Client services manager jobs in New York, NY - Page 2Create job alerts

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize the value of their existing AI products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. Preferring to 'show' vs. 'tell' we're looking for recent college graduates who want to combine their technical interests and education with the people skills needed to architect technical solutions, co-creating with customers, partners, and colleagues to solve technical and business challenges. Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always part of a team, you'll be surrounded by leaders and colleagues who are always willing to help and be helped - as you support pilots that compel clients to invest in IBM's products and services. The Customer Success Manager AI role in IBM has unique attributes. In addition to the people skills often associated with this position, this AI CSM role is specialized in data science, generative AI, and large language models. You will work closely with customers, product managers, and development teams to understand client business requirements and implement AI solutions that address complex business challenges. With a hands-on approach to coding, demonstrations, and clear communication, you will be able to showcase IBM Ai solutions. You will design and articulate AI architectures compatible with a client’s technology stack via use-case identification, solution architecture design, and MVP (minimal viable product) builds. With technical expertise and a consultative style, you'll quickly build credibility as a trusted advisor at all levels with customers and IBM colleagues. To drive expansion and renewal growth, you'll guide leading enterprise companies through AI approaches that realize the full value of expanding their adoption of Watsonx. Your primary responsibilities will include, but not be limited to: • Understanding Client's Data and AI Challenges and Building Trust: Understand clients' primary Data and AI challenges and establish yourself as a trusted technical expert for their migration, deployment, and adoption of AI and Hybrid Cloud offerings. • Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop client value realization models. • Developing AI Solutions: Using your Data and AI engineering skills to code/ build MVPs using python, open-source frameworks, RedHat and IBM Watsonx. • Leading Persuasive Technical Conversations: Lead technical discussions that persuade clients to act based on their requirements and the value provided by IBM's solutions. • Creating Post-Deployment Customer Success Plans: Develop customer success plans aimed at continually increasing active user adoption of IBM's products. To be successful in this role, you will need: • Confidence to contact and engage potential new customers and deliver an elevated experience. • A desire to continually learn new technologies and how to apply their value in a client environment. • Motivation to achieve technical objectives and high client satisfaction. • Embrace curiosity and a growth mindset. You may work with any of the following technologies: Data, Artificial Intelligence, IT Automation, Cloud, Security, This position requires you to be in one of the following IBM offices: Atlanta GA, Austin, TX, Boston MA, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, and Washington DC. Approximately 25% travel may be required in this role, based on client needs and needs of the business. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Measurement Insights & Enablement Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Services organization is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Within Services, Customer Acquisition & Engagement (CAE) places Mastercard at the heart of our customers’ B2C and B2B growth and loyalty strategies. As part of CAE, Marketing Services helps our customers acquire, engage, and retain customers with end-to-end digital marketing services differentiated by our global marketing expertise and track record, data and technology advantage, global network of preferred partners, and Mastercard brand assets. We are looking for passionate and talented professionals, who share our vision for data-driven marketing products to join us and take a leading role in shaping the growth of our team. The Manager, Measurement Insights & Enablement, will scale our measurement capabilities and leverage the insights to improve campaign performance and drive sale enablement efforts in support of the continued growth of the business. Key Responsibilities: • Scale our Marketing results measurement capabilities and governance across NAM, • Build methodologies, materials and case studies to enhance measurement findings for future Marketing deliveries and sales enablement., • Manage NAM region-wide deliverables related to scaling and embedding measurement insights into the sales and delivery of all engagements, • Leverage insights for external sales enablement, including cross-campaign best practices, case studies and customer campaign recommendations, • Collect feedback on ways we can improve the analytical framework and objective measurement strategies for marketing products & services, • Scale the adoption of the measurement tools and seek opportunities of improvement in the process., • Develop and communicate content to a wide variety of stakeholders that demonstrates the value of marketing services in driving better performance, • Build processes to scale volume of measurement execution for marketing engagements via standardized strategies & models, building dashboards, etc., • Partner with Data Strategy and Privacy teams to ensure data uses align with Mastercard policies and principles for Data Responsibility, • Ensure full compliance with legal, regulatory, and data privacy requirements for all initiatives All About You: • Track record in client management, cross-team functionality, data analysis, and marketing strategy, • Strong communication skills – able to convey market strategy and insights strategically to different audiences, • Strong analytical acumen and appreciation for the power of data, • Entrepreneurial mindset, with a deep understanding of payments, • Excellent influencing skills – proven track record of driving adoption of data-driven recommendations and articulating technical outputs to non-technical audiences, • Experienced in Excel or other data analysis software – demonstrated track record of analysis experience and quantitative insights, • Experienced in Powerpoint or presentation software – comfortable building marketing content and presentation stories, • Strong understanding and fluency in marketing sciences: proven ability to leverage technical expertise to optimize business performance, • Collaborative & highly relationship-oriented, • Curious and self-motivated; acts with a sense of urgency and thrives in a fast-paced environment, • Strong Project Management skills, • Global mindset – ability to be an effective & empathetic partner across regions/cultures Total Base Pay Range 137,000.00 - 218,000.00 USD Annual Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Intelligence Manager, Business & Market Insights Overview: The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services uses our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role supports the Business & Markets Insights (BMI) organization in North America. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is accountable for ensuring North America portfolio growth through thoughtful product road mapping, influencing product development, and partnering with our sales and Client Services teams to bring value added solutions to market. This product management role will be responsible for the Business Intelligence product line within BMI in the NAM region, specifically Economic Intelligence & Mastercard Research Center. Mastercard Business Intelligence provides customers with portfolio intelligence, market intelligence, consumer research, economic intelligence and on-going payments learning. Role Responsibilities include: • Lead the development and execution of comprehensive go-to-market strategies for a suite of Business Intelligence products solutions (Economic Intelligence, MA Research Center), • Drive the planning, coordination, and scaling of new solutions, ensuring alignment with market needs and customer expectations., • Collaborate with cross-functional teams including global product, sales, account management, and client services to ensure seamless operations and a cohesive customer experience., • Champion the commercialization process from ideation to launch, ensuring that our consulting solutions are positioned effectively in the market. Monitor and analyze customer feedback to inform enhancements and strategies., • Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance., • Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making. All About You • Ability to act with a persistent and relentless sense of urgency., • Strong analytical skills., • Knowledge of the US and Canadian payments markets and emerging needs of the various industry players, • Ability to think strategically about complex issues, driving thoughtful recommendations and action plans., • Self-starter, highly organized, collaboration-minded and results driven., • Ability to multi-task and work on multiple projects in a fast-paced environment., • Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions., • Proficiency in utilizing Microsoft Excel and PowerPoint., • Background in Economics is a plus, • Overnight travel required (5% - 10%). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Overview: The NAM Digital Transformations team is responsible for Account Level Management platform, Business Operations, Pricing, Optimization, FinTech Enablement, and driving core services revenue growth. The role will be focused on managing all of the products & services under the Account Level Management platform for North America including product education, go-to-market, new product development & launch, and product operations. Role: • Develop Go-To-Market materials for Issuers and Processors to drive platform adoption., • Develop value story for Issuers and Processors to drive Platform adoption and usage., • Develop educational materials & forums to drive awareness of the ALM platform & associated services for sales enablement., • Partner with global ALM team to facilitate launch of new services on the platform in the region. Develop onboarding and usage manuals for the client., • Partner with global ALM team to drive ALM services operations and audit in North America., • Partner with the regional account teams for deal implementation in the ALM platform. All About You: Skills and experience required for this role: • Strong narrative & story building capabilities., • Outstanding communication/presentation skills., • Proven ability to influence and motivate others to achieve objectives., • Ability to oversee multiple projects, processes, and initiatives concurrently., • Proficiency in MS office specially excel and PowerPoint., • Bachelor’s degree is a must, master’s preferred., • Proven experience working collaboratively in a cross-functional role., • Understanding of competitive offerings and industry trends. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Vice President, Investment Strategist At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About BNY Investments: BNY Investments is a division of BNY, one of the world’s largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2.1 trillion* in assets under management as of June 30, 2024. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY. We’re seeking a future team member for the role of Vice President, Investment Strategist to join the Portfolio Group Strategy team at BNY Investments. This role is located in New York City, NY, or Boston, MA. The Portfolio Strategy Group team partners with the Distribution team, Product, Marketing, and our Investment Firms to create and ensure the delivery of accurate, consistent, compelling, and relevant investment strategy communications, concepts and content to intermediary & institutional clients in the US. Coverage and responsibilities range across asset classes (Equity, Fixed Income, Multi-Asset, and Alternatives), investment vehicles (mutual funds, mandates, private/illiquid), and macro and micro market and investing thematics. In this role, you’ll make an impact in the following ways: • Creation and delivery of investment strategy content and delivery portfolio construction analysis to clients. This includes building and delivering presentations on current industry topics, distribution of model portfolios, and offering in depth and actionable portfolio analysis to clients., • Research, write, edit, and publish materials for the sales team, tying all investment messaging to investment insights that address client needs., • Degree required or equivalent, • CFA candidate preferred, • 3-5 year’s experience in asset management, • Understanding of the capital markets and asset management products across fixed income, equity, hedge funds, private equity, and/or real assets., • Must be a self-starter with demonstrated ability to effectively prioritize multiple projects and have the willingness to take on additional responsibility., • Outstanding copywriting and editorial skills; must be able to take complex concepts and synthesize concisely., • Excellent interpersonal skills, including a strong ability to develop relationships and influence outcomes in large, globally complex matrix organizations. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $83,000 and $132,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

The Opportunity Join a company that finds solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research and pioneering technologies to improve the manufacturing process and the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join CSL Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. Job Summary Reporting to the Manager, Customer Account Management, you will maintain a group of accounts within multiple customer segments, e.g. Retail, Wholesale/Distribution, IDN, and Independent/Corporate owned HealthCare Professionals. You will complete the order to cash management of vaccine orders and develop long-lasting client and sales relationships. You will work directly with our Sales, Demand Planning, Distribution & Logistics, Marketing, Market Access, and Finance teams to prioritize important accounts and guide strategic goals. You will monitor vaccine distribution, financial health, and delivery performance against a contract and manage the customer experience. You will apply independent decision-making to exceed business standards. Job Responsibilities Account Management • Manage a portfolio of important accounts, maximizing opportunities to make improvements, • Analyze accounts for contract adherence while ensuring services are aligned with the goals of the account, • Partner with customer service teams to resolve account issues, • Work with the finance department to ensure customer's financial health is in good standing Data Analysis and Reporting • Run data quality queries which include billing, shipping, order creation, contract, and pricing, to identify data exceptions to plan and implement strategic plans, • Support sales with custom reporting and data insights, • Creation and distribution of applicable customer account reporting on a routine basis Strategy and Improvement • Provide detail level recommendations to help Sales with working on customer strategy, • Identify gaps in processes and recommend opportunities for improvements, • Analyze complex problems, interpret operational needs, and develop integrated creative solutions, • Monitor and evaluate programmatic and operations effectiveness and implement improvements Training and Leadership • Lead by example to train sales and analyst teams, • Help with peer-to-peer learning, • Help write test cases, scripts, and testing of new system enhancements Customer Experience • Represent the CSL Seqirus Customer Experience vision internally and externally while being the voice of the customer with your team to address customer challenges, • Follow established procedures while understanding internal and external drivers necessary to operational success Collaboration and Communication • Coordinate with team members including, Sales, Executive Leadership & Demand Planning, • Use multiple communication channels to seek and offer feedback, • Strengthen relationships and networks by asking open questions and sharing information, • Self-govern while receiving coaching to achieve operational targets, • Maintain awareness of relevant internal/external trends and consider implication of work Minimum Experience Requirements • Bachelor's Degree or equivalent combination of education and experience, • Minimum 3 years of experience in a regulated industry, experience with vaccines or biologics products is desirable, • Account management skills to support demand planning, data control, and serving as contact for account-related activities, • Experience ensuring agreement between contracts and orders to resolve discrepancies and variances, • Experience working with a variety of teams (Finance, Sales and Distribution, QA, IT, Customer Experience, eCommerce, and Leaders at different levels), • Proficiency in MS excel (can perform complex functions) and SAP (6.0 later preferred), EDI ordering, reporting, and SAP sale-order management experience is an advantage Culture and Values • Demonstrate CSL Seqirus Values: Patient Focus, Innovation, Integrity, Collaboration, and Superior Performance, • Unleash outcomes while creating an accountable work environment, • Self-leaders that are flexible, resilient, and able to adapt effectively through change The expected base salary range for this position at hiring is $80,000 – $95,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation. CSL Seqirus employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL Seqirus offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL Seqirus has many benefits to help achieve your goals. Please take the time to review our ___ to see what’s available to you as a CSL Seqirus employee. ___ is part of ___. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more ___. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus

Overview Provides family support services to children with emotional disturbances and their families individually and/or in groups. Collaborates and advocates with systems involved with the client. Works under general direction. What We Provide * Referral bonus opportunities * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program * Internal mobility, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • In conjunction with interdisciplinary team members, develops and implements goal-focused treatment plans for clients and their families. Reviews the plan and outcome with clients initially and as plan changes., • Under direction of supervisor, facilitates regularly scheduled site-based education, skills training, and support activities., • Coordinates and collaborates with other services on the treatment plans, and client’s needs, as well as follow up, on linkages made between clients and other service providers to ensure continuity of care., • Conducts regularly scheduled home visits to provide skills teaching, support, mentoring, and advocacy; frequency of visits to be determined by treatment plan developed with Program Coordinator/Manager., • Participates in interdisciplinary team meetings and case presentations., • Assists Program Coordinator/Manager in the achievement of program goals., • Attends in-service education programs and other training, as required by the Agency and funding sources., • Maintains proper documentation and record of statistics in accordance with the Program's record keeping procedures. Education: Bachelor's Degree in social work, health and human services or a related field OR two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience Required Work Experience: Minimum of one year of social work experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education PreferredBilingual skills may be required as determined by operational needs. Pay Range USD $16.50 - USD $18.03 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of SVP- Accounting Manager to join our alternative operations team. This role is located in New York and follows a hybrid work arrangement with 4 days in office. In this role, you’ll make an impact in the following ways: • Direct multiple Fund Accounting teams responsible for conducting accounting services on behalf of a broad array of assigned clients including determining net asset values, calculating fund performance, allocating expenses, and preparing reports., • Manage financial and human resources for the unit, ensuring assigned teams operate effectively to meet unit goals and objectives., • Oversee processes and resource allocation in determining the net asset value (NAV) for assigned funds in multiple sectors for each measurement cycle., • Manage relationships with a broad set of clients, resolving unique escalated issues related to fund calculations and accounting., • Direct and prioritize processes that verify completeness and accuracy of disclosure in financial statements., • Provide guidance to teams to ensure accounting records comply with departmental policies and procedures, resolving complex escalated issues., • Evaluate GAAP and/or IFRS rules to determine the impact of new regulations on BNY Mellon fund accounting practices and develop strategies for implementation., • Implement and assist in setting guidelines, policies, and priorities for drafting financial reports for clients to review fund performance, communicating complex accounting intricacies., • Recruit, direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork., • Oversee relationships with auditors and clients to update financial reports ensuring accurate depiction of fund performance., • Bachelor’s degree in accounting or the equivalent combination of education and experience., • 5-7 years of total work experience with at least 1-3 years in management preferred. Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $102,000 and $210,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone. Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job DescriptionRequirements • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgmentResponsibilities, • The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community, • The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services, • The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision, • Conduct initial intake assessments and act upon critical needs appropriately, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services, • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client's departure Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsProfessional & Personal Qualifications, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Intuition is a leading international provider of knowledge services to a broad range of markets including financial markets, life science, and public sector and health. By combining an intimate knowledge of these sectors with in-depth educational expertise, Intuition provides a full spectrum of products, services and technologies to support clients’ knowledge and training requirements. We are currently looking for a Project Manager to lead multi-disciplinary teams in the development of highly interactive learning content. Based in our New York office and working onsite with various clients, this role requires creative collaboration with our graphic design, multimedia, instructional design, testing, and editorial teams as well as managing external suppliers and engaging subject matter experts to deliver cutting-edge content for our customers around the world. Who are we looking for? • You’re motivated and can work to strict deadlines in a fast-paced environment., • You’re organized and comfortable working with multi-disciplined and multi-location teams, running multiple projects simultaneously, and developing solutions for new business requirements., • You’re experienced and comfortable in your abilities as a PM with:, • at least 5 years’ project management experience working on client-facing projects, preferably in the knowledge management sector or related industries., • strong budgeting and scheduling skills., • experience managing daily schedules across multi-disciplines., • the ability to implement best practice and Project Management methodologies appropriate to the project’s scope., • Interacting with clients daily, frequently onsite., • Working closely with client teams on key deliverables., • Creatively contributing to the project vision, objectives, activities, tasks and outcomes., • Determining requirements of the customer, providing clear estimations of feasibility and risks, and answering RFPs and project proposals., • Managing multiple projects while maintaining project documentation and status reports., • Managing key financials and updating clients on project status., • Managing risk and change throughout the project cycle with a view on profitability of the project. Intuition is an Equal Opportunities Employer

Job Description Case Manager The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload of 25 cases. He/She will be responsible for successfully integrating each client's housing and employment goals and ensuring compliance with Win's contractual requirements with outside Funders. Responsibilities · Commits to using evidence-based practices (E.B.P.), Motivational Interviewing (MI), Trauma-Informed Care (T.I.C.), critical time intervention, and boundary setting to help clients achieve their goals. · Must be able to conduct and complete an initial assessment of all the clients within 48 hours of arrival at the facility, such as Case Assessment Form, Initial Service Plan, and all initial intake documentation. · Initiate referrals for necessary emergency services. · Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. · Ensures CARES data and supporting documents are printed and filed in designated sections in the client's chart. · Conduct orientations with clients and review the facility rules, clients' rights, and responsibilities, grievance/complaint process, emergency disaster procedures, etc. · Assist clients with the transition to assigned residential units and housekeeping items. · Provide comprehensive case management, including crisis intervention, counseling, and other appropriate support services. · Commit to using Evidence-Based Practices (E.B.P.), strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity to help clients achieve their goals. · Must be able to develop an Independent Living Plan (I.L.P.) for each client, which will define the client's goals in conjunction with the transitional housing income building specialists housing specialists, track progress against goals, make modifications, and ensure compliance with the I.L.P. · Provide hands-on training, coaching, and support to clients, and help create opportunities for practicing skills to enable clients to achieve their I.L.P. goals. · Ensure clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (C.A.R.F.). · Maintain client data in the Uniform Client Chart. · Ensure the CARES data entry and supporting documentation are always complete, accurate, and current. .· Assist clients in obtaining income and public benefits (i.e., Public Assistance, S.S.I., etc.). · Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources. · Must track referrals and follow up on each client's progress. · Assess the job readiness of clients. · Perform timely and accurate input of all required client information in the Uniform Client Chart, ensuring compliance with O.T.D.A. regulatory and D.H.S. contractual requirements. Collaborate with the Housing Coordinators to ensure clients are compliant in seeking permanent housing. · Attend shelter meetings, agency-wide meetings, and staff training (onsite and offsite) as directed by the supervisor. · Must work evenings, one Saturday each month, and holidays as scheduled. · Prepare all mandated reporting as the supervisor, contract, and funding agencies require. · Conduct weekly client unit inspections and review findings with the client and supervisor. · Perform other related duties as needed. Essential Functions · Must be able to ascend/descend stairs in the assigned building. · Must escort clients to appointments as needed, including apartment viewings. Qualification · Must be committed to H.O.G.A.R.'s mission, vision, and values. · Bachelor's degree in social work or a related field is required. · One (1) year of social service experience or approved equivalent. · Familiarities with E.B.P., such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity preferred. · Familiarity with entitlement systems and procedures is preferred. · Experience with standardized assessment tools preferred. · Excellent organizational, written, and verbal communication skills are preferred. · Ability to work effectively in a team environment. · Computer skills and knowledge of CARES are a plus. · Bilingual – English/Spanish proficiency a plus. Required Time on the Project · 3 FTE Case Manager · 35 hours weekly (may include a Saturday and Sunday) · On call 24/07

Job Description Company Description Estrella MediaCo is an award-winning Spanish-language multiplatform media company serving the vital U.S. Hispanic audience on video, audio, and digital platforms. Estrella MediaCo’s national broadcast network EstrellaTV offers a unique aggregation of Spanish-language programming, including originals, topical entertainment, reality, news, and comedy. The company also operates and curates content for its four FAST channels and the EstrellaTV app. Estrella MediaCo is also a leader in Spanish-language audio, including the nationally- syndicated Don Cheto Al Aire morning radio show. Estrella MediaCo creates content that embraces the cultural diversity of our communities and celebrates and represents Latinos of all generations. Estrella MediaCo is the trade name of MediaCo Operations LLC. Role Description: Digital Sales Coordinator Position Overview: The Digital Sales Coordinator (DSC) is responsible for supporting the digital sales team in developing, executing, and managing advertising campaigns for clients. This role plays a critical part in pre-sales planning, proposal creation, campaign tracking, and post-campaign analysis. The ideal candidate is detail-oriented, organized, and able to thrive in a fast-paced environment, ensuring smooth execution of campaigns while supporting revenue growth. Key Responsibilities: • Sales Planning & Proposal Development, • Create and customize media plans and proposals based on client objectives, using available inventory, pricing, and targeting strategies., • Collaborate with Account Executives to understand client goals, recommend advertising solutions, and prepare pitch materials., • Use sales tools and platforms (e.g., Salesforce, Google Ad Manager) to generate and deliver timely RFP responses., • Identify inventory availability and ensure alignment with campaign objectives and pricing strategy., • Coordinate with internal stakeholders (ad operations, marketing, finance) to ensure campaign feasibility and alignment with company goals., • Campaign Execution & Management, • Facilitate campaign setup, including tracking implementation, ad tag testing, and creative approvals., • Act as a point of contact for campaign issues, addressing client questions and coordinating with internal teams to resolve any discrepancies., • Ensure all creative assets are delivered on time and meet platform specifications., • Work with trafficking teams to ensure campaigns launch on time and meet client performance benchmarks., • Performance Tracking & Optimization, • Monitor campaign performance on an ongoing basis, making recommendations to optimize delivery, pacing, and performance., • Provide real-time updates to clients and internal stakeholders on campaign status and key performance metrics (KPIs)., • Track, analyze, and report on campaign performance metrics, including impressions, click-through rates (CTR), and conversions., • Provide actionable insights and recommendations for ongoing and future campaigns., • Post-Campaign Analysis & Reporting, • Compile and deliver post-campaign analysis (PCA) reports, outlining campaign performance, ROI, and client insights., • Review campaign delivery to ensure all contractual obligations are met (impressions, clicks, etc.)., • Collaborate with the sales and client services teams to analyze campaign outcomes and support renewals or upsells., • Industry Knowledge & Product Expertise, • Stay current on industry trends, digital media tools, and advertising products (programmatic, OTT, CTV, display, social, etc.)., • Provide input on new ad formats, tools, and technologies that could enhance the company's advertising capabilities., • Bachelor’s degree in Marketing, Advertising, Business, or a related field., • 1+ year(s) of experience in digital media planning, sales planning, or related roles., • Proficiency with CRM, media planning, and ad trafficking tools (Salesforce, Google Ad Manager, Mediaocean, etc.)., • Strong understanding of digital advertising concepts (OTT, programmatic, display, video, and social media)., • Strong analytical skills with a keen eye for detail and accuracy., • Data Analysis & Reporting: Ability to analyze performance metrics and draw meaningful insights., • Communication & Collaboration: Strong interpersonal skills for cross-functional collaboration with internal teams and external clients., • Time Management: Ability to prioritize, organize, and manage multiple campaigns and deadlines simultaneously., • Attention to Detail: Ensure accuracy in proposals, plans, and reporting., • Experience with OTT, CTV, programmatic, and video advertising., • Knowledge of Google Analytics, DSPs (The Trade Desk, Xandr), and ad tracking technologies., • Certifications in digital advertising platforms (Google Ads, IAB Digital Media Sales, etc.). Eligibility Requirements: • Must be willing to work in New York, NY [No Relocations], • Must be willing to work long hours, holidays and weekends on short notice., • Must have legal authorization to work in the United States., • Must be 18 years or older. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Estrella MediaCo is an Equal Opportunity Employer.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks Homebase assists more than 3600 households with housing retention and stabilization services in the South Bronx. We achieve this by providing services to include case management, public benefits advocacy, referrals to available resources, mediation, and financial literacy workshops. BronxWorks is seeking a highly motivated Homeless Prevention Case Manager to join our Homebase team. As a case manager, you will play a critical role in helping individuals and families at risk of homelessness stay stably housed or relocate to stable housing. Your responsibilities will include screening and assessing client needs and developing strategic interventions to stabilize clients' housing. You will be expected to engage clients, assess for program and/or subsidy eligibility, develop service plans, conduct Housing Court advocacy, document progress, complete virtual/in person unit inspections, and follow up with external parties. You will connect clients with resources like rental arrears assistance, public benefits and housing vouchers. You will manage a caseload of approximately 40-45 clients in various stages of a housing crisis. The ideal candidate will thrive in a fast-paced environment, have the ability to multi-task, be flexible to programmatic change and adapt accordingly, be extremely organized, and be adept at working with multiple software platforms. We are looking for a desire to work with an at-risk population, strong assessment and analytical skills, and excellent verbal and written communication abilities. Our team offers a collaborative work environment, with a standard Monday-to-Friday schedule and the potential for one work-from-home day per week, offering flexibility and work-life balance. We also offer a competitive starting salary, recognizing the value of your skills and experience. If you're passionate about making a difference in the Bronx community, we encourage you to apply. RESPONSIBILITIES • Perform initial intake assessments for clients and their families, as well as periodic reassessments including developing and updating comprehensive service plans., • Review all documentation to determine clients’ eligibility for program, and maintain both physical and digital folders., • Assist clients in completing all BronxWorks Homebase Program intake applications and forms., • Refer clients to appropriate services not limited to within BronxWorks., • Follow up with clients and referral agencies to track engagement and progress., • Conduct home visits and inspections to assess clients’ living conditions (in person and/or virtually)., • Enter client information and progress updates into designated database systems., • Support clients in overcoming barriers to achieving their goals and in building self-advocacy skills toward self-sufficiency., • Conduct outreach and community engagement efforts to recruit new clients., • Recommend and implement strategies to encourage client participation throughout all processes., • Prepare and submit applications for subsidies, transfers, benefit applications, referrals, and financial assistance as needed., • Provide accurate data and documentation for required program reports on a weekly/monthly/quarterly and annual basis., • Accompany client to medical and/or entitlement appointments, if requested., • Work with landlords/management companies to assist clients in resolving their housing crisis., • Bachelor’s degree in social work or another related field of study., • Bilingual language skills are preferred., • Strong oral and written communication, time management, and organizational skills are necessary., • Participate in both internal and external training., • Complete annual certifications (Mental Health, Mandated reporter)., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #ZR

Job DescriptionJOB DESCRIPTION:  Provide concrete and counseling services to adult families referred by DHS.  Conduct client intake.  Develop Individual Service Plan  Identify benefits or entitlements that may be available to the client  Meet with the clients as required, to evaluate progress and assist client in developing and meeting individual goals.  Provide necessary referrals for services, including mental health and/ or substance abuse counseling, as required.  Advocate on the client’s behalf when necessary.  Maintain data collection and case records as required by funder  Assist clients regain and maintain control over their lives and over their own transition to independent living.  Facilitate development of self-help skills, support systems, coping strategies.  Conduct group/workshops  Ensure clients adhere to the facility’s rules and regulations and other duties as assigned by the DSS and Site Director  Facilitate client support groups focused on activities of daily living  Manage crisis within the residence and intervene appropriately to minimize risk of potential harm to residents, staff and damage to property. Notify appropriate supervisor and document events on designated forms.  Attend all Required Meetings  Perform other duties, as required by supervisor SKILLS:  Experience providing case management services to families referred from DHS  Familiarity with community resources.  Understanding of challenges facing homeless populations.  Consistently maintain required paperwork  Ability to develop and maintain appropriate boundaries. Must demonstrate sensitivity to needs of clients in crisis.  Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency. QUALIFICATIONS: *  Bachelor's Degree in social work, psychology, or related social service field, required.  Minimum two years’ experience working with homeless populations as a Case Manager.  Familiarity with CARES, a plus.  Bi-Lingual (Spanish), preferred. ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE: I understand the above job description as an accurate presentation of my job performance expectations.

Job Description About January Digital January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work 2025, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Kendra Scott. About the role Team January Digital is looking to fill a Senior Manager role for our agency team. This role requires a strategic mindset and the ability to lead and manage a team to executional excellence for your client(s). This role is part manager and part executioner across top to bottom funnel performance media including paid search, paid social, programmatic display and video. You will work closely alongside your JD team and your client(s) team to deeply understand their business, create trust and be held responsible for maintaining a solid relationship. To thrive in this role you need to have curiosity and creativity to expose yourself to what's new and to continuously learn through thought leadership. You will leverage that curiosity to provide your own thought leadership within JD and externally as well. Responsibilities • Focus on management of client's strategic objectives while leading multi-channel tactical activation., • Develop a deep understanding of each client's business and guide client reporting delivery while building towards a more advanced data-led strategy., • Drive successful client outcomes and build trust through oversight of flawless multi-channel ad delivery and optimizations., • Support strategic external relationship development across client organization and agency partnerships., • Lead the development of complex multi-channel marketing plans which may include, but are not limited to paid search, paid social, programmatic display and video., • Lead advancement of the client relationship through oversight of more complex deliverables including quarterly business reviews and strategic POVs., • Lead a team of employees to success by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities., • Demonstrate subject matter expertise by identifying key industry changes & evolutions, and emerging technology innovations to provide informed thought leadership., • Support agency development by contributing to new business needs and collaborating across teams for internal projects., • Analyze complex data sets across systems to provide meaningful insight with the goal of actionable next steps., • 5+ years' experience in managing paid media across digital channels – search (organic and paid), social, display, programmatic, and video., • 1+ years experience managing direct reports., • Proven ability to produce innovative media plans and go-to-market strategies for complex clients., • Understanding and demonstrated experience of performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs., • Analytically minded - you aren't afraid to dig in to troubleshoot issues and you're always thinking about ways to improve in order to drive retention of clients., • Strong project management skills with ability to prioritize and manage multiple tasks simultaneously to meet deadlines., • Excellent team player with strong collaboration skills., • Has a positive attitude and can-do mentality to drive teams forward., • Excited by digital marketing trends and inspired to enact best-in-class programs for clients., • Consistently demonstrates behavior in line with January Digital's core traits., • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices The salary range for this role in New York City is $90,500 to $110,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-Hybrid

Job DescriptionLocation: Newark, NJ 07101Date Posted: 08/06/2025Category: Case ManagementEducation: Bachelor's Degree Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term contract opportunities. Our client is seeking a motivated professional to work as a Case Manager in Newark, NJ. Compensation negotiable up to $25 per hour. SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY Provide case management and assessment to a Crisis population, in both an on-site and/or community setting; assures coordinated service delivery and successful client linkage with other programs and facilities; related duties as assigned. 1. Facilitates small education groups, problem solving groups, skill-building groups, larger socialization and therapeutic recreational-related groups and activities. Usually co-facilitated, 2. Maintains a caseload providing case management over various populations., 3. Responsible for documenting case management progress notes in a timely fashion., 4. Completes initial applications of referrals on a scheduled basis., 5. Plans, structures, and facilitates and maintains focus in groups to support skill acquisition, 6. Provide outreach for consumers that have missed their appointments., 7. Attend multi-disciplinary team meetings to provide input and obtain feedback about consumer cases., 8. Develop community contacts to secure community referrals to ensure consumers needs are met., 9. Utilize person centered approach to aid consumers to meet their prioritized needs., 10. Attend client trainings as appropriate to the position or for requirements for the agency to maintain positive open and respectful communications with consumers, families, and other involved persons., 11. Requires group facilitating, assessment, and log reporting of consumers. CLIENT'S REQUIRED EXPERIENCE & EDUCATION • BA in Mental Health or related field., • 2 year post degree relevant work experience., • Organized and demonstrates strong leadership and interpersonal skills DTG ADVANTAGES • Establish a relationship with one of the nation's largest referral agencies for behavioral-health, • Compensation processed weekly, • Flexible schedule: choose opportunities that best fit your schedule, • Ability to grow professionally., • Access to a broad array of client opportunities. DTG'S COMPANY OVERVIEW Delta-T Group has been in business for over 35 years, and connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. Title: Case Manager, up to $25/hrClass: Case Management Type: INDEPENDENT CONTRACTOR 1099Ref. No.: 1303301-1BC: #DTG107 Company: Delta-T Group North Jersey, Inc.Contract Contact: Contract Submit NJOffice Email: Phone: 800-426-0932Office Address: 1460 Route 9 North, Suite 300, Woodbridge, NJ 07095 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.Company DescriptionDelta-T Group's mission is to provide cost-effective, reliable referrals, and innovative staffing solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support.Delta-T Group's mission is to provide cost-effective, reliable referrals, and innovative staffing solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support.

Job Description Job Description - Producer, Badging (Event Registration) Brief Description We are looking for a Producer to join our team, in the badging department, located in East Rutherford, New Jersey. This position is a hybrid role; working from home, at our warehouse, and onsite for events. We provide cross-training opportunities in a multitude of divisions with incentives to learn and evolve skillsets. Come be a part of a quickly growing department. The ability to travel is a must. The Producer is a key operational role responsible for executing events of moderate complexity within their primary service (webcasting, AV, badging, or virtual concierge) while developing functional proficiency in a second service through cross-training. This role supports Senior Producers in delivering high-quality events, supervises independent contractors during busy seasons, and ensures client satisfaction through technical expertise and professional execution. The Producer plays a critical role in maintaining operational efficiency, contributing to team development, and advancing their skills to prepare for leadership roles. The ideal candidate is a technically adept, organized professional with strong teamwork skills and a commitment to learning across services. Duties and Responsibilities * On-site event registration * Technical support * Stage and prepare equipment for events * Customer service * Pack and ship equipment * Able to learn new technologies quickly * Professional demeanor * Must be Tech Savvy. Internet networking, printers * Ensure all gear is set up and working by showing the client a final sample of name badge and schedule printed * Ability to create a clean, professional presentation of our equipment * Be pleasant and energetic early in the morning Event Planning and Execution (70%) * Manage specific components of event production in primary service, including * Webcasting: Configure and manage live and virtual streams using platforms like Zoom, OBS, GSUITE and our proprietary software; ensure stable internet connectivity and high-quality audio/video output. Oversee production from pre to post including: coordinating with hosts, AV providers and venue staff. Setup and execution of hardware and software. Managing other contractors and employees to assure high end webcasts. * AV: Oversee setup, operation, and strike of audio, video, lighting, staging and scenic systems; coordinate with venue staff for vehicle loading requirements, power, internet, and rigging needs * Badging: Manage standard and RFID badging systems, oversee attendee registration workflows, and ensure timely badge production * Virtual Concierge: Supervise virtual event platforms, moderate attendee interactions, and troubleshoot platform issues for seamless guest experiences. * Execute event tasks according to production plans, ensuring timely setup, operation, and breakdown. * Assist Senior Producers in complex, multi-service events, applying cross-trained skills in a secondary service (e.g., a badging producer supporting AV services) * Serve as the primary point of contact for clients and TWST staff during events, addressing concerns and ensuring deliverables meet expectations. * Troubleshoot technical issues during events (e.g., audio feedback, streaming lag) under Senior Producer or Director guidance. * Assist with event planning, including preparing equipment lists, staffing schedules, and technical checklists. * Maintain and organize service-specific equipment, reporting any maintenance needs to Service Directors. * Document event details (e.g., setup configurations, issues encountered) for post-event reports. * Stay updated on service-specific technologies and best practices to enhance event delivery. Team Support and Supervision (20%) * Supervise independent contractors during events, delegating tasks and ensuring adherence to company standards. * Provide on-the-job training to coordinators, focusing on technical skills and event protocols. * Collaborate with Senior Producers and other Producers to coordinate multi-service events (e.g., combining webcasting and AV for hybrid events). * Participate in post-event debriefs, providing feedback on team performance and event outcomes. * Support Senior Producers in mentoring staff and reinforcing cross-training goals. Cross-Training and Skill Development (10%) Actively participate in cross-training to achieve functional proficiency in a second service within 6–12 months (e.g., a webcasting producer learning AV setup). * Example: Producer in AV should be capable of supporting basic webcasting tasks, such as configuring a Zoom stream or managing audio inputs. Attend cross-training workshops and shadow events in secondary services to build skills. Apply cross-trained skills during events to support flexibility and resource allocation. Provide feedback to Service Directors on cross-training program effectiveness. Education and Experience * Experience: 2-3 years in live event production, with proficiency in one of the following services: webcasting, AV, badging, or virtual concierge event services. * Technical Skills: * Webcasting: Proficiency with streaming platforms, encoding hardware, and network troubleshooting. * AV: Hands-on experience with audio mixers, lighting consoles, video switchers, and scenic set pieces * Badging: Familiarity with registration software platforms and badging hardware (e.g., Zebra printers, RFID scanner systems). * Virtual Concierge: Expertise in virtual event platforms and customer-facing moderation tools. * Cross-Training: Basic knowledge or training in a second service (e.g., a badging producer with introductory AV skills). * Teamwork: Ability to work collaboratively in fast-paced environments and supervise junior staff or contractors. * Problem-Solving: Capability to address technical or logistical challenges during events with minimal supervision. * Communication: Strong verbal and written skills for client interactions, team coordination, and reporting. * Availability: Flexibility to work irregular hours, including evenings, weekends, and travel for onsite events (especially for full-time roles). Key Skills and Competencies * Organization and prioritization skills * Attention to detail and accuracy * Confidentiality and Judgment * Communication and problem-solving skills * Information management skills * Ability to work independently and in collaborative environments * Ability to meet deadlines Schedule: * Day Shifts * Monday to Friday * Some weekend, mostly travel * Ability to travel, up to 40%. Experience: * Customer service: 2 year (Required) * IT: 1 year (Preferred) License/Certification: * Driver's License (Preferred) Job Title: Producer Employment Type: Exempt Full-Time Location: Hybrid - Remote, Warehouse (East Ruther, On-Site) Reports to: Amit Shame-Tov : Senior Manager, Badging Operations Compensation & Benefits Salary: $60,000 yearly Bonus: * Discretionary Bonus Eligible- Annual bonus based on company and individual performance Benefits: * Employer sponsored Medical, Dental and Vision plans * 401K Employee contribution plan (no match) * Employer paid Professional Development * Time Off: 3 Weeks Vacation 6.5 Sick Days * Parental Leave * Ancillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insurance Company Description

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.22 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine., • Maintains records of receipt, mailing dates, and other required information., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Submit work orders for certain requests., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor and replenishing and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and is capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$17—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY The Staten Island Justice Center (Justice Center; SIJC) offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement. The Justice Center provides judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative. The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice. The Staten Island Justice Center is seeking a Program Associate for its Diversion programming. Reporting to the Coordinator of Client Engagement, the Program Associate will support the engagement of Diversion-eligible individuals by conducting initial outreach, preliminary intakes, schedule programming, update compliance and lead completion protocols, facilitate off-ramps from programming, connect participants to resources and referrals, manage case files and records, and build awareness of the program among potential participants and legal and court stakeholders. The Program Associate will also support the Diversion team with regular operations, as needed. Responsibilities include but are not limited to: • Contact potential Diversion participants and describe the diversion option, conduct an initial intake and screening, and schedule them for programming;, • Explain program requirements and expectations to clients;, • Assist with conducting client and attorney outreach to ensure all mandated clients are effectively engaged;, • Provide written and verbal case updates to the court and other court staff including compliance reporting;, • Assist the Court Operations department with data entry;, • Ensure that all defendants who are mandated to services are connected with a case manager;, • Coordinate with stakeholders and clients to notify the court of non-compliance and re-arrests;, • Maintain organized records of outreach attempts, daily attendance sheets, completion, and other project details;, • Maintain accurate computer records in both the Center’s internal case management tool and a database that is shared with project partners;, • Prepare and circulate outreach materials and certificates of program completion;, • Assist with the development and implementation of new programs, protocols, initiatives, and/or interventions;, • Work with the clinical team to refer participants to voluntary social services;, • Facilitate and co-facilitate group-based programming;, • Research, identify and develop potential referral sources for program participants;, • Oversee documentation of program data the Data Analytic and Applied Research department to maintain quality of data;, • Participate in staff meetings, in-service trainings, and on- and off-site visits;, • Participate in staff evening and weekend community meetings, events, and programming, when necessary; and, • Additional relevant tasks, as necessary.Qualifications:, • Bachelor's degree and preferably 1-2 years of related experience in a related area or a high school diploma or equivalent and at least 5-6 years of relevant experience;, • Seeking a highly organized candidate with an ability to multi-task, and work in a fast-paced environment;, • Must be able to provide service in a strengths-based manner and understand the importance of meeting clients where they are;, • Willingness and interest in engaging individuals with mental health and substance abuse needs;, • Ability to work with people from diverse backgrounds in a culturally-competent manner required;, • Professional demeanor and ability to communicate appropriately with building stakeholders;, • Excellent organizational and interpersonal, communication and writing skills required; and Position Location: Staten Island, NY. Compensation: The compensation range for this position is $52,000 - $66,400 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR UYhmCZ0M5e

Job Description Job Purpose: The Garde Manger prepares artistic displays and composes trays as well specification designed salads, sandwiches, canapés, desserts, sauces, and all cold food preparations according to designated preparation methods. The Garde Manger is the primary driver of culinary artistry, fresh ingredients, quality and finesse in culinary design and presentation. The Garde Manger manages challenges and designs solutions and innovative answers in situations arising that require action and critical thinking in providing clients with the highest of quality and craftsmanship in displays and professionally composed dishes and displays. Responsibilities and Associated Duties: Under the direction of the General Manager, the Garde Manger’s primary responsibility is to innovative and artistic displays, spec-trays, quality salads, sandwiches, canapés, desserts and sauces and any cold preparation, which the General Manager directs. The Garde Manger prepares all displays and menu items according to Air Culinaire preparation methods while maintaining Air Culinaire Standards. • The Garde Manger is one of the leading culinary professionals in the ACW kitchen and will conduct himself or herself in the utmost professional manner whether they are directing prep cooks and fellow team members or working with external customers and peers., • This position is responsible to work with the Expo and prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, and overall compliance with ACES specifications associated with all Air Culinaire client orders., • The Garde Manger is responsible to verify that food quality and specifications match the kitchen issued specification in ACES., • This position is responsible for prioritizing food production orders, quality assurance, verifying the use of proper trays and packaging - and the overall compliance with ACES specifications associated with all Air Culinaire specifications and ACES orders., • Ensure food quality, use ACW specifications at all times and ensure that the food matches the presentation provided in the specifications., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per-year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • High school diploma or its equivalent required, with experience in new culinary trends preferred., • Individual must have 2-3 years of experience in a kitchen environment within a catering or fine dining establishment., • Current Safe Food Handling Certificate preferred., • Must have experience in cold food production., • Demonstrated ability to take orders and follow through as well as work well with others in a team-driven, fast-paced environment is essential., • Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation., • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.22 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Job Purpose: The Garde Manger prepares artistic displays and composes trays as well specification designed salads, sandwiches, canapés, desserts, sauces, and all cold food preparations according to designated preparation methods. The Garde Manger is the primary driver of culinary artistry, fresh ingredients, quality and finesse in culinary design and presentation. The Garde Manger manages challenges and designs solutions and innovative answers in situations arising that require action and critical thinking in providing clients with the highest of quality and craftsmanship in displays and professionally composed dishes and displays. Responsibilities and Associated Duties: Under the direction of the General Manager, the Garde Manger’s primary responsibility is to innovative and artistic displays, spec-trays, quality salads, sandwiches, canapés, desserts and sauces and any cold preparation, which the General Manager directs. The Garde Manger prepares all displays and menu items according to Air Culinaire preparation methods while maintaining Air Culinaire Standards. • The Garde Manger is one of the leading culinary professionals in the ACW kitchen and will conduct himself or herself in the utmost professional manner whether they are directing prep cooks and fellow team members or working with external customers and peers., • This position is responsible to work with the Expo and prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, and overall compliance with ACES specifications associated with all Air Culinaire client orders., • The Garde Manger is responsible to verify that food quality and specifications match the kitchen issued specification in ACES., • This position is responsible for prioritizing food production orders, quality assurance, verifying the use of proper trays and packaging - and the overall compliance with ACES specifications associated with all Air Culinaire specifications and ACES orders., • Ensure food quality, use ACW specifications at all times and ensure that the food matches the presentation provided in the specifications., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Paid Sick Leave for part time employees. Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per-year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • High school diploma or its equivalent required, with experience in new culinary trends preferred., • Individual must have 2-3 years of experience in a kitchen environment within a catering or fine dining establishment., • Current Safe Food Handling Certificate preferred., • Must have experience in cold food production., • Demonstrated ability to take orders and follow through as well as work well with others in a team-driven, fast-paced environment is essential., • Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation., • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Summary: The Family Team Conference Coordinator coordinates and performs an array of family team conferences (FTCs) involving families enrolled in the Safe Way Forward prevention program. Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Essential Job Functions: • Facilitate FTCs for families and staff to review services, assess progress together, and help develop a plan of action to either ensure further progress towards positive child welfare outcomes or end services as appropriate., • Coordinate with program staff and families the scheduling of FTCs and re-scheduling of missed and/or cancelled meetings., • Coordinate & Assign FTC request to ensure the scheduling of separate conferences for SURV & PCH., • Conduct/facilitate FTCs according to ACS protocol, FTC model and maintain fidelity of the FTC model; with the case planning team and families (in homes and virtually)., • Engage participants in non-ACS facilitated Family Team Conferences; which includes reassessment planning conferences and service termination conferences., • Conduct a brief review of prior FTC agreement service plan, family history in CONNECTIONS and hard case record prior to the FTC., • Conduct & participate in debrief meetings prior to FTC and when applicable (a debrief might be required) immediately after an FTC., • Ensure debrief meetings occur consistently with Case Planner, Trauma Counselor and/or unit Clinical Supervisor, to consult about any unresolved questions and/or concerns., • Ensure all conference participants sign Summary and Action Plan following conferences; for virtual conferences, facilitator will include a clause stating, “participants signed electronically”., • Facilitate up to three conferences per day., • Ensure Language Interpretation Services are secured when an FTC request is submitted and identifies a family needs translation., • Responsible for timely documentation of FTC’s Summary Plan and date entry of family team conferences in PROMIS and CONNECTIONS; within 72 hours of FTC., • Float within designated borough to provide FTC facilitation services as needed for the SWF program., • Review and identify external child welfare resources and community linkages., • Use conferences to model effective strategies for engagement, assessment and problem solving when appropriate., • Attend and participate in program staff meetings, case consultations, and related agency, model developer, and external training as appropriate., • Use knowledge of different types of FTCs and EBMs (e.g., high, medium, low) to make referral recommendations., • Work collaboratively with team members on challenging issues to resolve barriers or to develop effective interventions., • Utilize knowledge about ACS standards, SWF internal FTC policies and protocol in helping team to arrive at safety and well-being decisions., • Coordinate Elevated Risk Conferences with ACS.r Qualifications: Utilize the six-stage model for FTCs and encourage and support the use of specific program models (Solution-Based Casework, Functional Family Therapy, and Family Treatment/Rehabilitation) in interactions with families and staff. Education: Master’s degree and License in Social Work, (LMSW, LCSW preferred) or Mental Health Counseling (LMHC) and a minimum of 18 months of experience with children and families preferably in a child welfare setting or Master’s degree without a license with 2 years of work experience in a child welfare setting Experience Required: • Organizational skills, • Knowledge of child welfare is preferred, • Works to create and support a respectful and collegial environment., • Ability to clearly summarize a variety of solution and to facilitate consensus., • Ability to accommodate a flexible work schedule, including evenings., • Manages group facilitation and collaboration with staff and participants with professionalism and competence, ensuring the success and effectiveness of the program at large., • Regularly participates in training and professional development to augment conference/group facilitation skills and knowledge. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $29.04 - $33.07 Full-time Hours: 35 hours Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description LOCATION: Brooklyn, NY REPORTS TO: Therapeutic Case Management Supervisor DEPARTMENT: Family Support Services Safe Way Forward SCHEDULE: Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: MercyFirst’s A Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive prevention services including therapeutic case management and evidence-based intervention modalities to address IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV in the home. Range of services includes in-home visitation, crisis intervention, case management, advocacy, individual, group and family counseling, psycho-education and support, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in Brooklyn. POSITION SUMMARY: The Therapeutic Case Manager is responsible for screenings and assessment, engagement, safety planning and coordination of services and treatment for members of the family system experiencing IPV. Approach to service is family-centered, trauma-informed, strengths-based and emphasizes both short-term and long-term goals to restore and maintain Safety for all family members, Protect children from future exposure to IPV, and promote Healing and Improved Family Relationships. The qualified candidate will be responsible for adherence to reporting requirements and timelines and meeting programmatic outcome measures. REQUIRED QUALIFICATIONS: • Masters Degree in Social Work (MSW) or in a related Human Services field Required, • Prior experience working with children and families known to the Child Welfare system, impacted by Abuse and Trauma Required, • Prior experience working with families affected by IPV Preferred, • Demonstrate cultural competence and a commitment to anti-racism work, • Strong Engagement, Organizational and Communication skills, • Knowledge of and commitment to child welfare best practice standards, • Understanding and willingness to commit to the agency’s mission, core values and Sanctuary commitments, • Ability to accommodate a flexible work schedule, including evenings and weekends and to be on call for emergencies, • Proficiency in Microsoft Office suite, • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB). RESPONSIBILITIES: • Community-based, home-based case work counseling, crisis intervention, safety planning, advocacy, concrete services and referrals, family support and psycho-education with youth and families referred to SWF program in accordance with all applicable ACS, OCFS and Family Court standards, instructions and procedures, • Maintain caseload of 10-11 families, shared with another SWF case manager, alternating primary client as either the Survivor and child(ren) or the Person Causing Harm (PCH) to promote skill development from contrasting perspectives, • Participation in weekly rounds with Clinical Team to ensure integrated approach to case management and clinical services are aligned with family needs, • Facilitate the active participation of family members at Family Team Conferences (FTC) to build consensus around the development of Service Plans that address individual and family system needs and expectations to restore Safety, and promote Stability and Well-being outcomes, • Training and Participation in the implementation of evidence-based/supported models of practice and treatment: Trauma-Focused-CBT (TF-CBT), Alternatives for Families CBT (AF-CBT),, • Responsible for completing timely and accurate Progress Notes, Family Assessment and Service Plans, Court Reports, • Responsible to maintaining case documentation and data entry into systems of record: Connections, PROMIS and ASARA, • Availability to assist with 24 hour on-call support to program personnel and clients, • Participation in weekly supervision, program meetings, trainings and workshops to enhance professional development and advance program development initiatives, • Establish and sustain a workplace environment that is respectful and supportive of staff, all members of family affected by IPV, community service providers, and other external stakeholders, • Collaborate with other community-based service providers to advance family-specific needs and assist with obtaining services including, but not limited to safe housing, emergency financial assistance an, health care, mental health services, substance abuse services, education services, legal advocacy, and representation, parenting support BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family, • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, 12 paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program, • Employee recognition activities Salary Range: $61,800-$63,860 per year Hiring Incentive - $1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job DescriptionPosition: Care Manager. Description: The Care Manager (CM) works with Medicaid Health Home clients with complex healthcare needs, and responsibility for overall management of a caseload of approximately 25-30 clients. Responsibilities • Responsible for the overall caseload management and case management team service delivery.• Conduct comprehensive assessments or reassessments inclusive of medical, behavioral, rehabilitative and long-term care and social service needs.• Develop and implement individualized patient-centered care plans to identify the member’s needs and goals and include family members and other social supports as appropriate.• Case conference with a primary care physician and/or specialists and other care team members identify and involved in the member’s care plan.• Refer and link the client to needed services to support care plan goals, including medical/behavioral health care, patient education and self-help/recovery and self-management.• Following up with the hospital or ER upon notification of a client's admission and/or discharge.• Facilitating discharge planning from an ER, hospital, residential or rehabilitative setting to a safe transition/discharge where care needs are in place.• Coordinate the provision of services including as per their acuity level.• Support adherence to treatment recommendations.• Monitor and evaluate a client’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services as appropriate.• Complete all required internal and external trainings. • Adhere to agency personnel policies, expectations and professional requirements. Qualifications, Experience & Requirements Education: Bachelor’s degree and/or CASAC certification.Experience: 2 years case management, care coordination or case management experience, working in community-based programs. Experience working with Medicaid, chronically ill and/or functionally challenging populations.Technical skills: computer literacy, EMR/database familiarity, proficiency/familiarity with mobile technology.Cultural competence: awareness of and ability to work non-judgmentally with diverse and culturally complex populations.Interpersonal skills: critical thinking skills, writing and oral communication skills; energetic and positive approach to working with in an evolving and challenging environment.Travel: ability and willingness to travel throughout NYC.Language: bi-lingual (English/Spanish) preferred.

Job Description LOCATION: Brooklyn, NY REPORTS TO: Therapeutic Case Management Supervisor DEPARTMENT: Family Support Services Safe Way Forward SCHEDULE: Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: MercyFirst’s A Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive prevention services including therapeutic case management and evidence-based intervention modalities to address IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV in the home. Range of services includes in-home visitation, crisis intervention, case management, advocacy, individual, group and family counseling, psycho-education and support, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in Brooklyn. POSITION SUMMARY: The Therapeutic Case Manager is responsible for screenings and assessment, engagement, safety planning and coordination of services and treatment for members of the family system experiencing IPV. Approach to service is family-centered, trauma-informed, strengths-based and emphasizes both short-term and long-term goals to restore and maintain Safety for all family members, Protect children from future exposure to IPV, and promote Healing and Improved Family Relationships. The qualified candidate will be responsible for adherence to reporting requirements and timelines and meeting programmatic outcome measures. REQUIRED QUALIFICATIONS: • Masters Degree in Social Work (MSW) or in a related Human Services field Required, • Prior experience working with children and families known to the Child Welfare system, impacted by Abuse and Trauma Required, • Prior experience working with families affected by IPV Preferred, • Demonstrate cultural competence and a commitment to anti-racism work, • Strong Engagement, Organizational and Communication skills, • Knowledge of and commitment to child welfare best practice standards, • Understanding and willingness to commit to the agency’s mission, core values and Sanctuary commitments, • Ability to accommodate a flexible work schedule, including evenings and weekends and to be on call for emergencies, • Proficiency in Microsoft Office suite, • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB). RESPONSIBILITIES: • Community-based, home-based case work counseling, crisis intervention, safety planning, advocacy, concrete services and referrals, family support and psycho-education with youth and families referred to SWF program in accordance with all applicable ACS, OCFS and Family Court standards, instructions and procedures, • Maintain caseload of 10-11 families, shared with another SWF case manager, alternating primary client as either the Survivor and child(ren) or the Person Causing Harm (PCH) to promote skill development from contrasting perspectives, • Participation in weekly rounds with Clinical Team to ensure integrated approach to case management and clinical services are aligned with family needs, • Facilitate the active participation of family members at Family Team Conferences (FTC) to build consensus around the development of Service Plans that address individual and family system needs and expectations to restore Safety, and promote Stability and Well-being outcomes, • Training and Participation in the implementation of evidence-based/supported models of practice and treatment: Trauma-Focused-CBT (TF-CBT), Alternatives for Families CBT (AF-CBT),, • Responsible for completing timely and accurate Progress Notes, Family Assessment and Service Plans, Court Reports, • Responsible to maintaining case documentation and data entry into systems of record: Connections, PROMIS and ASARA, • Availability to assist with 24 hour on-call support to program personnel and clients, • Participation in weekly supervision, program meetings, trainings and workshops to enhance professional development and advance program development initiatives, • Establish and sustain a workplace environment that is respectful and supportive of staff, all members of family affected by IPV, community service providers, and other external stakeholders, • Collaborate with other community-based service providers to advance family-specific needs and assist with obtaining services including, but not limited to safe housing, emergency financial assistance an, health care, mental health services, substance abuse services, education services, legal advocacy, and representation, parenting support BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family, • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, 12 paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program, • Employee recognition activities Salary Range: $61,800-$63,860 per year Hiring Incentive - $1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job DescriptionCase Manager PURPOSE OF POSITION The Case Manager is responsible for providing comprehensive case management services to individuals living with HIV/AIDS (PLWHA) who are engaged in supportive counseling and behavioral health services. This position ensures that clients receive coordinated, person-centered care that addresses their mental health, medical, social, and economic needs. The Case Manager works closely with clinical and support staff to assess client needs, develop service plans, coordinate care, and provide advocacy and linkage to essential services such as housing, financial assistance, substance use treatment, and healthcare. RESPONSIBILITIES The major responsibilities of this position include, but are not limited to: 1. Client Assessment & Service Planning • Assess clients’ needs for services and cooperatively develop an intergraded care plan and goals with the client and other providers., • Conduct comprehensive client intake, psychosocial needs assessments to determine client needs and service eligibility., • Develop client-centered service plans, assessments and re-assessments in collaboration with clients and their care team., • Monitor client progress and adjust service plans as needed to support goal achievement., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service and the provision of high-quality social services that are in compliance with the PHS/NYC DOH, Ryan White Part A requirements, and agency policies and procedures.2. Care Coordination & Service Linkage, • Connect clients to mental health counseling, substance use treatment, HIV primary care, housing assistance, food security programs, and other supportive services., • Assist clients in navigating Medicaid, Ryan White programs, ADAP, HOPWA, and other public benefits., • Collaborate with healthcare providers and social service agencies to ensure holistic and integrated care., • Work collaboratively with team members to provide outreach and engagement to hard-to-reach clients.3. Advocacy & Client Support, • Advocate for clients' rights and ensure they receive appropriate, stigma-free services., • Address barriers to care such as homelessness, mental health stigma, discrimination, and financial instability, transportation etc., • Work with the client to identify barriers to goal attainment and help resolve those barriers, i.e., keeping scheduled appointments with appropriate service providers, medication regimen for adherence while promoting good health., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services.4. Crisis Intervention & Psychoeducation, • Provide short-term crisis intervention and de-escalation support., • Educate clients about HIV treatment adherence, harm reduction, self-care, and mental health wellness., • Facilitate peer support groups and workshops on behavioral health topics., • Facilitate groups, as designated, to address wellness issues, enhance life skills, and assist clients in achieving self-sufficiency.5. Documentation & Quality Assurance·, • Maintain accurate and timely case notes in Electronic Health Records (EHR) and other required databases., • Ensure compliance with HIPAA, funder requirements, and agency policies., • Participate in quality assurance and performance improvement initiatives., • Document each encounter with each client via accurate progress notes., • Attend and participate in Quality Improvement and Performance Improvement teams and tasks., • Participate in program meetings, trainings, and client case conferences., • Ensure adherence to client confidentiality procedures as governed by HIPAA and HCC confidentiality policies and procedures., • Attends required meetings, conferences, supervision, trainings, and professional development.QUALIFICATIONS, • Associate degree in Social Work, Counseling, Human Services, Psychology, Public Health, or a related field required. Bachelor’s degree preferred., • Bachelors’ degree in Social Work or Counseling preferred., • At least 1 year of experience in case management, HIV/AIDS services, and/or preventive services., • Experience facilitating groups., • Strong cultural competency in working with diverse populations, including PLWHA, BIPOC, LGBTQ+, and immigrant communities., • Knowledge of harm reduction, trauma-informed care, and motivational interviewing., • Ability to work independently and collaboratively in a fast-paced environment., • Strong organizational, communication, and problem-solving skills., • Strong interpersonal and excellent verbal and written communication skills., • Organizational and problem-solving abilities to assist clients with complex needs., • Effective client engagement and needs assessment skills., • Experience on NYC health and human services systems, processes, and services., • Competency in Microsoft applications including Word, Excel, and Outlook., • Language Proficiency (English/ Haitian Creole, French and/or Spanish,) preferred., • Must be able to pass a background check, • Passion for HCC’s mission.

Job Description Want to join an agency where your hard work will be recognized? An agency where you'll have abundant opportunities to learn and grow while significantly impacting your skillset and your client's bottom line? If so, hi, we're Socium Media! We're a performance marketing agency recently awarded as one of Adweek's Fastest Growing Agencies in the U.S. 👋🏻 We work with a wide range of clients, including Eberjey, Catbird, and Vince, to name a few. Helping brands grow their business is our forte—several of our performance marketing campaigns have received recognition from Digiday, US Search Awards, and others. As a remote-first agency, our commitment to employee well-being is the key to our sustainable growth, and we've got the chops to show for it. Our company culture has received recognition from Inc. Magazine, Fortune Magazine, Google, and Great Place To Work®. We facilitate several in-person team-building events a year, including a team retreat during the fall, 'Socium University' courses for knowledge sharing and continuing education, and quarterly business review meetings to offer transparency on the state of the business and discuss anonymous comments or questions. All that to say—it's not only fun and fulfilling to work here, but your voice, opinions, and ideas matter, too. Does this resonate with you? Let's dive into the specifics of this role! Skills & Experience • Team player with excellent written and verbal communication skills (there is a reason this is the first bullet—it's our most important qualification), • Comfortability managing budgets of at least 6 figures in ad spend per month, • 3+ years of experience in day-to-day management of paid social campaigns on Facebook/Instagram, • B2C e-commerce & direct response experience, • Able to discuss advanced technical concepts and strategic plans in a clear and concise manner to a wide range of audiences, • Strong understanding of Microsoft Excel and formulas to help drive efficiencies for day-to-day tasks; pivot tables, Vlookups, SUMIFS, are your jam, • Experience running TikTok/Pinterest/Twitter campaigns, • A working knowledge of Google campaigns and the components of a product feed, • Analytical thinker—always asking the "why" and not afraid to speak up, • Run day-to-day paid social operations for clients that could span across multiple verticals, • Fully manage and take sole "ownership," as an account lead, of at least one client within the first two months, depending on business needs, • Launch, manage, and conduct frequent testing on campaigns, • Lead weekly touchpoint and strategy calls for your client(s), • Collaborate across channel teams to create blended paid media strategies with the client's KPIs and goals as the north star, • Stay on top of your clients' competitive landscape and industry changes, • Prioritize knowledge sharing with channel and account teams, step in to offer a helping hand to channel team members when appropriate, • $75,000+, • Unlimited PTO, • Paid parental leave, inclusive of adoption, • Company-paid healthcare coverage, • Empower 401(k) with up to 4% company match, • $300 yearly continuing education stipend, • Company donation match of up to $400 a year for any employee donations made to a 501(c)(3) nonprofit organization, • Next position: Paid Social Manager In alignment with our core value to become 1% better every day, we are committed to creating and cultivating a diverse and inclusive workplace, and we're proud to be an equal opportunity employer. We aren't cookie cutters—we offer a workplace where can flourish and grow, regardless of background and identity. If you don't meet 100% of the criteria above but are excited about the opportunity and what you could contribute, we encourage you to apply! Please be mindful of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information or to influence you to pay a fee for services related to recruitment or training. Socium Media will never charge any application, processing, or training fee at any point during our hiring process. All of our job openings can be found on our careers page at . If you're unsure about messaging you believe you've received from the Talent Acquisition team here at Socium, please reach out to our Director of People Operations, Kaelyn Keith, at to confirm the source before taking any further action.

Job Description Job Title: Lead Mailroom Associate Reports To: The Lead Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Lead Mailroom Associate provides oversight of mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center in a timely manner. This position leads (with direction on supervisor) the client services onsite. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine., • Maintains records of receipt, mailing dates, and other required information., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Submit work orders for certain requests., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor and replenishing and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed., • Assigns tasks to team members., • Determines the completion timeline and monitor progress to keep the project on track and on schedule., • Communicates clear instructions to team members., • Creates and distribute reports to update the company on the team's progress., • Works in conjunction of supervisor to determine day-to-day operational needs at site. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred., • 1+ year of lead experience preferred, or the equivalent of professional experiences., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to communicate and discern information effectively with onsite staff using vision, hearing, and oral/written comprehension., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$27—$27 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Case Manager (Spanish/English) A PLUS CONTRACT TO HIRE Schedule: MONDAY TO FRIDAY 9AM TO 5PM What We Do: Our client believes everyone deserves a home. We work to ensure that tenants have the tools and support they need to achieve housing stability and long-term recovery. What You’ll Do: * Conduct intake and needs assessments for tenants and families, with periodic re-assessments. * Review documentation to establish tenant eligibility and maintain accurate tenant files. * Develop independent living plans with tenants, setting both short- and long-term goals. * Help tenants access community resources and make referrals to internal and external services. * Support tenants in overcoming barriers, advocating for themselves, and working toward self-sufficiency. * Monitor and document tenant progress through regular contact and visits. * Participate in case conferences and follow up with tenants and referral organizations. * Assist tenants with applications for benefits and entitlements; may escort tenants to appointments. * Conduct home visits to evaluate living conditions and provide continued support. * Input data into the program database and prepare required reports (weekly, monthly, quarterly, and annual). What We’re Looking For: * Bachelor’s degree (B.A., B.S.W., or related field). * Experience working with the Seriously and Persistently Mentally Ill (SPMI) population preferred. * Strong advocacy, communication, and problem-solving skills. * Compassion, patience, and a commitment to helping clients achieve long-term stability.

Job Description Job Title: Bilingual Case Manager (Spanish) Location: Manhattan, NY 10003 Schedule: Sunday through Thursday | 10:00 AM – 6:00 PM 1 plus year experience needed in a Homeless Shelter environment Contract - "Possibility to go Perm" Make a Real Impact—Help Individuals Secure Permanent Housing Are you passionate about helping people reclaim stability in their lives? Our client is a mission-driven organization that believes everyone deserves a home—and they do the work to make that happen. We're seeking a compassionate and organized Bilingual Case Manager (Spanish) to join their dedicated team. Key Responsibilities: * Carry a caseload of approximately 15 clients * Conduct psychosocial evaluations and regular client assessments * Meet weekly with clients to support their recovery and housing goals * Develop individualized service plans and encourage harm reduction practices * Prepare and submit all necessary housing application documentation * Provide counseling and guidance throughout the housing process * Maintain timely and accurate case notes and records, in accordance with agency and City/State guidelines Qualifications: * Bilingual in Spanish and English strongly preferred * Previous case management or social services experience a plus * Strong organizational and communication skills * Ability to work independently and manage multiple priorities * Familiarity with housing systems and recovery-oriented practices a bonus Schedule: This is a full-time position with a unique Sunday–Thursday schedule (10 AM – 6 PM), allowing for better weekday service coverage and Friday/Saturday flexibility. Why Apply? * Join a compassionate, values-driven team * Make a direct difference in people’s lives * Competitive compensation and benefits * Growth opportunities in social services and housing support Apply today and help build brighter futures—one home at a time.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $28.32/hr. Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders. Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description JOB TITLE: Program Associate - Homeowner Hub Team DEPARTMENT: External Affairs REPORTS TO: Program Manager FLSA: Nonexempt SALARY RANGE: $55,000- $65,000 About the Center The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families with a median annual income of $46,000 keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. Position Summary The Center is hiring a Program Associate to join a team dedicated to helping middle and working-class homeowners throughout the state with a broad range of issues, including foreclosure prevention, scam prevention, coastal recovery and resiliency, and more. We are looking for individuals who are passionate about providing impactful and high-quality experiences to marginalized populations to staff our direct services programs, including our foreclosure prevention and resiliency hotlines, our live chat counseling service, and client support services for our lending programs. The Program Associate is a full-time, non-exempt position based in our office in New York, NY. Program Associates serve as gateways to New York neighborhoods, assessing and triaging multi-layered client issues and coordinating with a variety of non-profit and governmental partners. Program Associates directly further the Center’s mission to promote and protect affordable homeownership by engaging with homeowners through phone calls, online live-help platforms, and outreach events. This is a full-time, non-exempt position. This is a hybrid role intended for candidates within commuting distance from our office. Essential duties include, but are not limited to: • Serve as the initial point of contact for inquiries from homeowners, potential homebuyers, community-based organizations, and governmental partners, ensuring that the Center’s mission and services are effectively communicated;, • Conduct inbound and outbound calls to homeowners regarding: foreclosure; mortgage delinquency; resiliency programs, including Homefix, our home repair lending program, and FloodHelpNY; flood insurance; loan modification scams; foreclosure prevention loans; and Network Partner housing counseling and legal services., • Collect detailed intake information about caller issues and determine the best way to address the homeowner’s needs; explain complex concepts and give helpful information to homeowners about their issue., • Refer homeowners to partners when appropriate and provide guidance that prepares clients to meet with housing counselors, legal service providers, caseworkers, governmental agencies, and other service providers, ensuring a smooth hand-off between clients and providers., • On outreach calls, research client information, analyze fact scenarios based on complex rule sets, and engage affected residents with explanations of vital services;, • Operate innovative live chat services that deliver online counseling to homeowners;, • Maintain current knowledge of trends and developments in affordable homeownership and housing sectors;, • Provide attentive, insightful, and efficient service to all callers while maintaining a high level of client service standards., • Provide constructive analysis and suggestions with team members to increase efficiency, identify successful tactics, meet challenging and fluid deadlines, and contribute to the overall effectiveness and impact of the Center’s direct service programs;, • Collaborate across the Center’s departments, carrying out special outreach projects and messaging around key organizational policy and programmatic initiatives;, • Attend outreach events to educate homeowners about the Center’s services;, • Maintain accurate data regarding client service activity in program databases;, • Report to partners in government and other non-profits about client issues and trends;, • Respond to escalated issues and inquiries from stakeholders;, • Commitment to company culture and values;, • Bachelor’s degree or an equivalent combination of education and experience required;, • Excellent problem-solving skills and good judgment;, • Excellent communication skills, both written and spoken;, • Exceptional patience and friendliness;, • Experience working in or being a client of housing counseling, legal services, disaster recovery, constituent services, a plus., • Experience in case management is a plus., • Familiarity with New York City and State government and non-profit sector resources a plus;, • Bilingual in English and one other language, including Spanish, Russian, or Cantonese, is a plus., • This position will occasionally require participation in evening and weekend events. As such, the successful candidate must be flexible in terms of work schedule., • Must work well with the public and fellow staff members;, • Computer data entry skills required;, • Fluency with Microsoft Office (Word, Excel, PowerPoint) and knowledge of Salesforce or other CRM is desirable., • Able to meet rigorous deadlines and handle challenging tasks with efficiency and attention to detail;, • Passionate about promoting affordable homeownership, thriving, and equitable New York neighborhoods;, • Effective Communication and Collaboration:, • Actively seeks and values feedback, fostering an open feedback culture within the team and organization., • Communicates effectively with managers and team members, providing regular progress updates and effectively managing priorities to meet deadlines., • Collaborates with team members and identifies opportunities to streamline tasks and enhance efficiency., • Cultural Competence and Awareness:, • Works effectively with colleagues, partners, and community members from a variety of cultural, professional, and personal backgrounds., • Understands the unique challenges and strengths of NYC neighborhoods, particularly historically marginalized and under-resourced communities., • Listens attentively to community members’ concerns, validates experiences, and responds with compassion and professionalism., • Basic understanding of how systemic discrimination and economic barriers impact homeownership, housing access, and wealth-building in NYC communities., • Continuous Learning and Growth:, • Maintains a growth mindset, welcoming constructive feedback to foster personal and professional development., • Regularly required to speak English clearly and hear the spoken word well;, • Regularly required to physically operate routine office equipment such as telephones, computers, etc., • Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens., • Occasionally required to lift heavy equipment such as boxes, posters, etc., especially for special events. To apply for this position, please submit your cover letter with salary requirements, resume, and 3 work-related references through our website, cnycn.org. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled This is a hybrid role intended for candidates within commuting distance from our New York office. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting . Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact . We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity. To learn more, visit cnycn.org Powered by JazzHR 5pUaLD1uvT

Zurich is seeking an experienced National Account Excess Casualty Underwriter (Senior or AVP). We are looking for talented professionals to join our Atlanta, New York and Chicago office. While this position will be based out of Zurich office location, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. As a National Account Excess Casualty Underwriter (Senior or AVP) you will have the opportunity to grow and develop your career as a member of seasoned and dynamic team. You will be underwriting National Account new and renewal business, under limited direction, utilizing The Zurich Way of Underwriting Framework within delegated authority levels on highly complex accounts. We focus strongly on our customers and are seeking someone with the ability to develop exceptional relationships and a strong market facing presence. Experience with National Account excess casualty and umbrella lines is preferred. This role filled at either the Senior Underwriter OR AVP level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Our National Account Excess Casualty Underwriter is responsible for: • Proactively seeking renewal and new account opportunities., • Demonstrating specialized knowledge and expertise in underwriting National Account business., • Completing detailed opportunity assessments with key distributors to identify growth opportunities., • Contributing to the development and completion of proposals. Provide technical guidance, assistance, and training to lower-level underwriters., • Qualifying accounts that meet the organization's appetite, balanced with sound business opportunity., • Making agent/broker/customer and on-sight calls with a planned and well-prepared purpose., • Negotiating Terms & Conditions and closing deals., • Cross-Selling other lines of business to increase product density with the account., • Participating in Sales Team meetings as related to assigned brokers and / or territory., • Proactively engaging in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date., • Developing strong broker and client networks as related to industries underwritten by Business Unit. National Account Excess Casualty Underwriter (Senior) Qualifications: • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment OR National Account Excess Casualty Underwriter (AVP) Qualifications: • Knowledge of Microsoft Office, • Experience working in a team environment, • Experience with Umbrella underwriting Preferred Qualifications: • Bachelors Degree, • CPCU, • Advanced knowledge of National Account Excess Casualty product lines, • Knowledge of National Account Primary Casualty and loss sensitive programs and accounts, • Strong broker/customer relationships, • Excellent communication skills, • Excellent skills in relationship building, • Strong presentation skills, • Results oriented At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click ___. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The combined salary range for this position is $98,300.00- $213,000.00. The proposed salary range for the Senior level is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. For the AVP level is $130,000.00 - $213,000.00, with short-term incentive bonus eligibility set at 20%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click ___ to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - New York, AM - Atlanta, AM - Chicago Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-SG1 #LI-DIRECTOR #LI-HYBRID

Job Description Company Overview Our client is a compelling residential property management group with over 20 years of property management experience, offering a variety of services in property maintenance, asset management, and financial management. Their exceptional blend of seasoned professionals that lead with precision and the warmth of a family-owned business. At the heart of their approach, our client commits to fostering genuine, positive relationships with tenants and by extension, providing an enhanced living experience. Position Overview The Assistant Property Manager (APM) supports the Property Manager in overseeing the day-to-day operations of the property, ensuring smooth leasing, tenant relations, compliance, and maintenance coordination. This role is critical to maintaining high occupancy, resident satisfaction, and compliance with company standards and housing regulations. Location: Newark, NJ Reports to: Property Manager Schedule: Onsite Employment Type: Full-Time Hourly Rate: $25.00 USD/Hour Key Responsibilities Leasing & Marketing • Assist with leasing efforts including tours, applications, and move-in/move-out coordination., • Maintain accurate availability and pricing information., • Provide excellent customer service by responding to resident inquiries and concerns in a timely manner., • Enforce lease terms and community policies., • Maintain accurate resident files, records, and reports., • Process rent payments, late fees, and other charges; assist with collections., • Prepare weekly/monthly reports for ownership and management., • Enter and track work orders, following up to ensure timely completion., • Assist with vendor scheduling and contract compliance., • Assist with budget preparation and monitoring., • Review invoices and ensure timely processing., • 1–3 years of experience in property management or related field (multifamily preferred)., • Knowledge of leasing, resident relations, and property operations., • Strong organizational, communication, and problem-solving skills., • Proficiency in property management software (e.g., Yardi, Rent Manager, AppFolio)., • Familiarity with affordable housing programs and compliance is a plus., • Customer service-oriented with strong interpersonal skills., • Ability to work independently and as part of a team., • Detail-oriented with strong time management. EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

Job Description We are seeking a Residential Manager - Group Home to become a part of our team! The Resident Manager will ensure that the residence assigned is operating effectively and that they are in compliance with the policies and procedures set by the Agency. This individual will supervise staff and ensure that the consumer population is being handled effectively at all times. Responsibilities: • Be familiar with the residential operations manual so as to ensure implementation of compliance with Agency policies and procedures., • Knowledgeable of all required emergency procedures so as to provide leadership during the practice or actual drills., • Responsible for the handling of reporting of both incidents and behavioral problems; to ensure the appropriate follow-up of such situations is in compliance with the Agency policies and governmental regulations., • Monitor, as well as participate in as necessary, all scheduled and needed client appointments, and keep the Director informed of each consumer medical situation., • Provide staff coverage in the event of a shortage, • Work on projects on an on going basis as assigned by the Residential Director, • Possess a minimum of Bachelors Degree, • at least (2) two years of related work experience working with the developmentally disabled community, • two (2) years must be in a managerial/supervisory capacity in group homes, • Must be SCIP, AMAP, and CPR/First Aid certified and familiar with OPWDD regulations, • Valid NYS Drivers License required.Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Job Summary: We are seeking a dynamic Community Manager to join our growing residential property management group to oversee a 600+ unit new development in Jamaica, Queens. Experience with both market and tax credit/affordable properties is a must. Essential Responsibilities: Owner(s) & Resident Relations: • Interacts directly with property owners, asset managers, and business partners to ensure client satisfaction., • Interfaces with residents to address issues/concerns and enhance the living environment., • Works collaboratively with other teams (i.e., compliance, leasing, and accounting), • Building Operations/Compliance/Leasing:, • Manages day-to-day operations of the property while emphasizing a positive response to resident concerns., • Ensures that the properties pass all tax credit audits, reviews, and inspections., • Ensures compliance with tenant income and rent restrictions imposed by regulatory and partnership agreements., • Completes annual/quarterly/monthly compliance reporting as required., • Works closely with brokers and agencies to lease vacancies., • Obtains proposals for general repairs/minor capital projects, coordinates with vendors and reviews work after completion., • Negotiates all service contracts (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.)., • Responds to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions., • Participates in preparation of annual budgets and monthly financial reports., • Assures that appropriate insurance requirements are in place for all properties., • Drafts annual NYS HCR apartment registration for review and submission., • Provides direction and scheduling to office, building and leasing staff. Ensures compliance with policies., • Sets goals and objectives for staff, • Supervises the work of outside contractors at the property to ensure compliance with contractual agreements, municipal codes, and safety standards., • Bachelor’s degree in business, marketing, real estate or finance or equivalent experience in residential property management., • 5 years of residential rent regulated property management experience in NYC., • Experience with LIHTC units., • Experience with Yardi Voyager., • Certified in TaCCs., • Working knowledge of building operations and maintenance., • Proficient in Microsoft Outlook, Excel, Word and PowerPoint., • Displays diplomacy while handling difficult issues and challenges in a calm, rational manner and inspires others to do the same., • Achieves results within timelines. Demonstrates levels of urgency appropriate to the situation., • Builds and maintains trust with owners, residents, staff and contractors/vendors using open, honest and regular communication.Company DescriptionGenuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish. At Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. Genuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish.\r\n\r\nAt Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. \r\n\r\nGenuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Property Manager – Job Description The Property Manager will manage a portfolio of residential co-ops and condos while maintaining the company’s high standard for client service. The ideal candidate is an experienced, hands-on professional responsible for all aspects of property management, including communication with board members, residents, and building staff. This individual will also ensure the smooth running of building operations, compliance with local laws, and handle staff management. Key Responsibilities:  Portfolio Management: Manage a residential portfolio of co-ops and condos, serving as the primary point of contact for board members, residents, attorneys, architects, engineers, and building staff.  Regulatory Compliance: Ensure compliance with all NYC housing laws and building regulations; manage the resolution of violations and attend administrative hearings as necessary.  Staff Management: Oversee all building staff, including hiring, training, and terminations; represent the building at 32BJ labor hearings and arbitrations.  Capital Projects & Repairs: Supervise capital improvement projects, major repairs, and building-wide initiatives to ensure quality and timely execution.  Procurement & Contracts: Collaborate with Purchasing to acquire goods and services, monitor contract terms and costs, and approve invoices for payment.  Board Meetings: Attend and present at monthly board meetings to report on operations, financials, and ongoing projects.  Budget Management: Develop, manage, and oversee operating budgets, and present financial recommendations to the board.  Customer Service: Deliver exceptional customer service to ensure positive relationships with both clients and residents.  Additional Duties: Perform other duties as assigned to ensure the smooth operation of the portfolio. Qualifications:  Education: Bachelor’s degree preferred.  Experience: Minimum of 4-6 years of experience managing NYC residential co-ops and condos a MUST.  Knowledge: Strong understanding of budgeting, building systems, maintenance, and staff management. Familiarity with NYC housing laws, building codes, and union contracts (32BJ).  Skills: o Excellent organizational and project management skills. o Strong verbal and written communication, including the ability to make compelling presentations. o Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. o Effective at managing multiple priorities simultaneously.  Client Service: Exceptional customer service and interpersonal skills, with the ability to build strong relationships with clients, residents, and vendors.  Problem-Solving: A proactive, solutions-oriented mindset with the ability to manage high-pressure situations calmly.  Teamwork: A collaborative team player with a desire to grow professionally and take on additional responsibilities. Additional Requirements:  Strong leadership ability and a high level of accountability.  Availability to attend evening board meetings and handle urgent situations as needed.

Job Description Henick-Lane is a leading provider of reliable, cost-effective, and state-of-the-art HVAC construction, installation, and maintenance services in NYC and surrounding areas. Our mission is to help clients save energy and reduce costs through innovative HVAC solutions while maintaining a focus on quality workmanship. We are seeking an experienced HVAC Project Manager to join our dynamic team in New York City. In this pivotal role, you will oversee HVAC projects from inception to completion, ensuring quality standards are met while contributing to our mission of delivering efficient and innovative solutions. Job Description • Provide full turnkey solutions for mechanical contracting projects, managing all aspects of construction to meet customer needs and deliver comprehensive, customized solutions., • Oversee and ensure mechanical contracting projects are completed on schedule, within budget, and according to the defined scope of work., • Coordinate and manage subcontractors, engineers, architects, trades personnel, and in-house labor to ensure smooth and efficient project execution., • Procure HVAC, plumbing, and piping materials, tools, and equipment, ensuring timely and cost-effective purchasing and inventory management., • Conduct daily job site visits and inspections; collaborate with the Safety Director and Quality Control teams to ensure all safety standards and quality specifications are met., • Manage the sequencing of mechanical system installations, including HVAC, plumbing, and piping, ensuring coordination between different trades., • Prepare and manage project documentation, including RFIs, schedules, proposals, and correspondence. Review subcontractor change orders and manage the resolution of any field-related issues., • Analyze cost and pricing data, perform bid evaluations, and assist in value engineering and cost control measures., • Assess site conditions and customer requirements to develop practical solutions, providing clear cost estimates and accurate schedule projections., • Negotiate with approved vendors, review material submittals, and approve project-related invoices for accuracy., • Provide exceptional customer service by maintaining regular communication with clients, addressing concerns, providing updates, and ensuring client satisfaction throughout the entire project lifecycle., • Minimum 5 years of experience working in an HVAC/Mechanical contracting company., • Strong ability to multitask and manage multiple priorities in a fast-paced environment., • Excellent negotiation skills, with experience in vendor management and cost control., • Exceptional verbal and written communication skills for clear and effective interaction with clients, subcontractors, and internal teams., • Proficient in computer use and Microsoft Office (Word, Excel, Outlook, PowerPoint)., • Experience with Sage 100 (or similar accounting/software systems) is a plus. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected characteristic as established by law. Company DescriptionFor nearly 60 years, Henick-Lane has been the source clients have relied on for the finest in mechanical construction and service. During a time of increasingly complex energy demands and standards, our experienced management team and skilled workforce proudly maintain an ongoing and continually expanding reputation for success. Our philosophy is to earn and build strong relationships with our clients, treating each client as a member of the Henick-Lane family. We serve clients throughout the industrial and commercial marketplaces, striving for unparalleled customer service in all aspects of our business.For nearly 60 years, Henick-Lane has been the source clients have relied on for the finest in mechanical construction and service. During a time of increasingly complex energy demands and standards, our experienced management team and skilled workforce proudly maintain an ongoing and continually expanding reputation for success.\r\n\r\nOur philosophy is to earn and build strong relationships with our clients, treating each client as a member of the Henick-Lane family. We serve clients throughout the industrial and commercial marketplaces, striving for unparalleled customer service in all aspects of our business.

Job Description We are currently seeking an experienced HVAC Service Manager to join our team for a position in the New York, NY area. Job Responsibilities: • Assumes direct ownership of service operations to achieve high-level profitability, including management of supervisory, technical and dispatch staff, ensuring high productivity and superior technical and customer service., • Ensure consistency and excellent service through oversight of daily routine activity, maintenance scheduling and operational requirements, including new equipment start-ups and warranty issues., • Evaluates work load and available resources to best utilize manpower and maximize profits., • Oversees training and development of all staff, including but not limited to: performance management, technical training, proper use of tools and materials, safety programs, compliance assessments and technician debriefings, providing guidance and/or corrective action as necessary., • Resolves customer complaints to ensure customer satisfaction and issues regarding service technician performance., • Ensures that materials and equipment are ordered and dispensed for scheduled jobs, and schedules repairs for parts to ensure minimal down-time in job completion., • Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management., • Reviews and ensures accuracy of all billing, time sheet records, purchase invoices and job related expenses., • Prepares and presents quotes for add-on/replacement of equipment, preventive services and/or remediation, on request., • Ensures budgeting guidelines are met by prioritizing expenditures, assists in the preparation of capital and operations budgets, and works closely with the accounting department to deliver on all client receivables and supplier payments., • 5-years as a Commercial HVAC Service Manager managing a sizeable staff., • Familiarity with the service and installation side of the business., • Previous experience working with HVAC/ controls equipment. · Bachelor’s Degree preferred. Job Type: Full-time Pay: $125,000.00 - $150,000.00 per year Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • 8 hour shift, • Evening shift, • Every weekend, • Night shift

Job Description $10,000 Sign on Bonus! BAYADA Home Health Care is seeking a Registered Nurse, RN for a full time position with our new Central NJ Senior Living team - a Medicare Certified home health office. This office provides best-in-class care to adult and geriatric clients living in communities that include assisted living, independent living, senior congregate living, 55+ communities, and intermediate care facilities for clients with intellectual disabilities throughout Monmouth County. *This position may also include seeing clients in the traditional home health community setting. Registered Nurse (RN) Benefits: • To learn more about BAYADA Benefits, click here, • Enjoy being part of a team that cares and a company that believes in leading with our values., • Feel confident, safe, and supported with PPE supplies, comprehensive infection prevention protocol, daily pre-screens, and close monitoring of the COVID-19 outbreak., • Develop your skills with training and scholarship opportunities., • Advance your career with specially designed career tracks., • Be recognized and rewarded for your compassion, excellence, and reliability., • Benefits may include medical, dental, vision, and life insurance; mileage reimbursement; paid time off; weekly pay and direct deposit; scholarship opportunities; one-on-one training; recognition programs; referral bonuses; 401(k) with company match; and opportunities for career advancement. Registered Nurse (RN) Responsibilities: • Follow a designated care plan in accordance with patient's needs, • Make home visits to clients in designated geographic territories, • Perform assigned duties, including administration of medication, wound care, treatments, and procedures, • Monitor clients' conditions; reporting changes to Clinical or Client Services Manager, • Follow up with, execute, and properly document doctors' orders, • Perform client assessments as necessary, • Case management and coordination, • Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet Qualifications for a Registered Nurse (RN): • A current license as a Registered Nurse in New Jersey., • A minimum of one year of recent, verifiable clinical (medical/surgical) experience., • Prior home care experience strongly preferred, but not required., • Graduation from an accredited and approved nursing program, as indicated by school transcript or diploma., • Ability to work independently and manage time effectively., • Strong interpersonal skills., • Solid computer skills; prior experience with electronic medical records (EMR) preferred., • Ability to travel to cases as assigned. Additional Information: Base Pay, depending upon qualifications, experience, and subject to negotiation: $58.00 - $65.00 per point BAYADA recognizes and rewards our RNs who set and maintain the highest standards of excellence. Join our caring team today! As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Description Client Success Manager – Private Duty Home Care Location: Manhattan, NY Employment Type: Full-Time | In-Office with Field Visits CONFIDENTIAL: Glades Talent is working with a well-established private duty home care provider to identify a Client Services Manager to support clients and caregivers across Manhattan. About the Role: As a Client Services Manager (CSM), you will serve as the primary liaison between the agency, its clients, and its caregiving staff. You'll ensure care plans are executed effectively, client satisfaction remains high, and all home care operations are handled with professionalism and empathy. This role is ideal for someone with strong communication skills, operational awareness, and a genuine passion for senior care. Key Responsibilities: * Manage day-to-day client and caregiver relationships across Manhattan * Oversee caregiver scheduling, attendance, and performance * Conduct in-home visits for new client intakes, ongoing assessments, and service quality checks * Collaborate with care coordinators, HR, and nursing supervisors to ensure smooth service delivery * Address client concerns quickly and professionally, ensuring service satisfaction and retention * Maintain accurate documentation and ensure compliance with DOH standards and agency protocols * Support business development by promoting client referrals and satisfaction-driven growth Qualifications: * 2+ years of experience in private duty or licensed home care (LHCSA) strongly preferred * Knowledge of New York DOH home care regulations * Strong interpersonal and organizational skills * Polished, professional, and service-oriented demeanor * Bachelor's degree preferred; LPN or RN a plus but not required * Must be comfortable working both in-office and in the field across Manhattan Salary: Competitive base + performance-based incentives Benefits: Full health benefits, PTO, mileage/travel reimbursement, and more

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager Supervisor (CMS) to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the general supervision of the Dir. of Social Services, the Case Mgr. Supervisor is someone primarily responsible for providing day-to-day oversight and coordination to assigned case mgmt. staff. Occasionally, substituting for the Dir. of Social Services in their absence, assisting in the selection, training, and supervision of assigned staff. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: New York, NY 10038 + Available Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU: Bachelor’s Degree – in a recognized mental health discipline (social work, psychology, nursing, rehab counseling, etc.), • Qualifications including CASAC-T or CASAC – preferred but not required, • EXP 1: 1+ years of shelter supervisory exp. – preferred but not required, • EXP 2: 3+ years of providing direct services to individuals with mental illness – preferably case mgmt. or outreach services ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Strong problem identification and solving skills with proposed solutions, • Ability to consistently report for work as scheduled on a consistent basis, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to coordinate the activities of staff and integrate as part of a multidisciplinary team, • Ability to perform medium-to-heavy manual labor, including lifting objects weighing up to 25+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Ability to work independently and to conform to all applicable safety and accountability measures, • Ability to prepare accurate and timely documentation, reports, and other written material as assigned, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case mgmt., • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGER SUPERVISOR TASKS: 1. STAFF COORDINATION & COMPLIANCE: • Assist in ensuring staff compliance, • Conduct staff supervision in accordance with program and division policy, • Educate assigned staff on the benefits and issues of working with residents and families, • Coordinate the activities of the staff in providing services to clients and facilitate resident groups, • Regularly inspect staff case records to evaluate the completeness and quality of treatment plans, • Ensure that the charts by staff are audit-ready and in compliance with all applicable agencies and funded regulations, • Monitor services performed by staff, either individually with a resident or in groups, to evaluate the quality of the service, • Schedule and ensure that assigned staff have attended both required in-service training courses and training provided by vendors, • Facilitate staff knowledge regarding types of clinical services, recreational activities, and ICL programs available, as well as community resources, • Ensure assigned staff follow the agency's time and attendance policy; recommend disciplinary action to the supervisor for those out of compliance, • Ensure staff are obtaining info, such as medical, psychological, and social factors contributing to the residents’ situation, and that the staff is evaluating the residents’ capabilities, • Ensure that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the residents 2. CLINIC SAFETY & SERVICES: • Assign caseloads and related duties, • Review crisis assessments of assigned residents with the staff, • Ensure compliance with agency safety and infection control policies, • Assist in fostering the development of resident involvement committees, • Monitor the quality of the rehabilitative services provided to assigned residents/residents, • Develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards, • Manage resources and multiple projects by delegating tasks and ensuring the completion of all tasks assigned and delegated, • Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations, and complete incident reports to their supervisor, • Review intakes to ensure compliance and the timely processing of all required forms and processes, g., SSI clearance, HRAs, client documents, etc., • Review nonverbal and verbal crisis intervention techniques to be used with each individual resident/resident, and staff actions during a crisis situation, • Actively participates in recommending and implementing improvements in processes, procedures, policies, etc. for clinics, and ensures compliance with changes, • As assigned, conduct training on clinical subjects, charting, fire safety plans, fire drills, emergency plans and procedures, building security, and site-specific exposure control plans, • Monitor staff morale and the climate of the work environment to stop and/or eliminate sexual harassment, or any form of employee harassment/discrimination by taking and informing the DSS of the complaints, and cooperating in any resulting investigation 3. ADMINISTRATION & SUPERVISORY: • Assist in the orientation and training of supervisees, • May be a member of an agency or division committee(s), • Complete written forms and reports in an accurate and timely manner, • Assist in ensuring that the agency's mission is implemented and supported, • Assist in ensuring internal program compliance with federal, state, city, and agency regulatory requirements, • Assist with the mgmt. of employee accident reporting and initial submission of workers' compensation claims, • Assist the DSS with staff performance mgmt., including completion of performance reviews, counseling, or disciplinary memos, • In the Director of Social Services (DSS), absence or with the Program Director's permission, attend or direct meetings as assigned, • Secure the cooperation of and work effectively with others, actively looking for ways to help people by being compassionate and hopeful, • May be directed to coordinate with the Dept of Quality Assurance and the Corporate Compliance Dept for staff assistance in the preparation of an audit, • Work with residents, residents’ families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences, • May be asked to participate in plans of corrective action, incident reports, and program evaluation reports, and recommend the action needed for improvement, • With the Director's permission, establish and maintain work schedules in accordance with agency policy and assignments of staff. – may be responsible for managing the completion of time clock edits of assigned staff within the timeframes established by the HR Dept., • Communicate effectively with staff, residents/residents, families, and the public, serving as a role model by listening to what others are saying, being aware of their reactions, understanding why they react the way they do, and asking questions as appropriate with awareness of self and one’s impact on others 4. PROPERTY MAINTENANCE: • Recommend the purchase of supplies and equipment, • Recommend disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged, • May assist in maintaining accountability and serviceability of all ICL property assigned for use by assigned staff, to include vehicles, • Conduct regular inspections of resident/resident rooms or apartments to ensure property accountability and serviceability, establishing key control procedures, • Inspect and properly secure all property and equipment, conducting regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability, • Report lost, stolen, missing, or damaged property to the Program Director, and if directed, conduct initial investigations of property that is lost, stolen, missing, or damaged 5. FISCAL CONTROL & ACCOUNTABILITY: • Provide oversight of the resident funds program and possibly manage/distribute said funds, • Assist in the development of the internal money management census at expected occupancy levels, • Monitor census, entitlements, and collections to maximize revenue. Assists in maintaining a census at expected occupancy levels, • Assist the Program Director in exercising control over budgets through planning, prioritizing of spending, and monitoring of spending patterns, • Recommend approval/disapproval of all purchase orders and financial requests from staff, and submit purchase orders and financial requests to the Program Director for approval, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: to perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship for the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on selected ticket purchases provided by Plum Benefits, • And many more…

Job Description Escape Hospital Burnout - Lead Our Wellness Revolution in NYC! Are you an experienced RN tired of the high-stress, unpredictable demands of hospital nursing? Join Restore's rapidly expanding wellness studio in New York City and discover a rewarding career that puts work-life balance first. As our Full-Time Lead Registered Nurse, you'll enjoy the satisfaction of clinical practice without the life-or-death pressures - focusing on wellness-centered treatments like IV therapy, IM injections, and hyperbaric chamber services that help clients optimize their health and recovery. Why Choose Restore Over Traditional Healthcare? • Predictable, manageable workload - No emergency codes or overnight chaos, • Scheduled client appointments - Plan your day and maintain work-life balance, • Positive patient outcomes - Help healthy individuals feel their best, not battle illness, • Leadership development - Guide and mentor nursing staff in a supportive environment, • Growing industry - Be part of the wellness revolution transforming healthcare Registered Nurse - Wellness Innovation 3/4-day work week | $50-52/hr | NYC Locations: Chelsea & 69th St We are looking to fill positions for both Lead and Full-time Nurses in out Chelsea and 69th St locations. Why You'll Thrive Here • Work-Life Balance: 3/4-day workweek with no overnight shifts, • Competitive Compensation: $50-56/hr plus monthly bonus potential, • Wellness Perks: Free and discounted access to all our cutting-edge therapies, • Career Development: Comprehensive paid training in the latest wellness technologies, • Full Benefits Package: Supporting your own wellness journey Your Impact You'll collaborate with our General Manager to build and lead an exceptional nursing team, oversee all medical services, educate clients on wellness benefits, and contribute to our membership growth. This is clinical nursing redefined - where you can use your skills to enhance lives rather than just save them. As RN, you'll partner with the General Manager to: • Lead and develop our nursing team through mentorship, training, and quality oversight, • Create exceptional client experiences through personalized wellness guidance, • Administer innovative therapies including IV nutrition, hyperbaric oxygen, and more, • Drive studio success through team collaboration and performance excellence What Sets Our Team Apart At Restore, you're not just a nurse - you're a wellness expert and leader in a rapidly expanding field that's making a meaningful difference in people's lives. Our 200+ locations across 40 states are backed by major growth investors, positioning us at the cutting edge of preventative health and wellness. Ready to Lead? Join us if you're a positive, energetic leader with nursing expertise and a passion for helping others thrive through wellness. Weekend availability required (3 shifts/month). Restore Hyper Wellness is an award-winning creator of an innovative new category of health—Hyper Wellness®—making cutting-edge therapies accessible and affordable so people can do more of what they love. Requirements • Education:, • Bachelors Degree in Nursing, • Certifications/Licenses:, • Active RN license within the state you are applying to, • Active BLS (Basic Life Support) certification, • Experience:, • At least 2 years of nursing experience in an acute care setting (ER, ICU, Med-Surg, or similar), • At least 1 year of experience in administering high-volume IVs/injections, • At least 1 year of leadership/management/nurse training experience, • Skills and Abilities:, • Passionate about providing exceptional patient care, • Excellent interpersonal communication and organization skills, • Ability to stand for up to 9 hours a day, • Excellent customer service skills With 200+ locations across 40 states and a fast-growing national retail footprint, our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Benefits • Medical, dental, vision, disability and life insurance within 30 days, • PTO, • Free and discounted services, • 401k retirement plan with vested employer match, • Bonus opportunities, • Career advancement opportunities

Job DescriptionTransforming the lives of those affected by severe mental illnessAt Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive.Amae Health is a Series A venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian, Stanford Healthcare, and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. We're hiring! We are hiring a full-time Community Health Worker to join us onsite in our clinic in Upper East Side, NYC. This is an opportunity to join an interdisciplinary team committed to providing personalized, compassionate and high-quality SMI care. The Opportunity: We are seeking a Community Health Worker to join our interdisciplinary team at our Upper East Side Clinic and support patients throughout their care journey. Reporting to the Practice Operations Manager and working in collaboration with Psychiatrists, Primary Care Providers, Therapists, Dietitians, and Clinic Care Coordinators, this role will involve working directly with patients to address concerns, answer questions, and provide guidance and information. The goal is to connect patients with appropriate resources and community support. This position plays a key role in bridging gaps in care by meeting patients where they are, whether in the hospital, in the community, or occasionally in their homes—to ensure they receive the services they need. What You Will Work On: Patient Support & Advocacy: • Represent Amae Health in the ER and inpatient hospital setting with our academic medical center partners to coordinate patient transitions to Amae, ensuring continuity of care as patients begin their care journey with Amae Health, • Support the Amae patient journey through conducting thorough patient screenings either in the hospital, the community or in the home, • Function as a patient advocate, supporting access to necessary health and social services A true patient advocate, you excel in using your knowledge of New York City's health systems and services to connect patients to the most appropriate resources in order to support their care journeys. Strong communication skills and an inherent ability to build trust are your hallmarks, and you are passionate about initiating, establishing and maintaining relationships with patients and families that are founded on trust and rapport. You are adaptable, flexible and organized, people centered, and excited about the opportunity to be part of a team that is changing how SMI care is delivered in our community. What you'll have: • 1+ years of patient facing experience, supporting patients with mental health or addiction issues, • Knowledge of and familiarity with the mental health and social service systems in the NYC Metro Area and an understanding of patient rights and a holistic perspective of "health", • Demonstrated skill and adaptability in working with people from diverse backgrounds in a variety of settings, • Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities, • Excellent communication skills and a strong desire to collaborate with others in a team based environment and community settings, • Health Insurance: Comprehensive medical, dental & vision plans, • Employee Assistance Program, • 401(k), • FSA & HSA savings programs, • Short & long-term disability, • Pre-tax commuter assistance program, • Paid Time Off, • Parental Leave - 12 weeks for birth and non birth parent More About Amae:'Amae', pronounced 'Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we're building.We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided.Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.