minimal disruption, ideal for homeowners, businesses, and infrastructure operators needing rapid turnaround times., • Innovation: Continuous innovation ensures state-of-the-art, highly effective, and sustainable engineering solutions., • Culture: We foster a supportive, dynamic, and inclusive culture where every team member can excel and make a direct impact. Role Overview As a Customer Service Specialist at Geobear, you will drive the initial customer experience and keep our operations running smoothly. You will serve as a calm, empathetic, and reliable point of contact for homeowners, business partners, and insurers dealing with stressful property issues - taking full ownership of their journey from initial enquiry through to resolution. This role is designed as a high-potential launchpad for a long-term career at Geobear. By mastering high-volume customer communications, qualifying sales opportunities, and developing deep product knowledge, high performers have a clear career progression pathway into a Residential Area Manager role within 3 to 5 years. Key Responsibilities 1. Lead Management & Sales Support • Accurately record B2B and B2C enquiries from phone calls, emails, webforms, and messaging channels into Salesforce., • Qualify inbound sales opportunities effectively and schedule site visit appointments for the sales team., • Manage prospective client communications via WhatsApp and online portals, ensuring swift response times. 1. Customer Journey & Account Ownership • Own customer interactions end-to-end for residential, commercial, and insurance clients, providing clear, plain-talking updates., • Remain calm and supportive under pressure, helping worried homeowners navigate ground subsidence issues with confidence and empathy., • Adapt communication style to deliver a premium, seamless experience across both residential B2C customers and professional B2B partners. 1. Operational Administration & Quality Control • Execute project-related administration with high attention to detail, including insurance claims processing and complaint management., • Identify and escalate service delivery gaps promptly to maintain high quality standards across customer touch points., • Approach ad-hoc administrative and operational tasks with flexibility and a positive, "can-do" mindset. Key Performance Indicators (KPIs) • Respond to client WhatsApp messages within 1 hour., • Book required site visits accurately and efficiently., • Communicate with customers via email within 24 hours of receipt., • Maintain an inbound call abandonment rate of under 10%., • Achieve a 90% call compliance rate., • Complete all customer call-backs on the day they are received., • Collaborate with the team to ensure customer portal messages receive responses within 24 hours. Qualifications & Key Requirements • Customer Focus & Resilience: Proven background in customer service or claims handling, with a calm, empathetic manner when helping clients through stressful situations., • Target & KPI Drive: Motivated by clear targets in a fast-paced, high-volume environment, taking personal pride in meeting SLAs without compromising care., • Communication Skills: Excellent verbal and written communication skills with a confident, persuasive phone manner and strong active listening., • Technical & System Aptitude: Tech-savvy with a fast learning curve for new systems; prior experience with Salesforce or insurance claims software is a major advantage., • Organisation & Detail Focus: Highly organised with high attention to detail in logging tasks, setting deadlines, and tracking follow-ups in CRM platforms., • Self-Motivation & Collaboration: Resourceful self-starter who works well in a hybrid environment while staying fully engaged with team goals. Don't meet every single requirement? We still want to hear from you. At Geobear, we hire for attitude, potential, and curiosity - we can teach you the rest. Career Pathway: From Customer Service to Residential Sales At Geobear, we believe the best commercial leaders grow from within. This position offers a structured progression path into a Residential Area Manager role after 3 to 5 years of consistent high performance. You will build deep technical knowledge, master consultative selling, and gain commercial insight, preparing you to eventually manage your own territory, deliver site quotes, and lead commercial pipelines. What We Offer • A competitive basic salary and a generous commission structure., • Healthcare cash plan., • Company pension., • Salary sacrifice car scheme., • £15 per month towards your gym membership., • 25 days annual leave plus bank holidays., • World-class technical and sales training to make you an expert in our solutions., • PPE and Geobear uniform supplied., • Opportunities for career progression and promotion. Applications To keep our process fair for everyone, please submit your application directly through the job advert page, as we can’t accept applications by email. Have questions, need accessibility support, or require this information in a different format? Reach out to Dom, our Head of Talent Acquisition - careers@geobear.com. We welcome applicants from all backgrounds and are happy to make adjustments so you can perform at your best. NO RECRUITMENT AGENCIES PLEASE

Want to create industry-leading change and grow your career?We're looking for a dynamic and driven Business Development Manager to join our Tools, Electrical and Industrial Automation team. This is a varied role with plenty of room to make it your own!As well as delivering an exceptional standard of service to customers, you'll be responsible for driving new business growth.We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.Key ResponsibilitiesAs Category Business Development Manager – Tools, Electrical and Industrial Automation team, you will be responsible for owning and driving sales within the category.Drive category sell-outYou will be working with internal stakeholders: Rubix insite managers, branches, National Key account teams as well as external core suppliersSupport quotes, tenders and special projectsIdentify opportunities for cross-sell, OEM conversion and value creationSupport Sales Organisation in discussions with customers (part of your remit would be to customer facing 2 or 3 days a week: going to customer sites, Rubix locations or representing the category on supplier open days)Develop their own sales plan and pipelineSupport of ideation and implementation of sales initiatives (e.g., campaigns, training, sales enablers, etc)Keeping up to date with category knowledge, products and applicationKey Stakeholders:Commercial Director and broader Category Management teamKey Account TeamNational Sales teams, Insite and Regional NetworkSuppliersCustomersGroup Commercial DirectorPricingDigital and MarketingSupply ChainLogisticsKey Skills / Qualifications:EssentialExcellent technical knowledge of the Tools, Electrical and Industrial Automation category, products and applicationUnderstanding of the industry, markets, trends & developmentsUnderstanding of different suppliers in the categories and main characteristics / differencesAbility to liaise with different stakeholders in the organisationAbility to liaise with customers' stakeholders at various levelsDesirableAbility to set and implement product strategyExperience with B2B industrial salesData management and analysisThe CompanyRubix UK has a commitment to doing things differently for our colleagues and customers.Today, Rubix Group is the clear market leader with a presence in 23 markets and sales of €3.15bn in 2023. Our customers include some of the biggest names in manufacturing, the SMEs that form the backbone of industry and everything in-between.More than a mover of boxes, we use our specialist knowledge and technical expertise to deliver products and services that keep production lines moving.Right now, across Europe there are 9,000 of us and counting. We've disrupted and we have grown, but we're not finished yet.TPBN1_UKTJ

Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving. Review (initially and annually thereafter), understand, and adhere to

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. Be a technical resource for "best practice" and other customer q

Key Account Manager - South East UK.Can you sell reliability, not just product?.If you're a technical sales professional who's tired of order-taking and wants to actually.Our client is a global leader in mechanical seals and rotating equipment reliability solutions, trusted by industrial giants to k

As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor.

Technical Account Manager (TAM. Senior Technical Account Manager working from the UK. In this role, you are responsible for handling the technical aspects of customer relationships, providing onboarding support, ongoing threat intelligence support, educating customers about the Flare platform, ensur

We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed. We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world. As the founding Enterprise Customer Success Manager for EMEA at Tavily, you'll be our first CS hire in the region and play a pivotal role in establishing Tavily's customer success function across Europe. You'll serve as the trusted advisor and bridge between Tavily and our enterprise customers, guiding them through their entire journey — from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion. You are both a relationship builder and a product expert, ensuring our customers unlock the full power of Tavily's AI-powered search platform. As the first CSM on the ground in EMEA, you'll have the unique opportunity to shape how we serve customers in the region: building the playbook, establishing local best practices, and laying the foundation for the team that will grow around you. You'll partner closely with our global CS, Sales, and Product teams while bringing a regional lens to everything we do. In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/agentic roadmap. You'll work closely with architects and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term strategy. By helping customers design scalable AI adoption plans and navigate the rapidly evolving landscape, you'll position Tavily not only as a product provider, but as a critical driver of their competitive advantage. At the same time, you'll act as the customer's advocate internally, shaping product direction and influencing innovation to ensure Tavily continues to deliver maximum value. You’re welcome to work remotely from the United Kingdom. Your responsibilities will include: • Serve as a trusted partner, guiding customers through onboarding, implementation, and long-term adoption of Tavily’s AI search platform, • Lead onboarding engagements by ensuring smooth integration, connectivity setup, and value realization across customer projects, • Develop and deliver scalable onboarding materials: tutorials, “cookbooks,” best-practice guides, reference implementations, • Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities, • Work cross-functionally with Sales, GTM Engineering, and Product to ensure seamless customer journeys, • Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements, • Shape the future of the post-sale experience at Tavily We expect you to have: • 5+ years in technical, customer-facing roles such as Customer Success, Customer Success Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B SaaS, • Proven experience working with technical users of developer tools or modern AI/LLM-based platforms. Comfort navigating complex technical conversations with both developers and business stakeholders is required, • Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences, • Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking, • Deep empathy for customer outcomes, and a passion for helping users extract maximum value from our technology, • Self-driven and able to thrive in fast-moving, ambiguous environments while managing multiple priorities with high autonomy It will be an added bonus if you have: • Familiarity with AI/LLM orchestration (e.g. LangChain or similar)

Key Account Manager Walsall Salary: Up to £35,000 + Bonus Permanent | Full-time | Office-based We’re recruiting for a Key Account Manager to join an established business near Walsall. This is a great opportunity for someone who enjoys building relationships with customers, working towards commercial targets and spotting opportunities to grow accounts. This isn't purely an order-processing role. You'll take ownership of customer enquiries from initial conversation through to quotation and order, while proactively following up opportunities, developing existing accounts and reaching out to prospective customers. You'll be working with a technical product range, so you don't need to know the products from day one, but you'll need to be naturally inquisitive, comfortable asking questions and keen to understand what you're selling. What you'll be doing Managing customer enquiries, preparing quotations and proactively following them up to convert opportunities into orders Building strong relationships with existing customers, identifying opportunities to increase spend through upselling and cross-selling Proactively contacting customers and prospects to generate new sales opportunities Understanding customer requirements and recommending the most suitable products and solutions Working closely with external sales and operational teams on customer accounts, stock availability and sales opportunities Maintaining accurate CRM records, managing your sales pipeline and contributing towards sales forecasts and commercial targetsWhat we're looking for Previous experience within internal sales, account management, sales support or a commercially focused customer service role Confident communicating with customers and building strong relationships Commercially aware and comfortable working towards sales targets Organised and proactive, with the ability to manage multiple customer requirements Strong attention to detail and a customer-focused approach Experience with technical products would be advantageous, or you'll be technically minded and keen to learnApply now and take the next step in your sales career

Field Sales Executive | Territory Sales Manager | Area Sales Manager Location: West Midlands - Stourbridge, Wolverhampton, Kidderminster, Telford, Birmingham, Coventry & Rugby Salary: OTE £50,000+ (Uncapped Commission) + Company Vehicle + 28 Days Holiday + Mobile Phone + Laptop + Fully Remote Field-Based Role + Excellent Career Development Are you a successful sales professional looking for your next career move? Whether you're an experienced Field Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager or a high-performing Internal Sales Executive ready to step into a field-based role, this could be the opportunity you've been looking for. We welcome applications from successful sales professionals from any industry. While experience within a technical, engineering, industrial or automotive environment would be advantageous, it is not essential. If you have a proven track record of winning business, building customer relationships and achieving sales targets, full product training will be provided. This is an outstanding opportunity to join a market-leading technical support business that genuinely invests in its people, provides structured training and offers clear opportunities to develop your career into senior sales and management positions. The Opportunity We're recruiting on behalf of a highly respected automotive aftermarket business that supplies specialist vehicle parts and technical solutions to independent garages and trade customers. You'll inherit an established and profitable territory across the West Midlands while also identifying new business opportunities to further grow your area. This role combines account management with business development, giving you the freedom to manage your own diary while building long-term customer relationships. The Role Managing and developing an established customer base across the West Midlands. Growing sales by identifying and winning new business opportunities. Building long-term relationships with independent garages, workshops, motor factors and trade customers. Promoting a comprehensive range of specialist automotive aftermarket products and technical solutions. Planning and managing your own territory to maximise sales opportunities. Delivering outstanding customer service while identifying opportunities to increase revenue and profitability. Working remotely with the autonomy to organise your own schedule.We are keen to hear from successful sales professionals from any sector. Experience selling into technical, engineering, manufacturing, industrial, construction, electrical, mechanical, engineering supplies, tools, plant, automotive or similar markets would be beneficial, but full product and industry training will be provided. If you've consistently achieved sales success and are looking to join a supportive company where you can build a long-term career, we want to hear from you. Apply Today To apply, please send your up-to-date CV to Robert Cox, Senior Recruitment Consultant, Glen Callum Associates Ltd, or call (phone number removed) for a confidential discussion. Job Reference: 4365RCC Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

2D/3D Draughtsperson – Structural Steel The Role: Working within a small fabrications office team, specialising in the design, manufacture and installation of structural steelwork to the wastewater, energy, and transport sectors. Assisting the office team by producing general arrangement and detailed fabrication drawings. Undertaking site surveys and producing provisional drawings and BOMS to enable the estimating team, providing accurate quotations to clients in a timely manner. Key Responsibilities: Drawing Work with 3D Software packages (Advance Steel) and 2D software packages (AutoCAD) Liaise with the customer on all technical queries to ensure drawings are provided to the correct specification and within agreed timescales. Attend project meetings with designers and customers, in person or online. Send technical queries to customers. Produce accurate GA drawings for client approval. Produce detailed fabrication drawings for the operational team, including all necessary BSEN 1090 welding detail/symbols and material specifications. Undertake site surveys above and below ground level. Produce drawings utilizing modular principles where practical. Support the office team by producing design drawings and BOMS as required. Liaise with Barhale design team or external engineering teams. Produce works packs for each project to the operational team. Ensure drawings comply with the relevant specification “Thames Water specifications” or similar.Site Visits Attend site, as required and complete site surveys and discuss customer requirements. Take measurements using laser measurement equipment, laser levels etc.Project Management Attend design/client meetings to support with the development of product designs and concepts. Support the Drawing Office Manager and Office Team Members in controlling projects from inception to completion including quality handover paperwork.Procurement Produce BOMS. Request quotations from our approved supply chain partners. Select supplier and place purchase orders in the costing system and save correspondence.Customer Service Ensure the level of service provided to BCS customers is of the highest standard and good lines of communication are maintained. Complaints process to be followed for all customer complaints.System and Process All documents to be saved in the projects folder structure. Issue Declaration of Performance and UCKA Certificate for all your projects. Assist with the annual stock check.HSEQ Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance. Report accidents and Positive Interventions using the correct methods. Ensure the correct PPE is used in the depots at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc. Identify/Submit positive interventions where needed. Work in conjunction with HSEQ policies and procedures.Key measures & targets: Response time to customer drawing enquiries. Customer satisfaction and feedback. Accuracy and completeness of drawing information provided.Key relationships: Head of Fabrications Drawing Office Manager Fabrications Team Suppliers Design Engineers Office TeamPerson Specification: The successful candidate is likely to meet all of the following criteria: Essential Structural steelwork knowledge Working within the medium/heavy engineering industries. Ability to produce 2D AUTOCAD and drawings, working to the required BSEN standards. Experience of working with 3D software packages Advance steel or similar (or a desire to learn this element). Great communicator and able to work on multiple projects simultaneously. Great written communicator. Attention to detail.Desirable Water industry / construction site experience. Confine space trained.About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards

Job Title: Production Manager Job type: Permanent Hours: Monday – Friday (08:00am – 16:30pm) Salary: £60,000 p.a. Next Generation have been appointed to recruit for a Production Manager to work for a well-established manufacturing business who specialise in the manufacture of precision machined components. As the Production Manager you will be working alongside the Senior Leadership Team being responsible for ensuring smooth day to day operations, offering strategic direction whilst ensuring the wider team achieve manufacturing excellence. Duties of the Production Manager: • Responsible for the day-to-day production and delivery processes across multiple production facilities, ensuring key business deliverables are met and exceeded, including OTD, OEE, sales, inventory controls & budget adherence., • Convert job routings produced by Engineering to Excel-based Production Plans, taking into consideration the risk associated with each job and downstream processes., • Introduce visual management tools for production plans across units monitoring adherence., • Direct cost reduction and process improvements to ensure efficiency of operations and cost effectiveness i.e. monitoring gained hours., • Effectively manage transport and subcon services to ensure alignment with production schedules., • Update the capacity tracker according to the orderbook, liaising with Business Development, Engineering and Account Management to ensure that they have the latest visibility., • Lead, manage and motivate a large production team, implementing daily production meetings to ensure personnel are clear on activities and issues are flagged whilst carrying out performance related meetings where required., • Liaise with Supervisors/ Team Leaders to prioritise workloads., • Proactively manage the Production Expeditor for the effective movement of product and available resources to ensure OTIF targets are met and liaising with Account Managers to ensure customers have timely and accurate updates., • Work with the Business Systems Manager to review the production plan and ensure that it is deliverable advising where productivity improvements can be made i.e.. gained hours, batch sizing, • Work with Maintenance to ensure that equipment is fully operational and maintenance activities are suitably planned. Improving cleanliness of machines and facilities; auditing to ensure that all staff are compliant with the TPM requirements, • Drive adoption of the standardised tooling area; ensuring correct use and maintenance., • Complete contract review paperwork for jobs to be launched to shopfloor checking Production Release information from engineering., • Support, monitor and report on production performance and efficiencies, highlighting any variances to the Operations Director, including daily coms with production expeditor on progress., • Support with control measures to ensure finished product quality is as it should be to improve RFT. OTIF and OEE., • Work closely with Quality to resolve issues quickly and ensure no release of non-conforming product supporting quality clinics to help conduct thorough quality investigations., • Deliver and drive effective internal communication to the team, acting as a first responder for problems by providing technical advice where appropriate or escalating if required., • Demonstrate a commitment to health and safety compliance prioritizing the welfare of all personnel and others who may be affected by their activities for which they are responsible., • Ensuring compliance with AS9100 requirements, including accuracy of job card reporting The successful candidate for the Production Managers position will have the following experience: • 3 – 5 years experience working as a Production Manager within a precision engineering environment (Essential), • Sound knowledge of CNC and Metal Fabrication processes (Essential), • Previous experience working with turned parts or a machining environment (Essential), • Knowledge of working to AS9100 quality standards (Desirable) Due to the high number of applications, we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy. Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move

Position: Business Development Manager - Bespoke Packaging Location: Walsall Salary: £35,000 - £55,000 + industry-leading commission & car allowance Working Arrangement: Field based / UK-wide travel Employment Type: Permanent The Business Development Manager - Bespoke Packaging is required in Wednesbury, West Midlands for our client, a well-established and highly experienced manufacturer specialising in premium corrugated packaging solutions. This is a newly created position and represents an excellent opportunity for a commercially driven, mid-career sales professional who is genuinely motivated by winning new business. The successful candidate will be a true hunter, responsible for identifying and developing new customer opportunities rather than managing an established account portfolio Their products are highly bespoke, premium packaging solutions designed to form part of a customer's marketing and brand proposition. Rather than producing high-volume, generic boxes, the business works with growing and established brands to create distinctive packaging that helps products stand out at retail. Business Development Manager - Bespoke Packaging Job Overview Identify, target and secure new business opportunities across the UK. Develop a strong pipeline of prospective customers Take a proactive, hunter-led approach to business development, generating opportunities through prospecting, networking, referrals, market research and direct engagement. Build relationships with brand owners, marketing teams, procurement professionals and other key decision makers. Promote premium packaging solutions tailored specifically to each customer's requirements. Understand customer branding and marketing objectives and identify opportunities where bespoke packaging can add value and differentiate their products. Arrange and attend customer meetings and site visits throughout the UK. Work closely with internal design, production and commercial teams to develop suitable packaging solutions and progress opportunities from initial enquiry through to sale. Prepare and negotiate commercial proposals, ensuring solutions are aligned with customer requirements and commercially viable. Attend relevant trade shows, networking events and industry activities to generate new leads and increase market presence. Maintain accurate records of prospects, opportunities and sales activity through the company's internal systems. Take ownership of the full new-business sales process, from initial prospecting through to securing the order and establishing the relationship. Develop a long-term strategy for growing sales and expanding the company's customer base. Business Development Manager - Bespoke Packaging Job Requirements Proven experience in business development, new business sales or B2B sales, ideally within packaging, print, manufacturing or a related industry. A genuine hunter mentality, with a demonstrable track record of generating and winning new business. Experience selling a premium, bespoke or technically specified product/service would be highly advantageous. Packaging experience is preferred, but candidates from related areas such as flexible packaging, labels, print or other specialist packaging sectors will also be considered. Commercially confident with the ability to sell value rather than simply compete on price. Strong communication, negotiation and presentation skills. Comfortable engaging with senior decision makers and developing relationships from cold opportunities. Self-motivated and capable of working independently in a field-based role. Willingness to travel extensively throughout the UK. Strong organisational skills and the ability to manage a pipeline of multiple new-business opportunities. Candidates should be motivated by achieving ambitious sales targets and earning significant commission. Business Development Manager - Bespoke Packaging Salary & Benefits Salary: £35,000 - £55,000 dependent on experience. Commission: Industry-leading, open-ended commission structure designed to strongly reward new business performance. Car allowance: Approximately £8,000. Holiday entitlement: To be confirmed. Pension: To be confirmed. Working hours: Monday to Friday, to be confirmed. Working arrangement: Predominantly field based with UK-wide travel. Progression: Excellent opportunity to progress into a more senior commercial position as the business and sales function grows.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

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Regional Marketing & Commercial Community Manager.

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