Support Specialist - Entry Level
14 days ago
Norwalk
Job DescriptionSupport Specialist – Dealership Operations Keeler Motor Car Company – Norwalk, CT 10 Tindall Avenue, Norwalk, CT 06851 (203) 286-3561 An Elite Entry Point Into Automotive Leadership Genesis of Ridgefield, backed by the legacy strength of Keeler Automotive Group, isn’t just another dealership—we’re building a luxury experience from the ground up in Fairfield County. With no inherited footprint in this market, everything we do is intentional—from operations to brand presence to leadership development. We’re seeking a full-time Support Specialist to join our founding team in Norwalk. This is not a passive role—it’s an immersive experience designed for someone who wants to learn, contribute, and eventually lead. If you're highly capable, adaptable, and ready to take on a wide scope of responsibilities, this role is your launchpad. What You'll Do As a Support Specialist, you’ll serve as the operational linchpin of the dealership. You'll support all departments—Sales, Service, Finance, and Marketing—with frontline execution and behind-the-scenes precision. Core Responsibilities: Vehicle & Lot Operations • Manage vehicle movement, delivery prep, showroom presentation, and lot staging, • Conduct final visual inspections before client handoff, • Coordinate off-site transport, vendor runs, and store-to-store logistics Customer Delivery & Hospitality • Assist in white-glove delivery experiences: documentation, prep, presentation, • Provide valet support, shuttle service, and client-side logistics as needed, • Maintain a polished, proactive presence with every customer interaction Internal Support & Admin Execution • Support daily operations: registration runs, supply pickups, dealership readiness, • Partner with inventory and accounting teams to maintain vehicle records, • Help schedule vendors and prepare for key internal appointments Brand & Event Execution • Represent Genesis at community events, marketing activations, and off-site campaigns, • Support setup, breakdown, vehicle display, and guest experience, • Be the face of the dealership in public-facing brand moments Who Thrives Here This role is designed for someone who treats it as a path, not a placeholder. You’ll succeed here if you’re: • Accountable – You finish what you start and take ownership of the details, • Adaptable – You can handle shifting priorities and still deliver under pressure, • Polished – You bring professional presence to every client, teammate, and event, • Operationally minded – You think in systems and move with purpose, • Hungry to grow – You want more than a job—you want a trajectory Qualifications • Valid driver’s license and clean driving record, • Strong time management and organizational skills, • Ability to lift up to 50 pounds and work on your feet throughout the day, • Prior experience in dealership operations, hospitality, logistics, or customer service preferred, • Willing to work full-time, including some Saturdays and event days Why Genesis of Ridgefield • Real-Time Access to Leadership – Work shoulder-to-shoulder with senior management, • Cross-Functional Exposure – Learn operations, service, logistics, and event execution, • Growth Path – Advancement potential into Inventory, Marketing, or Fixed Ops Management, • Keeler Culture – A high-integrity, family-led group with a reputation for excellence, • Competitive Pay & Benefits – Full-time role with insurance, paid time off, and employee discounts Apply Now or call: (203) 286-3561 We’re not looking for just another hire. We’re building something—and we’re looking for the next leader to rise from within.