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Position Overview The Commissioning / CQV Project Manager will lead the end‑to‑end commissioning of an R&D laboratory retrofit at a major pharmaceutical site in Rahway, NJ. The primary focus of this role is planning, coordinating, and executing commissioning activities for all building utilities, MEP systems, and laboratory equipment to ensure the lab is fully functional, safe, and ready for turnover to operations. Qualification/validation oversight is included but secondary to commissioning management. Key Responsibilities Commissioning Leadership & Execution • Lead the complete commissioning life cycle for the R&D lab retrofit, from early planning through system handover., • Develop and manage the Commissioning Plan, commissioning strategy, and system-level commissioning scopes., • Define commissioning boundaries, system turnover packages, and system readiness criteria (construction complete, pre‑functional, functional)., • Plan, coordinate, and execute:, • Pre‑functional checks (installation verification, static checks, walkdowns)., • Functional performance testing of utilities, building systems, and lab equipment., • Integration testing across interfaces (e.g., utilities to equipment, BMS/EMS to field devices)., • Oversee commissioning of:, • Mechanical, electrical, and plumbing systems (MEP)., • Lab and process utilities (e.g., HVAC/cleanroom environments, exhaust systems, chilled water, steam, compressed air, process gases, purified water, vacuum)., • Lab equipment and instruments (e.g., fume hoods, biosafety cabinets, incubators, refrigerators/freezers, analytical instruments, chromatography systems, environmental chambers, washers/autoclaves as applicable)., • Building automation systems (BMS), environmental monitoring systems (EMS), and relevant control systems., • Serve as the primary commissioning point of contact for the client, EPCM/construction team, and equipment vendors., • Integrate vendor FAT/SAT activities into the overall commissioning plan; ensure vendor testing is aligned with site requirements., • Coordinate field activities with construction to manage system turnover, access, and sequencing of commissioning activities., • Oversee creation and execution of commissioning forms, checklists, test scripts, issue logs, and commissioning reports., • Ensure proper traceability from design requirements and URS to commissioning tests., • Coordinate with CQV/Validation teams so that commissioning outputs feed efficiently into IQ/OQ/PQ (where required)., • Ensure commissioning activities adhere to site quality standards, GxP expectations (where GxP impact exists), and EHS policies., • Drive resolution of commissioning issues, punch list items, deviations, and non‑conformances., • Develop and maintain a detailed commissioning schedule, integrated with overall project milestones., • Forecast resource needs (internal, vendor, and contractor) and coordinate mobilization of commissioning resources., • Track progress against plan, manage risks and constraints, and implement mitigation strategies., • Provide regular commissioning status reports, metrics, and readiness assessments to client leadership. Qualifications Required • Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or related) or equivalent technical discipline., • 7+ years of experience in commissioning and/or CQV within pharmaceutical, biotech, or similar regulated facilities., • Strong hands‑on experience commissioning utilities, MEP systems, and laboratory equipment, preferably in an R&D or lab setting., • Demonstrated experience leading commissioning on retrofit or brownfield projects (active or partially active facilities)., • Familiarity with relevant industry guidelines and best practices for commissioning (e.g., ASHRAE, ISPE, ASTM E2500, GAMP concepts)., • Proven ability to manage schedules, priorities, and multidisciplinary teams in a construction/retrofit environment., • Excellent field coordination, problem‑solving, and communication skills., • Ability to work full‑time, onsite in Rahway, NJ.

Job Description Job Title: Logistics Operator Location: Parsippany, NJ Pay Rate: $22/hr Position Overview: We have an immediate opening for a Logistics Operator. This role involves various logistics tasks, including shipping, receiving, sample pulling, data entry, and material handling. The ideal candidate will possess strong communication skills, a solid understanding of supply chain activities, and proficiency in computer applications. Key Competencies: • Excellent communication and interpersonal skills, • Strong mathematical skills, including weights and conversions, • Understanding of supply chain activities, • Maintain strict adherence to equipment SOPs, GMP standards, and documentation requirements., • Follow all safety protocols, including the use of engineering controls and Personal Protective Equipment (PPE)., • Assist with shipping finished products to customers, ensuring accurate paperwork, labeling, and on-time delivery., • Receive raw materials and supplies, checking the condition and accuracy of paperwork, and provide samples to Quality Control., • Communicate effectively with Customer Service, Purchasing, Quality, Regulatory, Production, Planning, and Carriers., • Maintain inventory integrity and ensure good housekeeping in the warehouse., • Perform other duties as assigned by management., • High School Diploma or equivalent required., • 1-2 years of shipping, receiving, and warehouse experience preferred., • Experience in the flavor and fragrance industry is a plus but not required., • Forklift and Dangerous Goods (hazmat) experience required. Zing Recruiting is an equal employment opportunity employer. #ZINGZIP #ZINGNJHV Company DescriptionZing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.

Tono Health is pioneering the future of specialty medicine, starting with dermatology. While patients wait months for appointments, Tono connects the healthcare ecosystem—Primary Care, Urgent Care, and Health Systems—to world-class dermatologists in days, not months. Tono Health is one of the fastest-growing specialty access platforms in the country. We are now in 32 states and reach over 80% of the US population. We are building a state-of-the-art commercial and clinical hub designed to optimize collaboration. You will be working directly with the co-founders and our elite team of dermatologists and engineers, many of whom have joined us from Amazon, Apple, Twitter, and top-tier institutions including Columbia, Einstein, Harvard, Mount Sinai, and Memorial Sloan Kettering (MSK). Together, we’re building a company at the intersection of medicine and technology to unlock new possibilities. We’re proud to be backed by leading investors, including Village Global, a venture firm backed by some of the world’s most successful entrepreneurs, including Bill Gates, Jeff Bezos, Michael Dell, and chaired by Reid Hoffman. We are also partnered with HOF Capital, bringing a global network of over 240 strategic industry leaders across 37 countries, and Oncology Ventures, whose deep expertise supports our ambitious goal to transform supportive oncology care. Job Summary: Clinical Partnerships Manager This is Tono’s first commercial hire. We are looking for a Strategic Builder-Operator to architect our sales engine in the NYC Metro area and beyond. This role combines the high-velocity execution of pharma field sales with the strategic relationship building of enterprise tech sales. You are not just running a route; you are building an ecosystem. We are looking for someone who can grind in the field—visiting clinics and solving workflow bottlenecks—but who is equally comfortable "meeting them where they are." Whether that means working the floor at a national conference, hosting a dinner for Key Opinion Leaders (KOLs), or navigating a complex health system partnership, you are the face of Tono’s growth. The role responsibilities are 50% field execution, 30% strategic partnerships, 20% systems building. 1. Field execution • High-Velocity Outreach: Maintain a consistent presence in high-priority Primary Care, Urgent Care, and Oncology clinics across the Tri-State area., • Consultative Activation: You aren't just dropping off brochures. You are consulting with practice managers to optimize their referral workflows, onboarding them to Tono Connect, and embedding Tono as their default dermatology partner., • Drive Utilization: Monitor referral patterns and re-engage clinics to ensure ongoing adoption and provider satisfaction. 2. Ecosystem building • Meet Them Where They Are: Execute a multi-channel strategy. Identify and attend the conferences, society meetings, mixers, and dinners where clinical decision-makers congregate., • Conference Strategy: Represent Tono at regional and national events (e.g., ASCO, local Medical Society meetings). You will work the floor, generate leads, and build Tono’s brand presence., • Enterprise Navigation: Move beyond the front desk. Build relationships with Medical Directors, referral managers, and Clinical Leads to drive system-wide adoption rather than just single-clinic usage. 3. Architect the commercial playbook • Build the Playbook: Document what works. You will create the "Tono Sales Standard", defining our pitch, our objection handling, and our segmentation strategy., • Data & Infrastructure: Implement and manage our CRM (Salesforce/HubSpot) to track both high-volume field visits and long-cycle enterprise relationships., • Future Leadership: Assist in designing the organizational structure, recruiting, and mentoring the next cohort of territory representatives as we scale. Qualifications: • 5–8+ years of experience in healthcare sales (Pharma, MedTech, Diagnostics, or Provider Relations), Partnerships, or B2B SaaS., • Proven Top Performer: Track record of ranking in the top 10% of your sales force (President’s Club, Circle of Excellence, etc.)., • The "Builder" Mindset: You are tired of bureaucracy and want to build a department from scratch. You are comfortable operating independently without a pre-written manual., • Strong Local Network: Deep knowledge of the NY/NJ provider landscape (health systems, independent practices, urgent cares)., • Conference & Networking Pro: You are comfortable working a booth, navigating a conference hall, and building relationships outside of the clinic walls., • Tech-Forward: Proficiency with CRM tools and modern tech stacks; ability to sell a digital platform (Tono Connect)., • Excellent Communication: Ability to build trust quickly with physicians, practice managers, and front-desk staff. Compensation & Benefits Target Salary: $120,000+ and performance bonuses Medical benefits Growth opportunities in a fast-scaling, mission-driven organization Opportunity to lead marketing for what could become one of the most iconic healthcare brands of our time Personal Characteristics Integrity and trust: A trusted confidant to the founders, able to handle sensitive information and make decisions aligned with Tono’s values. Startup mindset: Positive, curious, adaptable, and driven to make a significant impact in a fast-paced environment. Desire to compete and win: You don’t just want to participate in the market; you want to dominate it. You measure success by results and refuse to settle for second place. Bias to action: Comfortable with ambiguity and urgency, with a natural inclination to roll up your sleeves and get things done. Prioritized and organized: Skilled at managing a packed schedule and prioritizing effectively to ensure nothing falls through the cracks. Relentless drive for excellence: Holds themselves and others to the highest standards, continually seeking improvement and delivering exceptional results. Desire to work with the best: Motivated by collaborating with top-tier talent in a high-performance, mission-driven environment. Location preference: Strong preference for New York City-based candidates for proximity to Tono’s clinical, engineering, and business teams.

Job Summary We are seeking a skilled Palo Alto Firewall Engineer to design, implement, manage, and optimize Palo Alto Networks security solutions. The ideal candidate will have strong hands-on experience with next-generation firewalls and a solid understanding of network security principles to protect enterprise environments. Key Responsibilities • Design, deploy, configure, and maintain Palo Alto Networks firewalls (PA-Series, VM-Series), • Manage security policies, NAT rules, VPNs (IPSec/SSL), and threat prevention profiles, • Configure and manage Panorama for centralized firewall management, • Monitor firewall performance, logs, and alerts; troubleshoot network and security issues, • Implement security best practices, including application control, URL filtering, and SSL decryption, • Perform firewall rule reviews, audits, and policy optimization, • Support network segmentation and Zero Trust security initiatives, • Collaborate with network, security, and IT teams to support business requirements, • Maintain documentation for configurations, procedures, and network diagrams, • Participate in change management and on-call support as required Required Skills & Qualifications • Strong experience with Palo Alto Networks firewalls, • Hands-on knowledge of Panorama, • Experience with IPSec and SSL VPN configurations, • Solid understanding of TCP/IP, routing, and network security concepts, • Experience with security features such as Threat Prevention, WildFire, URL Filtering, and App-ID, • Ability to troubleshoot complex network and security issues Preferred Qualifications • Palo Alto Networks certifications (PCNSE. NGFE), • Experience with cloud firewalls (AWS, VM-Series), • Knowledge of automation using APIs, Ansible, or Terraform Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, • Competitive salary and benefits package ($120,000 - $160,000), • Opportunities for professional development and growth., • Collaborative and supportive work environment. Work location • Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office

We are looking for a data scientist who will bring a deep understanding of our sportswriting, our in-game experience, and the way our subscribers use The Athletic to help us make our best-in-class product even better.In this role, you will work closely with our data, product, growth, and engineering

At CompanyCam, our Foundation Engineering team is driven to create meaningful impact by building a solid foundation that empowers product engineers to do their best work. Senior Software Engineer (Ruby on Rails). We want senior engineers who can scale systems, establish technical standards, and ment

Proven experience building observability for security concerns, such as privilege escalations and bot detection. Collaborates with Security team and other platform engineering teams. Deep understanding around best practices for modern cloud security.

You'll meet with an engineer on the team to do some live coding and learn more about the engineering team. We view software as a means of effecting change in the world, not as an end unto itself. Established engineering standards and best practices across multiple teams.

Establish and advocate for engineering standards, architectural guardrails, and best practices across the EDU division. Strong understanding of architectural trade-offs, data modeling (both SQL and NoSQL), and system reliability. Familiarity with event-driven architectures and domain-driven design.

If you’re passionate about building modern data platforms, working with large-scale cloud data systems, and applying data engineering best practices in a regulated healthcare environment, we’d love to talk. Partner closely with Analytics, BI, Product, and Engineering teams to deliver trusted, an

Write clean, well-tested, and maintainable code following established engineering best practices. Participate in code reviews, debugging, and production issue resolution with guidance from senior engineers. Familiarity with LLMs and prompt engineering, with hands-on experience integrating AI-driven

Foundational understanding of data warehousing and ELT concepts; interest in data engineering best practices (version control, code review, testing). Provide timely, well-documented responses to data questions from stakeholders across Engineering, Marketing, Business, Data Science, and Analytics, es

Senior Site Reliability Engineer. SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built.

If you’re passionate about building modern data platforms, working with large-scale cloud data systems, and applying data engineering best practices in a regulated healthcare environment, we’d love to talk. Partner closely with Analytics, BI, Product, and Engineering teams to deliver trusted, an

Promote engineering best practices and a culture of technical excellence. Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience). DocMe360 is seeking a talented Senior Software Engineer to join our dynamic team.

Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. Software Engineer role will be responsible for developing end to end systems for one of Nava's major government partners

Data Engineering, Data Architecture, or a heavily overlapping software engineering field. The Senior Data Engineer is the primary architect and builder of our data infrastructure. Serve as a subject matter expert on data architecture, establishing best practices for code reviews, version control, an

Developing and delivering technical presentations, workshops, or documentation to disseminate advanced knowledge and best practices across the engineering team. Bachelor’s degree in Computer Science, Engineering, or equivalent experience. We were founded in 2017 by one of the world’s leading car

Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. Nava is at the forefront of reimagining how our government serves its people, and we’re looking for experienced infrastr

We are seeking a Senior Full Stack Engineer to join our client's dynamic team. Familiarity with software engineering diagramming techniques and tools like Figma. Familiarity with human-factors engineering best practices.

Lead a team of 6 engineersWorking with fellow Nava engineers to design, review, and build well-crafted software. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. The Senio

Senior or Staff Engineer, Tech Lead, Architect or Engineering Manager. Explore best practices to combine coding agents with software craftsmanship and teach other engineers these practices. As a Staff Engineer, you will lead the development across teams that own core geospatial products and internal

As a backend engineer for the Galaxy Product, you’ll work with. As a Backend Software Engineer at Starburst you will:. Demonstrated experience with software engineering and design best practices;.

SRE, DevOps, Cloud Engineering, Platform Engineering, or Software Development roles. We are looking for a Staff Site Reliability Engineer to lead AI enablement across our engineering organization. You'll own AI tooling standards for the engineering org, evaluate and adopt the best platforms, use dat

Lead Robotics/AI Software Developer/Engineer. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

Collaborate & Share Knowledge: Work closely with other engineering teams, product managers, and stakeholders to ensure alignment and share expertise. Continuous Learner: You stay updated on emerging trends in distributed systems, cloud computing, and software engineering best practices. Engineering

Job Locations US-NJ-Paramus ID 2026-1947 Category Information Technology Type Regular Full-Time The AI Engineer, Biz Ops will build the AIpowered services that form the backbone of our decisionintelligence platform. In this role, you will take AI models developed by AI Scientists and transform them into scalable, productionready applications by designing inference pipelines, APIs, and supporting data flows. You will work closely with Data Engineers to integrate model pipelines with the broader data ecosystem and collaborate with business operations and commercial teams to convert manual, step-driven workflows into AInative services. This includes building reliable batch and realtime inference systems that generate measurable impact across business operations-not limited to any specific domain. This is a highimpact role for engineers who enjoy turning research into products, hardening systems for realworld use, and building the engineering layer that enables AI to operate at scale. While not required, an interest in or exposure to MLOps practices is strongly preferred. Productionize AI/ML models into scalable services (e.g., APIs, batch inference, streaming inference) with strong standards for reliability and performance. • Collaborate with AI Scientists to convert research prototypes into productionready components (feature computation, preprocessing, post-processing, evaluation loops)., • Integrate models with data pipelines built by Data Engineers and ensure seamless endtoend flow from raw data to AIdriven output., • Build and maintain inference pipelines using Python and orchestration frameworks (e.g., Airflow), supporting deployment across cloud and onprem environments., • Implement CI/CD, containerization, and automated testing to ensure safe, repeatable, and automated model deployments., • Establish monitoring and observability for models and services (system metrics, data drift, performance regression, alerting)., • Partner with BizOps and Commercial stakeholders to transform manual workflows into AIenabled services that improve operational decisionmaking., • Optimize end-to-end model serving latency, throughput, and cost using packaging strategies, scaling policies, caching, and parallelization., • Contribute to documentation, reusable templates, and engineering best practices to accelerate AI adoption across the organization., • Education: Bachelor's degree or higher in Computer Science, Engineering, or related technical field., • Experience: 3+ years of software engineering experience, including building or deploying AI systems in production environments., • Skills:, • Strong proficiency in Python for services, pipelines, and ML tooling., • Experience deploying AI models in production across onprem or cloud environments (AWS or Azure)., • Experience with bigdata and orchestration frameworks (e.g., Spark, Airflow) for scalable pipelines., • Strong understanding of software engineering best practices including CI/CD, containerization (Docker, Kubernetes), automated testing, and version control., • Experience with model optimization techniques such as ONNX / ONNX Runtime, model quantization, or other performanceoriented inference tooling. Strongly Preferred • Interest or exposure to MLOps concepts (model registries, feature stores, experiment tracking, automated retraining, monitoring)., • Master's degree or higher in a relevant field., • Experience in regulated industries (e.g., biopharma, healthcare, and finance)., • A portfolio of launched AI/ML projects or contributions to production of AI systems., • Proficiency in SQL and familiarity with modern data warehouses such as Snowflake. Who Thrives in This Role • Engineers who enjoy transforming research into resilient, userfacing products., • Builders who balance rapid iteration with productiongrade engineering standards., • Collaborators who can partner with business teams to convert manual workflows into scalable AI services., • Pragmatic problemsolvers who can operate autonomously and drive impact in ambiguous, crossfunctional settings.

Thank you for considering Progyny! The Director of Product Management will lead the strategy, roadmap, and executionofProgyny's internal call center service tools that empower care advocates, coaches, and service teams to deliver exceptional member support. This role will manage a team of Product Managers and Product Designers focused on improving the systems, workflows, and experiences that enable high-quality, efficient, and empathetic service interactions. This leader will sit at the intersection of technology, operations, and member experience, ensuring that internal service tools not only drive operational excellence, but also align closely with themember app and portal product teamto create a seamless, connected end-to-end member journey across digital and human touchpoints. We are looking for a strong people leader and strategic product thinker with a passion for customer-centered design, operational workflow optimization, and research-informed decision making. The ideal candidate brings a metrics-first mindset, a deep curiosity for how service experiences are delivered, anda track recordof translating user needs, business goals, and process complexity into scalable product solutions. Whatyou'lldo... • Lead, coach, and develop a team ofProduct Managers and Product Designersfocused on the internal tools and workflows that support call center and service operations., • Own the product strategy and roadmap for internal call center service tooling, including platforms, workflows, and capabilities that enable care advocates and coaches to effectively support members., • Partner closely with themember app/portal product teamtoensure internal service experiences and member-facing digital experiences are tightly aligned, creating a cohesive and consistent member journey across channels., • Drive a holistic product vision that connects member needs, operational workflows, business priorities, and technology investments., • Guideproduct research, discovery, planning, and lifecycle management efforts toidentifyfriction points, uncover opportunities, and prioritize solutions that improve both service delivery and member outcomes., • Develop compelling workflow maps, journey maps, and user scenarios that articulate the experience of both internal users and members, backed by strong quantitative and qualitative insights., • Lead efforts to understand and improve how members move between self-service digital experiences and human support channels, ensuring handoffs are seamless, contextual, and effective., • Partner cross-functionally with stakeholders across operations, member services, care teams, engineering, design, analytics, compliance, and member experience leadership to define product requirements and deliver impactful solutions., • Build strong relationships with stakeholders and internal customers to support ongoing discovery, feedback loops, adoption, and continuous improvement of service tools., • Monitor business, technology, and service trends to inform strategy and proactivelyidentifyopportunities to modernize tooling, close capability gaps, and improve team effectiveness., • Balance strategic transformation initiatives with tactical enhancements that improve day-to-day workflows, productivity, and quality of service., • Define,monitor, and analyze product and operational metrics that measure tool effectiveness, user satisfaction, efficiency, and business impact., • Championa test-and-learn approach by forming hypotheses,validatingsolutions through experimentation, and iterating based on measurable outcomes and user feedback., • Collaborate closely with engineering and design partners to translate product strategy into actionable roadmaps and high-quality execution., • Support operational excellence by ensuring service tools are scalable, intuitive, and aligned to evolving business and member needs., • Helpdeterminethe internal and external resources, capabilities, and delivery needsrequiredto execute against the roadmap successfully. About you... • Demonstrated success aligning internal tools with customer-facing product experiences to create seamless end-to-end journeys., • Experience using both quantitative and qualitative research toidentifyopportunities,validatehypotheses, and inform product direction., • Strong understanding of journey mapping, service design, workflow design, and systems/process thinking., • Experience managing backlogs and making thoughtful tradeoffs between strategic priorities and tactical business needs., • Comfort leading structured discovery and ideation efforts that turn ambiguity into clear plans and actionable roadmaps., • Familiarity with business and systems analysis, process modeling techniques, and service workflow optimization., • Experience defining success metrics and using data to assess product effectiveness, operational impact, and user outcomes., • Ability to synthesize insights and communicate clearly to executive stakeholders through strong storytelling, artifacts, and data-informed recommendations., • Knowledge of healthcare, healthcare navigation, care delivery models, or regulated environments is strongly preferred., • A passion for improving both member experiences and the internal systems that make those experiences possible. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit . Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $165,000 - $195,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to . #LI-BG1

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Mobile Engineer: What this job involves – Operates, inspects, and maintains all HVAC, refrigeration, mechanical, electrical, plumbing, and production equipment and systems in assigned facilities to obtain most efficient operating results and life expectancy. Assures that equipment is being maintained in an energy efficient, safe manner and down time is reduced to a minimum by anticipation of necessary repairs keeping records of past operating experiences. Performs inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc. Strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all HVAC/R systems. Individuals are expected to demonstrate technical expertise in HVAC and refrigeration and be multi skilled in electrical, HVAC, Piping/Plumbing, Material Handling Equipment and others in order to successfully complete daily/weekly work assignments. What is your day to day? • Performance of ongoing preventive and repair response work orders on facility mechanical, electrical and other installed systems, equipment, and other components., • Maintain, operate, and repair all HVAC/R systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds, and production equipment as it pertains to assigned buildings., • Study and become familiar with the various items of equipment, and the methods required to use them properly, that are required in everyday activities., • Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations., • Submit P-card Receipts Daily, • Update work order status in real time, • Utilize CMMS systems such as Corrigo for all work performed., • Candidate must possess and maintain a valid state driver’s license, • Must be available for Call-in work and perform other duties as required Required Qualifications: • Universal CFC recovery certification (or within 90 days of employment), • Minimum of four (4) years of technical experience in all aspects of building engineering with a strong background in the technical aspects of HVAC/R, plumbing, electrical, production equipment repair and maintenance. Knowledge of overall system design and applications., • Experience troubleshooting and maintaining commercial refrigeration and/or supermarket refrigeration., • Must have a high school diploma or GED. Preferred Qualifications: • Experience utilizing CMMS (Work Order) systems, • Working knowledge of computer applications including Word and Excel, • Two years of trades school or documented apprenticeship in electrical systems, refrigeration and HVAC This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 110,260.00 – 110,260.80 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our ___. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy ___. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ___. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our ___ page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our ___ which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Title: Data Analyst Location: Newark, NJ (Hybrid) Duration: 8 Months Job Summary: Technical/Data Analyst for the People Domain Activation project plays a critical role in enabling the People Domain to successfully transition into the enterprise Data-as-a-Product operating model. The analyst partners with Domain Owners, Stewards, Data Engineering, and cross?functional business teams to define domain scope, document data assets, elicit requirements, ensure metadata and quality standards are met, and support the build-out of People-related data products. Key Responsibilities: • Lead the inventory of People domain data assets., • Collaborate with data architects and engineers to support creation of conceptual, logical, and physical data models for People data., • Define quality rules, validations, and issue?management workflows for People domain assets., • Translate business requirements into user stories, acceptance criteria, and data mapping specifications for activation sprints., • Collect, analyze, and interpret large data sets from multiple sources to identify trends, patterns, and actionable insights., • Leverage Microsoft Purview (Unified Catalog and data lineage) to identify trusted datasets, assess data health, and evaluate downstream impact for analytics and reporting., • Work with business users to gather requirements and translate them into data analysis and reporting solutions., • Support the development of business cases and strategic initiatives with quantitative analysis., • Present findings and recommendations to stakeholders through clear and concise presentations and reports., • Collaborate with IT and business teams to define and implement data management best practices., • Continuously seek opportunities to improve processes and increase efficiency through data-driven approaches. Required Qualifications:, • Strong understanding of HR/People data, • Deep understanding of People/HR processes and architecture, • Knowledge of PI/PHI handling, • Exposure to DM&G standards and enterprise operating models, • Proficient in data analysis tools and languages (e.g., SQL, Excel, Python)., • Experience with data visualization tools (e.g., Tableau, Power BI)., • Strong analytical, problem-solving, and critical thinking skills., • Excellent written and verbal communication skills, with the ability to present complex data in a clear manner., • Attention to detail and strong organizational skills. Preferred Qualifications:, • Experience in the HR domain or insurance industry., • Working knowledge of Microsoft Purview, including data catalog and lineage capabilities, is a strong value add., • Familiarity with cloud-based data lake/hub concepts and database management systems., • Experience working in Agile or cross-functional teams

Are you a maker educator driven by a passion for creative hands-on engineering, design-thinking process, and mechatronics? Do you find joy in designing learning experiences that inspire young minds? If you’re continually pondering the best ways to nurture Generation Alpha and eager to be at the fo

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Solution Director: Martech Location: East Coast (NY/NJ, Atlanta, Charlotte, or South Florida) Who We Are AND Digital is a tech company dedicated to accelerating digital delivery and closing the digital skills gap. Since 2014, we have supported organisations in building better digital products and stronger digital teams. We believe our work should always create a remarkable impact for our clients. Through our regional offices, known as ‘Clubs,’ we build strong relationships with our partners, ensuring they are prioritised by teams located nearby. This unique model has driven success for both our clients and ourselves, reflected in our remarkable organic growth since 2014. Today, we are over 1,300 people strong, with Clubs across the UK, Europe, and the USA—and plans for global expansion in the coming years. Join us and help fulfil our mission to close the world’s digital skills gap. Solution Director – Martech As a Technical Solution Director within our central Practice Area, you will play a pivotal role in shaping and driving the growth of AND Digital’s Martech Solutions business. Reporting directly to the US President, you’ll define and execute our go-to-market strategy, build strong ecosystem partnerships, and guide solution delivery through AND’s unique club model. Acting as a senior advisor to clients, you will design and lead the delivery of transformative enterprise-grade Martech solutions, leveraging deep expertise across Adobe, Braze, Dynamic Yield, AWS, Snowflake, and other platforms. As part of a rapidly scaling US operation—growing over 400% year-over-year—you’ll collaborate with global powerhouses and C-Suite leaders across industries such as Financial Services, Travel, Retail, and beyond. In addition to driving client success, you’ll help shape AND Digital’s AI enabled Martech capability across North America, fostering technical excellence and growing internal capability to meet the expanding demand for intelligent data-driven transformation. What You’ll Do 1. Engage with clients • Act as a trusted advisor to C-suite stakeholders (CMO/CDO/CTO)., • Build relationships that uncover client challenges and opportunities., • Show the art of the possible in Martech, connecting innovation to measurable outcomes. 2. Shape solutions • Translate complex business needs into compelling, value-driven Martech solutions., • Guide teams to deliver against vision and ensure robust, outcome-focused delivery., • Support business case development and pre-sales. 3. Technical & Delivery Oversight • Client-facing Martech architecture, technology-agnostic solutioning (AWS, Google, Microsoft) and technical delivery oversight - The gate keeper for all things Martech., • Oversee architecture quality and delivery outcomes across multiple engagements., • Ensure projects align to measurable client KPIs and business results. 4. Drive growth • Identify, qualify, and shape new opportunities across AND., • Partner with Client Teams to develop deals, coach others, and influence outcomes., • Collaborate closely with partners (e.g. Dynamic Yield, AWS) to co-sell and co-market solutions., • Help define go-to-market strategy and reusable accelerators for Martech offerings., • Represent AND Digital’s AI capability in the market externally, contributing to proposals, events, and industry forums., • Achieve a leveraged revenue impact target of around $2.5m+. 5. Lead our propositions and Practice IP • Own and evolve AND’s Martech proposition, partnerships, and thought leadership., • Be a visible leader in the Martech community—driving consistency, quality, and innovation., • Develop training and mentoring to grow internal capability. 6. Lead and inspire • Provide senior oversight, coaching, and technical challenge across engagements., • Champion excellence and act as a role model for proactive, positive leadership., • Mentor AI and data engineers across the US and nearshore teams., • Shape the foundation of AND Digital’s AI practice in the US., • Contribute to US recruitment, onboarding, and capability growth across Martech, AI, Data and Platform Engineering, as well as more broadly. Key Evaluation Criteria • Minimum 4+ years in recent leadership roles within Matech OR a hands-on, senior client facing individual who is looking for a step up., • Balances deep technical fluency with strong client-facing and commercial ability., • Demonstrated experience embedding AI into client martech products., • Has worked with hyperscale clientele and/or consultancies., • Led Design and development of Loyalty and Personalization Programs, • Proven success in consulting or digital delivery environments, ideally bridging product and services., • Comfortable in fast-paced, outcome-based commercial models (fixed-price and outcome-driven)., • Experienced in coaching, scaling, and enabling teams across multiple geographies., • 10 to 15 years in technology or consulting, with 6+ years in Martech delivery., • Proven record of leading enterprise AI or data programs for Fortune 1000 or mid-market clients., • Strong technical background in AWS, Snowflake, and other modern data platforms., • For example, able to lead solution architecture and delivery across AWS AI technologies - including Bedrock, SageMaker, and Connect, whilst maintaining a technology-agnostic approach when required., • Strong commercial and stakeholder management skills., • Excellent communication and storytelling ability - credible with both engineers and executives., • Must reside on the East Coast (NY/NJ, Atlanta, or South Florida). Why join AND Digital? We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving. By joining AND, we’ll provide: • Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives., • A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery., • The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation., • A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self. At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for a Customer Success Associate who can serve as a trusted and effective front-line partner to our customers. This person will be a critical part of managing our SMB segment and support function. The ideal candidate is an empathetic problem-solver, a clear communicator, and is willing to get their hands dirty in the day-to-day details of helping our users succeed. Direction will be ambiguous at times, so a high degree of ownership, creativity, and a bias for action are crucial. Fundamentally, this role is about understanding our customers' needs and championing their success. Please note, we are unable to sponsor or take over sponsorship of an employment Visa at this time.Where you will make an impact: • Serve as the escalation point for our SMB customers, managing inbound inquiries via email, chat, and phone., • Triage, troubleshoot, and resolve customer issues, documenting and escalating technical bugs to our Engineering team with clear and concise tickets., • Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage, and share best practices., • Become a product expert and contribute to our customer-facing Knowledge Base, creating articles, tutorials, and guides that empower users and enable self-service., • Serve as the voice of the customer, translating their feedback into actionable insights for our Product and Engineering teams to drive product improvement., • Collaborate with the Implementation team to ensure a seamless post-sale handoff and onboarding experience for new clients., • Monitor customer health to proactively identify and address potential issues, driving platform adoption and mitigating churn., • Identify potential upsell and cross-sell opportunities., • Contribute to the continuous improvement of our customer success processes, tools, and playbooks., • Maintain accurate client documentation, including training records, escalations, and engagement historyWe’d love to hear from you if you have:, • 1+ years of experience in a customer-facing role (e.g., Customer Support, Customer Success, Account Management), preferably in a B2B SaaS environment., • Bachelor’s degree or equivalent practical experience., • Exceptional written and verbal communication skills, with a knack for clear, empathetic, and efficient correspondence., • A high degree of technical aptitude and the ability to learn new software quickly., • Experience with customer support platforms (e.g., Zendesk, Intercom, Jira) and/or CRMs (e.g., HubSpot, Salesforce)., • Strong problem-solving skills and the ability to navigate ambiguous customer situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startupNice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech., • Experience creating content for a knowledge base (articles, videos, FAQs)., • Familiarity with tracking and influencing customer success metrics (e.g., NPS, CSAT, Time to Resolution)What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription. You Are, • An Excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you see Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • BA/BS in a relevant subject is required, • 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Excellent verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Global Environment Manager Summit, NJ ( Hybrid) Full Time What you will do Remote work options may be considered on a case-by-case basis and if approved by the Company The Global Environment Manager leads environmental compliance programs and advances corporate sustainability initiatives across operating sites. This role is accountable for regulatory compliance, data integrity, and continuous improvement in environmental performance. The role partners closely with cross‑functional teams—including Sustainability, Operations, Procurement, Corporate Real Estate, Legal, and Product R&D—as well as site, regional, and global EHS teams to reduce environmental risk, improve resource efficiency, and deliver on sustainability commitments. Key responsibilities include overseeing the development and implementation of EHS policies, ensuring regulatory compliance, and strengthening company‑wide sustainability programs. The manager provides subject‑matter expertise, leads teams, and drives initiatives that balance environmental risk reduction with business objectives. Key Responsibilities Environmental Compliance • Support compliance with environmental laws and regulations, including those governing air emissions, wastewater discharges, hazardous and non-hazardous waste, and chemical management (e.g., RCRA, CAA, CWA, TSCA, EPCRA, REACH)., • Provide support to site and regional EHS teams for permit applications, renewals, and regulatory reporting to federal, state, and local agencies., • Conduct environmental inspections and audits; track corrective actions to completion., • Maintain environmental management system (EMS) documentation, corporate level environmental standards, and training materials., • Partner with site operations and EHS teams to ensure regulatory requirements are integrated into daily activities and projects., • Connects externally to industry associations and thought leaders to benchmark our goals, programs and processes., • Respond to questions from and provide guidance to internal stakeholders regarding regulatory compliance and sustainable operations., • Support various global workstreams – e.g. PFAS, emerging regulations, CSRD – as needed. Sustainable Operations • In partnership with Global Sustainability and Operations, lead or support initiatives to drive sustainable operations. Key areas of focus:, • Reduce waste generation, increase reuse and recycling, and improve waste diversion performance., • Improve water efficiency and mitigation water/business interruption risk., • Other focus topics may include biodiversity and GHG/Net Zero, • Coordinate data collection, validation, and reporting of waste and water metrics to support regulatory reporting and sustainability goals., • Work to embed sustainability initiatives within functional team processes and procedures., • Evaluate suppliers and waste vendors to ensure alignment with company sustainability and compliance standards., • Develop and promote best practices for circular resource use and water stewardship across operations. Pharmaceuticals in the Environment (PiE) • Support initiatives to minimize release of active pharmaceutical ingredients (APIs) and other chemicals of concern to the environment., • Partner with R&D, Operations and EHS teams to assess and control PiE risks related to wastewater discharges and waste handling., • Maintain awareness of evolving regulations and industry best practices related to pharmaceuticals in the environment. Training and Communication • Develop and deliver environmental compliance and sustainability training for global, regional and site personnel., • Communicate updates on regulatory changes, corporate sustainability initiatives, and emerging environmental issues. What we are looking for Required Qualifications • Bachelor’s degree or equivalent in Environmental Science, Sustainability, Engineering, or a related field, • A minimum of 8 years of progressive experience in environmental compliance and sustainability management within complex organizational settings, • Strong understanding of environmental regulations (EPA, EU, local authorities) and sustainability reporting., • Experience managing waste, water, and chemical compliance programs., • Strong project management skills., • Demonstrated ability to lead, build, influence, and implement standard business processes and procedures., • Demonstrated critical thinking and analytical skills to evaluate data and challenge results., • Demonstrated experience with change management., • Outstanding leadership and collaboration with ability to gain trust and influence at all levels., • Demonstrated expertise in environmental data management, performance measurement, and regulatory compliance, • Proven ability to lead risk assessment and mitigation efforts, ensuring adherence to environmental health and safety regulations, • Proficiency in Microsoft Office applications, particularly Excel and PowerPoint, to support data analysis, reporting, and presentations Desired Qualifications • Six Sigma certification, • ISO14001 Lead Auditor or Auditor Training

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionIndustry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What You'll OwnTeam & People Leadership • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization.Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity.Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution.Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations.Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to SucceedQualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes.Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job Description The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: • Independently lead day-to-day interactions with clients, • Act as the clients’ go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of customized service for the client, • Build the client’s ability to operate the InfoSum platform for more complex use cases, • Track performance and success of client’s data collaboration strategy to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in, and develop a plan for implementation of new use cases, • Initiate and lead discussions regarding renewal of contracts, with support from manager to establish appropriate commercials and achieve client senior leadership buy-in, • Align on success metrics with the client and build a shared plan to align resources and resolve barriers to growth, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Work closely with Solutions Engineering to design use cases to achieve client goals, and in identifying and resolving technical issues blocking customer operations, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology (4-6 years), ideally with exposure to a technology start-up environment, • Growing understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable track record of growing revenue within complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skill set to meet business priorities., • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Experience presenting and managing communications with senior leadership at brands, agencies and publishers, • Interest in and ability to represent and advocate for InfoSum’s core philosophy of privacy by default in your day to day interactions with clients, • A start-up attitude with a willingness to flex across roles to support peers in adjacent roles and fill gaps in service Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionRole Overview The Customer Success Manager (CSM) owns the end-to-end customer relationship after sale. You'll ensure customers onboard smoothly, adopt the platform, and achieve measurable outcomes. You'll be a trusted partner to customer leaders and a strong internal advocateworking closely with Sales, Product, and Operations to drive retention, expansion, and long-term partnerships. This is a good fit for someone who thrives in ambiguity, enjoys wearing multiple hats, and is motivated by helping customers succeed. What You'll DoCustomer Partnership & Engagement * Serve as the primary point of contact for a portfolio of customers * Build strong relationships with customer leadership and frontline operational teams * Represent the company to customers and act as the voice of the customer internally * Maintain regular, proactive communication to ensure trust, alignment, and satisfaction Customer Reviews & Value Delivery * Lead bi-weekly and monthly customer meetings covering: * Onboarding and implementation progress * Product usage, success metrics, and KPIs * Feedback, risks, and open issues * Use data and customer health indicators to deliver insights and recommendations that improve adoption and outcomes Risk Management & Issue Resolution * Identify risks early and take action before they become escalations * Triage and coordinate issue resolution across internal teams * Ensure clear communication, fast follow-through, and documented closure Cross-Functional Collaboration * Partner with Sales on pilots, renewals, and expansion opportunities * Share customer insights with Product to inform roadmap and improvements * Collaborate with Product and Engineering on testing, troubleshooting, and operational workflows Onboarding & Training * Lead onboarding in partnership with customer teams and internal Sales/Product stakeholders * Train end usersincluding platform users and older adultsso they feel confident using the product * Ensure customers are enabled with the right materials, workflows, and best practices What We're Looking ForExperience * 5+ years in Customer Success, Account Management, or a similar customer-facing role * Experience working with enterprise customers (healthcare experience preferred) * Experience managing a large book of business (100+ accounts) * Experience working with technology or SaaS products * Comfort operating in fast-changing, startup-style environments * Bachelor's degree required Skills & Attributes * Strong communication, relationship-building, and stakeholder management * Comfortable working with KPIs, dashboards, and customer health metrics * Strong presentation and facilitation skills * Highly organized with sharp attention to detail * Able to juggle multiple priorities without dropping the ball * Proactive, solutions-oriented, and self-motivated * Fast learner with a continuous improvement mindset * Comfortable using AI tools to improve productivity and daily workflows Why This Role Matters * You'll directly impact customer outcomes, retention, and expansion * You'll help define what great customer partnership looks like as the company scales * You'll influence product direction by consistently bringing customer insights to the table Compensation & Benefits * $70,000$80,000 base salary * Equity * Medical, dental, and vision coverage * Fully remote work environment * Unlimited PTO * Growth opportunities as the company scales * Options to work hybrid from the NYC office

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Publisher Partnerships Manager exists to protect and grow revenue for Kargo's most valuable publisher relationships. This role owns the day-to-day health of a portfolio of premium digital media partners — monitoring performance, solving technical issues, and delivering the kind of consultative service that makes Kargo indispensable. When this role is firing, publishers are hitting their revenue goals, churn risk is low, and Kargo is the partner they call first. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Portfolio health is proactively managed, not reactively patched — Performance data is monitored consistently across all accounts; revenue trends are flagged and addressed before partners raise them, • Publisher retention is strong across the book — Assigned partners renew and expand their relationship with Kargo; escalations are rare and resolved quickly when they do occur, • QBRs are delivered with depth and strategic value — Quarterly business reviews are prepared and presented with competitive insights, performance analysis, and forward-looking recommendations that partners cite as genuinely useful, • Technical issues are resolved with speed and ownership — Supply-side issues — header bidding, integration bugs, reporting discrepancies — are triaged independently and closed in partnership with product and ops without hand-holding Required • 3–4 years in a publisher-facing role at an SSP, DSP, or ad tech platform — understands the supply side of the ecosystem from the inside, • Fluency in programmatic fundamentals — supply/demand dynamics across mobile, video, and CTV; knows how inventory quality and fill rates are driven, • Hands-on experience with header bidding, VAST, OpenRTB integrations, and/or Amazon TAM, • Proficiency in Excel for performance analysis — pivot tables, lookups, and functions used regularly, not occasionally, • Ability to generate, interpret, and present reporting that surfaces actionable insights for publisher partners, • Existing book of publisher relationships and contacts that can accelerate trust-building from day one Proactive Account Ownership • Monitors performance data regularly and surfaces issues or opportunities before partners ask — doesn't wait for inbound to drive the relationship, • Troubleshoots integration and supply issues independently before escalating; understands enough of the stack to ask the right questions and speak credibly with product and engineering, • Stays solutions-oriented when multiple accounts have competing urgent needs; prioritizes without dropping balls or losing tone, • Works fluidly across internal teams — ops, product, sales — to get things resolved without territoriality or drama, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job DescriptionWho you are You’re a customer-focused problem solver who enjoys working in technical environments and building strong relationships with customers. You’re curious, adaptable, and comfortable learning new technologies quickly. You take ownership of your work and care about helping customers achieve real value. You’re confident working with a range of stakeholders—from engineers to team leads—and are continuing to build your ability to navigate more complex customer environments. You thrive in fast-moving environments where priorities can shift, and you’re excited to grow your skills while contributing to a team that’s building and scaling. At Copia, you’ll work with industrial and engineering teams to help them adopt modern tools that improve how they collaborate, manage code, and operate critical systems. Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time. What You'll Do: * Manage a portfolio of customer relationships, supporting them from onboarding through renewal * Build strong relationships with customer stakeholders, particularly engineering and operations teams * Lead regular customer engagements including onboarding sessions, check-ins, and business reviews (with support as needed) * Help customers adopt Copia and guide them toward best practices * Identify adoption risks and work with internal teams to proactively address them * Partner with Sales on renewal and expansion opportunities * Collaborate closely with Product, Engineering, and Support to resolve customer issues and improve the overall experience * Translate customer feedback into clear insights for internal teams * Track customer health, engagement, and key success metrics * Contribute to improving Customer Success processes as the team scales What you'll need: * 3–6 years of experience in Customer Success, Account Management, Consulting, or another customer-facing role * Experience working with customers in a SaaS or technical environment * Ability to learn new technologies and workflows quickly * Strong communication and relationship-building skills * Good organizational skills with the ability to manage multiple customers and priorities * Comfort working in a fast-paced, evolving startup environment * Experience collaborating cross-functionally with teams like Sales, Product, or Support * Willingness to take ownership and continue developing as a Customer Success professional Nice to have: * Experience working with industrial automation environments or engineering-heavy organizations * Familiarity with PLC systems, manufacturing technology, or hardware engineering workflows * Experience working in high-growth startup environments * Background supporting technical product adoption or complex software deployments * Familiarity with Git or modern engineering collaboration tools * Familiarity with Hubspot CRM This position is hybrid out of our New York City HQ.Benefits include unlimited PTO, employer-subsidized healthcare through Aetna, commuter benefits, in-office lunches, and more! Full-time, permanent employees also receive generous equity packages.Come join us!Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.