Oakland
Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance Calling all foodies, the passionate, the inspired! Burma Bites is an extention of Burma Superstar, Burma Love and Burma Love Foods - brining the same bold flavors and hospitality into a fast-paced takeout and counter service environment. Here we focus on delivering quality, efficiency, and a welcoming experience, making it easy for guests to enjoy our food wherever they are. Together, we are on a mission to bridge cultures through food, and we want YOU to be a part of that journey. Position Summary: This role is more than just a Crew Member - it is an opportunity to be a part of a team that brings people together through food, culture, and shared experience. As part of our counter-service concept, you`ll help create a welcoming and efficient environment where guests can easily navigate their experience, whether ordering through QR or at the counter. You`ll support guests as needed, ensure orders are prepared and packaged with care, and help maintain a clean, organized space. In this fast-paced setting, your attention to detail, sense of urgency, and commitment to quality service play a key role in delivering a seamless and positive experience for every guest. Key Responsibilities: • Customer Service: Greet customers warmly, take orders accurately (both in person and over the phone or via online platforms), and answer any questions about the menu or restaurant policies, • Order preparation: Assist in preparing food items according to the restaurants recipes and quality standards. This may include assembling burritos, bowls, salads or other to go meals, • Packing and Presentation: Properly package food orders for takeout or delivery, ensuring accuracy and maintaining food quality, appearance and freshness during transport, • Cashier Duties: Handle payments efficiently, whether via cash, credit card, or digital platforms. Balance the cash drawer at the end of your shift and maintain accurate transaction records., • Cleanliness and Maintenance: Keep the restaurant clean and organized including the front counter, prep areas, and any common spaces. Follow all sanitation procedures to ensure food safety, • Stocking and Inventory: Replenish supplies such as condiments, utensils, packing materials and other items necessary for daily operations. Assist with inventory management and restocking as needed., • Collaboration: Work closely with kitchen staff and other team members to ensure a smooth and efficient workflow, particularly during peak hours, • Problem Solving: Address customer service concerns or complaints in a professional manner and escalate issues to the manager when necessarySkills and Qualifications:, • Strong customer service skills with a friendly and approachable attitude, • Prior experience in a food service or to-go restaurant setting (preferred), • Ability to multitask and stay organzied in a fast-paced environement, • Basic math skills for handling transactions and balancing the cash drawer, • Familiarity with food safety standards and procedures, • Ability to acquire a California Food Handlers, Sexual Harassment Certification and Responsible Beverage Certification (before or within 2 weeks of hire date), • Ability to stand for extended periods and lift light to moderate weight items, • Good communication skills and team-orientated mindsetA few reasons why you`ll love your job:, • Opportunity to be a part of a growing and passionate company and team, • Unique opportuity to bridge culture through food, • Benefits: Medical, Dental, Vision and 401(k)