Office Manager
1 month ago
Belfast
Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements**
· Attention to detail
· Excellent organisational skills
· Reliability and discretion; you will often learn of confidential matters
· Effective communication, negotiation and relationship-building skills
· Problem solving skills
· Initiative
· Thorough and methodical approach to tasks
· Leadership and the ability to ‘make things happen’
· Budgeting skills
· Strong business development skills
· Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp
· Excellent telephone manners
· Excellent computer skills and Social Media interactions/connections
· Capability to complete paperwork appropriately, efficiently and effectively
· Sound geographical knowledge of Northern Ireland in relation to business opportunities
· Capability of working to Performance Indicators and Targets
· Adaptability Benefits
· paid leave 28 days
· Option to inclusion into our company pension scheme - NEST
· Hours of work are Monday – Friday
· On call duties will be necessary
· 30 minutes lunch break
· Opportunity to be paid commission/Bonus Qualifications / Experience:
-A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role
-NVQ level 3 in administration and 2 years' experience in a clerical/administrative role.
-BTEC qualification plus 2 year's relevant experience
-Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection.
-Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.
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