Telephone customer service jobs in United Kingdom - Page 3

Our client based in Sunbury is looking for Customer Care support for their Helpdesk departmentKey Responsibilities/Account Abilities:\n\n • To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client\n, • First point of contact for External and Internal Customers.\n, • Log calls on onto our in-house system - via phone, email, web-portal management.\n, • Accurate allocation of attendance SLA.\n, • Prioritize work in accordance with the contract requirements.\n, • Updating Key Account web-portals.\n, • Provide prompt and regular updates to customers.\n, • Assist with service administration requirements as and where required.\n, • Liaise with other departments within the business: Planning Team, Helpdesk/ KA/ Small works.\nKnowledge/ Skills/ Experience/ Competencies:\n\n, • Previous experience of Service Helpdesk function to meet Customer and Business needs.\n, • Previous Customer Service Experience is essential.\n, • Professional telephone manners.\n, • Ability to understand and interpret customer requirements.\n, • Ability to prioritize workload, applying flexibility where needed.\n, • Attention to detail - accuracy when logging calls.\n, • Practical problem solver and desire to overcome daily challenges.\n, • Able to take initiative and be self-driven, customer focused.\n, • A team player that can work well with others.\n, • IT/ Software Skills: Web-portal experience: Verisae, Compass. IT literate with good knowledge of MS Office: Excel, Word, Outlook. Training will be given on our internal systems.\n

Ref: 23345 \n Salary: £38,000, plus bi-annual profit-sharing bonus \n Location: London \n Job status: Permanent \n Working hours: 35 hours per week onsite \n Start date: ASAP \n Team member with responsibilities including technical support at customer sites, product repair and supporting business development. \n Field Service Engineer (Semiconductor) - Responsibilities: \n\n • Responding to customer technical questions by email and telephone support.\n, • Product Repair and Repair Management (preparing repair summaries and quotations to customers)\n, • Support to business development team\n, • Installation, maintenance and troubleshooting of RF Products at customer sites in Europe.\n, • Health & Safety /IT– responsible for ensuring company meets policy requirements\n, • Travel – Business travel mainly to UK and Europe for customer support\n\n Field Service Engineer (Semiconductor) - Requirements: \n\n • Previous experience or study in Electronic Engineering\n, • Must be competent in the use of MS Office, particularly Excel, Word, Access and Power Point to intermediate level. Internet and email.\n, • Fluent in written and spoken English\n, • Experience of working in an engineering environment Soldering experience\n, • German, Japanese other languages a plus\n, • IT server knowledge (desirable)\n, • Knowledge of RF and DC power supplies, impedance matching units or plasma chambers (desirable)\n, • Knowledge of workplace Health & Safety (desirable)\n, • Experience of using RF measuring equipment (desirable)\n\n Please follow us on Linkedin: company/people-first-team-japan \n We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. \n People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. \n People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

EstimatorHershamSalary Circa £29,000 Are you looking to kick-start or develop your career within a successful and forward-thinking business? Our client is looking for a motivated and detail-oriented Estimator to join their friendly commercial team. This is an excellent opportunity for a recent Business graduate or someone at the beginning of their commercial career who is looking to develop their skills within a supportive environment. Full training will be provided, so no previous estimating experience is required. Working alongside experienced colleagues, you'll learn how to prepare quotations, produce accurate pricing and deliver an excellent customer experience. As the business continues to invest in automation and new technologies, you'll have the opportunity to contribute to improving processes and developing more efficient ways of working, making this an exciting role with genuine long-term career prospects.The Role As an Estimator, you'll play a key role in supporting customers by preparing accurate quotations and ensuring they receive a professional and efficient service. Your responsibilities will include:\n\n • Preparing accurate customer quotations and estimates\n, • Producing pricing using internal systems\n, • Tailoring quotations to meet individual customer requirements\n, • Responding to customer enquiries via telephone and email\n, • Building positive relationships through professional verbal and written communication\n, • Accurately entering and maintaining information on internal systems\n, • Working closely with colleagues to ensure quotations are produced efficiently and accurately\n, • Learning the company's products, services and systems through full training\n, • Contributing to process improvements and supporting automation initiatives as the business continues to evolve\nAbout You We're looking for someone who is eager to learn, takes pride in their work and enjoys delivering excellent customer service. You'll ideally have:\n\n, • Excellent written and spoken English\n, • The ability to write clear, professional emails with a high standard of grammar, spelling and punctuation\n, • Strong communication and interpersonal skills\n, • Excellent attention to detail and accuracy\n, • Good organisational skills with the ability to manage multiple tasks\n, • Confidence using Microsoft Office and the ability to learn new systems quickly\n, • A positive, proactive attitude with a willingness to learn and develop\n, • The ability to work effectively both independently and as part of a team\n A Business degree or previous experience in a commercial, administration, customer service or sales support role would be advantageous, but attitude, communication skills and a willingness to learn are far more important than previous estimating experience.What's on Offer\n\n, • Full training and ongoing mentoring\n, • A genuine long-term career opportunity within a growing business\n, • The chance to become involved in automation and process improvement projects\n, • A supportive, collaborative and friendly working environment\n, • Career development opportunities as the business continues to grow\n, • Competitive salary and benefits\n If you're looking for a varied role where you can learn, develop and build a rewarding commercial career, we'd love to hear from you. Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.

Assistant Sales and Marketing Manager \n Reports to: Head of Investments \n Working Hours & Location \n This is a full-time, office-based position, working Monday to Friday during normal business hours (9-5.30). The successful candidate will be required to work five days per week from the office. This role is not suitable for remote or hybrid working and there is no option to work from home. \n Please note: Due to the collaborative, customer-facing and sales-driven nature of this role, regular attendance at the office is an essential requirement of the position. \n Job Purpose \n To support the investment sales function by generating new business opportunities, maintaining relationships with existing investors, and providing administrative and marketing support to the Head of Investments. The role focuses on lead generation converting leads into property viewing appointments, marketing campaigns, sales progression, appointment setting, investor aftercare, and ensuring the smooth administration of the sales process. \n Key Responsibilities \n\n • Provide day-to-day administrative support to the Head of Investments.\n, • Produce sales brochures for each investment property to be sold by liaising with the external design company.\n, • Generate new sales leads through property portals such as Rightmove and Zoopla.\n, • Create and manage targeted email marketing campaigns and support wider sales and marketing initiatives.\n, • Follow up on sales enquiries and convert leads into property viewing appointments.\n, • Deliver exceptional customer service and aftercare to existing investors.\n, • Coordinate appointments for investors, surveyors and other stakeholders through effective diary management.\n, • Progress property sales by liaising with solicitors, investors and other parties to ensure transactions proceed efficiently.\n, • Collate and distribute supporting documentation, including EPCs, floor plans, asbestos reports and other property information required during the sales process.\n, • Maintain accurate records of investor communications and sales activity using the company's CRM system.\n, • Handle telephone and email enquiries professionally and confidently.\n, • Assist with general sales administration and investment-related enquiries.\n, • Represent the company professionally at all times, contributing to the continued growth of the investment sales department and supporting the achievement of business objectives.\n, • Achieve agreed appointment generation and sales activity targets.\n\n Person Specification \n Essential Experience \n\n • Previous experience in sales, marketing, sales support, administration or customer service preferably in a property sales environment.\n, • Competent in Microsoft Office applications.\n, • Experience using a CRM system is desirable.\n, • Previous sales and marketing experience within the property industry is preferred.\n\n Skills & Attributes \n\n • Strong administrative and organisational skills with a high level of attention to detail.\n, • Excellent written and verbal communication skills.\n, • Professional and confident telephone manner.\n, • Ability to prioritise workload and manage multiple tasks effectively.\n, • Customer-focused with excellent relationship-building skills.\n, • Self-motivated, proactive and target-driven.\n, • Able to work independently and collaboratively within a team.\n\n Key Performance Indicators \n\n • Qualified sales leads generated.\n, • Property viewing appointments booked.\n, • Achievement of appointment generation targets.\n, • Efficient progression of property sales through to completion.\n, • Timely follow-up of enquiries.\n, • Accuracy of CRM records and sales administration.\n, • Investor satisfaction and quality of aftercare.\n\n \n

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus)£14.00 per hour + Holiday PayStart Date ASAP - Mid/Late September | Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. \n Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. \n The Role \n Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. \n You'll be: \n\n • Handling inbound and outbound customer queries via phone, email, and live chat\n, • Responding to booking enquiries and resolving issues efficiently\n, • Providing professional, friendly support to clients\n, • Drafting/reviewing simple agreements and processing customer applications\n, • Updating internal systems accurately and maintaining organised records\n\n What We're Looking For \n\n • Confident communication skills, both verbal and written\n, • A friendly, professional telephone manner\n, • Ability to multi-task and stay organised in a busy environment\n, • Competency with Microsoft Office and online platforms\n, • Previous customer service experience is a plus, but not essential\n, • A proactive and motivated attitude\n\n Why Apply? \n This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. \n Interviews are taking place immediately - don't miss out! Apply now to be considered. \n Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. \n We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

School Receptionist - Bexley\n Full-time | £14.50+ per hour | Fixed-Term Rolling Contract | Start: September 2026 \n Academics Ltd, a leading education recruitment agency, is working in partnership with a welcoming and well-established school in Bexley to recruit an experienced and professional School Receptionist for a full-time fixed-term rolling contract starting in September 2026. \n This is an excellent opportunity for an organised and personable receptionist to join a supportive school environment where you'll play a key role as the first point of contact for pupils, parents, visitors and staff. The successful candidate will thrive in a busy front office, providing exceptional customer service while supporting the smooth day-to-day running of the school. Key Responsibilities\n\n • Act as the first point of contact for all visitors, parents, pupils and staff, providing a warm and professional welcome.\n, • Answer and direct telephone calls, respond to emails and deal with enquiries efficiently.\n, • Manage the school's reception area, ensuring visitors are signed in and safeguarding procedures are followed.\n, • Carry out general administrative duties including filing, scanning, data entry and correspondence.\n, • Maintain accurate pupil records using the school's management information system.\n, • Support attendance administration and other day-to-day office tasks.\n, • Assist the Senior Leadership Team and wider administration team with general administrative support.\n, • Manage incoming and outgoing post and deliveries.\n, • Maintain confidentiality when handling sensitive information.\nRequirements\n\n, • Previous experience working as a School Receptionist or within a busy school office is essential.\n, • Experience using Arbor, SIMS or another school management system is desirable.\n, • Excellent communication and customer service skills.\n, • Strong organisational skills with the ability to prioritise a varied workload.\n, • A friendly, professional and approachable manner.\n, • Ability to work independently and as part of a team.\n, • Enhanced DBS on the Update Service, or willingness to obtain one.\nWhat We Offer\n\n, • Full-time fixed-term rolling contract starting September 2026.\n, • Competitive pay from £14.50 per hour.\n, • Opportunity to work within a welcoming and supportive school in Bexley.\n, • Ongoing support from the dedicated team at Academics Ltd.\n, • A rewarding opportunity to become an integral part of a busy school office.\n\n This is a fantastic opportunity for an experienced School Receptionist looking to secure a full-time position within a friendly and supportive school in Bexley. \n If you have previous school office or reception experience and are available to start in September 2026, we'd love to hear from you. \n Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.

Car Sales Executive - Romford\n Location: RomfordJob Type: Full-Time, PermanentSalary: £22,500 Basic | Realistic OTE £65,000+ (Uncapped) | Company Car \n Are you an experienced Car Sales Executive looking to join a successful franchised dealership in Romford? We're recruiting on behalf of a well-established automotive retailer seeking a driven sales professional who thrives in a fast-paced, customer-focused environment. \n This is an excellent opportunity to join a stable, high-performing team with strong enquiry levels, outstanding earning potential and genuine long-term career progression. The Role\n As a Car Sales Executive, you'll be responsible for delivering an exceptional customer experience while helping customers find the right new or used vehicle to suit their needs. You'll manage the complete sales journey from initial enquiry through to vehicle handover, maximising every opportunity to achieve and exceed your targets. Key Responsibilities\n\n • Sell new and used vehicles while delivering first-class customer service\n, • Manage customer enquiries from showroom visits, telephone and online leads\n, • Conduct vehicle demonstrations and test drives\n, • Present finance, insurance and value-added products\n, • Build long-term customer relationships to generate repeat business and referrals\n, • Maintain accurate CRM records and follow dealership sales processes\n, • Consistently achieve and exceed individual sales targets while maintaining FCA compliance\nAbout You\n You'll ideally have: \n\n • Previous experience as a Car Sales Executive within a franchised dealership or reputable independent retailer\n, • A proven track record of achieving and exceeding sales targets\n, • Excellent communication and relationship-building skills\n, • Strong negotiation and closing ability\n, • A professional, customer-focused approach\n, • Full UK driving licence\nPackage & Benefits\n\n, • £22,500 basic salary\n, • Realistic OTE of £65,000+ (uncapped)\n, • Company car\n, • 31 days annual leave, increasing with length of service\n, • Manufacturer and ongoing in-house training\n, • Genuine career progression within a successful dealer group\n, • Pension scheme\n, • Life insurance\n, • Cycle to Work scheme\n, • Staff discounts on vehicles, servicing and parts\n, • Retail and lifestyle discount platform\n, • Modern showroom with excellent facilities\nWorking Hours\n\n, • Monday to Friday: 8:30am - 6:00pm\n, • No Saturday working\n, • Sunday: 10:00am - 4:00pm (1 in 2 or 1 in 3 Sundays on a rota)\n, • Time off in lieu provided for Sunday working where applicable\n\n This role offers an excellent work-life balance, with a consistent Monday to Friday schedule and only occasional Sunday working. \n If you're an ambitious automotive sales professional looking to take the next step in your career with a respected dealership in Romford, we'd love to hear from you. \n Apply today or contact us for a confidential discussion about this fantastic opportunity.

Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Area Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs. \n We need a well-organised, professional and proactive Area Manager to lead and manage the delivery of high-quality care and support to people living in our 6 Extra Care services in Brent and Harrow. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our services to ensure 100% CQC compliance. \n You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: \n\n • Contract management and compliance\n, • All aspects of quality assurance and monitoring\n, • Driving service improvements\n, • Ensuring provision of varied and vibrant activities at all services\n, • Producing reports and collating data against KPIs\n, • Performance management of the Registered Managers/Senior Team\n, • Recruitment and selection of Staff\n, • Disciplinary and grievance management\n, • Investigation and follow up of concerns, complaints and suggestions\n, • Assessment and allocation of new service users\n, • Partnership working\n\n In order to undertake this responsible role, you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training. \n The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas. \n Please feel free to contact Mahip Singh, Service Director via email or telephone to discuss this rewarding role. \n Vacancy Reference Number: 91602 \n Applications for this role must be submitted via the Creative Support website using the above vacancy reference number \n We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. \n Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Car Sales Executive - RomfordLocation: RomfordJob Type: Full-Time, PermanentSalary: £22,500 Basic | Realistic OTE £65,000+ (Uncapped) | Company CarAre you an experienced Car Sales Executive looking to join a successful franchised dealership in Romford? We're recruiting on behalf of a well-established automotive retailer seeking a driven sales professional who thrives in a fast-paced, customer-focused environment.This is an excellent opportunity to join a stable, high-performing team with strong enquiry levels, outstanding earning potential and genuine long-term career progression.The RoleAs a Car Sales Executive, you'll be responsible for delivering an exceptional customer experience while helping customers find the right new or used vehicle to suit their needs. You'll manage the complete sales journey from initial enquiry through to vehicle handover, maximising every opportunity to achieve and exceed your targets.Key Responsibilities Sell new and used vehicles while delivering first-class customer service Manage customer enquiries from showroom visits, telephone and online leads Conduct vehicle demonstrations and test drives Present finance, insurance and value-added products Build long-term customer relationships to generate repeat business and referrals Maintain accurate CRM records and follow dealership sales processes Consistently achieve and exceed individual sales targets while maintaining FCA complianceAbout YouYou'll ideally have: Previous experience as a Car Sales Executive within a franchised dealership or reputable independent retailer A proven track record of achieving and exceeding sales targets Excellent communication and relationship-building skills Strong negotiation and closing ability A professional, customer-focused approach Full UK driving licencePackage & Benefits £22,500 basic salary Realistic OTE of £65,000+ (uncapped) Company car 31 days annual leave, increasing with length of service Manufacturer and ongoing in-house training Genuine career progression within a successful dealer group Pension scheme Life insurance Cycle to Work scheme Staff discounts on vehicles, servicing and parts Retail and lifestyle discount platform Modern showroom with excellent facilitiesWorking Hours Monday to Friday: 8:30am - 6:00pm No Saturday working Sunday: 10:00am - 4:00pm (1 in 2 or 1 in 3 Sundays on a rota) * Time off in lieu provided for Sunday working where applicableThis role offers an excellent work-life balance, with a consistent Monday to Friday schedule and only occasional Sunday working.If you're an ambitious automotive sales professional looking to take the next step in your career with a respected dealership in Romford, we'd love to hear from you.Apply today or contact us for a confidential discussion about this fantastic opportunity.

About the Role \n We are seeking a friendly, organised, and professional Receptionist to join our healthcare team across our Surrey sites. As the first point of contact for patients, visitors, and healthcare professionals, you will play a key role in delivering excellent customer service and ensuring the smooth day-to-day running of reception services. \n Full training will be provided, along with opportunities for ongoing development within a supportive healthcare environment. \n Key Responsibilities \n\n • Provide a warm and professional welcome to patients, visitors, and staff.\n, • Manage front-of-house reception duties across multiple sites.\n, • Answer telephone enquiries, resolve patient queries, and direct calls appropriately.\n, • Book appointments, issue confirmations, and send reminders.\n, • Maintain accurate patient records and complete electronic filing of correspondence and results.\n, • Process patient referrals and bookings using the Patient Administration System.\n, • Liaise with GP surgeries and healthcare professionals regarding patient information and test results.\n, • Support appointment scheduling to minimise missed or cancelled appointments.\n, • Assist patients and visitors as required, including escorting them to clinics or wards.\n, • Open and close sites when rostered for early, late, or Saturday shifts.\n, • Work closely with colleagues to ensure the efficient operation of services.\n, • Undertake any additional duties appropriate to the role.\n\n Requirements \n Essential \n\n • Excellent customer service and communication skills.\n, • Strong organisational skills and attention to detail.\n, • Ability to multitask and work effectively in a busy environment.\n, • Competent IT skills, including Microsoft Office.\n, • Flexibility to work across Epsom and Cobham sites.\n, • Availability to work shifts between 7:00am and 7:00pm, Monday to Friday, with occasional Saturdays.\n, • Right to work in the UK.\n\n Desirable \n\n • Previous reception, administration, or healthcare experience.\n, • Understanding of patient confidentiality and healthcare procedures.\n, • Full driving licence and access to transport.\n\n Benefits \n\n • Paid cross-site travel expenses.\n, • NHS Blue Light Card.\n, • Employee discounts platform.\n, • Employee Assistance Programme.\n, • Cycle to Work Scheme.\n, • Pension scheme.\n, • In-house training and development.\n, • Free flu vaccinations.\n, • Health and wellbeing support.\n, • Company social events.\n, • Bereavement leave and sick pay.\n\n Apply Now \n If you are passionate about delivering outstanding patient service and enjoy working in a healthcare setting, we would love to hear from you. Apply today and become part of a dedicated team committed to providing excellent patient care.

Join an established team as an IFA Administrator, where you will provide crucial administrative support to financial advisers, ensuring top-notch client service, meticulous record-keeping, and adherence to regulatory standards. This role is ideal for someone with a keen eye for detail and a strong background in administrative tasks within the financial sector. \n Day-to-day of the role: \n\n • Client Administration:\n \n, • Prepare client documentation and suitability report packs.\n, • Process new business applications for investments, pensions, protection, and savings products.\n, • Manage client records and maintain CRM systems.\n, • Handle client correspondence via email, telephone, and post.\n, • Schedule client meetings and prepare meeting packs.\n \n, • Provider and Product Liaison:\n \n, • Contact pension, investment, and insurance providers for information and updates.\n, • Obtain valuations, policy information, and fund details.\n, • Track outstanding business and follow up on applications.\n \n, • Compliance and Regulation:\n \n, • Ensure client files meet FCA and company compliance standards.\n, • Complete anti-money laundering (AML) and Know Your Customer (KYC) checks.\n, • Maintain accurate audit trails and client documentation.\n, • Support advisers during compliance reviews and audits.\n \n, • Business Processing:\n \n, • Process pension transfers, investment applications, withdrawals, and fund switches.\n, • Monitor pipeline business and provide progress updates.\n, • Resolve administration issues with providers and clients.\n \n, • Client Service:\n \n, • Respond to client queries professionally and promptly.\n, • Build strong relationships with clients and providers.\n, • Support ongoing client review processes.\n \n\n Required Skills & Qualifications: \n\n • Essential:\n \n, • Previous IFA administration experience.\n, • Strong attention to detail and accuracy.\n, • Excellent communication and organisational skills.\n, • Proficiency in Microsoft Office (Word, Excel, Outlook).\n, • Ability to manage multiple tasks and deadlines.\n, • Knowledge of pensions, investments, and protection products.\n, • Familiarity with FCA regulations.\n, • Experience using systems such as Intelligent Office, XPLAN, Adviser Office, or Dynamic Planner.\n \n\n Benefits: \n\n • Competitive salary based on experience.\n, • Opportunities for career progression within the financial sector.\n, • Supportive and dynamic work environment.\n, • Access to industry training and development.\n\n \n

Receptionist \n London \n £30,000 to £42,000 \n Receptionist for London Global Accounting Firm. Working within their London high-end offices, our client is looking for a Receptionist or Ex-Cabin Crew to work within the firm providing excellent front of house and administration, reservations and some PA duties - providing the highest levels of 5* customer service. Previous Cabin Crew or FOH receptionist experience is necessary. \n Reception Duties: \n\n • Overseeing the switchboard and being the firms ambassador for some incoming calls\n, • Screening telephone calls and forwarding messages\n, • Meeting and greeting in a warm, friendly manner to clients, staff and visitors\n, • Utilising the meeting room calendar / meeting room software\n, • Setting up conference calls\n, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times\n, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests\n, • Keeping check on office supplies and ordering if necessary\n, • General administration (photocopy, fax, scanning)\n, • Sorting and distributing post daily and ordering couriers\n, • Assisting PAs and Directors where possible\n, • Booking Travel and Accommodation\n, • Other ad hoc duties as requested from time to time\n\n Requirements: \n\n • Previous Cabin Crew or FOH/Reception experience\n, • Wonderful communication and administration skills\n, • Able to successfully communicate at the highest level\n, • Ability to prioritise and have attention to detail\n, • Ability to work in a fast paced and challenging environment\n, • Excellent telephone manner, well presented and polite\n, • A team player\n, • Knowledge of MS Office\n\n Search "Receptionist Needed" for more information on our jobs \n \n CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. \n We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

\n • Must be confident in MS Excel\n, • Must be able to get to Stamford Hill North London\n£30,000 - £35,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish (in winter months)Are you good with data and MS Excel? If you answered yes, we want to hear from you! Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key Responsibilities\n\n, • Billing & Data Administration\n, • Monthly billing administration for B2B and B2C customers\n, • Dealing with customer billing queries over the phone and resolving\n, • Add and organise data within the billing system\n, • Monitor and report billing data using internal systems\n, • Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity\n, • Import, match and verify data from multiple sources\n, • Customer Communications\n, • Generate and send end-of-contract letters to customers\n, • Handle customer and internal queries via email and telephone professionally\n, • Produce and dispatch billing and account-related correspondence\n, • Systems & Reporting\n, • Work with the Abillity billing platform\n, • Produce internal reports and compile team data for review\n, • Support the transition from manual to system-led billing processes\n, • Team Support\n, • Work closely within a collaborative team environment\n, • Support colleagues with ad hoc administrative and operational tasks\n, • Participate in cross-functional communication across the business\n Preferred Skills & Experience\n\n, • Confident Excel skills including formulas and pivot tables\n, • Previous billing administration or data-driven administration experience (preferred)\n, • Strong attention to detail and organisational skills\n, • Professional and confident telephone manner\n, • Able to commute to Stamford Hill North London on a daily basis \n, • Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous\n Benefits\n\n, • 28 days holiday\n, • Private healthcare\n, • Discretionary yearly bonus\n, • KPI bonus scheme\n, • Discounted rewards scheme\n, • Early finish on Fridays\n INDD

Our client is a well-established and growing business looking to recruit a Customer Service Executive to join their friendly team. This is a busy and varied role where you'll be the first point of contact for customers, providing a professional and efficient service via telephone and email. You'll play an important part in ensuring enquiries are handled effectively, orders are processed accurately, and customers receive a positive experience throughout their journey. \n\n • Based in Epsom\n, • £28,000 salary\n, • Monday – Friday, 9am – 5.30pm\n, • Parking on site\n\n Key Responsibilities \n\n • Respond to customer enquiries via telephone and email in a timely and professional manner.\n, • Resolve customer issues and complaints, identifying appropriate solutions.\n, • Process customer orders, requests and amendments accurately.\n, • Maintain and update customer records using internal systems.\n, • Provide customers with clear information regarding products and services.\n, • Ensure all work is completed in line with company procedures and service standards.\n, • Support the wider team in delivering an outstanding customer experience.\n, • Providing technical support, help and support\n, • Achieve agreed service levels and response time targets.\n\n About You \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • Strong problem-solving skills with a proactive approach.\n, • Confident managing multiple tasks and prioritising workload.\n, • Empathetic with excellent listening skills.\n, • Good IT skills, including Microsoft Office\n, • Able to work well under pressure while maintaining accuracy.\n, • A team player with a positive and flexible attitude.\n, • A practical or technical aptitude would be advantageous but is not essential.\n\n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Area Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs. \n We need a well-organised, professional and proactive Area Manager to lead and manage the delivery of high-quality care and support to people living in our 6 Extra Care services in Brent and Harrow. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our services to ensure 100% CQC compliance. \n You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: \n\n • Contract management and compliance\n, • All aspects of quality assurance and monitoring\n, • Driving service improvements\n, • Ensuring provision of varied and vibrant activities at all services\n, • Producing reports and collating data against KPIs\n, • Performance management of the Registered Managers/Senior Team\n, • Recruitment and selection of Staff\n, • Disciplinary and grievance management\n, • Investigation and follow up of concerns, complaints and suggestions\n, • Assessment and allocation of new service users\n, • Partnership working\n\n In order to undertake this responsible role, you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training. \n The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas. \n Please feel free to contact Mahip Singh, Service Director via email or telephone to discuss this rewarding role. \n Vacancy Reference Number: 93675 \n Applications for this role must be submitted via the Creative Support website using the above vacancy reference number \n We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. \n We can only accept applications from candidates who are located in and eligible to work within the UK. \n Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 700 well-supported staff in the London area to deliver excellent services. \n We do not accept CVs in lieu of a completed Creative Support application form. All job offers are subject to the satisfactory completion of an enhanced DBS check, the cost of which is borne by Creative Support.

My client is seeking a proactive and detail-focused Sales Administrator to join their dynamic sales team. In this crucial role, you will be the cornerstone of our sales operations, ensuring smooth coordination between clients, sales personnel, and internal departments. Your excellent organisational skills and initiative will enhance efficiency, support customer relationships, and contribute significantly to the overall success of the business. This role presents an excellent opportunity to develop your administrative expertise within a fast-paced, growth-driven environment. \n Key Responsibilities \n\n • Maintain and update customer records using CRM (Customer Relationship Management) software, ensuring data accuracy and ease of access\n, • Compile sales reports and presentations using Microsoft Excel, Word, and PowerPoint to support sales strategies and client engagements\n, • Manage sales documentation, including quotations, invoices, and contracts, ensuring timely processing in line with company policies\n, • Coordinate scheduling of meetings, follow-ups, and appointments for the sales team using Microsoft Outlook and calendar tools\n, • Deliver exceptional customer service by responding promptly and professionally to enquiries via email and telephone\n, • Support the sales team with administrative duties such as filing, data entry, and maintaining organised records of sales activities\n, • Work collaboratively with IT teams to resolve basic software or hardware issues related to Microsoft Office suite and CRM systems\n\n Candidate Requirements \n\n • Proven experience in sales administration or a comparable administrative position with strong organisational abilities\n, • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook; experience with CRM software is essential\n, • Familiarity with Sage accounting software is advantageous but not essential\n, • Excellent written and verbal communication skills in English, ensuring clear and professional interactions\n, • Strong IT literacy with the ability to quickly adapt to new tools and systems\n, • Demonstrated ability to prioritise tasks effectively and manage time in a busy environment\n, • Previous experience in customer service or client-facing roles is desirable\n, • Meticulous attention to detail and accuracy in data entry and document management\n\n Join us as a Sales Administrator and become a vital member of a vibrant team committed to excellence. Bring your enthusiasm for organisation, your technical proficiency, and your dedication to delivering outstanding support. Together, we will drive success through proactive administration and exceptional service. \n Salary: Up to £32,000 per annum

\n Customer Service Officer – 6-month fixed term contract \n Watford \n Salary: £30,386 (pro rata) \n 6 Month Fixed Term Contract, 37 hours per week (office-based) \n \n \n The Vacancy \n \n Introduction to the role \n \n We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. \n \n As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call center. \n \n Role purpose \n \n We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. \n \n The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. \n \n What’s the role? \n \n Key Accountabilities: \n \n\n • Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as required.\n, • Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible.\n, • Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner.\n, • Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively.\n, • Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution.\n, • Provide accurate repairs advice to customers.\n, • Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders.\n, • Acting as a key point of contact for customer enquiries and signposting customer queries appropriately.\n, • Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers.\n, • Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer.\n, • To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction.\n\n \n What are we looking for? \n \n Essential: \n \n\n • At least 2 years’ experience in Customer Service / Reception\n, • Qualifications in Customer Service / Customer Care\n, • You will need to maintain a satisfactory basic level DBS check\n\n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n, • Employer pension contribution of up to 11%\n, • Development opportunities\n, • Comprehensive employee rewards scheme\n\n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 12th August 2026 \n Interviews: To be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on.. \n We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher. \n Healix has been providing healthcare and risk management solutions to clients around the world since 1992, offering bespoke services to clients who want control over their health, travel and risk provision. \n As a result we have an impressive list of clients – ranging from governments, broadcasters, NGOs to international corporations, major insurers and more. \n We offer a welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential. \n \n In this role, the main purpose is to: \n\n • Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service.\n, • Anticipate and seek to resolve problems before they occur. Offer solutions and resolutions which work for the members, the clients and Healix.\n\n We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch to discuss the further. \n Hours: \n\n • 4 days per week giving a week total of 36 hours\n, • full-time shift basis including weekends and in line with business requirements.\n, • The shift times vary between 8am and 10pm, with a 30 min lunch break. \n\n About The Role \n KEY ACTIVITIES AND RESPONSIBILITIES \n • Handle all calls with empathy and customer focus. Identify what the Member needs through effective questioning and listening. Accurately document phone calls. \n • Ensure written communication is accurate, concise and relevant and that actions and notes in the Case Management System are easy to follow and show a clear plan. . \n • Formulate a plan of care with the support of the medical team and provide appropriate guarantee of payments on behalf of HMG staff and their dependants. \n • Monitor on-going cases taking account the medical team’s case direction to ensure that appropriate support is provided, while taking into account local facilities available, patient requirements and cost of care. \n \n The ideal candidate will have good case management skills, showing understanding of medical matters involved, and applying knowledge of HMG policies to case manage effectively. \n REQUIRED SKILLS AND EXPERIENCE \n We are looking for a candidate who has: \n • Previous experience working in a telephone based or face to face customer service role (desired). \n • The ability to be responsive and empathetic to the needs of others and offer effective solutions. \n • The ability to communicate professionally, employing excellent listening skills. \n • Excellent written and verbal skills and empathetic listening skills and is able to speak and write English to a native level. \n • The ability to appreciate the differing requirements of members, the welfare team, and clients to effectively case manage. \n • Ability to liaise effectively with all members of the wider team and clients to proactively move cases forward. \n \n Foreign language skills are not required but are an advantage. \n \n Required Criteria \n\n • Early, middle and late shift pattern, Monday to Sunday, including Bank Holidays\n, • Ability to commute to the Esher office\n, • English communication skills, both verbal and written, to native standard\n, • Problem solving, managing priorities and ability to cope working under pressure\n\n Desired Criteria \n\n • Foreign, European languages\n, • Previous experience in customer services, ideally in travel industry or in medical assistance\n\n Skills Needed \n \n Company Culture \n \n Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. \n Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. \n Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. \n We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. \n Company Benefits \n Commitment to career development \n We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. \n We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. \n Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities \n Salary \n Starting from £28,000.00 per year

A highly successful and well-established e-commerce business selling sports, fitness, healthcare safety and pet products is looking for an office -based Customer Service Advisor to join their team in Clapham, London. The role is fully office-based in Clapham, Central London. Along with a salary of up to £28,860.00 per annum, you will also receive:\n\n • 28 days of holiday including bank holidays (rising by a further holiday for each year of service up to 33 days of holiday)\n, • Regular staff socials funded by the business\n, • Weekly McDonald’s breakfasts\n, • Free tea and coffee\n, • Friday beers, soft drinks and chocolate\n, • Staff discount on products\n, • Opportunities to learn, develop and progress within the business\nFor more than 17 years, we have been building and operating successful e-commerce websites across several industries from our London head office.We are ISO 9001 and ISO 14001 certified, reflecting our commitment to quality, continual improvement and responsible business practices.As the business continues to grow, customer service remains at the heart of what we do. We are therefore looking for a bright, switched-on and adaptable Customer Service Advisor who enjoys helping people and takes pride in delivering a great customer experience.You must be good on the phone and have excellent writing skills; your spelling, punctuation and grammar must be of a high standard to ensure the emails you send to customers are accurate and professional.Location:This is a fully office-based role. Our offices are located between Stockwell and Clapham North Underground Stations on the Victoria and Northern Lines. We are an 8-minute walk from both stations. It’s a great location for public transport and a fast commute.As a Customer Service Advisor your duties will include:\n\n, • Being kind and considerate to everyone\n, • Providing excellent support over the telephone and by email\n, • Assisting with order queries and product information\n, • Liaising with our suppliers for order updates and product details\n, • Working with internal departments to ensure queries are resolved efficiently\n, • Taking orders over the telephone\n, • Ensuring the order process is a seamless and pleasant experience\n, • Product support\n, • Authorising returns\n, • Customer escalations\n, • Further ad hoc responsibilities\nAbove all, we expect everyone in our team to be kind, considerate and respectful when dealing with customers, colleagues and suppliers.The ideal candidate will hold the following skills and experiences:\n\n, • Previous relevant customer service experience\n, • Excellent verbal and written communication skills\n, • Excellent organisational and problem-solving skills\n, • Must be fluent in English\n, • A polite and confident telephone manner\n, • Great attention to detail\nThe role is fully office-based. The working hours of this role are Monday to Friday, 9.00am to 5.30pm (37.5 paid working hours per week). In return you will receive a salary of £28,860.00 per annum (£14.80 per hour).If this sounds like the Customer Service Advisor for you, click the apply online link and send an updated copy of your CV today!Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Travel Cruise Consultant \n Up to £36K depending on experience OTE £60,000 + \n Hybrid - Surrey \n Our client, a luxury cruise specialist, is a customer service focused cruise consultant who has the experience of dealing with top end discerning clients. \n They are an award-winning cruise operator selling some of the world's most luxurious cruise operators and have a reputation for delivering excellence. \n The role involves dealing with cruise travel requests and making bookings from both new and repeat clients. \n Candidates must have previous crusie sales experience and product knowledge, having worked to sales targets. \n This role is offered on a hybrid basis - two days per week in the office in Surrey. \n Travel Cruise Consultant Duties and Responsibilities \n Booking all aspects of the client's cruises as well as making amending to existing reservations \n Checking availability and confirming cruise options available \n Upselling and maximising sales opportunities \n Processing guest information and special requestsWorking to targets whilst delivering excellent customer service. \n Travel Cruise Consultant Experience Required: \n Previous cruise sales experience is essentail \n Ability to develop rapport with a discerning client base \n Good telephone manner and communication skills \n Proven sales experience in meeting sales targets \n Travel Cruise Consultant Base Salary and BenefitsSalary Benefits: \n To £36 ,000 (negotiable depending on experience)Uncapped earning protential Realistice OTE £60,000 \n 23 Days Holidays + 8 bank holidays \n Fam tripsPension \n Hybrid working \n For a full confidential discussion on this Travel Cruise Consultant role, please apply a member of the team will be in contact to discuss your application.

Customer Services & Sales Support Representative \n Job Type: Permanent, Full Time \n Salary: £26,000 - £30,000 per annum, depending on experience, plus 10% annual bonus \n Location: Uxbridge area (hybrid) \n Hours: Monday to Friday \n Are you passionate about delivering outstanding customer service and looking to join a friendly, supportive business where your contribution really matters? \n We are recruiting on behalf of our client, a successful and growing specialist distributor, for a Customer Services & Sales Support Representative. This is an excellent opportunity to join a small, family-friendly team where you'll enjoy a varied role, genuine responsibility and the chance to build a long-term career within a collaborative working environment. \n Working closely with customers, suppliers and colleagues, you'll play a key role in ensuring enquiries, orders and after-sales support are handled efficiently while maintaining the highest levels of customer service. \n Why Join? \n\n • Salary of £26,000 - £30,000, depending on experience.\n, • 10% annual performance bonus.\n, • Be part of a small, welcoming and family-friendly team.\n, • Excellent company benefits including pension, hybrid working- 3 days in the office, company events and on-site parking.\n\n \n The Role \n\n • Provide professional support to customers via telephone and email.\n, • Process customer orders, enquiries and sales support requests accurately.\n, • Manage returns, replacement orders, refunds and exchanges.\n, • Resolve customer issues quickly, offering practical solutions where required.\n, • Investigate and respond to customer complaints, ensuring a positive outcome.\n, • Liaise with suppliers, logistics partners and internal departments to keep customers updated.\n, • Escalate recurring issues and help identify improvements to service.\n, • Produce clear, professional email correspondence and maintain accurate customer records.\n\n The Ideal Customer Services & Sales Support Representative Will Have \n\n • Previous customer service experience within a commercial business environment is essential.\n, • Excellent written and verbal communication skills, with the ability to compose professional emails independently.\n, • Strong organisational skills and the ability to manage multiple priorities.\n, • Good IT skills and confidence using business systems.\n, • A positive, proactive and customer-focused approach.\n, • Experience in a sales support or order processing environment would be advantageous.\n, • Knowledge of technical products such as networking, point-of-sale, Auto-ID or similar equipment would be beneficial but is not essential. This role would suit someone who enjoys building relationships, solving problems and working as part of a close-knit team where everyone contributes to the success of the business.\n\n What You Need to Do Now: \n If this sounds like the role for you, don't wait - apply today with your up-to-date CV! \n If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. \n Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. \n A little more about us: \n We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. \n All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. \n We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. \n We take your privacy seriously. Please see our website for our full Data Privacy Notice. \n Keywords for this role may include: Customer Services Representative, Customer Service Advisor, Sales Support, Sales Administrator, Customer Support, Order Processing, Customer Care, Customer Services Coordinator, Uxbridge jobs, West London jobs. \n

Main Purpose Of The Job: \n To provide customer-focused, efficient and effective administrative and clerical support to the Children?s Social Care workforce, including project support where required. \n To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within Children?s Social Care. \n To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review. \n To provide on-going support and guidance to Business Support Officers. \n Summary Of Responsibilities And Personal Duties: \n The knowledge required to undertake these tasks will reflect the specific legislative, policy and operational requirements of Children?s Services and the individual services the postholder is designated to support. \n General Administrative Support \n Support, guide and mentor Business Support Officers on all aspects of the work, including providing input into the PES process as required. \n Receive, sort and distribute incoming and outgoing post (including via electronic systems) for the division. \n File records in an accurate and timely fashion and maintain electronic or paper filing systems using key systems such as EHM, LCS, ContrOCC. \n Photocopy, scan and index documents to ensure information can be distributed to intended recipients. \n Collate, print and distribute documents or materials as required by the team. \n Organise and support the delivery of events and training courses (including booking venues or catering and arranging travel/accommodation). \n Organise or support the organisation of staff/ statutory visits, meetings and case conferences (including preparing papers, inviting attendees, booking travel). \n Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times. \n Support the maintenance of records and monitoring for service budgets and contract registers. \n Manage all internal queries and information requests (only referring more complex queries to Team Managers or Team Leaders). \n Undertake a range of ICT and mobile phone requests, including training new staff, setting up user accounts, maintaining telephone and email lists, ordering hardware, updating web information and ensure up-to-date awareness and skills to perform these tasks. \n Perform basic troubleshooting for Microsoft Office, line-of-business systems (and manage requests to external contractors e.g. IT services) and MFDs \n Raise Purchase Orders (PO?s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council?s financial procedures and regulations. \n Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists. \n Research and collate information for complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met. \n Undertake data collection for employee performance as required by Team Leaders or the Hub Manager. \n Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR) \n Coordinate induction and training sessions for new staff within the department. \n Be aware of and comply with policies and procedures relating to safeguarding, child protection, health, safety and security, confidentiality and data protection (reporting all concerns to an appropriate person) \n Work flexibly across the Children?s Social Care Business Support Hub to provide cover for other officers as required. \n Buildings & Premises Support \n Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items. \n Receive deliveries and check goods received against purchase order forms. \n Maintain storage spaces and public areas (including printers and scanners) ensuring that all equipment and office areas comply with Health & Safety requirements. \n Service Specific Support \n Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner, resolving the majority of issues and only referring on to a Team Leader when necessary. \n Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service). \n Receive, log and process applications, referrals or contacts, ensuring that the correct information is obtained and recorded in relevant systems. \n Create, maintain and update customer information on systems and databases using key systems such as EHM, LCS, ContrOCC. \n Arrange payments to customers via prepaid cards, BACS transfer or other mechanisms ensuring proper accounting processes are adhered to and in accordance with Council financial regulations. \n Obtain necessary customer documents and verify as required. \n Prepare cases, files and related documents for approval and review. \n Book appointments for customers using the Council?s electronic room booking system and other systems. \n Produce and distribute public information materials. \n Book interpretation and translation services as requested (including liaising with provider). \n Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements. \n Undertake both basic and more complex information searches when required (using the internet, intranet or other sources). \n Provide project management support as requested. \n

Registration Officer \n We are seeking an organised and customer-focused Registration Officer to support applicants and members throughout the registration lifecycle. \n Salary: £31,000 per yearLocation: Hybrid working, home and London office, with monthly office attendanceHours: Full time, 35 hours per week, 9.00am to 5.00pm, Monday to FridayContract: PermanentClosing date: 24 August 2026 at 5.00pm (we reserve the right to close the role early should a suitable candidate be found)Interviews: Online interviews during the week commencing 24 August, followed by in-person interviews during the week commencing 31 August \n About the role \n As Registration Officer, you will support members, applicants and members of the public by responding to enquiries and administering key registration and membership processes. You will play an important role in ensuring the register remains accurate, up to date and reflective of professional standards. \n Working closely with colleagues across the organisation, you will help deliver an excellent member experience while contributing to the smooth running of registration and renewal activities. \n Key responsibilities include: \n\n • Processing applications, renewals, membership updates and exits accurately and efficiently\n, • Maintaining accurate member and registration records\n, • Responding to enquiries by email, telephone and other channels\n, • Applying policies, procedures and guidance consistently and fairly\n, • Producing reports and supporting data quality activities\n, • Administering renewal reminders, certificates and lapsed memberships\n, • Identifying opportunities to improve processes and service delivery\n, • Supporting the delivery of a positive member experience across the registration lifecycle\n\n About you \n You will enjoy working in a structured environment and be able to balance excellent customer service with the need to follow procedures accurately. \n You will bring: \n\n • Experience providing high-quality administrative support in a professional, regulatory, service delivery or customer-focused environment\n, • Experience administering registration, accreditation, certification, renewal, enrolment or similar processes\n, • Strong communication and customer service skills\n, • The ability to manage competing priorities and take ownership of enquiries through to resolution\n, • Confidence interpreting and applying policies, procedures and guidance\n, • Strong attention to detail and a commitment to maintaining accurate records\n, • A proactive approach to learning, problem solving and continuous improvement\n\n Experience within a membership body, professional association, regulator, charity or similar organisation would be advantageous but is not essential. \n About the organisation \n The organisation is a leading professional body for psychotherapists and psychotherapeutic counsellors. It represents training organisations and more than 8,000 individual therapists working privately, within the NHS and across the voluntary sector. \n You will work alongside colleagues from diverse backgrounds and collaborate with teams across the organisation. There will be opportunities for professional development and growth while working closely within a small team. \n Benefits include 25 days’ annual leave plus bank holidays, additional leave during the December office closure, an 8% employer pension contribution, flexible and hybrid working, ongoing learning and development, confidential wellbeing support and a cycle to work scheme. \n Applications should include a CV and cover letter. The organisation is unable to provide visa sponsorship. \n Other roles you may have experience of could include Registration Administrator, Membership Officer, Accreditation Officer, Certification Officer, Regulatory Administrator, Membership Administrator, Customer Services Officer or Professional Standards Administrator. \n Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Adecco are recruiting on behalf of the Local Authority for a Senior Business Support Officer to join the LIFE/Hospital Discharge service within Health, Wellbeing and Adults. \n Contract Details:Type: Temporary - 3 monthsPay: £18.92 per hour PAYE or £25.03 per hour UMBRELLALocation: Bernard Weatherill HouseWorking Arrangements: Hybrid - 2 days per week from homeHours: Full time, 36 hours per week (Monday to Friday)DBS: Enhanced DBS required \n Role Overview: \n This role is paramount to maintaining service delivery and supporting hospital discharge within Adult Services. The Senior Business Support Officer will provide high-quality business support to the LIFE service, supporting data capture and management, LIFE referrals and Patienteer, as well as providing operational support around changes to the D2A process. \n The role will help improve data quality and ensure efficient processes to enable robust, integrated and person-centred services across the whole system. \n Key Responsibilities: \n\n • Monitor and update the LIFE service mailbox, ensuring urgent emails are actioned daily.\n, • Update the LIFE Tracker with information received into the LIFE mailbox in a timely and accurate manner.\n, • Ensure managers and senior staff are alerted to urgent issues.\n, • Monitor packages of care on the LIFE Tracker and send reminders when cases reach four weeks to ensure reviews are completed.\n, • Deal with queries and data requests linked to the LIFE inbox and LIFE Tracker.\n, • Support data capture and management of LIFE referrals and Patienteer.\n, • Provide operational support around changes to the D2A process.\n, • Provide guidance and support to LIFE staff and Business Support Officers.\n, • Provide advice and support to Business Support Officers and induct new staff.\n, • Delegate work and deputise for the Team Leader when requested.\n, • Provide customer support by responding to queries by telephone and email.\n, • Handle and process electronic enquiries and incoming documentation.\n, • Prepare standard documents, template letters and reports.\n, • Provide meeting support, including the accurate recording of statutory meetings.\n, • Provide expertise, support and task supervision to Business Support Officers.\n, • Ensure data and documents are stored correctly in line with service requirements and information management legislation.\n, • Process payments in accordance with corporate financial policies.\n\n Skills and Experience Required: \n\n • Knowledge of administration systems and procedures.\n, • Significant experience and competence using IT systems and common business support systems, particularly Excel spreadsheets.\n, • Experience working in an office environment.\n, • Significant experience providing a customer-focused service.\n, • Ability to manage and update Excel spreadsheets.\n, • Ability to prioritise workload and meet deadlines within a fast-changing environment.\n, • Excellent written and verbal communication skills.\n, • Good numeracy and English literacy skills.\n, • Ability to analyse complex data.\n, • Strong administrative and organisational skills.\n, • Ability to use a range of ICT applications effectively, including MS Office and MS Teams.\n\n Apply Now: \n If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n We are looking for an organised and customer-focused Administrator to join our Repairs & Maintenance team, supporting the delivery of services to housing association and local authority residents. \n Working on our long-term partnership with Newham, you will help coordinate reactive, planned and disrepair works across a large housing portfolio. This role plays a key part in ensuring repairs are processed efficiently, residents are kept informed and records are maintained accurately. \n What You’ll Do \n • Handle incoming calls from residents, providing clear and professional updates on repair works. \n • Raise, process and schedule repair orders using company systems, ensuring accuracy for invoicing and reporting. \n • Maintain accurate records, job notes and audit trails. \n • Review supervisor and operative reports and take appropriate follow-up action. \n • Resolve queries and minor complaints at first point of contact. \n • Monitor shared inboxes, logs and variation requests. \n • Liaise with operatives, planners, subcontractors and residents to coordinate works and provide progress updates. \n • Order materials and equipment as required. \n • Ensure all activity is updated accurately and in line with KPIs and service targets. \n What You’ll Bring \n • Administrative experience within social housing, with a strong preference for candidates who have supported repairs and maintenance delivery. \n • IT literate with strong system and data-entry skills \n • Understanding of maintenance and repairs terminology \n • Awareness of KPIs and performance targets \n • Knowledge of housing sector processes (desirable) \n Key Skills: \n • Excellent telephone manner and customer service skills \n • Strong communication and problem-solving abilities \n • Ability to prioritise and manage workload under pressure \n • High attention to detail and accuracy \n • Ability to meet tight deadlines \n • Team player with a positive, flexible approach \n What We Offer \n • Salary of up to £28,000 depending on experience, plus performance-related bonus \n • Pension, medical scheme options and life assurance \n • 25 days’ holiday + bank holidays \n • Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support \n • 24/7 GP referral and wellbeing support service \n • 1 paid volunteer day \n • £2,000 refer-a-friend bonus after the referee passes probation \n • Opportunities for development and progression across Axis CLC \n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Outline of the role: \n Provide onsite 1st and 2nd line IT support to customers, primarily covering end-user support, M365, endpoint, account and device administration, basic server/network incident triage, security alert and vulnerability/patch status checks, and initial incident response. All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience. Complex server, network and security design/build activities, SOC operations, and large-scale IT project management are outside the scope of this role and should be escalated to other specialist teams or the relevant vendors as appropriate. \n \n Job Description \n\n • Provide onsite 1st and 2nd line support to customers via face-to-face support, email, telephone, remote access and chat tools.\n, • Use he IT support ticketing system to record, manage, update and close support cases in a timely and accurate manner.\n, • Support daily administration of Microsoft 365, user accounts, endpoint devices and related IT services within the agreed operational scope with the customer.\n, • Perform routine Windows Server administration and initial fault isolation during incidents; escalate complex server issues to other specialist teams or relevant vendors.\n, • Perform initial triage for network and server incidents, including basic checks, information gathering and escalation to specialist teams or vendors when required.\n, • Support security operations at an operational level, including checking security alerts, vulnerability status and patch status, and assisting with tools\n, • Provide first response during security or IT incidents, including initial investigation, containment support, evidence collection and escalation according to the agreed process\n, • Support day-to-day IT element configuration and service delivery activities within the customer environment.\n, • Prepare, deploy, replace and support PCs, mobile phones, peripheral devices and standard end-user IT equipment.\n, • Install, configure and test approved software on PCs and mobile devices in accordance with customer and the company’s procedures.\n, • Support basic testing and deployment of end-user devices, software and IT services; this does not include enterprise IT design or proof-of-concept ownership.\n, • Communicate with support vendors and internal specialist teams until case closure where escalation or vendor support is required.\n, • Attend operational meetings with the customer when required and maintain a professional working relationship with the customer.\n, • Maintain secure operations and keep the working environment tidy and compliant with customer and the company’s requirements.\n, • Maintain clear documentation for operational procedures, configuration changes, implementation records and support activities.\n, • Create reports for the customer and internal manager/director when required.\n, • Provide temporary or long-term customer support at their office, if required.\n, • Participate in early shift coverage and support outside of normal hours when required.\n, • Perform ad hoc tasks assigned by the line manager, provided they are consistent with the agreed operational support scope.\n, • Occasional international travel may be required.\n\n \n Requirements: \n\n • Proven customer service experience in an onsite IT support or helpdesk environment\n, • Experience providing 1st and 2nd line support for end users, including PCs, mobile phones, peripherals and standard business applications.\n, • Familiarity with Microsoft 365 administration, user/account management and endpoint/device administration.\n, • Familiarity with Microsoft Active Directory or Entra ID user administration, Microsoft Windows 11, Microsoft Office, antivirus/endpoint security tools and standard corporate software.\n, • Basic knowledge of Windows Server administration and incident triage; advanced design, build or architecture experience is not required.\n, • Basic knowledge of network products such as routers, switches and firewalls is advantageous for initial fault isolation and escalation.\n, • Awareness of security alert handling, vulnerability/patch status checking and operational tools such as Prisma and Microsoft Defender is advantageous.\n, • ITIL Foundation, Microsoft or endpoint support certifications are preferred but not mandatory.\n, • Business level written and verbal communication skills in English; Japanese is preferable\n, • Business level documentation skills, including meeting minutes, work procedures and customer/internal reports.\n, • Strong work ethic, punctuality, time management and reliability.\n, • Customer-focused mindset and ability to escalate appropriately to internal specialist teams or relevant vendors\n\n \n Conditions: \n\n • 1 year contract to start with\n, • Salary - £39,000 per annum\n, • Working hour – 35 hours per week, Monday to Friday\n, • Location – London\n, • Competitive benefits – Travel expense (within London), pension, annual leave\n\n \n * Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation*

Our client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range of technologies while developing your skills within a collaborative, forward-thinking environment. \n This role is based at our client’s offices easily accessible to the North London / Hertfordshire areas. \n As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. You’ll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. \n Role responsibilities \n Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. \n Candidates will have: \n\n • Previous experience in a 1st Line or Service Desk role, within a commercial setting\n, • Proficient with Windows 10/11 and Microsoft Office 365.\n, • Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin.\n, • Familiar with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles.\n, • Previous experience with Windows OS (7, 8, and 10) and understanding of basic networking tools\n, • Excellent communication and problem-solving skills with a customer-first mindset.\n, • A drive to learn, develop, and progress within a technical environment.\n\n The salary for this role ranges from £28,000 to £32,000 depending on experience. \n \n

1st Line Support Engineer \n Location: South London - 5 Days in the Office (Must have a car & licence) \n Salary: £26,000 - £30,000 + Benefits \n My client, a well-established and growing organisation based in South London, is looking to add a 1st Line Support Engineer to its IT team. This is an excellent opportunity for someone looking to build a long-term career in IT with a company that has created a really friendly and sociable working environment. \n As a 1st Line Support Engineer, you'll be joining a supportive team where you'll receive ongoing training, gain exposure to a wide range of technologies and develop your technical skills in a hands-on environment. The business has multiple offices across the UK, giving you the opportunity to broaden your experience and occasionally visit other locations. \n This role is ideal for someone at the beginning of their IT career who has a solid foundation in IT support, whether that's through a 1st Line position, Service Desk role, IT apprenticeship or commercial IT support experience. You'll be someone who enjoys troubleshooting technical issues, takes pride in delivering excellent customer service and is keen to continue learning and developing your technical knowledge. \n Role: \n\n • Providing 1st Line IT support to internal users via telephone, email and face-to-face.\n, • Logging, managing and resolving IT support tickets.\n, • Supporting Microsoft 365 applications including Outlook and Teams.\n, • Managing user accounts, passwords and permissions through Active Directory.\n, • Troubleshooting Windows desktop, hardware, software and printer issues.\n, • Assisting with basic network troubleshooting.\n, • Escalating more complex technical issues to senior engineers where required.\n, • Producing and updating IT documentation where appropriate.\n\n Technical Experience: \n The ideal candidate will have hands-on experience with: \n\n • Microsoft 365 / Office 365\n, • Active Directory\n, • Windows Desktop Support\n, • Basic Networking (DNS, DHCP, TCP/IP)\n, • Hardware & Printer Support\n, • Service Desk / IT Support experience\n\n About You: \n\n • 1-2 years' experience within an IT Support or Service Desk environment (or equivalent).\n, • A genuine passion for technology and providing excellent customer service.\n, • Strong communication skills and a friendly, professional approach.\n, • A proactive attitude with a willingness to learn and develop.\n, • Comfortable working both independently and as part of a team.\n\n What's On Offer: \n\n • Ongoing training and mentoring.\n, • Exposure to a wide range of Microsoft technologies.\n, • Opportunity to visit other UK offices.\n, • Hybrid working available after successful completion of probation.\n, • Supportive and collaborative team environment.\n\n Please note: this role does not offer visa sponsorship. \n Key Words: \n 1st Line Support, Service Desk Analyst, IT Support Engineer, Microsoft 365, Office 365, Active Directory, Windows, Troubleshooting

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in French & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Spanish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday on a twilight shift 4pm - 12am. The Person: • Fluent or Professional level Spanish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Job Title: Recruitment Franchisee. (Self-Employed) Location:Remote Home Based (Work from anywhere in the UK.) Reward: Realistic, Year 1 earnings of £50K increasing too £75K in year 2, and year 3 of £85K+. Timing: June 2025 Start. Rayner Personnel are seeking Franchise Recruitment Directors with a hunger for success and a taste for the high life. If you've got a background as a Mortgage Adviser or in telephone sales, especially recruitment, then this opportunity is tailor-made for you. Becoming a Rayner Franchise owner, will give you the freedom to run your own business from home, set your own hours, and work the way you want. while maximising your earning potential, We offer unrivalled opportunities: Rayner Personnel have established clients in place, with jobs to fill immediately, and we are looking for hungry Sales Professionals that can deliver a customer centric service to the UK’S largest financial services providers. About Us: Rayner Personnel is one of the UK’s leading Talent Partners in the Property and Financial Services sectors and was established over 10 years ago. We are a team of over 30 Recruitment professionals that specialise in connecting exceptional talent with industry leading businesses and providing tailored recruitment solutions. The Role: As a Self-Employed Recruitment Director, you’ll have the autonomy to build and grow your own business, with the full support of Rayner Personnel and as part of our established brand which provides you with the full support of a team of dedicated Recruitment professionals who are committed to your success. You’ll focus on developing client relationships, sourcing top talent, and delivering exceptional recruitment services in the Financial Services sector. What We Offer: • Uncapped Earning Potential: You keep half of everything you bill, with no limits and no catches., • Established Brand Support: Leverage the reputation and tools of a leading recruitment business., • Flexibility: Work from anywhere and manage your own schedule., • Training and Development: Access to ongoing training, mentorship, and industry resources., • Collaboration: Be part of a supportive network of over 30 experienced recruitment professionals. What We’re Looking For: • Proven experience in direct telephone sales of a tangible service or product., • Self-motivated with an entrepreneurial mindset., • Strong business development and client management skills., • Excellent communication and relationship-building abilities., • A passion for helping businesses and candidates succeed., • Money hungry with a desire to create your own future success. Ready to Take Control of Your Career? Join us as a Self-Employed Recruitment Consultant and unlock your potential to shape your future while benefiting from the support of trusted industry professionals. Want to know more? Click apply now or feel free to give Darren Robins a call on 020-3989-9455 for a confidential chat and to learn more about this amazing opportunity !

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Rate: £18.51 per hour Umbrella Term: 3 months initially Hours per week: 37 Location: Remote but 1st day on site for induction MAIN DUTIES: 1. Assist with the administration and maintenance of all manual and computer records relating to the levy, collection and recovery of Council Tax, Business Rate, Benefit Overpayments and other debts owed to the council. 1. Provide detailed advice and assistance to customers and their representatives on a wide range of enquiries, complaints and issues, including liability, discounts and exemptions and debt recovery to a high standard of customer service including in writing, email, over the phone and face to face. 1. Process correspondence and data including the maintenance of computer records using a range of appropriate office technology and systems in order to record, update and access information as appropriate. 1. Trace debtors who have moved without leaving a forwarding address. This will also include undertaking tracing searches and utilising software or contacting external bodies to establish a forwarding address. 1. Pro-actively pursue debtors who miss or make late payments, and issue reminders, summonses and other relevant notices, as appropriate in line with legislation and council policy. 1. Negotiate payment arrangements directly with customers and/or their representatives over the telephone and in face-to-face interviews, having regard to the total debt owed by the customer to the Council and taking into account the customer’s financial circumstances and vulnerability. 1. Use discretion to identify vulnerable customers who may be suffering extreme financial hardship or other specific issues. Ensure appropriate support and advice is provided to the customer through the relevant internal service area or external organisations using recognised referral options. 1. Monitor that repayment agreements are being adhered to, and make decisions regarding the most appropriate method of recovery for each case, within a set of prescribed guidelines. 1. To provide advice and guidance to customers on current policy and legislation specific to customers needs. 1. Liaise with the Benefits team to resolve issues and queries where appropriate to maintain accuracy of information held and provide additional information and advice when required. 1. Liaise with other Council Services, Courts, Civil Enforcement Agents, Landlords and other external bodies on revenues and benefits matters, as directed. 1. Undertake any training deemed appropriate to the post and the development of the service to ensure an up to date knowledge of legislation, policies and procedures. 1. To ensure that all information remains confidential and is not disclosed to any unauthorised person’s, paying particular attention to the Data Protection Act and related legislation and policy and procedures. 1. To assist with any duties commensurate with the grade of the post. 1. Under the supervision of Assistant Team Manager for Revenues undertake valuation work as appropriate including but not limited to new properties, structural changes or improvements requiring more detailed technical knowledge in order to report to the Valuation Office Agency. 1. Under the supervision of the Assistant Team Manager process refunds and write off’s. 1. Provide advice and guidance and use discretion in order to determine and process applications for Uninhabitable Discounts and Disabled Band Reductions including undertaking property inspections if appropriate. 1. To liaise with Customer Services and provide advice, guidance and training as appropriate, contributing to continuous improvement, efficient processes and an excellent customer focussed service. . Must have Council tax recovery experience - Business rates desirable not essential. MRI system usage currently. Experience • Dealing with work of a confidential nature, • Experience of dealing directly with customer enquiries, • Experience of administration of revenues and/or benefits service, or in debt recovery is desirable Knowledge • A good understanding of customer service principle, • Working knowledge of rules and regulations regarding Council Tax and/or Business Rates, • Knowledge and understanding of debt recovery procedures Skills & Competencies • Able to demonstrate excellent verbal and written communications skills, • Able to form good working relationships with others and work as an effective team member, • Able to meet deadlines and targets, • Able to remain calm and patient under pressure, • Excellent attention to detail with the ability to produce accurate work, • Good keyboard and IT skills, • Proficient in use of Microsoft Office packages, • Willing to contribute ideas on service improvements and developments, • Enthusiastic and adaptable, • Concern for efficiency and quality within the department We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people. Here’s what you can look forward to: Perks Hub • Hundreds of global and local perks, available online 24/7, • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc • Shopping discounts from the biggest brands, all year round, • Save money on everything from the supermarket shop to summer holidays Wellness Hub • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts • Mindfulness, meditation and sleep resources, available on all your devices • Guides to help with everything from anxiety to stopping smoking, • Confidential mental health helpline, 24/7 access to a qualified counsellor Celebration Hub Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world Company polls where everybody can vote for the winners Culture Hub • A single place to find company updates, photos, benefits information and lots more! • Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time Pre-Compliance Checks for Successful Applicants: At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes: • Identity Verification: Confirming the authenticity of your identity documents. • Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement). • Right to Work Verification: Ensuring you have the legal right to work in the UK. • Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions. These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process. Equal Opportunities Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply. BSS is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. BSS considers qualified applicants with criminal histories, consistent with applicable UK law. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Armed Forces Covenant We endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are: • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

Join a very fast-growing internet marketing business as a Sales Executive, working remotely from home from anywhere in the UK. They operate comparison websites in the legal and home-moving sectors, and have enjoyed 15X growth over the past 9 years, making them the market-leaders. You will work within a small but highly motivated team in a busy but fun environment. They are a small internet-based business so you will not simply be a “number” in a large organisation! THE JOB: You will be involved in business-to-business telemarketing: • Making both cold and warm leads;, • Managing customers in order to maximise the value of each account;, • Taking inbound phone enquiries from your prospect portfolio;, • Providing consistently excellent customer-service;, • Being accountable for hitting monthly sales KPIs & call volumes The hours are full-time, Monday to Friday, and regular business hours. No weekends or evenings. KEY SKILLS & EXPERIENCE: • Proven track record in outbound telephone sales;, • Business to business (B2B) telesales experience is highly desirable;, • Ability to approach and pitch to new prospects;, • Can respond quickly and overcome objections; SALARY & BENEFITS:, • £25,000 base salary + uncapped bonus, • Achievable OTE of £60k per annum, • One-off incentives, benefits and competitions, • 23 days holiday + birthday + public holidays, • 1 day of additional holiday earned per year of service (Up to 28 days), • Private Health Insurance If you’re interested in this role and feel that you have the right attributes to be a success, then please send your CV ASAP! Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Hotel Receptionist / Front of House Team Member \n A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. \n If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator \n Candidates will need to be available on a Full-Time, Permanent basis. \n \n SALARY: Competitive \n LOCATION: Central London (Zone 1) \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: up to48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation \n \n JOB OVERVIEW \n We have a fantastic new job opportunity for a Hotel Receptionist / Front of House Team Member to provide a welcoming, efficient service for guests while maintaining accurate records and supporting daily hotel operations. \n As a Hotel Receptionist / Front of House Team Member you will handle guest enquiries, process reservations and ensure smooth check-ins and check-outs while delivering excellent customer service. \n Working as a Hotel Receptionist / Front of House Team Member you will support communication across departments, promote hotel services and help maintain a well-organised and professional front office environment. \n \n APPLY TODAY \n Ready to make your next career move? Apply Today for our Recruitment Team to review. \n \n DUTIES \n Your duties and responsibilities as the Hotel Receptionist / Front of House Team Member include: \n\n • Guest Welcome and Check-In: Greet guests, register arrivals, assign rooms and explain hotel facilities\n, • Customer Service Support: Respond to guest enquiries in a polite, efficient and professional manner\n, • Front Desk Administration: Maintain accurate guest records, update PMS systems and manage documentation securely\n, • Telephone Handling: Answer internal and external calls promptly and manage switchboard operations\n, • Reservations Management: Process bookings via telephone, email and in person, ensuring accuracy\n, • Billing and Payments: Post charges, process payments and ensure all financial transactions are correct\n, • End of Day Reporting: Prepare and submit daily reports and escalate any discrepancies\n, • Guest Communication: Relay messages and coordinate with departments to meet guest needs\n, • Upselling and Promotions: Promote hotel services and maximise occupancy and revenue opportunities\n, • Compliance and Safety: Follow procedures for health and safety, emergency response and data protection\n\n \n CANDIDATE REQUIREMENTS \n\n • Previous experience in a receptionist, front of house or customer service role\n, • Strong communication skills with a professional and friendly manner\n, • Excellent organisation skills and ability to multitask in a busy environment\n, • Experience with administrative tasks such as data entry, record keeping and correspondence\n, • Ability to use hotel systems, PMS systems or similar CRM/database systems\n, • Confident handling telephone enquiries and switchboard operations\n, • High level of attention to detail when managing bookings and financial transactions\n, • Ability to work flexible shifts including weekends and evenings\n, • A proactive approach with a focus on delivering excellent customer service\n, • Knowledge of local attractions and transport routes is advantageous\n\n \n HOW TO APPLY \n To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P15019 \n Full Time, Permanent Customer Service / Hospitality Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n AWD-IN-SPJ

Junior Service Desk Analyst London £27,000 - £30,000 PAA well-established and highly regarded IT Managed Service Provider is looking to recruit a Junior Service Desk Analyst to join its friendly and supportive Service Desk team. This is an excellent opportunity for an IT graduate, college leaver with relevant qualifications, or someone with basic IT knowledge or exposure looking to begin a career in IT support. Equally, candidates from a strong customer service background with a genuine passion for technology are encouraged to apply. Working within a close-knit MSP environment, you'll receive hands-on training and mentorship while acting as the first point of contact for customers, helping to log, triage and coordinate IT support requests. This role provides an excellent foundation for progressing into 1st Line Support and beyond. As the first point of contact for customers, you'll play a vital role in delivering an excellent support experience. You'll be responsible for accurately logging incidents and service requests, ensuring tickets contain the right information and are assigned to the appropriate engineers for resolution. You'll also keep customers updated throughout the support process whilst working closely with the wider Service Desk team to ensure service levels are maintained. Responsibilities: Answer incoming telephone calls, emails and support requests in a professional and friendly manner Accurately log incidents and service requests within the service desk ticketing system Gather relevant information from customers to ensure engineers have everything needed to investigate issues Categorise and prioritise tickets in line with Service Level Agreements Assign tickets to the appropriate engineers or technical teams Provide customers with ticket reference numbers and regular progress updates Monitor ticket queues to ensure requests are progressing within agreed timescales Escalate urgent or high-priority incidents where appropriate Maintain accurate ticket documentation and service records Assist with general service desk administration and reporting Requirements: A genuine interest in technology and IT Excellent customer service and communication skills Strong attention to detail and organisational skills The ability to remain calm and organised in a busy environment A positive attitude and willingness to learn Good knowledge of Microsoft Office applications An IT-related degree, college qualification or apprenticeship will be highly beneficial Previous experience in a customer service, helpdesk or service desk environment.

Temporary GP Receptionist \n\n • Marylebone, London\n, • £15.00 per hour\n, • 4-6 Week Assignment\n, • Immediate Start Available\n\n We are currently recruiting for an experienced Temporary GP Receptionist to join a busy GP practice based in Marylebone on a temporary basis for 4-6 weeks, with an immediate start available. \n Key Responsibilities \n\n • Providing a professional and friendly front-of-house service\n, • Greeting patients and managing reception enquiries\n, • Booking, amending and cancelling appointments\n, • Handling incoming telephone calls and patient queries\n, • Updating and maintaining patient records\n, • Supporting the clinical and administrative team with general administrative duties\n\n Essential Requirements \n\n • Previous NHS GP Receptionist experience is essential\n, • Working knowledge of SystemOne or EMIS is required\n, • Excellent communication and customer service skills\n, • Ability to work efficiently in a fast-paced environment\n, • Strong organisational and administrative skills\n\n What's on Offer \n\n • Immediate start\n, • Friendly and supportive practice environment\n, • Convenient Marylebone location\n\n If you have recent NHS GP reception experience and are proficient in SystemOne or EMIS, we'd love to hear from you. \n Apply today for an immediate interview and start.

Join Our Team as a Receptionist in Healthcare! \n Location: Hammersmith and Fulham, Greater LondonContract Type: Permanent | Working Pattern: Full Time \n \n Are you a friendly, organised, and proactive individual looking to make a meaningful impact in the healthcare industry? If so, we have an exciting opportunity for you! Our client is seeking a Receptionist to be the welcoming face of their clinic, ensuring a smooth and positive experience for every patient who walks through the door. \n \n Key Responsibilities: \n\n • Manage new patient inquiries through various channels: telephone, WhatsApp, social media and in-person\n, • Explain clinic services and daily operations with clarity and enthusiasm\n, • Foster human connections with new patients, providing excellent customer service at all times\n, • Prepare patient records and responses to patient inquiries\n, • Handle product deliveries and manage orders from suppliers\n, • Act as the point of sales post-treatment, taking payments and booking follow-up appointments\n, • Collaborate with clinic staff to anticipate their needs, ensuring an efficient workflow\n, • Support social media management, creating and posting engaging content and updates\n\n \n What We're Looking For: \n\n • Excellent written and verbal communication skills and the ability to build relationships at all levels\n, • Experience and comfort in using social media for business purposes\n, • Strong organisational skills and the ability to anticipate needs\n, • A proactive approach to problem-solving and a willingness to go the extra mile\n, • Professional experience in a similar role would be advantageous\n, • Team-oriented mindset, ready to pitch in and use your initiative\n\n \n Why Join Us? \n\n • Salary: £28,000 per annum\n, • Perks: 30 days annual leave + BHs, contribution pension scheme, discounts on products,\n \n, • Pension contribution to secure your future. - 50% discount on clinic products after a 6-month probation period. - Incentives\n \n\n\n, • Career Progression: Opportunity to advance to a Clinic Manager role in the future!\n\n Working Pattern: \n\n \n • Tuesday: 10AM - 5PM\n, • Wednesday: 9AM - 6PM\n, • Thursday: 11AM - 8PM\n, • Friday: 10AM - 6PM\n, • Saturday: 9AM - 5PM\n \n\n \n If you are excited about being a vital part of a dedicated team in the healthcare sector and are passionate about providing exceptional service, we want to hear from you! \n \n Apply Now! Take the next step in your career and become a valued member of our client's team. We can't wait to meet you! \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Paralegal – Residential Property \n\n • Department: Residential Property\n, • Job Type: Full-time\n, • Salary: Competitive\n\n Join a well-established and highly regarded legal practice, known for its client-focused approach and commitment to delivering high-quality legal services. We are seeking a Paralegal to join our Residential Property team, providing direct support to fee earners to enhance operational efficiency and client service. \n Day-to-Day of the Role: \n\n • Provide general support to the Residential Property team, including preparing correspondence and legal documents.\n, • Manage client files effectively, adhering to internal procedures for opening, closing, storage, retrieval, and filing.\n, • Handle administrative tasks such as arranging document copying, managing diaries, and setting up meetings.\n, • Welcome and assist clients and agents both in person and by telephone, providing updates and assisting in progressing transactions.\n, • Prepare completion statements and handle pre-completion and post-exchange formalities.\n, • Complete online forms, including SDLT submissions, and prepare and submit Land Registry applications.\n, • Obtain information from local authorities and handle registration requirements and post-completion matters.\n, • Support departmental marketing initiatives and maintain strict confidentiality regarding client and organisational information.\n, • Utilise the firm’s case management system effectively and maintain high standards of document production.\n\n Required Skills & Qualifications: \n\n • Law graduate or working towards qualification through a recognised Paralegal route, supported by relevant legal experience.\n, • Experience in residential property is highly desirable.\n, • Strong IT skills and proficiency in case management systems.\n, • Excellent accuracy, attention to detail, and a proactive approach to workload management.\n, • Strong communication skills and commitment to excellent customer service.\n, • Ability to work independently, meet deadlines, and perform well under pressure.\n, • High levels of professionalism, courtesy, and respect in all interactions.\n\n Benefits: \n\n • Financial: Competitive salary, annual salary review, annual bonus scheme, employer pension contribution, death in service benefit, interest-free season ticket loan, paid professional memberships, long service awards.\n, • Health & Wellbeing: Private medical cover, life assurance, enhanced company sick pay, Cycle to Work scheme, Employee Assistance Programme, health and wellbeing initiatives, regular social events.\n, • Work-Life Balance: 25 days annual leave plus bank holidays, enhanced family-friendly benefits, flexible and hybrid working arrangements, sabbatical opportunities, study leave.\n, • Learning & Development: Annual performance reviews, personal development and career progression planning, structured legal career development programmes.\n\n To apply for this Paralegal position in Residential Property, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Flexible Retail AssistantVarious Locations across LondonThe CompanyThe Royal Trinity Hospice is the oldest hospice in the UK with over 100 years of experience providing compassionate palliative care. Our charity shops are on a mission to become London's answer to sustainable fashion, whilst raising funds to ensure the Hospice can deliver the best possible service to people with life-limiting conditions.We are now looking for a number of Flexible Retail Assistants to join us at our locations across London as bank staff on a zero-hour basis.The Benefits- Competitive hourly rate- 25% staff discount in Trinity shops- Opportunities to attend exciting and high-profile events, including our biannual Gala Dinner, Royal visits and annual Summer Garden Party- Regular ballots for donated tickets and prizes- Access to free counselling courses- Flexible workingThis is a fantastic opportunity for a customer-focused individual with experience working in a fast-paced environment and a passion for fashion and sustainability to join our inspiring charity.You'll have the chance to develop your customer service and retail skills as part of our friendly, supportive team, and you’ll enjoy the variety and flexibility of no fixed location whilst contributing to a more sustainable future through charity retail.So, if you want a rewarding role where you can make a genuine difference, read on and apply today.The RoleAs a Flexible Retail Assistant, you will support our retail outlets in generating the vital funding that enables us to deliver on our mission.Specifically, you will join our retail teams at various locations across London on an ‘as required’ basis, supporting retail operations, providing great customer service and maximising sales and profitability, Supporting the day-to-day operation of our charity shops, you'll help generate stock through donor engagement, support the manager and assistant manager, build positive relationships with donors and customers and promote our values.About YouTo be considered as our Flexible Retail Assistant, you will need:- Experience working in a fast-paced, customer-focused environment- Experience dealing with members of the public, both face-to-face and over the telephone- A passion for fashion and sustainability- Good literacy and numeracy skills- Excellent communication and customer service skillsThe closing date for this role is the 16th August 2026.Other organisations may call this role Retail Assistant, Charity Shop Assistant, Shop Assistant, Retail Customer Assistant, Retail Sales Assistant, Charity Retail Assistant, Store Assistant or Customer Assistant.Webrecruit and Royal Trinity Hospice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to develop your career as our Flexible Retail Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are looking for a motivated and organised Office Assistant to join our team and provide essential administrative support across the business. \n This is an excellent opportunity for someone who enjoys working in a busy office environment, has strong organisational skills, and takes pride in delivering high-quality administrative support. You will play a key role in ensuring the smooth day-to-day running of the office by supporting staff, managing documents, communicating with clients and suppliers, and helping the team stay organised and efficient. \n You will work within a supportive team environment where training and development are provided, while having the opportunity to take responsibility and contribute to the continued success of the company. \n \n Key Responsibilities: \n Answering telephone calls and responding to emails in a professional and timely manner \n Managing general office administration and supporting daily operations \n Conducting research and preparing reports when required \n Liaising with suppliers, clients, and other stakeholders \n Scheduling appointments with tenants and clients \n Preparing and issuing invoices \n Typing and preparing quotations \n Maintaining accurate records and filing systems \n Assisting the team with administrative tasks and ensuring deadlines are met \n Providing excellent customer service and maintaining professional communication at all times \n \n Skills and Experience \n The successful candidate will have. \n Previous experience in an administrative, office support, or similar role \n Excellent written and verbal communication skills \n Strong organisational skills with the ability to prioritise workload \n Good attention to detail and accuracy \n Confidence using Microsoft Office applications, including Word, Excel, and Outlook \n Ability to manage multiple tasks and work to deadlines \n A positive, proactive, and reliable approach to work \n Ability to work effectively as part of a team and independently when required \n Strong problem-solving skills and a willingness to learn \n \n What We Offer: \n Competitive salary based on experience and level of skills (minimum London Living Wage) \n Private Healthcare after 20 weeks’ service \n Company pension scheme with 4% employer contribution \n Life cover equivalent to 4 x salary after 20 weeks’ service \n 25 days paid annual leave (pro rata) plus Public Holidays \n Annual leave increases by one day per year after three years’ service, up to a maximum of 30 days \n Bank holidays paid in addition to annual leave entitlement \n Discretionary annual profit share linked to company performance \n Full training and ongoing support within a structured team environment \n If you are organised, enthusiastic, and looking to develop your career within a professional office environment, we would love to hear from you. \n Please apply now to be considered for this opportunity.

A leading law firm is seeking a highly organised and proactive Administrative Assistant to support the smooth day-to-day operation of its London office. This is an excellent opportunity to join a professional services environment where no two days are the same and where you will play a key role in delivering an excellent workplace experience for employees and visitors. \n The Role \n As an Administrative Assistant, you will provide essential support across office operations, administration, supplier coordination and internal service delivery. Working closely with colleagues and external providers, you will help ensure the office runs efficiently and that employees receive a high standard of support. \n Key Responsibilities \n\n • Manage and respond to helpdesk enquiries via email, telephone and Microsoft Teams.\n, • Coordinate maintenance requests and liaise with contractors and suppliers.\n, • Maintain records, spreadsheets, logs and administrative systems.\n, • Order office supplies, stationery and equipment.\n, • Support new joiner and leaver processes.\n, • Create purchase orders, process invoices and manage expense administration.\n, • Assist with internal communications and office updates.\n, • Conduct regular office checks to ensure facilities areas remain clean, stocked and presentable.\n, • Support health and safety procedures and workplace compliance requirements.\n, • Assist with office projects, events and wider business initiatives.\n\n About You \n\n • Previous experience in an Administrative Assistant, Office Assistant, Team Assistant or similar support role.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent communication and stakeholder management skills.\n, • High attention to detail and a proactive approach to problem solving.\n, • Good knowledge of Microsoft Word, Excel and PowerPoint.\n, • Experience working within a professional services environment is advantageous.\n\n What's on Offer? \n\n • Opportunity to join a respected law firm.\n, • Varied and fast-paced administrative position.\n, • Exposure to multiple areas of the business.\n, • Collaborative and supportive working environment.\n, • Genuine opportunity to develop your career within professional services.\n\n If you're an organised and customer-focused Administrative Assistant looking for your next opportunity, we'd love to hear from you.

Customer Service Advisor / Call Centre Agent \n Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. \n If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator \n This role is known internally as a Repairs Contact Centre Agent \n \n SALARY: £30,300 per annum + Benefits \n LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm \n \n JOB OVERVIEW \n The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. \n Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. \n As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. \n This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. \n \n APPLY TODAY \n Ready to make your next career move? Apply Now for our Recruitment Team to review. \n \n DUTIES \n Your duties as the Customer Service Advisor / Call Centre Agent include: \n\n • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels\n, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed\n, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements\n, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible\n, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works\n, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes\n, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures\n, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate\n, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements\n, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements\n\n \n CANDIDATE REQUIREMENTS \n\n • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9\n, • Previous experience within a customer service, contact centre or call centre environment\n, • Excellent communication, listening and customer service skills\n, • Strong IT skills with confidence using CRM systems and digital applications\n, • Strong administrative skills with excellent attention to detail\n, • Ability to manage a high volume of enquiries and prioritise effectively\n, • Proactive approach to problem-solving and delivering positive customer outcomes\n, • Calm, professional and empathetic approach when dealing with challenging situations\n, • Ability to commute to either the Ealing or Staines office five days per week\n, • Experience with Microsoft Dynamics would be advantageous\n, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential\n\n \n BENEFITS \n\n • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service\n, • Up to 8% contributory pension\n, • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family\n, • Access to a wide range of staff discounts\n, • Investment in your learning and development\n, • Cycle to Work Scheme\n\n \n The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. \n This role requires a DBS Check \n \n APPLY TODAY… \n By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P14978 \n Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n

Job Title: Office Coordinator - Lettings \n Location: London (Battersea, Canary Wharf, Islington, Knightsbridge, Wandsworth) \n Hours: Monday to Friday 8:30 am - 6:00 pm \n Salary: £26,500 - £29,000 + KPI bonus \n \n The Role \n \n We are seeking a highly organised and customer-focused Office Coordinator to support the day-to-day operations of our busy Lettings office in London offices. \n \n This role is integral to ensuring the smooth running of the office, delivering exceptional administrative support, maintaining regulatory compliance, and providing an outstanding client experience throughout the lettings process. \n \n The successful candidate will possess excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities within a fast-paced, client-facing environment. \n \n Key Responsibilities \n \n Administration & Office Support \n \n\n • Provide comprehensive administrative support to the Lettings team, ensuring the efficient operation of the office.\n, • Prepare, process and maintain property-related documentation, including marketing materials, tenancy documentation and pre-offer information.\n, • Accurately update and maintain CRM systems, property databases and client records.\n, • Coordinate diaries, arranging property viewings, appointments and internal meetings.\n, • Manage incoming telephone calls, emails and correspondence, ensuring enquiries are handled promptly and professionally.\n\n \n Lettings & Marketing Support \n \n\n • Assist with the preparation, quality assurance and ongoing maintenance of property listings across internal systems and online portals.\n, • Support local marketing initiatives by coordinating promotional materials, campaigns and office events.\n, • Produce regular reports and management information to support business performance and operational decision-making.\n\n \n Operational Coordination \n \n\n • Maintain a well-presented, fully operational office environment, ensuring supplies and resources are effectively managed.\n, • Act as a central point of coordination between the Lettings team and internal departments to facilitate effective communication and workflow.\n, • Support the wider team with ad hoc administrative and operational projects as required.\n\n \n Compliance & Risk Management \n \n\n • Ensure administrative processes and property transactions are completed in accordance with relevant legislation, industry regulations and company policies.\n, • Maintain accurate records to support audit requirements and regulatory compliance.\n, • Promote best practice in data protection, confidentiality and information security, ensuring compliance with GDPR and internal governance procedures.\n\n \n Skills & Experience \n \n\n • Previous experience in an administrative, coordination or office support role, ideally within residential lettings, estate agency or the wider property sector.\n, • Exceptional organisational skills with the ability to prioritise a varied workload.\n, • Excellent verbal and written communication skills.\n, • High level of accuracy and attention to detail.\n, • Strong customer service ethos with a professional and approachable manner.\n, • Proficiency in Microsoft Office and CRM systems.\n, • Ability to work independently while contributing effectively as part of a collaborative team.\n, • A proactive approach with a commitment to delivering high standards of service and operational excellence.\n\n \n Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. \n \n Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. \n \n Perks That Make a Difference: \n \n Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. \n \n We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status. \n