Call center jobs in Metairie, Louisiana - Page 4Create job alerts

Job Description Job Title: Phlebotomist II Location: 4704 Veterans Memorial Blvd, Metairie LA 70006 Schedule: Monday - Friday 7:30am - 4:30pm CST Pay Rate: $18.26 - $23.40 / Hourly (based on experience) Dean's Professional Services is actively seeking a Patient Services Representative II (PSR II) who serves as the face of our organization, providing exceptional service to patients visiting for routine health checks or critical diagnostic needs. The PSR II is a key representative of our company, providing high-quality care and service to patients during critical health interactions. Responsibilities: • Ability to provide quality, error-free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which include weekends, holidays, on-call and overtime., • Must be able to make decisions based on established procedures and exercise good judgment., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • High school diploma or equivalent required, • Phlebotomy certification preferred ( Required in CA, NV, and WA ), • Medical assistant or paramedic training preferred, • Minimum of 3yrs experience REQUIRED. Two(+) years phlebotomy experience preferred, • phlebotomy experience, including pediatric, geriatric, and capillary collections, • Opportunity to work in a respected healthcare setting Apply today or learn more at

Job Description Job Description: * The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. * The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. * The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. * The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. * Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. * Under the direction of the area supervisor, perform daily activities accurately and on time. * Maintain a safe and professional environment. * Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. * Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. * Maintains required records and documentation. * Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: * High school diploma or equivalent required. * Medical training: medical assistant or paramedic training preferred. * Phlebotomy certification preferred. Required in California, Nevada, and Washington. * 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. * 2 years in a Patient Service Center environment preferred. * Ability to provide quality, error free work in a fast-paced environment. * Ability to work independently with minimal on-site supervision. * Excellent phlebotomy skills to include pediatric and geriatric. * Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. * Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. * Must be able to make decisions based on established procedures and exercise good judgment. * Must have reliable transportation, valid driver license, and clean driving record, if applicable. * Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. * Capable of handling multiple priorities in a high-volume setting. * Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. * Training locations may vary based on trainer availability. * Customer service in a retail or service environment highly preferred. * Keyboard/data entry experience. * Shift/Time Zone: Mon - Fri 730am-430pm Central time zone Benefits: Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st. Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification. Synectics is an equal opportunity employer.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Job Summary Project Manager will assist in completion of construction projects. Construction projects could include but are not limited to: residential remodels/small projects, commercial renovations, management of installation of new building systems such as HVAC or roofing. Essential Job Duties and Responsibilities: (Included but not limited to) • Make decisions using the 5 values of FMM as your guide: Quality, Teamwork, Pride, Passion, and Integrity, • Manages day-to-day operations and scheduling of Facilities Technicians to perform general repairs and maintenance, • Quarterly review of each facility under responsible area for each technician, • Assist Client Service Center to resolve unclear request, • Assist technicians with issues at client facilities, • Documents employee performance, for direct reports, throughout the year and communicates action with employee for implementation, • Develop on call schedule for all technicians, • Introduces and educates clients of the Companys full range of services, • Adheres to operating procedures to ensure staff is operating as efficiently and effectively as possible, • Ensures training objectives are met for all staff within stated timeframe, • Ensures all staff is actively participating in department goals, • Organizes and leads weekly staff meetings with agenda and meeting minutes, ensuring four strategic meetings, • Ensures client contract compliance is upheld, • Manages vendor contracts, reviewing with clients as needed, • Maintains communications with clients as necessary, responding to all phone calls and requests in a timely manner, • Schedules monthly visits with clients to ensure client satisfaction, • Coordinates client relocations and startup of new locations, including any necessary purchases, • Estimate and coordinate client construction projects from start to finish, • Addresses problems with staff and vendors to provide seamless service to clients, • Generates and sends standard reports to clients, • Reviews open and completed work orders to ensure accuracy of labor, parts, and vendor costs, • Reviews preventive and on-demand work order billing, • Oversees inventory control and provides monthly reconciliation and job cost allocation to administration, • Oversees staff adherence to Vehicle Use Policy, • Assists co-workers in the completion of tasks and assignments to ensure continuity of service and contractual obligations are met or exceeded, • Orients new co-workers and actively supports teamwork throughout the company, • Participates in corporate and team meetings, • Participates in trade-specific organizationsRequired Skills and Abilities:, • A bachelor degree in Construction Management or 5 years of construction management experience, • Knowledge of both residential and commercial systems, • Tech savvy and proficient in Microsoft programs, • Ability to perform construction related tasks in the field if needed, • Excellent problem solving skills, • A take initiative mindset, • A strong focus on customer relations, • Valid drivers license and clear driving record Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at a time, • Ability to pass a Fit for Duty ScreeningBenefits:, • Health Insurance-FMM will pay 50% of the employee's premium, • 401K Contribution-FMM will match employee contribution up to 3%, • Optional voluntary benefits, • Paid Time Off, • Paid Holidays, • Employee Assistance Program, • Company Provided Health Club membership

Job Description Join Our Team as a Call Center Agent t at Think Tell Junction Think Tell JunctionWe are seeking a motivated and enthusiastic Call Center Agent to join our dynamic team. The ideal candidate will be the first point of contact for our valued customers, offering them a gateway to our products and services. In this role, you will be responsible for handling inbound and outbound calls in a professional and courteous manner, addressing customer inquiries, resolving issues, and ensuring complete satisfaction. Responsibilities: • Handle high volume inbound and outbound calls promptly and professionally., • Provide accurate information about products and services to customers., • Resolve customer complaints efficiently while maintaining a positive attitude., • Utilize active listening skills to understand customer needs and provide tailored solutions., • Document all customer interactions in the database accurately and thoroughly., • High school diploma or equivalent; additional education or certifications in customer service is a plus., • Proven experience in a call center or customer service role., • Exceptional verbal and written communication skills., • Strong problem-solving abilities and critical thinking skills., • Ability to manage time effectively and handle stressful situations., • Competitive hourly wage: $19 - $23 per hour., • Opportunities for career development and growth., • Comprehensive benefits package, including health insurance and retirement plans. Schedule: Monday to Friday Work Location: In person at our office in New Orleans, LA. Ready to be the friendly face that welcomes everyone to our office? Apply today to join the Think Tell Junction team!

Job DescriptionDescription: POSITION OVERVIEW: • The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number., • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information., • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy., • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician., • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel., • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer’s Representative (COR) on all unusual incidents., • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls., • The Telephone Operator shall provide general information and refer information to the appropriate services., • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc., • The Telephone Operator shall provide general and patient information to direct person-to-person contacts., • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes., • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions., • The Telephone Operator shall safeguard immediate work area from unauthorized visitors., • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy., • The Telephone Operator shall conduct personal business through the use of public telephones., • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements: EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience., • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization., • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions., • The Telephone Operator shall perform various communications and/or emergency activities.

Job Description Call Center (Customer Service) Representative Do you need a job with flexible hours? Are you looking for extra cash? If you answered YES to either of these questions, Fast Tax has a great opportunity for you! We are now hiring candidates for positions in our client call center. Call Center Representative base duties and responsibilities include: • Interacting with clients via telephone, email or in person to provide support and information on tax-related products and services, • Answering client questions and identifying client concerns and overall needs, • Ensuring that appropriate actions are taken to resolve client issues and concerns, • Addressing client complaints in an empathetic and patient manner, • Making client appointments, • Taking messages, • High School Diploma or equivalent, • Basic typing skills (minimum 35 wpm), • Basic computer operating skills, • Fantastic phone skills i.e. well spoken, excellent active listening skills, • Excellent interpersonal communication skills, both verbal and written, • Ability to effectively interact with all kinds of people (both externally with clients, and internally with company team members), • Experience working in a fast-pace environment, • Team-oriented, • Motivated, energetic, driven work ethic, • Time management skills, • Ability to multitask, • Sales and/or marketing experience

Job Description Let me start by saying thanks for taking the time to apply for our position. We appreciate your interest in PITCH PERFECT SOLUTIONS! VOTED THE BEST AT HOME JOB IN 2022 ( BEST PAY AND TEAM ENVIRONMENT) HUGE COMMISSIONS Keep in mind this is an at home position and will require high speed internet, a pc or laptop with an i5 core processor or greater, windows 10, at least 8 megs of Ram, a USB headset with mic, and the ability to plug directly into a router. NO WIFI Please allow me to tell you a little bit about us PITCH PERFECT SOLUTIONS has been in business since 2009 and specializes in lead generation. We contact customers who expressed interest in quotes for Life insurance, Health insurance, or Medicare Supplement policies. As a warm transfer agent, you will: • Make outbound calls and receive incoming calls on a computer automated system. (no manual dialing involved), • Be required to read from a script, • Verify customers information and pre-qualify customer, • Transfer the customer to a licensed insurance agent. We pay $15/hr. (assuming you work all hours without any unexcused absences) PLUS commission and bonus' ---- You will have the ability to make anywhere from $25 plus . We pay bi-weekly and through direct deposit. . We have a competitive commission tier structure that starts over weekly. . We pay commission off billables. (As long as the customer stays on the line with the agent for 2 minutes or more, the transfer will become a billable.) . We are looking for employees that can work full time Mon-Fri from 9 am to 6:00pm. Remember: This is an AT HOME POSITION * Please give us a call on our job hotline 1 833 532 2119 Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team. Looking forward to hearing from you soon.

Job DescriptionAbout Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering. Position Summary As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism. Key Responsibilities • Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner., • Schedule, reschedule, and confirm appointments according to provider availability and patient needs., • Verify insurance eligibility and coverage and collect or update patient demographic and contact information., • Triage calls appropriately, transferring to clinical staff or other departments as needed., • Document all patient interactions accurately in the electronic medical record (EMR) system., • Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care., • Manage high call volume while maintaining quality service standards and productivity metrics.Qualifications, • High school diploma or equivalent (required)., • Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting., • Familiarity with medical terminology, insurance verification, and EMR systems is a plus., • Bilingual in English and Spanish is a strong advantage., • Excellent verbal and written communication skills., • Ability to handle confidential information with discretion and comply with HIPAA regulations., • Strong organizational and multitasking abilities. c7qIOHsR1O