TXOR Refugee Support Services (RSS) Program Officer
hace 1 día
Fort Worth
Job Description Be PROUD of what you do: You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services. Core Responsibilities • Programmatic Expertise, • Technical Assistance, • Monitoring Support, • Programmatic Training, • Public Benefit & Resource Expertise What will you be doing in your role? • Operate as a Refugee Support Services program expert, including current knowledge of ORR-eligible populations and programs, the Code of Federal Regulations guidance, contracts, compliance and reporting requirements, funding structures, and evidence-based best practices., • Function as the source of RSS expertise with a working knowledge of Cash and Medical Assistance (CMA) Programs, facilitating meetings for partner communication, contributing expertise for guidance, and providing technical assistance and training., • Maintain knowledge in all regulatory and reporting requirements of ORR to assist partners in a timely and thorough manner., • Anticipate and identify trends in service delivery to provide relevant training, inform potential research, and promote ongoing monitoring efforts., • Maintain high-level understanding of public benefits as it relates to RSS programming and empower partners with evidence-based information., • Coordinate streamline processes, timelines, and information requests that involve partners., • Develop and maintain a comprehensive understanding of resources, programs and benefits available to refugees at the local, state, and federal level., • Make strategic recommendations for supportive training to address compliance issues, implement/improve service delivery methodologies, and ensure best practices, based on ongoing communication with partners and technical assistance requests., • Participate in all training provided by TXOR to prepare for follow-up questions and monitoring/implementation., • Compile, organize, and track ongoing issues for escalation to the Office of Refugee Resettlement (ORR) to provide timely and appropriate responses to partners., • Participate in monitoring visits, both virtually and in person, to support case file review efforts., • Help develop and implement client and staff interviews and targeted observations to support monitoring efforts., • Identify potential compliance issues through office hours, ongoing communications, and monitoring visits to develop corrective action plans in coordination with other TXOR teams. Are you the next RSS Program Officer? • Bachelor's degree preferred in related field or equivalent experience., • Ability to travel to quarterly strategic meetings across the state, quarterly consultations, partner visits, and monitoring trips (at minimum), • Experience working in refugee programs such as Refugee Cash Assistance (RCA) or Refugee Social/Support Services (RSS) preferred., • Strong, effective communication skills (written and oral)., • Proficiency in Microsoft Word, Excel, Power Point. Here's the Good Stuff... • Full-time hourly position with a starting rate of $26. This position is remote but only open to Texas Residents. Pay is determined by relevant experience, work history, education and internal equities., • Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield, • Health Savings Account- CCFW contributes $110 per month., • 100% Company paid Long Term Disability, • 100% Company paid Basic Life and AD&D Insurance, • 16 paid Holidays (including being closed Christmas Eve through New Years Day), • Tiered PTO Accrual by tenure:, • Vacation Time- 100 hours in your first year., • Sick Time- 48 hours in your first year., • 403(b) with employer match from day one- up to 6%, • 3 weeks paid parental/critical illness leave, • Employee Assistance Program CCFW Participates in the Public Service Loan Forgiveness program (PSLF) • Mentorship Program, • Wellness Program, • Financial Coaching I'm in...next steps. We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: . Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact! Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.