Property Manager
23 days ago
Buffalo
Job Description Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us. Who we are: Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, we’ve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement—and we’re proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve. Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy: • Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution, • Company-sponsored (paid) Life Insurance and Long-Term Disability, • Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance, • Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation JOB SUMMARY The Property Manager is responsible for overseeing a designated portfolio of commercial, residential, and third-party managed properties. This role will ensure the highest standards of property maintenance, tenant satisfaction, and financial performance. The Property Manager role requires a proactive and detail-oriented individual with a proven track record in property management, leadership, and the ability to manage complex situations. ESSENTIAL FUNCTIONS • Oversees the day-to-day operations of assigned commercial and residential properties., • Serves as the primary point of contact for tenants, promptly addressing inquiries, concerns, and service requests while fostering positive relationships to support retention and satisfaction., • Administers lease agreements and ensures tenant or customer compliance with contract terms and obligations., • Provides clear and accurate guidance on lease terms, renewals, and related inquiries from both internal teams and external stakeholders Manages all aspects of tenant move-ins and move-outs, including lease administration and property inspections., • Coordinates property maintenance, repairs, and capital improvement projects, ensuring compliance with health, safety, and environmental regulations., • Enforces lease terms and takes appropriate action in response to lease violations., • Develops and manages annual property budgets, monitors expenses, and identifies cost-effective solutions., • Ensures timely rent collections in coordination with the Lease Administration team, and manages delinquencies as needed., • Monitors lease expirations and proactively manages renewals and potential vacancies in collaboration with Lease Administration, ensuring that all lease records are accurate and updated., • Coordinates with the Property Operations Superintendent to manage relationships with third-party vendors and service providers, negotiating contracts and ensuring high-quality service delivery., • Ensures all properties are in compliance with applicable local, state, and federal regulations, and provides regular performance reports to internal stakeholders., • Oversees tenant and common area improvement projects in coordination with the Construction department., • Implements and manages emergency protocols for tenants and properties, responding promptly to any urgent safety concerns. EDUCATION & EXPERIENCE • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Real Estate, Business Administration, or a related field preferred., • A minimum of three years of experience in commercial or residential property management, with demonstrated experience in budgeting, tenant relations, and facility operations preferred., • OSHA certification, First Aid/CPR, or other relevant industry certifications (e.g. CPM, Fair Housing certification) preferred. KNOWLEDGE, SKILLS & ABILITIES • Strong knowledge of building codes, local laws and regulations, and commercial real estate industry standards., • Proficiency in using property management software and MS Office Suite., • Familiarity with reading and interpreting blueprints, schematics, and technical manuals., • Knowledge of safety standards and a commitment to maintaining a safe working environment., • Skilled in contract negotiation, vendor management, and conflict resolution., • Active listening skills to understand tenant needs and provide effective solutions., • Excellent interpersonal skills, with the ability to interact effectively with tenants, vendors, and internal teams., • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively., • Demonstrated ability to manage budgets, timelines, and quality control measures effectively. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Work will be performed close to equally at various Uniland-owned and third-party managed properties and an in-office environment: Property environment: • Must be able to traverse and inspect all areas of property or building in all types of weather; this may include walking on uneven terrain, climbing ladders, reaching, bending, crawling through confined spaces, or stretching to reach elevated spaces., • Must adhere to company safety policies and industry standards for personal protective equipment (PPE) when on site., • Occasionally required to lift and/or move up to 50 pounds., • Potential exposure to hazardous materials (e.g. chemicals, asbestos, mold) and the use of machinery and power tools., • Risk of electrical hazards when working with wiring, lighting systems, or other electrical components., • Exposure to characteristic maintenance site dangers., • Exposure to extreme temperature and weather conditions such as rain, heat, or cold., • Exposure to loud environments due to the use of power tools, machinery, equipment., • May require occasional after-hours or weekend availability for emergency situations or property needs., • Travel between properties will be required. Must have a valid driver’s license., • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed mostly in an in-office environment., • Local travel to client meetings, industry conferences, and other business-related events may be required.
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