Mercedes-Benz General Sales Manager
27 days ago
Henderson
Job Description At Mercedes-Benz of Henderson, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has positioned us as part of the nation's #1 family-owned automotive group. If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, your next opportunity awaits -- We are seeking a General Sales Manager to join our team. The General Sales Manager is responsible for the overall leadership, performance, and profitability of the Sales Department. This role drives new and pre-owned vehicle sales, guest satisfaction, and team development by establishing clear expectations, executing disciplined sales processes, and holding the team accountable to performance standards. What You Will Do • Lead and manage all aspects of the Sales Department, including new, pre-owned, and internet sales operations., • Establish, communicate, and enforce sales processes, performance expectations, and accountability standards., • Drive revenue growth, profitability, and market share through effective inventory management, pricing strategy, and sales execution., • Monitor KPIs such as volume, gross profit, closing ratios, and guest satisfaction., • Develop, coach, and hold Sales Managers and Sales Consultants accountable for individual and team performance., • Oversee desking and deal structure to ensure profitability, compliance, and alignment with lender and dealership guidelines., • Ensure all sales activities comply with federal, state, and local regulations, as well as company and manufacturer standards., • Analyze market trends, competitor activity, and dealership performance data to inform strategy and decision-making., • Support recruiting, hiring, onboarding, and retention of top sales talent in partnership with Human Resources., • Maintain strong relationships with OEM representatives and ensure adherence to manufacturer programs and objectives. What We Are Looking For • Proven leadership experience as a General Sales Manager role in an automotive dealership (luxury experience preferred)., • Proficiency working with CRM systems and dealership management systems, CDK preferred., • Demonstrated ability to drive sales performance, profitability, and customer satisfaction in a high-volume environment., • Strong leadership presence with the ability to coach, develop, and hold teams accountable., • Deep understanding of dealership sales operations, desking, inventory management, and F&I processes., • Strong analytical and decision-making skills with the ability to use data to drive performance., • High level of professionalism, integrity, and commitment to delivering a luxury guest experience., • Excellent communication and interpersonal skills with the ability to influence at all levels of the organization., • Health insurance, • Dental insurance, • Vision insurance, • Paid time off, • 401(k), • 401(k) matching, • Flexible spending account, • Professional development assistance, • Life insurance, • Employee assistance plan We are an Equal Opportunity Employer