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Electronic Repair EngineerSolihull, commutable from Coventry, Nuneaton, Marston Green, Birmingham and surrounding areas. £30,000-£35,000 + Workshop Based + Days Shift Patten, Monday to Friday + Flexible Start and Finish Time (40hrs) + Training Opportunities + Career Progression + Holiday + PensionExciting opportunity for someone looking for a technically interesting role, with a rapidly expanding company offering extensive progression and development opportunities.On offer is the chance to really grow and expand your skill set whilst working with the latest technologies and niche products up to the value of £200k. This company, who specialise in the electronic and telecommunication industry, are undergoing a rapid period of growth and expansion. As such, there are multiple roles available as they require talented individuals to join the company who are interested in research & development, design, testing, quality and design.The day to day responsibilities for this role will be to service, test and refurbish electronic hardware products. The successful candidate will be offered training to get up to speed in the role and work on research and development projects. This is an excellent opportunity to join a company who will offer you long term development and training.The Role:Involved in research and development projects *Workshop based, in SolihullThe Person:*Electronic Engineer/ Test Engineer/ Bench Engineer/ PCB Engineer/ Test Technician/ Solderer or similar backgrounds considered *Must have experience repairing down to component level *Must have experience soldering electronics Holding either Electronics or Telecommunications Engineering qualifications (e.g. Degree, HNC, HND, BTEC, NVQ, City and Guilds etc) would be desirable but essentialReference Number: BBBH265234To apply for this role or to be considered for further roles, please click "Apply Now", or contact Nick Phillips at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Limited is acting as an Employment Agency in relation to this vacancy.

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: • Salary: £35,000 - £50,000 Depending on Experience, • Hours: Monday - Friday, 9am - 5:30pm, • Contract Type: Permanent, • Location: Hybrid - Solihull, • 33 days holiday (including Bank Holidays), • Referral Bonus - Recommend a friend, • Employee Assistance Programme, • Private Medical Insurance after probation, • Enhanced Maternity and Paternity pay Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. • Plan, lead, and document structured Service Review Meetings with key stakeholders., • Deliver comprehensive Service Management Reports and lead ongoing improvement plans., • Act as the escalation point for internal and external customer service concerns., • Partner with Account Management to align on strategic goals and drive new opportunities., • Review customer P&Ls to ensure contract profitability and efficiency in service delivery., • Monitor and report on KPIs, SLAs, and service performance to meet customer expectations., • Provide detailed business reporting and forecasting to internal and external stakeholders. ITIL V4 Foundation (essential); additional ITIL modules are a plus • 2+ years of experience in a customer-facing service management role, • Background in IT, Managed Services, or Telecoms industry, • Experience managing multiple customers/accounts, • Proficient in Microsoft Office applications, • Experience working with P&L and understanding commercial impacts, • Familiarity with ServiceNow or similar ITSM platforms, • Strong Negotiation and Influencing Skills Red Recruitment (Agency).

Complaints Manager Solihull £40k About Us We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. We don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Role Overview The Executive Resolutions Manager is responsible for leading the end-to-end complaints process to ensure all customer issues are managed efficiently, transparently, and in line with contractual and regulatory requirements. This role will manage a team of executive resolution specialists to champion customer advocacy, drive service improvements, and work cross-functionally to reduce the volume and severity of complaints within the MSP environment. Key Responsibilities Complaint Handling & Resolution • Own the full lifecycle of customer complaints from receipt to closure, ensuring timely, accurate, and empathetic communication., • Conduct detailed investigations, working with technical teams, Service Desk, Network Operations, and Account Management to determine root cause., • Provide clear, well-structured responses and action plans to customers., • Ensure complaints are handled in line with SLAs, contractual obligations, and industry best practice. Customer Advocacy • Act as the escalation point for dissatisfied customers, restoring confidence and maintaining trust in the service., • Represent the customer’s voice internally, ensuring their concerns influence service improvement and operational decisions. Governance & Reporting • Maintain complete records of all complaints, actions, and outcomes within the Service Now platform., • Produce weekly and monthly complaint performance reports, including trends, insights, and risks., • Analyse and present complaint themes and outcomes in internal service reviews and governance forums with senior leadership. Service Improvement • Identify trends, recurring issues, and systemic problems contributing to customer dissatisfaction., • Work with Problem Management and Service Improvement teams to implement corrective actions and prevent repeat complaints., • Track and measure the effectiveness of improvement initiatives. Stakeholder Management • Collaborate closely with Service Delivery Managers, Technical Leads, NOC, SOC, Project Managers, and Account Managers., • Communicate confidently with customers at all levels, including IT Directors and CIOs., • Manage expectations and ensure transparency throughout all complaint stages. Compliance & Quality Assurance • Ensure complaints are handled in line with ISO standards (e.g., ISO 9001, ISO 27001) and internal policies., • Support audits by providing documentation, evidence, and process insight., • Continually review and enhance the complaints process for efficiency and quality. Skills & Experience Essential • Experience managing complaints or escalations within an MSP, telecoms, IT services, or similar environment., • Strong understanding of ITIL concepts, particularly Incident, Problem, and Service Management., • Excellent written communication skills with the ability to simplify complex technical issues., • Strong analytical and investigative skills., • Empathetic, calm under pressure, and customer-focused., • ITIL Foundation certification., • Experience with ServiceNow, Freshservice, or other ITSM tools., • Background in service delivery, customer success, or technical support. Key Attributes • Customer advocate, • Detail-oriented, • Strong communicator, • Calm and professional under pressure, • Proactive problem solver, • Relationship builder

We’re recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities • Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans, • Plan, lead, and document structured Service Review Meetings with key stakeholders, • Produce and present Service Management Reports, driving continual service improvement, • Act as the escalation point for internal and external service issues, • Work closely with Account Management to align on customer strategy and identify growth opportunities, • Review customer P&Ls to ensure contract profitability and efficient service delivery, • Monitor and report on KPIs, SLAs, and service performance, ensuring expectations are consistently met, • Deliver accurate business reporting, forecasting, and insights to stakeholders, • Support wider service initiatives and collaborate cross-functionally to improve the overall customer experienceWhat Success Looks Like, • High customer satisfaction scores (NPS and service surveys), • Strong customer retention and long-term account growth, • Identification and delivery of upsell and revenue-enhancing opportunities, • Profitable, cost-effective service delivery, • Consistent SLA performance and operational excellenceExperience & Qualifications, • ITIL v4 Foundation (essential); additional ITIL certifications advantageous, • Minimum 2 years’ experience in a customer-facing service management role, • Background within IT, Managed Services, or Telecoms, • Experience managing multiple customers or accounts concurrently, • Strong proficiency in Microsoft Office applications, • Commercial awareness, including experience reviewing P&L performance, • Familiarity with ServiceNow or similar ITSM platformsSkills to Succeed, • Excellent written and verbal communication skills, including senior stakeholder engagement, • Strong negotiation and influencing capability, • Customer-first mindset with a focus on value delivery, • Resilient and comfortable operating in a fast-paced environment, • Highly organised, self-motivated, and able to manage competing priorities, • Proven ability to drive change, meet deadlines, and lead improvement initiatives

Civils Operative (TELECOMS) Location: Birmingham, Midlands Type: Full-Time, Permanent Salary: £28k - £38k depending on experience Project Partners are now recruiting for experienced Civils Operatives based in the Midlands who are looking for a new full-time, permanent position within Telecommunications. You will be based at their Birmingham yard and you will need to be willing to travel nationwide, as the clients work is national. (No requirement to cover Scotland or the far north of England) Purpose of the role: To undertake telecoms civils works (including excavations, duct laying, reinstatement, cabinet and box building) to support fibre and utility network build and maintenance activities across fixed line projects. Ensuring all works are delivered safely, on time, to quality standards, and in compliance with client and regulatory requirements. The ideal candidates will have a background in box and/or cabinet building. Duties and Responsibilities: • Knowledge of reinstatement specifications (HAUC)., • Ability to read and interpret civils/fibre build drawings., • Strong awareness of site safety and compliance., • Team player with good communication skills., • Willingness to work outdoors in all weather conditions., • Experience mentoring apprentices or less experienced operatives., • Knowledge of fibre network build processes. Qualifications and Experience Required for the role: (Essential) • Experience in telecoms or utilities civils works (excavation, ducting, reinstatement)., • NRSWA (Street Works) Operative accreditation., • CSCS card., • Full UK Driving Licence., • Understanding of Health & Safety requirements on civils sites., • Ability to operate plant and machinery (e.g., mini-diggers). (Desirable) • First Aid at Work., • CAT & Genny training., • Confined Spaces training., • Experience on SPEN, Virgin Media, or CityFibre projects., • Openreach accreditations, • Digger & Plant tickets

RARE & EXCITING OPPORTUNITY FOR AN EXPERIENCED PROPERTY LAWYER! Property Counsel - National Infrastructure Programme Location: Birmingham Salary: Grade 17 + excellent benefits Help define the legal foundations of one of the UK’s most transformative infrastructure projects. This is a rare opening to work at the intersection of property law, strategy, and delivery. Key responsibilities: • Advise on acquisitions, disposals, telecoms, leases, licences, and easements, • Negotiate agreements with utilities and statutory undertakers, • Draft and negotiate complex commercial contracts and confidentiality agreements What you’ll bring: • Qualified solicitor with strong property and infrastructure law expertise, ideally with an LA, construction or utilities projects background, • Ability to influence stakeholders and navigate high-value negotiations, • Infrastructure or development experience is highly advantageous For a confidential discussion, contact Sharzad Michaels at Allen Lane’s Legal & Governance team. Ref: PR/017768

SALES CONSULTANT (TELESALES) Permanent, Full Time Basic Salary: £28k - £32k base Bonus: £10.8k uncapped commission pot Location: Birmingham (4 days per week expected in the office - Fridays from home) Reports to: Sales Manager The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector, providing a range of products and solutions to its customers to increase profits through increasing share of wallet, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow 65 million litres of Fuel per annum through its card processes. The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core. The business is very efficient and proudly operates with circa 50 colleagues whilst delivering over £80m of turnover. It means that the senior management team need to be able to operate at both the strategic and operational level often in the same meeting. The ability to ‘roll up your sleeves’ and deliver your own solutions is a hugely important asset to us. As a Sales Consultant, you will play a pivotal role at The Fuel Store by proactively driving business growth through outbound prospecting, negotiation and closing new deals. Your primary responsibilities will include opening and converting these opportunities, building strong lasting relationships, managing new clients through a successful embedding period, and engaging in persuasive communication to promote our products and services across fleet management. Your ability to understand client needs, provide tailored solutions, and consistently meet or exceed sales targets will be critical to your success. KEY RESPONSIBILITIES: • Conducting outbound sales calls with new prospects and identifying customer needs to provide appropriate solutions based on our product portfolio, • Challenging and influencing decision-makers to move deals forward and close opportunities, • Turn customer interest into commitment by confidently overcoming objections and securing sales, • Consistently pushing to exceed targets by capitalising on every opportunity, • Upselling our product portfolio to maximise sales with new customers where applicable, • Deliver a first-class client experience to ensure satisfaction and longevity, • Converting new business opportunities by promoting The Fuel Store brand and clearly communicating our offering, • Understanding client needs and requirements to deliver tailored solutions, • Cultivating consultative long-term relationships with clients to foster loyalty and repeat business, • Onboarding new clients and managing a successful embedding through the first 13 weeks of early life management, • Reacting positively to underperforming clients to retain or regain usage, • Building and maintaining a strong pipeline of potential customers from generated leads, • Utilising our CRM systems to record and track customer interactions, • Achieving and exceeding KPIs in correlation with business needs, • Maintaining a high standard within your calls, focusing on compliance and quality checks monthly, • Displaying a competitive edge and results-driven mindset to outperform competitors in the market REQUIREMENTS: To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge, skills and experience: • At least 2 years’ experience in a Sales role, • Ability to work to a high volume and manage your own diary effectively, • The ability to learn quickly and take in complex information, • Familiarity with CRM systems and sales processes, • Experience in high-volume outbound sales environments, with strong KPI discipline and fast conversion cycles, • Familiarity with industries such as fuel cards, energy, telecoms, insurance and financial services (inc. payments) is preferable, • Highly competitive and driven to outperform targets, with a natural hunger for success and a mindset geared toward winning in fast-paced sales environments, • Great aptitude for overcoming challenges, • Resilience and ability to focus on the detail but not forget the bigger picture, • Ability to work hard as an individual but also bring value to the wider team, • Excellent organisation and time management, • Be commercially savvy, • Comfortable with CRM systems such as Dynamics 365 and using data to drive decisions YOU SHOULD APPLY IF YOU: • Are genuinely passionate about sales, • Want to be part of a forward-thinking, sales-driven team, • Thrive in a fast-paced, growing business where your ideas and actions directly influence success, • Are naturally curious, proactive, and love tackling challenges with creativity and energy, • Want to keep learning, investing in your own development while contributing to the wider Sales team’s growth, • Want to be part of a forward-thinking, people-driven team that values innovation, collaboration, and continuous improvement OUR CULTURE: TFS are in the simplicity business and we are building a team who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention. And brilliant enough to actually change it. What’s in it for you? • Competitive Base Salary, • Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme, • Life Assurance: Payable at 3x Basic Salary, • Health & Wellbeing: Access to MediCash upon passing probation, including healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 children, • Holiday Entitlement: 26 days annual leave plus all statutory holidays, • Financial Advice: Access to 1-2-1 financial advisor sessions free of charge, • Career Progression: Personal development plans and access to an in-house L&D Specialist, • Location: Based in Birmingham City Centre, • Supporting local charities: Passionate about giving back to the local community We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented colleagues to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed. If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could rise to the challenge and succeed in our business! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. Benefits & Package for a Service Delivery Manager: Salary: £35,000 - £50,000 Depending on Experience Hours: Monday

Our Client is an established and highly reputable Air Conditioning Contractor with 35 years of successful trading and offices covering the South East. They are a specialist in providing Installations, PPM & Reactive Maintenance projects and repairs in numerous sectors including; commercial, telecoms

Telecoms Project Engineer – (SISS) Midlands | Rail Sector | Permanent We are recruiting on behalf of a leading railway telecoms contractor for a Telecoms Project Engineer to support delivery across projects in the UK. This role is focused purely on Telecoms SISS systems, including: * CCTV

Acting as an Installation design engineer for customer projects, you will be responsible for the production of all installation design documentation on the project and ensuring all works are carried out to the customer requirements and industry standards. Covering aspects of telecoms systems design and 2D/3D model integration Do you have the skills to fill this role Read the complete details below, and make your application today. o Basic understanding of the Client xrnqpay commercial arrangements in the deli Please click on the apply button to read the full job description

Our Client is an established and highly reputable Air Conditioning Contractor with 35 years of successful trading and offices covering the South East.They are a specialist in providing Installations, PPM & Reactive Maintenance projects and repairs in numerous sectors including; commercial, telecoms,

A leading search AI firm in the United Kingdom is seeking an experienced Account Executive to manage strategic accounts within the telecommunications sector.The successful candidate will drive revenue growth, execute a proactive outreach strategy, and lead complex negotiations to close deals.With ov

UK-based infrastructure services company delivering critical energy, power, water, telecoms and social infrastructure projects. Following the acquisition of Wood’s UK Transmission & Distribution business, United Infrastructure has strengthened its capabilities in power engineering, construction an

A leading construction consultancy in Birmingham is seeking a Project Engineer – Telecoms to join their ASPRO Rail team. The ideal candidate will be a Chartered Engineer with over 8 years of experience in telecoms engineering.

Technical Support Advisor 2nd Line Telco. You''ll provide advanced technical support and issue resolution. Experience in a customer facing technical support role, supporting telecoms or connectivity.

Search AI Company that empowers businesses to find answers in real time using all their data.Elastic enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people.The Elastic Search AI Platform, used by more than 50%

No previous telecoms experience is required — just the right attitude and commitment to develop within the industry. Please forward a copy of your CV to Adam Smith - adam@veatelecoms. VEA Telecoms are going through an exciting period of growth, and we’re now recruiting.

A growing telecom company in Birmingham is looking for Trainee Fibre Engineers to join their maintenance teams. This role offers hands-on experience alongside a Senior Engineer, providing structured training and clear opportunities for career progression.

A growing telecommunications company in the UK is looking for Trainee Fibre Engineers to join their teams in Birmingham and Coleshill. This role offers hands-on experience working under the mentorship of Senior Engineers, providing an excellent opportunity for career advancement into fully qualified

A national law firm is seeking a Property Litigation Solicitor to join their highly ranked team in Birmingham.The role involves dealing with various property disputes and working with significant clients in the field.Candidates should have a minimum of 18 months experience in property litigation, sh

A leading telecom company in Birmingham is seeking Trainee Fibre Engineers to join its maintenance teams. This role offers the chance to work alongside experienced engineers while receiving full training and support to gain industry accreditations. The position allows for clear career progression in

VEA Telecoms are going through an exciting period of growth, and we're now recruiting. This is a genuine opportunity to build a long-term career in telecoms, with clear progression into fully qualified Engineer, Team Lead, and Supervisor roles in time. No previous telecoms experience is required —

Our Transportation team is growing and we have an exciting opportunity for a Project Engineer – Telecoms to join our ASPRO Rail team on a full‑time permanent contract. As Project Engineer – Telecoms you will represent Mace whilst interfacing with our key client Network Rail. Competent telecoms

Demand Planning & Strategy Lead – Utilities Walsall £45k - £48k + benefits Water demand is rising. Infrastructure is under pressure. Utilities need better ways to understand and manage consumption. This role sits right at the centre of that challenge. We’re working with a regulated utilities business looking for someone to shape their demand strategy through to 2030. You’ll analyse usage trends, work with smart meter data and develop programmes that help reduce demand across both domestic and commercial customers. It’s a role that blends data insight, strategy and delivery. What you’ll be doing: Developing a long-term demand strategy Analysing consumption data and forecasting future demand Using smart meter insight to shape efficiency initiatives Measuring programme impact and reporting outcomes Working across teams and external partners to deliver change Backgrounds we’re open to: You don’t need to come directly from water. We’d be keen to speak to people from utilities, energy, telecoms or infrastructure environments where you’ve worked on demand forecasting, capacity planning or data-led strategy. If you’re interested in roles at the intersection of infrastructure, data and sustainability, this is a great opportunity to shape how demand is managed long term

Survey Installation Design Engineer (Survey IDE) - Network Services Hybrid working - Midlands / South of the UK (Work from home, Telent office, Customer sites) Full time, Permanent Telent are seeking a Survey Installation Design Engineer (Survey IDE) to join our Network Services division following an influx of work across multiple programmes. This is a hybrid working / Agile role that will involve remote working, occasional attendance at Telent offices, and travel to customer sites across the UK. A full UK driving licence and the flexibility to travel are essential. When you join Telent's Engineering Team, you'll be part of a high-performing group delivering complex and critical work. You'll collaborate with technical experts dedicated to building and protecting the nation's essential communications infrastructure - keeping services connected 24/7. Role Profile Reporting to the Installation Design Manager, you will produce high-quality installation design documentation for Network Services projects. You'll spend most of your time working remotely or from a Telent office, supported by frequent site visits. Your primary focus will be conducting site and desktop surveys, documenting existing network cabinets, cabling, power supplies, and infrastructure to assess their suitability for proposed upgrades or installations. Full training will be provided, tailored to your existing skills and accreditations. What You'll Do Champion safe working practices and ensure all activities are fully documented. Contribute to a 'right first time' quality culture and deliver work compliant with BS EN installation standards. Produce detailed Site Survey Reports, Equipment Layout Drawings, Installation Guides, Rack Face Layouts, Cable Lists, and Label Schedules. Support the Installation Design Manager by managing day-to-day design requests. Maintain the Installation Standard Library to improve installation quality and support field teams. Attend project mobilisation launches and review project scopes to understand design requirements. Assist field service teams during installation and provide ongoing design support. Maintain strong knowledge of BS EN installation standards and identify scope changes promptly. Conduct regular site surveys in line with project schedules. Present your designs to internal and external stakeholders.Who You Are You are a detail-oriented engineer with proven experience conducting telecoms surveys and producing installation designs. Comfortable working independently, on-site, and within a collaborative team, you bring strong communication skills, sound technical judgment, and a commitment to high-quality, compliant work. You're confident engaging with stakeholders, producing clear documentation, and supporting field teams, and you approach each project with professionalism, reliability, and a customer-focused mindset. Relevant certifications and strong IT skills will help you thrive in this role. Key attributes include: Technically competent with proven telecoms survey and design experience Strong communicator with the ability to present findings clearly Meticulous attention to detail and accuracy in documentation Confident working both on-site and in remote/office settings Proactive problem-solver with strong stakeholder management skills Committed to safety, compliance, and continuous professional development Flexible, reliable, and able to travel as requiredKey Requirements Full UK clean driving licence and willingness to travel Experience delivering telecoms survey and installation designs Proficiency with MS Office applications including Excel, Visio, PowerPoint Demonstrable experience following BS EN installation standards Strong written and verbal communication skills Ability to work collaboratively in a matrix environment Customer-focused with strong stakeholder engagement skills Strong analytical and reasoning capabilities Valid Baseline Personnel Security Standard Clearance Expert-level MS Word and Visio skills Ability to read and interpret CAD drawings CSCS card Awareness of CDM regulations City & Guilds 3668 Fibre Level 2 (desirable) City & Guilds 3668 Unit 3 Copper Datacoms (desirable)What We Offer A career at Telent offers opportunities to work across sectors, technologies, and customer environments, enabling you to develop your skills and create meaningful impact. We're committed to fostering an inclusive culture that celebrates diverse ideas and ensures everyone can thrive. Benefits include: 26 days annual leave + 8 public holidays, with buy/sell options Company pension scheme Access to the flexible benefits portal Career development and progression opportunities Family-friendly policies Occupational health support and wellbeing portal Discounts on cinema, restaurants and shopping via the Telent Reward SchemeWe are proud to champion diversity and inclusion, ensuring our teams reflect the communities we serve. At Telent, people are at the heart of what we do. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility

Senior Integrations Project Manager Location: Onsite in Solihull 3 days per week / Hybrid Salary: £65,000 - £80,000 We are looking for an experienced Senior Integrations Project Manager to lead major internal projects, including business integrations, organisational change, and systems transformation or consolidation. This role is ideal for someone who has delivered complex cross functional projects and has a high level of experience supporting acquisitions and post merger integration. Job responsibilities.. Own projects end to end, delivering on time, on budget, and to scope. Lead multi disciplinary workstreams across IT, Operations, Finance, HR, Product, and Customer teams. Drive integration programmes, including systems consolidation, data migration, and process alignment following acquisitions. Champion organisational change, using frameworks such as ADKAR or Prosci to support adoption and cultural alignment. Manage risks, dependencies, and governance, ensuring compliance with GDPR and internal standards. Produce clear reporting, using tools like (url removed), Power BI, Excel, and MS Project to track progress and communicate with senior stakeholders. Apply structured delivery methodologies, including PRINCE2, Waterfall, Agile, or hybrid approaches. Essential Skills & Experience At least 5-10 years of project management experience, with at least 5 years leading complex internal or cross functional projects. Experience in IT, telecoms, or technology led environments. A proven track record delivering integration projects involving systems, data, processes, and people. Strong experience with systems consolidation and data migration (CRM, ERP/Finance, billing, HR systems). Excellent governance and reporting skills - RAID logs, SteerCo packs, benefits tracking, budgets. A recognised PM qualification (PRINCE2 Practitioner, MSP, PMP desirable). Confidence using tools such as (url removed), MS Project, Asana, Power BI. Ability to pass BPSS and other security checks.ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Commercial Manager Birmingham Up to c£105,000, plus company package Are you currently working as Commercial Manager looking for a fresh challenge or a Managing Quantity Surveyor looking to take the next step in your career? We have partnered up with a longstanding client at Kenton Black who are going through a sustained period of growth and are looking to bolster their commercial team by bringing in a Commercial Manager within the Midlands to oversee all commercial aspects of major projects across Birmingham! My client is a leading M&E and Telecoms contractor within the civil engineering and rail sector working on many major projects across London and the Midlands. This Commercial Manager role will be reporting directly into Head of Commercial. This role will be looking after a portfolio of projects across the London area as well as concentrating on change within these projects. The business has a very strong orderbook for the next 18-24 months with further growth predicted. Role Purpose: • Contract Management: Oversee NEC3 Option C Contract administration and reporting, focusing on change management. • Value Engineering: Lead efforts in value engineering, from Compensation Event Quotation development to formal submission and negotiation. • Stakeholder Collaboration: Build and maintain strong relationships with both internal teams and external client stakeholders. • Risk Management: Lead Change Management and Risk Reduction meetings, providing commercial risk advice to the wider project team. • Commercial Governance: Ensure compliance with commercial governance, and maintain accurate commercial records. On offer is a very lucrative salary and package as well the opportunity to join a very reputable contractor. This role is paying up to £105,000 plus company package. Apply now! Or Get in touch with Ben Symonds at Kenton Black Birmingham

The Senior People Partner - R&D will be responsible for shaping and driving the people strategy within the Research and Development function, ensuring alignment with broader business objectives in the software industry. This role is based in Birmingham and requires a proactive individual with strong expertise in Human Resources to deliver effective solutions and foster a high-performing culture. Client Details Our client is a reputable organisation within the software industry, known for its innovative approach and commitment to excellence. As a large organisation, they are focused on enhancing their workforce by bringing in skilled professionals who contribute to their success. Tuesdays and Wednesdays in the office (travel and accomodation paid for) 3 days from home. Description Collaborate with R&D leadership to design and implement strategic HR initiatives. Provide expert advice on workforce planning and organisational design. Lead talent management and succession planning for the R&D department. Oversee employee relations and ensure compliance with HR policies and procedures. Support performance management processes to drive employee engagement and productivity. Analyse HR metrics to inform decision-making and improve processes. Partner with cross-functional teams to align HR strategies with organisational goals. Champion diversity, equity, and inclusion initiatives within the R&D function.Profile A successful Senior People Partner - R&D should have: Proven experience in a senior HR role partnering the R&D function within a tech business. Strong knowledge of employment law and HR best practices. Excellent communication and stakeholder management skills. Demonstrated ability to influence and drive change within an organisation. Experience in leading talent and performance management initiatives. Proficiency in analysing HR data to support strategic decisions. A commitment to fostering an inclusive and collaborative work environment.Job Offer Competitive salary ranging from £88,000 to £95,000 per annum. Private Medical Insurance (PMI). Opportunity to work in a large organisation within the telecoms industry. A permanent position based in Birmingham. Collaborative and professional work culture.If you are ready to take on this exciting challenge as a Senior People Partner - R&D in Birmingham, we encourage you to apply and contribute to the success of a leading organisation in the technology sector

As a Senior Estimator within the Multi Utilities department, you will play a critical role in the successful execution of multi-utility infrastructure projects, including water, gas, electricity, and telecoms. Your primary responsibility will be to manage and produce accurate cost estimates for a variety of projects, ensuring that bids are competitive while maintaining profitability and compliance with the project's scope and regulations. Client Details This position is with a well-established, medium-sized organisation within the Civil Engineering industry. The company specialises in delivering high-quality construction projects and is known for its commitment to excellence and innovation in the sector. Description Daily • Evaluate project scope, risk and pricing strategy for all work types, ensuring all information is correct, accurate, and within the required SLA's., • Produce accurate and comprehensive estimates and submission documents for all works, within a timely and efficient manner., • Produce estimates from first principles using RIB CCS Candy iTWO software and company master libraries, ensuring estimates are accurate and completed in a timely manner and within required SLA's., • Manage multiple estimates and tenders simultaneously, ensuring all work is completed as requested and within specified time frames., • Produce draft design, estimate and prepare complete proposals to the business and customer expectations for all utility works., • Create and maintain correct and accurate quantities and thorough project launches from plans received of works to be completed., • Produce draft design sketches using PDF Xchange Editor for design and build projects where no design is available., • Prepare sign off and commercial documents for peer review and approval with the Head of Estimating and Directors., • Liaise and support the business development function in all work-winning activities, to ensure all estimating is completed thoroughly and accurately, within required time frames., • Support the estimating coordinator on the handling, processing and preparation of tender and pricing documents, ensuring all information is accurate and completed within specified time frames., • Arrange and lead tender meetings with operations to produce construction programmes as part of the tendering process, ensuring all information is collated and communicated accurately and effectively., • Arrange and lead estimating handover meetings, prepare handover documents accurately and in a timely manner, sharing all relevant project information necessary for operations to take ownership and begin project delivery., • Liaise with operations to establish scope of works and prepare variation costs as required providing support to stakeholders throughout the project lifecycle., • Liaise with construction and operations team to inform technical and operational aspects of a tender, ensuring information is accurate and completed within a timely manner. Adhoc • As and when required, provide training support to estimating trainees and implement and manage training plans, to ensure their success., • Attend and participate as required in client facing meetings to provide technical advice and support regarding estimating for works required for completion., • Actively stay abreast and informed of industry matters and technical bulletins, to ensure best practices are continually being reviewed and implemented., • Prepare reports as requested and line with requirements at regular intervals to be specified by the business., • Carry out diligent and thorough self-reviews prior to peer reviews and approval request's, ensuring stretch targets are set, to support with the success of the department and the wider business., • Continually improve, develop systems and capabilities within the department, to ensure the success of the department., • Attend and participate within all team meetings as and when required., • Collaborate with the wider business, and share information, as and when required, to drive success for the Company., • Work to achieve business unit, group targets, and own KPIs., • Attend mandatory training courses as defined within the company training matrix., • Keep up to date with legislation and record 'Continued Professional Development' (CPD). Profile A successful Multi-Utilities Senior Estimator should have: • Extensive experience within same role, or similar within the civil engineering sector., • Self-driven, results-oriented, with a 'can do' attitude without compromising safety and/or compliance., • Ability to work collaboratively with various stakeholders, including employees, management, regulatory agencies, and the community., • Problem-Solving Skills, • Excellent verbal and written communication Skills, • Confident, with strong interpersonal skills and the ability to liaise with managers at all levels within a business., • Administration experience., • Ability to be proactive, always., • Excellent attention to detail., • Time management skills., • Interpersonal skills., • Ability to adapt to a fast-paced environment., • Organisation skills. Job Offer Highly competitive salary DOE Company car/car allowance Private medical insurance. Generous pension scheme. Opportunity to work in a thriving environment.This is an excellent opportunity for an experienced Multi-Utilities Senior Estimator to advance their career in the Civil Engineering sector. Apply now to join a reputable company and make a significant impact in the construction industry

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