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Salary Dependant on experience Location Hybrid with ability to commute to key TP UK Site (Glasgow / Manchester / Bristol) Contract Permanent Hours 37.5 hours per week. Flexibility required Role Overview You will be accountable for the successful delivery of strategic Projects and Change within a fast paced environment. This will include operational and business change, IT change governance and strategic activity as defined by the business through the effective management of multi-disciplined project teams and using planning tools including MS Project and wider MS Office tools. You will have demonstrable experience of working with conflicting deadlines in a pressurised environment and be comfortable providing quality solutions at pace. You will have experience in managing, coaching and developing professional teams and have significant skills and experience in Client relationships and Exec level reporting and engagement. The ideal candidate must have experience in account management, 3rd party (Internal and External) vendor management, project management and/or operations management within a Contact Centre environment. You must be able to manage simultaneous complex projects and work across internal and external teams and demonstrate an ability and experience of conflict management to resolution. Key Tasks/Responsibilities • Organizing project teams, assigning individual responsibilities, developing project schedules, and determining resource requirement, • Monitoring and reporting on the status of projects including cost, timing, and staffing, • Ensuring adherence to internal and external Quality, Compliance and Regulatory standards, • Identifying/resolving obstacles to completing project on time and to budget, • Manage multiple, interrelated projects, • Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise., • Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction., • Programme governance oversight across full suite of Projects to ensure delivery to required standard and wider internal and external stakeholder reporting, • Client engagement and relationship building to manage the successful delivery of change, • Delivers change in line with a strong Prince2 methodology (Planning, Governance, Reporting),, • Oversee strong Risk & Issues Management and reporting. What are we looking for? • Able to demonstrate strong IT skills, including a full MS Office suite, • Work remotely with colleagues, clients and external suppliers and have strong verbal and written communication skills., • Confident with managing changing requirements, able to action rapid impact analysis and make recommendations., • Thrives in a fast paced environment, • Must have experience of sole responsibility for end-to-end project delivery within a Contact Centre or similar environment, • Experience of external customer facing projects, • Outstanding stakeholder relationship skills (internal and external), • Experience in managing teams through the full employee lifecycle, • Proven delivery of cross functional projects, ideally including over £1m initiatives, • Experience of operational improvement projects, TUPE, IT application development and deployment projects, telephony projects, • Current Prince 2 Practitioner qualification (Agile qualification preferred), • Educated to degree level or equivalent So who are we? While you may not have heard of us, it’s likely you will have spoken to us at some point. We have sites in over 50 countries and we talk to customers in more than 66 different languages and dialects on behalf of major international companies. We’re really proud to say we are the biggest in the world. Impressive, right? In the UK we operate out of multiple locations and provide a diverse range of contact centre solutions. You could call us experts in the call centre services industry...it’s what we call ourselves. Whether you’re working in one of our locations, or from a clients’ own centre or even based in one of our International contact centres, Teleperformance can really offer you a world of opportunities. Our passion is what led us to achieve the number 1 spot in our market and it is also what helps our clients to achieve what once may have seemed impossible; delivering outstanding customer experience at every single opportunity. This is only possible because our people are transforming passion into excellence. So why wouldn’t you want to join us? #LI-CW1

We’re looking for a commercially driven Senior Vendor Growth Manager to take ownership of a key strategic vendors, Nitro, within a technology company with a focus on software covering the enterprise, cloud and consumer markets. Lead partner training and enablement sessions, positioning the vendor�

You need a strong expertise in Independent Software Vendor (ISV) solutions, associated services, and category‑specific knowledge, combined with exceptional sales acumen and the ability to cultivate strong relationships with both internal and external stakeholders.

This role involves coordinating maintenance, managing vendor relationships, and ensuring compliance with regulations.

Role Responsibilities*** Manage the end-to-end procurement lifecycle, from sourcing and contracting through to invoicing and payment* Lead the development, issuance and management of Requests for Proposal (RFPs) and related sourcing activities* Draft, review, negotiate and manage vendor contracts in

A global real estate firm is seeking a Facilities Coordinator in London to assist with operational activities and manage vendor relations.

This role involves managing the full lifecycle of international assignments and overseeing vendor management.

A leading retail tech company in Greater London seeks an enthusiastic individual for a critical vendor management role. You will drive vendor partnerships, negotiate contracts, and monitor performance to ensure optimal service. The ideal candidate will have strong leadership skills and a proven trac

A major global retailer is seeking a talented Vendor Manager to join their Amazon Fresh team in Greater London. The candidate will be responsible for product selection and vendor management within the Produce and Perishables categories.

Payment Testing Project Co-ordinator- Vendor Management. Payments | Vendor Management | Operational Delivery. Day-to-day management of a third-party vendor conducting simulated payment transactions.

This role involves planning, executing, and optimizing vendor-led marketing initiatives, focusing on demand generation and digital campaigns. The ideal candidate will have relevant experience in vendor marketing and digital execution skills, with a strong understanding of budget management and campa

You will also drive the RFP process for new vendors and support the development of contract modules, ensuring efficient operations and innovative solutions. Proven work experience in alliance management, CRO, vendor management, or equivalent experience in clinical outsourcing and pricing analysis.

The role includes responsibilities in stakeholder management and governance across multiple vendors.

The Vendor Analytics Team within Chares River Development’s (CRD) Front Office Product Management team is looking to hire a Business Analyst who will be responsible for synthesizing market requirements and working with the development team to deliver industry leading solutions. Your contributions

A global e-commerce leader is seeking a talented Vendor Manager in Greater London.

With 5-6 years in regulatory roles, you will manage vendor partnerships, oversee compliance activities, and ensure adherence to evolving regulations.

This role offers an opportunity to impact vendor management and technical capabilities significantly. A leading recruitment consultancy seeks a Strategic Market Data Lead to manage market data vendor oversight and engage with business teams.

A leading financial solutions provider in the UK is seeking a Vendor Account Manager to develop vendor relationships and support sales strategy. This position entails managing vendor partnerships, maximizing sales opportunities, and collaborating with the credit team.

You will be responsible for managing the vendor management process and system, together with the related vendor database, based on specific ethical, commercial, financial, technical and quality requirements. Update the vendor qualification status through periodic vendor analysis and feedback reports

Monitor vendor risk and performance using tools such as FIRST, Unified Vendor Portal (UVP), and Clinical Insights, implementing corrective actions as needed. You will proactively manage vendor-related risks and potential issues and implement global vendor strategy. As a Core member of the Clinical T

In this role, you'll be at the forefront of their growth strategy, responsible for acquiring and onboarding new vendor partners while driving incremental revenue through strategic partnerships and client retention efforts. Collaborative Marketing: Work closely with our vendor, resellers, and interna

Build and maintain strong, mutually beneficial relationships with vendors, suppliers, and key external partners. Take ownership of vendor product portfolio performance, driving revenue growth and margin improvement. Set and manage clear KPIs and success metrics, including revenue growth, margin perf

Candidates should have substantial vendor management experience and strong leadership skills, with a focus on performance optimization and strategic collaboration. A global tech company is seeking a Global Business Development Representative (BDR) Director to lead vendor management within the commer

Collaborate closely with pre-sales engineers, technical architects, and vendor channel teams. Represent the business at vendor and industry events. Experience working with Hitachi Vantara or competing enterprise storage vendors.

An established industry player is seeking a Mid-Senior level professional to oversee inventory management and vendor relations. In this dynamic role, you will be responsible for tracking stock levels, developing vendor partnerships, and negotiating favorable terms to enhance the product portfolio.

A leading FinTech company is looking for a Data Vendor Partner Manager to enhance their partnerships with data vendors. This role requires over 5 years of experience in data vendor licensing, adept contract negotiation skills, and the ability to drive multi-stakeholder engagements. The position invo

An international aviation services group in the UK is seeking a Vendor Manager to enhance vendor relationships and support cargo teams. This hybrid role involves overseeing various vendors, creating operational documents, and managing global networks.

A leading technology services firm seeks a Network Security Engineer IV to manage and architect security solutions in a multi-vendor environment.

A global banking group in Central London is seeking a Vendor Management Specialist for a hybrid role. You will oversee vendor lifecycle management, including on-boarding, risk assessment, and contract negotiation. The ideal candidate should have at least 2 years of experience within financial servic

A leading geospatial data company is looking for a Manager, Partnerships (Satellite Data Vendors) to oversee the full lifecycle of relationships with data vendors globally. This role involves managing vendor agreements, sourcing new data providers, and collaborating with internal teams to ensure val

As Vendor Account Manager, you will report into the UK Sales Manager and develop vendor relationships and business in your region. Trading under the brands of Mitsubishi HC Capital UK in the UK and Mitsubishi HC Capital Europe in the wider market, we are the rapidly growing European division of Mits

A leading IT Reseller is seeking an experienced Technical Account Manager to join their expanding sales team in Central London.This role involves maintaining and developing relationships with key clients, particularly in high-end IT products and solutions such as HP, Dell, and NetApp.The ideal candi

A leading financial technology company in London seeks a Data Vendor Partner Manager to enhance data partnerships. This role involves negotiating contracts, managing vendor relationships, and collaborating across departments to ensure effective product development.

Global Clinical Project Manager - Vendor Management Expert. Global Clinical Project Manager - Vendor Management Expert. Vendor service excellence at the study level.

The role includes acting as a liaison between vendors and internal stakeholders, managing vendor relationships, ensuring compliance and operational stability.

A leading global healthcare company is seeking a Trial Vendor Senior Manager in London to manage vendor-related aspects of global clinical trials. You will ensure timely study outcomes within set quality and budget standards, collaborate with study teams, and optimize vendor management processes.

The ideal candidate will have 6-8 years of experience in clinical research, particularly in oncology, and strong skills in laboratory management and vendor coordination.

Successful applicants will work in a dynamic environment and provide support across multi-vendor platforms to enhance security for clients.

Win, develop, and nurture relationships with suppliers and vendors to provide asset and financial solutions to customers through the company's book or network of third-party funders. Supply weekly/monthly sales forecasting targets to the Head of Vendor Sales. Liaise with suppliers and vendors to rev

The role involves managing the vendor management process and ensuring compliance with procurement procedures. Candidates should have GCSE level education, experience in vendor management or procurement, and strong communication skills. The position offers an opportunity to contribute to ethical and

We are recruiting for a well respected name in the asset finance market, who are looking for a vendor development manager to continue growing their brand with equipment vendors across sectors including recycling, waste, agriculture, food, manufacturing and engineering. You will be responsible for id

A leading cybersecurity company is seeking a Vendor Manager to manage and grow the Extreme Networks account.

A leading technology company in Greater London is seeking a Senior Software Engineer to lead complex projects and contribute to the engineering culture.The ideal candidate will have over 7 years of full-stack experience with a focus on backend systems, strong communication skills in distributed team

Key contact for Extreme Networks within Exclusive Networks, developing relationships at all levels of the vendor organisation and acting as an extension of the vendor. Understand where the vendor complements the partner’s existing portfolio. Promote complementary vendor solutions and articulate th

A leading global financial services firm in London is seeking a skilled Business Analyst to join their Vendor Analytics Team.

Want to lead a high-performing team and shape the future of cloud-managed security solutions?.Join a billion-dollar, category-creating technology company that is redefining how enterprises consume cloud-managed infrastructure and security.This is a rare opportunity to build and lead a Pre-Sales func

A leading healthcare organization is looking for a Trial Vendor Senior Manager to oversee vendor operations in clinical trials. The successful candidate will be responsible for ensuring service delivery meets timelines and compliance standards while managing vendor relationships. This hybrid role al

This role involves assessing and monitoring the security posture of vendors, ensuring compliance with risk frameworks. Responsibilities include conducting risk assessments, reviewing vendor security documentation, and collaborating with various teams for effective risk mitigation.