Banker jobs in Worcester, MassachusettsCreate job alerts

Job Description Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include: • Medical, dental and vision insurance, a 401(k) Plan with a generous employer contribution plus match;, • Income protection benefits;, • Educational assistance and tuition reimbursement benefits; About the Job: Under the supervision of the Retail Banking Officer, the Banking Center Specialist plays an integral role in ensuring that an exceptional customer experience is achieved end-to-end in each banking interaction. Banking Center Specialists build and expand relationships by providing tailored service to each customer through active listening and engagement to understand their financial needs and goals. This role is also responsible for accurately operating a cashbox, cash recycler and vaults, along with opening new accounts, accepting loan applications and managing various account maintenance and servicing requests and troubleshooting. The hiring range for this position is: $22.00 - $29.00 hourly. Status: Full Time, 38 hours per week Duties and Responsibilities: • Identifies and pursues opportunities to build and deepen customer relationships by actively listening and engaging the customer to understand their current and future financial needs and priorities. Offers Country Bank solutions and educates customers on products, promotions and digital services to assist the customer in reaching their financial goals. Meets all defined growth and sales goals, as well as achieves at least acceptable average satisfaction ratings on all customer surveys., • In each customer interaction, takes ownership of the customer’s request and manages the customer experience from end-to-end to ensure outstanding customer satisfaction. Appropriately involves referral partners in working together to meet the customer’s request, and uses sound judgement to resolve or escalate customer issues. Responsible for identifying appropriate follow-up timelines and mediums based on customer preferences, and following through to make sure the customer is kept updated., • Opens various types of new accounts, including consumer, business, and retirement. Ensures proper identification is collected for various entity types and prepares and collects appropriate applications and agreements. Provides customers with instructions and education on self-service set-up products., • Manages all levels of account servicing requests such as processing address changes, issuing new ATM/Debit cards, enrolling and troubleshooting for online banking, and assisting customers with ATM/Debit fraud resolution., • Processes financial transactions for customers including deposits, withdrawals, loan payments, cashing checks, issuing cashier’s checks, entering wire transfers and ordering foreign currency. May provide certain transaction exceptions, within policy or procedural guidelines. Performs transactions and balances a cash box, cash recycler, and vault daily while maintaining an excellent balancing record in compliance with the Bank’s established Banker Performance Criteria., • Originates and closes home equity lines of credit and consumer loans., • Follows Bank procedures to independently open and close Banking Centers daily., • Models and promotes the Country Bank Experience for all staff. Participates in and facilitates role-play and skill building exercises, both independently and with the Banking Center team, to increase comfortability and improve technique in engaging the customer and identifying potential roadblocks to an outstanding customer experience., • Maintains knowledge of and compliance with applicable federal, state and local laws and regulations governing the activities of the Bank., • Participates in Bank promotions and community events to increase outreach and foster new business opportunities., • Responsible for building long-lasting relationships with customers both internal and external, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity. Knowledge and Skills: • Work independently and as part of a team, • Strong in customer service and sales, • Strong verbal and written communication skills, • Ability to make effective presentations in a group setting, • Basic knowledge of Microsoft Office suite, including Excel, Outlook, PowerPoint, and Word, • Bilingual in Spanish preferred Education and Work Experience: A High School diploma or equivalent is required, along with a minimum of one year of customer service or sales experience. Work experience in the banking and/or finance industry is preferred, as well as experience with cash handling. Must acquire and maintain a Notary Public license and active registration with the Nationwide Mortgage Licensing System Working Conditions/Physical Requirements: This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. This position may require some travel between offices. Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.

Job DescriptionOpportunity Overview: We have a Unique opportunity to join our team as a full-time Relationship Banker based in our Sutton North Branch! We are group of talented, professional individuals passionate about supporting our customers and co-workers. We’re looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for – then come join us! Position Overview: Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities: • Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty., • Serve as customers' single point of contact on all UniBank products and services., • Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies., • Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met., • Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies., • Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds., • Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system., • Takes consumer loan applications with a focus on cross-selling other bank products and services., • Retains existing customers and develops new customer relationships., • Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management., • Proactively resolves customer complaints., • Works in a team setting on various projects including employee contests, sales programs, etc., • Adhere to established standards, policies and procedures., • Deliver strong community visibility., • Participate in community and networking events, • Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures., • Travel may be required between branch locations to help cover staffing needs., • High school diploma or equivalent required; Associates Degree preferred., • Experience with cash handling, customer service, and sales required., • Previous experience retail banking preferred., • Bilingual or multilingual fluency preferred., • Must have strong verbal, written, math, customer service, sales, PC and operational skills., • Ability to work independently and in a team environment About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $21.00/hr to $25.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

JPMorganChase - 81 Gold Star Boulevard - Responsibilities: Greet clients and manage lobby traffic to create a welcoming environment; Assist with day-to-day transactions and open new accounts; Educate clients on technology self-service options (Chase Mobile App, Chase.ATMs); Build meaningful client r

JPMorganChase - 81 Gold Star Boulevard - Responsibilities: Greet clients and create a welcoming environment upon entering the branch; Manage lobby traffic, check clients into the waiting queue, and schedule/cancel meetings; Assist with day-to-day transactions and open new accounts while complying wi

Base salary is one component of total compensation.Employees may also be eligible for an annual bonus and some roles may also be eligible for overtime pay.The above represents the expected base compensation range for this job requisition.Ultimately, in determining pay, we consider various factors in

As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

We have a unique opportunity to join our team as a full-time Relationship Banker based in our newest branch location in Worcester, across from Polar Park! We are a group of talented, professional individuals passionate about supporting our customers and co-workers.

Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience. The Retail Banker I is a customer

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service reso

Provides support to Commercial Banker(s) (CB) in monitoring and servicing an existing commercial portfolio of borrowing relationships of which some may have complex financing needs as well as performing underwriting. Interacts with prospects and customers as well as bank employees to address credit

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking. The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand

The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. Proficient in products, services and routine transactions in order to identify opportunities to

Job Description: The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding personal banking solutions/needs. Acts as a subject matter expert in the Store for both Custome

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service reso

May perform the functions of a Senior Banker II, Senior Banker III, or Assistant Branch Manager in absence of said manager; this includes opening and or closing the branch facility and being the banker in charge on any given day. The Senior Banker I is proficient in all Banker II requirements. At le

Adheres to bank operating policies and procedures. Experienced Banker - Worcester Front Street. Our Personal Bankers play a key role in allowing our valued clients to see LifeDesign in action.

Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Actively participates in business development activities with the Commercial Team Leader to assist

As a Relationship Banker at Rockland Trust, you are tasked with building and fostering strong relationships that serve to deliver an energetic banking experience for both customers and colleagues.

Relationship Banker, Auburn, MA. As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. Relationship Bankers proactively engage with customers to identify opportunities for cross-

Citizens Bankers are the face of the branch.

Under the general supervision of the Manager/Department Head or designee, the Administrative Assistant II coordinates and performs a variety of confidential and complex administrative duties independently with minimal direction.Coordinate and perform complex, and varied administrative tasks requirin

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Are you ready to kickstart a rewarding career in the booming solar industry? At Trinity Solar, we’re seeking passionate individuals to join our .Whether you’re new to sales or looking to make a change, we offer a supportive environment where your success is our priority!.Enjoy a competitive com

The Sales Associate provides superior customer service while supporting the Store Manager in all aspects of retail operations to ensure the store performs at its best.Hourly Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations.The sales associate position is responsible for the operations of our store and plays a key role in providing amazing cu

Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!.As a Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets.Providing exception

Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products.All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.At Global Partners, business starts with people.Since 1933, we've believed in taking care of our customers, our guests, our communities, and each otherand

Entry Level Service Advisor & Customer Representative.Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team.In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all

Join our team as a Key Sales Associate and have a positive impact on many lives.Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended servic

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards.Performs all functions related to breaking down deliveries and stocking shelves.All Whole Foods Market Retail jobs

Store Maintenance Team Member (Full & Part Time).Do you enjoy keeping things clean, organized, and running smoothly? Our team is hiring motivated Maintenance Team Members to help keep our restaurant in top condition!.As a Maintenance Team Member, your duties may include, but are not limited to:.Clea