Desk jobs in Phoenix, Arizona - Page 9Crear alertas

Allied Universal - JobID: 1497676 [Safety Officer / Security Guard] As a Security Guard at Allied Universal, you'll: Maintain front desk phone system to include answering incoming calls; Respond to caller inquiries, direct calls as appropriate, and take and give accurate messages; Greet and direct v

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills, • Must have open availability for hotel needs 3p-11p 11p-7a shifts, • Must be able to work weekends

Job Description We are seeking a Front Desk Attendant Mountainside Fitness offers unique benefits to our employees including: • Complimentary membership with deep personal training discounts, • Onsite Childcare- bring your kids to work with you, • Consistent work schedules that DON'T change from week to week, • Flexible pay schedules for hourly employees- Get paid when you need it, • Check in guests, • Respond to guest needs, requests, and complaints, • Communicate pertinent guest information to designated departments, • Maintain and enforce the safety of members and guests., • Dress according to club policy to present a conservative and professional look. Qualifications: • Previous experience in customer service, front desk service, or other related fields preferred, • Ability to build rapport with guests, • Excellent written and verbal communication skills, • Must be able to lift a minimum of 30 lbs., • Must be able to maneuver throughout the club and equipment., • Provide basic equipment assistance., • Consistently complete simple mathematics functions., • Possess problem-solving and conflict resolution skills., • Ability to communicate effectively with managers, co-workers and members., • Physical ability to complete assigned cleaning tasks.

Job Description We are seeking Front Desk Attendant employees with weekday availability to become a part of our team. Responsibilities: • Check in guests, • Respond to guest needs, requests, and complaints, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skillsCompany DescriptionMountainside Fitness is the largest locally owned health club chain in Arizona. With 21 fitness centers, over 100,000 active members, and 1,900employees.Mountainside Fitness is the largest locally owned health club chain in Arizona. With 21 fitness centers, over 100,000 active members, and 1,900employees.

ASM Global - JobID: R100115200 [Front Desk Agent / Concierge] As a Guest Services Representative at ASM Global, you'll: Greet and welcome guests at various events and venues; Provide accurate information about the event or venue, including schedules, seating arrangements, and amenities; Assist guest

Job DescriptionJob Summary: At Exceptional Healthcare, we combine innovative technology with a commitment to providing the best possible outcomes to our patients. We’re searching for an experienced and reliable IT Support Specialist to join our Scottsdale, AZ Office. Our staff plays an integral role in fueling the care and healing that happens here. The IT Support Specialist will be responsible for providing day-to-day support for five micro hospitals in the state of Arizona. Centrally stationed in the Scottsdale office, this position will report to the AZ VP of Operations and provide all front-line support for IT related issues in the market. Job Responsibilities/Duties: • Point of contact for all internal support requests., • Prioritize requests based on importance to clinical operations., • Troubleshoot workstations. Printers, scanners, A/V, and some network devices., • Assist remote users/providers with laptop connectivity and access., • Assist users with credential resets, access and on/off boarding., • Manage support requests from the AZ locations (Eloy, Prescott, Maricopa, Yuma, and Bullhead City)., • Document and polish processes and procedures., • Maintain inventory and lifecycle management., • Other duties as assigned by corporate IT Director., • Moderate overnight travel required Qualifications & Experience: • High School Diploma or GED., • Degree with preferred but not required., • 2-3 years of prior experience in a healthcare support role., • Prior support experience with an EHR system., • Knowledge of ER / Hospital systems., • Experience managing multiple support requests from multiple locations., • Strong troubleshooting skills., • Strong knowledge of M365 apps, Windows operating systems and cloud VOIP., • Advanced hardware knowledge for workstations, printers, copiers, scanners and other peripherals., • Knowledge of components in a network MDF. PHYSICAL DEMANDS • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of standing, bending, and reaching. kbLoIKz7Ae

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • Supports and conducts self in a manner consistent with client service expectations. Qualifications • 3-5 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • ConnectWise or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledge base., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED, • Associate Degree in Technical Field Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative, and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Job Location/Shift • Onsite in Tempe, AZ, • Monday - Friday, 6:00am-2:30pm AZ Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description If you crave independence, creativity, and a peaceful, luxury environment, this is your opportunity. Nu Image Salon & Day Spa is a sustainably focused, nature-inspired salon in Scottsdale offering five stylist chairs for rent. Our space blends eco-luxury with holistic wellness — a calm atmosphere for professionals who value authenticity, sustainability, and artistry. We believe in beauty that’s real, wellness that’s holistic, and an experience that always puts people first — for both guests and stylists alike. What You’ll Enjoy: • A serene, modern salon with natural light and upscale finishes, • Complimentary WiFi, towel service, and beverage bar, • Shared receptionist and optional online booking system, • Marketing exposure through our social media and in-salon features, • Supportive, drama-free salon culture focused on collaboration, • Full-time and part-time chair rental options available You Are: • A licensed cosmetologist in Arizona, • Established with a loyal or growing clientele, • Professional, reliable, and passionate about client care, • Aligned with eco-conscious and sustainable values, • Seeking independence within a beautiful, well-managed environment Compensation: Monthly chair rental starting at $950, including utilities and amenities. Multiple stations available; full-time and part-time rentals considered. How to Apply: Ready to join a community where you can grow your brand and serve your clients in a space that feels like home? Apply directly through here or email to schedule a private tour. Nu Image Salon & Day Spa – Kind to You. Kind to the Planet. Company DescriptionNu Image Salon & Day Spa (aka Salon Enterprises LLC) is a premier Aveda Exclusive Salon located in North Scottsdale, Arizona. Our mission is to provide a safe, welcoming space where clients and team members alike feel empowered, confident, and cared for. For over 10 years, we’ve been dedicated to holistic wellness, transformation, and the highest standards of professional beauty services. As a plant-based, eco-friendly salon, we are committed to sustainability and use only Aveda’s renowned vegan products. Our talented team of stylists, estheticians, and nail technicians stay up to date with the latest trends and techniques, delivering exceptional services in hair, color, skincare, waxing, and more. We offer a supportive, positive environment with flexible scheduling, front desk assistance, and ongoing education. If you’re passionate about your craft, value wellness and sustainability, and want to be part of a collaborative team, Nu Image Salon & Day Spa is the place for you!Nu Image Salon & Day Spa (aka Salon Enterprises LLC) is a premier Aveda Exclusive Salon located in North Scottsdale, Arizona. Our mission is to provide a safe, welcoming space where clients and team members alike feel empowered, confident, and cared for. For over 10 years, we’ve been dedicated to holistic wellness, transformation, and the highest standards of professional beauty services.\r\n\r\nAs a plant-based, eco-friendly salon, we are committed to sustainability and use only Aveda’s renowned vegan products. Our talented team of stylists, estheticians, and nail technicians stay up to date with the latest trends and techniques, delivering exceptional services in hair, color, skincare, waxing, and more.\r\n\r\nWe offer a supportive, positive environment with flexible scheduling, front desk assistance, and ongoing education. If you’re passionate about your craft, value wellness and sustainability, and want to be part of a collaborative team, Nu Image Salon & Day Spa is the place for you!

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • 1-3 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • AutoTask or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledgebase., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location Onsite position at the headquarters office location in Tempe, AZ. Monday-Friday, 8:00am-5:30pm AZ. Benefits • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Scottsdale, AZ and they are in need of a IT Helpdesk Support Level I. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a BONUS!, • Three (2-3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and grow

Job Description Overview CTG is seeking to fill a Workstation Technician opening for our client in Phoenix, AZ. Location: Phoenix, AZ Duration: 12 months Work Hours: Working a 2nd shift (1pm – 9:30, 2pm – 10:30, etc.), hours are somewhat flexible. Duties: • Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed., • Ensure equipment is labeled according to specifications., • Researches, verifies, and documents device specifications according to purchase order and company standards., • Works in conjunction with service and business units to relocate equipment as requested by departments. Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests., • Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.), • Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base., • Maintain inventory of supplies and equipment necessary to complete installations or repair requests. Collaborate with other IT Infrastructure areas to manage parts inventory., • Evaluates and processes equipment according to IT Security policy and guidelines., • May require overtime and on-call participation. Skills: • PC Desktop support: refreshing old pc’s with new Pc’s and wiping drives. Education & Experience: • High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation., • OR Associates degree,, • OR two years Technical School training in Computers, Technology, Electronics or a related field. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at . Kindly forward this to any other interested parties. Thank you!

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities • Incident & Request Handling:, • Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based)., • Support via Teams, phone, email, and in person; document root cause and steps taken., • Aim for first-contact resolution where possible; clearly communicate ETAs/next steps., • Devices & Endpoint Management:, • Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps., • Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys)., • Perform health checks (disk, patch, antivirus status) and remediate., • Accounts & Access:, • Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege., • Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses., • Collaboration & SaaS Support:, • Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS., • Troubleshoot MFA/SSO issues, profile problems, meeting/device performance., • Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests., • Knowledge & Documentation:, • Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.Education/Experience, • High school diploma or GED required; associate’s degree or equivalent technical coursework in IT/IS preferred., • 1–2 years of hands-on IT support/help desk experience., • Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools., • Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC., • Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment., • Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues., • Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN)., • Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W’s employees to perform their job duties may result in discipline up to and including termination of employment.

Job Description BCforward is currently seeking a Technical Support in Phoenix, AZ Position Title: Technical Support Location: 20222 N 31st Ave, Mail Drop: 08-03-40 Phoenix, AZ USA 85027 Anticipated Start Date: 01/01/2026 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+months strong possibility for extension Pay: $30/hr to $39.32/hr on Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hybrid] Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: • 3-5 Years Experience providing software/hardware support, server, cisco technology knowledge in a professional setting, • Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS., • Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management, • Previous experience working in ServiceNow (a plus) ticketing system or similar, • Proficient in backing users’ data, recovering data, and reimaging users’ devices both remotely and at users' desk., • Strong customer communication and service skills, • Knowledge of two factor authentication, • Must be able to work independently in a fast pace high profile environment, • Able to work onsite at location M-F 8am – 5pm local time with flexibility to stay after 5pm if needed Day to day: This is a professional banking setting with a high touch and executive level user community. Requires great customer service skills and ability to Configure, install, and test hardware components, hardware deployment replacements. Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System. Providing cross-divisional troubleshooting by updating and maintaining tickets. Reimaging PCs, backing up and restoring user data. Installing and validating correct software versions on devices and confirm functionality. Utilize Wells utilities to troubleshoot end-user machine functionality. Documenting service events accurately in work orders and ticketing systems. Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description We are a well-established, reputable IT provider specific to the healthcare industry with locations and clientele across the country. We are currently seeking to add an experienced IT technician to our outstanding team of professionals in the Phoenix, Arizona area. The position that we are hiring for is a hybrid position that will include both work as a field technician and remote telephone support. This position will begin and end each day from the incumbent's home so you must have a quiet place to work on the days you are working with our remote support team. RESPONSIBILITIES · Provide both remote and onsite technical support to the dental industry. · Hardware/software installations at various dental practices as needed including network cabling. · Ensure periodic backups and remote monitoring of client assets. · Respond to client help desk tickets in a prompt and timely manner. · Follow up with dental offices to ensure customer satisfaction. QUALIFICATIONS · Proficiency with Windows-based servers, systems, and software, including Server 2008 R2, 2012, 2016, 2019, 2022 and Windows 10\11. · Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, TS. · Experience with network cabling and proficiency with all areas of networking and domain administration. · Understanding of virtual machines. · Excellent customer service, reporting, follow through, and time management skills. · Physical ability to lift and install computers, monitors, wall- and ceiling-mounted monitor arms, printers, and scanners. · Commute/travel to dental practice locations throughout the Phoenix area. · Some out of area/state travel may be required but very minimal in this position. *A company vehicle will be provided for onsite technical support. Job Type: Full-time Salary: $20.00 - $24.00 per hour Benefits: • Dental insurance, • Health insurance, • Life insurance, • 8 hour shift, • Day shift

Job Description We are seeking a Front Desk Attendant Mountainside Fitness offers unique benefits to our employees including: • Complimentary membership with deep personal training discounts, • Onsite Childcare- bring your kids to work with you, • Consistent work schedules that DON'T change from week to week, • Flexible pay schedules for hourly employees- Get paid when you need it, • Check in guests, • Respond to guest needs, requests, and complaints, • Communicate pertinent guest information to designated departments, • Maintain and enforce the safety of members and guests., • Dress according to club policy to present a conservative and professional look. Qualifications: • Previous experience in customer service, front desk service, or other related fields preferred, • Ability to build rapport with guests, • Excellent written and verbal communication skills, • Must be able to lift a minimum of 30 lbs., • Must be able to maneuver throughout the club and equipment., • Provide basic equipment assistance., • Consistently complete simple mathematics functions., • Possess problem-solving and conflict resolution skills., • Ability to communicate effectively with managers, co-workers and members., • Physical ability to complete assigned cleaning tasks.

Job Description Service Desk Analyst III Phoenix, AZ 100% Onsite 6-Month Contract-to-Hire Role Overview A rapidly growing enterprise organization in the financial technology sector is seeking a Service Desk Analyst III to serve as a senior escalation point for complex IT issues across the enterprise. This role supports advanced endpoint management, identity and access administration, mobile device management, and custom application environments. The ideal candidate has strong SCCM, Intune/MDM, Azure AD, and Active Directory experience and is comfortable operating at the Tier II/III boundary with some system administration exposure. Key Responsibilities Advanced Technical Support & Escalations • Act as the Tier II/III escalation point for complex incidents and service requests., • Troubleshoot SCCM deployments, imaging, patching, and endpoint configuration issues., • Support MDM platforms (Intune or similar) for iOS devices, mobility policies, and corporate applications., • Administer Azure AD including MFA, conditional access, user provisioning, and cloud-connected services., • Perform advanced Active Directory tasks (OU structure, GPOs, permissioning, security groups)., • Support and troubleshoot custom enterprise applications in collaboration with internal teams., • Monitor servers, systems, and enterprise tools to maintain uptime and stability., • Assist system administrators with patching, software distribution, configuration updates, and maintenance activities., • Manage tickets end-to-end with strong communication, documentation, and SLA adherence., • Identify trends, recommend improvements, and act as a technology advocate for internal users., • Execute full onboarding processes including hardware deployment, software configuration, and access setup., • Develop technical SOPs, KB articles, and process documentation., • Mentor junior analysts and help elevate overall team capability. Required Qualifications • 3 5+ years of experience within IT Support, Service Desk, or IT Operations., • Hands-on Tier II/III escalation experience in enterprise environments., • Strong expertise with:, • SCCM (System Center Configuration Manager), • MDM platforms (Intune, AirWatch, etc.), • Azure / Azure AD, • Advanced Active Directory administration (OU/GPO/permissions/security), • Custom application troubleshooting, • Solid understanding of Windows Server, Exchange, SharePoint, SAN concepts, databases, and virtualization technologies., • Excellent troubleshooting, documentation, and communication skills., • Ability to analyze workloads and solve technical problems independently., • Bachelor's degree in Computer Science, Information Technology, or equivalent experience (preferred). Preferred Certifications • Microsoft AZ-900, MD-102, MS-500, • CompTIA A+, Network+, Security+, • HDI Certifications

Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. * Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications * Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned * First level identification and escalation of Major Incidents using the approved IT escalation processes * Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT * Assist in creating knowledgebase articles, checklists, FAQs and End User training. * Follow all standard service desk policies and procedures. * Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment * Willingness to learn industry specific and proprietary management systems * Perform network administration functions, user account permissions, Active Directory changes * Follow up with clients to ensure resolution is complete and satisfactory * Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures * Collaborate with peers to form technical solutions * Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company * Additional responsibilities as assigned * Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies * Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. * Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of all Windows server and desktop operating systems * Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange * Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration * Ability to provide remote desktop support to customers. * Ability to use remote support tools like VNC, LogMeIn, RDP, etc. * Ability to multi-task and maintain good communication is a must * Solid organizational skills and be strong attention to detail. * Excellent written and oral communication skills. * Excellent problem analysis and solving skills. * The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. * Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. * Must be able to learn quickly and be very self-sufficient with limited training required. * Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. * Self-starter, dependable and accurate in completing tasks with strong attention to detail. * Demonstrated ability to multi-task and work independently with minimal supervision. * Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. * Independent, self-starting attitude with the willingness to share knowledge. * Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. * Ability to function effectively in a fast-paced environment Desired Skills & Experience * 2-4-year degree in a Technical field * Minimum of 1 year in the hospitality industry * IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. * Understanding of basic ITIL principals preferred. * Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. * Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. * Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. * Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. * Knowledge of Active Directory and application-based user account management.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Reporting to the Technical Support Manager, the successful candidate will work as a Technical Support Specialist within the MTY IT Department. This entails the effective administration, maintenance, and support of MTY end-user hardware, software, and associated peripherals, in a timely and professional manner and in accordance with established service levels. The selected candidate may also be assigned to support other IT teams according to need. Equal Opportunity Employer M/F/D/V Key Responsibilities • Support the day-to-day technology needs of MTY Group employees as a member of the Help Desk team, including maintenance and support of end-user hardware, software, mobile devices, and associated peripherals., • Use the ticketing system to ensure that requests, changes, and incidents are handled according to agreed-upon procedures., • Ensure printers are properly maintained and that supplies are in stock., • Support facilities and security devices such as badge readers, cameras., • Ensure hardware and software remains current and up to date with security patches., • Under the direction of senior members of the team, contribute to the management of critical office systems, servers, and services such as Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, etc., • Interact with MTY Group Help Desk teams in other locations to support the continued integration of key systems., • Follow existing policies and procedures, and help define, document, and implement new ones., • Ensure inventory kept up to date for assets falling under the Help Desk team’s areas of responsibility., • Work with vendor support teams to resolve issues related to the devices and software managed by the Help Desk team., • Create and maintain support documentation, how-to guides and any other documentation that will help foster self-service support to the extent possible., • Managing assigned projects and reporting on project completion, • Proactively manage personal development, to increase performance levels and provide opportunities for career development., • Other duties as assigned. Required Technical Skills • Minimum 5 years working in a technical capacity supporting users and/or projects, • Expert knowledge of Microsoft Windows desktop operating systems, • Extensive experience with laptop, desktop, and mobile device hardware from various vendors, • Knowledge of disk-imaging technologies used for laptop and desktop rollouts and refreshes, • Basic understanding of Active Directory and Microsoft DNS, DHCP and other related services, • Experience with helpdesk ticketing systems (SolarWinds WHD, Service Now, Cherwell, etc.), • Ability to produce documentation related to implementation, testing and self-help guides, • Experience managing and troubleshooting Microsoft Office, • Experience with patch management tools (Manage Engine, Microsoft WSUS, Shavlik, BigFix, etc.), • Experience with managing and configuring Microsoft InTune, • Knowledge of asset tracking and tagging hardware, • Experience managing Anti-Virus server and client software, • Knowledge of MacOS and iOS operating systems, • Experience managing and deploying Apple devices Nice-to-Have Technical Skills • Experience with application deployment tools (JAMF Pro, Manage Engine, Marimba, SCCM, etc.), • Understanding of networking concepts and technologies (Cisco) Required ‘Soft’ Skills • Professional, friendly, and approachable demeanour, • Demonstrated ability to troubleshoot complex technical problems, • Strong verbal and written communication skills in English, • For roles based in Quebec or New Brunswick, strong verbal, and written communication skills in French, • Ability to work as part of a team, to both provide and ask for assistance when needed, • Keen interest in technology, the IT industry, and related new developments and current events, • Interest in maintaining and improving skill sets, training, and continued personal development Working Environment and Hours: • Normally working a standard work week (Monday to Friday, 8:30am to 5:30pm) in the MTY office you are hired to cover, with additional hours as required. Flexibility is essential as out-of-business-hours work, and weekend work is sometimes required on an ad-hoc basis. Benefits (Subject to Change): • 401(k) matching, including Roth options, • 3 Medical insurance plans, • Dental insurance, • Vision insurance, • Employee assistance program, • Flexible spending account, • Health savings account, • Life insurance, • Short-term disability insurance, • Long-term disability insurance, • Paid time off, • Tuition reimbursement, • Referral program, • Wellness programs, • Hybrid

Job DescriptionIDEALFORCE have Contract positions available immediately for Technical Support - Level 1 Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. Position Description Service Desk Analysts assigned to the Service Desk team are responsible for the day to day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of today’s technologies, you will solve a wide variety of challenges in a fast paced environment that is managed using ITIL methodology. Help Desk Analysts • Provide first level support for inbound incidents and service requests from internal and external end users., • Manage the technical support email inbox., • Maintain end to end responsibility for customer support needs providing timely, reliable, and courteous service., • Assist with the development and improvement of work instructions, procedures, standards, and documentation., • Answer inbound phone calls from internal and external clients., • Maintain appropriate level of skills to handle incidents and requests in line with established service levels., • Provide feedback of intelligence gained through customer interactions., • Exceptional attendance is a must., • Innovative, team-oriented problem solver., • Strong commitment to providing quality service., • Excellent interpersonal, negotiation and communication (verbal and written) skills., • Excellent organizational, time management, and follow through skills., • Ability to manage multiple competing priorities., • Technical writing experience., • Customer support experience., • Answering client phone calls and active listening., • Responding and adapting to different types of characters., • Experience in an IT environment and end-user support role., • Working with Google Suite and Google Email., • Remotely troubleshooting networking, server, and end user desktop incidents. Education Preferred Associate’s or bachelor’s degree in computer science, information systems, or similar. SOURCER ASSIGNED: Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate, Current location and Availability Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description Vitality Slim Clinic is a premier medical weight loss and wellness clinic dedicated to helping individuals achieve a healthier, happier life. We specialize in medically supervised weight loss, IV therapy, and regenerative medicine. Our mission is to empower individuals on their journey to a healthier, happier life with personalized treatments and expert care. We are seeking a reliable and friendly Full-Time Medical Assistant to join our growing team! This role is perfect for someone who thrives in a supportive, wellness-focused environment and enjoys working with patients on their health journey. Responsibilities: • Greet and check in patients; assist with scheduling and basic front desk tasks., • Take and record vital signs, weight, and patient history, • Prepare patients for provider consultations and treatments, • Administer injections (e.g., B12, lipotropic) as directed, • Educate patients on wellness programs and treatment plans, • Maintain accurate documentation in the EMR system, • Ensure the cleanliness of exam rooms and the proper inventory of supplies, • 2 years of experience as a Medical Assistant required, • Excellent communication and customer service skills, • Detail-oriented and organized, • Ability to work independently in a fast-paced environment, • Competitive pay based on experience ($20-25 per hour plus commissions), • Supportive team environment, • Tuesday to Saturday We'd love to hear from you. If you're passionate about patient care and transforming lives, and looking for a full-time opportunity in a positive and health-focused environment, apply now! 4 Easy Steps to Get Hired: • Schedule a virtual screening with our talent acquisition team., • Interview with the management and get the job offer once you pass!

Job DescriptionJob Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day-to-day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of todays technologies, you will solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. Help Desk Analysts • Provide first level support for inbound incidents and service requests from internal and external end users., • Manage the technical support email inbox., • Maintain end to end responsibility for customer support needs providing timely, reliable, and courteous service., • Assist with the development and improvement of work instructions, procedures, standards, and documentation., • Answer inbound phone calls from internal and external clients., • Maintain appropriate level of skills to handle incidents and requests in line with established service levels., • Provide feedback of intelligence gained through customer interactions. Skills Preferred Technical writing experience. Knowledge of legacy, existing, and new PC hardware and software technology. Experience Required Customer support experience. Answering client phone calls and active listening. Responding and adapting to different types of characters. Multi-tasking, prioritizing, and managing time effectively. Experience Preferred Experience in an IT environment and end-user support role. Working with Google Suite and Google Email. Remotely troubleshooting networking, server, and end user desktop incidents. Experience with incident management and service request processes. Education Required High School Diploma Education Preferred Associates or bachelors degree in computer science, information systems, or similar. Additional Information Monday through Friday in person position at the Phoenix headquarters location (5000 W. Carefree Highway Phoenix, AZ 85086).

Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description RRD has an immediate opening for an IT Support Engineer position in our Phoenix, AZ office!! Position Summary Provides support and works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems, and requests related to our endpoint fleet of equipment. Communicates effectively about a broad range of technologies and explains solutions in technical and nontechnical terms. We expect first class customer service ensuring that all customers are treated efficiently and in an appropriate manner. Responsibilities may span over multiple facilities based in the area as needed for support could require the ability to travel. Responsibilities • Handles routine and less complicated problems without assistance., • Learning and applying basic knowledge of IT systems and operational processes/policies., • Developing knowledge of RRD policies, processes, systems and business lines., • Generally considered entry level, based on a developing knowledge of IT systems, technologies or RRD operational norms., • Build, install and maintain endpoints (PCs & MAC) in accordance with IT standards., • Maintain and problem-solve issues related to installed endpoints Windows & MAC, with routine maintenance as assigned., • Partners and collaborates with enterprise support teams and outside vendors to resolve problems or issues., • Responsible for the direct provision of desk-side support as necessary., • Helps to manage local LAN architecture and components in compliance with enterprise standards., • Assists with support of wireless networks, servers, network and peripheral devices related to desktop infrastructure, in accordance with department standards., • Maintains a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Take ownership of issues by carrying out problem analysis to implement appropriate solution, with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary., • Identify potential changes and system improvements to present to management consideration and implementation., • Ensure that work is carried out within agreed service levels and in accordance with department guidelines and corporate policies., • Ensure all interactions (incidents, change tickets, etc) are logged/maintained within RRD ITSM toolset., • Maintains and takes ownership of asset record inventory throughout the life-cycle of end-points., • Performs other related duties and participates in special projects as assigned. Qualifications • Bachelor degree in discipline related to functional work or role with up to 1-3 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience., • Knowledge of endpoint software OS such as MS Windows current and recent versions, MAC, Microsoft Office, Google suite & Google Drive a plus., • Following facilities EHS (Environmental Health & Safety procedures) PPE (Personal Protective Equipment) and procedures a must., • Lifting - Potential lifting up to 25 pounds occasionally to move objects., • Able to demonstrate good problem-solving skills and appropriately apply proven solutions. Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance. Apply existing processes and procedures to solve problems and may receive guidance for problems that are non-routine., • Requires good communication skills, both verbal and written. Able to communicate effectively with diverse groups of people when completing work assignments. Additional Information RRD's current salary range for this role is $55,100 to $82,700 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #LI-MY1 #LI-Onsite All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Job Description Job Title: Service Desk Analyst Duration: 12-month contract Work Location: 5 days a week onsite - Phoenix Arizona Candidate Requirements Top 3-5 Must-Have Skills: 1-2+ years experience in a Help Desk environment supporting internal and/or external clients. Experience with the following technologies: Windows Servers, Active Directory, Exchange, System Center, SharePoint. Basic knowledge of: Storage Area Networks, Databases, Programming Languages, Server Virtualization. Job Description: The Service Desk Analyst -- has the primary responsibility for receipt, triage, and resolution of Service Requests and Incidents related to computer systems, hardware, or software to clients over the phone, online, or in person. If they are unable to resolve the Service Request or Incident, then they will use a documented procedure to identify the appropriate escalation protocol for addressing the issue. The Service Desk Specialist must utilize excellent customer service, problem solving, and technical reasoning skills. They also must be able to multitask and organize their work effectively to meet their daily, weekly, and monthly goals. What you will need: • High School Diploma or GED required., • Associate degree in Computer Science, in related IT major preferred., • Bachelor s Degree in Computer Science, in IT related major preferred., • 1-2+ years experience in a Help Desk environment supporting internal and/or external clients required., • Experience with the following technologies: Windows Servers, Active Directory, Exchange, System Center, SharePoint required., • Basic knowledge of: Storage Area Networks, Databases, Programming Languages, Server Virtualization required., • Demonstrated capability to effectively manage time by analyzing workload, assigning priorities, and maintaining focus on productive endeavors to meet their daily, weekly, and monthly goals required., • Excellent written and verbal communication skills required., • Excellent customer service, problem solving, and technical reasoning skills required., • Microsoft Certification preferred., • HDI Certification preferred., • CompTIA A+ Certification preferred.

Job DescriptionLOOKING FOR ONLY CURRENT ARIZONA RESIDENTS. City of Phoenix - IT - User Technology Specialist - 151984 (100% Onsite) Closing Date: 12/4/2025 @ 2 PM 100% Onsite Water Services Department has a vacancy for a User Technology Specialist (UTS). This position has the following essential functions: • User Onboarding & Access Setup, • Create and configure new user accounts in Active Directory (AD), email, and other enterprise systems., • Set up user profiles, permissions, and security groups according to role-based access policies., • Provision hardware and software for new employees, including desktops, laptops, and mobile devices., • Conduct initial orientation on IT policies, tools, and system access2. Active Directory & User Group Management, • Maintain and update groups, and organizational units in AD., • Assign and adjust group memberships for access to applications, file shares, and network resources., • Apply security standards and ensure compliance with organizational IT policies.3. Ticket Management & Initial Triage, • Monitor and respond to incoming support tickets through the IT service desk system., • Perform first-line troubleshooting for desktops, laptops, printers, mobile devices, and Office 365 tools., • Escalate complex or unresolved issues to higher-tier support teams with detailed documentation., • Track ticket progress to ensure timely resolution and customer satisfaction.4. Technical Support & Troubleshooting, • Diagnose and resolve common issues related to user login, connectivity, and software errors., • Assist with printer setup, basic networking, and mobile device configuration., • Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.).5. Ticket Documentation & Reporting, • Document troubleshooting steps, resolutions, and user interactions in the ticketing system., • Develop and maintain process documents, • Maintain accurate records of recurring issues to support trend analysis and process improvements., • Provide feedback to IT leadership on ticket volume, patterns, and areas requiring additional resources.6. Collaboration & Continuous Improvement, • Work closely with system administrators and higher-level support staff on escalated issues., • Suggest process improvements for onboarding, access management, and ticket handling., • Stay current with updates to operating systems, productivity tools, and IT security best practices.7. Desktop & Laptop Support, • Diagnose and resolve hardware and software issues on desktops and laptops., • Perform routine maintenance, updates, and patching., • Configure, image, install, update and/or load operating system and applications.8. Network Connectivity, • Troubleshoot wired and wireless network connection issues for end-users., • Set up and troubleshoot printers, scanners, webcams, and other peripherals., • Manage docking stations, monitors, keyboards, and other user accessories., • Replace and repair hardware components when necessary.9. User Support & Customer Service, • Provide clear, courteous, and professional communication with users, • Maintain accurate and timely records of support requests and resolutions

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Information Systems Field Support Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Through collaboration with vendors, procurement staff and operational leadership, assess functional needs of the business in relation to hardware and software standards. Maintain and communicate established IS standards to staff. Assist in maintaining oversight of all IS inventory stock; including ordering, receiving, tracking, and deployment., • Assist staff with the installation, relocation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Provide 24-hour on-call service to all required departments and hospitals as scheduled., • Act as liaison between IT and Branch Sites/Offices for various IS and Operational projects and evolutions, including management of internal resources and vendor contacts, scheduling, and technical evaluation as needed to ensure timely and accurate completion of projects as business needs dictate., • Monitor and complete all support and project related tasks and activities. Enter, monitor and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution and marking the records as complete., • Interacts with Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, and Infrastructure to resolve user issues., • Maintain a strong working knowledge of all the equipment and systems supported by the IS Service Desk by keeping current with all documentation and by participating in continuing education programs., • Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established. Identifies and works with IS Admins support staff to rectify any noted deficiencies., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask, • Demonstrated strong operational and analytical abilities, with superior communication, and interpersonal skills. Ability to communicate effectively with all employees., • In-depth knowledge of PC, printer, file servers, print servers and network operations., • Knowledge of network cabling switches/hubs, routers, firewalls, and network diagnostic tools, network operating systems and TCP/IP protocol is essential., • Strong knowledge of Microsoft Windows operating systems, personal computer software set up and installation, and PC connectivity., • Working knowledge of Microsoft Office Products and other PC based software applications., • High level of proficiency and demonstrated effectiveness in problem determination and resolution., • Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and willingness to work off-hours as the need arises., • Microsoft Certified Systems Engineer (MSCE) preferred., • CompTIA A+ Certification preferred, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family. #corpwest

Job Description Our Driving Force "We Do What's Right When No One Is Looking." This simple ideology stands at the core of everything we do, guiding our commitment to providing exceptional IT services for our clients, internal and external. Company Overview: We are a dynamic and forward-thinking technology solutions provider that empowers small to medium-sized businesses through streamlined IT processes. Our commitment to exceptional service and innovative solutions allows our clients to thrive in the complex digital landscape. Job Title: MSP Support Engineer - L1 Position Overview: We are seeking an ambitious MSP Support Engineer to join our team. In this junior-level position, you will provide essential technical support and customer service to our clients, ensuring their IT systems operate smoothly. You will be responsible for troubleshooting basic hardware and software issues, deploying PCs, assisting with client inquiries, engaging in special client projects, and learning from experienced team members. This role offers the opportunity for professional growth as you develop your skills and contribute to our commitment to exceptional client service. Our Culture • Caring Leadership: We prioritize your well-being and growth., • Supportive Teamwork: We value collaboration and commitment., • Growth-Driven Environment: Your ambition is your only limitation., • Teamwork Makes the Dream Work: A team that genuinely covers each other's back, • Learning Mindset: We fail forward., • Client Partnerships: We see clients as partners and friends., • Accessible Leadership: Direct dialogue with management is encouraged., • Balanced Professionalism: We combine a relaxed atmosphere with professional excellence., • Home-Like Workplace: We foster a supportive, inclusive environment., • Work-Life Balance: We respect personal time and strive for balance., • Dynamic Pace: Embrace our fast-paced and exciting work environment., • Integrity: We Do What's Right When No One Is Looking. Who We Want to Work With • Positivity: Not every day is easy but looking on the bright side and always looking for the positive in every scenario is crucial in this field. Maintaining composure and searching for the positive side of the coin is at the heart of what we do., • Ambition: Individuals who don't wait to be told what to do, who are constantly seeking out knowledge and opportunities to grow,, • Self-Starter: Individuals who OWN their day, taking accountability for their tickets, their issues, their customers, their mistakes, and their wins., • Grit and Tenacity: Individuals who are not afraid to jump in the deep end to explore unknown waters, uncover and dive into tasks outside their comfort zone, approach challenges with a smile, and remain persistent in the face of adversity., • Team-Player: Individuals who understand the importance and power of a team environment. Someone who is not above taking out the trash or fixing that darn printer. Supporting your colleagues and stepping up to the plate to go up to bat for your team is essential., • Dependability: Individuals who do what they say they are going to do, see an issue through to the end, and understand their role in any given circumstance, • Perspective: Individuals who come with or without experience but are open-minded and willing to view perspectives other than their own Responsibilities: • Technical Support: Provide first-level troubleshooting for hardware, software, and network issues. Deliver basic-level desktop and server support, including user creation, Office 365 management, password resets, drive mapping, and application support. Assist clients mainly through remote support, with occasional on-site visits as needed., • Customer Service: Deliver exceptional customer service, maintaining a positive and professional demeanor in all interactions., • Collaboration: Collaborate with senior team members to escalate complex issues and participate in knowledge-sharing sessions., • Client Projects: Additionally, collaborate with senior technical resources on client projects within, or slightly outside of, your skill level to cultivate technical growth and learning opportunities, • Schedule Management: Independently manage your schedule, prioritize tasks, and maintain client communications., • Audits: Assist in performing regular security audits for clients, ensuring a strong IT security posture, • Documentation: Maintain detailed ticket documentation within our system., • Process Improvement: Identify and implement solutions for recurring issues to boost operational efficiency., • SOP Development: Contribute to the development and maintenance of knowledge-based articles. Qualifications: Required • 1-3 years in a help desk or technical support experience, preferably in an MSP environment., • Basic understanding of IT concepts, procedures, and best practices, • Basic understanding of basic network concepts (LAN/WAN/VPN) and SaaS technologies., • Exposure to Microsoft 365 management, • Proficiency in Windows and Mac operating systems, • Proficiency with ticketing systems and documentation tools., • Proficiency with the Microsoft Office suite, • Ability to work in a fast-paced environment, • Excellent written and verbal communication skills, • Strong troubleshooting and analytical skills, • Experience managing ThreatLocker endpoint security, • Experience managing the Unifi ecosystem, i.e., firewalls, switches, access points, phones, cameras, etc., • Experience supporting Tax/Accounting software such as Drake, UltraTax, Thomson Reuters, • Basic understanding of backups, disaster recovery, and business continuity, • Basic understanding of cybersecurity practices, including firewalls, EDR/MDR, and encryption, • Basic understanding of Mobile Device Management platforms, preferably Addigy Approximately 80% remote in-office and 20% on-site support. Option for two days of remote work (weekly) after 90 days of employment. Clients are in Maricopa County.

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Scottsdale, AZand they are in need of a IT Helpdesk Support Level I. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a BONUS!, • Three (2-3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Scottsdale, AZ

Job Description Gr8ttek is currently seeking a Desktop Support Specialist in Phoenix, AZ. This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., if this is you, then keep reading and apply! Desktop Support Responsibilities: • Provide support to client identified VIPs, • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities., • 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities., • Perform all assigned desk-side support activities, • Display outstanding technical and professional services skills at all times, • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines, • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair, • Understands and follows all documented service operations policies and procedures.Requirements:, • Maintain all required OEM Certifications as directed by Management, • 3+ years experience relevant software and hardware systems, • Understanding of ITIL methodologies UJdy58LlH3

Job DescriptionDescription: Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, timeshares, and more. Consumer demand is at an all-time high. Unlike traditional debt relief options like settlement, collections, or bankruptcy, the consumer rights attorneys offer a unique and specialized service, disputing clients’ debts and helping them take control of their financial futures. Located near Downtown Summerlin, enjoy a modern 25,000 square foot high-tech building with spacious break rooms, adjustable rising desks, and ergonomic chairs for comfort and performance. Position Summary: The IT (Information Technology) Technician is a professional responsible for managing and maintaining the organization's computer systems, networks, and technology infrastructure. The primary role is to ensure that technology resources are running efficiently and effectively to support the business' operations. Key Responsibilities: • Technical Support - Providing technical assistance and troubleshooting for end-users who encounter computer or technology-related issues., • Hardware and Software Maintenance - Installing, configuring, and maintaining computer hardware (e.g., desktops, laptops, servers) and software (e.g., operating systems, applications)., • Network Management - Setting up and managing local area networks (LANs), wide area networks (WANs) and WIFI management to ensure reliable connectivity., • Security - Implementing and maintaining security measures to protect against viruses, malware, data breaches, and other cyber threats., • Data Backup and Recovery - Regularly backing up data and developing recovery procedures to minimize data loss in case of system failure., • Upgrades and Updates - Keeping systems and software up to date with the latest patches and upgrades to maintain security and functionality., • Inventory Management - Keeping track of IT assets, such as: computers, servers, and networking equipment., • Documentation - Maintaining records, manuals, and documentation related to IT systems and procedures., • Remote Support - Providing remote assistance to users who are not physically present at the office., • Collaboration - Working closely with other IT professionals and departments to address complex technical challenges and implement technology solutions., • Prior experience in IT support, help desk, or a related field is advantageous., • CompTIA A+, Network+ and Security+ certifications required., • Proficiency in software troubleshooting and problem-solving techniques., • Knowledge of computer hardware components and their functions., • Familiarity with network administration principles and protocols., • Basic understanding of cybersecurity best practices., • Ability to work in a fast-paced and dynamic environment., • Technical Proficiency, • Problem-Solving Skills, • Cybersecurity Awareness, • Organizational Skills, • Customer Service Orientation Perks of Joining our Team: • Pay: $20/hour, • Comprehensive health coverage – medical, dental, and vision plans, • Health Savings Account, • Paid Time Off, • Life insurance, • Opportunities for growth and advancement through internal promotion potential Legacy Capital Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Job Description Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values. Job Description/Summary The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University’s IT systems, ensuring that technology supports Sonoran’s mission of advancing health and wellness through education and innovation. The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus. Technical Support & Customer Service • Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests., • Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and macOS environments. This includes supporting the University as well as student-owned equipment., • Provide setup and configuration for new workstations, ensuring consistency with Sonoran’s IT standards and security protocols., • Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience., • Monitor and maintain IT systems to ensure continuous performance and reliability., • Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking., • Create and maintain knowledgebase articles to promote self-service solutions for common technical issues., • Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date., • Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus., • Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements., • Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran’s IT equipment., • Support VOIP systems (preferably Crexendo), including user setup and troubleshooting., • Provide technical support for classroom and event AV systems, including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams., • Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content., • Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data., • Follow institutional IT security practices, including password management, data protection, and access control., • Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed., • Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department., • Perform other related duties as assigned to support the goals of the IT Department and the University. Experience Required • Minimum of two (2) years of IT Help Desk or technical support experience, including supervisory or team lead experience preferred., • Equivalent combination of education and experience may be considered., • Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred., • Experience using IT helpdesk ticketing systems (preferably JIRA) and supporting VOIP systems (preferably Crexendo)., • Experience with audio/video systems, including projection systems, smart boards, and classroom technology preferred. Knowledge, Skills, and Abilities • Strong understanding of Windows and macOS environments, including installation, configuration, and troubleshooting., • Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.)., • Familiarity with network fundamentals, printers, and peripheral device troubleshooting., • Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams., • Excellent customer service, communication, and interpersonal skills, with the ability to work effectively with diverse groups of people., • Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment., • Strong problem-solving, analytical thinking, and decision-making abilities., • Demonstrated leadership, mentoring, and team coordination skills., • Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations., • Detail-oriented with strong documentation and organizational abilities. Other Requirements • Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance., • Must reside within the Phoenix metropolitan area. Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience. Desired Education/Certifications Current CompTIA A+ certification or equivalent education and/or experience. Any combination of education, training, and experience that provides the required knowledge and abilities. Working Environment Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions. Background/Screening All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position. SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. SONORAN UNIVERSITY is a smoke free campus. • Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence. About Sonoran University: Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing. The University’s College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University’s mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition’s Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University’s Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu Benefits: At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow! Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest — with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month. Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!

Job Description JOB PURPOSE / POSITION OVERVIEW The Applications Support Specialist provides day-to-day technical support, troubleshooting, and maintenance for business software applications across the organization. This role is responsible for assisting end users, performing routine system checks, documenting procedures, and escalating complex issues as needed. The Specialist ensures that applications operate smoothly, data remains accurate, and users receive prompt and professional support to maintain productivity. DUTIES / RESPONSIBILITIES User Support & Troubleshooting • Provide timely assistance to employees experiencing software or access issues., • Diagnose and resolve basic application problems; escalate complex issues to Analysts or vendors as appropriate., • Perform regular application health checks and ensure proper system functionality., • Maintain user accounts, roles, and permissions in accordance with security protocols., • Assist in creating and updating user guides, job aids, and training materials., • Work closely with IT staff, business users, and vendors to maintain effective communication., • Provide feedback on recurring issues and potential system improvements., • Perform other duties or special projects as assigned. MINIMUM EXPERIENCE REQUIRED (KSA’s, Education, YOE) • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred., • 1–3 years of experience in software support, help desk, or IT operations. Basic understanding of databases, application systems, and troubleshooting methodologies., • Strong customer service and communication skills., • Excellent organizational and time management abilities., • Ability to learn new systems quickly and work independently or as part of a team. PREFERRED EXPERIENCE • Experience with system integrations (APIs, middleware, ETL tools)., • Working knowledge of SQL or query languages for data extraction and analysis., • Exposure to financial, timekeeping, or talent management platforms., • Project management experience or certification, • Advanced Excel (VLOOKUP, pivot tables, data visualization). PHYSICAL DEMANDS / WORKING CONDITIONS (environment, noise level, public interactions) • Primarily office-based with occasional site visits or vendor meetings., • Standard business hours with flexibility for project deadlines or after-hours support., • Collaboration with IT professionals, vendors, and business stakeholders., • Regularly required to sit, stand, bend, reach and move about office building and job trailers, • Ability to drive to job sites to meet with teams/employees in outdoor construction environments and may include: high heat, walking on uneven terrain, climb / descend stairs, loud noises, • Lift and move up to 15 pounds, • Ability to wear required PPE on job sitesCompany DescriptionHaydon Companies is one of the largest general contractors in the southwest with the unique ability to perform commercial building, heavy civil, and landscape construction.Haydon Companies is one of the largest general contractors in the southwest with the unique ability to perform commercial building, heavy civil, and landscape construction.

Job Description Position Summary The position of Technical Support Specialist I is established to provide front line service desk support for credit union. Maintain service levels set by the department. Minimum Qualifications (Education, Experience, Skills): • Associates degree or equivalent work experience., • A+ certification or 2 additional years of relevant work experience; or 2 years of internal SDCCU member facing experience may be considered., • 2 years of experience supporting PC systems, hardware and software, in a professional capacity., • Enterprise level competency with Microsoft Windows, Office and Outlook., • Basic knowledge of Networking, Desktop and/or Laptop imaging., • Working knowledge of Active Directory., • Professional and effective interaction, verbal and written communication skills., • Demonstrated ability to coordinate concurrent projects and tasks, self-organize and prioritize meeting deadlines., • Track record of applying critical thinking and effective problem-solving skills., • Prior experience with service desk ticketing systems preferred., • Win10, Win11, and virtual desktop familiarity preferred., • Office 2016, 2019, O365 familiarity preferred., • Receive, process, and resolve IT service desk requests, • Provide technical support to all departments and branches, • Provide excellent Customer Service and support for trouble desk issues., • Escalate service desk requests and provide status updates to users, • Install and Support PC’s, phones, and other equipment, • Install and configure software applications, • Adds/moves/changes to user accounts in Active Directory and other applications, • Troubleshoot computer hardware and software, • Troubleshoot Email and Mobile Devices, • Basic printer configuration and support, • Assist with initial configuration of new equipment & software, • Install and configure software applications utilizing endpoint management solution., • Active Directory triage/troubleshooting., • Telecom duties include system administration tasks such as activating phones, setting up users and agents, configuring queues and extensions, and monitoring performance., • Perform other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday - Friday 8:30am to 5:30pm Saturday (rotating) - 8:00am to 4:30pm Full time - 40 hours a week

Job DescriptionJob Description: Do you want to start your career with a company that values integrity, dedication, and hard work? We offer you competitive pay, monthly bonuses, a generous benefits package, and opportunities for advancement. Blood Hound offers a comprehensive suite of private utility locating and subsurface utility engineering (SUE) services to its diverse customer base composed of Engineering, Environmental, Utility, Surveying, and other Construction, and Infrastructure. Advanced LocateTechnicians are required to use advanced observational skills and deductive reasoning to identify, locate, and mark all utilities within a requested job scope. Ideal candidates will possess troubleshooting skills and be willing and able to learn new procedures and technologies. Manage sales cycle to close new business in all service categories offered, by identifying potential customers and developing relationships with the customer base. The successful candidate will provide utility locating services while also building the business by developing and maintaining a customer base in the market. Pay for this position is $22-$26/hour + monthly bonus. Why You'll Love Working for Us (Our Benefits): * High-quality company vehicle - Gas and all work-related expenses are paid. * Monthly bonus - Variable bonus paid to you each month, based on meeting revenue goals. * Work-life balance - Get home every night, OT optional. * Quality first - We give our techs ample time to do great work. * Opportunity for increased responsibility and career advancement * Company laptop, phone, and equipment - Advanced technology you can count on. * Comprehensive insurance options - Including medical, dental, vision, and life. * 401(k) with company match - We will help you save for the long term. * PTO and paid holidays - Even in your first year, so you can spend time with your loved ones. * Tenure Boots Program - Provides a $200 voucher for work boots on your first anniversary and every year after. * Tech Health Desk - Dedicated representatives to get you what you need when you need it. * Employee discounts & perks - Outstanding discounts at major retailers and service providers. Requirements: * Must have at least 2 years of locating experience with a demonstrated commitment to quality and attention to detail * Must be able to pass a drug test * Experience reading CAD, GIS, and MicroStation files is a plus * Manage the locate schedule with the CSR team * Plan and organize daily work schedule to call on existing and potential clients * Identify potential customers and set strategies to align customers with our recommendations * Candidates must pass a ‘fit to work' physical examination * Overtime, after-hours work and be available for some overnight travel * Detailed-oriented and ability to maintain a professional and positive attitude We are an Equal Opportunity Employer