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Job Title: Assistant Director Location: Newark Beth Israel Medical Ctr Department Name: Plant Operations Req #: 0000231089 Status: Salaried Shift: Day Pay Range: $95,000.00 - $135,000.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Assistant Director, Plant Operations at Newark Beth Israel Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Director, Plant Operations, you will assist in all aspects of large-scale plant operations initiatives and manage daily progress toward goals and key metrics. As the Assistant Director, Plant Operations, a typical day might include the following: • Establishing and administering a preventative maintenance program for the medical center and off-site facilities, • Participating in weekly “Environment of Care” rounding to identify improvement opportunities, • Supporting construction and renovation projects, ensuring all proper ICRA and ILSM standards are met, • Preparing for and participating in regulatory inspections, • Ensuring all required records, permits, licenses, certifications, and documentation are current and in compliance with regulatory standards, • Assists in preparing and monitoring department annual operating and capital budgets This role might be for you if: • You identify problems quickly, think critically to find root causes, and implement effective, data-informed solutions under pressure., • You have developed the ability to be flexible and responsive to the dynamic nature of facilities management, including new technologies, processes, and unexpected challenges., • You operate through a lens of continuous improvement and challenge others to constantly identify opportunities for positive change., • You thrive in a variable, project-based setting with tight timelines and high expectations., • You employ a “safety first” philosophy, and are fully committed to maintaining a quality-focused, patient-centered care environment. To be considered for this opportunity, you must have proven and progressive experience in the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. A bachelor’s degree in engineering, Mechanical, Electrical, Facilities or a related field is required. 2 to 3 years of related experience is preferred. A certificate of Healthcare Facilities Manager (CHFM) is desired. Working knowledge of regulatory compliance requirements and surveys for DNV, JCAHO DOH, DCA, Municipal Building, Fire Departments, and other regulatory agencies is required. Demonstrated experience in developing and managing preventative maintenance programs is strongly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion – please apply now! Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health. • Paid Time Off (PTO), • Medical and Prescription Drug Insurance, • Dental and Vision Insurance, • Retirement Plans, • Short & Long Term Disability, • Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care/Dependent Care Flexible Spending Accounts, • Wellness Programs, • Voluntary Benefits (e.g., Pet Insurance), • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer

Overview: The Field Engineer will oversee and execute the project controls and management of a multiple disciplines. The main functions of the Field Engineer will include (but not limited to) responsibility for a specific area of the project such as direct support to a Craft Superintendent, quantity collection, scheduling, contract administration, project planning and scheduling, procurement, and project reporting. The Field Engineer role requires interfacing with all areas affected by the project including the client(s), engineering/design, subcontractors, distributors, vendors, and the ongoing strategic communication with project management regarding the status of the project. Location & Travel Details: You can be based in any city or state in the U.S.. This is a traveling, project based position, up to 100% of the time. You have the potential to be placed on a project site located in any state throughout the US. You’ll spend 8-18 months on average per project. We offer designated per diem in addition to an excellent base salary to support and help you cover living expenses. This position is eligible for mobilization support (may include mileage reimbursement), and includes one longer weekend every four weeks for additional time at home. COMPANY OVERVIEW: MasTec’s Clean Energy and Infrastructure Segment (CE&I) is a $4.2 billion annual revenue business unit that provides construction services for industrial: building products manufacturers, decarbonization, power generation facilities, manufacturing plants; infrastructure: general heavy civil, underground & utilities, structures, electrical, material production, roadways, bridges, specialty pavement overlays, environmental and general building; renewables: solar, wind, and battery storage. Sustainability is foundational to our culture and influences everything we do. As the leader within our industries, we focus on world-class safety, smart solutions, and market advancements. MasTec, a minority-owned Fortune 500 company, boasts a rich history of over 90 years in the construction industry. With more than 35,000 workers and over 400 offices nationwide, we offer our employees the flexibility to work in various locations. Within the CE&I segment, the MasTec Industrial group includes sister companies Casey Industrial and Phoenix Industrial. This collective industrial group provides a merit shop, multi-craft industrial contractor with the ability to self-perform all major craft trades that ensures greater safety, quality, flexibility, and economy in delivering the work required to complete each project. The collective experience and knowledge of this team provides comprehensive project development, pre-construction planning, and project management with the mastery to successfully manage projects that meet deliverable and budgetary requirements. With every project, we commit to providing the highest levels of quality, safety, and value. At MasTec Industrial, we are committed to attracting, developing and retaining the best talent. No matter your role, you will have the opportunity to contribute to our success as we deliver innovative solutions to our clients. Responsibilities: ESSENTIAL JOB FUNCTIONS: • Represent in a professional manner in all client interaction activities., • Provide the client with contract required reports (weekly, monthly, schedule.), • Understand and follow Corporate Safety Plan and site-specific safety plan., • Perform quantity calculations by taking measurements and determining percentage of completed/installed materials and work., • Develop a process for the creation and review of work plans and work packages., • Provide support to ensure the site quality plan is communicated and all inspections and quality documentation is being completed on time and assembled for final turn over., • Manage the compilation, processing, and customer approval of daily labor timesheets., • Compile and distribute weekly the Average Labor Rate to the front-line supervision., • Train craft and staff employees how to complete Job Safety Analysis (JSA’s), • Participate in or lead jobsite safety reviews, toolbox meetings, mass safety meetings, and safety training., • Order, schedule material deliveries and develop procurement status report., • Plan, schedule, and coordinate work groups on the jobsite., • Perform material takeoffs from drawings, specifications, and other contract documents., • Perform basic engineering calculations and technical drafting to support field operations., • Assist Engineers to gather and prepare data for submittal or transmittal to the customer, vendors, subcontractors, governmental agencies, and internal use., • Prepare field issued purchase orders and subcontracts, prepare material buyout take offs from issued for construction drawings., • Direct home office performed procurement and subcontract administration functions., • Provide field support and supervise subcontractor operations., • Manage all project recordkeeping and correspondence functions including daily reports, photographs, requests for information (RFIs), submittal, transmittal, memorandums, and other contract required correspondence., • Create and closely monitor project controls such as productivity tracking including Average labor rate, indirect scheduling, equipment schedule and log, risk, and opportunity log, etc., • Create and maintain master project schedule., • Generate change orders and as-built data to be reviewed by the Project Manager., • Drive the planning process through the master schedule, 6-week, 3-week, 1-week, and manpower curves., • Administering Accounting/Job Costs/Work in Progress (WIP) Updates: Learn and Assist the Project Manager with these activities., • Lead the budgeting process of taking the Estimate and converting it to the Standard Phase codes., • Alert Project Manager and Home Office of trends regarding labor, material, subcontractor and equipment costs., • Accurately manage the cost forecasting process for entire project (labor, materials, subcontractors, equipment.), • Establish the cashflow forecast and curve to ensure positive cashflow for the project., • Act as primary company representative in the absence of or as directed by Project Manager or Project Engineer., • Know the provisions, terms and scope of the Prime contract., • Develop and prepare Schedule of Values and all Invoices to customer. SUPERVISORY: • Support a crew of up to 50 people for short periods if needed., • Lead 1-2 Field Engineers., • Oversee and manage a portion of the field office staff, which could include engineers, office manager, document control, schedulers, procurement, warehouse, and other support personnel on the project. Qualifications: EDUCATION AND WORK EXPERIENCE REQUIREMENTS: • Bachelor’s degree in engineering, construction management, or related., • Three (3) to Five (5) years’ experience as a Field Engineer or similar role. INDUSTRIAL EXPERIENCE PREFERRED. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Be knowledgeable of MIC Health and Safety programs and project specific regulations., • When on-site, actively participate in daily toolbox meetings with crews and subcontractors., • Set a personal example of safe behavior., • Ability to read, analyze and identify discrepancies on engineering plans, specifications, and contract documents., • Ability to freely access all points of a construction site in wide-ranging climates and environment., • Highly motivated, with a demonstrated passion for excellence and taking initiative., • Strong work ethic, willing to do what it takes to get the job done right the first time., • Demonstrated commitment to ethics and integrity., • Passion for safety, with the ability to help us ensure that nobody gets hurt., • Team player with the ability to work independently to meet deadlines, goals, and objectives., • Willing to travel extensively and relocate to the next project location for an extended period (typically 6-12 months.), • Other may duties may be assigned, • Maintain in-depth relations with all members of their team and your supervisor. PHYSICAL DEMANDS: • Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions., • May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks., • Stamina to perform this task repetitively and continuously for several hour intervals., • Uncontrolled environmental conditions: Constant change in weather and site conditions., • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises., • Ability to wear personal protective equipment is required (including but not limited to- safety toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)., • Move in and around confined, cluttered, and uneven areas., • May need to work at heights and must be able to abide by all safety and fall-protection requirements; must be able to wear and utilize all safety equipment required for work at heights., • Evaluate information based on measurable standards; and see details in objects or drawings and recognize slight differences in shapes and shadings., • Visualize objects in three dimensions from drawings., • Keep good balance and work at heights., • See well (either naturally or with correction)., • Hear well (either naturally or with correction.), • Coordinate the use of eyes, hands, and feet. HOURS: This position is a Full-Time position scheduled to work typically 50 hours per week. Schedule is subject to projects requirements. TRAVEL: Travel required up to 90%. Position requires presence directly on the Project Site location with intermittent travel to residence of record. What's in it for you: Financial Wellbeing • Competitive pay of $70,000 - $110,000 per year with ongoing performance review, project completion bonus opportunity and merit increases., • 401(k) with company match & Employee Stock Purchase Plan (ESPP), • Flexible spending account (Healthcare & Dependent care) Health & Wellness • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children, • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance Family & Lifestyle • Paid Time Off, Paid Holidays, Bereavement Leave, • Military Leave, including Differential Pay and Benefits Continuation, • Employee Assistance Program Planning for the Unexpected • Short and long-term disability, life insurance, and accidental death & dismemberment, • Voluntary life insurance, accident, critical illness, hospital indemnity coverage, • Emergency Travel Assistance Program, • Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer/Disability/Veteran. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at _. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-MH1 #LI-Onsite Appcast (For Export): #appred

Note: Fidelity will not provide immigration sponsorship for this position. The Role We are seeking a Principal Quant Developer to join our Quantitative Research & Investments Technology (QRIT) team in Fidelity Asset Management Technology. This role will partner with the quant research and investments teams to design, build, enhance, and support a comprehensive portfolio optimization & back testing ecosystem. This individual will include hands on development collaborating with team of software engineers and quantitative developers. The Expertise and Skills You Bring • Minimum of 7 years of proven professional experience working in financial services (Asset Management experienced preferred), • Prior experience leveraging industry scale optimization libraries (Matlab Linear, Gurobi, Cplex, Axioma, Gurobi, or SciPy), • Experience with Python and micro-services / RESTful APIs, • Proven ability to design highly scalable and low latency systems, • Experience working on AWS cloud environment and working knowledge of CI/CD & DevOps, • Strong experience in system architecture, design patterns and software engineering fundamentals such as OOP, functional programming, data modeling., • Advanced understanding of data structures, • Demonstrated experience with portfolio construction and/or portfolio optimization is a plus, • Proven ability to capture requirements and formulate plans by partnering with various stakeholders, • Strong communication, interpersonal and relationship building skills to influence decisions and engage across Fidelity and at all levels of the organization, • Bachelor’s degree in a computational field such as Computer Science, Master’s degree is preferred Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of _ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Information Technology

Note: Fidelity will not provide immigration sponsorship for this position. The Team Fidelity Wealth’s Trade Management Engineering group is responsible for building world-class electronic trading solutions for Fidelity’s Capital Markets division. We are a high-performing, fast-paced technology team working with cutting-edge tools to deliver low-latency, high-throughput trading platforms. Our work spans across internal and external teams to build seamless, end-to-end electronic trading workflows. The Role We are seeking a highly experienced software engineer to lead the design and development of next-generation trading systems. This is a hands-on technical leadership role focused on building scalable, resilient, and high-performance trading infrastructure. You’ll collaborate across teams, mentor engineers, and drive innovation in a mission-critical environment. • Architect and develop distributed, event-driven electronic trading systems optimized for low latency and high throughput., • Design and implement complex algorithmic trading systems for equities and options., • Collaborate with internal and external teams to deliver robust and resilient systems., • Lead performance tuning and optimization efforts across the platform., • Lead and mentor engineers and promote engineering best practices., • Support production and non-production environments, including off hours or weekend support as needed. The Expertise You Have: • Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent., • 15+ years of hands-on software design and development experience in the electronic trading domain., • 5+ years of technical leadership, managing a team, and mentoring software developers, • Experience in building algorithmic trading systems for equities and options, • Experience with equities and options market data, • Series 57 license preferred, • Expertise in C/C++, Python, and Linux., • Deep experience with low latency messaging systems (e.g., 29West/Ultra-Messaging, Kafka)., • Proficiency in KDB+ or other time-series databases., • Strong background in building scalable, distributed, asynchronous, and event-driven applications., • Advanced knowledge of low latency design patterns and performance optimization techniques., • Experience in Capital Markets or Brokerage systems, especially order management., • Solid understanding of the FIX protocol and FIX engines., • Experienced with using GenAI developer assist tools (e.g. GitHub Copilot)., • Experience with CI/CD tools such as GitHub, Maven, Jenkins, Artifactory, and uDeploy., • Experience with deploying applications and services in AWS The Skills You Bring: • Ability to understand complex, end-to-end systems and identify performance, scalability, or resilience bottlenecks., • Strong analytical, communication, and organizational skills., • Ability to manage multiple tasks and thrive in a collaborative team environment., • Self-driven innovation and comfort working with leadership., • Willingness to support production systems and participate in on-call rotations, including occasional weekend support. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of _ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Series 57 - FINRAInformation Technology

Note: Fidelity will not provide immigration sponsorship for this position. The Role The Quantitative Research & Investing Technology (QRIT) team within Fidelity's Asset Management Technology group is seeking a highly motivated and curious Principal Quantitative Developer. In this role you will contribute to a dynamic and fast-paced development team supporting researchers in prototyping and delivering new systematic investment strategies. You will provide high impact solutions on various projects including alpha research, portfolio construction, and risk management. Your technology knowledge covers a broad spectrum of technologies, including R, Python, and PL/SQL databases, positioning you as a full-stack software engineer who capitalizes on enterprise technology. You are committed to constructing high-quality, scalable, robust, resilient and efficient analytical and software solutions that propel investment processes forward. You will possess: • A Bachelor's degree in Computer Science, Financial Engineering, Information Technology, Information Systems, Mathematics, Physics, Statistics, Engineering, or a closely related field and six (6) years of experience as a Senior Quant Developer or similar role., • Alternatively, a Master's degree (or equivalent foreign education) in the same fields, accompanied by four (4) years of experience as a Lead Quantitative Development or similar role., • This experience should include building high-quality, robust, and efficient systems and solutions for financial investment decisions, utilizing R, Python, PL/SQL databases, and quantitative techniques. The Expertise and Skills You Bring Core Engineering • Expert in Python with experience across the development stack (full stack), • Exposure to object-oriented programming (OOP) and design patterns, • Experience in at least one unit testing framework and understanding of test-driven development (TDD) concepts and methodologies, • A commitment to writing clean, maintainable, and efficient code, with best practices for long-term maintainability Data & Infrastructure • Skilled in a range of database technologies: SQL (Oracle & Snowflake), NoSQL, Graph, • Skilled in batch and API technologies: such as batch scheduling (using Autosys and Airflow) and creating REST APIs (using FAST API and Flask), • Proven ability to construct and manage robust data pipelines and event-driven workflows, • Proven expertise in system design and cloud architecture on AWS, leveraging resources including Lambda, S3, EKS, and EC2 DevOps & CI/CD • Experience in containerization with Docker and orchestration with Kubernetes, • Implement CI/CD pipelines (using Linux and Jenkins), code versioning using GitHub, • Experience in Infrastructure as Code methodologies for consistent and scalable infrastructure management MLOps & AI Infrastructure • Experience operationalizing machine learning models on AWS, including services such as SageMaker (training, deployment, model registry, monitoring) and Bedrock (foundation model access and fine-tuning), • Operationalizing AI/ML pipelines using modern MLOps principles, including production lifecycle management of AI models, • Familiarity with experiment tracking and model versioning tools (e.g., MLflow), • Identifying and deploying applied ML solutions relevant to quantitative investing: time series forecasting, anomaly detection, NLP, and predictive analytics, • Awareness of responsible AI governance practices, • Demonstrated enthusiasm for contributing to all facets of our AI ecosystem, from application development to MLOps/LLMOps infrastructure, with a versatile, full-stack engineering mindset Quantitative & Domain Knowledge • Demonstrated knowledge of mathematics, statistics, and quantitative finance, • Deep understanding of quantitative techniques and methods, statistics and econometrics including probability, linear regression and time series data analysis, • Analyze and design systems to implement quantitative models for systematic financial investments using R and Python, including time series forecasting models, multi-asset class portfolio construction strategies, risk management tools, alpha research, and simulation-based algorithms, • Domain knowledge in either equities, fixed income or alternative asset classes, • Progress towards CFA (or equivalent) a plus Collaboration & Communication • Strong presentation and communication skills, with a knack for engaging with quant researchers and investment professionals, • Strong problem-solving skills, with a proven ability to work effectively in cross-functional teams, • A creative problem solver and a curiosity fueled by keeping up with advanced methodologies and industry trends, especially in the finance community, • Lead the implementation of a research project through the entire software development lifecycle using a full-stack implementation, • Assist Research teams in developing new models and products that will provide an advantage to the organization in the marketplace, • Demonstrates eagerness and aptitude for rapidly adopting new frameworks, technologies, and best practices The Team The Quant Development team is part of Asset Management's Quantitative Research & Investment Technology group. We partner with Asset Management's Advance Strategies and Research team on cutting edge projects including systematic investment strategies, portfolio construction, risk management, alpha research, and GenAI. We build high quality, robust, and highly-scalable solutions that are used to improve Asset Management's efficiency and decision-making processes. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of _ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Information Technology

Job Description Job Title: Phlebotomist book here for more info! Job Description This phlebotomist role focuses on performing high-quality blood draws and specimen preparation while providing a calm, reassuring experience for patients across a wide range of ages and backgrounds. You will collect, label, process, and store specimens according to established procedures, helping ensure accurate laboratory results and supporting a strong standard of patient care. Responsibilities • Perform blood draws using straight needles and butterfly needles, ensuring minimal discomfort and a positive experience for patients., • Collect and store blood and other specimens, such as urine or fecal samples, in accordance with established procedures and protocols., • Explain venipuncture and other specimen collection procedures clearly and courteously to patients before and during collection., • Match laboratory requisition forms to specimen tubes and verify that all information is accurate and complete., • Label, centrifuge, split, and freeze specimens as required by specific test orders to maintain specimen integrity., • Check all test requisitions or computer-generated labels against the script or orders to ensure 100% accuracy., • Package specimens for transport and follow all required procedures to preserve specimen quality during transit., • Store specimens at the required temperatures and place samples in the appropriate collection containers or tubes with accurate labeling., • Fully understand and interpret physicians’ orders to ensure proper specimen collection and handling., • Comply with OSHA and DEP regulations and follow all safety and decontamination procedures., • Record maintenance data and perform decontamination tasks as required to maintain a safe and compliant work area., • Update patient information accurately and maintain strong administrative records related to specimen collection and processing., • Attend annual department trainings to stay current with procedures, regulations, and best practices., • Answer telephone calls and read laboratory results when needed to respond to inquiries in a professional manner. Essential Skills • 2–3 years of experience performing blood draws., • Proficiency in phlebotomy, including venipuncture and specimen collection., • Experience using straight needles and butterfly needles for blood draws., • Ability to collect, label, centrifuge, split, freeze, and store specimens according to established procedures., • Strong attention to detail and administrative skills, including accurate data entry and documentation., • Ability to interpret and follow physicians’ orders and laboratory requisitions accurately., • Knowledge of OSHA and DEP regulations related to specimen collection, processing, and safety., • Experience handling pediatric blood draws and working with a wide range of patient demographics., • Ability to manage specimen processing workflows, including packaging and preparing samples for transport., • Strong communication skills to clearly explain procedures and respond to patient and provider inquiries. Additional Skills & Qualifications • Experience reading and communicating laboratory results over the phone., • Comfort working with multiple specimen types, including blood, urine, and fecal samples., • Ability to maintain composure and provide reassurance to patients who may be anxious about blood draws., • Willingness to participate in ongoing training and departmental updates., • Interest in a role that involves working in different locations within the state, providing variety in the workday. Work Environment This role is based in White Plains with a schedule of Monday through Friday from 9:00 a.m. to 2:00 p.m., plus rotating Saturdays from 9:00 a.m. to 2:00 p.m. The position may involve in-state travel and offers a changing work setting for those who enjoy a variety of locations. The environment includes standard clinical and laboratory equipment such as needles, collection tubes, centrifuges, and specimen storage systems, and requires adherence to safety regulations and appropriate clinical attire. The role operates in a patient-facing setting where professionalism, cleanliness, and compliance with health and safety standards are essential. Job Type & Location This is a Contract to Hire position based out of Yonkers, NY. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Yonkers,NY. Application Deadline This position is anticipated to close on Jul 16, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Actalent is urgently hiring for a Phlebotomist near Staten Island!! Please APPLY NOW for immediate consideration! Book a virtual interview NOW: https://talentassistant.actalentservices.com/assistant/bookings/fc055e71-ac0b-4839-90d3-fc9a1bb77750 Job Title: Phlebotomist – Richmond Hill Job Description This role offers an experienced phlebotomist the opportunity to work in a busy patient service center in Richmond Hill, Queens, performing high-volume blood draws while delivering excellent patient care and accurate specimen processing. You will use straight needles and butterfly needles, manage data entry in internal systems, and support diagnostic testing by collecting, labeling, and preparing specimens in a fast-paced outpatient environment Responsibilities • Welcome patients to the patient service center and ensure a professional, courteous experience from entry through discharge., • Perform venipuncture and other blood collection procedures, completing approximately 20–40 blood draws per day and supporting a daily patient volume of 30–50 patients., • Collect blood and other specimens according to established procedures, ensuring proper identification and adherence to collection protocols., • Label specimens accurately, apply barcodes where required, and prepare samples for testing by centrifuging, splitting, and freezing specimens in line with test orders., • Process specimens and perform data entry, recording patient information, test orders, and specimen details into the internal laboratory information system., • Update and maintain patient records in the system at the time of interaction, ensuring information is complete, accurate, and current., • Record routine maintenance data, support decontamination procedures, and follow all safety and infection control guidelines., • Demonstrate proper technique using straight needles and butterfly needles, following best practices for venipuncture and patient safety., • Collect and store specimens in accordance with established procedures and temperature requirements to maintain sample integrity. Essential Skills • At least 1 year of phlebotomy experience, with 2 or more years preferred., • Proficiency in venipuncture and blood drawing, including experience performing high-volume blood draws., • Hands-on experience using straight needles for blood collection; experience with butterfly needles is also required., • Strong data entry skills and comfort working with computer-based internal systems to enter and update patient information., • Demonstrated ability to process specimens, including labeling, centrifuging, splitting, and freezing samples according to test orders., • Attention to detail and accuracy in specimen handling, patient identification, and recordkeeping., • Minimum education of high school diploma or GED., • Background as a Phlebotomy Technician or Medical Assistant with phlebotomy responsibilities. Additional Skills & Qualifications • Experience working in a busy outpatient patient service center or similar high-volume clinical setting., • Medical Assistant experience that includes routine blood collection and specimen processing., • Familiarity with CPT-related processes and terminology used in diagnostic laboratory environments., • Experience working with adult and geriatric populations, including older patients who may require additional care and support., • Bilingual communication skills are beneficial for serving a diverse community., • Ability to operate and maintain centrifuges and related specimen processing equipment., • Strong organizational skills to manage multiple patients, specimens, and data entry tasks efficiently., • Reliability and flexibility to cover nearby locations such as Kew Gardens, Middle Village, or another Richmond Hill site when needed. Work Environment This position is based in a busy patient service center in South Richmond Hill, Queens, which typically sees approximately 110 patients per day. Phlebotomists primarily work at the Richmond Hill location, with occasional coverage at nearby sites in Kew Gardens, Middle Village, or another Richmond Hill center as needed. Two scheduling options are available: Position 1 works Monday, Tuesday, Wednesday from 7:30 a.m. to 4:00 p.m. and every Saturday from 7:00 a.m. to 3:00 p.m; Position 2 works Wednesday, Thursday, Friday from 7:30 a.m. to 4:00 p.m. and every Saturday from 7:00 a.m. to 3:00 p.m. Both schedules provide a four-day work week totaling 40 hours, with the opportunity to pick up additional hours. The environment is fast-paced and patient-focused, involving frequent interaction with a predominantly adult population, extensive use of computer systems for data entry, and routine use of laboratory equipment such as centrifuges for specimen processing. The role follows standard clinical attire and hygiene practices appropriate for a diagnostic laboratory setting. Please APPLY NOW for immediate consideration! Book a virtual interview NOW: https://talentassistant.actalentservices.com/assistant/bookings/fc055e71-ac0b-4839-90d3-fc9a1bb77750 Job Type & Location This is a Permanent position based out of South Richmond Hill, NY. Pay and Benefits The pay range for this position is $23.31 - $23.31/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in South Richmond Hill,NY. Application Deadline This position is anticipated to close on Jul 16, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionJob Title: Float Phlebotomist Job Description The Float Phlebotomist provides skilled support in blood collection and specimen preparation across multiple locations. This role focuses on performing high-quality venipuncture, handling and processing specimens accurately, and ensuring patients across a wide demographic feel comfortable and at ease throughout the collection process. The position is ideal for professionals who enjoy variety in their work setting and are willing to travel within the state to different sites. Responsibilities • Perform blood draws using straight needles and butterfly needles, ensuring minimal discomfort and a positive experience for patients across a wide demographic, including pediatric and infant patients where applicable., • Collect, label, and store specimens such as blood, urine, and fecal samples according to established procedures and specific test requirements., • Clearly and courteously explain venipuncture and other specimen collection procedures to patients, ensuring they understand the process and feel at ease., • Match laboratory requisition forms to specimen tubes, verify that test requisitions or computer labels match scripts, and ensure 100% accuracy in labeling and documentation., • Centrifuge, split, and freeze specimens as required by test orders, and follow specific protocols to maintain specimen integrity during handling and transport., • Package specimens for transport, store samples at required temperatures, and place samples in appropriate collection containers or tubes in line with established protocols., • Record maintenance data, perform decontamination tasks, and update patient information accurately in the appropriate systems or documentation., • Fully understand and interpret physicians’ orders to ensure correct specimen collection, handling, and processing., • Answer telephone calls, provide laboratory result information when appropriate, and respond to inquiries in a professional and timely manner., • Understand and comply with OSHA and DEP regulations, including safety and infection control standards., • Wear appropriate protective attire and follow all safety protocols while performing specimen collection and processing., • Attend annual department trainings to maintain current knowledge of procedures, safety standards, and regulatory requirements.Essential Skills, • 2–3 years of experience performing blood draws in a clinical or laboratory setting., • Proficiency in phlebotomy, including venipuncture with straight needles and butterfly needles., • Demonstrated experience in blood collection, specimen labeling, centrifuging, splitting, freezing, and packaging specimens for transport., • Strong administrative skills and high attention to detail when matching requisitions, labeling specimens, and updating patient information., • Ability to fully understand and follow physicians’ orders and laboratory protocols., • Knowledge of OSHA and DEP regulations and adherence to safety and infection control standards., • Ability to clearly and courteously explain specimen collection procedures to patients., • Competence in handling pediatric and infant blood draws is highly valued., • Capability to answer telephone inquiries and communicate laboratory results in a clear and professional manner.Additional Skills & Qualifications, • Experience performing pediatric and infant blood draws is a plus., • Comfort working in multiple locations and adapting to different clinical environments., • Strong interpersonal and communication skills to put patients at ease and work effectively with clinical staff., • Ability to maintain specimen integrity by strictly following protocols for storage, temperature control, and transport., • Willingness to attend annual department trainings and stay current with best practices and regulatory requirements.Work Environment This is a float position that requires in-state travel to multiple locations, including Port Chester, Mount Vernon, White Plains, Yonkers, and the Bronx. The role involves working in clinical or laboratory environments where phlebotomy and specimen processing are performed regularly. Standard protective attire and appropriate safety gear are required in accordance with OSHA and DEP regulations. The schedule typically includes Monday, Wednesday, and Friday from 8:00 a.m. to 6:00 p.m. as needed, Tuesday and Thursday from 8:00 a.m. to 7:00 p.m. as needed, and every other Saturday from 9:00 a.m. to 2:00 p.m. The position offers a changing work setting and is well suited to individuals who enjoy variety and travel. There are no holiday or vacation shifts required as part of this role. Job Type & Location This is a Contract to Hire position based out of Mount Vernon, NY. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mount Vernon,NY. Application Deadline This position is anticipated to close on Jul 16, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionJob Title: Construction Superintendent Job Description This role oversees day-to-day field operations on luxury residential construction projects in dense urban environments. The Construction Superintendent manages subcontractors, site logistics, and project sequencing to deliver high-end finishes while maintaining strict safety and compliance standards. This position plays a key role in coordinating with project management, ensuring schedule adherence, and upholding exceptional craftsmanship on complex renovation and ground-up residential work. Responsibilities • Oversee daily field operations for luxury residential construction projects, including ground-up builds and renovations., • Manage subcontractors on site, providing clear direction and holding teams accountable for quality, safety, and schedule adherence., • Plan and coordinate site logistics and construction sequencing in tight urban and brownstone environments with limited access., • Maintain and enforce project schedules in close coordination with the Project Manager., • Ensure all work meets high-end quality standards and luxury finishes, with a strong focus on detail and craftsmanship., • Conduct daily site walks to monitor progress, quality, and safety, and address issues in real time., • Lead regular safety meetings and toolbox talks to promote a strong safety culture on site., • Perform site inspections to verify compliance with plans, specifications, and regulatory requirements., • Coordinate deliveries, site access, and material staging, particularly in constrained brownstone and occupied building conditions., • Maintain detailed daily reports, logs, and site documentation to track progress, manpower, inspections, and issues., • Proactively identify and resolve field issues, conflicts, and potential delays before they impact the schedule., • Ensure compliance with OSHA standards and New York City Department of Buildings (NYC DOB) requirements at all times., • Support project closeout activities, including punch list management, completion of outstanding work, and final turnover., • Collaborate closely with the project team to communicate field conditions, risk areas, and opportunities for improvement., • Foster a collaborative, detail-driven team environment focused on quality and client satisfaction. Essential Skills • 5–15+ years of experience as a Superintendent in construction., • Proven background in residential construction, including ground-up and renovation projects., • Strong experience with high-end residential projects, renovations, or brownstone properties., • Deep understanding of sequencing interior finishes and luxury builds to achieve high-quality outcomes., • Demonstrated ability to manage complex logistics in NYC, including limited access sites and occupied buildings., • Strong leadership skills with the ability to direct and motivate subcontractors and field teams., • Experience in construction supervision, including oversight of daily field operations and site coordination., • Familiarity with Procore or similar construction management software platforms., • SST 62-hour certification (SST62)., • Thorough understanding of OSHA standards and NYC DOB requirements related to construction activities. Additional Skills & Qualifications • Experience with landmark or historical renovations, including work on protected or historically significant structures., • OSHA 30 certification., • Strong, established relationships with NYC subcontractors across relevant trades., • Ability to maintain detailed documentation and daily reports with a high level of accuracy., • Strong communication skills to coordinate effectively with project managers, subcontractors, and stakeholders., • Commitment to high craftsmanship standards and attention to detail on luxury residential projects. Work Environment This is an on-site role based at active construction projects, primarily luxury residential and brownstone properties in NYC. The work environment involves managing field activities in tight urban settings with limited access, occupied buildings, and constrained staging areas. The position requires regular presence on construction sites, daily site walks, and direct interaction with subcontractors and field personnel. The team culture is collaborative and detail-driven, with a strong emphasis on high craftsmanship standards and a stable pipeline of luxury renovation work. Job Type & Location This is a Contract to Hire position based out of Long Island City, NY. Pay and Benefits The pay range for this position is $40.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Long Island City,NY. Application Deadline This position is anticipated to close on Jul 13, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionAbout Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Member Activation Manager, Cancer & Infusions Lantern is transforming how members access specialty care — and as we scale, the systems, data, and technology that power our marketing engine must scale with us. Our member activation team is the critical first touchpoint: we make sure members know Lantern is in their corner from day one. This is a foundational role that sits at the intersection of technology, data, and strategy — one that directly enables both our internal marketing team and our client-facing growth functions to reach the right members with the right message at the right time. The Member Activation Manager, Cancer & Infusions is a senior individual contributor responsible for driving outreach, engagement, and enrollment of newly eligible members into Lantern's cancer and infusion navigation programs. You will lead activation strategies across assigned client populations, and collaborate cross-functionally with product, engineering, operations, clinical, account management, and analytics teams to optimize conversion and member experience. This role requires a blend of clinical literacy, empathetic communication, and data-driven operational thinking. This is an opportunity to build something meaningful at a mission-driven company that is redefining access to specialty care for millions of Americans. Location: Hybrid 3x a week in office Responsibilities: Member Outreach & Engagement • Lead proactive, multi-channel outreach (phone, email, mail) to newly identified members diagnosed with cancer or referred for infusion therapy., • Clearly articulate the value of Lantern's navigation program and address barriers to enrollment., • Achieve and exceed monthly activation targets across assigned client book of business, tracking performance against KPIs including call rate, engagement rate, and conversion rate. Program & Process Excellence • Develop and refine member activation playbooks, outreach scripts, and engagement sequences tailored to oncology and infusion populations., • Partner with the outbound and clinical teams to ensure seamless warm handoffs for newly activated members entering nurse navigation or center-of-excellence referral workflows., • Define and maintain data standards, segmentation frameworks, and audience management practices that enable personalized, compliant, and scalable member communications Cross-Functional Collaboration • Serve as the subject matter expert on member activation strategy for assigned client accounts, participating in escalated client-facing calls alongside Account Management as needed., • Collaborate with Analytics to interpret activation funnel data, surface insights, and recommend optimizations to outreach cadences and messaging., • Partner with Product and Technology on continuous improvements to activation tooling, CRM workflows, and reporting dashboards., • Contribute to the development of onboarding materials, training guides, and quality assurance frameworks for the Member Activation function., • Collaborate with Product and Engineering teams on data integrations, member data flows, and platform connectivity that support marketing use cases Requirements: • 5–8 years of experience in member engagement and activation, patient navigation, care coordination, health plan operations, or a related healthcare role., • Proven track record of meeting or exceeding outreach and engagement performance targets in a metrics-driven environment, across multiple channels, including email, SMS, paid digital, direct mail, and digital., • Exceptional verbal and written communication skills, with the ability to convey empathy and clarity in high-stakes member conversations., • Strong organizational and prioritization skills; comfortable managing a high-volume, multi-client workload with minimal supervision., • Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and comfort navigating health-plan data or eligibility systems., • Hands-on expertise with enterprise MarTech platforms — including marketing automation & CRM (e.g. Salesforce Marketing Cloud), as well as experience working with CDP platforms (eg. Data360, Segment, Highspot), • Experience with member or customer data management, including segmentation, audience building, and CDP or data warehouse platforms, • Exceptional cross-functional collaboration skills, with the ability to translate technical concepts for non-technical stakeholders and align diverse teams around shared goals, • Experience working within a health tech startup, digital health company, or value-based care organization., • Familiarity with HIPAA, PHI handling best practices, and regulated member communication requirements. Preferred: • Experience supporting both B2B (employer/health plan) and B2C (member-facing) marketing programs within the same organization, • Familiarity with healthcare navigation, specialty benefits, or Centers of Excellence program ecosystems, ideally working with oncology, complex chronic condition, or infusion therapy populations—either in a clinical, administrative, or payer context., • Clinical background or certification (e.g., RN, LPN, CNA, CHW, or equivalent) with experience in oncology or infusion settings., • Strong instincts for process design — able to identify inefficiencies, build scalable systems, and document workflows that a growing team can execute consistently, • A builder's mindset: comfortable operating in an environment where infrastructure is still maturing and the opportunity to create lasting impact is significant, • Salesforce Marketing Cloud & Data360 experience highly preferred, • Passion for Lantern's mission to make excellent specialty care accessible and affordable for every member Core Competencies: • Member-Centered Empathy: Leads with compassion and meets members where they are, especially during a frightening or uncertain diagnosis., • Analytical Mindset: Uses data to prioritize outreach, identify drop-off points, and continuously improve activation rates., • Adaptability: Adapts quickly to evolving clinical criteria, client requirements, and operational processes., • Accountability: Takes ownership of outcomes and proactively communicates progress, blockers, and insights., • Cross-Functional Collaboration: Works seamlessly across clinical, account management, analytics, and product teams. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities • Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules, • Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, • Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes, • Lead technical aspects of project delivery and solution delivery for engagements, • Provide technical leadership on best practice for ongoing support of ServiceNow, • Lead the configuration and development of modules to meet customers' business outcomes and requirements, • Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer, • Guide and provide required oversight/training for the customer's system administrators throughout the engagement, • Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow, • Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform, • Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform, • Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution, • Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform, • Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules, • Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments, • Support sales and pre-sales activities as required, • Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM, • Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes, • The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's, • Assist SHI teams in managing project timelines and customer expectations, • Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members, • Attend, support and represent SHI at conferences and events, • See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM, • Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations, • Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Overview Invictus Energy Solutions is a leader in next-generation energy efficiency and building optimization projects. We help commercial clients reduce operating costs and carbon footprint through intelligent HVAC, building automation, and energy management technologies. We are seeking a Regional Installation Manager with strong HVAC Controls experience to oversee and support installations of advanced energy-saving systems throughout the Northeast. This role blends technical HVAC controls expertise with project management leadership, offering an opportunity to make a real impact in the transition toward smarter, more sustainable buildings. Key Responsibilities • Oversee installation and commissioning of HVAC control systems, energy management systems (EMS/BAS), and related energy efficiency measures., • Manage subcontractors, project schedules, and budgets to ensure high-quality, on-time installations., • Work closely with controls engineers, electricians, and mechanical contractors to coordinate system integration and verify performance., • Collaborate with clients and internal teams to ensure seamless project execution and technical communication., • Support troubleshooting and optimization of control sequences, communication networks, and field devices., • Conduct quality checks, pre- and post-inspections, and ensure compliance with safety and commissioning standards., • Develop installation protocols, process improvements, and documentation for repeatable success., • Provide field support and guidance on DDC, BAS, and HVAC control strategies, ensuring system functionality aligns with design intent. Qualifications Required: • Bachelor’s degree in Mechanical, Electrical, or Controls Engineering, Construction Management, or related field — or equivalent field experience., • 3+ years of experience managing installation projects involving HVAC systems, BAS, or controls integration., • Solid understanding of HVAC sequences of operation, low-voltage wiring, sensors, and control systems., • Proven leadership and coordination skills working with multi-trade installation teams., • Proficiency in project management tools (MS Project, Smartsheet, etc.) and familiarity with BAS platforms (Niagara, Siemens, Johnson Controls, Distech, etc.)., • Strong communication and problem-solving abilities in fast-paced project environments., • Knowledge of safety standards and best practices for HVAC and electrical installations. Preferred: • Master’s degree in Engineering, Project Management, or Business Administration., • Professional certifications (PMP, CEM, LEED AP, or equivalent)., • Experience with energy efficiency retrofit projects, controls commissioning, or utility incentive programs. Why Join Us • Competitive compensation., • Growth opportunities in a rapidly expanding company at the forefront of building technology innovation., • Work with cutting-edge controls, IoT, and energy management technologies., • Collaborative, mission-driven environment focused on sustainability and technical excellence.Company DescriptionJoin Invictus Energy Solutions and help lead the transformation of building energy systems. If you’re passionate about HVAC controls, smart buildings, and hands-on project leadership, we’d love to hear from you.Join Invictus Energy Solutions and help lead the transformation of building energy systems. If you’re passionate about HVAC controls, smart buildings, and hands-on project leadership, we’d love to hear from you.

Job DescriptionJob Title: Phlebotomist Job Description The Phlebotomist provides skilled blood collection and specimen preparation services while ensuring patients feel comfortable and informed throughout the process. This role focuses on obtaining accurate and sufficient samples with minimal discomfort for patients across a wide range of ages and backgrounds, supporting high-quality diagnostic care. Responsibilities • Perform blood draws using straight needles and butterfly needles, ensuring patient comfort and safety., • Collect and store blood, urine, fecal, and other specimens according to established procedures and protocols., • Explain venipuncture and other specimen collection procedures clearly and courteously to patients before performing them., • Match laboratory requisition forms or computer-generated labels to specimen tubes to ensure 100% accuracy., • Label, centrifuge, split, and freeze specimens as required by specific test orders and protocols., • Record maintenance data, perform decontamination tasks, and maintain a clean and safe work area., • Update and verify patient information accurately in relevant systems or records., • Package specimens for transport and follow all procedures required to maintain specimen integrity during transit., • Store specimens at the required temperature and place samples in appropriate collection containers or tubes., • Understand and fully interpret physicians’ orders related to laboratory tests and specimen requirements., • Check all test requisitions or computer labels against scripts or orders to ensure accuracy before processing., • Comply with OSHA and DEP regulations and follow all safety and infection control guidelines., • Wear appropriate attire, including all required protective equipment, while performing duties., • Attend annual department trainings to maintain current knowledge of procedures and regulations., • Answer telephone calls, respond to inquiries, and read laboratory results as needed to support patient care and clinical staff., • Demonstrate proper phlebotomy techniques for pediatric and adult patients as required.Essential Skills, • 2–3 years of experience performing blood draws., • Proficiency in phlebotomy techniques, including venipuncture with straight needles and butterfly needles., • Experience with specimen labeling, centrifuging, splitting, freezing, and packaging for transport., • Ability to collect and process specimens from pediatric patients., • Strong administrative skills with excellent attention to detail for matching requisitions, labeling, and documentation., • Ability to clearly explain procedures to patients in a courteous and professional manner., • Understanding of OSHA and DEP regulations and adherence to safety and infection control standards., • Ability to interpret and follow physicians’ laboratory orders accurately.Additional Skills & Qualifications, • Experience processing blood and other laboratory specimens in a clinical setting., • Comfort working with a wide demographic of patients, including children., • Strong communication skills for interacting with patients, clinicians, and laboratory staff., • Ability to handle telephone inquiries and relay laboratory results accurately., • Spanish language skills are beneficial for this role.Work Environment This role is based in a clinical setting with a focus on phlebotomy and specimen processing. The schedule for this opening is Monday through Friday from 12:30 p.m. to 6:00 p.m., with every other Saturday from 9:00 a.m. to 2:00 p.m. The position involves working with standard laboratory equipment such as needles, collection tubes, centrifuges, and specimen storage systems, and requires adherence to safety protocols and the use of appropriate protective attire. The role may appeal to individuals who enjoy variety in their workday and in-state travel, offering a change of scenery while maintaining a stable, structured schedule. The environment emphasizes accuracy, patient comfort, regulatory compliance, and ongoing training. Job Type & Location This is a Contract to Hire position based out of Yonkers, NY. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Yonkers,NY. Application Deadline This position is anticipated to close on Jul 16, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionJob Title: Phlebotomist II Job Description This Phlebotomist II role focuses on performing high-quality specimen collection while supporting workflow efficiency, troubleshooting issues, assisting with training, and recommending process improvements in a fast-paced laboratory or hospital setting. Responsibilities • Perform venipuncture and blood draws using straight needles and butterfly needles with a high level of accuracy and professionalism., • Collect and store blood, urine, fecal, and other specimens in accordance with established procedures and test requirements., • Clearly and courteously explain venipuncture and other specimen collection procedures to patients to ensure comfort and understanding., • Label specimen tubes accurately and match all laboratory requisition forms to the correct specimens., • Centrifuge, split, and freeze specimens as required by the specific test order and protocol., • Verify all test requisitions or computer-generated labels against the script or order to ensure 100% accuracy., • Package specimens for transport and maintain specimen integrity by following proper temperature, handling, and storage procedures., • Record maintenance data and perform decontamination tasks as needed to support a safe and compliant work environment., • Update and maintain accurate patient information in the appropriate systems., • Answer telephone calls and read laboratory results to satisfy inquiries in a professional and timely manner., • Understand and fully interpret physicians’ orders to ensure appropriate specimen collection and processing., • Comply with OSHA and DEP regulations and all relevant safety and quality standards., • Attend and participate in annual department trainings and other required educational sessions., • Contribute to workflow optimization by identifying issues, troubleshooting problems, and making recommendations to improve processes., • Assist with training and supporting colleagues in phlebotomy techniques and procedures as needed.Essential Skills, • Valid phlebotomy certification for the state of employment, where required., • Minimum of 2 years of phlebotomy experience, including at least 6 months performing venipunctures in a fast-paced laboratory or hospital setting., • Demonstrated proficiency in venipuncture, blood draws, and specimen collection using straight needles and butterfly needles., • Ability to accurately label, centrifuge, split, freeze, and store specimens according to established procedures and test requirements., • Strong attention to detail when matching laboratory requisitions or computer labels to specimen tubes and verifying orders., • Knowledge of OSHA and DEP regulations and the ability to comply with all safety and regulatory guidelines., • Proficiency with Microsoft Office Suite for basic data entry, documentation, and communication tasks., • High School Diploma or GED., • Strong customer service skills, including the ability to communicate clearly and courteously with patients and clinical staff., • Ability to work effectively in a fast-paced environment while maintaining accuracy and quality.Additional Skills & Qualifications, • 2–4 years of overall experience in a clinical, laboratory, or hospital environment., • Experience updating patient information and handling laboratory documentation and maintenance records., • Comfort with answering telephone inquiries and reading laboratory results to callers when appropriate., • Ability to participate in training activities and support the development of other team members., • Strong organizational skills and the ability to follow detailed protocols and procedures.Work Environment This position is based in a fast-paced clinical or laboratory setting and follows a Monday through Friday first-shift schedule with additional Saturday hours. You will work with standard phlebotomy tools and equipment, including straight and butterfly needles, centrifuges, specimen collection containers, and computer systems for order entry and result review. The environment requires strict adherence to safety, infection control, and regulatory standards, including OSHA and DEP guidelines. The role involves frequent interaction with patients, healthcare providers, and laboratory staff in a professional clinical atmosphere, where appropriate clinical attire is expected. Job Type & Location This is a Contract to Hire position based out of Plainfield, NJ. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Plainfield,NJ. Application Deadline This position is anticipated to close on Jul 10, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionJob Title: Queens Manhattan Float Phlebotomist Job Description We are seeking an experienced phlebotomist with at least two years of recent experience in a fast-paced lab or hospital setting. The ideal candidate will be proficient with straight needles and comfortable performing venipunctures independently from day one. This position requires strong communication skills and reliability, as well as the ability to commute to various locations in Queens and Manhattan. Responsibilities • Perform blood draws and label specimens accurately., • Centrifuge specimens and record maintenance data., • Decontaminate workspaces and update patient information., • Collect and store specimens according to established procedures., • Explain the venipuncture process and other specimen collection methods clearly and courteously., • Demonstrate techniques using straight needles and/or butterfly needles., • Match laboratory requisition forms to specimen tubes., • Label, centrifuge, split, and freeze specimens as required by test orders., • Verify all test requisitions or computer labels against the script to ensure accuracy., • Package specimens for transport and store them at required temperatures., • Accurately label and prepare specimens following protocols for transportation to maintain specimen integrity.Essential Skills, • Minimum of 2 years' experience performing venipunctures in a fast-paced lab or hospital setting., • Proficiency with straight needles and phlebotomy techniques., • Strong customer service skills., • Proficiency with Microsoft Office Suite.Additional Skills & Qualifications, • Strong communication skills and reliability., • Ability to commute to Manhattan and Queens.Work Environment This is a float position covering various patient service centers (PSCs) in Queens and Manhattan. The phlebotomist will need reliable transportation and will be responsible for commuting to different locations as needed. The schedule varies, with sites generally open from 8 AM to 8 PM, with rotating Saturdays. Travel time between sites is paid, and mileage, tolls, and parking over 30 daily miles are reimbursed. The role covers locations from Far Rockaway and Arverne in Queens to various sites in Manhattan. Job Type & Location This is a Contract to Hire position based out of Jackson Heights, NY. Pay and Benefits The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jackson Heights,NY. Application Deadline This position is anticipated to close on Jul 13, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Job Title: Phlebotomist book here for more info! Job Description This onsite Phlebotomist role focuses on providing high-quality specimen collection and patient service in busy patient service centers across Manhattan. You will perform 20–40 blood draws per day, ensure accurate data entry and specimen processing, and support a smooth and professional experience for every patient. This is a four-day-per-week position with consistent daytime hours and the requirement to work every Saturday. Responsibilities • Welcome and check in patients, completing intake and registration accurately when they arrive., • Perform 20–40 blood draws per day using straight needles and/or butterfly needles, following established procedures and safety protocols., • Collect and store specimens according to established procedures, ensuring proper handling and chain of custody., • Label specimens accurately and perform data entry for test orders, patient information, and sample details., • Centrifuge, split, and freeze specimens as required by specific test orders., • Process specimens, including preparation for transport or testing, in alignment with laboratory standards., • Update patient information and maintain accurate electronic records in the system., • Record maintenance data for equipment and document activities related to specimen processing., • Handle decontamination tasks and follow infection control and safety procedures to maintain a clean work area., • Demonstrate proper phlebotomy techniques using straight needles and butterfly needles when needed., • Provide courteous, professional customer service to patients, answering questions and helping them feel comfortable during the collection process., • Work as part of a team of 2–3 phlebotomists per site to manage a high-volume patient flow of approximately 110 patients per day., • Float between designated patient service center locations within Manhattan as assigned. Essential Skills • At least 1 year of phlebotomy experience (2 or more years preferred)., • Proficiency in performing blood draws, including use of straight needles., • Strong data entry and computer skills for accurate patient and specimen information entry., • Strong customer service skills with the ability to interact professionally and empathetically with patients., • High school diploma or GED., • Ability and commitment to work every Saturday., • Ability to follow established procedures for specimen collection, labeling, storage, and processing., • Capability to work effectively in a busy, high-volume patient service environment. Additional Skills & Qualifications • Experience using butterfly needles for blood collection., • Prior experience in patient service centers or diagnostic laboratory settings., • Comfort working a four-day work week with variable start times between 7:00 AM and 9:00 AM., • Flexibility to float between multiple locations within Manhattan., • Phlebotomy certification is noted as part of the opportunity, though not required for consideration., • Ability to record equipment maintenance data and follow decontamination and safety protocols. Work Environment This role is based onsite in patient service centers that serve approximately 110 patients per day, with about 80% being adults. Each site typically staffs 2–3 phlebotomists, and there are three openings available. The environment is busy and fast-paced, requiring strong attention to detail and a professional, patient-focused approach. You will float between locations within Manhattan, with specific sites assigned as needed. The schedule is a four-day work week with no night shifts, and all options require working every Saturday. Typical start times range from 7:00 AM to 9:00 AM, and the role averages about 31.5 hours per week with the potential for additional hours. Work is performed in clinical patient service centers with standard healthcare attire and adherence to safety, cleanliness, and infection control protocols. Job Type & Location This is a Contract to Hire position based out of New York, NY. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Jul 16, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Job Title: Geotechnical Construction Superintendent Job Description This role oversees daily construction operations on geotechnical projects, with a focus on drilling, grouting, ground support, and water control systems. The superintendent leads field crews and subcontractors, manages schedules and resources, and ensures that all work meets safety, quality, and project specifications. This position offers long-term growth opportunities, performance-based bonuses, and the chance to work on complex sitework projects in a hands-on field environment. Responsibilities • Oversee daily construction operations for geotechnical projects, including drilling, grouting, ground support, and water control systems., • Manage field crews, subcontractors, and equipment to ensure efficient and safe project execution., • Coordinate closely with project managers, engineers, and other stakeholders to resolve field issues and maintain project progress., • Develop and execute detailed project schedules, work plans, and construction sequencing for each phase of the project., • Determine labor, equipment, and material needs to support each stage of construction and keep work on schedule., • Monitor production rates, identify bottlenecks, and implement process improvements to maintain or improve schedule performance., • Lead daily safety meetings, reinforce strict safety standards, and conduct regular site inspections to ensure a safe work environment., • Review plans, specifications, and project documents to ensure compliance with design, quality, and regulatory requirements., • Maintain accurate daily reports, logs, and field documentation to track work performed, resources used, and site conditions., • Ensure all work meets established quality standards, project specifications, and client expectations., • Provide hands-on leadership in the field by running crews on-site, coordinating subcontractors, and owning day-to-day operations, safety, and production. Essential Skills • Proven geotechnical drilling experience, which is required for this role., • Hands-on experience with drilling operations, preferably sonic drilling or similar geotechnical methods., • Strong background in sitework projects, including excavation, ground improvement, and foundation preparation., • Experience working on active sitework jobs rather than vertical construction or highway projects., • Superintendent-level field experience running crews on-site, coordinating subcontractors, and managing day-to-day operations., • Demonstrated ability to manage and enforce strict safety standards on active construction sites., • Ability to read, interpret, and work from plans, specifications, and project documents., • Strong organizational skills to develop and manage project schedules, work plans, and sequencing., • Effective communication skills for coordinating with project managers, engineers, field personnel, and stakeholders., • Capability to maintain accurate daily reports, logs, and other field documentation. Additional Skills & Qualifications • Degree in Construction Management or a closely related field., • Experience with ground improvement techniques and foundation preparation for geotechnical projects., • Demonstrated ability to identify production bottlenecks and implement process improvements., • Track record of successfully delivering projects while maintaining high safety and quality standards., • Interest in long-term career growth within geotechnical construction and sitework operations. Work Environment This is a field-based role working primarily on active construction sites. Typical hours are from 7:00 a.m. to 3:00 p.m. on the job site, with work centered around geotechnical drilling, grouting, ground support, and water control operations. The environment involves managing crews, subcontractors, and heavy equipment in outdoor conditions, including excavation and ground improvement activities. The role requires consistent on-site presence, active participation in daily safety meetings, and adherence to site-specific safety practices and attire appropriate for a construction setting. Job Type & Location This is a Contract to Hire position based out of Ramsey, NJ. Pay and Benefits The pay range for this position is $57.00 - $62.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Ramsey,NJ. Application Deadline This position is anticipated to close on Jul 6, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Job Title: HVAC Technician Job Description The Technician installs, starts up, commissions, and recommissions customer building automation systems that utilize direct digital control (DDC) technology across sites in New York and New Jersey. This role combines hands-on field work with software configuration to ensure HVAC and building automation systems operate reliably, efficiently, and according to design. The Systems Specialist also provides customer training, documentation, and ongoing support, while collaborating closely with project management, subcontractors, and other trades. This position offers strong growth opportunities, particularly in software and design engineering, for technicians who enjoy working with both mechanical and control systems. Responsibilities • Install, start up, commission, and recommission customer systems that utilize DDC technology, ensuring proper operation and performance., • Provide turnkey project delivery for small projects of approximately 80 or fewer budgeted hours, managing tasks from installation through commissioning and closeout., • Troubleshoot mid-level systems issues, diagnose problems, and implement effective solutions, or assist others in resolving system problems., • Collaborate with subcontractors and other trades on site to coordinate work and ensure integrated system operation., • Work with unitary systems such as VAV, FPB, and FCU units, as well as small air handling units (AHUs), basic chilled water/hot water (CW/HW) systems, and front-end systems., • Complete all required commissioning documentation accurately and on time, including test results and system configuration details., • Maintain accurate as-built drawing packages, marking and documenting all changes made during installation and commissioning., • Complete all required paperwork on time, including time sheets, expense reports, posting of work orders, on-site documentation, and project status reports., • Take responsibility for total system operation, from controllers to sensors, including loading software and verifying proper communication and control., • Set up system trends, alarms, and reports, and coordinate with customer IT personnel to ensure connectivity and proper network configuration., • Calibrate systems using basic electronic test equipment such as multimeters, network terminals, and laptop computers to verify accurate operation., • Perform mid-level static (stand-alone) commissioning of software programming to validate control logic and sequences of operation., • Conduct site-specific training for owners and operators on the total system, including system navigation, alarms, trends, and basic troubleshooting., • Set up operator workstations with all associated software and ensure users have appropriate access and functionality., • Perform job database backups on a daily basis or as directed, ensuring system configurations and programs are securely saved., • Assist with project turnover to the Service Department, providing documentation, system summaries, and support during handoff., • Communicate with the customer upon arrival and before leaving the work site, providing updates on work performed and next steps., • Track and record personal job progress, maintaining clear records and keeping the Project Manager informed of status and any issues., • Review customer systems and identify areas for improvement or scope issues, communicating these to the Project Manager for follow-up., • Keep project management apprised of customer concerns, issues, and potential risks that may affect schedule or performance., • Maintain a daily log of pertinent job-related activities, including work performed, issues encountered, and resolutions., • Adhere to safety standards at all times, demonstrating a high degree of regard for personal, employee, and subcontractor safety., • Maintain and troubleshoot personal laptops and mobile devices, ensuring they are properly configured for field networking and software use., • Apply a solid understanding of mechanical equipment operation and control sequences to verify correct system behavior and performance., • Support a positive, collaborative work environment by working effectively with team members, customers, and partners in the field. Essential Skills • Bachelor’s degree from a recognized college or university in building HVAC with a focus on building automation controls (3- or 4-year program)., • Field experience with installation and operation of building automation and Automated Logic Controls systems., • Ability to understand and navigate third-party control systems and integrations., • Experience troubleshooting HVAC and building automation systems in a field service or commissioning environment., • Proficiency with building automation software and tools, including Automated Logic and Phoenix software such as WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, Supervision, and Accel Works., • Strong understanding of mechanical systems and HVAC operation, including unitary systems (VAV, FPB, FCU), small AHUs, and basic CW/HW systems., • Working knowledge of TCP/IP networking concepts as they relate to building automation systems., • Ability to use electronic test equipment, including multimeters, network terminals, and laptop computers, for calibration and diagnostics., • Competence in software loading, configuration, and commissioning of DDC-based control systems., • Solid computer and networking skills to maintain and troubleshoot laptops and mobile devices used in the field., • Strong documentation skills, including as-built drawings, commissioning reports, and daily logs., • Effective communication skills to interact with customers, project managers, subcontractors, and IT personnel., • Ability to conduct site-specific training for owners and operators on building automation systems., • Commitment to safety and adherence to established safety standards on job sites., • Physical ability to climb ladders when needed to access building automation equipment and lift items up to 50 pounds. Additional Skills & Qualifications • Experience dealing with multiple simultaneous challenges that require knowledge across several disciplines (mechanical, electrical, controls, and networking)., • Familiarity with building automation systems and field service work in commercial or institutional environments., • Exposure to large-scale projects such as university campuses, telecommunications facilities, or multi-year building automation programs., • Interest in career growth into software engineering or design engineering roles within building automation., • Ability to modify and manipulate control software, including sequences of operation and logic changes., • Strong organizational skills to manage travel, scheduling, documentation, and expense reporting., • Self-motivated and comfortable working independently in the field while remaining aligned with project management direction., • Customer-focused mindset with the ability to identify system improvements and communicate value-added recommendations. Work Environment This is a field-based role covering territories in both New York and New Jersey, with current and upcoming projects along the I-78 corridor and as far south in New Jersey as areas such as Princeton and Asbury Park. Typical work hours are approximately 7:00 a.m. to 3:30 p.m., with no on-call shifts required for the installation group, though there may be opportunities to support other teams. Technicians typically travel directly from their homes to job sites rather than reporting daily to a central office. Team members use their own vehicles and receive reimbursement for mileage and out-of-pocket expenses such as fuel, tolls, parking, and related travel costs, subject to defined daily mileage limits. Over time, and upon transition to a full-time internal role, additional tools such as a company vehicle, electronic toll pass, and company credit card may be provided. The work involves regular visits to active construction and operational facilities, including universities and large commercial sites, where coordination with other trades, subcontractors, and customer personnel is essential. The role requires climbing ladders when necessary to access building automation units and lifting equipment or components up to 50 pounds. Technicians regularly use laptops, mobile devices, test instruments, and building automation workstations, and they interact frequently with mechanical equipment, control panels, and networked systems in mechanical rooms, plant spaces, and occupied buildings. The environment emphasizes safety, collaboration, and continuous learning, with strong opportunities for growth into software and design engineering within building automation. Job Type & Location This is a Contract to Hire position based out of Clifton, NJ. Pay and Benefits The pay range for this position is $30.00 - $40.86/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Clifton,NJ. Application Deadline This position is anticipated to close on Jul 6, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Laland Baptiste, LLC is a certified minority and woman owned construction management and consulting firm. Laland Baptiste provides innovative and professional services throughout all phases of the construction life cycle. We pride ourselves as being loyal and reliable to our customers, clients, and our greatest assets, our people. Laland Baptiste is dedicated to providing unparalleled services throughout the construction life cycle. These services include Construction Management, Program Management, Owners Representation, Resident Engineering, Inspection, Preconstruction Consulting, Change Order Review, Value Engineering, Administration Assistance, Document Control and Staff Augmentation. Our clients include NYS Office of General Services, Dormitory Authority of the State of New York, NYC Health + Hospitals, State University of New York, NYC Department of Design and Construction, NYC Parks & Recreation, NYC School Construction Authority, NYC Economic Development Corporation, Battery Park City Authority, and NYS Parks, Recreations and Historic Preservation. Scope of work for the Mechanical Superintendent Manage all aspects of the day-to-day construction to replace all windows with new, more energy efficient windows. The scope also includes abatement of hazardous material adjacent to the windows, restoration of masonry lintels and the restoration/repairs of interior disturbed surfaces. The work is carefully phased and scheduled to take advantage of unprogrammed rooms within the occupied building. Requirements: • Bachelor’s Degree in Construction Management or related field., • Minimum 10 years related experience including all phases of multimillion-dollar construction, interior renovations, mechanical/electrical/plumbing, and infrastructure projects., • Ability to lead all functions of construction project management including planning, designing, processing, managing staff, supervising sub-contractors, budgeting, scheduling, progress reporting, and timely completion of projects without compromising quality & safety., • OSHA 30 Required. BENEFITS OF WORKING AT LALAND BAPTISTE: Medical / Prescription Plan Dental / Vision Plan Life Insurance Short / Long Term Disability Plan Flexible Spending Accounts 401K Vacation, Holiday, and Personal Days Sick Leave Laland Baptiste LLC, is an Equal Opportunity EmployerCompany DescriptionThe excellence in our results for our clients is a reflection of thoughtful collaboration and our commitment rigorous standards, innovation and advancement. Our clients – and what’s in their best interests – are our priority.The excellence in our results for our clients is a reflection of thoughtful collaboration and our commitment rigorous standards, innovation and advancement. Our clients – and what’s in their best interests – are our priority.

Job Description Job Title: Senior Superintendent Job Description The Senior Superintendent will be responsible for organizing the sequencing of field operations, staging materials, and managing satellite offices. This role includes preparing project updates, documentation, and performing related administrative duties. The individual will solve problems, prioritize tasks, and multi-task while maintaining excellent communication and organizational skills. Quality assurance and control procedures will be implemented to ensure compliance with contract documents. The role requires representation of the company to all project-related parties, including subcontractors, consultants, owners, vendors, and municipal agencies. Additionally, the superintendent will assist project management in obtaining necessary construction permits and work with municipalities and utility providers for service installation and inspection. Responsibilities • Organize sequencing of field operations and material staging., • Prepare project updates, documentation, and related administrative duties., • Maintain excellent communication and organizational skills., • Implement quality assurance and control procedures., • Represent the company to project-related parties., • Assist project management with obtaining necessary permits., • Coordinate with municipalities and utility providers for service installation and inspection., • Conduct preconstruction meetings and project subcontractor and safety meetings., • Review scope-of-work, project specifications, and drawing details., • Ensure safety protocols are followed as defined by the company safety program., • Enforce compliance with project procedures and quality assurance procedures., • Coordinate deliveries and maintain a safe and clean work environment., • Inform project management of construction sequencing and scheduling., • Approve and process monthly subcontractor and vendor payment applications., • Report to the project manager and advise on job-related issues., • Complete accurate job and progress reports., • Maintain control of the construction process to meet project commitments. Essential Skills • Minimum of 10 years of experience managing multi-family construction projects., • Knowledge of site work, utility infrastructure, structural building, mechanical, and interior finishes., • Proficiency in MS Word, Excel, Outlook, and MS Project., • Effective oral and written communication skills., • Solid understanding of construction principles and techniques., • Ability to problem solve, think ahead, and plan effectively., • Valid Driver's License., • SST62 certification. Additional Skills & Qualifications • Bachelor’s degree in Construction or Civil related field preferred., • Experience with ground-up multifamily affordable housing., • Experience with tight urban site logistics in Bronx, NY., • Familiarity with union environments and fast-paced schedules., • Coordination with the Department of Buildings (DOB). Work Environment The position is based on-site in a dynamic construction environment. The role involves working within a union environment likely involving fast-paced schedules and coordination with the Department of Buildings. The project location is in the Bronx, NY, which involves managing tight urban site logistics. Job Type & Location This is a Permanent position based out of Bronx, NY. Pay and Benefits The pay range for this position is $200000.00 - $270000.00/yr. -Commission and bonus opportunities -Paid vacation and sick leave -11 Paid holidays -Paid maternity & parental bonding leave -Short & long term disability -Medical/Dental/Vision/Life Insurance -401(k) Match -Training, certification, & growth opportunities -Employee referral & recognition programs Workplace Type This is a fully onsite position in Bronx,NY. Application Deadline This position is anticipated to close on Jun 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description A qualified technician typically earns between $75K - $200K. Pay is hourly, plus commission. As an experienced HVAC technician, you will perform maintenance, service, part replacements, & give estimates for repairs. Ability to evaluate customer’s homes for opportunities and inform clients about best options to meet their needs is required. Key attributes for this position include troubleshooting, being a team player, honesty, integrity and doing a great job for our customers. Work Hours: Mon- Fri 8am start time. End time & work hours will vary based upon scheduling needs and seasonal demand including some after hours and weekends. Pay Scale: Ranges between $75K and $200K depending on experience and performance, plus benefits. When you become part of the Bill Leary AC & Heating team, we offer: • Great Benefits - Medical / Dental / Vision Coverage, • Competitive Salary, • Commission – no caps on earning, • Earning Incentives, • Excellent Training Programs, • PTO, • Simple IRA, • Company vehicle, cell phone and iPad for on duty activities, • No out of pocket for fuel. Position Requirements: • HVAC experience, • 5+ years sales experience, • Goal orientated with a strong desire to succeed, • Strong sales skills, • Strong interpersonal & communication, listening skills, • Professional appearance, • Ability to use iPad and smart phone, • Valid driver's license, • Insurable by company insurance carrier, • Mandatory drug testing and background check prior to hire.Company DescriptionBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County. We provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance. Bill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. We keep up-to-date with the most current codes, laws, and utility rebate procedures. Our firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include: Universities Public Schools Municipal Buildings Police Stations And many other large and small commercial jobsBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County.\r\n\r\nWe provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance.\r\n\r\nBill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. \r\n\r\nWe keep up-to-date with the most current codes, laws, and utility rebate procedures.\r\n\r\nOur firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include:\r\n\r\nUniversities\r\nPublic Schools\r\nMunicipal Buildings\r\nPolice Stations\r\nAnd many other large and small commercial jobs

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine. Overview: The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees. Responsibilities: • Make repairs to hotel air conditioning system: change filters, clean coils, replace motors., • Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.)., • Take required readings on equipment., • Test cooling tower and record readings., • Replace and program televisions as needed., • Replace light switches, receptacles, light bulbs and fixtures., • Perform furniture repair., • Replace and repair pumps., • Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc)., • Understand and be able to read blueprints and wiring diagrams., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Test, clean and repair swimming pools and spas., • Paint designated areas., • Repair and finish sheet rock., • Repair all types of wall coverings., • Repair and program hotel electronic lock system., • Assist in supervising other engineering staff members., • Assist in scheduling preventive maintenance tasks. Qualifications:, • High School diploma or equivalent and/or one year of experience in a hotel or related field required., • At least two years of progressive experience in a hotel or related field preferred., • Trade school and/or College course work in related field preferred., • Flexible and long hours sometimes required., • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects., • objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Job Description We've partnered with a well-established law firm that is actively seeking to hire a Personal Injury Paralegal (Plaintiffs) to join their team. This is a fully In-Office position offering hands-on exposure across the lifecycle of personal injury cases, with strong involvement in litigation and trial preparation. This is an excellent opportunity for a paralegal who enjoys working closely with attorneys, managing case progression, and contributing directly to successful outcomes. Location: Mineola, NY (Onsite) - Compensation: Base salary starting at $70,000 - $85,000+ (highly competitive; depending on experience) Key Responsibilities Draft and file summons and complaints Prepare Bills of Particulars Draft and respond to discovery demands Maintain regular client communication and provide case updates Assist attorneys with trial preparation, including organising exhibits and case files Manage case documentation and ensure deadlines are met Qualifications 3+ years of experience as a Plaintiffs' Personal Injury Paralegal Strong working knowledge of litigation processes and documentation Excellent written and verbal communication skills Highly organised with strong attention to detail Proficient in Microsoft Word and Outlook Ability to manage multiple cases and prioritise effectively Why Join Competitive salary with performance-aligned growth Comprehensive benefits package Collaborative and supportive team environment Direct exposure to litigation and trial work Opportunity to make a meaningful impact on client outcomes Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Job Description We've partnered with a well-established Plaintiffs' Personal Injury Law Firm to fill this position urgently. The firm is seeking a seasoned and experienced Paralegal with strong litigation background to join their team in Clifton, NJ. Salary: $65,000 - $75,000 (based on experience) Benefits: Comprehensive package including fully paid health and 401(k) plan Responsibilities: Conduct legal research to support ongoing and prospective cases. Assist with drafting, reviewing, and filing legal documents. Investigate case facts and prepare information for negotiations or court proceedings. Monitor and ensure compliance with state and federal procedures. Maintain accurate records and client information. Qualifications: Minimum of 5 years' experience as a Paralegal in litigation (personal injury exp is mandatory). Proficient in PC Law and Needles (or similar case management systems). Strong organizational skills with the ability to multitask effectively. Excellent written and verbal communication skills. Bilingual in Spanish is a plus. Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Job Description POSITION PURPOSE Reporting to the Unit Sales Manager, Balticare Inc., the Senior Sales Engineer is responsible for all activities related to achieving sales targets and implementing the marketing strategy with his or her assigned consulting engineering firms, owners and contractors for equipment sales. The Senior Sales Engineer influences consulting engineering firms, owners and contractors, and assists them in applying products represented by Balticare to best meet the end-user customers’ needs, resulting in revenue generation. In addition, the position provides input and participates in the marketing, market planning and technical development of products and services in the New York City marketplace. KNOWLEDGE & SKILLS • Fully competent and experienced in the areas of capital sales, marketing, and lead generation with consulting engineering firms, contractors, and owners in the HVAC marketplace., • Five (5) years minimum of direct sales experience selling to the HVAC engineering and contracting community in the New York City marketplace., • A Bachelor of Science in Mechanical Engineering or other engineering discipline is required., • Requires excellent technical, organizational, communication, and customer problem resolution skills., • Ability to interact with many different types of individuals, including executives, engineers, analysts, and other business professionals., • Must be a consummate professional and self-starter with the ability to work independently both and in a team environment., • Must have excellent communication skills both verbally and in written form with the ability to effectively communicate ideas at all levels of the organization NATURE & SCOPE The Senior Sales Engineer will report to the Unit Sales Manager, Balticare, Inc, and will provide leadership and oversight of all sales and marketing initiatives for assigned accounts. PRINCIPAL ACCOUNTABILITIES • Generates sales of equipment and controls for products represented by Balticare to assigned building owners and contractors to meet fiscal year sales and margin goals, • Generates basis-of-design and preference for product lines represented by Balticare to assigned consulting engineering firms, building owners and contractors, • Maintains existing relationships and develops new relationships with consulting engineering firms, building owners and contractors, • Establishes and maintains relationships with industry influencers and key strategic partners., • Designs and executes marketing and educational training modules to consulting engineering firms and contractors., • Oversees the preparation of proposals of projects from consulting engineering firms, owners and contractors., • Oversees the execution of Purchase Orders by ensuring the timely release of orders to vendors, approval of equipment submittals, communication of equipment shipment details and completion of start-up and owner training, • Manages large strategically significant projects in assigned region., • Tracks and reports local market conditions and competitive activities., • Identifies and fulfills tactical marketing requirements., • Promote BAC through customer and industry organization presentations such as actively participating in local ASHRAE chapters, • Identifies and communicates product needs based on feedback from Customers., • Assists in administration of warranty and commercial terms requirements., • Monitors competitor products, sales and marketing activities. ADDITIONAL RESPONSIBILITIES • Mentors and develops other sales staff as required, • Supports factory visits requests by engineering consulting firms, building owners and contractors WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of an office environment. This position requires occasional lifting of up to 30 lbs, and travel up to 60% of the time. Qualifications Education Required Bachelors or better in Engineering Experience Required 5 years: Direct sales experience selling to the HVAC engineering and contracting community in the New York City marketplace. BAC Hiring Compensation Range $118,080 - $202,680 Balticare offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at www.Baltimoreaircoil.com. Balticare Employees are eligible to participate in an annual bonus incentive program.

Job Description Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. With a focus on Sovereign AI—secure, compliant, and infrastructure-flexible deployments—H2O.ai delivers solutions that align with the highest standards of data privacy and control. Our open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Chipotle, Workday, Progressive Insurance, and NIH. H2O.ai partners include NVIDIA, Dell Technologies, Deloitte, Ernst & Young (EY), Snowflake, AWS, Google Cloud Platform (GCP), VAST Data and MinIO. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users. H2O.ai has raised 256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life. For more information, visit www.h2o.ai. About This Opportunity We are looking for a Senior Sales Engineer - AI to join our team. In this role, you’ll combine deep technical expertise in Machine Learning and Generative AI with strong pre-sales solutioning skills to help enterprise customers design, adopt, and scale AI using the H2O.ai platform. You’ll work hand-in-hand with Sales, Product, and Customers - leading technical discovery, designing architectures, running demos and pilots, and guiding customers through their end-to-end AI journey. This position is based in New York. What You Will Do • Partner with Sales to drive pre-sales success: lead discovery sessions, identify customer needs, design technical solutions, and build winning proposals., • Execute high-impact proof of value that moves beyond technical feasibility to demonstrate ROI, such as cost per token or measurable accuracy gains in production using H2O AI Enterprise Platform: Predictive, Generative, and Agentic AI, • Build and present custom AI/ML/GenAI solutions tailored to industry verticals (banking, finance, insurance, healthcare, manufacturing, retail, public sector)., • Showcase hands-on expertise with LLMs: fine-tuning, evaluations, RAG, and Agentic pipelines., • Design and build sophisticated Agentic Workflows, beyond simple RAG to multi-agent systems that can reason, use tools, and execute complex business logic autonomously., • Design reference architectures and deployment strategies for enterprise customers across cloud (AWS, Azure, GCP), hybrid, and on-prem., • Architect integrated solutions that leverage the full H2O stack: using Driverless AI for predictive features, h2oGPTE for unstructured data synthesis, • Guide customers on MLOps, Kubernetes deployments, CI/CD integration, monitoring, and governance to ensure their applications are production-ready., • Work closely with Product Management to influence the product roadmap based on customer and field insights., • Contribute to thought leadership by creating solution blueprints, best practices, and reusable assets; represent H2O.ai at events, roundtables, webinars, and conferences.What We Are Looking For, • 5+ years in pre-sales, sales engineering, or solution architecture roles for enterprise AI/ML platforms., • Hands-on expertise in Generative AI and ML: LLM fine-tuning, evaluation, pipelines, predictive ML algorithms., • Proven experience with cloud-native deployments (AWS, Azure, GCP), Kubernetes, and enterprise integration., • Master the art of technical storytelling, the ability to whiteboard a complex Kubernetes deployment for an IT Director, then pivot to explaining the risk-mitigation benefits of 'Guardrails' to a Chief Risk Officer., • Excellent presentation and communication skills: confident in front of C-level executives and technical teams., • Experience with H2O.ai products or similar enterprise AI/ML platforms is a plus., • Willingness to travel up to 50% to support strategic accounts.How to Stand Out, • Experience running POCs, pilots, and executive workshops that accelerate AI adoption., • Familiarity with enterprise security, compliance, and governance in AI deployments., • Demonstrated thought leadership (talks, blogs, open-source contributions)., • Vertical domain expertise (e.g., BFSI, telco, pubic sector, manufacturing, retail). Why H2O.ai? • Market leader in total rewards, • Remote-friendly culture, • Flexible working environment, • Be part of a world-class team, • Career growth H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose. Please visit www.H2O.ai to learn more. #LI-Hybrid Powered by JazzHR e0ReZA0xCQ

Job DescriptionDescription: Position Overview Hawks & Company is seeking a Commercial HVAC Sales Engineer to expand our project sales capabilities and deepen relationships with both existing and newly developed customers. This role blends technical expertise, solution design, and customer relationship management. You will serve as a trusted advisor—identifying opportunities, developing engineered solutions, and guiding customers through the full lifecycle of their mechanical system needs. Key Responsibilities · Develop, cultivate, and maintain strong relationships within Hawks’ existing customer base. · Build a new book of business through networking, referrals, site visits, and proactive outreach. · Serve as the single point of contact for assigned customers, ensuring clarity, responsiveness, and trust. · Identify opportunities for equipment replacements, design-build retrofits, energy savings, and system upgrades. Conduct detailed site surveys to evaluate equipment condition, system performance, and code compliance. · Develop engineered solutions including equipment selections, conceptual designs, and scope narratives. · Identify and quantify energy savings opportunities and lifecycle cost improvements. · Collaborate with vendors, reps, and internal technical teams to validate designs, pricing, and feasibility. · Prepare accurate, professional proposals including scope, pricing, options, and value justification. · Present solutions to customers in a clear, consultative manner that supports confident decision-making. · Offer good/better/best options to align with customer budgets and operational priorities. · Ensure proposals meet Hawks’ standards for reliability, maintainability, and long-term value. Requirements: · 3–7 years of experience in commercial HVAC, mechanical systems, or related technical sales. · Strong understanding of HVAC equipment, controls, and system design principles. · Ability to conduct site surveys and translate findings into engineered solutions. · Excellent communication and relationship-building skills. · Self-driven, organized, and comfortable managing multiple opportunities simultaneously. · Proficiency with CRM tools, estimating software, and Microsoft Office. · Engineering degree, technical degree, or equivalent field experience preferred. We offer a competitive benefits package including: • PTO, • 401(k) Matching, • 9 Paid Holidays, • Bonus Plan, • Company truck/fuel card, • Employee Referral program, • 8-hour Shift, overtime available, • EAP/Wellness Program, • Health/Dental/Vision Insurance, • Trainings If you are a self-motivated individual with a passion for providing exceptional HVAC services, we encourage you to apply for this position. Come join a winning team while working for a company with whom you can retire from! EEO

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Our Sales Engineering team is the technical heartbeat of the go-to-market organization. We partner with Sales, Product, and Engineering to solve complex customer challenges. We are a collaborative, "egoless" team that thrives on continuous learning and pushing the boundaries of what AI can do for our customers. What You'll Do:Architect the Demo Ecosystem • End-to-End System Design: Design and maintain the "Gold Standard" demo environment, including the system architecture, database schemas, and API layers that power Invoca's technical storytelling., • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes "visible" and intuitive for non-technical stakeholders., • Scalable "Scaffolding": Create modular demo assets and "click-to-deploy" sandboxes that the broader SE team can easily customize for specific industry verticals., • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes.Lead Technical Strategy, • Strategic Pre-Sales: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers., • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions., • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains "AI-ready," acting as a feedback loop between the field and our core product developers., • Governance & Safety: Implement "Human-in-the-Loop" checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.What You Bring:, • Business Acumen: The ability to translate a dry technical architecture into a "Value Story." You understand that the best code is useless if it doesn't solve a business pain point., • The "Multiplier" Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code., • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment. Nice to Have:, • Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js., • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow., • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use. You've read this far. If you're a smart, motivated, high-integrity rock star who meets the above criteria, come join our team! 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $130,000-$160,000/year plus commissionDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

Note: Fidelity will not provide immigration sponsorship for this position. The Role: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a closely related engineering discipline; 8+ years (typically 10+) building and operating production platforms and services at scale. Deep software engineering expertise in Python and distributed systems, with a track record of building production‑grade services, libraries, and internal platforms. You model engineering excellence through clean designs, automated testing, and maintainable abstractions; Linux fluency and scripting are required. Familiarity with Java or Groovy is a plus. Knowledge or experience with GenAI Gateways or LiteLLM a big plus. Cloud platform leadership (AWS)—hands‑on with S3, Lambda, Batch, Step Functions, EventBridge, CloudWatch, and SNS/SQS—and experience shaping platform patterns that other teams adopt. Experience enabling managed ML services (e.g., SageMaker) as part of broader platform capabilities; exposure to Azure or GCP is beneficial. DevOps and CI/CD at scale, owning standards for automated build/test/deploy (e.g., Jenkins, Git‑based workflows), containerization (Docker), release governance, and multi‑environment promotion for ML‑enabled workloads. Uplevel engineering velocity by introducing reusable frameworks, paved paths, and CI/CD templates that simplify integration, reduce toil, and improve reliability at scale. Reduce cost and complexity across the ML ecosystem through pragmatic technology choices, clear abstractions, and a long‑term platform roadmap. The Enterprise Data Science Platform, part of the Fidelity Data Architecture team within the Enterprise Technology business unit, is responsible for delivering scalable AI/ML capabilities across the organization. The team designs and builds advanced cloud-based, open-source, software platforms in close collaboration with Data Scientists, enabling the efficient packaging, deployment, and operation of AI/ML models at production scale. In addition, the platform develops and maintains enterprise-grade gateways that allow teams across the company to securely discover, access, and consume AI/ML models. These gateways provide critical visibility into model usage and costs, while generating insights into model effectiveness, adoption patterns, and opportunities for continuous improvement. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of _ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Information Technology

Job Description As a Senior Forward Deployed Accountant (FDA), you’ll play a pivotal role in driving adoption, expansion, and technical success for FloQast’s Transform product line. You’ll work directly with enterprise customers — and occasionally select corporate accounts — to deploy AI Agents, resolve complex technical challenges, and ensure customers realize measurable ROI through automation. This is a high-impact, customer-facing role designed for technical implementers who thrive at the intersection of technology, consulting, and customer success. As part of the founding FDA cohort, you’ll be instrumental in defining the blueprint for how FloQast scales Transform adoption across our enterprise customer base. *Visa sponsorship is NOT available at this time What You'll Do: • Architect, deploy, and operationalize AI Agents that automate complex accounting processes to streamline accounting operations, strengthen internal controls, and accelerate financial processes., • Lead high-impact transformation engagements with enterprise accounting teams to diagnose operational bottlenecks, evaluate financial processes, and identify opportunities to automate accounting workflows with AI Agents., • Drive enterprise adoption and expansion by engaging directly with CFOs, Controllers, and other stakeholders in the accounting organization, and guiding these teams through workflow redesign, change management, and the value realization required to scale adoption of AI Agents across their organization., • Perform deep technical troubleshooting, including reviewing and editing Python scripts, writing SQL queries for integrations, and diagnosing configuration issues across systems., • Serve as both the functional and technical escalation point for complex issues involving integrations, data flows, and automation logic. This includes reviewing and optimizing SQL-based validations, API-driven workflows, and integration configurations., • Collaborate closely with Customer Success and Account Management teams to identify low-adoption or at-risk enterprise accounts. Design structured recovery plans, re-engage stakeholders, and deliver targeted adoption programs centered around successful AI Agent deployment and improved business outcomes., • Influence the product direction by delivering actionable insights to Product, participating in early feature evaluation, and collaborating on strategic initiatives that advance Transform’s roadmap and long-term growth., • Provide leadership, oversight, and quality assurance for implementation partners to ensure consistency, accuracy, and compliance with Transform’s methodology across complex enterprise projects., • Travel as needed (up to 60%) to customer sites for hands-on deployment, training, and adoption workshops., • Serve as a trusted advisor and ambassador of the Transform product line. This includes educating customers and internal team members on the strategic value of AI-enabled accounting transformation, best practices in AI Agent buliding, and best practices for sustainable operational improvement.What You'll Bring:, • 8+ years of experience in accounting, auditing, controllership, or finance consulting, including experience in Accounting Manager or Controller roles, with a deep understanding of core accounting operations., • Background in accounting or finance required — CPA preferred, or equivalent experience in public accounting, audit, or accounting leadership within a corporate environment., • Proven ability to evaluate, design, and deploy workflow or process automation within accounting or finance environments (close, consolidation, or reporting)., • Strong technical foundation and working knowledge of SQL, APIs, and data flow concepts, • Ability to troubleshoot, debug, and optimize issues across integrations, data pipelines, and automation workflows, • Skilled in leading working sessions with Controllers, Accounting Managers, or RevOps teams, • Strong abilities to synthesize complex problems into actionable solutions for technical and non-technical audiences, • Highly collaborative with cross-functional teams, including Product, Engineering, Sales, and Customer Success, • Ability to travel to lead customer engagements, onsite configuration, and adoption workshops.Nice-to-haves:, • CPA or degree in Accounting or Finance, • Experience in Professional Services, Finance Transformation, or Process Optimization, ideally serving accounting or audit functions., • Experience with ERP systems (e.g., NetSuite, Intacct, Microsoft Dynamics) and accounting close processes, • Familiarity with AI or automation platforms: LLM-based agents, RPA tools (e.g., UiPath), or AI workflow builders, • Hands-on experience with basic scripting (e.g., Python or JavaScript), • Previous roles similar to Forward Deployed Engineer, Resident Consultant, or Embedded Solutions Architect, • Experience designing or maintaining SQL-based reporting, and configuring API integrations between finance or operational systems, • Strong business acumen with the ability to translate accounting/operational requirements into scalable technical workflows, • Background in SaaS platforms focused on finance transformation, compliance, or accounting automation#LI-LB1#LI-hybrid#BI-hybrid The base pay range for this position is $132,000- $198,000. This position is eligible for a commission plan in addition to base pay. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2025, 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 9 years!)- Built In’s Best Place to Work in Los Angeles 7 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a talented Strategic Account Manager - Healthcare for our New York City, New York territory. In this role, you will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts. Requirements for Success: • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of sales experience in an acute and non-acute healthcare environment., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Previous experience selling into C-Suite preferred., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Maintain a clean driving record. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking an Account Manager to serve as the primary relationship manager for key airline clients and vendor partners within our Bags, Inc. line of business. In this role, you will blend operational oversight with strategic account management to ensure seamless baggage repatriation and optimize our vendor courier network. Reporting directly to the Vice President, Baggage Logistics, you will leverage data and technology, including AI, to drive operational efficiency, navigate high-value client escalations, and deliver outstanding partner satisfaction. What you'll do • Serve as the key point of contact and Account manager for assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business, • Develop and maintain strong, positive relationships with client representatives, proactively anticipating their needs and building long-term trust, • Lead the creation and presentation of quarterly business reviews (QBRs) and other regular performance reports to airline clients, translating complex data sets into actionable insights, • Oversee the day-to-day operations of vendor couriers, ensuring adherence to rigorous performance standards and service level agreements (SLAs), • Communicate effectively with employees and clients to ensure fulfillment of performance requirements, • Seek and implement opportunities to leverage AI and other technologies to streamline workflows, improve operational costs, and enhance the customer experience, such as improving ETA delivery windows, • Partner with Product and Engineering teams to advocate for operational efficiencies and client-requested features, • Navigate complex escalations from high-value clients while handling multiple priorities simultaneouslyWhat we're looking for, • 5+ years of professional Account Manager experience, ideally in the hospitality or airline industry, • Proven experience in relationship management and presentation creation for high-level audiences, • Demonstrated experience or strong familiarity with data analytics and leveraging AI to drive efficiencies in logistics or account management, • Excellent oral and written communication skills, • Ability to communicate effectively with employees and clients to ensure fulfillment of performance requirements, • Ability to maintain positive relationships with client representatives, • Experience handling multiple priorities simultaneously, • Proficiency with operational tracking systems When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $75,000.00 USD to $85,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-KD1 #LI-remote Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description About Trovy Trovy is building the financial home base for America's 86 million homeowners — the go-to platform for managing your home and accessing low-rate credit, because life is expensive and unpredictable. We believe your biggest asset should unlock your best financial options: bypass the myriad of expensive, rigid credit products and replace them with one simple, powerful solution built around your home equity. Backed by top-tier venture capital, Trovy is led by a team of proven fintech innovators on a mission to make homeownership and personal finances more manageable. Don't own a home without it. Role Overview We're seeking a Director of Credit to own the full credit function at Trovy — from policy and underwriting methodology to loan pricing and portfolio analytics. This is a foundational role: you'll build the frameworks that determine who we lend to, at what price, and how we manage risk as we scale. You'll work closely with our CEO, COO, product, and engineering teams, and have direct influence over the performance and risk profile of Trovy's loan portfolio. The ideal candidate brings deep lending expertise, strong quantitative instincts, and the ability to operate in a fast-moving, build-from-scratch environment. Key Responsibilities Credit Policy Own and continuously refine Trovy's credit policy across the HELOC product, including eligibility criteria, LTV/CLTV limits, and draw controls Develop and maintain underwriting guidelines that balance risk appetite with growth objectives Design and document exception frameworks and escalation procedures Ensure credit policy is compliant with applicable federal and state regulatory requirements across Trovy's 26-state footprint Partner with legal and compliance on any policy changes that carry regulatory implications Loan Pricing Own Trovy's loan pricing model, including margin setting, risk-based pricing logic, and rate floor/cap parameters Monitor market rate environments (Prime, SOFR, competitive HELOC rates) and recommend pricing adjustments Model the profitability impact of pricing changes across different borrower segments and draw behaviors Support capital markets and lending partner discussions with pricing data and portfolio economics Collateral Valuation & AVM Policy Own Trovy's collateral valuation methodology, including AVM vendor evaluation, model selection criteria, and cascade logic Develop and maintain AVM QC policy, including confidence score thresholds, field review triggers, and override procedures Monitor AVM performance against realized collateral values and recommend methodology adjustments Partner with compliance and legal on AVM Final Rule adherence and any regulatory correspondence related to collateral valuation Evaluate new valuation vendors and tools as the product and state footprint expands Income Verification & Underwriting Methodology Define and own income verification methodology, including documentation standards, alternative income treatments, and no-doc/low-doc frameworks for qualifying borrowers Evaluate and integrate third-party income and employment verification data sources Develop decisioning logic in partnership with product and engineering for automated underwriting flows Continuously assess verification methodology against loss performance and refine accordingly Portfolio Analytics & Credit Performance Build and own credit performance reporting: approval rates, pricing distribution, delinquency, default, and loss metrics by vintage, segment, and state Conduct ongoing portfolio monitoring and flag emerging risk trends early Develop loss forecasting models to support financial planning and capital adequacy discussions Design and analyze credit experiments (e.g., policy changes, new segments) with statistical rigor Deliver portfolio reporting to lending partners, investors, and internal leadership Qualifications 7+ years of experience in credit, underwriting, or risk at a lender, bank, or fintech Direct experience with consumer real estate credit (HELOC, home equity, mortgage) strongly preferred Strong quantitative and analytical skills — comfortable building models, running regression analyses, and drawing conclusions from messy data Proficiency in SQL; experience with Python or R a strong plus Experience with credit bureau data, AVM outputs, and automated underwriting systems Familiarity with income verification methodologies including GSE-style documentation, bank statement analysis, and third-party verification vendors (such as Plaid, Argyle, Equifax Work Number) Experience at a fintech lender preferred; bank or credit union background considered Familiarity with Reg Z, HMDA, fair lending, and state-level consumer lending requirements What You'll Bring A builder's mindset — you're energized by creating policy and infrastructure from scratch, not just inheriting it Strong judgment on where to take risk and where to be conservative, calibrated by data Ability to communicate complex credit concepts clearly to non-credit stakeholders, including investors and regulators Comfort operating in ambiguity and making defensible decisions without perfect information A collaborative approach — you'll work across every function at Trovy Compensation & Benefits Compensation: Base Salary: $160,000 - $190,000 + Equity. Market Opportunity: Join a team tackling the $30T home equity market. Early Impact: Help shape our operations from the ground up. Ownership: Competitive salary, meaningful equity, and room to grow. Success: No sales commissions; your success is measured by customer outcomes, not volume Location: On-site. New York City, NY Benefits: 401K account, 100% company-paid dental, medical, vision and life insurance, flexible time off, and more. Compensation Range: $160K - $190K

Job DescriptionFloQast has a mission to support accounting and finance departments with workflow automation by accountants, for accountants. Founded in 2013 in Los Angeles, FloQast now has offices in New York, London and Australia! The Account Manager will be joining a fast-growing team to help our technology company expand and renew our client base for our AI Accounting Transformation solution. This Account Manager will be responsible for applying an understanding of FloQast’s products, sales methodology, processes, and prospecting techniques to our customer base. They will work closely with the Customer Success team to ensure we renew our client base while maintaining a high level of customer satisfaction. In this role, the main focus will be collaborating across Customer Success, Sales, and Product to ensure our clients renew and expand. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. *Visa sponsorship is NOT available at this timeWhat You'll Do: • Lead and grow a book of business for existing mid-market clients, proactively identifying white space opportunities to effectively expand partnerships within the FloQast customer base., • Work cross-functionally with internal teams such as Customer Success, Sales Engineering, and Sales Operations., • Manage the full lifecycle renewal, ensuring on-time growth and customer expansion, in partnership with the CSM team., • Maintain accurate and up-to-date forecasts in Salesforce.com., • Provide sales management with reports on sales activities and projects as requested., • Act as a market expert, by continuously researching key competitors to ensure that our value proposition is communicated with authority and precision., • Manage and maintain accurate renewal opportunities, and account information within Salesforce.com., • Achieve or exceed monthly and quarterly targets., • Navigate and resolve roadblocks by identifying the right stakeholders, networking, relationship building, coordinating internal resources to solve client’s issues and executing of service agreements., • Travel as required (up to 30%) within assigned territory to build face to face relationships and exceed goals., • Other projects as assignedWhat You'll Bring:, • 2+ years of demonstrated successful software sales, preferably B2B. You are confident in your ability to lead a sales process and close meaningful revenue., • FloQast/Close Management Software knowledge highly desired., • Experience using a consultative, solution based sales methodology., • Proven record of success in an inside sales and or outside sales based selling model., • Proven communication: Ability to command a conversation and build trust via telephone, email, and video with senior-level stakeholders., • Proven resilience: You have a history of meeting or exceeding monthly and quarterly targets by staying focused and adaptable, even when faced with complex or shifting priorities., • Experience using a solution-based sales methodology to uncover deep business pain points and develop trusted relationships with clients and internal teams., • Proficiency with Microsoft Office products and online collaboration tools., • Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach., • Ability to develop, manage, and accurately forecast a robust pipeline., • BA/BS or equivalent experience preferred.#LI-Hybrid#LI-SB1 The base pay range for this position is $90,000-$120,000. This position is eligible for a commission plan in addition to base pay. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2025, 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 9 years!)- Built In’s Best Place to Work in Los Angeles 7 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Summary: The Marketing Strategic Partner works with marketing and business stakeholders to develop and implement marketing strategies and plans for global marketing campaigns and programs. They do this to advance the Revenue, Relationship and Reputation goals of the company, by ensuring effective analysis, planning, development, implementation, measurement, and reporting for the assigned programs. Amongst other sponsorships and marketing programs, this position will hold a primary responsibility for forwarding FM’s aims in the sports sponsorship arena. We have existing relationships with Rory McIlroy, the LPGA, Boston Common Golf and others, and are looking to maximize the investment and potentially enter other similar investments. This is an exciting opportunity to help activate our sponsorships through the development and execution of marketing programs that build awareness of and familiarity with FM as a leading provider of commercial property insurance. In addition to sports sponsorships, this role will include responsibility for other sponsorship activations, related events, and marketing programs supporting FM’s insurance business. Schedule and Location: This position can be based at one of the following FM locations; NYC, NY, Parsippany, NJ, Norwood, MA or Johnston, RI. This is a full-time office-based position with flexibility for two remote working days each week, based on business needs. Domestic and international travel is required 10-15% throughout the year. Responsibilities: • Lead development and oversee execution of marketing strategy, campaigns and plans, with an emphasis on sports marketing and sponsorship activation., • Build relationships with Marketing, Client Service, Sales, and Operations peers within and outside FM to ensure collaborative marketing strategies and the best use of resources to achieve desired results., • Ensure all work is done within agreed-to marketing practices and procedures, and in alignment with the brand positioning, compliance and personalized as appropriate., • Create and coordinate execution of omnichannel integrated marketing plans across channel partners, including paid media, social, enablement, PR, multimedia, interactive/web, direct mail, events, and brand experience, aligned to audience journeys and ABM plans, working closely with Sales, Operations, Client Service and other internal and external colleagues., • Contribute to management of agency and vendor relationships for the assigned programs., • Collaborate with local marketing teams to ensure marketing plans are relevant to applicable markets and address key accounts., • Follow established processes to optimize the effectiveness, efficiency, creativity, agility and quality of programs and tools designed for the market and client-facing teams., • Monitor metrics to measure the effectiveness of marketing programs; track, analyze, and report on results to optimize impact., • Exhibit the leadership, skill, and ability to influence and drive alignment of marketing activities to ensure message consistency and best-in-class client experience., • Develop a good understanding of client and partner needs and the Client Service and Sales processes to ensure the needs of the business are addressed., • Ensure projects stay within established budgets and meet objectives., • Other projects assigned will be handled within appropriate corporate guidelines and in collaboration with marketing and communications peers as well as business unit sponsors. Qualifications: Required Education: • Bachelor’s degree in marketing, Communications, or Business. Required Work Experience: • 5+ years of marketing experience is required, with an emphasis on sports marketing or sponsorship activation in a corporate and/or agency setting. Highly Preferred Work Experience: • 8-10 years of increasingly responsible positions in a corporate and/or agency setting., • Experience using groundbreaking media; digital marketing savvy., • Global experience in a corporate environment. Required Skills: • Understands the business objectives of assigned campaigns and knows which marketing plans and tactics will support achieving the objectives at a global and regional level., • Apply knowledge of marketing to decide how best to prioritize plans and campaigns to achieve Corporate and Operations objectives., • Good knowledge of marketing tools, tactics, and techniques in general., • Solid understanding of the business priorities of FM and its various business units., • Demonstrated ability to develop, deliver and run global and locale integrated marketing plans with detailed objectives and proven ROI., • Consistent track record of delivery to tight budgets and deadlines., • Excellent communication and creative thinking skills., • Demonstrated project management skills., • Strong interpersonal skills-demonstrated teamwork skills., • Customer focused., • B2B experience. Highly Preferred Skills: • A balance of “hands-on” and strategic leadership skills., • Strong decision-making skills., • Uses data and other inputs to make decisions, owns decision, and takes accountability for work using strong organizational and analytical skills., • Proven track record of delivery to tight budgets and deadlines., • Excellent communication and creative thinking skills., • Demonstrated project management skills., • Strong interpersonal skills - demonstrated teamwork skills., • Client focused., • Comfortable to engage with Senior Leadership., • Experience using cutting-edge media., • Adaptable: Open to change in response to new information, unexpected circumstances, and/or ability to work in ambiguous situations. The hiring range for this position is $120,400 - $173,100 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Job Description The Role Are you a problem solver? A tech-savvy tinkerer? Are you enthusiastic about science and technology? Liberty Science Center (LSC) is seeking a skilled and detail-oriented part-time Exhibit Technician with a specialization in mechanical systems, electronics, and software to support the daily operations, maintenance, and repair of our exhibitions. The Exhibit Technician should be available to work a minimum of three days per week. This role reports to the Senior Manager of Exhibit Services. What You’ll Bring A self-starter with technical chops, you take immense pride in providing exceptional customer service and being able to diagnose and fix problems. What You’ll Do LSC’s part-time Exhibit Technician will perform some combination of the following tasks and responsibilities; however, this is not an exhaustive list so other things may arise as special exhibit needs arise. Exhibit Maintenance: Responsible for daily operations of all Liberty Science Center exhibits, including daily start-up and shut-down procedures for all exhibits, and ensuring all exhibits are operationally functional when the building is open, including during evening and private events Respond promptly to radio calls that identify exhibit issues on the Floor Troubleshoot technical problems related to audiovisual, lighting, and interactive systems down to the component level, diagnosing and resolving issues efficiently Operate oscilloscopes, generators, meters, hand & power tools, as well as service and test computers Test, repair, or replace audio, video, network, and specialty wiring between components. Solder to make repairs and fix device components Conduct preventive maintenance activities to ensure the exhibits are in optimal working condition, including testing, cleaning, and replacing components Create and maintain accurate record keeping and documentation of exhibit maintenance logs, repair history, and inventory management Provide up-to-date information to supervisors, co-workers, and other internal personnel Technology Support and Integration: Support the installation, fabrication, evaluation, and dismantling of exhibits, ensuring proper integration of audiovisual, lighting, and interactive technology components Utilize mechanical drawings, schematics, and product manuals to repair and maintain exhibit technology systems Stay updated on emerging technologies and industry trends related to exhibit technology, recommending innovative solutions for enhancing visitor experiences Safety and Compliance: Adhere to safety protocols and risk management procedures while working in public areas and workspaces, ensuring a safe environment for visitors and staff Maintain a clean, organized, and clutter-free work environment, following proper storage and disposal procedures for hazardous materials Preferred Knowledge, Skills, and Abilities Strong technical aptitude and problem-solving skills in troubleshooting complex technical, audiovisual, lighting, and interactive technology systems Solid understanding of electrical and mechanical principles, including wiring, connections, and basic circuitry Knowledgeable in the use of basic carpentry techniques, hand tools, power tools, paints and adhesives, and associated safety practices Familiarity with control systems, microcontrollers, automation systems, programming languages (e.g., Raspberry Pi, Arduino) and operating systems (e.g., Microsoft Windows, macOS, and Google Chrome) is highly desirable Ability to read, analyze and interpret design schematics, shop/fabrication drawings, and standard business documents Ability to communicate effectively through writing, telephone or in-person Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities in a fast-paced environment while demonstrating a high level of professionalism, integrity, and dedication to delivering quality work Preferred Qualifications 2+ years of experience providing mechanical and technical maintenance and fabrication support Associates degree, vocational school certification, or other postsecondary education in a relevant technical field, such as engineering, computing, design and fabrication, is considered an asset Prior experience working in a museum, gallery, or similar high traffic environment is a plus Classification & Work Location This is a part-time, non-exempt position, which means this role is eligible for the overtime provision for any hours that extend beyond the standard 40-hour work week at LSC. The ideal candidate must be available to work a minimum of 3 days per week including: weekends, evenings, and holidays as business needs or special events require. This is an on-site position at Liberty Science Center located in Jersey City, NJ, and is not eligible for remote or hybrid work. Physical Demands The Exhibit Technician is required to be on their feet a majority of the day and use their hands to manipulate tools and materials. The Tech will need to perform diagnostics via visual and audio cues and should be comfortable working at various heights, including working on ladders and lifts. Furthermore, the Exhibit Technician should be comfortable maneuvering through large crowds as well as have a tolerance for working in chaotic or loud environments. The ability to lift 40 lbs. will be necessary. Training will be provided to the Exhibit Technician for the safe operation of the following lifts; scissor, toucan and fork lift. LSC’s Work Culture at a Glimpse LSC prides itself on fostering a culture that enables all employees to experience a sense of pleasure, passion, and purpose while in the workplace. We believe in embracing and driving change, inspiring fun and learning, and creating a positive and family-friendly team spirit. Our differences as individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) are an asset and contribute to our ability to drive innovation. Lastly, at the heart of our work culture is the commitment to delivering a “wow factor” through our exceptional customer service, not only to our guests but also to one another Our Environment Liberty Science Center is located in a beautiful waterfront state park in Jersey City, New Jersey. Not only is Jersey City easy to get to from any point in Northern NJ and Manhattan, but it also holds the title of the most diverse city in the United States. Employees have access to free parking, the Hudson-Bergen Light Rail, and the NJ Path train. In addition, all employees have access to an on-site café and a terrace with stunning NYC views. Compensation The Exhibit Technician is compensated at a rate of $23.50/hr. Liberty Science Center provides generous perks for all eligible part-time employees, including: Paid time off 25% discount for staff in the LSC store 15% discount in on-site cafeteria LSC Family Membership Free Parking To Apply Please submit a resume and cover letter highlighting why this role and this organization are a good fit for you. _ Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We, therefore, provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Job Description The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: • Independently lead day-to-day interactions with clients, • Act as the clients’ go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of customized service for the client, • Build the client’s ability to operate the InfoSum platform for more complex use cases, • Track performance and success of client’s data collaboration strategy to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in, and develop a plan for implementation of new use cases, • Initiate and lead discussions regarding renewal of contracts, with support from manager to establish appropriate commercials and achieve client senior leadership buy-in, • Align on success metrics with the client and build a shared plan to align resources and resolve barriers to growth, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Work closely with Solutions Engineering to design use cases to achieve client goals, and in identifying and resolving technical issues blocking customer operations, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology (4-6 years), ideally with exposure to a technology start-up environment, • Growing understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable track record of growing revenue within complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skill set to meet business priorities., • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Experience presenting and managing communications with senior leadership at brands, agencies and publishers, • Interest in and ability to represent and advocate for InfoSum’s core philosophy of privacy by default in your day to day interactions with clients, • A start-up attitude with a willingness to flex across roles to support peers in adjacent roles and fill gaps in service Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. Client Support Specialist As a Client Support Specialist, you will be a key liaison between our users and our product, playing a pivotal role in delivering a seamless and supportive client experience. You will respond to inbound inquiries, solve user issues, share product expertise, and collaborate cross-functionally to enhance the overall user experience. This is a great opportunity for someone who is enthusiastic about solving problems, eager to learn, and excited about working at the intersection of technology and finance. In this role, you will: Perform in-depth troubleshooting to efficiently identify and resolve client inquiries via email and instant message, escalating to the Operations team when appropriate. Serve as the primary escalation point for complex or high-priority client inquiries, working alongside the Operations and Engineering teams to drive resolution on the most nuanced issues. Provide an exceptional experience for clients through effective communication, proactive learning, and deepening relationships. Ensure client satisfaction by taking ownership of inbound client inquiries, providing updates, and ensuring that all open items are resolved in a timely manner. Investigate user-reported issues and collaborate with our Engineering team to identify and resolve any bugs. Own and evolve the team's training materials and internal documentation over time, ensuring resources stay current and reflect the latest product and process changes. Translate recurring client friction points into structured, actionable feedback for Product and Operations - going beyond flagging issues to proposing solutions. Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: Have 2-5 years of experience in a client-facing or support role, preferably in a B2B, fintech, SaaS, or startup setting. Have demonstrated experience in a senior support or team lead capacity, and are ready to take on greater ownership beyond your individual workload. Have a product first mentality and are excited to become a product expert. Are a driven, positive, and proactive problem-solver with the ability to think on your feet while providing excellent customer service. Are an excellent communicator - both written and verbally - with the ability to explain complex topics in a clear and approachable way. Feel a strong sense of pride and ownership in your work and always follow through to deliver results. Thrive in a stimulating and fast-paced environment. Want to learn more about financial technology, investing, and alternative assets (previous exposure to private investments is a plus but not required). A Note about us: Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients. For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location. We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment Some perks of working for Arch include: Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch. Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break. Compensation Range: $95K - $110K

Job Description Reports To: Vice President, Customer Experience Location: Remote/Hybrid with 10% travel nationwide Position Summary The PAHub & Prior Authorization Specialist serves as a trusted consultant to customers and internal teams, helping maximize the value, effectiveness, and adoption of PAHub. This role bridges the gap between product functionality, customer operations, implementation, account management, training, and support. The ideal candidate possesses deep knowledge of prior authorization workflows and PAHub capabilities and can effectively communicate with both operational users and executive stakeholders. The Specialist will participate in customer meetings, support internal teams, provide product demonstrations, identify optimization opportunities, and assist in the development of customer-facing documentation and training materials. This role plays a critical part in ensuring customers achieve their desired business outcomes while helping internal teams deliver consistent, high-quality customer experience. Key Responsibilities Customer Engagement & Advisory • Serve as a PAHub subject matter expert for customers throughout implementation, optimization, training, and ongoing support activities., • Participate in customer calls, workshops, business reviews, and operational meetings., • Develop trusted relationships with customer stakeholders by understanding their workflows, goals, challenges, and business requirements., • Advise customers on industry best practices and optimal use of PAHub functionality., • Identify opportunities to improve customer efficiency, automation, turnaround times, and overall satisfaction., • Proactively monitor customer adoption and recommend process improvements and workflow enhancements. Product Demonstrations & Training • Conduct PAHub demonstrations for prospective and existing customers., • Showcase new features, product enhancements, and best practices., • Deliver customer training sessions tailored to different user roles and operational functions., • Assist customers in understanding how PAHub functionality supports their business and regulatory requirements., • Support onboarding activities for new customers and new customer team members. Internal Team Support • Act as a resource for Account Management, Customer Success, Support, Implementation, Product, Training, and Operations teams., • Participate in internal customer strategy discussions and planning meetings., • Provide guidance on customer workflows, business requirements, and PAHub capabilities., • Help internal teams evaluate customer enhancement requests and identify potential solutions., • Share customer feedback, trends, and opportunities with Product Management and leadership teams. Product Adoption & Optimization • Assess customer utilization of PAHub and identify opportunities for improvement., • Recommend workflow changes, configuration updates, and training opportunities to increase efficiency., • Help customers leverage existing functionality before pursuing custom development., • Support feature adoption initiatives and change management efforts., • Track customer challenges and coordinate with internal teams to ensure timely resolution. Documentation & Knowledge Management • Partner with the Documentation and Training teams to create, review, and improve customer-facing materials., • Validate user guides, training materials, release communications, knowledge articles, and implementation documentation for accuracy and usability., • Assist in developing best practice guides, workflow examples, and process documentation., • Review customer communications to ensure clear and consistent messaging. Voice of the Customer • Gather customer feedback and communicate key themes to Product, Engineering, and Leadership teams., • Advocate for customer needs while balancing product strategy and operational considerations., • Assist in prioritizing customer requests by providing business and workflow context., • Identify recurring customer questions and contribute to continuous improvements in training and documentation. Required Qualifications • 5+ years of experience in healthcare operations, prior authorization, utilization management, PBM, health plan operations, specialty pharmacy, or healthcare technology., • Hands-on experience with PAHub or a similar prior authorization platform., • Strong understanding of prior authorization workflows, operations, and regulatory requirements., • Experience working directly with customers in a consultative or client-facing capacity., • Excellent presentation, facilitation, and communication skills., • Ability to explain complex technical concepts to both technical and non-technical audiences., • Strong analytical and problem-solving abilities., • Ability to manage multiple priorities in a fast-paced, demanding environment with minimal supervision., • Maintain the strictest confidentiality in compliance with HIPAA guidelines., • Highly self-motivated, professional, take-charge attitude with humility and integrity. Preferred Qualifications • Experience supporting SaaS healthcare applications., • Experience in training, customer success, account management, implementation, and/or consulting., • Knowledge of CMS, Medicaid, Medicare, and commercial utilization management processes., • Pharmacy Technician certification, pharmacist, or related healthcare credentials., • Experience creating documentation, training content, or knowledge management materials. Success Measures The PAHub & PA Specialist will be successful when: • Customers are effectively utilizing PAHub functionality and adopting new features., • Customer satisfaction and engagement levels improve., • Internal teams have access to timely, accurate product expertise., • Product demonstrations and training sessions are highly effective and well-received., • Documentation and customer-facing materials are accurate, useful, and easy to understand., • Customer feedback is translated into actionable improvements that enhance the overall customer experience. This position offers a unique opportunity to influence customer success, product adoption, and the overall customer experience strategy while serving as a recognized PAHub expert across the organization. Pay Range: Actual compensation will be determined based on the candidate's experience, qualifications, and work location. Candidates in different geographic markets may be offered compensation that reflects local market conditions. Agadia Health Systems, Inc. is a leading healthcare management technology company addressing the evolving needs of the managed care market with a suite of utilization management solutions in electronic prior authorization, MTM, Part D star ratings & adherence, grievances, and formulary benefit design. Used by the nation’s largest health plans and PBMs, Agadia’s advanced technology solutions help drive operational efficiency, appropriate utilization, compliance, and profitability Agadia is an Equal Opportunity Employer

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers. You will be the primary relationship lead across complex, multi-stakeholder implementations — responsible for fast time-to-value, deep product adoption, and long-term account growth. This role sits at the heart of our commercial organisation, requiring someone equally comfortable in an Excel-heavy data migration and a C-suite business review. You will work closely with Product, Engineering, and Sales to ensure client outcomes are consistently delivered at the highest standard. What You'll Be Doing Own the full client lifecycle: requirements gathering, configuration, data migration, UAT, training, go-live, and post-deployment success Lead structured implementation programmes for enterprise clients, managing complex timelines, dependencies, and senior stakeholder expectations Run discovery workshops and executive business reviews with both operational and C-level contacts Analyse client datasets, fund structures, and reporting workflows to design and configure optimal platform solutions Proactively manage risk and escalation — keeping implementations on track in fast-moving, regulated environments Partner with Product to manage change and operational risk during feature deployments — coordinating rollouts, communicating impact to clients, and ensuring new functionality lands smoothly within live production environments Act as the bridge between clients and the product roadmap — gathering structured feedback, influencing prioritisation, and owning the end-to-end delivery of new features to your client base Deliver consistently high-quality, responsive support, treating every client issue with urgency and ownership Identify and develop expansion opportunities by understanding clients' broader operating models and strategic goals Act as the voice of the client internally, contributing structured product feedback to Engineering and Product Requirements 3–6 years in a Customer Success, Implementation, or client-facing role within B2B SaaS — specifically serving financial services or asset management clients Demonstrable experience managing enterprise implementations end-to-end, including data migration and multi-phase delivery Solid working knowledge of private markets, fund structures and investor reporting Exceptional project management instincts — you track every dependency, own every deadline, and communicate proactively when things shift Highly analytical, with strong Excel skills and comfort working with complex client datasets Polished, precise communicator — written and verbal — with the confidence to challenge and guide senior stakeholders High professional standards and meticulous attention to detail; you notice what others miss Entrepreneurial mindset: you thrive with autonomy, move quickly, and bring solutions not problems Bonus: formal PM methodology (PMP, PRINCE2, etc.) Interview Process Initial screening call Conversation with our US Customer Success Lead Case study Interview with our Global Head of Customer Success Conversation with US team member Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission-driven people to work with Fun working atmosphere Significant growth opportunities Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionDescription: Position Summary Flora Health is seeking a Customer Success Manager (CSM) – Patient Access Programs to serve as the primary operational owner for pharmaceutical manufacturer programs supporting patient access, affordability, and therapy initiation. This role is responsible for managing the successful execution of patient access solutions, including copay programs, patient support programs, hub services, prior authorization initiatives, bridge programs, patient enrollment workflows, specialty pharmacy engagement, PAP programs, and related access-focused campaigns. The CSM will act as the central point of coordination between pharmaceutical clients, resellers, internal product and operations teams, technology partners, and patient access stakeholders to ensure program objectives are achieved. The ideal candidate combines strong client management skills with direct experience in patient access operations and a deep understanding of the barriers patients, providers, and manufacturers face throughout the patient’s treatment journey. Requirements: Key Responsibilities Client Success & Program Management • Serve as the primary day-to-day contact for assigned pharmaceutical manufacturer accounts and patient access programs., • Lead program onboarding, implementation, launch, and ongoing management activities., • Develop and maintain program plans, timelines, deliverables, and stakeholder communications., • Facilitate regular client meetings, status reviews, and business reviews., • Monitor program performance and proactively identify opportunities for optimization and growth., • Ensure client objectives, contractual commitments, and operational requirements are consistently met. Patient Access Subject Matter Expertise • Provide guidance and support related to patient access workflows, including:, • Copay and affordability programs, • Patient support programs (PSPs), • Hub services, • Prior authorization processes, • PAP programs, • Pharmacy programs, • Benefits investigation workflows, • Bridge and quick-start programs, • Specialty pharmacy coordination, • Enrollment and referral management, • Understand common manufacturer patient access strategies and operational models., • Identify workflow improvements that reduce friction for patients, providers, and care teams., • Provide proactive guidance and insight on industry trends, tools, and standards across the access landscape to better the day-to-day work and client expectations. Cross-Functional Coordination • Partner with Product, Operations, Analytics, Medical Strategy, and Engineering teams to support program execution., • Coordinate implementation activities with hub vendors, specialty pharmacies, technology partners, and manufacturer stakeholders., • Translate client needs into actionable requirements for internal teams., • Escalate risks, dependencies, and issues while driving timely resolution. Performance Monitoring & Reporting • Track key program metrics and performance indicators., • Analyze campaign, enrollment, utilization, and access-related data., • Develop client-facing reports and executive summaries., • Present performance insights and recommendations to clients and internal leadership. Operational Excellence • Maintain accurate project documentation and program records., • Ensure compliance with applicable privacy, regulatory, and contractual requirements., • Support continuous improvement initiatives related to patient access workflows and customer experience., • Contribute to the development of best practices, playbooks, and standard operating procedures. Required Qualifications • 3–7 years of experience in patient access, pharmaceutical services, healthcare operations, customer success, account management, program management, or hub services., • Direct experience supporting one or more of the following:, • Copay programs, • Patient support programs, • Hub services, • Prior authorization programs, • PAP programs, • Pharmacy programs, • Specialty pharmacy operations, • Benefits investigation workflows, • Manufacturer patient access programs, • Strong understanding of the pharmaceutical patient access ecosystem., • Experience managing external clients and multiple concurrent projects., • Excellent communication, presentation, and stakeholder management skills., • Ability to navigate complex healthcare workflows and operational processes., • Strong organizational skills with exceptional attention to detail. Preferred Qualifications • Experience working for a pharmaceutical manufacturer, hub vendor, specialty pharmacy, patient services organization, market access agency, or healthcare technology company., • Familiarity with patient access technology platforms, CRM systems, reporting dashboards, and workflow management tools., • Experience supporting rare disease, specialty, or high-cost therapies., • Understanding of payer coverage, reimbursement, utilization management, and access barriers., • Experience presenting to pharmaceutical brand, market access, patient services, or commercial teams.

Job Description Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming operations within the hospitality and property management space. The organization supports large-scale short-term rental and boutique hospitality portfolios through a modern platform focused on smart automation, operational efficiency, and elevated guest experiences. Backed by strong investment and operating with a highly innovative, AI-driven culture, the company is currently rebuilding its core technology stack from the ground up, making this an exciting opportunity to join during a pivotal stage of growth and product evolution. About the Role The Customer Success Manager will be highly organized, customer-focused onboarding professional to guide new customers from contract through successful platform launch. This role is ideal for someone who thrives in fast-paced startup environments, enjoys simplifying complex workflows for customers, and actively leverages AI tools to improve efficiency, communication, and onboarding processes. You’ll play a key role in shaping the customer experience while helping build a scalable onboarding engine alongside a rapidly growing, AI-driven technology team. Key Responsibilities • Own onboarding from contract → go-live for new customers, • Lead onboarding calls: kickoff, configuration, training, and launch, • Build deep product expertise and guide customers through best practices, • Create onboarding project plans, checklists, and customer task timelines using AI-assisted tools to keep every engagement moving without manual overhead, • Capture detailed customer insights and surface them as structured, actionable feedback for the Engineering team using Claude and our internal tooling to synthesize patterns across accounts, not just anecdotes, • Partner with the Customer Success & Solutions Lead to iterate on onboarding processes, playbooks, and documentation, • Develop onboarding content (guides, videos, templates) faster and at higher quality by building with AI, not around it, • Monitor health signals and proactively remove blockers, • Ensure customers complete onboarding confident, trained, and ready to succeed Ideal Candidate • Thrive in fast-moving, high-growth environments where you build while doing, • Enjoy speaking with customers and can make complex concepts simple, • Organized, detail-oriented, and comfortable managing multiple customers at once, • Learn products quickly, especially technical workflows, • Reach for AI tools first you use Claude, Notion AI, or similar to draft, summarize, and systematize before doing anything manually, • Communicate clearly, directly, and proactively with customers and teammates, • Take ownership and don't wait for someone to hand you structure you build it, then automate it Required Skills & Experience • 1–3 years in SaaS onboarding, customer success, account management, consulting, or similar role, • Experience running customer meetings and guiding customers through technical setup, • Familiarity with CRM/CS systems (HubSpot, Intercom, Notion, Zendesk, etc.), • Comfortable using AI tools (Claude, ChatGPT, or similar) in your daily workflow for drafting communications, building documentation, summarizing calls, or automating repetitive tasks, • Bonus: you've used no-code or light-code tools (Zapier, n8n, etc.) to automate something in a past role, • Bonus: experience at a startup, • Bonus: experience in hospitality, property management, or related industries What Success Looks Like • Customers complete onboarding on time and clearly understand how to use the product, • Onboarding time-to-value decreases through your improvements including improvements you built with AI, • You and the CS Lead build the onboarding engine together, turning it into a repeatable, scalable motion, • Customers finish onboarding excited, confident, and positioned for long-term success, • Internal teams know exactly what's working and what needs to be improved because you communicate insights consistently and you use AI to make that communication faster and sharper Compensation • On-Target Earnings (OTE): $130,000 - $140,000, • Competitive base salary + uncapped commission, • Equity Ownership, • 401k match, • Health insurance, • Fully in-office role at our NYC headquarters Why EqualAccess EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every professional we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the Senior Manager, Customer Success, the Payer Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued health plan customers. Collaborating with the Head of Payer Customer Success and designated Payer Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Payer and Partner Customer Success Managers to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of the Payer Customer Success Managers, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to CSMs and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with respective Payer CSMs on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional requests, i.e. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to the assigned CSM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the CSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events, where applicable., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests, escalations, and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Up to 15% travel time What success looks like in this role: • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates across Payer & Partner Book of Business., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time in partnership with Payer CSMs., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • Barrier Removal for Payer CSM Team: Proactively identify and resolve at least 90% of operational or administrative roadblocks to support Payer CSM efficiency. What you'll bring: • 2+ years of experience in customer-facing roles, preferably in the healthcare field., • Prior health plan experience is strongly preferred., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Proficient use of Google Suite with a keen interest in adopting and leveraging other software platforms to enhance customer success initiatives. The target base salary range for this position is $31.97 - $36.30 per hour, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You'll keep things moving after calls, stay close to how each account is doing, and give the rest of the team a clear view of where things stand. The CSMs who thrive here are the ones who like to get ahead of things and bring a thoughtful, organized energy to everything they do. WHO WE ARE: HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely. Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up. WHAT YOU'LL DO: Customer Communication & Coordination • Manage ongoing communication across your portfolio: regular check-ins, status updates, and account emails., • Join customer calls, take notes, keep things on track, and make sure every action item is captured and assigned., • Own all follow-up after calls; track who owns what internally and make sure things actually get done., • Handle scheduling coordination so the rest of the team doesn't have to. Internal Operations • Keep Jira tickets current, correctly labeled, and moving., • Maintain accurate health notes and scores so the team always has a real view of account status., • Proactively keep the VP of Customer Success informed on account health, risks, and anything that needs visibility or escalation. Cross-Functional Collaboration • Work alongside the Solution Architect team during onboarding. The SA handles technical setup; you own the customer relationship and make sure nothing gets lost in the transition from Sales., • Partner with Technical Support Engineering on issues. Triage what comes in, route it to the right TSE, and own customer communication while it's being resolved., • Keep Account Directors informed ahead of renewals, flag at-risk accounts early, and surface upsell opportunities for them to run with. Be the source of truth on day-to-day account context. Onboarding & Adoption • Help new customers see value quickly. Onboarding doesn't end when the contract is signed., • Monitor product adoption and flag low engagement before it becomes a problem., • Own customer communication during escalations. WHO YOU ARE: • 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company., • Experience managing enterprise accounts across technical and executive stakeholders., • Exceptionally organized, with a track record of keeping follow-ups and action items from slipping., • Strong written and verbal communication skills; clear customer emails, productive calls, clean internal handoffs., • Proactive, you stay ahead of accounts rather than waiting for customers to come to you., • Familiarity with tools like Jira or Salesforce is a plus., • Background in cybersecurity or AI/ML is a plus, but not required. WHY HIDDENLAYER? We're moving at (what feels like) the speed of light. HiddenLayer is a venture-backed company and recently closed a $50M funding round led by M12, Microsoft's Venture Fund, and Moore Strategic Ventures. Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including: • Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses., • Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings., • Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays., • Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events., • Diversity, Equity, and Inclusion: We are committed to building a diverse team with individuals from various backgrounds, experiences, abilities, and perspectives, and we are proud to be an equal opportunity employer. To learn more about HiddenLayer visit HiddenLayer and follow us on LinkedIn or Twitter. HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job DescriptionCapital markets are undergoing a fundamental shift. Assets that live in fragmented systems and manual workflows are moving onto blockchains -systems designed to move and store value more transparently and efficiently. While this unlocks more open and programmable financial systems, it also introduces significant complexity. For most users, interacting with this new infrastructure is still too difficult. Fun builds the infrastructure that powers consumer-facing fintech applications - handling onboarding, account access, and money movement so users can interact with blockchain-based systems as seamlessly as they do with traditional finance. For fintech builders, Fun provides a best-in-class onboarding and deposit stack that drives conversion and unlocks user growth. We operate at the intersection of financial infrastructure, complex engineering, and product experience.Role Overview We're looking for a Customer Support Lead to build and run Fun's end-user support function from the ground up. As a B2B2C payments company, the quality of our customer support directly impacts client trust, retention, and revenue. This role owns the full spectrum of user-facing support, from ticket resolution and compliance operations to trust & safety and AI-driven automation. The ideal candidate has built a CX or support function at a crypto-native company, is deeply comfortable navigating the compliance complexities that come with processing on-chain transactions, and believes AI fundamentally changes how support organizations scale. You'll join a lean, high-caliber team with outsized impact on how this company operates as it enters its next phase of growth. Responsibilities Support Operations & Team Leadership • Build and lead the Customer Support function: define the operating model, solidify the team, and establish the processes and infrastructure needed to deliver world-class support at scale, • Manage and optimize external support partners, driving quality, accountability, and continuous improvement through SLAs and reporting, • Develop and maintain SOPs, escalation frameworks, and response playbooks across all user-facing channels, • Own the on-call structure and ensure consistent coverage across time zones User Issue Resolution • Own end-to-end resolution across all user-facing ticket types, including stuck and delayed transactions, unsupported asset deposits, fee inquiries, fiat on-ramp/off-ramp issues, and refunds, • Build scalable triage and escalation processes with clear SLAs for response and resolution time, • Manage ticket flow across support platforms, community channels, and social media — ensuring centralized visibility and consistent quality, • Set and enforce the standard for how Fun communicates with users: empathy-led, evidence-backed, and reputation-aware Compliance & Trust Operations • Own the operational execution of compliance workflows, including sanctions screening responses, fund blocking and rejection procedures, and regulatory reporting coordination, • Work closely with Legal and external compliance partners to manage flagged transactions, conduct enhanced reviews, and resolve blocked user cases in accordance with US sanctions law, • Build and evolve trust & safety capabilities: fraud investigation, appeals processes, and policy enforcement, • Develop user-facing communications for sensitive compliance matters that are legally sound, empathetic, and clear AI & Automation • Deploy AI and automation to meaningfully reduce ticket volume — intent detection, automated classification, self-serve resolution for common issues, and smart routing, • Build a support function designed to scale exponentially without proportional headcount growth, • Leverage support data and tooling to continuously improve deflection rates, reduce resolution time, and surface product improvement opportunitiesRequirements:, • 7+ years of experience building or leading a customer support or CX function, with at least ~2 years in crypto, DeFi, or web3 payments, • Demonstrated track record of building support infrastructure from scratch — hiring teams, writing SOPs, selecting tooling, managing vendors, and standing up processes where none existed, • Hands-on experience with crypto-specific compliance operations (e.g. sanctions screening, OFAC reporting, fund blocking/rejection, etc), • Strong understanding of B2B2C dynamics; you know that support quality is a competitive differentiator that directly impacts client relationships, • Experience managing outsourced or distributed support teams, with a track record of driving quality through SLAs, reporting, and coaching, • Proven results deploying AI and automation to achieve measurable ticket deflection — not just experimentation, but real, quantifiable impactNice to Have:, • Experience at a high-growth company where support volume scaled rapidly and you built the infrastructure to absorb it, • Familiarity with blockchain transaction mechanics across EVM, Solana, Tron, and BTC — you can read a block explorer and trace a stuck deposit, • Background in payments, fintech, or crypto infrastructure companies, • Prior experience in a player-coach role at a Series A-B startupWhy Join Us ● Shape the future of payments and programmable money ● Work with bleeding-edge tech in a domain where innovation moves fast ● Join a mission-driven team focused on access, openness, and trust ● Be a key contributor, not just a cog—your work will ship fast and matter ● Collaborate with top-tier protocols, builders, and financial infrastructure providers Location and Work Environment This role is primarily in-person at our Midtown, NYC headquarters. We work together Monday through Thursday for fast, iterative collaboration and optional WFH Fridays to reset and recharge. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation. Premier Client Service Specialist Office Location: Dallas, TX or Jersey City, NJ About the Team & Role: Moomoo Financial Inc. is seeking a client-focused professional to manage relationships with our high-net-worth clientele. This role sits at the intersection of product expertise, market knowledge, and premium service—you will help clients discover and love what our platform can do, engage them in meaningful conversations about the markets, and provide white-glove support to resolve their challenges. We are looking for candidates with a strong background in private banking or wealth management, combined with experience in sales and trading. You possess a commercial mindset with the ability to identify client needs, uncover growth opportunities, and deepen relationships in a way that drives measurable business outcomes. You understand how sophisticated investors think, what drives their trading decisions, and how to build lasting relationships through trust, credibility, and responsiveness. What You'll Do: 1. High-Net-Worth Client Deepening & Retention • Manage the full lifecycle of HNW client relationships, proactively engaging with clients to understand their core investment objectives in U.S. and Hong Kong equities., • Drive client retention and asset growth by identifying at-risk clients, understanding the root cause of their concerns, and presenting tailored solutions to preserve and expand the relationship., • Engage in goal-oriented conversations to uncover client needs and guide them toward the platform's products and services that best support their financial goals., • Proactively monitor client accounts and activity levels; identify signs of dissatisfaction or potential attrition and initiate outreach to address concerns. 1. Market Expertise & Trading Support • Closely monitor global capital markets and synthesize news, research reports, and market data into clear, actionable investment viewpoints to facilitate high-value conversations with sophisticated clients., • Follow U.S. and Hong Kong equity markets, macroeconomic trends, and company-specific news to stay informed on topics that matter to your clients., • Synthesize market news, research reports, and data into concise, relevant talking points that spark client conversations and demonstrate your understanding of their interests., • Supply clients with timely market information and platform tools on demand, supporting them in achieving their trading goals., • Use your understanding of client portfolios and risk appetite to tailor market discussions to individual client needs., • Serve as a subject matter expert on trading products, including equities, options, and margin, to support complex client inquiries and identify opportunities to deepen client relationships. 1. Product & Platform Advocacy • Develop deep, hands-on proficiency in the Moomoo platform's features, tools, and trading capabilities., • Proactively train clients on platform functionality, demonstrating how to use advanced tools to improve their trading efficiency and decision-making., • Stay current on product updates and new features; communicate relevant enhancements to clients and encourage adoption., • Guide clients through the end-to-end process of account opening, large fund deposits, and stock access, ensuring a frictionless and premium onboarding experience., • Act as the internal voice of the client, providing feedback to Product, Trading, and Compliance teams to continuously enhance the HNW service experience and platform capabilities., • Act as the internal product advocate, relaying client feedback and usage patterns to Product and Engineering teams to shape future development. 1. Elite Client Engagement & Network Building • Build deep, long-term relationships with clients through regular check-ins, personalized communication, and a genuine interest in their financial goals., • Orchestrate and participate in exclusive events for HNW clients, such as listed company site visits, investment salons, and meetings with top-tier financial institutions, to foster a high-value community and reinforce brand loyalty., • Support and coordinate with Marketing and Events teams to develop programming that resonates with the HNW client base., • Provide tailored service support to HNW clients referred through Marketing team initiatives, focusing on post-engagement follow-up for onboarding and relationship building., • May offer limited, supplementary support at select Marketing events for HNW clients, focusing solely on addressing general service, platform, or procedural questions in a one-on-one capacity., • Represent Moomoo at high-level client engagements and roadshows, building strong professional networks and generating leads to drive new business development., • Build and expand professional networks through client engagements, identifying opportunities to introduce the firm's platform and services to prospective clients in a manner consistent with applicable regulatory standards 1. Client Service & Problem Resolution • Serve as the primary point of contact for a portfolio of HNW clients, handling inquiries related to account management, trading, funding, and platform issues with urgency and professionalism., • Own client issues from start to finish, coordinating with internal teams (Operations, Compliance, Trading) to ensure timely resolution., • Provide white-glove support across all client touchpoints, ensuring a seamless and superior service experience. 1. Cross-Functional Collaboration & Performance Outcomes • Work closely with Product, Trading, Operations, and Compliance teams to address client needs and improve the overall service experience for the premier client segment., • Serve as a strategic bridge between clients and internal stakeholders, translating client feedback into actionable product and service enhancements., • Contribute to team performance goals by driving client engagement, asset growth, and retention outcomes that align with the firm's broader business objectives. Requirements • Licensing: Series 7 & 63 required., • Experience: 3+ years in financial services, with a background in private banking, wealth management, sales and trading. Experience working directly with high-net-worth or institutional clients is essential., • Product Knowledge: Demonstrated ability to quickly learn and teach technology platforms; experience with trading platforms or brokerage systems is a strong plus., • Commercial Acumen: Demonstrated ability to identify business opportunities, deepen client relationships, and drive asset growth through a client-centric, consultative approach., • Market Knowledge: Solid understanding of equity and options markets, with the ability to follow market developments and communicate them clearly to clients., • Service Orientation: Proven track record of delivering exceptional client service, managing complex client requests, and resolving issues effectively., • Communication Skills: Strong verbal and written communication skills, with the ability to build rapport and credibility with sophisticated clients Preferred Qualifications: • Experience in a front-office client-facing role at a private bank, brokerage, or investment firm., • Background in equities trading, sales, or investment advisory., • Familiarity with U.S. and Hong Kong market structures and trading conventions., • Experience working with corporate accounts or multi-entity structures., • Track record of contributing to client retention or revenue growth initiatives. Benefits What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $70,000 - $120,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employment with Futu Holdings Limited, including all subsidiaries, is on an at-will basis. This means that either the employee or the Company may terminate the employment relationship at any time, with or without notice and with or without cause, subject to applicable law. Nothing in this job posting or description should be construed as creating an express or implied contract of employment or guarantee of employment for any specific duration. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. About the Role Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You'll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy. Commercial Ownership & Growth • Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs., • Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments)., • Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement., • Build and manage an accurate renewal forecast 90–120 days in advance. Strategic Customer Leadership • Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders., • Enable internal champions with structured success plans, ROI articulation, and executive-ready materials., • Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes., • Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements., • Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives., • Conduct executive-level business reviews to measure progress and unlock next best actions. Risk & Retention Excellence • Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight., • Develop structured save plans with clear ROI articulation and executive alignment when risk emerges., • Contribute to scalable retention methodologies as Karbon grows. Cross-Functional Influence • Partner with Sales to support expansion strategy and complex renewal negotiations where needed., • Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle., • Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities., • Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes., • Drive cross-functional alignment to remove friction and deliver measurable customer outcomes. AI & Data Fluency • Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains., • Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio.About You!, • Based in the US or Canada and experienced working within distributed, global teams., • 7+ years of experience in B2B SaaS, ideally within accounting or professional services software., • Proven track record of owning renewals and driving measurable expansion revenue within complex accounts., • Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently., • Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization., • Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems., • Comfortable operating in a data-driven environment., • Strong program management capability across cross-functional stakeholders., • Willingness to travel periodically for strategic customer engagements and industry events.Why Work at Karbon?, • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines, • Excellent benefits package including:, • Paid Flexible Time Off with an encouraged 3 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Company paid dental and vision and eligible spouse/partner and dependents, • Fully company funded short and long term disability, • Fully company paid life insurance, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $90,000—$115,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Job DescriptionWho Are We Derivative Path empowers institutions across the capital markets with innovative, AI-driven technology and expert advisory solutions. Our award-winning cloud platform supports banks, credit unions, private equity firms, hedge funds, asset managers, and insurance companies in managing interest rate, FX, and commodity risks, optimizing hedging strategies, and streamlining cross-border payments. With a client base spanning over 250 financial institutions and leading private equity firms, we deliver scalable solutions that enhance risk management and drive operational performance. Through strategic partnerships with Goldman Sachs, Wells Fargo, FNBO, Q2, and Jack Henry, we provide best-in-class capabilities to help clients achieve their financial objectives in an ever-evolving market. With a team of seasoned professionals comprised of decades of industry experience, Derivative Path offers a flexible, hybrid work environment to its 125+ employees with the ability to work remotely and from one of four offices in San Francisco, New York, Chicago, and Manila. The Company is dedicated to building a diverse environment and has an unwavering commitment to creating a sense of belonging for all employees. The Opportunity We're looking for a talented and driven Associate Director to provide day-to-day support to our client success team. The candidate plays a critical support role in assisting the Head of Client Success, managing operations, executing strategy, and driving performance. This position helps guide daily workflow, projects, and data and quality analysis while aligning activities with organizational objectives. The candidate must demonstrate strong communication, analytical thinking, business acumen, and commitment to the organization's vision. What You’ll Do • Work closely with the client success team on the analysis and resolution of client inquiries related to Derivative Path platform usage and client business processes., • Serve as a first response contact for client and internal operations-related inquiries., • Collaborate with development and product teams to resolve client-related technical issues, contributing to setting up business specifications., • Develop knowledge base documentation related to Derivative Path platforms and procedures., • Implement operational efficiency improvements., • Contribute to projects integrating the derivative portfolios and business processes of clients into Derivative Path platforms., • Develop and maintain internal reporting and dashboards to track client success metrics, operational performance, and service trends, supporting data-driven decision-making, • Motivate team, develop personnel, and help deliver.Qualifications, • Prior experience in client relationship management or client-facing roles (preferred)., • 5+ years of relevant professional experience in finance, fintech, or capital markets., • Background in finance or accounting, with a strong emphasis on capital markets and derivatives, including knowledge of derivative products, trade structures, and trade lifecycle concepts., • Strong analytical and problem-solving skills, with exceptional attention to detail when working with financial data., • High level of comfort working with data-driven tools, platforms, and reporting systems to analyze and resolve issues., • Ability to quickly learn and adapt to new technologies, financial platforms, and evolving workflows., • Excellent written and verbal communication skills, including the ability to explain complex financial or technical concepts to diverse audiences., • Proven ability to work independently, manage multiple priorities, and execute with urgency in a fast-paced, client-facing environment., • Strong collaborative mindset, with the ability to work effectively across Client Success, Product, Engineering, and Operations teams., • Team-oriented approach with a commitment to organizational objectives and long-term client success.Location, • NYC | Walnut Creek, CA | Remote (U.S) Benefits, • Base salary, equity, and annual bonus as part of the compensation package, • 40 hours of sick leave, • 18 days of PTO, • Paid parental leave, • 401K contribution at 3%, • Competitive health benefits including HSA & FSA options, life insurance, and short-term disability The expected salary for this position is $120,000 - $140,000 and is eligible for a discretionary bonus and equity. We will consider your skills, experience, and location when determining your pay. ------------------------------------------------------------------------------------------------------------------------------------------- Derivative Path is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Derivative Path offers a comprehensive benefits package, including health, dental, vision, retirement plan contribution, and a generous paid time off policy. Powered by JazzHR Gur1mHKZd4