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  • Business Development Manager
    Business Development Manager
    1 month ago
    Part-time
    Greenpoint, Brooklyn

    Young Contemporary Art Gallery |Brooklyn Commission-Based | Flexible / Part-Time | Growth Opportunity A young storefront contemporary art gallery in Greenpoint, Brooklyn is seeking an entrepreneurial Business Development & Art Sales Associate to help build the commercial side of the gallery. We have the gallery. We have the artists. We have the exhibitions and artwork. We need buyers. This is a sales and business-development position. Your primary responsibility will be identifying potential buyers, developing relationships, generating qualified leads, and ultimately helping sell artwork. What You’ll Do • Research and identify potential art buyers and commercial clients, • Make outbound calls and emails to qualified prospects, • Build relationships with interior designers, art consultants, architects, hotels, restaurants, developers, hospitality groups, offices, retailers and other businesses purchasing art, • Identify and develop prospective private collectors, • Follow up with qualified gallery visitors and sales inquiries, • Maintain an organized database/CRM of prospects and conversations, • Send artwork information, catalogs and pricing to interested buyers, • Schedule gallery appointments with qualified prospects, • Consistently follow up with leads, • Develop new B2B accounts and long-term client relationships, • Work directly with the Gallery Director to understand available artwork and identify appropriate buyers What This Role Is NOT This is not a curatorial position. You will not be responsible for: • Finding or recruiting artists, • Reviewing artist portfolios, • Selecting artwork, • Curating exhibitions, • Developing exhibition concepts, • Managing artist submissions, • Programming the gallery Those responsibilities remain with the Gallery Director. Your focus is the other side of the gallery: finding the people who buy the art. Who We’re Looking For You do not necessarily need traditional gallery experience. We are interested in someone who is: • Comfortable making outbound calls, • Persistent without being aggressive, • Personable and professional, • Organized with follow-up, • Comfortable speaking with business owners and design professionals, • Interested in contemporary art and photography, • Entrepreneurial, • Excited by building something at an early stage, • Motivated by sales and measurable results Experience in sales, business development, luxury retail, hospitality, interior design, real estate, art sales or client relations is especially valuable. Compensation This is an early-stage, commission-based opportunity. The gallery is currently in its startup/growth stage and cannot offer a traditional salary at this time. Compensation is tied directly to sales and accounts generated by the associate, with uncapped commission potential. We are looking for someone who understands the nature of joining a young business early and is interested in helping build its commercial operation. As the gallery grows and reaches sustainable revenue and/or secures additional financing, there may be an opportunity for this role to develop into a regular paid position with expanded responsibility. About the Gallery We are a young, independent storefront contemporary art gallery in Brooklyn, presenting photography and contemporary artwork through exhibitions, artist programming and public events. We have already established the physical gallery, exhibition program and growing roster of artists. Our next priority is building a stronger collector base and developing relationships with the commercial, hospitality and design industries. To Apply Please send a résumé and a brief introduction explaining why you are interested in being a pioneer in Greenpoint's new art gallery.

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  • Sales Representative
    Sales Representative
    1 month ago
    $15–$17 hourly
    Full-time
    Jamaica, Queens

    Core Responsibilities • Actively engage with customers to promote and sell Metro by T-Mobile smartphones, rate plans, and accessories., • Provide exceptional customer service, assisting with account troubleshooting, processing bill payments, and addressing general inquiries with empathy and professionalism., • Execute daily store operations, including opening and closing procedures, meticulous inventory control, and accurate cash drawer balancing., • Contribute to local grassroots marketing efforts, participate in community events, and implement personal action plans to achieve and exceed sales targets., • Maintain up-to-date knowledge of all products and services, ensuring compliance with sales practices and demonstrating them effectively to customers. Key Requirements • Availability: Ability to work a flexible retail schedule, including evenings, weekends, and holidays., • Physical Demands: Capability to stand or walk for extended periods, bend, and lift up to 40 lbs. without assistance., • Language Skills: Bilingual proficiency (e.g., English and Spanish) is highly preferred and may be compensated at a premium. Benefits & PerksBenefits may vary based on store type (corporate or authorized retailer) but generally include: • Financial Incentives: Uncapped commission structures to maximize earning potential., • Perks: Paid training, employee discounts on devices and plans, and health insurance options., • Growth: Opportunities for professional development and advancement, including pathways to management roles.

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  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    $2000–$10000 monthly
    Part-time
    Lynbrook

    Field Sales Rep — Commission Only (50% Per Deal + Monthly Residuals) Queens, NY (post separately for Brooklyn and Bronx) · Contract · 1099 · Choose your own hours, 10/week minimum Pay: Commission only. Estimated $1,000–$4,000+/month based on performance We sell what agencies charge $3,000 a month for — at $600 a month. That's the whole pitch. You just have to walk in the door. LiftBrand.AI is a Queens-based AI marketing agency serving local businesses across NYC — restaurants, contractors, med spas, plumbers, dentists. Local SEO, Google and Meta ads, reputation management, social media, AI receptionists, automations. All of it, one flat monthly price. We've signed 100+ businesses without spending a dollar on advertising. You get 50% of the first month on every deal. Our main package is $600/mo — $300 per client, straight to you. We also offer $350/mo, which pays $175. Then 5% of what that client pays us every month after, for as long as they stay. Most reps in this city get $20–$100 for a meeting and never hear about that account again. Here, the work you do in March is still paying you in December. Book it or close it — your call. Get in front of the owner and set the appointment; our closers take it from there. But if you're confident and the owner is ready, close it on the spot. Same 50%, same 5%, paid faster. We train both. Commission only. No base, no draw. If you need a guaranteed paycheck, this isn't it. THE MATH PackageSigning bonusMonthly residual Growth — $600/mo (main) $300 $30/mo Foundation — $350/mo $175 $17.50/mo Five $600 clients in a month = $1,500 up front plus $150/month that keeps arriving whether you knock or not. Paid by the 15th of the following month on money actually collected. Signing bonus split across the client's first two payments. Cancellations inside 90 days are clawed back. Illustrations only, not a guarantee of income. WHAT YOU DO • Knock doors in your assigned NYC corridors and get in front of owners, • Book the appointment — or close it yourself, • Qualify every lead: real decision-maker, open business, working phone and email, confirmed time, • Log activity in the CRM daily, attend the Monday call, • Follow all permit laws, "No Soliciting" signs, and Do Not Knock lists Pricing and packages are set by the company. You sell what's on the sheet. WHAT YOU NEED 18+, authorized to work in the US, 10 hours a week minimum in the field, comfortable walking in cold and asking for the owner, able to walk corridors for hours, smartphone and daily CRM use, transportation or MTA access, and comfortable with 1099 status. Preferred: door-to-door or B2B outside sales experience, ability to close, bilingual (Spanish, Urdu, Punjabi, Bengali, Mandarin, Korean, Russian, Arabic). We provide: pitch and closing training, branded materials, CRM, an assigned territory, a closing team to back you up, and direct access to the founder. APPLY Tell us which borough you'd work, hours per week, and whether you want to close your own deals. We move fast on people who can start this week. LiftBrand.AI is an equal opportunity company.

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  • Supervisor
    Supervisor
    1 month ago
    $18.5–$20 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    Now Hiring: Store Supervisor – Bang Cookies Location: 445 Albee Sq W, Brooklyn, NY, 11201 Bang Cookies is looking for a reliable, motivated, and experienced Store Supervisor to join our growing team! If you're passionate about food, leadership, and delivering exceptional customer service, this is your opportunity to shine. Position: Store Supervisor Status: Full-Time Compensation: Competitive, based on experience Reports to: Store Manager Key Responsibilities: • Support daily store operations to ensure efficiency, cleanliness, and smooth workflow, • Supervise and guide bakery staff during shifts, • Lead by example with outstanding customer service, • Assist with inventory control and ordering supplies as needed, • Maintain high food safety and sanitation standards at all times, • Motivate and train team members to uphold store standards and performance goals, • Contribute ideas and efforts to help drive sales and customer engagement, • Communicate effectively with management and staff, • Ensure cookies are properly baked and served, • Prepare and serve beverages (coffee and lemonades), • Time management throughout the shift, • Ensuring checklists are being completed during shifts, • Being accountable, • Learn and implement policies, procedures, and protocols, • Attention to detail, • Ability to train staff Qualifications: • Must have a valid NYCDOH Food Handler’s License, • Open availability including weekends and holidays, • Prior experience in the food or hospitality industry (1+ year preferred), • Strong leadership and organizational skills, • High attention to detail and sense of urgency, • Excellent communication and teamwork abilities, • Willingness to learn and grow—potential to advance into Assistant Manager role, • Ability to sell products effectively while understanding customer needs., • Excellent customer service abilities with a focus on creating positive interactions., • Demonstrated capability in managing teams and fostering a collaborative work atmosphere., • Proficiency in administrative tasks related to payroll and scheduling is advantageous. Looking to hire immediately! If interested in this position, submit an application and we will set up an interview shortly after.

    Immediate start!
    No experience
    Easy apply
  • Immediate Hire! CSR- Customer Sales Representative
    Immediate Hire! CSR- Customer Sales Representative
    1 month ago
    $20–$30 hourly
    Full-time
    Secaucus

    Customer Sales and Service Representative Full-Time | In-Person | North Jersey Location: North, NJ and surrounding areas We do not participate in door to door sales IN-PERSON OPPORTUNITIES ONLY Applicants must be able to reliably commute to and around the North Jersey area. Are you a people person who thrives in a fast-paced, relationship-focused environment? Whether you’re seeking your first career opportunity or looking for a change, this is your chance to join a rapidly growing sales and marketing team with real career growth potential. At Vivacity Management, we represent major clients across industries the telecommunications industry. Our sales team works face-to-face with customers to promote client products and services, provide tailored solutions, and close sales—all while gaining hands-on experience in customer service, sales, and brand representation. What You’ll Do: • Interact with customers to promote and sell products, • Use CRM systems to track and manage customer interactions, • Profile accounts, handle objections, and offer effective solutions, • Present the value of services clearly and confidently to potential and current customers, • Build lasting relationships with clients and teammates Who We’re Looking For: • Strong communication and customer service skills, • Coachable and eager to learn new skills, • Reliable and able to work weekends, • Tech-comfortable with basic computer and CRM systems, • Adaptable and solution-oriented, • Organized, self-motivated, and team-focused Why Join Our Team: • Bonus incentives and performance rewards, • Personal and professional development programs, • Community involvement and philanthropy opportunities, • Team events including organized sports leagues and networking outings, • Real growth potential – with paths into leadership and management, • Uncapped Commission, • W2- Weekly Guaranteed Pay, • $600-$2000 Ready to start your career with a company that invests in you? Apply today and discover what’s possible with Vivacity Management.

    Immediate start!
    No experience
    Easy apply
  • Sales Associate
    Sales Associate
    1 month ago
    Full-time
    Glendale, Queens

    Join Our Growing Team – Inside / Outside Sales Representatives Merchant Services | Business-to-Business (B2B) Sales Build Your Career with a Company That Rewards Performance We are a fast-growing merchant services company committed to helping businesses streamline payment processing, reduce costs, and implement innovative payment solutions. As we continue to expand, we are looking for ambitious, driven, and results-oriented Inside and Outside Sales Representatives to join our team. Whether you excel on the phone generating new business or enjoy meeting business owners face-to-face in the field, we offer an exciting opportunity to build a rewarding career with unlimited growth potential. If you're motivated by success, enjoy building relationships, and want to be part of a company that recognizes and rewards hard work, we'd love to meet you. Position Summary As an Inside or Outside Sales Representative, you will be responsible for identifying and developing new business opportunities, educating business owners on payment processing solutions, and helping clients improve their payment systems while reducing costs. You will work directly with business owners to understand their needs, present customized merchant services solutions, and guide them through the sales process from initial contact to account activation. Success in this role requires confidence, persistence, professionalism, and a passion for helping businesses succeed. Responsibilities Generate new business opportunities through outbound prospecting, networking, referrals, and cold calling. Conduct inside sales by phone and email, as well as outside sales through in-person visits to local businesses. Build strong relationships with business owners and key decision-makers. Present customized merchant services, credit card processing, POS systems, and business payment solutions. Evaluate current payment processing programs and recommend cost-saving opportunities. Prepare proposals, negotiate agreements, and close new business. Maintain accurate records and manage sales activities using CRM software. Follow up with prospects and provide exceptional customer service throughout the sales process. Achieve and exceed individual and team sales goals. Stay informed on industry trends, products, and competitive offerings. Represent the company with professionalism, integrity, and a customer-first mindset. Qualifications Previous experience in B2B sales, inside sales, outside sales, customer service, or business development preferred. Merchant services, payment processing, POS, financial services, or technology sales experience is a plus. Strong communication, presentation, and relationship-building skills. Excellent negotiation and closing abilities. Self-motivated, goal-oriented, and able to work independently. Comfortable prospecting and developing new business opportunities. Strong organizational and time-management skills. Basic computer proficiency and experience using CRM software is preferred. Valid driver's license and reliable transportation for outside sales candidates. Bilingual or multilingual skills are a plus. What We Offer Comprehensive training and ongoing professional development. Industry-leading products and solutions. A supportive, collaborative, and growth-focused team environment. Career advancement opportunities with a company that promotes from within. The opportunity to make a direct impact on local businesses while building a successful sales career. Compensation Compensation will be discussed during the interview process and is based on experience, qualifications, and the position. We offer a competitive compensation package designed to reward performance and provide opportunities for professional and financial growth. Why Join Our Team? At our company, your success is our success. We believe in investing in our people by providing the training, resources, and support needed to excel. Whether you're an experienced sales professional or someone with the drive and determination to build a successful career in merchant services, you'll have the opportunity to grow, earn, and make a meaningful impact. If you're ready to join a company that values ambition, integrity, and excellence, we encourage you to apply today and become part of our growing team.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    $50000–$60000 yearly
    Full-time
    Flushing, Queens

    Funzy is a safe, relaxing, design-forward family entertainment space built around play-to-learn experiences. As the company prepares for expansion, this role will lead the development of its in-house marketing function and drive brand growth across stores and digital channels. This is a strategic, hands-on position reporting directly to the CEO and Founder. You will initially operate as an individual contributor while building the internal marketing team over time. You will connect company leadership, store operations, agencies, vendors, and local partners to deliver effective campaigns that increase store traffic, birthday party bookings, and membership growth. Key responsibilities • Develop and execute the annual and quarterly marketing strategy, calendars, budgets, workflows, and KPIs., • Build and lead the in-house marketing team as the function grows., • Manage relationships with agencies, vendors, PR partners, and print suppliers., • Own Funzy’s official social media channels, including Instagram, TikTok, Xiaohongshu/RED, Facebook, and YouTube., • Produce engaging photo, graphic, and short-form video content for digital campaigns., • Travel periodically to corporate-owned, franchised, and licensed stores to capture content and support local marketing activities., • Plan brand campaigns, seasonal activations, influencer partnerships, and local community events., • Create marketing toolkits, brand guidelines, promotional playbooks, and localized campaign templates for stores., • Support new store launches, account development, pre-sales campaigns, and local marketing execution., • Oversee local SEO, email and SMS marketing through Klaviyo, and paid advertising across Meta, Google, Xiaohongshu/RED, and TikTok., • Optimize the Funzy website, customer journeys, user experience, and conversion funnels., • Develop customer acquisition, retention, loyalty, and re-engagement strategies for the membership program., • Track metrics including customer acquisition cost, foot traffic, party bookings, return on ad spend, customer lifetime value, churn, and membership renewals., • Present regular performance dashboards and recommendations to executive leadership. Qualifications • 4–6 or more years of progressive marketing experience, including 1–2 years in a leadership or team-management role., • Strong retail marketing experience; experience in family entertainment, children’s services, or youth and parenting industries is preferred., • Fluent written and spoken English and Chinese., • Willingness to travel periodically to store locations., • Demonstrated experience working with creators, family and lifestyle influencers, and local KOLs/KOCs., • Strong analytical, communication, organizational, and strategic execution skills., • A product-management mindset and strong visual and design sensibility., • Hands-on proficiency with Adobe Creative Cloud, Canva, Microsoft Office or Google Workspace, Klaviyo, Google Analytics, Meta Ads Manager, and CMS platforms., • Familiarity with advertising policies, content guidelines, restricted terms, and brand-safety requirements across major platforms., • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. What we offer • Annual salary of $50,000–$60,000., • Competitive performance-based leadership bonuses., • Free Funzy passes and family-member discounts., • Employee discount, flexible schedule, and paid time off., • A high-visibility opportunity to influence brand growth and build a marketing team. This is a full-time, on-site position.

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  • Senior Manager of Marketing
    Senior Manager of Marketing
    2 months ago
    $80000 yearly
    Full-time
    Flushing, Queens

    Position: Senior Manager of Marketing Department: External Affairs Reports to: Chief External Affairs Officer Direct reports: Marketing Assistant and freelance Graphic Designer Hours: Full-time, five days a week (40 hours), with at least 3 days onsite The Senior Manager of Marketing, reporting to the Chief External Affairs Officer, oversees event marketing, executes program and institutional awareness campaigns, and manages branding consistency. They work closely with the External Affairs team and FTH program leads to optimize revenue, attendance, and impact. This position requires impeccable attention to detail, superb time management while multitasking, innovative and creative ideas, and strong interpersonal skills. RESPONSIBILITIES • Alongside the CEAO, build and implement a multi-channel (print and digital) marketing plan for FTH’s presenting programming, arts services, arts education, and overall institutional awareness/branding. • Manage the end-to-end delivery of all marketing campaigns, including messaging, content creation, timing, targeting, and multi-language translations. • Manage the Marketing Assistant, including the implementation of goals, deadlines, and tracking of workflow. • Manage FTH’s strategy for ticket sales, including quarterly goals with a focus on increased Box Office revenue. • Ensure all FTH marketing collateral content is consistent across the board, including rollout timing, design/layout, information, and branding. • Collaborate with designers, partners, and internal staff to produce collateral as needed, including web, social media, eblasts, flyers, postcards, posters, and ads, and ensure consistently in all channels and departments. • Write and oversee FTH’s eblasts, website, and social media content., • Manage marketing calendar and work with External Affairs team to ensure alignment across all efforts. • Work with Senior Manager of Development & Community Engagement and Patron Services Manager on audience development, including strategies to turn community partnerships and neighbors into repeat ticket buyers and donors. • Meet with FTH program leads and outside artists/contractors to acquire details on artists and events and leverage assets to optimize program attendance. • Work with Senior Manager of Development & Community Engagement to market development efforts, including two large appeals annually. • Work in partnership with Director of Production to optimize FTH’s digital presence and activities, including, but not limited to: creative, website, content creation (video, photo, and post copy) for social and digital channels, email and digital ad campaigns with the goal of increasing online engagement, driving new and return audiences for free and ticketed live streaming and pre-recorded events. • Recommend appropriate event ticket pricing and discount adjustments resulting from sales analysis and field-wide data. • Where required, negotiate, purchase and design online and print ad placements, as well as execution of media sponsorships and promotional partnerships. • Collaborate with FTH’s communications agency partner as needed., • Hire and work with photographers and/or videographers as needed., • Respond to media inquiries to generate ongoing positive media coverage with mainstream and multi-ethnic media outlets. • Manage marketing related expenses., • Prepare and share marketing best practices, updates, and research data with the External Affairs team as needed. • Embrace other data analytics and financial accountability responsibilities as needed. QUALIFICATIONS • Minimum 3 years of management experience in the field of marketing; nonprofit and/or arts strongly preferred. • Experience with the following platforms (or similar platforms, indicating the ability to learn these): Asana for cross-channel marketing calendar management; Sprout Social for scheduling social media content; Constant Contact for email marketing; and platforms/programs including Canva, iMovie, and Adobe Creative Suite for the creation of static and video assets. • Experience with website CMS and CRM is strongly preferred as well as competency with Microsoft Office. • Experience working with media relations and external partners., • Excellent sense of design and impeccable attention to detail., • Passion for the arts and artists; knowledge of Queens and NYC cultural sectors strongly preferred. • Experience working with immigrant communities is a plus. FTH is an Equal Opportunity Employer: FTH provides equal access and equal opportunity in employment and services and does not discriminate on the basis of race, color, religion, ancestry, national origin, sex, pregnancy, age, disability, marital status, familial status, sexual orientation, or physical ability.

    Immediate start!
    No experience
    Easy apply
  • Immediate Hire! CSR- Customer Sales Representative
    Immediate Hire! CSR- Customer Sales Representative
    2 months ago
    $20–$30 hourly
    Full-time
    Secaucus

    Customer Sales and Service Representative Full-Time | In-Person | North Jersey Location: North, NJ and surrounding areas We do not participate in door to door sales IN-PERSON OPPORTUNITIES ONLY Applicants must be able to reliably commute to and around the North Jersey area. Are you a people person who thrives in a fast-paced, relationship-focused environment? Whether you’re seeking your first career opportunity or looking for a change, this is your chance to join a rapidly growing sales and marketing team with real career growth potential. At Vivacity Management, we represent major clients across industries the telecommunications industry. Our sales team works face-to-face with customers to promote client products and services, provide tailored solutions, and close sales—all while gaining hands-on experience in customer service, sales, and brand representation. What You’ll Do: • Interact with customers to promote and sell products, • Use CRM systems to track and manage customer interactions, • Profile accounts, handle objections, and offer effective solutions, • Present the value of services clearly and confidently to potential and current customers, • Build lasting relationships with clients and teammates Who We’re Looking For: • Strong communication and customer service skills, • Coachable and eager to learn new skills, • Reliable and able to work weekends, • Tech-comfortable with basic computer and CRM systems, • Adaptable and solution-oriented, • Organized, self-motivated, and team-focused Why Join Our Team: • Bonus incentives and performance rewards, • Personal and professional development programs, • Community involvement and philanthropy opportunities, • Team events including organized sports leagues and networking outings, • Real growth potential – with paths into leadership and management, • Uncapped Commission, • W2- Weekly Guaranteed Pay, • $600-$2000 Ready to start your career with a company that invests in you? Apply today and discover what’s possible with Vivacity Management.

    Immediate start!
    No experience
    Easy apply
  • Manager (AGM)
    Manager (AGM)
    2 months ago
    Full-time
    Westbury

    Job Summary The General Manager / Assistant General Manager provides strategic leadership, operational oversight, and financial management for our food distribution facility. This role is directly responsible for ensuring peak supply chain efficiency, strict cold chain integrity, regulatory compliance, and a safety-first warehouse culture. You will manage everyday operations—spanning inbound inventory, fleet logistics, vendor relations, and P&L accountability—while mentoring a high-performing operations team to achieve company growth targets. Core Responsibilities Operational Leadership & Fleet Logistics • Direct all day-to-day warehouse operations, including inbound receiving, quality control, inventory management, picking, and staging., • Oversee outbound fleet logistics, ensuring optimal route design, Department of Transportation (DOT) compliance, and on-time delivery metrics., • Maintain a continuous improvement culture to maximize warehouse space and reduce cycle times. Food Safety & Regulatory Compliance • Enforce absolute compliance with FDA, USDA, OSHA, and local Department of Health regulations., • Guarantee the strict execution of Hazard Analysis Critical Control Point (HACCP) programs and standard operating procedures (SOPs)., • Act as the primary point of contact for all external facility audits and government inspections. Financial & Vendor Management • Hold full P&L accountability, actively managing operational budgets, capital expenditures, labor costs, and shrinkage rates., • Analyze daily, weekly, and monthly Key Performance Indicators (KPIs) to identify cost-saving initiatives and revenue leakages., • Negotiate strategic service contracts with third-party freight carriers, equipment maintenance vendors, and product suppliers. Team Development & Culture • Recruit, train, mentor, and evaluate warehouse supervisors, drivers, customer service representatives, and sales staff., • Cultivate a transparent, accountable, and rewarding work environment focused on high employee retention and safety., • Oversee labor scheduling and workplace performance metrics to keep operations nimble and properly staffed across all shifts. Required Qualifications • Education: Bachelor’s degree or above (MBA preferred) in Supply Chain Management, Logistics, Business Administration, or a closely related field., • Experience: Minimum of 5 years of progressive leadership experience in a high-volume distribution or warehousing facility (food or beverage industry required)., • Logistics Acumen: Deep understanding of First-In, First-Out (FIFO) inventory rotation, food traceability protocols, and shelf-life tracking. Preferred Qualifications • Direct experience managing mixed private fleets and contract carriers., • Bilingual proficiency (English/Chinese) is a must

    No experience
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  • Retail Supervisor
    Retail Supervisor
    2 months ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    No experience
    Easy apply
  • Sales Associate
    Sales Associate
    2 months ago
    $17 hourly
    Part-time
    Manhattan, New York

    Opportunities available in NYC and Paramus, NJ What You’ll Do Deliver a Premium Guest Experience • Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank)., • Greet every guest with warmth, sincerity, and polished professionalism., • Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations., • Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions. Drive Sales Through Expertise & Engagement • Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling., • Consistently meet and exceed individual and store sales goals. Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities. Operate With Excellence • Ensure accuracy and care when processing all transactions using the POS system., • Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking., • Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld. Be a Trusted Brand Ambassador • Respond to guest questions with poise, knowledge, and a solution-oriented approach., • Uphold safety, cleanliness, and operational standards at all times., • Escalate potential security or operational concerns to management promptly., • Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand. Qualifications • High school diploma or GED required, • 18 years of age or older, • Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus, • Exceptional communication skills and a naturally warm, welcoming personality, • Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment, • Must be able to lift 30 lbs and stand for extended periods, • Weekend and holiday availability required Benefits and Perks • Opportunities for growth within a rapidly expanding brand, • 50% employee discount on all products, • Ability to pick up shifts across multiple locations, • Performance recognition programs, • A fun, positive, and collaborative workplace with premium service standards

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