940 Best canada Jobs in Sunnyvale, California (May 2026) - page 9

Workplace Experience Ambassador 3

15 hours ago

San Jose

Job DescriptionJob Title: Workplace Experience Ambassador Job Description The Workplace Experience Ambassador plays a key role in creating a welcoming, engaging, and efficient workplace environment for employees and visitors at a corporate office in San Jose, CA. This position focuses on delivering exceptional customer service, supporting day-to-day workplace operations, and fostering a strong sense of community. The ambassador serves as a friendly, knowledgeable point of contact, helping ensure the workplace runs smoothly, remains safe and orderly, and consistently meets the needs of occupants and stakeholders. Responsibilities • Serve as a primary point of contact for employees and visitors, providing prompt, professional, and courteous customer service at all times., • Manage front desk and reception operations, including greeting visitors, managing access control, coordinating visitor registration, answering phone calls, transferring calls, and taking accurate messages., • Assist employees with workplace-related needs such as room bookings, equipment requests, and coordination with IT support, acting as a resource for workplace policies, procedures, and available resources., • Coordinate and support workplace events, meetings, and activities, including room setup, catering coordination, and basic audiovisual setup to ensure a seamless experience., • Maintain and manage workplace amenities such as break rooms, lounges, wellness rooms, and collaborative spaces, ensuring these areas remain clean, orderly, stocked, and fully functional., • Distribute workplace communications, including announcements, information, and updates, through channels such as email, newsletters, and digital signage., • Promote and uphold workplace health and safety protocols by encouraging proper use of equipment, supporting adherence to emergency procedures, and promptly reporting any incidents or hazards., • Support community-building efforts by organizing or assisting with social events, team-building activities, wellness programs, and recognition initiatives to enhance employee engagement., • Educate employees on workplace policies, procedures, and guidelines, and support compliance with workplace rules, regulations, and standards., • Identify opportunities to improve processes, enhance service delivery, and reduce costs within workplace operations, and share feedback and suggestions for optimizing the overall workplace experience., • Work effectively as part of a small on-site team while also operating independently when needed, demonstrating initiative and ownership of tasks., • Handle customer tickets and service requests through a customer ticketing system, ensuring timely follow-up and resolution., • Lift and move items up to 25 pounds as needed to support workplace operations, events, and facilities needs., • Adapt to a fast-paced and sometimes ambiguous environment by prioritizing tasks, maintaining composure, and proactively seeking clarity when needed., • Participate in a structured interview and onboarding process and collaborate closely with the Workplace Experience Manager and broader workplace services team.Essential Skills, • High school diploma or equivalent., • Proven experience in a customer service or hospitality role, preferably within a corporate or commercial real estate environment., • Strong customer service orientation with the ability to respond to inquiries, provide information, and resolve concerns promptly and professionally., • Excellent interpersonal and communication skills, with the ability to build relationships and communicate effectively with a diverse range of individuals., • Strong organizational skills and attention to detail, with the ability to multitask and manage competing priorities in a fast-paced environment., • Comfort working in fast-paced and ambiguous environments while maintaining a high level of service., • Ability to work effectively as a strong team player while also performing independently with minimal supervision., • Willingness to speak up, take initiative, and proactively address issues or opportunities to improve the workplace experience., • Ability to lift up to 25 pounds to support workplace operations and events., • Tech-savvy approach with the ability to navigate workplace technology tools, equipment, and software., • Experience using a customer ticketing system to manage and resolve requests., • Customer service and hospitality experience, with a focus on creating a positive experience for employees and visitors.Additional Skills & Qualifications, • Additional certification or coursework in customer service, business, or a related field is a plus., • Professional and approachable demeanor, with the ability to represent the workplace positively and credibly., • Flexibility and adaptability to changing work demands and schedules, including occasional evenings or weekends to support special events or operational needs., • Knowledge of workplace health, safety, and security protocols and the ability to support compliance with these standards., • Basic knowledge of office equipment operations and general administrative tasks., • Strong problem-solving skills with the ability to address and resolve workplace-related issues in a practical and timely manner., • Passion for fostering a positive work environment and promoting employee engagement and morale., • Previous experience in workplace services or facilities support is beneficial., • Comfort using client-specific technology and software, with a willingness to learn new tools and systems as needed.Work Environment This role is based on-site at a corporate office in San Jose, CA, operating primarily during core business hours of 9:00 a.m. to 6:00 p.m., Monday through Friday. The position supports a dynamic, fast-paced environment where priorities can shift and ambiguity is common, requiring flexibility and resilience. You will work closely with a small workplace experience team of approximately seven to eight people and report into a Workplace Experience Manager. The office offers free on-site parking, including access to electric vehicle charging at a low rate, and free on-site lunches. The team relies on client-specific technology, software platforms, and a customer ticketing system, so comfort with digital tools and systems is important. The role involves regular interaction with employees, visitors, and vendors at the front desk and throughout the facility, as well as occasional event support that may extend beyond standard hours. The workplace environment emphasizes professionalism, strong customer service, and collaboration, with an expectation that employees maintain a neat, professional appearance appropriate for a front-of-house, reception-facing position. Job Type & Location This is a Contract position based out of San Jose, CA. Pay and Benefits The pay range for this position is $30.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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