Residence and Student Life Specialist (Part-Time)
3 days ago
Bellevue
Job Description Primary Function: The Part-Time Residence and Student Life Specialist supports the daily operation of Bellevue University student housing and the delivery of student life programs that strengthen student engagement, belonging, and success. Working under the direction of the Director of Residence and Student Life, this position assists with housing processes, resident communication, student support, facility coordination, student conduct documentation, emergency response, and campus programming. The position provides direct service during assigned daytime, evening, or weekend hours and works collaboratively with campus partners to maintain a safe, welcoming, and student-centered residential environment. This is a part-time position scheduled for no more than 28 hours in a workweek. All time worked—including meetings, events, telephone calls, electronic communications, and emergency or on-call response—must be recorded and remain within the approved weekly schedule unless advance authorization is provided by the supervisor. Essential Functions: Residence Life Operations • Supports day-to-day housing operations, including application review, room and roommate assignments, room changes, move-in and move-out activities, resident records, key or access coordination, and routine resident communication., • Responds to resident questions, concerns, and service needs during assigned hours; provides clear information, follows through on open items, and refers matters requiring higher-level review to the Director or appropriate University office., • Conducts inspections and follow-up activities as assigned; identifies safety, security, cleanliness, or maintenance concerns and coordinates timely resolution with Campus Security, Facilities, and other partners., • Assists with resident conflict resolution, student welfare concerns, and conduct-related incidents; documents facts accurately, applies established procedures, and escalates concerns appropriately., • Supports the selection, training, scheduling, and day-to-day guidance of Resident Assistants and student employees as assigned, while referring performance or disciplinary decisions to the Director., • Maintains accurate and confidential housing records in accordance with University policy and applicable requirements. Student Life and Campus Engagement • Assists with the planning and delivery of student programs and activities, including new student orientation, BRUIN Week, student life engagement, wellbeing and prevention programming, intramurals, and other campus events., • Coordinates assigned event logistics such as space, supplies, vendors, staffing, promotion, attendance tracking, setup, and cleanup., • Supports student organizations and student leaders by providing information, helping coordinate activities, and connecting students with appropriate University resources., • Assists with student employment activities for Federal Work-Study and student worker positions, including scheduling, onboarding support, and day-to-day work direction as assigned., • Updates approved communication platforms, event calendars, mobile applications, social media, as assigned. Scheduled Coverage and Emergency Response • Provides scheduled evening or weekend coverage based on department needs and the approved weekly work schedule., • May participate in a limited, scheduled on-call rotation when assigned; responds promptly, follows emergency protocols, contacts appropriate campus resources, and documents actions taken., • Records all time worked during on-call or emergency response and coordinates schedule adjustments with the supervisor to remain within the approved weekly hour limit., • Is not expected to monitor or respond to University communications outside scheduled work or assigned on-call periods. Administrative and Team Support • Maintains timely records, incident documentation, activity reports, attendance information, and other operational data as assigned., • Participates in staff meetings, training, planning sessions, and department assessment activities within the approved work schedule., • Collaborates with Campus Security, Facilities, Student Affairs, Compliance, Academic Services, Marketing, and other departments to support student safety, service, and engagement., • Identifies practical improvements to residence life and student life operations and communicates recommendations to the Director. Marginal Functions: • Performs other related duties within the scope of the position and approved part-time schedule. Individual Contributor Competencies: • Student-Centered Service: Keeps student safety, wellbeing, belonging, and success at the center of decisions and interactions., • Judgment and Problem Solving: Assesses situations carefully, follows established procedures, and seeks assistance or escalates concerns when appropriate., • Communication: Communicates clearly, respectfully, and professionally with students, families, colleagues, vendors, and community members., • Organization and Follow-Through: Manages multiple responsibilities, maintains accurate records, meets deadlines, and closes the loop on assigned tasks., • Teamwork: Shares information, supports colleagues, and contributes positively to a coordinated student experience., • Adaptability: Responds effectively to changing priorities, student needs, event schedules, and unexpected situations., • Inclusivity: Demonstrates respect for individual differences and contributes to an environment in which all students and employees are treated fairly and with dignity., • Confidentiality and Professionalism: Protects student information, maintains appropriate boundaries, and represents the University responsibly. Skills & Abilities Education: Bachelor’s degree in higher education, student affairs, counseling, public administration, business, or a related field required. A combination of directly related education and experience may be considered. Experience: • One to two years of experience in residence life, student life, student support, customer service, or a related environment required., • Experience in a college or university setting and experience working with student employees or Resident Assistants preferred. Other Requirements: • Ability to work effectively with students and colleagues from a wide range of backgrounds and experiences., • Professional maturity, sound judgment, and the ability to remain calm and effective during sensitive, stressful, or emergency situations., • Strong written, verbal, interpersonal, and customer service skills., • Strong organizational skills and the ability to prioritize work within a limited weekly schedule., • Ability to maintain accurate records and strict confidentiality of student information., • Proficiency with Microsoft 365 applications and the ability to learn housing, student information, communication, and event management systems., • Ability to work independently, take initiative within assigned authority, and collaborate as part of a team., • Availability to work a variable schedule that may include evenings, weekends, campus events, and limited scheduled on-call coverage., • Possession of a valid driver’s license and ability to meet University driving requirements. Physical Demands Stand F Walk F Sit F Handling / Fingering F Reach Outward O Reach Above Shoulder O Climb F Crawl N Squat or Kneel O Bend O N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day) Other Physical Requirements: N/A Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Work Environment: • Works primarily in campus offices, student housing, and student activity spaces., • Regularly walks through student housing and climbs stairs while conducting rounds, inspections, move-in or move-out activities, and student support work., • Frequently uses telephone, email, messaging platforms, and University information systems.
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