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  • Store Manager
    Store Manager
    8 days ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Area Manager
    Area Manager
    28 days ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

    Immediate start!
    No experience
    Easy apply
  • 7.5 Tonne Driver
    7.5 Tonne Driver
    2 months ago
    Full-time
    Rainham

    7.5T Caged Tipper Driver – Waste Collection We are looking for a professional, reliable and hardworking 7.5T Driver to join our waste collection team. The role involves driving a 7.5-tonne caged tipper to scheduled waste collection jobs, assisting with loading where required, and transporting waste to authorised disposal/tipping facilities. Key Responsibilities • Collect the company vehicle at the start of the working day., • Travel to scheduled waste collection bookings safely and on time., • Provide a professional and friendly service when dealing with customers., • Assist the team with loading waste into the vehicle when required., • Secure loads correctly and operate the vehicle safely and responsibly., • Transport collected waste to the designated disposal/tipping facility., • Ensure the vehicle is tipped and emptied on time each day., • Keep the cab and vehicle reasonably clean and presentable., • Complete basic daily vehicle safety checks and report any faults or damage., • Return the vehicle to the designated location at the end of the working day. What We're Looking For The successful candidate must be: • Professional and presentable, • Trustworthy and responsible, • Punctual and reliable, • Hardworking and willing to assist with loading, • Confident driving a 7.5T vehicle, • Comfortable working independently and as part of a team, • Able to communicate professionally with customers, • Safety-conscious and respectful of company vehicles and equipment Driver Requirements Applicants should hold: • A valid UK driving licence with the appropriate Category C1 entitlement, • A valid Driver CPC, where legally required for the work undertaken, • A valid Digital Tachograph Card, where required, • A suitable driving record for commercial vehicle insurance Previous experience driving 7.5T vehicles, caged tippers, waste collection vehicles, removals vehicles or similar commercial vehicles would be an advantage. Ready to Start? We are looking for someone who takes pride in their work and can be trusted to represent the company professionally. Immediate start available for the right candidate. If you're reliable, ready to work and fit the criteria above, apply today.

    No experience
    Easy apply
  • Self-employed Office cleaner (Dartford)
    Self-employed Office cleaner (Dartford)
    2 months ago
    £14 hourly
    Part-time
    Dartford

    Self-Employed Office Cleaner Location: Dartford Pay: £14/hour Job Type: Self-Employed | Regular Evening shifts | Part-Time About Us Emka Services Ltd is a growing professional cleaning company committed to providing exceptional results to our commercial and domestic clients in Kent. We are looking for experienced self-employed cleaners to join our team as we grow. This is for you, if you are a hardworking, motivated and reliable cleaner, and want the following: • Scheduled cleaning work: 2.5 hours/day, subject to availability. Hours may vary weekly., • Evening shifts: Monday - Friday, and some Sundays (from 5pm)., • 1 Site (No multiple locations to travel to)., • A supportive, friendly admin., • Clear checklists and systems to make your work easy., • Cleaning equipment and consumables provided on site. What You’ll Be Doing • Perform detailed cleaning (according to specifications), including: Dusting/wiping surfaces (furniture, equipment, skirting, window sills, glass etc), vacuuming and mopping, emptying and relining bins, disposing waste in designated bins etc., • Areas to clean: Entrance, Meeting rooms, Offices, toilets, reception, corridors/stairs, Lift, kitchen etc., • Maintain a professional demeanor at all times, and show care in representing us., • Adhere to the cleaning specification and checklist/frequency for each area., • Adhere to security, Health and Safety, and other operational guidelines., • Replenish stock for the kitchen and toilets., • Note stock levels weekly and report., • Report any issues and maintain effective communication., • Be punctual and Check-in/Check-out efficiently. What We’re Looking For • Experience in commercial cleaning (preferred), and strong work ethic., • Genuinely self-employed and responsible for your own National Insurance and tax., • Current DBS certificate or willingness to obtain one., • Demonstrate punctuality, attention to detail, reliability and a friendly demeanour., • Effective time management and ability to work independently., • Able to clean according to agreed specification., • Live near Dartford and surrounding areas, or have reliable transportation., • Right to work in the United Kingdom. Apply Today If you’re a hardworking and experienced cleaner looking for regular work with a professional company, apply today.

    Easy apply
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