Home Health Scheduler
24 days ago
Miami
Job Description Our Home Health Scheduler is a critical role within the agency, responsible for scheduling home health visits, managing staff productivity, and supporting a range of administrative responsibilities to ensure smooth operations in the office. This position requires an individual with excellent organizational skills, the ability to multitask, and a strong focus on maintaining productivity levels for clinical staff. Job Duties: • Coordinate and schedule skilled nursing, therapy (PT, OT, ST), and aide visits based on patient needs, physician orders, and insurance requirements, ensuring timely and appropriate care delivery., • Assign clinicians based on skillset, availability, and location to optimize efficiency, minimize travel, and balance workloads., • Monitor and adjust daily schedules to accommodate cancellations, urgent needs, and staff availability (e.g., sick leave, vacations)., • Communicate with clinicians to confirm availability, address scheduling needs, and ensure patient needs are met promptly., • Contact patients and families to confirm appointments, manage changes, and address scheduling concerns to ensure a positive care experience., • Track clinician productivity, visit completion, punctuality, and compliance with agency standards and regulatory requirements., • Maintain accurate documentation in the EHR/scheduling system, ensuring all visits are logged, compliant, and billable., • Collaborate with admissions to integrate new patients into schedules and ensure a smooth start of care., • Support documentation workflows by assisting with required clinical forms, admission/discharge paperwork, and regulatory compliance., • Coordinate with the billing department to verify visit authorizations and support accurate billing and reimbursement processes. OTHER DUTIES: • Ability to sit in front of and operate a computer for extended periods of time., • Ability to verbally communicate effectively over the telephone, and in person., • Ability to lift, carry and move objects of varying size weighing up to 20 pounds., • Ability to travel to different physical locations in the course of work., • Health, Vision, Dental Benefits, • 401K plus Employer Contribution, • CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling, • Teladoc- 24/7 Doctor Support (phone or video), • Voluntary Life Insurance, • Critical Illness, Group Hospital Indemnity, Accident Insurance, • LegalShield, • IDShield, • Pet Insurance, • Flexible Spending Account/Health Savings Account, • Commuter Benefits, • Employee Assistance Program/Health Concierge Services