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Job Description Employment Opportunity Switchboard Operator Job Description: VIA Visually Impaired Advancement is seeking a per diem Switchboard Operator. This position is primarily responsible for answering external and internal calls at the Buffalo VA hospital. Shift times may include daytime, evening, weekend and overnights. Ability to work holidays as scheduled. Applicants will be expected to maintain flexibility in scheduling to the extent practical to meet the needs of a 24 hour switchboard. Essential Functions: • Direct callers to desired area, • Execute hospital emergency codes, • Contact on-call physicians, medical and surgical teams, and key hospital staff, • Provide communication support to hospital staff, • Provide patient information as requested, • Provide general information to all patients, visitors, and VA staff Additional Responsibilities: • Review SOP’s, directives, and training material as needed, • Convey updates and changes to colleagues and supervisors, • Support supervisor with providing value to all VA customers and stakeholders, • Provide digital pagers and keys for secured areas as needed, • Read office communication and respond as appropriate Competencies: • Demonstrate basic keyboarding and computer skills, • Proficient in use of assistive technology, • Demonstrate excellent internal and external customer service, • Maintain confidentiality and professionalism in a fast-paced environment, • Comfortable communicating with individuals in crisis or experiencing high levels of stress, • Effectively work with individuals of diverse backgrounds, • Effectively communicate with colleagues, customers, vendors and/or outside agencies, • Prioritize demands and respond accordingly, • Demonstrate detail orientation in completion of duties, • Apply agency standards in performance of position duties, • Demonstrate ability to problem solve when faced with ambiguity, • Ability to work independently Qualifications: • High school diploma or equivalent, • Minimum of 6 months in switchboard operation in a hospital setting or related experience, • Ability to provide documentation of legal blindness preferred VIA is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (716)882-1025.

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Watertown, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver’s license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor’s degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Respond to customer questions via phone, email, or chat.

OfficeTeam - JobID: 02920-0013335557-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

OfficeTeam - JobID: 02920-0013352110-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

Job Summary: The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience. Res

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. The Alterations CSR is responsible for task that may include welcoming and servicing customers,

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. The Alterations CSR is responsible for task that may include welcoming and servicing customers,

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

We are seeking motivated Remote Outbound Call Center Representatives to engage with customers and prospects through outbound calls. Make outbound calls to existing and potential customers. Maintain accurate records of calls and customer interactions.

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

PeopleReady - PR-1482080 [Customer Service Representative] As a Customer Service Representative at PeopleReady, you'll: Assist customers with inquiries and issues; Maintain accurate records of customer interactions; Provide product information and recommendations; Resolve customer complaints in a pr

Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner; Answer the calls timely without dr

Call Center / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer i

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Spectrum - JobID: 89710230624 [Customer Service Representative] As a Customer Service Rep at Spectrum, you'll: Provide over-the-phone internet and phone support and repair services to keep people connected; Use advanced diagnostic tools to help you address technical inquiries and get services runnin

Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner; Answer the calls timely without dr

Graybar - JobID: R254010 [Customer Service Representative] As a Customer Service Representative at Graybar, you'll: Assist customers with product inquiries and orders; Maintain accurate records of customer interactions and transactions; Resolve customer complaints in a professional and timely manner

Call Center / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer i

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ensure first call resolution through problems solving and effective call handling. We are looking for call center representatives to support our "Get Out the V

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. What our Call C

While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and pr

Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. Managing various systems and work tools while engaging on the phone with customers. Customer Service call center experience.

Daily Productivity - all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment. At ConServe, we call it Fostering Financial Freedom. Intermediate Computer skills to document calls and navigate software packages, databases and t

The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone he

Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner; Answer the calls timely without dr

Daily Productivity - all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment. At ConServe, we call it Fostering Financial Freedom®. Intermediate Computer skills to document calls and navigate software packages, databases and

Remote Call Center Representatives. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. Remote Call Center Representatives.

MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Pro

Waste Connections - 1927 Route 9 [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk

Call Center / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer i

Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner; Answer the calls timely without dr

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner; Answer the calls timely without dr

Call Center / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer i

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Communicate primarily through phone and email.

Answering customer calls and processing customer orders for new service, discontinuance, or changes in.

As a Customer Service Representative - State Farm Agent Team Member with Mary Alice Ubal - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help

Customer Service Representative receives and processes customer inquiries and problems via phone or several virtual channels. Respond in a timely and accurate manner to residential and commercial customer service calls, ensuring that service issues and concerns are treated in a respectful and profes

As a Call Center Representative at Enlightened, Inc. Follow call center scripts and guidelines to ensure consistent service delivery. Utilize phone etiquette to ensure positive customer interactions.

Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Attracts potential customers by answering product and service questions and suggesting information about other products and services. What We Offer: * Medi

Assist Call Center Operations and other departments as determined by project management to meet business needs.