Technical account manager jobs in LondonCreate job alerts

*Role can be based in London, Amsterdam, Paris or Oslo* Do you thrive where leadership meets growth ambition, and world-class technology? AWS is hiring a Senior Sales Manager to lead and inspire high-performing teams across EMEA, win transformative deals, and redefine how the Energy & Utilities industry innovates with cloud and Agentic AI. Bring your passion for building businesses, your operational excellence, and your deep industry insight and help our customers accelerate their digital transformations at scale. As Senior Sales Manager, you will lead and develop a team of experienced account managers within AWS Energy and Utilities Industry Business Unit (E&U). You will own the go-to-market strategy and execution for (strategic) accounts, drive revenue growth, and set the vision for how AWS partners with energy leaders to reshape the industry. You will report to the EMEA Sales Director and collaborate closely with global stakeholders to deliver on bold growth ambitions. This role will be based in London with travel required to key customer sites and to the U.S. Key job responsibilities • Coach, mentor, and scale a team of senior sales professionals. Foster a culture anchored on customer obsession, accountability, and continuous improvement., • Partner with cross-functional teams (Business Development, Solutions Architecture, Partner Sales, Marketing, Customer Success) to solve customers’ most complex business and technical challenges., • Identify transformational opportunities, de-risk execution, and replicate success through scalable plays and mechanisms., • Use data and metrics to manage pipeline health, forecasting accuracy, and sales productivity., • Build trusted C-level relationships, represent AWS at industry events, and evangelize our innovation across the Energy industry., • Experience hiring and developing sales management teams, • Experience in enterprise commercial sales, • Experience with, and detailed knowledge of the support market and insights related to cloud computing and IT, • Experience delivering results, setting strategy, and running a large volume and high profile business, • Experience leading and transforming highly effective organizations, • Experience with pipeline management skills to include utilization of Salesforce or other CRM tools, • Bachelor's degree or equivalent in English, communications, technical writing, or a related field, or comparable job experience, • Experience in business development including complex agreements with integrators and ISVs, • Experience in large complex deal negotiations with a successful track record, • Experience delivering results for large, cross-functional initiatives/projects, • Experience working with global and cross-functional teams across business development, marketing, operations, product development and legal Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS is seeking a world class sales professional to manage and grow our global business relationship with one of the largest entertainment and technology companies in the world. This Global Account Manager role will have a primary focus on the customer’s Sports lines of business, responsible for business development and account growth for this global account segment. The ideal candidate brings deep sports industry expertise, a builder mindset, and the ability to engage C-suite stakeholders with credible, outcome-driven conversations — while thriving in a highly collaborative, cross-functional environment. The pursuit and management of net new customer relationships and incremental line-of-business opportunities will be critical to the success of this role. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources to scale. You will define a CXO relationship strategy across the account and engage AWS senior leadership executive sponsorship and alignment, advancing a strategic business partnership and maintaining a trusted advisor relationship at all levels of the customer organization. Key job responsibilities The Global Account Manager (GAM) is responsible for teaming with the customer’s Line-of-Business (LOB) and IT Organizations to build strategic relationships across the account. The GAM is responsible for selling at the most strategic levels within the account and implementing a broad strategy for earning customer trust and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed. Business Skills: • Strategic account planning and executive relationship building across global markets, • Ability to articulate business value and ROI for cloud solutions in a sports context, • Strong collaboration skills across cross-functional and cross-regional teams, • Experience with partner ecosystem development and co-selling, • Excellent presentation and communication skills for both technical and business audiences Cloud Knowledge: • Understanding of core cloud services relevant to sports workloads (compute, storage, databases, analytics, ML/AI, security), • Familiarity with cloud partner ecosystems and Professional Services capabilities, • Ability to connect customer business challenges to cloud-based solutions Opportunity Development & Execution: • Drive sports opportunities with a focus on measurable business outcomes, • Collaborate with account teams and industry specialists to evangelize cloud services, partner solutions, and Professional Services tailored to sports use cases, • Participate in executive engagements with C-suite stakeholders, • Facilitate access to specialized cloud resources, solutions architects, and partner capabilities across global teams, • Bachelor's degree, • Experience selling cloud solutions at a software company or equivalent, • Experience with AWS and technology as a service (IaaS, SaaS, PaaS), • Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent, • 7+ years of technology related sales, business development or equivalent experience, • Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent, • Experience in cross functional selling (architect, sales engineer, professional services, partner, and ISV), • 10+ years of technology related sales, business development or equivalent experience, • 7+ years experience with identifying, developing, negotiating, and closing large-scale technology projects with enterprise accounts Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

At Amazon we believe that every day is still day one as we strive to be Earth's most customer centric company. AWS for Financial Services (FS) is a pioneer at the intersection of financial services and technology, enabling our FS customers to optimize operations and push the boundaries of innovation with the broadest set of services and partner solutions – all while maintaining security, compliance, and resilience at scale. As we rapidly grow our business AWS is seeking a world-class professional for a Global Account Manager role to work with a FS customer head-quartered in London. This role will help the customer use cloud and AI technologies to accelerate their hyper growth by modernizing and building new innovative businesses on AWS. We are looking for a senior professional with a background in leading highly effective teams and experience in the relevant ecosystem of banking, finance etc. You will be actively contributing to the strategy and operations of the customer. We see you being a hands-on and Change Leader who can drive new business and operational excellence. will collaborate across multiple functions as the owner of the AWS relationship with the global customer, orchestrating Sales, Technical Account Management, Business Development, Solution Architecture, Customer Solutions Management, Partner Sales and Marketing. You should be a self-starter with entrepreneurial spirit who is motivated by supporting organizations to rapidly develop the capability to drive digital transformation, optimize their use of AWS. You thrive in a fast-paced environment, love to execute against ambitious goals and have a passion for technology Key job responsibilities Responsible for engagement with one of the worlds largest financial companies from CEO to working level. Deliver operational excellence to ensure sustained customer value realization from current AWS business. Develop long term account plan to deliver incremental sales revenue targets. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • Experience in technology-related sales, business development, or sales engineering/consulting, • Experience with financial services, payments or e-commerce, • Bachelor's degree, or a PhD and/or experience conducting research and business on a global scale, • Experience in cloud or account management, with a proven track record of managing high-performing teams and projects, • Ability to think and act independently within a fast-paced multi-task driven environment Knowledge and understanding of existing and developing technologies as it relates to cloud computing; understand and identify opportunities for customers. Track record of managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you passionate about helping innovative startups build and scale on AWS? We're looking for a driven Account Manager to join our UKI Startup ISV segment, focused on identifying and nurturing the next generation of unicorns. We’re looking for a startup Account Manager to engage with Ireland Software growth and scale startups. As a Startup Account Manager, you will help drive the growth of your customers, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies. Key job responsibilities In this role, you will be responsible for driving and growing revenue, establish AWS as the key cloud technology provider across the companies you manage, promoting the entire AWS products and services portfolio to customers while providing a great customer experience. You are passionate about software startups, a self-starter who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture. You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless, helping your customers to leverage state-of-the-art technologies on AWS to innovate and become the next disrupters. Do you look around corners for ways to engage and service customers? Are you passionate about startups? Your responsibilities will include • Ensure customer satisfaction, • Drive revenue and market share in a defined territory or industry vertical., • Hit revenue and goal targets, • Develop and execute a comprehensive account/territory plan to manage and grow numerous accounts concurrently, • Create & articulate compelling value propositions around AWS services, • Accelerate customer adoption, • Maintain a robust sales pipeline, • Work with partners to extend reach & drive adoption, • Compete and win strategic accounts from competitors About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • Experience and track record of exceeding sales goals, • Experience selling cloud solutions at a software company or equivalent, • 7+ years of IT/Tech/Cloud sales experience in closing new and existing business and carrying quota, • Knowledge of core cloud computing concepts including compute, database and higher order capabilities like microservices, analytics, serverless and AIML, • Knowledge of UK Startup landscape and passion for helping startups grow, • MS degree, or MBA, • A technical or educational background in engineering, computer science, • History of working for, or selling to tech startups Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon Web Services (AWS) is seeking an experienced sales professional to manage and grow our global business relationship with one of the world’s largest entertainment companies. This Global Account Manager role focuses on the customer’s EMEA lines of business, driving revenue growth, building C-level relationships, and developing comprehensive account strategies that align AWS cloud solutions with the customer's business transformation goals. The ideal candidate brings deep media and entertainment industry knowledge, proven enterprise sales expertise, and the ability to engage key stakeholders in business outcome-driven conversations. You will pursue net new line-of-business customer relationships, develop and manage net new opportunities, engage resources to support opportunities, and leverage AWS senior leadership to advance partnership discussions while maintaining a trusted advisor relationship at all levels of the customer organization. Key job responsibilities The Global Account Manager (GAM) is responsible for teaming with the customer’s Line-of-Business (LOB) and IT Organizations to build strategic relationships across the account. The GAM is responsible for selling at the most strategic levels within the account and implementing a broad strategy for earning customer trust and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. Business Skills: • Strategic account planning and executive relationship building across global markets, • Ability to articulate business value, business outcomes, and ROI for cloud solutions, • Strong collaboration skills across cross-functional and cross-regional teams, • Experience with partner ecosystem development and co-selling, • Excellent presentation and communication skills for both technical and business audiences, • Ability to align customer business challenges to cloud-based solutions Cloud Knowledge: • Understanding of core cloud services relevant to entertainment and broadcast workloads (compute, storage, databases, analytics, ML/AI, edge services, content distribution, and security), • Familiarity with cloud partner ecosystems and Professional Services capabilities Opportunity Development & Execution: • Identify, qualify, and close new opportunities across compute, storage, AI/ML, media services, and content delivery workloads, • Collaborate with teammates, industry specialists partners, and Professional Services to evangelize entertainment and broadcast cloud use cases, • Maintain an accurate and healthy pipeline with reliable and accurate forecasting, • Bachelor's degree, • Experience selling cloud solutions, • Experience with AWS and technology as a service (IaaS, SaaS, PaaS), • Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent, • Experience (7+ years) in technology related sales, business development or equivalent, • Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent, • Experience in cross functional selling (architect, sales engineer, professional services, partner, and ISV), • Experience identifying, developing, negotiating, and closing large-scale technology projects for global customers, • Experience (10+ years) in technology related sales, business development or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Assistant Account Manager Technical Sales (Fit-Out / Partitions) Were working with a leading specialist in the interior fit-out and partitioning sector, looking to appoint an Assistant Account Manager to join their growing sales team. This is a unique opportunity for someone with a technical/design background who wants to move into a more client-facing, commercially driven role. The Role Youll initia... ZIPC1_UKTJ

Engineering Account Manager Amazing Building Victoria, London - up to 82K Would you like to work at a unique building based in Victoria, Central London? Have you got a proven track record with the technical facilities and maintenance services industry? If so please read on... An excellent opportunity has arisen to join one of the UK's leading companies in the facilities industry. They currently main... ZIPC1_UKTJ

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO’s growth ambitions. We’re building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You’ll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you’re supported and empowered from day one. Here, we think beyond activity. You’ll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you’ll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you’ll grow your skills while working with people who care about doing the right thing and doing it well. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are recruiting for an Email and Automation Manager. Role purpose The Email and Automation Manager supports the delivery and optimisation of email and automation journeys that drive engagement, nurture and progression aligned to BDO’s sales methodology. The role is hands-on in HubSpot, building and deploying journeys, maintaining lists/segments, managing QA and testing, and producing performance reporting inputs. Th role ensures journeys are delivered reliably, consistently and to agreed standards, and supports integration discipline by ensuring data capture and tagging are accurate and complete. Key responsibilities • Build and deploy email and automation workflows in HubSpot using approved templates and governance standards., • Create and manage lists/segments, workflows, triggers and basic scoring components as required., • Maintain campaign set-up accuracy including naming conventions, tagging and required fields., • Run QA for journeys and emails (links, personalisation, rendering, segmentation logic, suppression rules)., • Support Campaigns with execution of email/automation components, ensuring briefs are complete and timelines are met., • Build and maintain targeted nurture journeys for priority account sets as defined by the senior role, ensuring accuracy of segmentation and messaging., • Support reporting inputs to help evaluate effectiveness and recommend improvements., • Produce performance reports (engagement, conversions, progression signals) and highlight what is working and what needs adjustment., • Implement optimisation changes to journeys based on insight and direction from the senior role., • Ensure tagging, lifecycle stage fields and handoff indicators are applied correctly where relevant., • Support CRM integration processes by maintaining clean HubSpot configuration and escalating data issues promptly. You'll be someone with • Hands-on experience delivering email marketing and automation in a B2B environment., • Strong working proficiency in HubSpot (building workflows, emails, segmentation and reporting)., • Strong attention to detail and QA discipline; comfortable working to deadlines., • Comfortable using performance data, reporting and KPI tracking to inform improvements., • Good stakeholder communication and ability to coordinate inputs and timelines., • Commercial outlook and ability to understand client needs. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-MM1 and #TJ-MM1

Role: Service and Operations Manager Location: London Salary: £45,000 - £60,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset. You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service. Key Responsibilities Service Operations Leadership Lead and develop the service desk and field engineering teams. Ensure all client service requests are prioritised and resolved within agreed SLAs. Drive accountability, ownership and high performance across the service function. Implement structured preventative maintenance programmes.* Monitor and continuously improve customer satisfaction levels. Stock & Asset Management Take ownership of stock and asset management across warehouse, engineers and client sites. Conduct structured monthly stock takes and maintain accurate stock valuation. Investigate and resolve discrepancies and implement controls to prevent stock loss. Reduce obsolete and excess stock levels.* Stock is treated as a financial asset, so accuracy and accountability are essential. Procurement & Cost Control Oversee procurement of parts and consumables. Ensure correct allocation of parts and consumables across service jobs. Monitor supplier spend and identify anomalies. Improve cost efficiency and purchasing discipline.* Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting Maintain operational control of service management systems and ERP platforms. Produce structured weekly and monthly operational reports. Analyse service profitability by client, device type and engineer. Identify inefficiencies and implement corrective actions. Establish and track measurable KPIs across service operations. This role requires proactive analysis and operational improvement, not simply report production. Warranty & Profit Recovery Manage consumables and parts warranty claims. Improve recovery from manufacturers. Monitor consumable yield performance. Contribute to improved device-level profitability. Client & Commercial Engagement Conduct service reviews with key client stakeholders. Build strong relationships with client contacts. Identify opportunities for service improvement. Support account retention and service development initiatives. Experience & Skills Required Proven experience leading a service desk or technical service environment. Experience managing field engineering teams or technical support teams. Strong stock control or inventory management experience. Experience overseeing procurement and supplier relationships. ERP or service management system experience (ECi or similar desirable). Strong analytical capability with the ability to interpret operational and financial data. Excellent communication skills and confidence working with both technical teams and clients. Highly organised, structured and accountable.* Managed Print Services experience is essential. Personal Attributes We are looking for someone who demonstrates: Strong operational discipline A governance and accountability mindset Commercial awareness Proactive problem solving Confidence challenging inefficiencies* Analytical and results-focused thinking The Opportunity This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability.* If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

Account Manager – Telecommunications UK-based | Occasional overseas travel | Competitive Salary + Benefits We're recruiting an Account Manager for a well-established, industry-leading business in the maritime sector. With over 100 years of expertise and a global reputation for excellence, this is a rare opportunity to join a company where your contribution will genuinely be felt and rewarded. You'll be managing and growing a portfolio of strategic accounts while hunting for new opportunities across the UK and occasionally overseas. If you're a driven, consultative sales professional with a marine technology background and real commercial ambition, this could be exactly the right move. What you'll be doing • Managing and growing key accounts — shipyards, yacht management companies, and major maritime stakeholders., • Hunting for new business and owning the full sales cycle from first contact to contract., • Presenting commercial proposals up to board level., • Working across Bridge Electronics, Navigation, Servicing, Maintenance, Support Contracts and Airtime solutions., • Collaborating with internal technical, delivery and operations teams to ensure seamless customer experience., • Attending exhibitions, conferences and team meetings — and occasionally travelling overseas., • Keeping the CRM accurate and your pipeline well managed. What we're looking for • Proven sales experience in the marine technology sector — specifically Bridge and Navigation., • A hunter. Self-motivated, resilient and commercially driven., • Strong relationship-building skills and confidence presenting at senior/board level., • A disciplined approach to pipeline and CRM management., • A creative, solutions-focused mindset — someone who challenges conventional thinking., • Willingness to travel in the UK and occasionally overseas. What's on offer • Competitive salary based on experience., • Company pension, private healthcare, and life insurance., • A genuine platform to build a long-term career within an internationally respected business. Interested? Apply now or get in touch for a confidential conversation. By applying for this position, you agree to Specialist Recruit storing and processing your personal data for recruitment purposes, in line with UK GDPR and our Privacy Policy. Data is held for up to 12 months and will not be shared with third parties without your prior consent. You have the right to access, amend, or request deletion of your data at any time.

An IT services company is currently recruiting an IT Project Manager. In this role, you will be responsible for leading IT projects through the full project life cycle, including scope definition, delivery planning, customer and stakeholder communication, risk and issue management, project reporting, and coordinating resources and timelines. The ideal candidate should have IT infrastructure project management experience, AWS project experience, PRINCE2 qualification, strong customer communication, planning skills, Microsoft Office expertise, and the ability to manage multiple projects. -------------------------------------- ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday, Graduate, • (X) NOT eligible: Student visa, Requiring visa sponsorship, Freelance WORK TYPE: Hybrid style: 2 days in the office, 3 days work from home (Remote work is possible if you have the right experience.) VISA SUPPORT: No BENEFITS: Free private health insurance, annual health check, Company Pension, Free use of onsite gym, pool & Sauna -------------------------------------- CONTRACT PERIOD: Aug 2026 – Jul 2027 (TBC) WORKING HOURS: 9:00-17:00 from Monday to Friday IT Project Manager Main Responsibilities: • Ensure projects are delivered in scope, within budget and on time, • Carry out sales handover meetings to ensure all required information is present, • Lead customer introductions and define the project scope to all stakeholders, • Communicate with the customer on all project issues throughout the project lifecycle, • Liaise with internal departments throughout the project, • Produce Statement of Work, project plans, and authorisation, • Run and document risk log workshops and meetings, • Create and maintain project action and issues logs, • Identify required internal resources and schedule them where necessary, • Monitor scope and risk, and liaise with account managers regarding change requests, • Track milestones and liaise with finance on related payment gates, • Produce project highlight reports for management and customers, • Schedule and lead regular project updates as appropriate IT Project Manager Ideal Candidate: • 5 years’ experience in an IT Infrastructure project management role, • 2-3 years’ experience in managing AWS related projects (experience in migration from on premises to AWS is highly desirable), • PRINCE2 practitioner level or similar qualification, • Technical experience in an IT or technology environment, • Excellent customer relationship management skills, • Strong written and verbal communication skills, • Ability to explain technical concepts in layman's terms, • Project planning and scheduling using Microsoft Excel, • Experience defining project scope, goals and deliverables, • Excellent organisational skills, • Ability to manage multiple projects simultaneously, • Strong working knowledge of Microsoft Office applications, • Advanced knowledge of the project life cycle, • Experience in migration from on premises to AWS, • Some technical experience enabling design and consulting All applicants for the IT Project Manager must have the right to work in the country as the Company is not able to offer visa support. *When contacting us, please include the job reference number (Ref: YC47352) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

We are looking for an experienced a CyberArk SME, you will own and enhance the CyberArk Privileged Access Management (PAM) platform, acting as the technical lead for all PAM-related activities. You will ensure platform security, availability, scalability, and compliance while working closely with security, infrastructure, application, and audit teams. What you'll do: • Own and manage the CyberArk PAM platform, including Vault, PVWA, CPM, PSM, and PSM SSH., • Maintain platform health through upgrades, patching, hardening, monitoring, and disaster recovery testing., • Manage the onboarding and lifecycle of privileged accounts across servers, databases, applications, cloud, and DevOps environments., • Configure password vaulting, rotation, reconciliation, session monitoring, recording, and auditing., • Integrate CyberArk with Active Directory, identity providers, SIEM platforms, ticketing systems, and other enterprise tools., • Develop automation using CyberArk REST APIs and PowerShell or Python scripting., • Act as the escalation point for complex PAM incidents and technical issues., • Support audit and compliance requirements through reporting and evidence collection., • Provide technical leadership, mentoring, and best-practice guidance across the organisation. What you'll bring: • 5+ years' hands-on experience with CyberArk PAM in enterprise environments., • Strong expertise in CyberArk Self-Hosted and/or PAM as a Service., • Experience administering and hardening CyberArk Vault environments., • Strong knowledge of CPM, PSM, PSM SSH, and privileged account lifecycle management., • Experience onboarding complex, legacy, and hybrid environments., • Experience with PowerShell scripting and CyberArk REST APIs., • Strong L2/L3 support and troubleshooting experience., • Excellent stakeholder management and communication skills., • CyberArk certifications (Defender, Sentry, PAM CDE, EPM) are strong advantages, • Experience with CyberArk Endpoint Privilege Manager and Secrets Management., • Experience in regulated industries and PAM transformation programmes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Job Title: IT Support Engineer / Team Leader (50/50 Split Role) – East London Contract Details • Contract Type: Fixed-term (12-month contract), • Location East London, • Rate: £145 per day Role Overview This role combines hands-on technical support with team coordination responsibilities. The successful candidate will provide high-quality IT support while assisting in the day-to-day management and organization of the support team. Key Responsibilities IT Support Engineer (50%) • Provide 2nd line support for hardware and software issues, • Troubleshoot and support:, • Operating Systems: Windows 11 and macOS, • Applications: Microsoft 365 (O365), GlobalProtect VPN, • Diagnose and resolve hardware issues on:, • Windows laptops, • Mac laptops, • iPhones, • Troubleshoot Wi-Fi, network connectivity, and user account issues, • Take full ownership of incidents and requests, ensuring accurate and timely updates in ServiceNow, • Deliver excellent customer service and ensure issues are resolved within agreed SLAs Team Lead Responsibilities (50%) • Maintain and update team planner and rota schedules, • Coordinate with the manager regarding:, • Sickness absences, • Annual leave requests, • Arrange appropriate resource backfill where required, • Support the Service Delivery Manager in handling:, • Customer complaints, • Dissatisfaction surveys and feedback, • Monitor team conduct and escalate any behaviour or performance concerns to the line manager, • Proactively report operational or service issues to:, • London Team Leader, • Service Delivery Manager Skills & Experience Required • Experience in IT support (1st–2nd line environment), • Strong knowledge of Windows 11, macOS, and Microsoft 365, • Familiarity with VPN tools (e.g., GlobalProtect), • Experience with ticketing systems (ServiceNow preferred), • Solid understanding of network troubleshooting (Wi-Fi, connectivity issues), • Strong organizational and communication skills, • Ability to manage workload independently and prioritize effectively Key Attributes • Customer-focused with strong problem-solving skills, • Proactive and accountable with a sense of ownership, • Able to balance technical duties with team coordination responsibilities, • Professional, reliable, and detail-oriented

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Service Management team is a crucial component of the Visa Payments Limited's support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client's advocate, Service Managers understand their client's business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved. You will be assigned a number of Platinum clients to manage directly as their Service Manager. You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements. You will work with your account management counterpart to maintain and grow the service and commercial relationship. What we expect of you day-to-day: • You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited., • You will promote a culture of service excellence and 'best in class' through leading by example, • You will streamline processes to improve efficiency, automation and scalability, • You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions, • You will be your client's advocate within Visa Payments Limited and sponsor / champion product and service change, • You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results, • You will host regular service reviews with your clients & monitor service performance and any applicable SLAs, • You will manage a continuous Service Improvement Register for each of your accounts, • You will perform deep dive analysis and identify opportunities to optimize your client's use of the service and promote service best practice both internally and to your clients, • On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided), • You will produce and maintain a suite of service documentation and reports, • You will build a strong and collaborative relationship with your Account Management counterpart This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications • Previous experience in business operations and technical sales support, particularly in supporting clients' technical issues/questions, project management, cross-functional global processes, tools, or other key analytics, • Experience in supporting cross-functional program initiatives and facilitating collaboration across Sales, Account Management, Marketing, Finance, Product, and Compliance organizations, • Exhibits strengths as a project manager, customer success, cross-functional navigator, and technical sales/support, with high financial acumen and analytical skills, • Comfortable communicating directly with clients, • Must be results-oriented, organized, able to handle multiple urgent tasks and must effectively deal with ambiguity in a virtual work environment, • Exceptional influencing & presentation skills - thinks strategically to problem solve tactical execution, particularly in a growing matrixed organization, • Strong desire to win as a team - pride of outcome mentality vs pride of ownership, • Knowledge and experience with Visa products, FX and Global Payments seen as a plus but not essential, • Familiarity with Slack, Salesforce, Zendesk, and/or MS Dynamics seen as a plus but not essential Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Location: Remote Do you have group risk experience and a strong understanding of group risk products? Do you want to feel truly rewarded for your efforts with renewal and new business bonuses? We have an exciting opportunity to join our warm and welcoming team as an Employee Benefits Consultant. Our Employee Benefits Consultants report to the Business Development Manager - Enterprise Group Risk and are responsible for managing, retaining, and developing a portfolio of micro/smaller SME group risk clients, typically managed through telephone account management. You will successfully manage a portfolio of existing group risk clients, achieving high retention rates by delivering excellent service and strong group risk advice, and develop the existing client portfolio by upselling additional service lines to existing clients. In return we will make sure you get all the training and development you need to develop into an experienced employee benefits consultant, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company. Key Role Accountabilities: This is an overview and not an exhaustive list of responsibilities. Manage a portfolio of micro/small SME group risk clients, including all aspects of policy administration and policy management. Proactively contact clients at renewal points (and other regular intervals as appropriate to the client) to ensure that the relationship and their insurance policies run smoothly. Ensure that renewal income (i.e., client retention) from the portfolio remains at appropriate levels. Proactively explore opportunities to expand income from existing clients. Win new group risk business through various referral channels. Generate referrals to other Towergate business lines from the group risk portfolio. Maintain high levels of client satisfaction. Ensure compliance and business standards KPI scores remain at appropriate levels. Transparent and timely reporting of renewal income and new business figures. Maintain strong technical group risk knowledge through appropriate CPD and work-related training. Develop and maintain strong relationships with the group risk insurance providers. What we are looking for in an Employee Benefits Consultant: Someone with group risk experience in a broking or advisory environment who has a strong understanding of group risk products and their operation. You will have experience of managing and maintaining a portfolio of group risk clients and all aspects of their policy management. An understanding of new and existing client’s business whilst successfully converting new business opportunities or willingness and desire to learn the necessary skills. Professional, customer focussed approach internally and externally when dealing with colleagues and distribution partners. Effective verbal and written communication skills with a confident, personable telephone manner. GR1 qualified (or working towards). Strong numeracy and literacy skills. Experience in using Microsoft Office programmes. So, what are you waiting for? Apply today and one of our team will be in touch. #AIB #LI-#RK1 #LI-Remote Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Wise May is recruiting for an ACA / ACCA qualified Finance Manager with strong Insurance accounting expertise to join a Global Insurance client. You will work alongside the Financial Controller (FC), CFO and wider Finance and Actuarial teams to undertake a hands on delivery role across their financial, accounting and regulatory services. This is a full time, 18 month fixed term contract with hybrid working(3 days per week in the office (Tues and Weds core, 1 day flex)). Finance Manager duties and responsibilities: • Maintaining/monitoring the regular financial processes., • Creating the monthly management account pack to support business decisions., • Statutory reporting, including managing the external audit process., • Maintaining a good working knowledge of technical accounting matters; monitoring emerging accounting standards under FRS, IFRS and regulatory requirements., • Supporting business decisions with quality management information. Finance Manager key skills and experience required: • Experience working as a Finance Manager with strong Insurance accounting expertise., • ACA or ACCA qualified or equivalent., • Experience in understanding and managing reinsurance contracts from a back-office perspective would be advantageous., • Experience with management accounts is highly desirable., • Ability to work at pace on multiple projects at the same time, managing time and resources appropriately., • To be comfortable with peer review (giving and receiving) and to challenge others’ work and opinions appropriately., • Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues and developing good working relationships across all levels of seniority., • Strong analytical skills, with a high degree of accuracy and attention to detail. Benefits • Pension with enhanced employer contributions, • Critical Illness Cover, • Death in Service Scheme, • Dental Cover, • Permanent Health Insurance Scheme, • Private Medical Insurance Scheme, • Subsidised Restaurant

Service Desk Engineer (Night Shift) Remote About Us We are supporting a MSP specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding ourselves to a high standard across reliability, security, and customer experience. They are a Microsoft Partner, focused on helping businesses transform and innovate through technology. Joining their team means hands-on access to world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview They are seeking an experienced, customer-focused IT engineer to join our night shift service desk team. You'll provide support across on-premises and Azure environments, acting as a key escalation point for critical incidents and changes. You'll need a genuine passion for solving technical problems and a strong empathy for client needs. Day-to-day, you'll split your time between customer environment support, project delivery, and documentation. Strong written and verbal communication skills are essential, as is a collaborative mindset and a commitment to building lasting client relationships. Key Responsibilities Reporting to the Service Desk Manager as part of a four-person engineering team, you will: • Serve as the primary technical point of contact for incidents and service requests, • Lead troubleshooting across Azure and on-premises infrastructure, owning major incidents from triage through to resolution and post-incident review, • Drive root cause analysis on recurring or high-impact issues, implementing lasting fixes rather than temporary workarounds, • Review and implement changes within customer environments, acting as a technical reviewer for changes raised by colleagues, • Build and maintain documentation, runbooks, and knowledge base articles to reduce future escalations and support team development, • Spot opportunities where additional services could genuinely benefit customers and flag these to account management What You'll Need They're looking for someone with prior experience in an IT Solution Provider or MSP environment, with strong troubleshooting ability and a drive to keep growing professionally. • Experience supporting complex IT environments, • Ability to thrive in a fast-paced setting and manage competing priorities, • Strong self-management and workload prioritisation skills, • Excellent client-facing skills with the ability to handle time-critical issues calmly and efficiently Required Skills & Experience • Microsoft AZ-104 certification (or equivalent demonstrable experience); VMware Certified Professional desirable, • 4+ years in a similar role, • Solid working knowledge across most of the following: VMware, Active Directory, Exchange (Online and/or on premises), Intune, Conditional Access, Storage/SAN Hours 7pm - 7am | Four days on / four days off Benefits • 25 days annual leave (excluding UK Bank Holidays), • Health cash plan, • Cinema tickets, • Gym membership, • Social events, • Training and certification support, • Pension scheme, • High street retailer discounts, • Employee benefits hub

Corporate Tax Assistant ManagerLondon | Hybrid WorkingCompetitive Salary + Excellent Benefits Are you looking to take the next step in your corporate tax career with one of the world's leading professional services firms? Our client is seeking a Corporate Tax Assistant Manager to join their highly regarded Corporate Tax Advisory & Compliance team in London. This is an excellent opportunity to work with a diverse portfolio of UK-headquartered businesses and international groups, supporting them on a wide range of corporate tax matters while developing your advisory and client management skills. What's Great About This Role? • Exposure to both corporate tax advisory and compliance work, • Work with a broad range of clients across multiple sectors, • Opportunity to support complex tax projects, including business reorganisations, international expansion, refinancing and tax authority enquiries, • Hybrid working model offering flexibility and collaboration, • Clear progression opportunities within a market-leading team, • Collaborative and supportive culture focused on professional developmentThe Role As a Corporate Tax Assistant Manager, you will be responsible for managing day-to-day relationships across a portfolio of clients while supporting Managers and Senior Managers on larger engagements. Key responsibilities include: • Acting as a key point of contact for clients on corporate tax matters, • Supporting the delivery of UK corporation tax advisory projects, • Researching technical tax issues and contributing to client advice, • Working closely with specialists across tax disciplines and international teams, • Keeping clients informed of legislative and regulatory developments affecting their businesses, • Assisting with the delivery of UK corporation tax compliance services, • Reviewing and supervising the work of junior team members, • Supporting client account management, risk procedures and financial controls, • Contributing to business development initiatives and identifying opportunities for growthAbout You To be successful in this role, you will have: • ACA, CA or CTA qualification (or equivalent), • Strong UK corporation tax experience gained in practice, • Excellent analytical and problem-solving skills, • Strong communication and relationship-building abilities, • The ability to manage multiple priorities and deadlines effectively, • Experience reviewing and coaching junior staff, • A collaborative approach and commitment to delivering high-quality client service If you're looking for a role that combines technical challenge, client exposure and genuine career progression within a leading professional services environment, we'd love to hear from you. Please contact Lauren McLoughlin via phone or email- As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

IT Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT stakeholders? This could be the role for you. The opportunity We're recruiting on behalf of a well-regarded, purpose-driven organisation based in Central London. This is a permanent, hybrid role (minimum two days per week in the office) with a competitive salary and strong benefits package. You'll lead day-to-day IT operations across service desk, infrastructure, and cybersecurity, with overall accountability for service quality, resilience, and continuous improvement. You'll manage a small team directly and oversee relationships with external managed service providers and technology suppliers. What you'll be doing: • Leading IT service delivery across service desk, infrastructure, and security functions, ensuring systems are reliable, secure, and fit for purpose, • Managing major incidents end-to-end: technical coordination, stakeholder communication, and post-incident review, • Owning supplier and contract management, holding MSPs and third parties to account against SLAs, • Maintaining and testing BC/DR plans, running tabletop exercises, and keeping the IT risk register current, • Embedding and improving ITSM processes, including incident, problem, and change management, • Identifying and remediating cybersecurity risks, working closely with governance and assurance colleagues, • Delivering operational IT projects on time and within budget, • Translating technical issues and service performance into clear, accessible language for senior stakeholders and leadership teams What we're looking for: • Proven experience leading IT operations across service desk, infrastructure, and cybersecurity in a multi-supplier environment, • Strong working knowledge of Microsoft 365 and Azure, including identity, device management, and cloud governance, • Demonstrable experience of incident management, risk registers, and driving measurable service improvement, • A track record of managing suppliers and MSPs, including contract renewals and performance oversight, • Confident communicator who can engage non-technical audiences as effectively as technical ones, • Line management experience and the ability to develop and motivate a small team, • ITIL qualification desirable; relevant Microsoft, Azure, or security certifications a plus Why apply? You'll be joining an organisation where IT genuinely enables the mission, not just supports the back office. The team is small enough that your decisions matter and large enough that you'll have real resource to work with. If you're motivated by purpose as well as craft, this is worth a conversation.

SENIOR MANAGER - VALUATIONS £120,000 TO £150,000 + BENEFITS LONDON HYBRID WORKING POLICY - 2/3 DAYS A WEEK IN OFFICE Join a fast-scaling, data driven financial services business as a Senior Manager of Valuations, leading the development of advanced modelling frameworks that shape lending strategy and drive commercial decisions across the business. THE COMPANY This innovative lender is redefining how credit products are developed and delivered, using data and technology to provide smarter, more accessible financial solutions. With strong growth and continued investment in analytics capability, the business offers a highly collaborative environment that prioritises data led decision making. THE ROLE As a Senior Manager of Valuations, you will lead the evolution of valuation modelling across multiple lending products, moving towards more sophisticated frameworks that better support strategic decisions across the lending lifecycle. Specifically, you can expect to be involved in the following: • Leading the strategic direction of valuation modelling across the organisation, • Overseeing the development of account-level NPV models across lending products, • Enhancing and simplifying existing valuation frameworks, • Driving the roadmap for future valuation capabilities, • Supporting key initiatives including new product launches and portfolio strategy, • Promoting best practice within Python based modelling environments SKILLS AND EXPERIENCE The successful Senior Manager will have the following skills and experience: • Strong experience in valuations or NPV modelling within retail lending, • Experience leading and developing high-performing teams, • Strong Python or similar technical modelling experience, • Commercial awareness and problem-solving capability, • Experience working in fast paced, high growth environments BENEFITS The successful Senior Manager will receive up to £150,000 as well as a comprehensive benefits package.

Equities / Fixed Income Trader - Are you an Equities or Fixed Income Trader looking for a strategic career move? If you have in-depth knowledge of the financial markets, specifically Equities / Fixed Income E-Trading and exchange connectivity, we have an exciting and varied role that bridges the gap between the trading floor and technology. We are looking for an ex-trader or broker ready to pivot into a full-lifecycle Business Analyst and Product Management role, leveraging your market expertise to drive the development of cutting-edge trading solutions. IF YOU DON’T HAVE THE REQUIRED FINANCIAL MARKET KNOWLEDGE, PLEASE DO NOT APPLY FOR THIS ROLE. About The Role: This is a unique opportunity within an established and growing organisation. The primary responsibility will be managing the full project lifecycle, from initial business analysis and scoping requirements to managing project delivery and solving complex problems. You will work closely with internal and external stakeholders, ensuring our trading systems constantly evolve to meet client and market needs. Key Responsibilities: • Functional Requirement Gathering: Work closely with development teams to translate deep market knowledge and stakeholder requirements into deliverable solutions., • System Review & Improvement: Constantly review existing trading systems and client needs to identify functionality improvements., • Project Management: Drive product initiatives, defining timelines, identifying dependencies, and assessing risks using tools like MS Project and Jira/Confluence., • Client Onboarding & Training: Develop and provide comprehensive training materials for new features and functionalities., • Problem Solving: Innovate solutions with the confidence to challenge stakeholders to ensure the most appropriate solution is delivered. Candidate Background (An Ideal Fit): We are specifically targeting candidates from backgrounds that possess deep, practical market knowledge. This role is a perfect fit for: • Ex-Traders / Brokers with some working knowledge of IT systems., • Account Managers or Functional Support specialists from an ISV / Trading Software vendor., • Trader Support or Settlements background professionals., • IT Support with a demonstrated interest and excellent business knowledge of the markets. Essential Skills & Knowledge: • In-depth knowledge of financial markets is a MUST, ideally Equities, with Fixed Income, Futures & Options / FX knowledge highly advantageous., • Demonstrable experience (even if informal) as a Business Analyst / Product Manager in delivering trading solutions within a trading environment., • Experience working with engineering teams following Agile/Scrum SDLC methodologies, translating business requirements into stories and epics., • Solid understanding of IT fundamentals including Windows / Linux and general networking (TCP/UDP, multicast data delivery)., • Understanding of distributed server architectures. Desirable Knowledge Of Any (Beneficial): • Understanding of ultra-low latency distributed computing environments., • Familiarity with the FIX trading protocol and various market data systems (Reuters, Bloomberg, CQG)., • Previous experience with specific ISVs: Trading Technologies, Stellar, ULLink, Fidessa, ION / Patsystems, Trayport., • Exchange Connectivity experience (ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, LSE, NYSE, etc.)., • Good understanding of the full trade lifecycle., • Knowledge of cloud technology (AWS/Azure) or Databases (SQL Server/Oracle)., • Fluent Spanish speaker. Other Skills: • High attention to detail with a technical focus., • Excellent verbal, client-facing, and collaborative skills., • Analytical and strong problem-solving attitude., • Strong organisational and time management skills. There is a broad salary range as candidates at all levels will be considered. If you're ready to use your trading experience in a new, challenging capacity that drives product innovation, apply today.

Business Analyst / Product Manager -Equities An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst / Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading / Exchange Connectivity with any Fixed Income,Futures & Options / FX beneficial, ideally, you’ll also have a strong Technical Understanding. IF YOU DON’T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: • Ex-Trader / Broker with some knowledge of IT., • Account Managers or Functional Support role at an ISV / Trading Software vendor., • Trader Support / Settlements background., • IT Support with an interest in the markets / excellent business knowledge. The role will cover a number of the company’s different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project lifecycle from the initial Business Analysis to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: • Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions., • Constantly reviewing Trading Systems and client needs to see where functionality can be improved, • Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements, • Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities., • Proactively managing multiple projects of varying scope and size in parallel, • Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution., • Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks., • Using tools such as MS Project to manage forecast Essential Skills: • In depth knowledge of financial markets, ideally Equities with Fixed Income, Futures &FX advantageous, • Demonstratable experience as a Business Analyst / Product Manager delivering trading solutions within a Fixed Income / Equities trading environment, • Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics., • Some knowledge of IT including Windows / Linux and general networking, • Good understanding of networking (TCP and UDP) and multicast data delivery, • Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: • Understanding of ultra-low latency distributed computing environments., • Familiarity with FIX trading protocol and market data systems., • Understanding of traditional and on-premises physical infrastructure and distributed server architectures running on Linux., • Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems., • Familiarity with cloud technology - AWS and or Azure, • Reasonable knowledge of Databases - SQL Server / Oracle - including performance issues, • Knowledge of any of the ISV’s products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport., • Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE., • FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections., • Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa)., • Good understanding of full trade lifecycle, • Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: • High attention to detail with a technical focus, • Excellent verbal and client facing skills, • Collaborative, • Analytical and problem-solving attitude, • Strong organisational and time management skills, • Microsoft Office, • Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: • 25 days of annual leave, • Private Medical insurance, • Flexible working, • Pension, • Discretionary bonus, • Employee equity participation schemes, • Regular external training There is a broad salary range as candidates at all levels will be considered.

Take ownership of your clients with flexibility and support. If you're a commercial insurance professional who enjoys managing and developing client portfolios, this role gives you the autonomy to make an impact while being backed by a strong, supportive team. You can be based in Central London, Watford, or fully remote - the choice is yours. The Role As an Account Handler / Manager, you'll take responsibility for a portfolio of commercial clients, ensuring smooth renewals, mid-term adjustments, and excellent day-to-day service. You'll work closely with Account Executives and the wider team to deliver outstanding client experiences while identifying opportunities for growth and cross-selling additional products. This role is ideal for someone who enjoys a mix of technical insurance work, relationship management, and business development. Key Responsibilities Manage and develop a portfolio of commercial clients, providing advice and support Handle renewals, mid-term adjustments, and client queries efficiently Prepare policy documentation, submissions, and insurer communications Liaise with insurers to negotiate terms and ensure competitive coverage Identify cross-sell and upsell opportunities across commercial insurance products Maintain compliance with regulatory and internal procedures Support Account Executives in delivering high-quality service to clients About You Proven experience as a Commercial Account Handler / Manager Strong knowledge of commercial insurance products and UK market risks Confident managing client relationships and providing technical advice ACII qualified or working towards (desirable, not essential) Excellent written and verbal communication, organisational skills, and attention to detail Comfortable working independently in an office or remotely while collaborating with a team What's On Offer £40,000 - £50,000 basic salary + benefits Flexible working: Central London, Watford, or fully remote Exposure to a wide range of commercial insurance clients and products Clear progression into senior account management or specialist roles Supportive, professional culture that rewards performance and initiative If you're looking for a client-focused, career-building role with flexibility and strong support, this is a fantastic opportunity. Please email at with your CV

Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant. You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities • Design technical solutions for schools, academies, and Multi-Academy Trusts, • Lead technical discovery sessions with customers and stakeholders, • Review existing customer environments and provide roadmap recommendations, • Produce high-level solution designs, implementation scopes, and technical recommendations, • Ensure solutions are secure, scalable, supportable, and commercially viable, • Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice, • Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions, • Translate customer requirements into deliverable technical solutions, • Assist with technical quotations and bill of materials, • Provide high-level oversight during implementation projects, • Work with Project Engineers and Project Managers to ensure technical delivery quality, • Act as an escalation point for complex deployments, • Perform technical sign-off on completed solutions, • Ensure solutions can be supported by Service Desk and Managed Services teams, • Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required • Previous senior IT experience within the education sector, • Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar, • Strong understanding of school, academy, or Multi-Academy Trust IT environments, • Experience designing, managing, or improving IT solutions across education sites, • Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing, • Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity, • Understanding of cyber security requirements within education, • Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders, • Experience creating technical documentation, scopes, designs, or project recommendations, • Strong written and verbal communication skills, • Full UK driving licence, own car, and willingness to travel across the UK Desirable experience • Experience working for an education-focused MSP, • Knowledge of DfE Digital and Technology Standards, • Cyber Essentials or Cyber Essentials Plus knowledge, • Experience supporting tenders, bids, or technical presentations, • Microsoft, networking, cyber security, or cloud certifications, • Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? • Senior education-focused technology consultancy role, • Hybrid working, with 2 to 3 days per week from home, • Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK, • Broad role covering solution design, consultancy, pre-sales, and delivery oversight, • Excellent progression opportunities within a growing UK technology group, • MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business

Commercial Account Manager Salary: £40-50k + Bonus + Excellent BenefitsLocation: London (City) with Hybrid Working Available Are you an experienced Commercial Account Handler looking for something more than a traditional servicing role? Do you enjoy the technical side of commercial insurance but want greater involvement with clients, relationship management and becoming a trusted adviser to businesses? If so, this could be the perfect next step in your career. We're working with a growing and highly respected insurance broker that is looking to appoint a Commercial Account Manager to join its expanding Commercial Division. This is a unique opportunity that sits between a Commercial Account Handler and an Account Executive role, offering the best of both worlds. You'll continue to utilise your technical insurance knowledge whilst gaining greater exposure to client-facing responsibilities, helping businesses navigate their insurance programmes and becoming a key point of contact for a portfolio of clients. The Opportunity You'll be responsible for managing and servicing a varied portfolio of commercial clients, ensuring they receive a first-class service throughout the year. Your responsibilities will include: • Managing renewals from start to finish, • Negotiating terms and premiums with insurers, • Arranging and amending cover, • Handling client queries and claims support, • Providing technical insurance advice and guidance, • Attending client meetings and renewal presentations, • Developing strong relationships with business owners and decision-makers, • Supporting complex placements alongside senior colleagues, • Identifying opportunities to strengthen and broaden client relationships This is an excellent opportunity for someone who wants to move closer to an Account Executive position without the pressure of a heavily sales-focused new business role. About You We're keen to speak with experienced Commercial Insurance professionals who have a strong technical grounding and enjoy building relationships with clients. You may currently be working as a: • Commercial Account Handler, • Senior Account Handler, • Client Manager, • Commercial Insurance Broker, • Account Manager To be successful, you'll ideally have: • Several years' experience managing commercial insurance clients, • Strong knowledge across a range of commercial insurance products, • Experience dealing directly with insurers and clients, • Excellent communication and relationship-building skills, • Confidence attending client meetings and discussing insurance requirements, • A proactive and consultative approach to client service Exposure to products such as Commercial Combined, Property, Liability, Motor Fleet, Construction, Cyber and Professional Indemnity would be highly advantageous. What's in it for You? • A genuine career development opportunity, • Pension, death in service, Private Healthcare, 25 days leave + BH's, Free gym access, free pilates classes, commission free insurance products for Home, Motor and Travel Insurance., • The chance to bridge the gap between Account Handling and Account Executive responsibilities, • A supportive and collaborative environment, • Exposure to a broad and varied client portfolio, • Hybrid working (Monday and Friday from home), • Long-term progression as the business continues to grow If you're looking for a role that offers more client interaction, greater responsibility and a clear path for future development, we'd love to hear from you. For a confidential discussion and full details, apply today or contact Kieran at CKB Recruitment.

MB827: Roofing EstimatorLocation: Wimbledon with regular local travellingSalary: £40,000 - £55,000 + Car AllowanceWorking Hours: Monday to FridayBenefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities.Overview:First Military Recruitment are currently seeking a Roofing Estimator on behalf of one of our fantastic clients who require someone to be located near their Head Office in Wimbledon.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities: • Visiting and surveying all prospective sites, taking photographs, preparing a plan of the roof and taking accurate measurements., • Take account of all technical and logistical issues and requirements., • Speaking to clients where appropriate and accurately recording their specific requirements., • Taking core samples or removing slates and tiles to establish the roof build up and structure of the roof and taking photographic records., • Seeking out opportunities and looking for opportunities to improve your conversion rate and the profitability of the company., • Taking off quantities from your records and preparing costs., • Discussing the projects you are working on with your manager and other colleagues to maximise collective experience and knowledge and agree the best way to proceed with the proposal and by so doing improve your conversion rates and the opportunity to increase profits., • Preparing proposals by writing reports and specifications based on your findings and supported with photographic evidence., • Finalising and submitting completed tenders and proposals on time., • From time to time, preparing reports and budget prices and giving advice to Clients on how to overcome problems they may have on their building/s., • Taking every opportunity to develop closer and better relationships with clients and potential clients., • Pricing additional works and variations on live contracts., • Carrying out your work to a high standard, taking care in preparing tenders to ensure that profit margins and prices are achieved in line with the company’s objectives., • Managing your workload to ensure that deadlines and tender/quotation return deadlines are achieved and ensuring that priority is given to the best enquiries., • Keeping clear and accurate records at all stages of the pricing process, saving files as and where appropriate and in accordance with the company’s procedures., • Updating the company’s database with details of any interaction you have with clients or potential clients so that there is an accurate and up to date record for use by other staff., • Ensuring that all quotations and tenders are followed up in a timely and appropriate manner and records of the outcome of all such activity is kept and this intelligence is discussed and passed on to the Partner responsible for sales and marketing to aid in top level decision making., • Ensuring that all customer communications are of the highest and most professional standard, are clear and easy to ready, satisfy the needs of the client, sell the benefits of employing for the business, are consistent in portraying and relating the company’s vision, sales message, values and corporate identity., • When you receive an order, arrange a project launch meeting and prepare the file and documents and brief the, • contracts department on how the project has been priced and the opportunities you have seen. Make yourself available throughout the project to answer queries from the contracts team., • Always acting in the best interest of the business Skills and Qualifications: • Robust experience in pitched and flat roof refurbishment/replacement., • Experience and contacts within the industry., • Presentable appearance with strong verbal and written interpersonal and communication skills., • A proven record of accomplishment in an Estimating role., • An understanding of the legal and commercial elements of construction., • Ability to work within a team, as well as independently., • To maintain a professional manner when on-site or in an office environment., • Ambitious, target driven, commercial and seeking a long-term role. MB827: Roofing EstimatorLocation: Wimbledon with regular local travellingSalary: £40,000 - £55,000 + Car AllowanceWorking Hours: Monday to FridayBenefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities.

The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical Engineering or equivalent, • In-country Chartered/Registered/Licensed Engineer., • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Experienced Accountant Monday to Friday, On-Site Salary: £Negotiable London Area Reports To: Finance Manager / Financial Controller Lloyd Recruitment Services are happy to be working with a well-regarded company who are seeking a detail-oriented and experienced Accountant to join their finance team in the London area. Our client is seeking someone who is confident in maintaining accurate financial records, ensuring compliance with UK accounting standards, supporting budgeting and forecasting processes and delivering timely financial insights to support business decision-making. The successful candidate will play a key role in strengthening financial controls, improving reporting accuracy and supporting efficient financial operations across the organisation. Key Responsibilities • Maintain accurate and up-to-date financial records in line with applicable accounting standards, • Prepare monthly, quarterly and annual financial statements, • Manage account reconciliations, ensuring discrepancies are identified and resolved promptly, • Oversee budgeting processes and support forecasting activities, • Process invoices, expenses and other financial transactions accurately and efficiently, • Handle taxation matters, ensuring compliance with UK tax regulations and reporting requirements, • Support internal and external audits by preparing required documentation and schedules, • Provide financial analysis and insights to support strategic and operational decision-making, • Maintain and improve financial reporting systems and internal controls, • Collaborate with cross-functional teams to ensure transparent and efficient financial management Required Qualifications & Experience • Bachelor's degree in Accounting, Finance or related field, • Minimum of 3+ years of professional accounting experience, • Strong technical accounting skills, including reconciliation and budget management, • Experience with UK taxation and compliance requirements, • Strong analytical skills with experience in financial analysis, forecasting and reporting, • Proficiency in accounting systems and tools, including advanced use of Microsoft Excel and ERP systems, • Strong organisational, time management and problem-solving abilities, • Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders, • Must be authorised to work in the United Kingdom Desirable Qualifications • Professional qualification (highly desirable):, • ACCA, • CIMA, • Experience in the shipping, logistics, or supply chain industry, • Exposure to multi-entity or international finance environments Key Attributes • High attention to detail and commitment to accuracy, • Strong ethical standards and financial integrity, • Ability to work independently and collaboratively in a team environment, • Proactive approach to problem-solving and continuous improvement, • Comfortable working in a fast-paced business environment Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. IW15658

Graduate Technical Sales Engineer Orpington £30,000 - £31,000 Basic + International Travel + Company Car + Specialist Training + Rapid Progression + IMMEDIATE START Are you looking for a graduate sales engineer position where you are motivated to build a long term career within technical sales and engineering? This is a rare opportunity to join a growing UK manufacturer where you'll receive structured training, direct mentorship from experienced professionals, and clear progression into senior commercial positions. This company is a well-established and rapidly growing engineering business specialising in industrial and energy-related solutions across the UK market. As a Graduate Technical Sales Engineer, you'll join a dynamic sales team focused on. sales, maintenance agreements, equipment supply contracts, and installation projects across multiple sectors. You'll be given the tools, support, and autonomy to develop into a successful technical sales professional within a thriving organisation. Your role as a Graduate Technical Sales Engineer will include: • Graduate Technical Sales Engineer role Producing quotations, proposals, and consultancy audits for clients Supporting equipment sales, maintenance contracts, and smaller works projects Building and developing relationships with new and existing customers Delivering presentations and pitches to potential clients Liaising with suppliers, contractors, and internal business units Updating sales data and supporting wider business development activities* International Travel - Regular As A Graduate Technical Sales Engineer You will be: • Degree qualified (Engineering or Technical degree preferred, all degrees considered) Strong communication and relationship-building skills Interest in engineering, industrial technology, or energy efficiency High attention to detail and strong organisational skills Self-motivated with a strong desire to build a successful sales career Full UK driving licence Happy to travel If interested in this role, please contact Billy on for an immediate interview. Keywords: Technical Sales Engineer, Sales Engineer, Graduate Engineer, Engineering Graduate, Business Development, Technical Sales, Account Manager, Sales Executive, Mechanical Engineering, Electrical Engineering, Energy Efficiency, Industrial Engineering, Engineering Sales, Proposals, Quotations, Industrial Equipment, Manufacturing, Engineering, Biggin Hill, Bromley, Croydon, Sevenoaks, Orpington, Kent, South London, Surrey, Greater London This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency.

We are currently with a market leading, International FM organisation who are looking to recruit a Technical Engineering Manager to lead a large on-site critical shift team (circa 25 engineers) at a flagship financial services account in Central London. This is an excellent opportunity for an experienced engineer or supervisor with critical environments or data centre experience who is looking to step up into a senior leadership role. You will be responsible for operational delivery, team leadership, and maintaining the highest standards across a mission-critical facility. Key requirements: • Background in critical or data centre environments, • Relevant engineering qualifications (HNC/HND, C&G, NVQ L3+, or degree level), • HV/LV Authorised Person status, • Strong technical knowledge of electrical and mechanical critical systems, including UPS, generators, HV/LV distribution, cooling systems, BMS and life safety., • Proven people management or supervisory experience, • Strong leadership and operational focus In return, our client is offering a salary of £77,000 per annum (Flexibility for the right candidate), plus Car Allowance (£5100) + bonus (16%) plus other benefits. If this sounds like the sort of opportunity that you would like to discuss in more detail, please apply or reach out to the team for further information.

Service Desk Engineer (Weekend)Remote - London, Greater London About the Company Our client is a technology services partner specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding themselves to a high standard across reliability, security, and customer experience. They are a Microsoft Partner, focused on helping businesses transform and innovate through technology. Joining their team means hands-on access to world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview Our client is seeking an experienced, customer-focused IT engineer to join their weekend service desk team. The successful candidate will provide support across on-premises and Azure environments, acting as a key escalation point for critical incidents and changes. A genuine passion for solving technical problems and strong empathy for client needs is essential. The role involves splitting time between customer environment support, project delivery, and documentation, so excellent written and verbal communication skills are a must. Key Responsibilities Reporting to the Service Desk Manager as part of a four-person engineering team, the successful candidate will be expected to: • Serve as the primary technical point of contact for incidents and service requests, • Lead troubleshooting across Azure and on-premises infrastructure, owning major incidents from triage through to resolution and post-incident review, • Drive root cause analysis on recurring or high-impact issues, implementing lasting fixes rather than temporary workarounds, • Review and implement changes within customer environments, acting as a technical reviewer for changes raised by colleagues, • Build and maintain documentation, runbooks, and knowledge base articles to reduce future escalations and support team development, • Identify opportunities where additional services could genuinely benefit customers and communicate these to account management What the Ideal Candidate Will Bring The client is looking for someone with prior experience in an IT Solution Provider or MSP environment, with strong troubleshooting ability and a drive to keep growing professionally. Candidates should be able to demonstrate: • Experience supporting complex IT environments, • The ability to thrive in a fast-paced setting and manage competing priorities, • Strong self-management and workload prioritisation skills, • Excellent client-facing skills with the ability to handle time-critical issues calmly and efficiently Required Skills & Experience • Microsoft AZ-104 certification (or equivalent demonstrable experience); VMware Certified Professional desirable, • 4+ years in a similar role, • Solid working knowledge across most of the following: VMware, Active Directory, Exchange (Online and/or on-premises), Intune, Conditional Access, Storage/SAN Working Hours 7am - 7pm | Friday to Sunday or Saturday to Monday Benefits • 19 days annual leave (excluding UK Bank Holidays), • Health cash plan, • Cinema tickets, • Gym membership, • Social events, • Training and certification support, • Pension scheme, • High street retailer discounts, • Employee benefits hub

Venue Account Manager - Event Production Services Location: Managed Venue (On-site)Hours: 40 hours per week, 5 days out of 7 (primarily Monday-Friday, 09:00-18:00)Salary: Competitive + Benefits Key Responsibilities • Manage client relationships, meetings, and venue show rounds., • Produce accurate quotations and proposals for event production services., • Create supporting documents including floor plans and event layouts., • Liaise with venue sales teams, suppliers, and internal delivery teams., • Manage project information within CRM and hire management systems., • Ensure events are handed over accurately and billing is completed on time., • Balance client budgets with commercial objectives and margin targets.Technical Knowledge Required, • Working knowledge of Audio Visual (AV), Lighting, Audio, Staging, Rigging, and Scenic Production disciplines., • Ability to produce supporting proposal documents, including 2D floor plans and visual presentations., • Proficient in Microsoft Office, including Word, Excel, and PowerPoint., • Experience using CRM, hire management, or event management systems., • Understanding of event costing, supplier management, commercial mark-ups, and margin control.About You, • Previous experience in a Venue Account Manager, Event Sales, Technical Production, or similar client-facing role., • Experience preparing quotations and proposals across a range of event types., • Strong commercial awareness and understanding of event profitability., • Excellent communication and stakeholder management skills., • Highly organised with strong attention to detail and the ability to manage multiple projects.What's on Offer?, • Opportunity to work within a prestigious managed venue environment., • Exposure to a wide range of exciting live events and productions., • Collaborative and supportive team culture., • Competitive salary and benefits package. If you have a passion for events, client service, and commercial success, we'd love to hear from you.

Company Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis employs over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce time-to-market, and prepare for the future. At Akkodis, you’ll join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope This role operates within Akkodis Consulting & Solutions UK and is primarily responsible for driving commercial growth through strategic, relationship-led business development. The Business Management team will focus on acquiring new clients, growing existing accounts, and ensuring long-term client satisfaction. The role requires close collaboration with the Technical Operations and Talent Acquisition teams to align solutions with delivery capabilities and ensure resourcing is matched to client needs. Role The Senior Business Manager (SBM) is a senior commercial leader within Akkodis Consulting & Solutions UK, driving strategic, solutions-led business development. Focused on long-term client partnerships, the SBM leads the full sales cycle from opportunity creation to deal closure working closely with Technical Operations and Talent Acquisition to ensure delivery and resourcing align with client needs. Beyond individual performance, the SBM mentors and guides Business Manager-level colleagues, sharing best practices and supporting their development. They take ownership of account P&L, focusing on margin growth, forecasting, and commercial governance. The role involves regular engagement with senior client stakeholders and internal reporting to Business Unit Directors, contributing to strategic planning and growth across the portfolio. Responsibilities • Cultivate and manage long-term, strategic client relationships built on trust, consultation, and shared outcomes., • Drive new business through insight-led engagement, proactive prospecting, and positioning of tailored, value-led solutions., • Identify and lead multi-stream growth opportunities within existing accounts, ensuring alignment with client priorities and Akkodis' capabilities., • Oversee and coordinate high-quality responses to RFIs, RFPs, and technical bids, ensuring commercial and delivery alignment., • Build and validate cost models, safeguarding margin integrity and ensuring commercial sustainability., • Deliver compelling solution proposals to senior client stakeholders, both technical and non-technical., • Collaborate with Technical Operations to scope client requirements, shape solution design, and confirm delivery feasibility., • Partner with Talent Acquisition to define strategic recruitment needs and support mobilisation for active and forecasted engagements., • Monitor and report on account performance, including revenue growth, P&L health, client satisfaction, and risk mitigation., • Actively contribute to market and competitor analysis to inform strategic planning and client engagement strategies., • Provide guidance and mentorship to Business Manager-level colleagues, supporting their development and contributing to a high-performance culture., • Engage regularly with Business Unit Directors and other senior stakeholders, feeding into strategic account reviews and business planning. Required Experience • Proven track record of success in consultative, solutions-led sales within the technology, engineering, or professional services sectors., • Demonstrated ability to manage complex, multi-stakeholder sales cycles from early engagement through to commercial closure., • Strong experience leading responses to RFIs, RFPs, and formal bid processes, with a focus on strategic value and delivery alignment., • Exposure to technical solutioning, with the ability to shape and position commercially viable proposals based on client needs., • Experience working cross-functionally with delivery, operations, and recruitment teams to execute scalable client solutions., • Comfortable engaging and influencing senior internal and external stakeholders, including executive-level decision makers., • Commercially astute, with experience managing account-level P&L, forecasting, and performance reporting., • Prior experience mentoring or supporting the development of peers or junior colleagues is highly desirable. Required Skills • Strong consultative sales skills with the ability to uncover client challenges and co-develop solutions., • Commercially astute with experience in pricing, proposal development, and contract negotiation., • Effective communicator and relationship builder, able to influence senior decision-makers across technical and commercial functions., • Collaborative, proactive, and able to operate cross-functionally within a matrix organisation., • Highly organised and able to manage multiple parallel sales opportunities and client engagements. Required Education • Degree in Business Management, Engineering, IT, or a related commercial or technical discipline, OR, • Equivalent professional experience in a business development or account management role within a technology or consulting-led environment.

Role: Contract Manager Location: Central London Salary: 65k-70k + Car Allowance Working Pattern: Hybrid We are working with a leading facilities management company seeking a highly capable Contract Manager to lead the delivery of a high-profile TFM London Schools contract, ensuring the provision of a first-class facilities management service. Job Overview This role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of operational performance, compliance, and customer satisfaction across the contract. Reporting into the Key Account Director, the Contract Manager will be accountable for operational delivery, team leadership, financial performance, and continuous improvement initiatives. The role requires a strong relationship-builder who can engage effectively with key stakeholders while driving service excellence and contract performance. The contract has a significant soft services element, with cleaning representing the largest service line. As such, candidates must demonstrate experience managing cleaning operations alongside a solid understanding of technical FM delivery, including planned preventative maintenance (PPMs) and engineering compliance. Key Responsibilities • Ensure the efficient and effective management of integrated facilities operations across four sites, including planned and reactive maintenance of buildings, engineering systems, and assets., • Lead the delivery of cleaning and other soft FM services in line with agreed standards and service level agreements., • Act as the primary point of contact for the customer, building strong and lasting stakeholder relationships., • Oversee the performance of onsite operational teams, including Cleaning Managers and Operations Managers., • Ensure full compliance with health and safety legislation and promote a positive safety culture across the contract., • Monitor the delivery of PPMs, statutory compliance activities, and technical service standards., • Maintain accurate operational records, reporting, and documentation relating to maintenance activities and safe systems of work., • Manage contract budgets, financial targets, and service level agreements in a commercially responsible manner., • Drive continuous improvement initiatives to enhance service delivery, customer satisfaction, and contract performance., • Manage customer queries, escalations, and complaints, ensuring timely and effective resolution. Person Specification • Proven experience in a Contract Manager, Key Account Manager, or similar facilities management leadership role., • Strong experience delivering services within a TFM environment., • Demonstrable experience managing large-scale cleaning operations and wider soft FM services., • Good technical understanding of engineering services, asset management, PPMs, and statutory compliance., • Strong leadership and organisational skills, with the ability to manage multi-site operations and drive high performance., • Excellent stakeholder management and communication skills., • Commercially aware, with experience managing budgets, KPIs, and contractual performance., • Strong knowledge of relevant health and safety legislation, regulations, and industry standards., • Service-focused approach with a commitment to delivering exceptional customer outcomes.

Contract Product Manager | Authentication / IAM | Outside IR35 | £475pd I'm recruiting for a Contract Product Manager to support a key digital identity and authentication initiative within a leading membership / subscription services organisation. This role will suit a Product Manager with experience working within membership, subscription, customer account environments, alongside prior exposure to identity, authentication or access management product initiatives. Key responsibilities: • Supporting a digital identity and authentication workstream, • Enhancing and configuring an existing Azure B2C authentication journey, • Improving login and authentication experiences, including changes to the login flow, • Delivering multi-factor authentication (MFA) enhancements, providing users with authentication options such as phone, SMS/text and email, • Working across logins, authentication, SSO and digital identity, • Partnering with product, engineering and supplier teams to deliver secure, user-centric solutions, • Contributing to a longer-term roadmap including migration from Azure B2C to Entra ID Experience required: • Proven Product Management experience within membership / subscription / customer account-based environments (essential), • Previous experience working on Identity & Access Management (IAM), authentication, login journeys, SSO, MFA, digital identity and/or biometric authentication initiatives, • Comfortable working with technical teams, stakeholders and third-party suppliers, • Strong balance of customer experience, product thinking and technical understanding Contract details: • £475pd - Outside IR35, • Hybrid – 2 days per week in the office (flexible) If this aligns with your background, please send over your CV alongside a couple of bullet points outlining your relevant membership/subscription and identity / authentication / IAM experience.

Introduction This fast-growing Managed Service Provider is helping organisations modernise, secure and optimise their IT environments. With strong partnerships across cloud and cybersecurity, they’re now looking for a commercially sharp Business Development Account Manager to drive new logo acquisition and continued account growth. Role Overview: • Location: London, • Package: £45,000-£55,000 (Double OTE), • Industry: IT Managed Services / Cyber Security What You’ll Be Doing: • Identifying and targeting new business opportunities across your assigned market., • Building strong relationships with senior decision-makers and positioning tailored IT solutions that solve real business challenges., • Working closely with marketing and technical teams to shape compelling sales strategies and client proposals., • Managing the full sales cycle, from initial outreach through to negotiation and contract close., • Delivering against ambitious revenue targets and continuously refining your approach to exceed them., • Keeping a close eye on market trends and competitor activity, feeding insights back into the business to sharpen the proposition. Main Skills Needed: • Proven success in B2B sales, ideally within MSP, IT services, cloud or cybersecurity environments., • Confident communicator with the ability to influence and build credibility at senior level., • Commercially astute, strategic thinker who can develop and execute effective sales plans., • Self-driven, target-focused and comfortable operating in a fast-paced environment., • Experience using CRM tools to manage pipeline and track performance. What’s in It for You: • Excellent opportunity to step up from a Senior SDR/ BDR role to gain experience in full cycle sales, where you can follow the process through to close yourself., • Competitive salary with uncapped earning potential., • Private healthcare, life insurance and healthcare cash plan., • Pension contribution., • Clear personal development pathway with access to ongoing training and progression opportunities., • A collaborative, supportive culture where ideas are valued and success is shared., • Flexibility and a genuine commitment to work-life balance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

An exciting opportunity has arisen for an experienced Group OEM & Body Builder Programme Manager to join a global leader in vehicle safety technology. This organisation is recognised internationally for delivering innovative safety solutions across commercial vehicles and mobile machinery sectors, supporting customers worldwide through cutting-edge engineering and product development. This is a highly visible role focused on managing strategic OEM and Body Builder partnerships, driving programme delivery, and supporting international business growth across both established and emerging markets. The Role As Group OEM & Body Builder Programme Manager, you will take ownership of key OEM customer programmes from concept through to engineering release and production integration. Acting as the central point of contact between customers and internal teams, you will coordinate cross-functional activities across engineering, commercial, operations, procurement, and supply chain functions to ensure programmes are delivered on time, within budget, and to the highest standards. You will also play a key role in identifying and developing new international OEM and Body Builder opportunities, helping to drive long-term commercial growth. Key Responsibilities • Manage strategic OEM and Body Builder customer relationships, • Lead multiple programmes through full project lifecycles, • Coordinate engineering, commercial, operational, and procurement workstreams, • Drive programme governance and gate review adherence, • Support international business development and market expansion activities, • Conduct market analysis and identify target customer opportunities, • Monitor programme performance, profitability, KPIs, and forecasting, • Lead change management and commercial negotiations, • Ensure high levels of customer satisfaction and successful programme delivery About You We are looking for a commercially minded programme manager with strong technical understanding and experience working within OEM, automotive, aerospace, manufacturing, or engineering-led environments. You will possess excellent stakeholder management skills and be confident leading cross-functional projects in a fast-paced global business. Essential Skills & Experience • Proven experience in OEM account management, programme management, or technical project leadership, • Strong understanding of engineering and manufacturing processes, • Experience managing complex customer programmes, • Commercially aware with strong negotiation skills, • Excellent communication and presentation abilities, • Ability to manage multiple priorities and stakeholders effectively, • Experience using CRM/ERP and project management systems, • Degree qualified or equivalent commercial experience Desirable • Experience within automotive, vehicle technology, commercial vehicle, or aerospace sectors, • Familiarity with tools such as Microsoft Project, Power BI, PLM systems, Monday.com, Business Central, or Phocas What’s on Offer • Opportunity to join a growing international organisation, • High-profile strategic role with global exposure, • Hybrid working arrangement, • Collaborative and innovation-focused culture, • Career development opportunities within a market-leading business

Electrical Project Manager Role Overview We are seeking an experienced Electrical Project Manager to take responsibility for the successful delivery of electrical fit-out and construction projects from handover through to completion. The successful candidate will oversee all aspects of project delivery, ensuring projects are completed safely, efficiently, commercially, and to a high professional standard. This role requires a proactive individual who can manage site operations, client relationships, subcontractors, procurement activities, project programmes, commercial matters, reporting, and documentation throughout the project lifecycle. The position is ideally suited to someone who is organised, commercially focused, technically capable, and confident when working with clients, consultants, contractors, suppliers, and internal stakeholders. Key Responsibilities Project Delivery • Take ownership of assigned projects from initial handover through to practical completion and final account settlement., • Review project information received from estimating, design, procurement, and commercial teams., • Gain a full understanding of project scope, budgets, programmes, risks, exclusions, and client requirements., • Plan and coordinate labour, subcontractors, suppliers, and site resources., • Ensure installations are delivered in accordance with drawings, specifications, industry standards, and client expectations., • Monitor project progress and manage programme performance., • Attend and lead project meetings where required., • Identify project risks and implement mitigation measures., • Ensure all works are completed safely, efficiently, and to the required quality standards. Commercial Management • Maintain awareness of project budgets and financial performance., • Monitor labour, material, subcontractor, and site costs., • Manage variations, change control procedures, and commercial records., • Ensure additional works are identified, priced, agreed, and instructed appropriately., • Review project profitability on a regular basis., • Identify and address potential cost overruns promptly., • Assist with final account preparation and agreement., • Maintain accurate records to support commercial recovery and entitlement. Client and Stakeholder Management • Act as the primary point of contact for assigned projects., • Develop and maintain positive working relationships with clients, consultants, contractors, and site teams., • Provide regular project updates and progress reports., • Respond professionally and promptly to client communications., • Manage expectations and resolve issues effectively., • Escalate concerns with proposed solutions where necessary., • Represent the business in a professional and commercially aware manner. Project Reporting and Administration • Produce and issue weekly project reports., • Maintain organised and accurate project records., • Ensure project documentation is controlled and stored correctly., • Manage project trackers including RFIs, variations, procurement schedules, technical submissions, labour records, and programme updates., • Ensure information remains current and accessible to project stakeholders., • Work closely with document control and commercial teams to maintain compliance and reporting standards., • Provide regular updates to senior management. Technical Responsibilities • Review and understand project drawings, specifications, and design information., • Demonstrate knowledge of electrical systems including lighting, power, containment, distribution, emergency lighting, and associated interfaces., • Identify design issues, clashes, and technical risks., • Coordinate technical information between design teams, site teams, and subcontractors., • Manage technical submissions and approval processes., • Ensure installations comply with approved designs and specifications., • Support testing, commissioning, certification, and project handover activities. Procurement and Materials Management • Review procurement requirements during project mobilisation., • Identify long-lead items and critical procurement activities., • Coordinate material ordering and supplier engagement., • Ensure procurement activities align with project programmes., • Manage specialist equipment and package procurement where required., • Maintain effective communication with suppliers and subcontractors to ensure timely delivery Health, Safety and Quality • Promote and maintain a strong health and safety culture on all projects., • Support the preparation and review of RAMS and site-specific safety documentation., • Ensure operatives and subcontractors comply with site and company procedures., • Monitor workmanship standards and address quality issues promptly., • Support quality inspections and snagging processes., • Ensure testing, certification, and handover documentation are completed accurately and on time. Required Experience • Minimum 3 years' experience in an Electrical Project Manager or similar project delivery role., • Proven experience delivering electrical projects within commercial fit-out, refurbishment, or construction sectors., • Strong technical understanding of electrical building services installations., • Experience managing direct labour, subcontractors, and suppliers., • Good understanding of project budgets, variations, and commercial management., • Ability to interpret drawings, specifications, and construction programmes., • Experience liaising with clients, contractors, consultants, and project stakeholders., • Excellent organisational, communication, and problem-solving skills., • Ability to prioritise workload and perform effectively under pressure. Preferred Qualifications • Electrical trade background or relevant engineering qualification., • SMSTS certification., • ECS or CSCS card., • 18th Edition Wiring Regulations qualification., • Knowledge of testing and inspection processes., • Experience using project management software, document control systems, and reporting platforms. Personal Attributes • Professional and accountable., • Organised and detail-oriented., • Commercially aware and financially responsible., • Technically competent and confident., • Calm and effective under pressure., • Strong communication and relationship-building skills., • Responsive and customer-focused., • Proactive approach to problem solving., • Self-motivated and capable of working independently., • Collaborative team player with a positive attitude. Reporting Structure The Electrical Project Manager will report directly to the Projects Director and work closely with commercial, design, procurement, document control, site management, subcontractors, clients, and contractors. Purpose of the Role The primary purpose of this role is to ensure electrical projects are delivered safely, efficiently, profitably, and to the highest quality standards. The successful candidate will be expected to take full ownership of project delivery, maintain strong client relationships, protect the commercial position of projects, and ensure all contractual and operational requirements are achieved. Closing Statement This opportunity would suit an experienced Electrical Project Manager who thrives in a fast-paced construction environment and enjoys managing projects from inception through to completion. The role offers the opportunity to work on a diverse range of projects within a growing and ambitious organisation, with excellent prospects for professional development and career progression.

Role: Product Owner – Current Accounts & Payments Location: London (Oxford Circus) Hybrid: 1–2 days per week in the office About Monument Technology Limited Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology takes the proven, end to end platform developed for Monument Bank, the leading bank for the mass affluent, and makes it available to financial institutions in the UK and globally as a licensed Banking Platform as a Service. Our platform is a full-stack ‘bank or building-society-in-a-box’, delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution (“Bank-in-a-Box”). Monument Technology provides everything in one solution, taking care of all third-party contracts and integrations as well as ongoing maintenance and future platform enhancements - all for one annual licence fee, allowing our customers to embrace the most modern technology available, without any of the complexity. THE ROLE We are looking for a Product Owner to take end-to-end ownership of the Current Accounts & Payments domain across the Monument Technology platform. This is a senior product role with significant autonomy and visibility across both our engineering organisation and client base. You will work directly with banks and building societies to understand their requirements, shape product solutions and drive delivery of current account, debit card and payments capabilities across our platform. You will be the subject matter expert for payment rails including FPS, CHAPS, SWIFT and SEPA, translating complex client and regulatory requirements into scalable platform functionality. Working closely with Engineering, Architecture, Delivery and Client teams, you will own the backlog, define priorities and ensure product outcomes are delivered successfully. HOW YOU’LL MAKE AN IMPACT • Own the product vision, roadmap and backlog for Current Accounts & Payments across the Monument Technology platform., • Lead client discovery workshops to identify requirements, pain points and opportunities for product enhancement., • Translate business, operational and regulatory requirements into clear user stories, acceptance criteria and delivery-ready specifications., • Drive the implementation and evolution of payment rails including FPS, CHAPS, SWIFT and SEPA., • Define and deliver current account and debit card capabilities that are scalable, configurable and suitable for multiple client environments., • Work closely with engineering teams throughout the development lifecycle, providing clarity, prioritisation and product direction., • Collaborate with architects and platform specialists to ensure product decisions align with the wider technology strategy., • Balance client-specific requirements with long-term platform scalability and product consistency., • Partner with Compliance, Risk and client stakeholders to ensure regulatory considerations are embedded within product design., • Support client onboarding and implementation activities, ensuring successful delivery of product capabilities into production., • Continuously evaluate market trends, customer feedback and industry developments to inform product priorities and roadmap decisions. WE LOOK FOR PEOPLE WITH • 10+ years’ experience as a Product Owner, Product Manager or Senior Business Analyst within fintech or financial services., • Hands-on experience delivering payment rail implementations including FPS, CHAPS, SWIFT and SEPA., • Deep understanding of current accounts, debit card products, payments processing and operational servicing., • Proven experience owning and managing product backlogs within Agile and Scrum environments., • Strong client-facing experience, including requirements gathering, workshop facilitation and stakeholder management., • Ability to create detailed front-end and back-end specifications that support successful product delivery., • Experience working within FCA and PRA regulated environments or alongside regulated financial institutions., • Strong understanding of product delivery processes, balancing commercial priorities, customer requirements and technical constraints., • Ability to operate independently and drive outcomes in a fast-paced, scaling organisation. Experience with Mambu, Salesforce Financial Services Cloud, ClearBank, Open Banking, PSD2, credit cards, FX, savings products, lending products or broader banking platform implementations would be advantageous. You demonstrate strong product judgement, excellent communication skills and the ability to navigate complex stakeholder environments. You are comfortable working through ambiguity, making informed decisions and taking ownership of delivery outcomes from discovery through to production. OUR CULTURE AND VALUES Our culture and values align with our mission to truly understand and offer exceptional service to our clients. The Monument Technology team is passionate about building more than a bank and more than a technology platform. We are driven to create solutions that respect our clients’ time, complexity and ambition. We are guided by integrity, attentiveness, a sense of community and innovation. We build trusted relationships through collaboration, attention to detail and a commitment to continuous improvement. Through inclusive thinking and purposeful innovation, we enable our clients and colleagues to achieve more.

We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. At Digital Silk, we believe in creating an inspiring and growth-oriented environment that team members feel proud to be a part of, a company you would want to work in. We are seeking an experienced Business Development Manager with proven expertise in: • Selling branding, web design and digital marketing services, • Technical knowledge in providing guidance on best web and digital marketing practices, • Generating new leads is not mandatory as we bring in leads for our BD team however, ability to do is a bonus, • Pitching, presenting and closing tactics on Digital Agency services The ideal candidate will: • Have proven knowledge in creating proper scope estimates for custom web design, marketing and branding services, • Providing specific recommendations to clients to improve results and hit goals Digital Silk is built upon the principles of self-betterment, excellence, proactivity, and teamwork. If you share our passion and values, and want to be challenged and thrive in your career, then you’ll fit right in. This is for a full-time, remote-work-at-home position as our headquarters are in the US. We are seeking team members that can work up until 5 pm EST. Digital Silk is seeking to make IMMEDIATE hires. What we offer at Digital Silk: • A work culture focused on mutual success and continuous growth, • Competitive pay and scheduled yearly raises, • Shares in the company – share in profit upon company sale, • Challenging projects and opportunity to work with great team members, • Job stability in case of illness and personal problems, • Work-from-home opportunity, • 4 weeks paid time off The candidate must have excellent knowledge of digital agency services and be able to work with various team members to ensure projects meet standards, deliverables, and timeframe. Requirements: • Excellent English communication and speaking skills, • At least 5 years of professional sales or account management experience, • Proven sales expertise in selling branding, web design, and marketing campaigns, • Experienced at generating leads and pitching digital agency service offerings, • Able to create goals and KPI, and provide reports, • Able to work 8 am – 5 pm ET with breaks Recruitment steps: • Apply via LinkedIn, • Receive short questionnaire, • Send back answers + CV, • Have a short call with our Recruitment Team, • Have an interview with our Hiring Manager, • Get feedback We kindly ask for your CV and all correspondence to be in English.

Reporting to the Head of Client Retention, the Client Retention Manager, GRI will be responsible for managing a team of Client Engagement Specialists (CES), focusing on retaining and nurturing Dow Jones’ professional business within the Global Risk Insights vertical (Dragonfly & Oxford Analytica brands) . This role is critical to driving a strong retention strategy, reducing churn, and ensuring a high level of customer satisfaction across diverse markets. The successful candidate will possess a deep understanding of customer lifecycle management, data analytics, and market insights to underpin retention initiatives, along with geopolitical knowledge and collaboration with our analyst team to help clients leverage their contracts as much as possible. In this role, the Client Retention Manager, GRI will develop and implement advanced client retention strategies, providing direction and mentorship to a group of CES to maximize customer satisfaction and loyalty, fostering sustained business growth and profitability, as well as working to project manage our continued integration of the Dragonfly & Oxford Analytica brands under Dow Jones. The successful candidate will combine leadership capabilities with strategic insights and will work to ensure the team consistently meets or exceeds retention targets and business objectives through a robust, client-focused approach. Key Responsibilities: • Team Leadership: Guide and support a team of CES, setting clear objectives and managing performance to achieve retention targets and onboarding/migration objectives. Act as an escalation point for client issues, ensuring timely resolution., • Collaboration: Work closely with your team, Account Managers, Product and Analyst teams to ensure successful client engagement, onboarding and retention within your assigned remit. Foster collaboration between departments to develop ongoing retention strategies and maximize customer satisfaction., • Retention Strategy Contribution: Design and implement region-specific retention strategies tailored to GRI clients, aligning with company goals and driving client satisfaction., • Customer Relationship Management: Build strong relationships with strategic clients to reinforce Dow Jones’ value, addressing their unique business needs and industry challenges., • Reporting & Risk Management: Provide accurate and timely reporting on retention metrics and churn risks. Build a comprehensive risk radar to identify potential threats and opportunities for improvement in client relationships., • Data-Driven Insights: Use analytics to evaluate performance, identify risks, and improve retention strategies. Leverage insights to support cross-sell initiatives and increase revenue opportunities., • Onboarding: Provide a full plan for all clients showing stages of onboarding, including technical, training, post go-live and ongoing support services. Ensure collaboration with Sales, Specialists, Product and Analyst teams to ensure tasks for onboarding and go-live are suitable split and completed., • Sales Support: Offer insight and support in the pursuit of new sales within existing client accounts, collaborating with Account Executives to maximize customer ROI and expand revenue streams., • Training & Learning Collaboration: Work with your teams to facilitate and structure detailed learning and onboarding programmes with your clients alongside our Product Training team, including for large onboarding of new clients, product migrations and sunsets., • Performance & Incentive Tracking: Work to ensure correct performance calculation and documentation for CES during each quarterly retention audit process also, as well as working on SPIFs and local incentives to drive performance. Skills & Experience Required: • Experience: 7+ years in client retention, customer success, or account management (Geopolitical focus preferred), • Preferred but not disqualifying: previous experience in a leadership or supervisory role, with a strong emphasis on coaching, mentoring, and people development., • Customer Focused: Skilled in building lasting client relationships, with a deep understanding of customer needs and industry dynamics., • Analytical Skills: Proficiency in data analysis and CRM systems to drive informed strategies and measure success., • Strong Communicator: Excellent written and verbal communication skills alongside ability to speak at a high level with senior executives in client organizations., • Problem-Solver & Strategic Thinker: Able to make quick, data-backed decisions and proactively adjust strategies to improve outcomes., • Familiarity with client engagement technology stacks, CRM systems (SFDC), and productivity tools such as Google Suite, Airtable, Miro, Asana etc., • Initiative and Industry Knowledge: High level of self-motivation, with a deep understanding of B2B information or technology industries, with experience in product positioning and client engagement.

Assistant Commercial Manager - Ambit About Ambit Ambit is a specialist fit-out and refurbishment contractor delivering high-quality commercial interiors across London and the UK. We bring design concepts to life through technical excellence, precision delivery, and a collaborative approach. The Role We are seeking Assistant Commercial Managers to support the successful commercial delivery of projects across London. This is an excellent opportunity to gain exposure across the full project lifecycle, from pre-construction through to final account. Key Responsibilities • Support the commercial management of projects, • Assist with cost planning, budgets, and reporting, • Support subcontractor procurement and package management, • Assist with valuations, variations, and final accounts, • Monitor commercial risk and contractual compliance, • Work closely with project delivery teams, • Prepare take-offs and support BOQ production, • Maintain accurate commercial records and forecasting Skills & Experience • Experience in a commercial / QS or assistant role within construction or fit-out, • Understanding of standard contracts (e.g. JCT), • Strong numerical and analytical skills, • Good communication and stakeholder engagement skills, • Proactive and organised approach, • Degree in Quantity Surveying or similar (desirable) Why Join Ambit • Work on high-profile London fit-out projects, • Join a collaborative and growing commercial team, • Strong career progression opportunities, • Be part of Workplace Futures Group

Are you our "Type?" Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com. We are looking for an experienced Key Account Manager to be responsible for renewals of our existing customers. The ideal candidate is highly data driven with a strategic approach to renewals and upselling. What You’ll Be Doing • As a trusted sales expert, you will consult with existing enterprise customers across your assigned territories to understand their needs and deliver Monotype’s value proposition., • Learn Monotype product offerings (inclusive of type and technologies) to become a subject matter expert for key brand clients., • Negotiate and close strategic renewal deals to meet assigned personal sales quotas and goals., • Create detailed account plans for each customer, detailing renewal and upsell opportunities, • Upsell and cross-sell additional solutions to key and strategic renewal accounts., • Review all purchase orders and contracts to ensure compliance of company policies., • Organize, track and maintain client account and contact information, as well as prospect updates in CRM database., • Successfully communicate Monotype’s solutions up to C-Level through strategic value-based selling, business case definition, ROI analysis and research data., • Interact with individuals from Brand, Marketing, Creative, IT, Finance, Procurement, UX and Legal teams within a key account., • Collaborate across the organisation with marketing, finance, sales representatives, and technical support to ensure market and renewal strategies. What We’re Looking For • An ambitious and organised sales professional with proven track record of meeting/exceeding sales quotas, • Excellent verbal and written communication as well as networking skills., • Fluent in English and French, • You're inquisitive and always looking to learn, you thrive on improving your skills and experience., • You know the importance of working as a team. Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success., • Previous experience within software, technology, publishing, media, and advertising or design market segments is preferred., • Ability to manage a complex sales cycle from demo to negotiation and closing the deal., • Previous experience with using Salesforce is preferred., • Proven ability to learn new technology and products. What’s In It For You • Hybrid/Remote work arrangements and competitive paid time off programs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

Account Executive – Environmental Technology London | Hybrid We’re hiring for an innovative environmental technology business helping organisations identify and reduce air and noise pollution across construction, infrastructure and the built environment. Trusted by major organisations and operating internationally, the company is entering an exciting growth phase and looking for an Account Executive to join the commercial team. This isn’t a desk-only sales role. You’ll own accounts end-to-end — winning new business, developing client relationships, visiting sites, working closely with customers and helping them turn environmental data into real action. You’ll also gain hands-on exposure to the technology and operations side of the business. Account Executive Responsibilites: • Win and grow customer accounts, • Manage relationships across the full sales cycle, • Visit client sites and understand projects first-hand, • Work closely with technical and operations teams, • Help customers maximise value from the solution Account Executive Requirements: ✔ 3+ years in B2B sales / account management ✔ Strong relationship builder, not just pipeline manager ✔ Interest in sustainability, construction, infrastructure or environmental tech ✔ Self-starter who enjoys ownership and wants to make an impact If you’re looking for a role that combines commercial ownership with sustainability and technology, get in touch with Rebecca at IC Resources for more information!

Position: Senior Legal Counsel Company: Cleveland & Co Location: London Reports To: Head of Investment Management About Cleveland & Co Cleveland & Co is a dynamic outsourced in-house legal team, delivering innovative, strategic legal solutions to clients across the investment management industry. We deliver high-calibre advice across asset owners, asset allocators, industry associations and industry service providers. Our clients trust us not only for our technical excellence, but for our commercial mindset and ability to operate as a true extension of their internal team. The Senior Legal Counsel role is built for someone who combines deep investment management and funds expertise with the ambition to own a market segment, not just deliver work within it. This person is technically exceptional, commercially sharp, and able to credibly partner with key business stakeholders. They can lead complex negotiations and manage delivery across multiple transactions. But they also want more than execution. They want to shape the offering, own client relationships, and be accountable for growth. The wrong environment for them is one where seniority means waiting and where impact is diluted by layers. They don’t want to “support” a strategy, they want to drive it. At Cleveland & Co, they will do exactly that. This is an opportunity to support building a platform: to lead client relationships, and play a meaningful role in scaling a firm that is redefining what great in-house legal support looks like. Role Summary We are seeking an excellent Investment Management lawyer to support our investment management advisory capability across the firm. This is a high-impact role advising fund managers and investment firms across the full lifecycle of asset management activity, including: • Fund launches across all asset classes, fund types and jurisdictions;, • Ongoing fund operations and governance;, • Investment Management Agreements (IMAs) and delegated management arrangements;, • Marketing and distribution documentation and platform agreements; and, • Negotiation of key third-party arrangements including:, • Custody;, • Fund administration; and, • Depositary / trustee arrangements (where relevant). This role is ideal for someone who can combine technical excellence and commercial judgement, while also owning client relationships and contributing meaningfully to the firm’s growth Key Responsibilities Fund Launches (End-to-End Execution) • Lead and project manage fund launches from inception through to launch, including:, • Structuring, product design, timelines and execution planning, • Drafting and negotiating fund documentation relevant to the fund type and strategy, • Coordination with tax, regulatory, operational and distribution workstreams, • Advise across a wide range of fund types and asset classes, including:, • Retail Funds, • Hedge funds and liquid strategies, • Real estate, infrastructure and renewables funds, • Hybrid funds and bespoke structures, • Alternative fund vehicles and managed account structures Investment Management & Delegation Arrangements • Draft, negotiate and advise on Investment Management Agreements (IMAs) including:, • Delegation and sub-advisory arrangements, • Investment advisory and management fee structures, • Termination, liability, indemnities and risk allocation, • Governance, reporting, oversight and operational obligations, • Advise on related platform arrangements (including where applicable):, • Managed accounts, • White-label / hosted fund structures, • AIFM / ManCo arrangements and service models Marketing, Distribution & Investor Communications • Advise on marketing and distribution approaches, including:, • Investor-facing disclosures and marketing materials, • Distribution models and intermediary arrangements, • Ongoing updates, reporting and investor communications, • Provide commercially pragmatic support to clients navigating:, • Cross-border distribution considerations, • Institutional investor expectations and market practice, • ESG-related disclosures and messaging (where relevant) Operational & Service Provider Contracting • Lead negotiation and execution of key operational agreements including:, • Custody agreements, • Fund administration agreements, • Transfer agency agreements (where applicable), • Advise clients on operational risk and vendor strategy, including:, • Service levels, liability caps, business continuity and termination rights, • Reporting obligations, oversight frameworks and dispute management, • Practical contract negotiation that protects the manager without creating friction Key Qualifications • Law Degree, • Qualified lawyer in England & Wales (or common law jurisdiction) with strong UK institutional private markets experience, • 8+ PQE, • Prior experience in an in-house environment, partnering closely with investment teams, • Strong track record advising investment managers and operational & service providers (in-house or from a leading law firm), • Good to have: ability to win work and grow client relationships, including leading commercial discussions and converting opportunities, • Good commercial instincts, with the ability to advise beyond pure legal risk, • Excellent drafting, negotiation and communication skills, • Comfortable operating at pace with autonomy, accountability and senior stakeholder exposure Why Join Cleveland & Co? Front-Row Seat to the Market: You will advise a range of investment management clients from boutiques to global houses on a broad range of legal issues matters. Build the Platform and Your Own Trajectory: You will have the opportunity to grow Cleveland & Co’s investment management client base and strengthen our market presence. For the right person, this is a rare chance to combine top-tier legal work with genuine commercial ownership and long-term upside. Move Faster, With Less Friction: You’ll operate in a high-performance environment that values momentum, accountability, and smart judgement. We move quickly, collaborate closely, and give senior people the autonomy to lead, without unnecessary hierarchy. Work That Stays Interesting: Your work will span funds, investment management agreements and distribution, with the variety and complexity that keeps exceptional lawyers engaged and growing. A Team Worth Joining: You’ll work alongside people who are ambitious, sharp, and genuinely collaborative. We take client service seriously, we back each other, and we’re building something meaningful together. LOCATION This is a full-time, in-office role based at our London Bridge office. Please note: Cleveland & Co is not a legal placement agency. We are a fully integrated, outsourced in-house legal team. You will be working as part of our core team, alongside colleagues, not deployed onsite at client offices. We operate as a collaborative, high-performing legal function, serving multiple clients from within our own firm. Application Process To apply, please send your CV to hr@cleveland-co.com, outlining your relevant experience and what excites you about this opportunity. We’re reviewing applications on a rolling basis and encourage early submissions. If you’re a strategic lawyer ready to take the next bold step in your career, we’d love to hear from you. Cleveland & Co is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Account Manager / Client Success Manager / Account Director £60,000–£70,000 | London | Programmatic Video Technology I’m working with a global video technology and monetisation platform that is hiring a senior client-facing person in London. The business works across video, CTV, publisher monetisation and programmatic advertising, supporting major media owners, broadcasters, streamers and advertisers. This is a key UK hire. You would be joining a small local team and taking ownership of a large part of the UK post-sales client relationship function. The role You will manage and grow strategic client relationships across agencies, advertisers and partners, working closely with internal commercial, product and technical teams. The role will involve: • Owning day-to-day and senior client relationships, • Supporting clients across programmatic video and advertising technology, • Helping clients get more value from the platform, • Acting as the link between clients, commercial teams and product, • Supporting the rollout of a new AI-led campaign orchestration product, • Bringing structure, confidence and seniority to the UK account management function The experience needed The key requirement is strong programmatic knowledge. Ideally, you will have: • Experience in AdTech, programmatic, video, CTV or digital media, • Hands-on DSP experience at some point in your career, • Agency, trading desk, platform or client success experience, • Confidence speaking with traders, activation teams and senior stakeholders, • Strong relationship management and commercial judgement, • Enough seniority to operate independently as the main UK AM/client-facing lead The title can flex depending on experience, so this could suit someone currently operating as a Senior Account Manager, Account Director, Client Success Manager, Programmatic Solutions Manager or similar. If you have strong programmatic experience and want more ownership in a growing video technology business, message me. 📊 Curious how your salary compares across the Adtech market? We’ve just released our latest Salary Survey, built from real hiring data. It highlights where salaries are moving, where demand is strongest, and what top talent is commanding in today’s market. If you’re benchmarking your next move or simply want a clearer view of the landscape, it’s worth a look. Download it here

• Join a small, highly respected digital studio in East London., • Own beautifully crafted web projects from brief through to launch., • Work closely with founders, designers and remote developers. A boutique digital studio is looking for a Senior Digital Project Manager to join their growing team in East London. The studio delivers carefully crafted Craft CMS websites and digital platforms for established B2C brands and organisations, combining strong design thinking with robust technical delivery. This is a key Senior Digital Project Manager role within a close-knit team. You’ll lead projects end-to-end, manage day-to-day client relationships and help bring structure across a fast-moving studio environment. What you’ll be doing As Senior Digital Project Manager, you’ll manage multiple digital and Craft CMS projects across scoping, timelines, budgets and delivery. You’ll work closely with designers and developers, writing clear technical briefs, managing sprint planning and helping keep projects on track. You’ll also support client meetings, proposals and ongoing retainers, building strong relationships and acting as a trusted point of contact throughout the project lifecycle. What experience you’ll need to apply • Experience in a similar Digital Project Manager, Digital Producer, Senior Digital Project Manager role within a digital agency or studio., • You could be a Senior Account Manager or Account Director for a smaller agency in a hybrid role where you also manage digital projects., • Experience delivering website and CMS projects end-to-end., • Strong organisational skills across timelines, budgets and resourcing., • Experience managing and briefing developers., • Good technical understanding across digital delivery., • Confident communication skills and a collaborative approach., • Comfortable working within a smaller, less structured environment. What you’ll get in return for your talents The salary on offer is in the region of £50k - £60k depending on experience, alongside hybrid working with a minimum of three days per week in the East London studio. This is an opportunity to join a stable, well-established studio with long-standing client relationships, high-quality project work and genuine autonomy within the role. What's next? If this Senior Project Manager role sounds like a good fit, apply with your CV.

About the Role: This is a newly created role on a fast-growing team. Stellar Copilot is redefining what small business marketing looks like in the age of AI. Our teams leverage Pixis’ best-in-class AI tooling to improve and automate the core paid media processes of businesses across industries and at every stage of growth. As a Customer Success Manager on the Copilot team, you'll manage a portfolio of small business clients —learning their objectives inside and out, building AI-powered workflows tailored to their needs, and providing the strategic guidance that helps take them to the next level. You'll also work directly with Pixis' in-house AI engineering team, influencing product improvements, contributing ideas for new initiatives, and being among the first to test the latest in AI-enabled advertising technology. What you'll do: – Partner with AI-enabled paid media teams to drive measurable results for a portfolio of small business clients – Leverage AI technology to design workflows and automated processes that address each client's unique marketing needs – Own client relationships from onboarding through retention — managing communications, check-ins, and key touchpoints – Lead client meetings and deliver clear, compelling campaign reporting and performance reviews – Collaborate closely with internal media teams, translating client business context into actionable campaign and optimization decisions – Identify cross-sell and upsell opportunities and work with clients to expand the scope of their Copilot programs – Feed product insights and client feedback directly to the Pixis AI engineering team to shape future development – Collaborate with our AI engineering team to design and build agentic support for account management —defining workflows, testing agent capabilities, and helping automate the routine work of managing client portfolios at scale What we 're looking for: – 2–3 years of experience in a customer success, account management, or client services role — ideally within a services business or technical product organization – Experience working with paid advertising platforms, particularly Google Search and Meta, and the ability to speak to their role in a marketing program – A genuine passion for working with clients — you're energized by understanding their goals and helping them win – Demonstrated interest in AI-powered marketing tools and an eagerness to build expertise in this space – Experience working with or marketing to small businesses, with an understanding of how their operations and marketing priorities typically function – A commercial mindset — you can identify growth opportunities and are comfortable having cross-sell conversations About Stellar: The traditional agency model wasn't built for what comes next. Stellar is. Stellar is a performance marketing group designed for high-growth brands that demand speed, clarity, and real outcomes. We bring together 11 specialist agencies across paid media, creative, lifecycle, SEO, and platform strategy — all connected by Pixis, our shared AI infrastructure.