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Title :Desktop Support Technician.

Work Location : Los Angeles, CA (onsite).Contract duration: 12+ months Contract.Looking for local candidates only.We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks.The ide

Department: Information Technology. The IT Desktop Support Engineer is a vital member of our technology team, ensuring uninterrupted support for artists, coordinators, and production staff in a high-performance, creative studio environment. Provide technical assistance for Visual Effects application

Job Description Job purpose The mission of Hope the Mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet our participants' needs through an individualized and non-judgmental approach that will ultimately lead to long-term housing stability. The Thrift Store Manager this position involves assisting in the maintenance of Thrift Store Operations, under the general supervision of the Retail Director/COO. This includes tasks such as merchandising, marketing, hiring, supervising, scheduling, sales, and training. As the primary point of contact, this position requires a high degree of self-initiative and self-monitoring, as well as the ability to maintain positive relationships with thrift store staff, volunteers, donors, and the community. Duties and responsibilities * This position is based at the new Thrift Store in North Hollywood (10955 Magnolia Blvd, North Hollywood, CA 91601) * Communicate regularly with Retail Director/COO about store issues. * Answers work-related phone calls and emails during scheduled time. * Assist with store merchandising, sorting, pricing and inventory control. * Responsible for daily cash handling, credit card transactions and bookkeeping including night drop deposits. * Maintains effective schedule for employees, volunteers and Community Service and works within budget to meet payroll guidelines and store expenses. * Actively engage customer on sales floor to increase donations and merchandise sales to ensure monthly revenue goals are met. * Provide excellent customer service by greeting and assisting customers and donors and responding to customer inquiries/complaints. * Promote repeat business and word-of-mouth advertising through building of excellent customer relations. * Control costs and expenditures to ensure store budget is maintained. * Assist with acceptance of donations, in-kind donation forms, and scheduling and pick-up of donated items. * Ensure employees, Community Service and volunteers are properly trained in store operations and procedures. * Ensures physical maintenance, cleanliness and attractiveness of store and displays. * Enforce and maintain safety and cleanliness as well as all health and security policies and procedures. * May drive company vehicle to perform store business. Qualifications * Must have a minimum of 3 years of retail store experience to include cash handling. * At least 2 years of Managing a store or department. * Must have a valid driver’s license, a clean DMV record and the ability to be added to the company auto policy. * High School Diploma/GED * Able to receive direction and independently follow tasks through with minimum supervision. * Must be able to meet the physical demands of the job, such as moving and arranging merchandise. * Strong communication skills, both verbal and written, with fellow workers and customers. * Detail oriented, able to multi-task and remain flexible with assignments. * Must have strong organizational and interpersonal skills. * Demonstrate strong work ethic founded upon integrity, organizational skills, and goal- oriented behavior. * Upholds attendance and performance standards. * Ability and willingness to work effectively with diverse people and/or populations. * Able to adhere to the practice of confidentiality regarding patients, families, staff, and the organization. * Able to act in a kind, decent and respectful manner at all times. * Must be flexible to work some weekends and/or late evenings when needed Employment Classification * FLSA Status: Exempt * Work Schedule: Full Time Working conditions * Typical warehouse/retail setting. Physical requirements PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Ability to lift up to 40 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands and fingers; Be able to have visual activity for (including, but not limited to) administrative and clerical tasks; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity with service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health, and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. EEO: HOTV (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation, and training. Monday to Friday: 9:00am - 5:30pm (Weekend availability as needed)

Provide laptop and desktop support for Windows devices to include software installations and end user data migrations. Experience includes operating system software, desktops, laptops, tablets, smart phones, printers, telephones and cabling environments. Provide In-Person Corporate office and clinic

Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and

Year Up United's Career Pathways is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. The program combines technical and professional traini

Job Description About the Client Our client is an innovative telehealth provider expanding access to veterinary care through technology. They partner with healthcare organizations and veterinary professionals to deliver high-quality, remote pet care services. By leveraging a secure digital platform, they connect pet owners with experienced veterinarians to meet a variety of care needs without the constraints of traditional in-clinic visits. About the Role We are seeking a part-time veterinarian to provide professional services remotely via a telemedicine platform. This position is ideal for a veterinarian looking to deliver care outside the traditional clinic setting, particularly during nights and weekends. You will work closely with a medical director and a collaborative team to evaluate pets, consult with owners, and prescribe treatments when medically appropriate. Responsibilities * Deliver virtual consultations and follow-ups using a secure online portal * Evaluate pets based on medical history, data, and client communication * Provide expert guidance, treatment plans, and prescriptions when suitable * Maintain accurate, compliant medical records for all interactions * Uphold high standards of veterinary practice and ethics in a telehealth environment * Adhere to data privacy and security standards * Collaborate with a team of professionals to ensure continuity and quality of care Requirements * Doctor of Veterinary Medicine (DVM) degree * Active veterinary license in good standing in at least one U.S. state * Minimum 3 years of post-graduate experience as a practicing veterinarian * Strong communication and medical writing skills * Comfortable with video consultations and digital recordkeeping * Reliable internet connection and access to phone and desktop computer * Willingness to work night and/or weekend shifts * Compassion, problem-solving ability, and a passion for animal welfare Benefits & Why Join * Flexible remote work—no commuting or travel required * Opportunity to be part of a forward-thinking veterinary care model * Work-life balance with part-time, night, and weekend options * Collaborative team culture with professional oversight and support * Meaningful contribution to expanding access to pet healthcare If you're an experienced veterinarian ready to embrace a new way to practice medicine and improve access for pet families, we encourage you to apply.

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.The candidate will also need to facilitate customer r

End-Point Engineer opportunity!! This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $138,000 - $160,000 per hour A bit about us: Prestige Hospital System Placed #1 in both California in a broad assessment of excellence in hospital-based patient care. Why join us? Competitive Salary$$ Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule Job Stability Career growth The position offers a competitive salary If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you. Job Details Job Details: We are on the lookout for a dynamic and experienced Consulting End-Point Engineer, Principal to join our Tech Services team. This role is crucial to our business, offering expert-level support for our information technology infrastructure and business support systems. The successful candidate will have a minimum of 10 years' experience in a relevant field, with a deep understanding of Windows Server Operating System, XenApp, XenDesktop, StoreFront, NetScaler, Active Directory, Citrix Group Policies, and Citrix Machine Creation Services (MCS). Minimum Education: Bachelor's degree in Information Systems, Computer Engineering, orrelated field or equivalent work experience. In lieu of Bachelor of Science in Computer Science, Information Systems, Computer Engineering, or related field,14 years of relevant business support and/or information technology support experience are required. Minimum Experience: Minimum 10 years' experience in relevant business support and/or information technology support experience required. Must be able to demonstrate expert level experience with Windows Server Operating System, XenApp, XenDesktop,StoreFront, NetScaler, Active Directory and Citrix Group Policies, Citrix Machine Creation Services (MCS), AHVand/or ESX hypervisors and experience with system design, capacity planning and capacity management. Hands-on expertise with Windows Server, XenApp, XenDesktop, StoreFront, NetScaler, Citrix MachineCreation Services (MCS), and Nutanix AHV and/or VMware ESXX Must be able to communicate the impact and solutions of application/system problems in business language. Additional Required Skills (Endpoint engineering focus): In addition to Citrix expertise, candidates must demonstrate broader endpoint engineering capabilities to support the full desktop and endpoint environment, including: SCCM and endpoint management skills required PowerShell Scripting related to Desktop automation Power BI reporting preferred Experience with SQL to create databases, queries, and perform simple database maintenance SCCM experience with application deployment and reporting Active Directory Group Policy management Experience with OS Customizations Experience with Citrix Virtual Apps and Desktops would be a plus Experience with Citrix NetScaler load balancing would be a plus Accountabilities: Defines domain specific architecture design and best practices align with enterprise architecture strategy and industry standards. Evaluates and anticipates the impact of technical solutions on related projects. Influences the enhancement of processes, procedures and workflows for the Information Systems department. Architects, designs and deploys Citrix solutions – XenApp, XenDesktop, NetScaler, StoreFront, AppLayering, WEM, UPM, etc. Mentors and leads other technical architects, developers and engineers. Communicates enterprise architecture strategy, industry standards, relevant technology and business standards/policies. Leads the team in analyzing issues, identifying root causes, developing and recommending key work products. Drives and directs quality work efforts including the complex evaluation, development, implementation, integration and administration of internal and external business solutions. Performs complex and often unique work assignments. Advises management on issues. Prepares technology documents and white papers that address and communicate domain specific architecture concepts and direction. Creates technology roadmaps and thought leadership for long-term strategic solutions. Evaluates and anticipates the impact of technical solutions on related projects and on the business. Participates in architectural and technical committees. Represents domain specific topics, interests and needs. Serves as the technical Subject Matter Expert across multiple projects for development and engineering teams. Facilitates reviews at peer and principal levels for all technical designs and other technical documentation. Provides consultation to software developers and engineers. Participates in code design and implementation reviews for domain specific technical solutions. Performs complex and often unique work assignments and other duties as assigned. This role is perfect for a seasoned professional who is ready to take their career to the next level. If you have the required skills and experience, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Role: Service Desk Specialist- EUS Computing Fulltime | El Segundo, California ( Onsite) Job Description: End user support services goal is to maintain and return customers to normal IT Operations as soon as possible, with the smallest possible impact on the business activity of the organization’s end-user(s). Configure, install, and maintain complex software systems. Systems they will be supporting include PC’s, laptops, Surface Pros, cellular Phones, networks, and voice infrastructure. Key Accountabilities: • At least 1-3 years in Application support Service desk, • Understanding of Application and its application in the industry, • User Management, Active Directory , Identify password related issues and provide resolution, • 1 to 4 years of experience in Technical Voice Support, • Experience in remote technical support via telephone in a service/call center environment, • First and Second level laptop/ desktop/application installation, configuration, administration, and troubleshooting skills for Intel PC hardware, Microsoft Win 10 and Application software (including Office 365), Intune, and SCCM client., • Taking laptop and data backups, • Ability to multitask and handle tickets, chats and calls., • Knowledge of VPN, Peripheral devices, Wireless/PDA devices and Network equipment like Ethernet cables and switches., • Basic understanding of Active Directory, DHCP, DNS and networking concepts., • This Job requires working in different Shifts., • Prioritization of incidents and invoke Major Incident management process ( if required), • Communicating major IT incidents to affected customers., • 1st line application and H/W support and diagnosis, • Assisting the client with L1 /L1.5 Support activities., • Provide routine software and hardware troubleshooting support to employees to resolve common IT problems.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expre

100% Remote Sr. Citrix/SCCM/Endpoint Engineer for initial 6+month contract Opportunity!! This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60 - $100 per hour A bit about us: Prestige Hospital System Placed #1 in both California in a broad assessment of excellence in hospital-based patient care. initial 6+month contract Opportunity!! Why join us? Competitive Salary$$ Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule Job Stability Career growth The position offers a competitive salary If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you. Job Details Job Details: We are seeking a highly skilled and experienced Consulting Citrix Engineer to join our dynamic Tech Services team. The ideal candidate will have a minimum of 6 years of relevant business support and/or information technology support experience. You will be responsible for designing, installing, maintaining, and configuring Citrix XenApp/XenDesktop, StoreFront, NetScaler, Citrix Machine Creation Services (MCS), and provisioning VMs in VMware ESX and/or Nutanix AHV. Responsibilities: As a Consulting Citrix Engineer, you will be responsible for: • Designing, installing, maintaining, and configuring Citrix XenApp/XenDesktop, StoreFront, NetScaler, and Citrix Machine Creation Services (MCS)., • Provisioning VMs in VMware ESX and/or Nutanix AHV., • Utilizing your hands-on expertise with Windows Server, XenApp, XenDesktop, StoreFront, NetScaler, Citrix Machine Creation Services (MCS), and Nutanix AHV and/or VMware ESX., • Demonstrating experience with Windows Server Operating System, XenApp, XenDesktop, StoreFront, NetScaler, Active Directory, and Citrix Group Policies., • System design, capacity planning, and capacity management., • SCCM and endpoint management., • PowerShell scripting related to desktop automation., • Creating databases, queries, and performing simple database maintenance with SQL., • Active Directory Group Policy management., • Minimum 6 years of relevant business support and/or information technology support experience., • In lieu of a bachelor’s degree, 10 years of relevant business support and/or information technology support experience are required., • Must have working knowledge of Citrix XenApp/XenDesktop, StoreFront, NetScaler, Citrix Machine Creation Services (MCS), and provisioning VMs in VMware ESX and/or Nutanix AHV., • Hands-on expertise with Windows Server, XenApp, XenDesktop, StoreFront, NetScaler, Citrix Machine Creation Services (MCS), and Nutanix AHV and/or VMware ESX., • Demonstrated experience with Windows Server Operating System, XenApp, XenDesktop, StoreFront, NetScaler, Active Directory, and Citrix Group Policies., • Experience with system design, capacity planning, and capacity management., • SCCM and endpoint management skills., • PowerShell scripting related to desktop automation., • Experience with SQL to create databases, queries, and perform simple database maintenance., • SCCM experience with application deployment and reporting., • Active Directory Group Policy management., • Experience with OS Customizations., • Experience with Citrix Virtual Apps and Desktops would be a plus. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job DescriptionSalary: $280,000 - $320,000 base Chief Technology Officer Job Description Summary Jeffer Mangels Butler & Mitchell LLP (JMBM) is a results-driven law firm with a relentless focus on client satisfaction. It is through this focus that our work has a purpose and develops into a passion. We take pride in providing our clients with the results they deserve. If you thrive in an environment where your colleagues' defining characteristics are achievement, adaptability, initiative, professionalism, and resourcefulness, the culture at JMBM will prove rewarding. The Chief Technology Officer serves as a strategic partner, supporting the Firm's leadership team and providing direction and insight into the Firm's technology operations. Engaging with every member of the Firm, harnessing the collective ambitions of the individuals, and translating that into actionable solutions for the success of the Firm will prove both challenging and rewarding. The Chief Technology Officer will lead a team that delivers a culture of excellence that enables everyone at JMBM to do their best work. Essential Duties • Develop technology road map and long/short term departmental goals., • Provide project management oversight and coaching for all IT initiatives., • Maintain a satisfactory level of technical skill department-wide, by keeping up with current trends and developments related to positions., • Ensure end-user involvement in technology decisions., • Manage vendor/consultant contracts and vendor/consultant service engagements for all technology and systems used by the Firm., • Manage complex software licensing and maintenance agreements. Infrastructure & Security The Chief Technology Officer is responsible for designing, implementing and supporting the network infrastructure, applications and all other related technologies (physical, virtual and cloud) throughout the organization. Knowledge and experience with the following systems is preferred: • Virtualization VMware vSphere 6 or newer, • Storage (SAN) Block & File, • Networking - Firewalls, Switching, Wireless, MPLS, SD-WAN, • Public and Private Cloud technologies Azure, AWS and VMware on AWS, • Data Protection Backup, BCDR, and Replication technologies, • Active Directory AD DS, DNS, DHCP, GPO, • Messaging Exchange (2013 or newer), Office 365, Spam/Content filtering, • Mobile Device Management (MDM) Solutions and Mobile Endpoint Protection, • Automation technologies SCCM, Powershell, etc., • Monitoring of all firms systems inclusive of virtualization, networking, storage, and systems applications, • Datacenter Operations Planning and execution of Co-located datacenters. Applications/Desktop & User Support Services The Chief Technology Officer is responsible for identifying user needs, resolving problems and directing the IT team to provide top quality, consistently available computer service, support, training and maintenance of technology systems; ensuring attorney and staff have the appropriate tools to satisfy their practice needs, perform their duties and serve the Firms clients. Knowledge and experience with the following applications is preferred: • DMS iManage, • Desktop Applications MS Office, HotDocs, Workshare, CCC Macro, Nuance, SnagIt, • Specialty Applications Relativity, CPI, InterAction, • Remote Access VM Horizon, • Financial Systems Aderant, • Telephony Cisco VoIP Qualifications • Bachelors degree in Engineering, Computer Sciences, Business Administration, or related field, • Minimum 10 years of IT support experience in a production environment, • IT governance certification preferred (ITIL/COBIT), • Experience working in a law firm or legal department is preferred, • Experience leveraging ITIL best practices, • Experience managing an enterprise Microsoft computing environment, VMware infrastructure, cloud-computing environments (AWS/Azure), and IT change management, • Experience managing vendors, contracts, and technical consultants, • Experience using and managing IT incident and problem management solutions Position: Exempt Location: Century City. 5 days onsite for the first 90-days, then 4 days per week onsite, 1 day remote thereafter. Salary: $280k - $320k base Internal Privacy Policy

Job Description DEPARTMENT: Gift Services POSITION TITLE: Trust and Gift Administrator STATUS: Full-Time, Exempt SALARY RANGE: $72,000 - $75,000 THE SALVATION ARMY MISSION The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION SUMMARY Execute all phases of gift processing relating to charitable remainder trusts, charitable gift annuities, outright gifts, endowments, payable-on-death gifts and donor advised fund gifts, including complex gift calculations and valuations. Transfer and liquidate real estate, life insurance contracts, mineral interests, stocks, bonds, mutual funds, cryptocurrency, and other assets donated to The Salvation Army. Provide support to the Gift Services Department to help ensure that the needs of all clients are served. EDUCATION AND WORK EXPERIENCE: • Minimum of five (5) years of experience in one or more of the following fields: Finance, Banking, or Legal, • Five years of general office experience, • Bachelor’s Degree in a business-related field preferred KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Excellent oral and written communication skills including spelling and grammar., • Must possess good analytical skills., • Ability to draft correspondence and communicate complex issues., • Demonstrated ability to solve problems and to negotiate with public and private entities., • Must be detail oriented with the ability to produce accurate and complete work., • Excellent customer service skills and mindset., • Ability to work effectively as a team member., • Working knowledge of basic accounting methods and procedures., • Proven ability to work with limited direction., • Ability to think independently and make decisions using sound and logical judgment., • Ability to work in a fast-paced environment and maintain poise under pressure., • Ability to manage workload effectively, includes planning, organizing, setting reasonable priorities and meeting deadlines., • Ability to research and perform due diligence., • General knowledge of business protocols., • Ability and willingness to keep information confidential., • Proficiency in Microsoft Word, Microsoft Excel, Microsoft Access, Power Point is desirable., • Ability and willingness to learn new software programs and databases. ESSENTIAL DUTIES AND RESPONSIBILITIES: Execute and Process all Charitable Gift Annuities and Charitable Remainder Trusts • Review gift annuity and charitable remainder trust applications and disclosures for completeness and accuracy. Initiate gift set up with TIAA Kaspick., • Receive funding assets and ensure efficient asset transfer to financial custodian., • Transfer, value and liquidate all non-liquid funding assets such as real property, stocks, bonds, mutual funds, cryptocurrency, and other assets., • Communicate with Directors of Gift Planning and/or advisors to resolve outstanding issues and questions., • Using software such as Crescendo or PG Calc, to perform gift calculations to determine payments, charitable tax deductions, etc., • Create gift agreements., • Using charitable remainder trust agreements and other gift agreements, initiate appropriate correspondence to all parties as required, including donors, beneficiaries, Director of Gift Planning, custodian, brokers, mutual fund companies and advisors., • Obtain charitable remainder distribution amounts from TIAA Kaspick on all gift annuities and charitable remainder trusts and provide required information for the withdrawal and distribution of charitable contract remainder funds. Execute and Process all Outright Gifts Payable-On-Death Gifts, Endowments and DAFs • Manage the transfer and redemption of securities, ensuring the timeliness of the transactions., • Monitor divisional UBS brokerage accounts daily activity and ensure the timely sale and valuation of securities., • Work with external vendors in the liquidation of assets gifted to The Salvation Army., • Collect information from various sources (field staff, trustees, executors, title companies, real estate brokers, financial institutions, appraisers, etc.) and analyze information to determine market value, environmental issues, etc., • Obtain Broker’s Market Analysis and research title and cure title defects as necessary, coordinating with title companies and county, state and federal agencies., • Draft Gift Services Committee (GSC) and Property Council (PC) agenda items for review and acceptance and liquidation of assets., • Oversee transfer of assets, including the drafting of required legal documents, tax forms, change of ownership, recording of deeds, conveyances, title insurance and insurance procurement as necessary., • For PC’s consideration, assist with the review of listing and purchase and sale agreements, counter offers and oversee escrow process through closing, including examination of escrow instructions for accuracy and legal review., • Responsible for managing income and expenses of all real estate assets, including promissory notes secured by deeds of trust., • Responsible for database input and data integrity pertaining to all outright and payable-on-death gifts., • Responsible for maintaining accurate and timely donor information in database systems as it pertains to outright gifts. Execute and Process Gift Terminations, Revocations and Distribution of Funds • Provide accurate and timely information to TIAA Kaspick on all gift terminations., • Initiate communication verbally or in writing, with all parties as required including donors, Planned Giving Directors, appropriate divisional staff, and advisors on all gift terminations., • Recover overpayments as necessary from decedent’s estate., • Provide date of death valuations to financial advisors, executors, etc. as required., • Re-calculate charitable deduction in a timely fashion to meet tax deadlines., • Process revised 1099’s., • Prepare distribution correspondence and reports to the GSC and Board of Directors (BOD) to facilitate the withdrawal and distribution of funds from the Gift Annuity Pool account and charitable remainder trust accounts. Other Duties • Handle the listing and sale of real estate including the creation of agenda items for the GSC and BOD., • Assist with the preparation and review of quarterly and annual filings with the Department of Insurance., • Answer incoming phone calls from donors, field personnel and advisors and determine the most appropriate resolution., • Respond to donor and client inquiries and perform research as necessary., • Enter and maintain accurate and up to date information on all gifts in the Access database and the Gift and Estate Management System (GEMS)., • Enter all gift processing tasks in GEMS database to ensure timely follow up., • Produce and assist in developing accurate, timely and effective reports as required., • Draft correspondence as requested., • Assist in the development of policies and procedures related to gift processing., • Serve as back-up to others in the Gift Services Department as necessary., • Perform other special projects and administrative functions as requested., • Other duties as assigned. PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate telephone., • Ability to operate a desktop or laptop computer., • Ability to lift up to 25 lbs. (usually file boxes). REPORTS TO: DIRECTOR OF OPERATIONS & ADMINISTRATION

Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an HR Coordinator to work for a leading Greater Los Angeles area biotechnology company.Pay Rate: $31-35/hr depending on experienceDuration: 3-6+ months temp (with possibility of conversion depending on performance, headcount, etc. but not guaranteed)On-site/Mon-Fri with flexible hoursSummary:The Human Resources Coordinator performs administrative and clerical support for various HR team members, with a primary focus on the talent acquisition, recruitment, onboarding, and learning & development tasks. The role will receive hands-on exposure to the inner workings of a human resources department within a start-up company. This position will work closely with the other members of the Human Resources Team.Responsibilities: • Ensure all pre-employment documents and mandatory HR trainings are complete, and all questions and concerns addressed., • Maintain candidate and new employee files., • Process I-9 forms and e-Verify upon hire. Assist with ensuring I-9 Forms and W-4 Forms are submitted in timely manner to remain in compliance., • Schedule and track required trainings for all worker types., • Administer and track completion of New Hire Surveys., • Maintain Standard Operating Procedures/Desktop Procedures for all processes performed., • Handle all inquiries and interactions in a responsive, customer-focused way., • Communicate effectively and confidently with all levels, over the phone, face to face, and by email., • Provides additional support to the Human resources team as needed., • Performs other HR tasks and projects as needed.Experience/Requirements:, • High school degree or equivalent is required; College degree preferred, • 2+ years’ experience performing administrative or paraprofessional work in an office environment required, • Previous experience in a Human Resources department preferred, • Experience in effectively prioritizing tasks and requests in a fast-paced setting required, • Experience handling confidential information and exercising discretion required, • Microsoft Office experience required, • Experience with Microsoft Forms and Monday.com preferred

Job Description IT Network Implementation Manager We are seeking a highly skilled and versatile IT professional to serve as a hands-on technical leader requiring organization, the ability to multi-task, and exceptional communication. This role blends technical networking expertise with project coordination and team management. The ideal candidate is comfortable rolling up their sleeves to configure switches, troubleshoot network-attached devices, and oversee installation technicians while also gathering requirements and serving as the point of contact for the project team. This role requires direct interaction with clients and third-party vendors, ensuring technical requirements are accurately captured, communicated, and executed. You’ll serve as a trusted advisor to clients, a coordinator with external partners, and a liaison to the internal project team. What You’ll Do • Lead and Mentor Teams: Supervise, train, and mentor desktop and network deployment technicians across multiple implementation phases of a new medical campus build-out., • Client and Stakeholder Engagement: Partner with clients, third-party vendors, and project stakeholders to gather system requirements, clarify technical needs, and ensure successful deployment outcomes., • Configuration and Integration: Work with the Enterprise team to develop global configuration parameters and collaborate with Operational Support to perform port-level configuration of newly deployed devices., • Deployment and Installation: Assist in developing and maintaining patch matrices to support equipment deployments and migrations and periodically perform hands-on rack-and-stack installations in MPoEs, Data Centers, and MDF/IDFs., • Troubleshooting and Support: Troubleshoot and resolve network issues related to the deployment of network-attached devices, ensuring minimal disruption during implementation., • Network Performance and Security: Ensure the reliability, performance, and security of deployed network infrastructure, maintaining compliance with HIPAA and other healthcare data protection standards., • Procurement, Receiving and Tracking: Manage the receipt, inspection, inventory, and distribution of workstation devices. Enforce processes for labeling, staging, installation, deployment, and documentation, including the use of Bluebeam and Microsoft Excel. Handle escalations and resolve discrepancies in shipping, receiving, and/or asset records., • Quality and Control: Ensure standards are maintained on all incoming and outgoing workstation devices., • Documentation and Knowledge Transfer: Create and maintain detailed documentation of network configurations, topologies, and operational procedures for use by support and operations teams., • Proven experience leading or supervising small technical teams in the field., • 5+ years as a Cisco Routing & Switching Network Engineer, with expertise in design, deployment, and management of Cisco solutions., • Strong knowledge of routing/switching hardware architecture, network topologies, and protocols (OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec, Radius, TACACS+, etc.)., • Hands-on experience with Cisco Catalyst 3K & 9K series equipment, as well as physical infrastructure (cabling, power/UPS, cooling, rack & stack)., • Working knowledge of Cisco Voice/VoIP and Wireless platforms., • Moderate desktop support experience with the ability to oversee and coordinate multiple rollouts., • Cisco certifications (CCNA, CCNP, CCIE) preferred; equivalent technical and leadership experience accepted., • Strong problem-solving skills and ability to remain effective under frequent interruptions and shifting priorities., • Understanding of healthcare IT systems and compliance standards (e.g., HIPAA)., • Experience with electronic health record (EHR) systems integrations., • Familiarity with medical device connectivity and IoT in healthcare environments., • Ability to adapt network solutions for dynamic healthcare settings. This is more than just a technical role, but rather an opportunity to make a direct impact on healthcare delivery in the Los Angeles area. As the on-site lead, you’ll be trusted to combine hands-on expertise with leadership, ensuring that new medical facilities are equipped with secure, reliable, and high-performing network infrastructure. You’ll collaborate with talented colleagues, clients, and third-party partners while enjoying the variety of working both onsite and remotely.

Job DescriptionBenefits: • Training & development, • 401(k), • Competitive salary, • Dental insurance, • Flexible schedule, • Vision insurance Job Summary: The Assistant Preschool Director works closely with the Preschool Director to ensure the smooth operation of the preschool facility. They assist in managing administrative tasks, supervising staff, overseeing curriculum implementation, and maintaining a safe and nurturing environment for children. The Assistant Preschool Director plays a key role in supporting the educational and developmental goals of the preschool. Responsibilities: • Assist the Preschool Director in daily operations, including scheduling, staff management, and facility maintenance., • Supervise and support teaching staff, providing guidance and assistance as needed., • Collaborate with teachers to develop and implement age-appropriate curriculum and educational activities., • Ensure compliance with licensing regulations, health and safety standards, and accreditation requirements., • Assist in conducting staff meetings, training sessions, and professional development activities., • Maintain accurate records, including student enrollment, attendance, and staff documentation., • Communicate effectively with parents regarding their child's progress, behavior, and any concerns., • Handle administrative tasks such as budget management, purchasing supplies, and maintaining records., • Assist in planning and organizing special events, field trips, and parent involvement activities., • Foster a positive and inclusive environment that promotes the social, emotional, and cognitive development of children., • Communicate with Subsidized Agencies regarding childcare approvals, follow-up with specialist, and claims departments, • Enroll all new families in the CACFP Food Program. Process claims daily, and submit monthly., • Must follow up with potential new clients, • Must have excellent customer service skills, • Must be able to use a MAC Desktop computer., • 15 Child Development units in required courses as established by Community Care Licensing, • Previous experience working in a preschool setting, with at least 1-2 years in a supervisory or administrative role., • Knowledge of early childhood education principles, curriculum development, and best practices., • Familiarity with state licensing regulations, • Must be familiar with Subsidized Programs and CACFP Program., • Strong leadership, communication, and interpersonal skills., • Ability to multitask, prioritize responsibilities, and problem-solve effectively., • Proficiency in Apple Computers, • Familiar with childcare management software., • CPR and First Aid certification (or willingness to obtain).

Job DescriptionCompany Description Jaguar Land Rover LA, is a Sonic Automotive Dealership. Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team work together to ensure we provide an experience unmatched by our competitors. Our associates are happy to work here because: • We boast the lowest turnover in the industry., • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards)., • We are committed to developing and promoting within the company., • We are technology based - most jobs use IPads or IPhones that we provide., • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO., • We encourage peer to peer teamwork and recognition., • Special benefits to purchasing and leasing a car. We're proud of what we're doing here. Come and join us! Annual salary range is $68,000 -$130,000 Job Description Job Summary: The Traffic Manager is responsible for three primary areas: ensuring 100% Traffic Management Playbook compliance, owning in-store structure, and maintaining Sonic Brand KPI performance. They will work side-by-side with dealership teammates and Brand Traffic Management Director to identify strengths and opportunities in each of the areas listed above. The Traffic Manager will assist the store in executing to increase overall Traffic Management performance, dealership sales, and profitability. This position also works laterally with other management personnel in the dealership, with emphasis on New and Used Vehicle Operations. This is to bring a comprehensive analysis and well-rounded resource to the assigned departments. The Traffic Manager will report directly to the General Manager in alignment with their Traffic Management Director. Duties and Responsibilities: • Maintains a thorough understanding of Traffic Management, • Assists store in identifying and addressing low performing areas in comparison to individual KPI’s, targets, and objectives, • Partners with TMD’s and General Managers to implement action plans based on opportunities, and hold teams accountable to achieving defined objectives, • Drives standardization of traffic management processes at the department level, • Effectively communicates traffic management changes and enhancements to all applicable department teammates, • Partners with TMD and eLead support team to resolve issues and complete requests, • Outline precise growth plans in the department to achieve KPI’s, metrics, and awards, • Perform monthly traffic management full audit. The scorecard can be found in the Traffic Management Playbook Chapter 1 – Overview, KPI’s Support, • Facilitates weekly internet traffic management meeting. Guidance structure is in Traffic Management Playbook Chapter 7 Internet, • Mystery shops our competitors weekly as well as our own departments to ensure lead performance is handled with precision, • Review call performance daily through CallRevu, • Inspect website (mobile and desktop), check for accuracy and quality (i.e., specials, photos etc.), • Holds management and sales teammates accountable for achieving results and hitting KPI targets, • Trains, coaches, mentors, and develops teammates where needed Qualifications Requirements: • Minimum 2 years automotive retail management, • Minimum 2 years training and development (store and/or corporate level), • Able to set priorities, multi-task, achieve goals and obtain buy-in, • Ability to identify opportunities and create action plans to improve sales performance, • Proficient in CDK CRM (Elead), • Exceptional communication skills, both written and verbal, • Ability to establish and maintain strong internal and external relationships, • Strong organizational and analytical skills, including: planning strategy, problem solving and root cause identification, • Experience in developing strategies and communication, • Experience in group facilitation, coaching and leading teams, • Must be technology savvy and current on business trends, • Must be adaptable to change, • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Additional Information It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines. (TheTraffic Manager Position has a Pay Scale consisting of the following elements and ranges. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)

Job Description Position Title: Project Controls V - Manager O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. Salary Range: $200,000 - $219,000 Location: Onsite (Los Angeles, CA) Type: Full-Time Employee Benefits: • 100% paid base coverage (Health, Vision, & Dental insurance)., • 401(k), • Paid Holidays, • Paid Sick, • Paid Vacation Position: Project Controls V - Manager Salary Range: $200,000 - $219,000 Location: Onsite (Los Angeles, CA) Type: Full-Time Synopsis The TDIP Project Controls Manager reports to the TDIP Program Executive and is responsible for the contractual, schedule and financial compliancy and reporting for the program. The TDIP Program encompasses all the capital improvement projects located within the Central Terminal Area (CTA) of Los Angeles International Airport (LAX) This includes renovations and upgrades to existing terminal buildings, wayfinding, CTA landscaping, and other improvements. Seeking a candidate who is meticulous about perfection and quality of one's work. Has a keen understanding of scheduling, risk management, capital governance, cost forecasting and reporting. They shall be held accountable for accuracy, regardless of the outcome. The individual may also have experience working for a contractor (general or subcontractor), as this will help in understanding, leading and finding solutions to complex accounting matters. Project and Position Description The Project Controls Manager, works with project-level controls personnel, and bears the primary responsibility for tracking, forecasting and reporting all assigned project costs and schedules at the Program level. This position is responsible for ensuring that projects comply with governances, contract terms, and all LAWA and TDIP procedures. The Project Controls Manager shall lead cost and schedule forecasting, as well as risks analysis sessions with members of the LAWA, design and contractor teams. The Project Controls Manager is responsible for creating and auditing contract management compliance procedures for all applicable LAWA processes Key Job Duties Governance Process • Maintain Steering/Board of Airport Commissioner (BOAC) schedule spreadsheet, • Notify Project Managers (PMs) of lead-up dates for items going to Steering / BOAC, • Create first drafts of Capital Improvement Plan (CIP) forms (Needs Assessments I Project Charters I Project Change Forms), upload to SharePoint, request review by PM's, others, continuously update as deal changes, verify accuracy when deal is finalized, • Create first drafts of Board Reports, upload initially to ADG Share Point, request review by PM's, others, upload to BOAC SharePoint, continuously update as deal changes, verify accuracy when deal is finalized, • Coordinate and manage financial or other contractual audits and provide documentation to auditor, • Monitor project team compliance with all required processes and procedures and ensure Project Management Information System (PMIS), currently PMWeb, records are up to date, • Develop and maintain all information required to provide internal, TDIP Steering Committee and periodic BOAC reports, • Ensure cost breakout sheets are updated by Controls Managers; review for accuracy, • Maintain project list with all relevant project information, • Generate TDIP monthly report (cost, schedule, risk). Includes staffing plan update, Prolog review, CJl3 review, schedule review, risk register review, • Create new staffing plans for new projects added to TDIP for delivery, • Draft initial position descriptions, • Assist ADG's Recruitment Team with the selection process, • Maintain org charts and associated spreadsheets tracking personnel changes, rates, • Provide guidance to project controls teams to ensure consistency and compliance with LAWA's policies and procedures Hardware/Software Knowledge • Proficient in Microsoft Office Suite and Bluebeam, • Familiarity with Project Management Information Systems, • Ability to work in CAD or REVIT a plus Professional Experience Level/Other Qualifications • 20 years or more experience, preferably on airport projects, • Experience managing a team of project controls staff, • Experience with projects more than $500 million in value., • Experience with various delivery methods, specifically Progressive Design-Build and including Design-Bid-Build, Design+CMAR and others, • Proven ability to perform in a management capacity, • Excellent written and oral communication skills and a thorough knowledge of industry practices and regulations, • Must have a self-starter attitude with proactive, results-oriented focus; and willing and capable to assume additional responsibilities, • Must be able to interface with a variety of people with different technical levels and educational backgrounds, • Must be detail oriented and highly organized Education/Training • Bachelor's degree in Architecture, Aviation, Business, Engineering, Construction Management, Planning or other related technical field required, • Master's degree preferred, • Optional certifications may include AAAE, LEED, PE, PMP, AICP, PMI-SP, etc. Element-Specific Requirements/Notes • May assume other duties as required/needed, • May be required to work past regular work shift, • May be required to work various shifts as needed, • LAWA will provide a desktop computer that can be VPN'd into, • Consultant MUST have a company-provided laptop computer. This is required for company business and to VPN into LAWA system when away from the office as necessary, • Cell phone provided by consultant is required, • This is NOT a work from home position, • This is a salaried position based on 40 hours per week at the applicable all-in labor rate., • This is a Monday-Friday full-time position in the office or on the project site at LAX, • After hours or weekend work may be required to perform the duties of the position. This shall be considered part of the salary, • Transportation to/from LAX worksite is the responsibility of the consultant Please note, if you move forward in the submission process, you will be asked to provide the following below. • Most updated resume, • Certifications or Licenses obtained, • 3-4 Professional References, • Project List with values, dates, and company of any projects worked O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. Employee Benefits: • 100% paid base coverage (Health, Vision, & Dental insurance)., • 401(k), • Paid Holidays, • Paid Sick, • Paid Vacation NO PER DIEM. These are W2, long-term jobs with full benefits. NO relocation packages.

Job Description DEPARTMENT: Silvercrest Management POSITION TITLE: HUD Voucher Specialist STATUS: Full-Time, Non-Exempt PAY RANGE: $30.00 - $32.00 per hour MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. EDUCATION AND WORK EXPERIENCE: • Minimum 3-5 years work experience in residential property management with an emphasis in affordable housing compliance. (Corporate office experience preferred), • 1-3 year of experience administrating federal subsidy billing for housing assistance payments (HAP), preferred, • Active Certified Occupancy Specialist (COS or CPO) designation, or ability to obtain designation within 12 months., • Associate’s or bachelor’s degree in Business Management, or related area, preferred KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Basic knowledge of HUD Regulatory requirements for the 202 housing program (Section 8 and PRAC), • Basic knowledge of LIHTC (Tax Credit) programs, • Proficient in affordable compliance software, preferably Realpage Onesite programs., • Intermediate level or higher skills in Microsoft Word and Excel, • General math skills., • Knowledge of Fair Housing Laws., • Demonstrated analytical and problem- solving skills, • Ability to communicate professionally and accurately, both verbally and in writing, • Demonstrated ability to organize, meet deadlines, and prioritize work, • Detail oriented, • Ability to handle confidential information with discretion, • Self-motivated with ability to work with minimum supervision, • Willingness and availability to travel by car or plane as needed, including multiple night stays out of town., • Reliable transportation is required with a valid CA Driver’s License SCOPE OF POSITION: The Silvercrest Management Department of The Salvation Army manages more than 30 HUD subsidized senior and disabled housing communities geographically dispersed throughout nine of the western states. It is the responsibility of the HUD Voucher Specialist to process the monthly HUD billing voucher in compliance with HUD regulations. The HUD Voucher Specialist will review all tenant data for accuracy and transmit data electronically to HUD/PBCAs for payment; provide frontline technical support to site staff for HUD compliant software system and provide support to Supervisor with compliance monitoring and special projects. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Communicate daily with the Exec. Director and HUD Compliance Director for compliance reporting and direction, 2. Manage compliance communication to/from site staff, including but not limited to receiving and reviewing compliance forms, sending out compliance related instructions or reminders, and maintaining records and tracking systems for this communication., 3. Process, review for accuracy and submit HAP vouchers to HUD and Project Based Contract Administrators (PBCAs)., 4. Research and correct any TRACS errors that may arise during monthly submissions of tenant data identified in the TRACS mailbox for PRACS, 5. Review and correct draft reconciliation reports from the PBCAs and resubmit vouchers as required., 6. Post monthly receipt of HAPs and communicate with accounting, 7. Assist with providing front line technical support related to compliance for HUD compliant software system (OneSite) via email/phone to site staff, and interact with Realpage regarding service tickets, as needed, 8. Provide compliance support to site staff and Regional Managers via email and/or phone or in person, 9. Process annual gross rent increases and utility allowance changes in OneSite, and reconcile., 10. Enter the annual income limits into Onesite and distribute this information to site staff and Regional Managers, 11. Assist with the Utility Allowance analysis calculations for submittal to HUD/PBCAs, 12. Monitor receipt of the monthly EIV Resolution Reports and assist Supervisor with resolving failed verification discrepancies., 13. Assist in setting up systems of compliance record keeping and reporting., 14. Assist in preparing site for agency compliance file audits and work with the Property Managers or Regional Managers to assist with corrections within deadlines set by auditors, 15. Assist with Special Claims compilations and submissions., 16. Assist with the development and distribution of new forms/procedures., 17. Assist with training as instructed on compliance and vouchering matters18. Field phone inquiries from applicants / residents directly related to property specific compliance requirements and program eligibility. • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate telephone., • Ability to operate a desktop or laptop computer., • Ability to lift up to 25 lbs. (usually file boxes)., • Ability to access and produce information from a computer., • Ability to understand written information. REPORTS TO: HUD OCCUPANCY AND COMPLIANCE DIRECTOR

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Paid time off, • Relocation bonus, • Training & development Our commitment to excellence, safety, community, belonging adaptability, quality and continuous improvement are part of our personality.We are a social and environmental responsible Company. We are looking for a proactive, independent and experienced Project Controls Manager. Position Description Summary The TDIP Project Controls Manager reports to the TDIP Program Controls Lead and is responsible for the contractual, schedule and financial compliancy and reporting for the assigned projects. The TDIP Program encompasses all the capital improvement projects located within the Central Terminal Area (CTA) of Los Angeles International Airport (LAX).This includes renovations and upgrades to existing terminal buildings, wayfinding, CTA landscaping, and other improvements. Seeking a candidate who is meticulous about perfection and quality of one's work.Has a keen understanding of scheduling, risk management, capital governance, cost forecasting and reporting.They shall be held accountable for accuracy, regardless of the outcome. The individual may also have experience working for a contractor (general or subcontractor), as this will help in understanding, leading and finding solutions to complex accounting matters. Project and Position Description The Project Controls Manager, works with the project-level controls personnel, and bears the primary responsibility for tracking, forecasting and reporting all assigned project costs and schedules at the Project level. This position is responsible for ensuring that projects comply with governances, contract terms, and all LAWA and TDIP procedures. The Project Controls Manager shall lead cost and schedule forecasting, as well as risks analysis sessions with members of the LAWA, design and contractor teams. The Project Controls Manager is responsible for creating and auditing contract management compliance Key Job Duties Governance Process • Notify Project Managers (PMs) of lead-up dates for items going to Steering / BOAC, • Create first drafts of Capital Improvement Plan (CIP) forms (Needs Assessments I Project Charters I Project Change Forms), upload to SharePoint, request review by PM's, others, continuously update as deal changes, verify accuracy when deal is finalized, • Follow-up with PM's to ensure Steering decks are uploaded before distribution dates for Working Team and Steering Committee meetingsTDIP Executive Support, • Coordinate and manage financial or other contractual audits and provide documentation to auditor, • Monitor project team compliance with all required processes and procedures and ensure Project Management Information System (PMIS), currently PMWeb, records are up to date, • Develop and maintain all information required to provide internal, TDIP Steering Committee and periodic BOAC reports, • Ensure cost breakout sheets are updated by Controls Managers; review for accuracy, • Maintain project list with all relevant project information, • Generate TDIP monthly report (cost, schedule, risk). Includes staffing plan update, Prolog review, CJl3 review, schedule review, risk register review, • Create new staffing plans for new projects added to TDIP for delivery, • Draft initial position descriptions, • Assist ADGs Recruitment Team with the selection process, • Maintain org charts and associated spreadsheets tracking personnel changes, rates, • Provide guidance to project controls teams to ensure consistency and compliance with LAWAs policies and procedures, • Maintain Budgets, • Ensure the implementation of the program in line with approvedbudget, • Ensure compliance of project teams with their budgets, including continuous evaluation and controlling of costs against budgets, • Manage risk and issues, • Control Costs (supported by project cost engineering for Prolog input), • Ensure payments are made in line with contracts, including payments to designers, contractors, and all other parties, • Set up, maintain and review all financial processes and reporting a monthly financial summary of theprogram cash flows, • Manage Schedule, • Develop schedules and ensure the implementation of the program is in line with stated milestones and baseline schedule, • Ensure compliance of project teams with their schedules, including continuous evaluation and controlling of costs against budgets, • Manage risk and issues, • Manage Changes, • Ensure compliance with CAB processes and procedures and maintain documentation of all CAB items, • Ensure standardization and compliance with change management procedures, • Enforce Change Advisory Board (CAB) processes, which are in place to prevent unauthorized and/or improperly vetted changes that could negatively impact the cost of the TDIP Program. The CAB process provides a path for internal and external stakeholders and others to propose changes. It ensures proper documentation and justification is in place for all changes to be considered by the Program Board and Steering Committee and provides tracking and records for all proposed changes., • Manage Risks, • Manage risks of the TDIP Program and ensuring all risk mitigation processes are aligned andimplemented, • Maintain TDIP risk registers in coordination with the project team and TDG Risk Manager as needed, • Proficient inMicrosoft Office Suite and Bluebeam, • Familiarity with Project Management Information Systems, • 20 yearsor more experience, preferably on airport projects, • Experience managing a team of project controls staff, • Experience with projects more than $500 million in value., • Experience with various delivery methods, specifically Progressive Design-Build and including Design-Bid-Build, Design+CMAR and others, • Proven ability to perform in a management capacity, • Excellent written and oral communication skills and a thorough knowledge of industry practices and regulations, • Must have a self-starter attitude with proactive, results-oriented focus; and willing and capable to assume additional responsibilities, • Must be able to interface with a variety of people with different technical levels and educational backgrounds, • Bachelors degree in Architecture, Aviation, Business, Engineering, Construction Management, Planning or other related technical field required, • Master's degree preferred, • May assume other duties as required/needed, • May be required to work past regular work shift, • May be required to work various shifts as needed, • LAWA will provide a desktop computer that can be VPNd into, • Consultant MUST have a company-provided laptop computer. This is required for company business and to VPN into LAWA system when away from the office as necessary, • Cell phone provided by consultant is required, • This is NOT a work from home position, • This is a salaried position based on 40 hours per week at the applicable all-in labor rate., • This is a Monday-Friday full-time position in the office or on the project site at LAX, • After hours or weekend work may be required to perform the duties of the position. This shall be considered part of the salary, • Transportation to/from LAX worksite is the responsibility of the consultant

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Relocation bonus We are a social and environmental responsible Company. Our commitment to excellence, safety, community, belonging adaptability, quality and continuous improvement are part of our personality. We are looking for a proactive, independent and experienced 5 Low Voltage Special Systems Project Manager II Position Description Summary Project and Position Description The Terminal 5 Renovation & Reconstruction (T5 R&R) Low Voltage Special Systems (LVSS) Project Manager reports to the T5 R&R Terminal Project Manager and is responsible for driving and overseeing design and execution of all IT, special systems and technology systems for the T5 R&R project. The T5 R&R LVSS PM provides oversight of the design-builders design and execution of IT disciplines per LAWA standards. This position will act as the primary IT liaison and airport/owner representative responsible for T5 R&R project. Primarily, this role/individual shall act as a liaison between the project and Information Management & Technology (IMT) and manage the details required to execute this effort and rollout without impact to airport or airline operations.Successful candidate shall display experience with large stakeholder infaces ensuring inclusion, while understanding and driving the small details that go into signage design concepts, installation and activation. The Terminal 5 Program covers the full demolition and rebuild of the Terminal 5 headhouse and concourse, as well as various enabling scopes to vacate the existing building. Key Identifiers for the Position • Project Manager and Technical/Construction Leader with experience in an operating/active environment, • Knowledge in IT design and construction practices and methodologies, • Management of project within budget and schedule constraints while maintaining all necessary scope elements, • Leader in stakeholder engagement to identity, communicate, resolution and accomplishment their needs, while preserving the principles and criteria of the project scope, schedule and budget constraints, • Knowledge in design and construction contracting practices and methodologies, • Knowledge and experience in the project design life cycle from Concept to Project Definition Book to Permit to Bulletins, • Knowledge and experience in the project construction life cycle from Pre-Construction to estimating/buyout to phasing to implementation to Closeout, • Ability to assemble KPIs and decisions needed for Governance and presentation to others, including the executive staff, • Maintaining an excellent working relationship with the design and construction professionals geared towards open communications and mutual problem solving in the best interest of the project and all other parties involved, • Developing and maintaining a high level of team morale through professionalism that reflects well on the project team, external stakeholders and LAWA/internal stakeholdersEssential Job Duties, • Primary liaison with ITM representative responsible for directing and managing the T5 IT implementation, • Responsible for scope development and scope management of the project to meet project goals and objectives, • Develop the RFP and oversee the procurement process for designers and contractors, • Providing direction and management for assigned project and ensuring on-schedule completion within or below budget in accordance with contractual obligations, • Planning and defining program goals and devising methods to accomplish them, developing in-depth knowledge of owner objectives, contract terms, and airport policies, • Planning, directing, supervising and controlling the execution of all technical, fiscal, and administrative functions of the IT portion of the T5 R&R project, • Working with team members and airport management to develop budgets, schedules, and plan for the various elements of a project, • Oversees owners staff that manages full project delivery including stakeholder interfaces, • Managing project scope to meet or exceed project goals and objectives, • Abilities to identify and study options to complex design, operational or constructability issues, • Ability to conduct field surveys and investigations to capture detailed and accurate field conditions. This information shall be used to enable strategic design and construction decisions, • Maintaining documentation on the approved scope of work for the project to include all related agreements, authorizations, reports, drawings and specifications. This documentation shall include narratives for all scopes of work as well as a coordinated CAD representation including all projects for key disciplines, • Coordinating with other T5 R&R Design Managers on resolution of technical design issues, issuing design non-compliances, issuing field non-conformances, timely processing of RFIs, coordinating shop drawing reviews, participation in and approval of factory and site acceptance tests, coordinating material approvals, coordinating mock up approvals, providing reports, drawings and specification interpretation, participation in testing and commissioning activities, managing the punch list process and other activities as required to ensure the design process supports the project goals, • Coordinating with the T5 R&R Sr. Design Manager who will be managing the Design Review Team (DRT) design review process for assigned project(s) through all phases of design including significant design changes during construction., • Monitoring and leading efforts related to the permitting process required by the designteam and contractor, • Overseeing the construction process to remove and mitigate obstacles that cause inefficiencies to the construction process, • Becoming thoroughly familiar with required contractual obligations and technical aspects of all facilities to be erected, • Ensuring all work is being performed with and inspected to the latest versions of plans and specifications including approved changes, submittals, and RFIs, • Working with designers, contractors and stakeholders to develop the overall planning of construction activities and identifying critical milestones and priorities, • Keeping alert to possible problem areas and taking preventative action to ensure critical milestones are met for each phase of the project, • Ensuring the use of safe and sound construction practices, • Preparing reports summarizing progress of construction activities for senior management, • Reviewing change proposals for contractual compliance and alignment with fair market value, • Preparing a monthly risk report for the ProgramBoard, • Monitoring adherence to Quality Assurance/Quality Control Plan, and other documents as required and promoting excellence on the project through the application of Quality Assurance processes, • Enforcing the program requirements for all areas of the project and monitoring the draft and final deliverables for adherence to these criteria, • Reviewing pay applications to ensure proper verification of completed work and compliance with contract requirements, • Working with the key project individual to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work, • Assuring that current and timely change orders are documented and administered properly, • Participating in all necessary coordination meeting with designer, contractor and stakeholders, • Managing the closeout process to ensure all documentation is completed as quickly as possible to efficiently close the project without incurring unnecessary costs, • Safety performance wellabove industry standards, • Providing technical review of changes to scope of work for each project, • Establishing IT submittal approval procedures and ensure uniformity of review approach, • Auditing project team IT comments and designer responses, • Providing guidance related to the functional requirements contained in the technical specifications or other project documents supplied by LAWA, • Monitoring BIM productions of IT designers and contractors according to LAWA BIM Standards, the BIM Execution Plan, and needs of the T5 R&R project., • Providing technical support and coordination between the T5 R&R project team and other TDIP project teams for program consistency across all disciplines, • Providing technical Support for adjacent LAWA projects as required to ensure accurate interface, • Providing technical coordination for project consistency across all disciplines, • Proficient in Microsoft Office Suite and Bluebeam, • Ability to work in CAD or REVIT preferred, • Familiarity with digital content management systems and other airport IT systems Professional Experience Level/Other Qualifications, • 10 yearsor more experience, preferably on airport projects, • Experience with projects more than $50 million in value., • Experience with various delivery methods, including Design-Bid-Build, Design+CMAR and Design/Build, • Proven ability to perform in a management capacity, • Excellent written and oral communication skills and a thorough knowledge of industry practices and regulationsEducation/Training, • Bachelors degree in Architecture, Aviation, Business, Engineering, Construction Management, Planning or other related technical field required, • Master's degree preferred, • Optional certifications may include AAAE, LEED, PE, PMP, AICP, etc. or any other relevant professional license or certifications.Element-Specific Requirements/Notes, • May assume other duties as required/needed, • Maybe required to work past regular work shift, • Maybe required to work various shifts as needed, • LAWA will provide a desktop computer that can be VPNd into or a laptop computer, • Consultant MUST have a company-provided laptop computer. This is required for company business and to VPN into LAWA system when away from the office as necessary, • Cell phone provided by consultant is required, • This is NOT a work from home position, • This is a salaried position based on 40 hours per week at the applicable all-in labor rate., • This is a Monday-Friday full-time position in the office or on the project site at LAX, • After hours or weekend work may be required to perform the duties of the position. This shall be considered part of the salary

Job Description Job Description: Reporting to the IT Supervisor, this position provides end user support for roughly 140 users running Windows 10 and 11, MS Office and various graphics applications including but not limited to Adobe Illustrator, InDesign, Photoshop, AutoCAD and Revit. He/she ensures the smooth operation and stability of the firm's local and cloud-based IT infrastructure. A good understanding of PC hardware, principles of networking and the ability to adapt to new applications is needed. Responsibilities Include: • Provide support for roughly 140 users on Windows 10 and 11 workstations and laptops, • Diagnose and repair PC hardware, • Support and troubleshoot MS Office and various graphic applications, • Provide end user training, as needed, in the use of computers, applications, hardware, and security practices, • Support, maintain and troubleshooting printers, • Manage users in Active Directory and Microsoft 365, • Manage Microsoft Teams phones and conferencing audio/video technology, • Perform IT asset management and inventory tracking, • Minimum 8 years of related experience, • Knowledge of MS Windows, Linux, and mobile devices, • Experience troubleshooting and supporting AutoCAD and Revit, • Skilled in using remote desktop support tools and ticketing systems, • Knowledge of IT security practices and familiarity with cybersecurity principles, • Documentation skills, including creating and updating technical guides, • Strong diagnostic skills, • Strong people skills, • Able to troubleshoot applications you have not been exposed to before, • Experience in managing vendor relationships and coordinating warranty services, • Able to lift 50 lbs., • Able to multitask, • Availability for after-hours support and on-call duties, • Professional attire a must, • Bachelor’s degree in computer science, Information Technology, or a related field, • A +, • Network + All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, age, marital status, national origin, disability, or any other consideration made unlawful by law. NO PHONE CALLS. PRINCIPALS ONLY PLEASE.

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job Description The opportunity: ReMatter is a fast-growing start-up pioneering the future of the industrial scrap recycling industry ($120bn and growing!). We serve the world's leading industrial recyclers, helping them transform industrial and consumer scrap into new, usable materials. Our platform modernizes end-to-end workflows within the scrap recycling industry and is the core solution on which their business runs. We are seeking a proactive Field Implementation Specialist to join our Customer Experience Team. This role will help drive progress on customer implementations including hardware configuration, end-user training, and workflow recommendations. There will be travel involved (~30%) to visit customer sites and drive in-person hardware configuration and product training required for going live on the platform. About ReMatter ReMatter is not just a company; it's a mission-driven team of innovators, backed by top Silicon Valley investors. Founded by ambitious Stanford graduates recognized in Forbes 30-Under-30, we're built on principles of competitive greatness, autonomy, and team collaboration. Our culture is one of transparency, mutual respect, and constructive feedback, all aimed at collective progress and a brighter, more sustainable future. As an Implementation Specialist, you will: * Lead end-to-end implementations for new ReMatter customers * Travel to scrap yards for in-person go-lives and training on a regular basis * Become an expert on the ReMatter product, its use cases for recyclers, and how ReMatter helps recyclers operate more efficiently and improve business outcomes * Configure customer hardware supporting ReMatter’s software platform such as IP cameras, scales, and printers * Lead virtual and live end-user trainings during and after onboarding * Hone your customer experience skill-set including clear communication, expectation-setting, problem-solving, and more We’re looking for someone that has: * 4+ years of prior success in a customer-facing role, preferably in training, support, or a related function in a SaaS environment * Prior work experience with Windows operating system, remote desktop software, and other software/IT programs * Experience installing and setting up hardware (E.g. cameras) * Strong written and verbal communication * A positive attitude and can-do mindset * Strong self-motivation, grit, and a competitive spirit * A customer-first mindset and bias towards action * Highly organized and detail-oriented * Demonstrated ability to work in a fast-paced and dynamic work environment Nice to have: * Fluent Spanish is a huge plus! Benefits: * Flexible time off policy to balance your work and life * Medical, dental, and vision coverage * 401(k) ReMatter is an Equal Opportunity Employer. ReMatter’s employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. Applicants must be currently authorized to work in the United States on a full-time basis.

Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive Pay and Annual Bonus: Pay Range: $22.00 - $26.00. Your hard work deserves recognition. We believe in rewarding excellence., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters., • Company-Paid Life Insurance and AD&D: We've got you covered., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands and monthly catered lunch., • Wellness Perks: Complimentary soda, water, coffee, fruit, and snacks to keep you fueled throughout the day., • Time Off: Paid vacation, sick time, and eight observed holidays, with an additional floating holiday annually., • Hybrid Work Option: Enjoy the flexibility of a hybrid work arrangement, with the option to work from home one day a week and four days in the office., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more! Compensation Range: $22.00-$25.00 /per hour *Range(s) – DOE PURPOSE The IT Support Analyst will be responsible for answering phones, emails, and the support queue from our restaurants needing support with various issues. DUTIES & RESPONSIBILTIES • Act as the IT support liaison between Corporate, POS Vendor, and Restaurants., • Provide remote support for POS and infrastructure including training, configuration, monitoring, and customization, • Assist in both the Root cause and Trend analysis, all while providing Restaurant systems POS support., • Provide full Desktop Support Services for XRG office employees (hardware, software and mobile device), • Perform hardware and software troubleshooting with XRG office employees, • Provide assistance in installation, relocation, and re-installation of equipment for XRG office when required, • Develop and improve documentation to support problem analysis and resolution, • Diagnose and resolve hardware and software issues, including operating systems - Windows and Mac across a range of software applications, • Configure and deploy equipment for new employees, • Troubleshoot and resolve issues with Restaurant hardware and Software, • Diagnose and resolve software and hardware incidents for Restaurants, including but not exclusive to Point of Sale, Payment Devices, Printers and Manager’s desktop, • Strong communication and a desire to grow is a must, • Customer Service Oriented is a must as you will be a point of contact for everything IT, • Proven analytical and problem-solving abilities, • Outstanding interpersonal skills and great team player, • Must be able to work independently with a high degree of self-initiative, • Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner, • Ability to work well under pressure and adapt to changes in project priorities, • Must be able to accommodate a flexible work schedule, • Experience with Point of Sale Systems\Hardware a plus, • Proficient in Microsoft Office Suite, Word, and Excel, • Experience in a full service, high volume restaurant or food and beverage multi-unit environment a plus, • Experience using data to guide decisions, • High energy and outgoing personality, • 21+ years of age The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.] • Small to medium office or shared work space The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift to 50 lbs. This job description is a summary of duties, which you as an IT Support Analyst are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Job Description Desktop Support Specialist Job Overview Responsible for providing information solutions in hardware, software, and installation support on desktop Personal Computers (PC) and other network computing devices. Provides technical expertise to evaluate, install and maintain both hardware and software solutions to accurately meet the needs of our customers on a timely basis. Under the supervision of the Desktop Manager, performs a wide range of technical duties assisting with the implementation and support of the hospital's desktop services. Provides technical expertise to evaluate, install and maintain both hardware and software solutions to accurately meet the needs of our customers on a timely basis. Projects an image of professionalism in communication, appearance and conduct. Performs other duties as assigned. Responsibilities: • Provide client support and technical issue resolution primarily via onsite visits to client's offices and occasionally via email and phone support, • Configure client equipment to connect to network and/or domain resources, run necessary financial software and misc. applications, • Provide training to clients in the use of our Citrix services and VPN connectivity for remote access, • Maintain client hardware including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets, • Manage/troubleshoot hardware issues (video cards, USB & peripheral devices and drivers), • Troubleshoot Activesync and other mobile device technologies, • Publish/Manage Citrix applications, • Lite Server administration, • Create/Manage Active Directory accounts, groups & permissions, • Install, configure & manage print queues, • Basic knowledge of domain services & policies, • Troubleshoot DNS, DHCP and TCP/IP issues, • Occasional lifting of computer hardware and related equipment (up to 50lbs), • Occasional travel (San Francisco, Seattle, Portland), • Demonstrated the ability to handle multiple projects at once, with strong organizational skills and minimal supervision. Self-motivated, detail-oriented and organized, • Excellent communication (oral and written), organizational, and time management skills, • Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers), • Ability to troubleshoot Activesync and other mobile device technologies, • Ability to assess and prioritize work in a fast paced environment, • Ability to manage resources both laterally & vertically, • Bachelor's degree a plus, • Technical certifications and training a plus, • 2-4 years minimum experience in a relevant field, • Must have valid driver's license, • GREAT ATTITUDE, team player always willing to pitch in and take on new tasks, • Proactive/flexible nature - if you see something that can be improved, we welcome input. To see new and updated job postings and job postings similar to this, please follow us on LinkedIn: Job Posted by ApplicantPro

Job Description This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 1 Technology Support Specialist will be responsible for the administration and internal support of the Clients’ PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. · Honest, self-motivated, professional, team player and the ability to work with minimal supervision · Travel to client offices when needed · Exceptional customer service skills, organizational skills with a proven ability to manage multiple priorities · Ability to learn new technology quickly · Must be able to diagnose problems quickly and correctly with computer systems and introduce a resolution · Provides installation, support, and maintenance of workstation, scanner, fax, printers, mobile devices, etc. · Answer client calls and create detailed tickets · Escalate tickets to the appropriate technician when needed · Remote/ On-site troubleshooting of level 1 issues such as desktop hardware failures · Will be responsible for taking calls on an On-Call rotation · Punctuality is required · Provide helpdesk support and resolve problems to the end user's satisfaction · Monitor and respond quickly and effectively to requests received through phone calls or email to ticketing system · Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority · Modify configurations, utilities, software default settings, etc. for the local workstation · Utilize and maintain the helpdesk tracking software · Document internal procedures · Assist with onboarding of new users · Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment · Install, test, and configure new workstations, peripheral equipment, and software · Maintain inventory of all equipment, software, and software licenses · Manage PC setup and deployment for new employees using standard hardware, images, and software · Assign users and computers to proper groups in Active Directory · Perform timely workstation hardware and software upgrades as required SUPERVISORY RESPONSIBILITIES: None COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: · Problem Solving - Identifies and resolves problems in a timely manner · Gathers and analyzes information skillfully · Develops alternative solutions Customer Service · Manages difficult or emotional customer situations · Responds promptly to customer needs · Responds to requests for service and assistance · Meets commitments Interpersonal Skills · Maintains confidentiality · Listens to others without interrupting · Keeps emotions under control Oral Communication · Speaks clearly and persuasively in positive or negative situations · Listens and gets clarification · Responds well to questions Written Communication · Writes clearly and informatively · Able to read and interpret written information Quality Management · Looks for ways to improve and promote quality · Demonstrates accuracy and thoroughness Business Acumen · Understands business implications of decisions · Aligns work with strategic goals Ethics · Treats people with respect · Keeps commitments · Inspires the trust of others · Works with integrity and ethically · Upholds organizational values Organizational Support · Follows policies and procedures · Completes administrative tasks correctly and on time · Supports organization's goals and values Strategic Thinking · Develops strategies to achieve organizational goals · Understands organization's strengths & weaknesses Judgment · Displays willingness to make decisions · Exhibits sound and accurate judgment · Supports and explains reasoning for decisions · Includes appropriate people in decision-making process · Makes timely decisions Motivation · Sets and achieves challenging goals · Demonstrates persistence and overcomes obstacles Planning/Organizing · Prioritizes and plans work activities · Uses time efficiently · Plans for additional resources · Sets goals and objectives · Organizes or schedules other people and their tasks Professionalism · Approaches others in a tactful manner · Reacts well under pressure · Treats others with respect and consideration regardless of their status or position · Accepts responsibility for own actions · Follows through on commitments Quality · Demonstrates accuracy and thoroughness · Looks for ways to improve and promote quality · Completes work in timely manner Attendance/Punctuality · Is consistently at work and on time · Dependability · Follows instructions, responds to management direction · Takes responsibility for own actions · Keeps commitments · Commits to long hours of work when necessary to reach goals · Innovation Meets challenges with resourcefulness QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft Office software; including Word, Excel, Email and Scheduling software PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 60 pounds. Employee is required to maintain a valid driver’s license with reliable transportation. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Job Type: Full Time Required education: · Associate degree in IT, Computer Science or related field Required experience: · 1-3 years of relevant technical experience · Customer Service: 1 year (preferred) · Types at least 40 wpm · Proficient MS Office Experience Preferred certifications: · Windows: 1 year · Customer Service: 1 year · A+ Certification · Network+ · Microsoft Certified Professional · MCSA · MCITP

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve as an escalation point for complex technical issues unresolved by Tier 1 support during the weekdays. Weekend shift role is typically first line response to client incidents, service requests as well as responding to monitoring event alarms. You’ll provide remote assistance to end users across multiple environments, supporting hardware, software, network, and access management issues. This position requires excellent problem-solving skills, strong communication, and a customer-first mindset. Key ResponsibilitiesPhone Support: • First point of contact for all inbound calls in the Support Call phone queue, outside of working hours. Screen all calls, assign priority, address issues and requests, or route as required., • Conduct outbound calls to customers, clients, vendors, etc. as required., • Special handling of calls as required (Sales)., • Must be mature, self-actualized, patient with end-users, and able to deal with varying levels of client disaffection. Customer Support/CRM: • Field incoming help requests from clients via phone, email, & ITSM ticketing system in a helpful and courteous manner. Generate/update ITSM tickets for new and existing client issues., • Determine priority of support requests based on customer urgency and impact of the reported, • incident. Build rapport, elicit problem details from clients including nature of problem & error information., • Add, update, remove, verify ITSM ticket information as needed, including security pins, questions, updates, new client onboarding/offboarding, etc., • Perform ‘scripted’ and documented solutions as outlined in our KB (knowledge base), as qualified and trained. Perform functions like Account/Session lockouts, password resets, connection setup, email/mobile client setup, etc., • Record, track, & follow documentation during the incident process, including all supervisors’ instructions, and successful/unsuccessful solutions applied through the final resolution or escalation., • Perform application upgrades and updates scheduled outside of working hours, • Review/Triage Monitoring event alarms, decide to action or route to appropriate ticket queues, • (RFQ or Virtual Infrastructure). Understand and apply policies and guidelines for escalations, • Review/Code all cases coming into the ticket queue during shifts, • Review and provide first contact to any cases, • Actively review the KB and participate in cross-training opportunities to advance to the IT Support Specialist position. Tier 2 Support: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications within a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, system migrations and server upgrades. Skills, Knowledge & Expertise• 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP are a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 escalated support)., • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices., • Troubleshooting network connectivity issues., • Preferred: Associate’s degree in information technology or a related field., • Mandatory: High School diploma or equivalent.

Job Description We are seeking a dependable and detail-oriented Driver & Computer Diagnostics Technician to join our team in Rancho Dominguez, CA. This multifaceted role combines computer diagnostics and repair, local delivery driving, and warehouse operations. The ideal candidate will have hands-on experience with computer hardware, a valid California driver’s license, and a strong work ethic suited for a fast-paced environment. 👉 U.S. citizenship is required for this position due to working with government contractors. Location: Rancho Dominguez, CA Schedule: M–F, 7:00 AM – 4:00 PM Employment Type: On-site, Full-Time Benefits offered include: Medical, Dental & Vision Insurance, 401(k) with Company Match, Paid Time Off (PTO) Key Responsibilities Driving & Delivery • Safely operate company van to deliver computer units and orders to local Los Angeles warehouses, • Load and unload equipment for transport, • Ensure timely and accurate deliveries with proper documentation, • Perform diagnostics and repair of desktop and laptop computers, • Replace and upgrade components (hard drives, memory, power supplies, etc.), • Identify and verify PC hardware and peripherals (monitors, docking stations, drives, etc.), • Log, track, and update asset details in internal systems, • Receive, inspect, and document incoming shipments, • Pick, pack, and prepare orders for shipment, • Stock, label, and organize inventory in designated storage areas, • Maintain Excel spreadsheets and use barcode scanners for asset tracking, • Ensure a clean, safe, and organized warehouse environmentQualifications, • Valid California driver’s license with no infractions (required), • U.S. citizenship (required for government contract work), • 3–5 years of related experience with consistent work history, • Hands-on experience with computer hardware (professional or hobbyist), • Ability to accurately identify PC components and peripherals, • Previous warehouse or logistics experience preferred, • Proficient in Excel and basic computer literacy, • Strong attention to detail, organization, and communication skills, • Dependable, punctual, and able to manage multiple tasks, • Able to lift up to 50 lbsPreferred (but not required): #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR l2Wol4F5MD

Job Description Desktop Support Specialist (Contract Position) Position Overview: We are seeking a Desktop Support Specialist for a short-term contract position, with the possibility of extension based on project needs and performance. The ideal candidate will have strong technical expertise, excellent customer service skills, and the ability to handle password resets and troubleshooting with professionalism and efficiency. Key Responsibilities: * Provide first-level technical support, including password resets and account management. * Troubleshoot and resolve desktop hardware, software, and connectivity issues. * Respond to customer inquiries promptly and maintain a high level of customer satisfaction. * Document issues and resolutions accurately in the ticketing system. * Collaborate with team members to ensure seamless IT operations. * Follow established IT protocols and contribute to process improvement. Requirements: MUST BE LOCAL TO ONE OF THE LOCATIONS LISTED BELOW * Microsoft Certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate or equivalent) preferred. * Proven experience in desktop support and troubleshooting in a corporate environment. * Strong customer service skills with the ability to communicate technical concepts to non-technical users effectively. * Familiarity with Active Directory for account and password management. * Ability to prioritize tasks and work independently in a fast-paced environment. * Availability for a short-term contract with potential extension. Work Details: * Location: Whittier, CA, Downey, WhittierCA and LA Area * Contract Duration: 3 month contract could be extended * Work Hours: 8 to 5pm with possible longer shifts If you are a technically skilled professional with a passion for delivering excellent customer service, we encourage you to apply.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive Compensation Summary The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician I Responsibilities: • Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Installing and configuring hardware and software components throughout various network infrastructure devices., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals., • Establishing good relationships with all departments and colleagues., • College diploma or university degree in the field of Computer Science and/or 2 years equivalent work experience., • Exceptional written and oral communication skills., • Experience with desktop operating systems including Windows 10, Windows 11, and Mac OS., • Experience with server operating systems including Server 2012, Server 2016, Server 2019, Server 2022 is a plus., • Active Directory knowledge a plus, • Kaseya RMM and Autotask PSA Experience a plus, • Valid Driver License and ability to drive to customer locations when required.

Job Description Position Summary: The IT Support Specialist is an essential member of the IT Department. This position requires an organized, detail-oriented, and customer-focused individual who can effectively drive our IT operations. Based in our Los Angeles office, you will be the friendly face and first point of contact for all technological needs, delivering an exceptional "white glove" support experience for our team members. The primary mission is to ensure our employees have functional and reliable technology. You will take the lead in managing the helpdesk queue, working in tandem with other IT team members to provide seamless support across all locations. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Serve as the primary point of contact and triage lead for all IT support requests via our helpdesk ticketing system, phone, and in-person walk-ups., • Provide timely, effective, and white-glove tier 1 technical support for hardware, software, and network-related issues to over 100 users across our Los Angeles, Valencia, and Detroit locations., • Troubleshoot and resolve issues with desktops, laptops (Windows/macOS), printers, mobile devices, and our core applications (Google Workspace, Microsoft Office suite, Teams, NetSuite)., • Develop and maintain user-facing Knowledge Base articles and assist with internal IT documentation (SOPs) to encourage self-service and standardized processes., • Clearly document all issues, troubleshooting steps, and resolutions within the helpdesk system., • Manage the full lifecycle of IT assets, including receiving, tagging, and meticulously documenting all hardware in our inventory tracking system., • Prepare and deploy new hire equipment (laptops, monitors, peripherals, and mobile devices) and manage hardware for employee offboarding., • Conduct regular inventory audits to ensure accuracy and account for all company assets., • Create and manage user accounts across various platforms (Google Workspace, Active Directory, OKTA etc.)., • Conduct IT orientation sessions for new hires, familiarizing them with our technology and policies., • Ensure all company data and hardware is securely retrieved during the offboarding process., • Perform regular housekeeping and maintenance of the server room and IT storage areas to ensure a clean, organized, and safe environment., • Assist with the setup and maintenance of conference room A/V equipment, ensuring it is always ready for use., • 1-3 years of experience in a help desk, desktop support, or IT support role., • Hands-on experience with helpdesk ticketing software (e.g., Jira Service Management, Zendesk, ServiceNow)., • Proficiency with supporting both Windows and macOS environments., • Strong experience supporting users in a Google Workspace environment, alongside Microsoft Office applications., • Fundamental understanding of networking concepts (TCP/IP, DNS, Wi-Fi)., • Exceptional customer service and communication skills, with a passion for providing a white-glove support experience., • Highly organized with a keen eye for detail and a proven ability to manage multiple tasks simultaneously., • CompTIA A+, Network+, or ITIL Foundations certification., • Experience with user and group administration in Google Workspace, Microsoft Entra ID (Azure AD), and Active Directory., • Familiarity with Mobile Device Management (MDM) solutions (e.g., Jamf, Microsoft Intune). Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance, • 401(k), • Employee discounts Golds Gym employee: • Great benefits package, • John Hancock 401k, • Aflac Supplemental Insurance Options, • free gym memberships and discounts, • Opportunities to grow within the companyThis role requires professionalism, excellent customer service skills, technical competency, and the ability to prioritize and resolve issues independently or in coordination with the broader IT team. ROLE IS TRAVELING- MUST BE ABLE TO TRAVEL TO EACH LOCATION. Essential Job Functions • Deploy, configure, and maintain Windows 10/11 workstations and laptops using company-approved golden images., • Provide on-site and remote technical support to club staff, regional teams, and corporate employees., • Support systems including Microsoft 365, SharePoint, Teams, FortiClient VPN, Box, Adobe, HubSpot SSO, and ABC DataTrak., • Assist with onboarding/offboarding procedures, including provisioning accounts through ManageEngine AD Manager and assigning licenses and distribution lists., • Maintain and troubleshoot POS stations, scanners, receipt printers, label printers, and membership kiosks., • Monitor and resolve tickets in SolarWinds Service Desk, escalating issues as appropriate., • Support endpoint security tools and ensure compliance with Microsoft Defender and exposure management policies., • Participate in weekly equipment audits and enforce IT asset control protocols., • Maintain network connectivity at the club level, working with managed switch hardware and escalating broader WAN issues to the network team., • Travel frequently to local gyms for deployments, maintenance, or user support., • This position requires occasional evening or weekend support during critical system maintenance or emergency outages. A strong sense of ownership, accountability, and attention to detail is essential. Required Skills & Qualifications • Strong knowledge of Windows desktop environments, Microsoft 365, and Active Directory., • Basic understanding of DNS, DHCP, TCP/IP, LAN/WAN troubleshooting., • Familiarity with helpdesk ticketing systems (preferably SolarWinds) and remote management tools., • Working knowledge of endpoint management, antivirus, patching, and imaging., • Excellent interpersonal skills, ability to document work clearly, and communicate technical issues to non-technical staff., • Ability to lift and move equipment (PCs, monitors, printers) as needed., • Review and resolve assigned IT support tickets with proper prioritization., • Ability to affectively update device inventory and ensure accuracy in asset management., • Knowledge of how to deploy scheduled software updates and patches., • Check and update documentation, procedures, and local club IT checklists., • Reimage PCs and laptops as needed using standardized images., • Perform club IT health checks (connectivity, POS, printing, kiosk functionality)., • Participate in IT team meetings and submit reporting on support trends and challenges.This role requires the ability to move and lift up to 35 lbs. Standing, for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required ASK YOURSELF IF YOU HAVE WHAT IT TAKES.. COME BE APART OF THE FAMILY LEGACY TODAY! We Celebrate Everyone!! Golds Gym SoCal and all its affiliated clubs are an equal opportunity employers. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Description Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. IT - Helpdesk Technician Location: Los Angeles, 90056 What We're Looking For: We are seeking a Helpdesk Technician to provide tier 1 & 2 technical support and assistance, whether on the phone, in-person, or remotely, related to computer systems, hardware, and software. This includes providing support for network equipment, applications (i.e. Zoom, Teams), Mitel telephones, voicemail and assisting with all end user applications run from laptops, iPads and mobile devices including but not limited to Office 365. This individual should be prepared to assist with troubleshooting all IT systems while being a team player and supporting tasks related to agency-wide IT improvement projects. The Helpdesk Technician will provide ongoing daily support to Head Start site and remote work staff. • This is 100% onsite, no remote work. The best suited candidate will: • Serve as the first point of contact for Head Start team members seeking technical assistance over the phone or email, • Installs and assists in the configuration of network equipment, network wiring, iPads, laptops, mobile phones, telephones, PCs and related equipment., • Supports Office 365, Teams, Zoom, Mitel, and other communications platforms., • Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software., • Provide support for all related systems, equipment failures or service issues including training computer users., • Perform other duties as assigned. EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: • High school diploma, • Minimum of 2 years' experience supporting IT and network systems, • Degree or Certification in Information Technology and Information Systems or Computer Science preferred but not required., • A+ and/or N+ certification preferred but not required., • Working knowledge of Microsoft Office 365 is required., • Working knowledge mobile devices security, • Ability to troubleshoot telecom and information technology problems and identify hardware / software issues, • Strong communication skills, • Knowledge and experience with Microsoft Windows Server operating systems., • Knowledge and experience with Microsoft Windows desktop operating systems., • Basic knowledge of network technologies, including TCP/IP, switching and routing Total Package of Benefits • Medical/ Dental/ Vision - 95% covered by Crystal Stairs, • 401k Matching Options, • Flex Spending, • Pre-paid Legal Services, • Sick and Vacation Time, • Paid Holidays and Winter Break, • Opportunity for Growth and Development, • Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. For more information about Crystal Stairs, please visit our website at: Job Posted by ApplicantPro

Job DescriptionJob Overview: We are seeking a highly capable Service Desk Analyst II who will be responsible for onsite support as well as inbound calls and tickets from Cortavos managed services clients. This Level 2 position will require the ideal candidate to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existing user offboarding, and many other tasks. In this hybrid role, youll become an integral part of our support ecosystem, directly impacting our clients' successes. For three days a week, be the linchpin at a client's location in Azusa, providing hands-on deskside support, and fostering enduring client relationships. The remainder of your week will be our Sandy Springs-based office, where you'll extend your expertise to various clients. Engage in continuous learning, collaborate with our adept Systems Engineers, and enhance your skillset. Your role is vital in providing efficient resolutions, maintaining client satisfaction, and contributing to the knowledge base that bolsters our Managed Services team. The ideal candidate will take an empathetic approach when communicating with clients, and relay technical questions and solutioning in a patient, polished, and professional manner. This position reports directly to the Service Desk Manager. Responsibilities: Helpdesk • Provide on-site support in Azusa, California - ensuring streamlined operations and building strong client rapport., • Offer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, and other Level 1-2 support issues., • Engage with initial calls and/or emails, create the initial ticket, and escalate as necessary to other departments with warm handoffs., • Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action., • Maintain and write accurate knowledge base articles as you come across knowledge and information while working cases. Knowledge is the base of Managed Services., • Install and configure computer hardware, software, and peripherals according to organizational standards as provided in company documentation., • Maintain accurate records of computer hardware inventory., • Install, update and make sure required software is available., • Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. Work with them on more complex issues as time allows., • Associates or Bachelors degree in progress, • 1 year of MSP experience, • 3 years IT service desk experience, • 3 years of customer service experience over the phone and email, • Managed Service Provider experience, • Experience with service desk ticketing systems (Autotask), • Proficiency of Microsoft 365 Admin, • Proficiency of Windows 10/11, • Proficiency in Microsoft Office Suite and Microsoft Teams, • General knowledge of network devices (switches, firewalls, etc), • General knowledge of macOS, including setup, support, and application troubleshooting., • Strong written and verbal communication skills; empathetic customer service approach, • Excellent organizational, time management, and multitasking capabilities, • Bachelor's degree, • Microsoft Certifications, particularly any prerequisite for Microsoft 365 Certified: Enterprise Administrator Expert and Exam MS-102: Endpoint Administrator., • Familiarity with IT hardware, software, and managed services technology., • Proficiency in Google Suite, particularly Gmail and Google Docs., • Working knowledge of Microsoft Intune., • 60% - Onsite Service Desk Support (~24 hours/week), • 20% - Remote Service Desk Support (~8 hours/week), • 15% - Knowledge Base Documentation (~6 hours/week), • Competitive salary, as well as employer, contributed health benefits, • Unlimited paid time off, • Onsite work 3 days/week, more as needed, • Remote work, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Flexible work from home options available.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description We are looking for a customer service-oriented Senior Help Desk Technician II to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the Punch Studio. In this role, the Help Desk Technician II will assist in providing technical support for 200+ employees, including a portion who are on a hybrid schedule as well as several employees working remotely. Under the direction of the Information Technology Manager, the Help Desk Technician II will troubleshoot, diagnose, and resolve problems related to computer hardware, software, mobile devices, printers, network issues, and other technology tools and products. Working in a team environment, this role will provide end-users first-level troubleshooting support for a variety of technical computing support issues while ensuring the highest-level customer service. Essential Job Functions: • Develop, track, report, and improve agreed-upon Service Legal Agreements (SLAs) with department leads., • Lead initial problem resolution to resolve end-user issues/requests., • Identify improvements, training, skill advancements, and discipline., • Identify and address the automation needs in the IT service delivery and end-user onboarding/offboarding process., • Provide training, advice, and support to the organization to facilitate the use of information technology and promote awareness of the compliance policy, including security and appropriate use of assets., • Build and maintain the IT support knowledge base internally for department reference and public user reference., • Analyze and evaluate existing Helpdesk best practices and procedures and make recommendations to management for improvement., • Interact with end-users to facilitate and promote the effective use of information technology within the guidelines of the company., • An AA or Bachelor’s degree in Information Systems or industry-related certificates is preferred but not required, • Must have at least (2) years experience working in an on-premise (on-prem) worksite, • Two (2) or more years of experience in a Help Desk or Desktop Support role, • Strong verbal and written communication skills with the ability to adapt communication according to the target audience, • Possess high-quality customer service skills with a keen ability to diffuse situations as needed, • Skilled in the use and troubleshooting of Microsoft Office and Adobe Creative software, • Proven analytical ability, problem-solving skills, and data-driven decision-making capability, • Ability to navigate through complex/conflicting priorities, • A dedication to customer service that will permeate the entire organization, • A dependable team player with strong integrity, a sense of urgency, accountable, results-driven, and self-motivated COMPENSATION: $26 to $30 per hour Benefits • Competitive compensation, • Paid Holidays and PTO, • Benefits plan including medical, dental, and vision, • 401k and profit sharing

Job Description POSITION: Helpdesk Support Technician SUPERVISOR: Systems Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $24.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of Helpdesk Support Technician will troubleshoot and solve application issues and respond to end-user calls and e-mails. This position will provide excellent customer service and communication skills to assist users and answer questions at various end-user skill levels. WHAT YOU’LL DO End-User Assistance & Troubleshooting: Log all incidents and maintain the help desk ticketing system. Handle inbound calls and ensure customer satisfaction through the entire transaction. Respond to end-user calls and e-mails. Assist with the setup of Desktop/Laptop accounts. Install and/or maintain printers, copiers, and other office equipment. Account for internal office equipment assigned to users. Update cell phone accounts. On-call/after-hours support may be required when necessary to perform high-risk or planned downtime of company systems for upgrades and maintenance. Scheduling is based on staffing. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job. Systems Maintenance & Monitoring: Perform and monitor system backup and maintenance procedures under the supervision of the Systems Manager. Monitor the completion of automated system processes. Perform recovery procedures as directed. Assist in IT special projects as time permits. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS * Experience with Microsoft Navision Dynamics and Raiser’s Edge (preferred but not required). * Experience with Windows 11 and up personal computers and Microsoft Office applications. * Experience with Mobile Device Management System(MDM). * Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor’s degree in Information Technology or Computer Sciences preferred * Experience with providing system support by telephone. * Be well organized and able to handle multiple tasks. * Ability to establish priorities effectively.. * Must have excellent customer service skills and exceptional phone etiquette. * Self-motivated individual with an optimistic attitude. * Attention to detail in a fast-paced environment. * Ability to work independently and with a group. * Able to communicate well (orally and written) in English. * Dependable in both production and attendance. * Able to lift, push, pull, and carry up to 40 pounds. * 2 - 3 years of troubleshooting experience in a business setting * Possess a valid California Driver’s License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. * Passion for the Food Bank’s mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: * Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds * Dental: Employee HMO coverage available at no cost * Vision: Comprehensive vision insurance with generous allowances for examinations and material costs * Flexible Spending Accounts * Employer-paid Life Insurance and Long-Term Disability * Optional Long-Term Care Insurance * 403(b) retirement savings plan with employer match * Employee Assistance Program (EAP) with expanded Mental Health * Employee recognition programs * Growth & career development support for professional certifications and additional training resources * Vacation: Two weeks annually for the first three years * Holiday: Nine paid holidays; eligible upon date of hire * Sick Leave Time available As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply. Typical schedule Monday-Friday 7:30am-4:00pm; rotating Saturday on-call.

Job DescriptionSalary: $82,000 - $86,000 base Help Desk Analyst (2nd Shift) Job Description Summary Jeffer Mangels Butler & Mitchell LLP (JMBM) is a results-driven law firm with a relentless focus on client satisfaction. It is through this focus that our work has a purpose and develops into a passion. We take pride in providing our clients with the results they deserve. If you thrive in an environment where your colleagues' defining characteristics are achievement, adaptability, initiative, professionalism, and resourcefulness, the culture at JMBM will prove rewarding. The Help Desk Analyst will have the appropriate technical expertise to work with all levels of Firm personnel and outside service companies to install, maintain, repair and/or upgrade IT hardware or software. In addition, for end users requesting technical service and support, this person will work towards maximizing productivity by providing exceptional user support across the LAN and WAN environments. They will be responsible for providing a solution, responding to urgent requests with a certain degree of calm and confidence, and escalating, when necessary, in order to meet the Firm's needs. Essential Duties • Provide remote support and visit floor locations in order to install, troubleshoot, maintain and support IT applications and equipment, such as laptops, desktops, mobile devices, printers, monitors, telephones, etc., • Harness communication skills to respond to all daily requests for IT technical service and support whether via phone, email, voicemail, in-person or via ticket notification., • Create and update tickets for incident lifecycle tracking, follow-up and root cause resolution, meeting SLA agreements, and standard performance metrics., • Display the highest level of customer service, interpersonal skills and professionalism by responding to customer needs in a timely and supportive manner, without delay., • Work with IT leadership and colleagues in the Los Angeles, San Francisco and Orange County offices for daily operations, Firm wide projects and initiatives., • Demonstrate a unique blend of technical and customer service skills with a professional and pleasant personality., • Communicate effectively with good listening skills and readily identify with the needs of the customer., • Contribute to and update the solutions knowledge base, evaluating and reporting trends., • Maintain knowledge of the Firm's policies and procedures and Firm-supported technologies, while being aware of current industry trends and technologies., • Setup and maintain multimedia and video conferencing systems for internal/external meetings. Qualifications • Minimum 1-2 years experience working in a Help Desk or Desktop Support role, • Associate/Bachelor's degree in a related technical field or equivalent work experience, • Microsoft Windows operating systems, Office 365, iManage, Active Directory., • Computer hardware maintenance and repair, • Capacity to lift and move equipment up to 30 lbs. and is required to stoop, kneel, crouch or crawl in confined areas, • Available to work after-hours and overtime as needed, • Participate in the 24x7 weekend IT On-Call program, once out of every five weekends. Position: Non-Exempt Location: Century City. 5 days onsite for the first 90-days, then 4 days per week onsite, 1 day remote thereafter. Hours are from 2:00pm to 10:00pm. Salary: $82k - $86k base Internal Privacy Policy

Job DescriptionJob Summary The Help Desk Coordinator provides workstation phone, off site and onsite support for users, vendors and/or clients, resolving computer issues and help desk-related requests. This position plans, analyzes, configures, and installs new personal computer systems, determining user specifications for hardware and software upgrades; maintains and repairs existing computers; and deals with most issues that are simple or routine, escalating more complex or involved issues to Level II staff. This position composes documentation and communication regarding help desk/telephone support operations, and focuses on customer relations, achieving user comfort level on computer applications and equipment. This position may be required to travel on an as needed basis in order to fulfill user support responsibilities. Examples of Essential Duties and Responsibilities • Provide 1st-tier user support for all simple or routine user issues. Help users resolve system problems, utilize standard software, and maintain standard hardware. The Help Desk Technician may be required to travel on an as needed basis in order to fulfill user support responsibilities., • Troubleshoot technical issues related to computers, printers, networking, and peripherals., • New hire set up; Create standard accounts for new users for workstation login or email. Assign users to established groups and assign standard file permissions on appropriate servers and set up necessary equipment (laptop, desktop etc.), • Track all help desk issues and ensure that all are assigned to a staff member, are completed, and that users are kept informed of the status of their requests., • Maintain Supplies: Responsible for maintaining computer-related supplies (toner cartridges, backup tapes, etc.). Keep track of use, research prices, submit expenditure requests when needed, and ensure that consumables don't run out. Qualifications: • 1-2 years of help desk or technical support experience (entry-level candidates with relevant training may be considered)., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), • Excellent oral and written communication and customer service skills, • Takes direction and constructive critiques well while also having the ability to work autonomously and provide self-direction when needed., • Resourceful, can-do attitude that thrives in a fast-paced environment and wants to grow within our exciting company., • High energy and positive attitude. Physical Requirements: • This position requires frequent use of a computer, mouse and keyboard., • Frequent sitting, standing, walking, • Occasional bending, stooping., • Must be able to lift up to 35 lbs. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Job DescriptionSalary: $33.17 - $34.14 per hour ($69,000 - $71,000 yearly) Position: IT Specialist Classification: Non-Exempt Supervisor: IT Administrator FTE: 100% Location: GLAD (Los Angeles) Department: Administration Responsibilities: Under the supervision of the IT Administrator, the IT Specialist will: • Provide daily helpdesk support to organizational staff in a hybrid Microsoft Active Directory environment, including on-premises infrastructure and Microsoft 365 / Azure cloud services. Support staff both in-office and remotely via VPN. Travel to associated regional offices for maintenance as needed. Provide backup for IT Administrator if unavailable., • Demonstrate general familiarity with Active Directory, including DNS, DHCP, and user administration. Possess working knowledge of Microsoft Office Suite applications such as Teams, Outlook, Word, and Excel. Experience with additional communication tools like Zoom and Sorenson nTouch is beneficial., • Install, maintain, troubleshoot, and repair desktop, laptop, and server computers, as well as office equipment including printers, scanners, monitors, projectors, and other peripherals. Assist in maintenance of networking hardware such as switches, routers, firewalls, and Uninterruptible Power Supplies (UPS) when needed., • Work closely with the Director of Marketing on tasks such as (but not limited to) monitoring and maintaining the organizations website performance, uptime, and server alerts utilizing Linux and Plesk; troubleshoot and escalate as needed, • Maintain hosting, domains, SSL certificates, WordPress, plugins, themes, and security updates, • Manage integrations (CRM, online forms, email marketing), • Liaise with external tech support, • Collaborate with the IT Administrator on joint projects and participate in regular strategy meetings focused on performance, productivity, and security. Support daily operations of GLADs computer network and assist with network and data security tasks including backups, group policies, firewalls, antivirus software, and email protection., • Maintain inventory tagging for all GLAD-Los Angeles hardware equipment. Estimate and report costs for technology upgrades or new purchases., • Perform other duties as assigned. Applicant Qualifications: • Bachelor's degree in information technology, web development, computer science, or a related field is required., • Fluency in American Sign Language is required., • Minimum of two years of experience working with Microsoft Networks, Windows Servers, VPNs, and troubleshooting network systems., • Microsoft certifications are desirable. Required knowledge and experience include network security (firewalls, servers, workstations), Windows server and workstation operating systems; Active Directory; DNS; DHCP; Microsoft 365 \Azure; Microsoft Office Suite; Outlook and email systems; server and workstation repair and component replacement., • Ability to work independently, take initiative, and perform effectively under pressure in a fast-paced environment. Must be a self-starter., • Must maintain the highest level of confidentiality and demonstrate professional conduct. Punctuality and reliability are essential., • Excellent interpersonal skills are required. Must maintain cooperative relationships with colleagues, directors, vendors, and the CEO., • Must possess a valid California Drivers License and current auto insurance. Willingness to travel to GLAD outreach offices for system maintenance is required. Note: As part of our hiring process, the selected candidate must complete and pass a background check of references, criminal background screening, and drug screening. About GLAD: The Greater Los Angeles Agency on Deafness is a private non-profit organization that was founded in 1969 and now has 13 locations serving 10 counties in Southern California. Our goal is to protect the civil rights, and ensure equal access for the deaf, hard of hearing, deafblind, and deaf disabled communities in particular areas of California, including the counties of Los Angeles, Orange, Kern, Ventura, Santa Barbara, San Bernardino, Riverside, Mono, Inyo and San Luis Obispo, to all of lifes opportunities. GLADs general purpose and powers shall be to promote the educational, health, housing, vocational, cultural, social and recreational welfare of its deaf and hard of hearing constituents. The organizations specific and primary purposes shall be to act as a coordinating agency addressing the broad social service needs of deaf, hard of hearing, deafblind, and deaf disabled individuals through direct service provision, advocacy, research and dissemination of information to the consumers, professionals and parents. GLAD offers the follow benefits for full time employees: • Medical, Dental, and Vision plans, • Flex Spending Account, • Employee-paid 403B retirement Plan, • Employer-paid 401A retirement plan, • Life Insurance, • Pet Insurance, • Supplemental Insurance, • Vacation days starting at 2 weeks per year, • 12 paid sick days per year Salary Range $33.17 - $34.14 per hour ($69,000 - $71,000 yearly) Open Until Filled GLAD is an Equal Employment Opportunity Employer GLAD is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of GLAD and prohibits unlawful discrimination by any employee of GLAD, including supervisors and co-workers. This is an at-will employment position. Both GLAD and the employee may end the employment relationship at any time, without notice, and without good cause.

Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies., • Troubleshoot complex technical problems., • Maintain compliance with established SLA’s, • Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Develops knowledge articles and videos for the users and other team members., • Supports the inventory application and processes., • Responds to security incidents, reviews logs, and escalates suspicious activity., • Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary., • Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others., • Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies., • Participates in related special projects and meetings, testing, implementation, and post-implementation support., • Ability to provide basic network troubleshooting before escalating to the Lead IT specialist., • Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations., • Other duties as required., • Must be available to support On-call CSC’s on the weekends and the board meetings and VAC meetings as needed., • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job DescriptionDescription: Signia Aerospace is a global, integrated provider of high-performance systems and specialized components for the aerospace industry. Signia currently operates two complementary business segments: Thermal Management (key brands include ACE Thermal Systems and Mezzo Technologies) and Mission Systems (key brands include Onboard Systems, Lifesaving Systems, and Meeker Aviation). The Signia brands are leaders in their respective markets and provide a compelling value proposition to both aerospace and defense OEMs and end-users. Onboard Systems Hoist & Winch, located in Anaheim, CA is one of the world’s leading providers of Search & Rescue (SAR) and Human External Cargo (HEC) advanced mission equipment for civil, commercial, and military helicopters. Position Overview Location: Anaheim, CA (Onsite) Shift: 8:00am – 5:00pm The help desk technician is responsible for handling all end user IT-related issues with care. The technician is to work with end users to troubleshoot computer-related difficulties, assist with the support of network, and oversee the regular updating of all pertinent installations. Technological expertise with a wide range of computer systems, hardware, and software is essential for the help desk analyst to excel in this role and help drive our organization forward. What You’ll Do • Provide user support across organizational operating systems, • Troubleshoot various computer software and hardware issues, • Document processes and maintaining service desk records, • Prepare, implement, and monitor computer patches and software updates, • Field incoming help requests from end users, • Prioritize and schedule problem resolutions and escalate problems when required, • Apply diagnostic utilities to aid in troubleshooting, • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution, • Identify and learn appropriate software and hardware used and supported by the organization, • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications, • Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals, • Test fixes to ensure problem has been adequately resolved, • Perform post-resolution follow-ups to help requests, • Create, adjust, and maintain user settings and permissions, • Write technical support documentation for knowledge base, software applications and end users, • Propose improvements to increase the IT value to the organization, • Two or more years of experience in a helpdesk role or similar position, • Comprehensive knowledge desktop support and troubleshooting, • Proven skills in performance analysis, • In-depth knowledge of technology devices (computers, laptops, printers, copiers, etc.), • Strong communication skills for training, assisting end users and interacting with leadership, • Knowledge of O365, Azure AD, Firewall Technologies, and Windows Server Operating Systems, • Associate’s degree (or equivalent) in computer science or related field, • Experience with VPN clients, MFA technologies and IT Ticketing Systems, • Experience with Windows Active Directory, O365 and Azure, • Experience with infrastructure equipment (switches, firewalls, peripherals), • Experience with phone systems (VOIP), Video Surveillance and door security systems, • Benefits package including medical, dental, vision, life, disability, • Paid time off and holidays, • 401(k) plan with employer contribution matching, • In addition to offering competitive wages and benefits, Onboard Systems also offers the opportunity to increase your future earnings tied to growth in company performance. We recognize employee contributions toward growing the business through our unique Growth Participation Unit program (GPU). GPUs are tied directly to company growth and reward all eligible employees with cash when the business grows over time. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status Requirements:

Job Description Position: Helpdesk Specialist Department: Information Technology Reports to: Director of Information Technology Status: 100%, Full-Time, Non-Exempt, Confidential Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The IT Department is responsible for establishing, monitoring, and maintaining information technology policies, systems and services for all departments, programs, and sites at the Los Angeles LGBT Center. The department is organized so that the IT staff collaborate across the 3 major functions to meet the needs of all technology users at the Center. The department functions include IT Security and Infrastructure, Service Desk, and Applications and Data Systems. JOB SUMMARY: The Helpdesk Specialist is a desktop support position responsible for performing a variety of activities including but not limited to the remediation of desktop computer issues, the installation of desktop computers, and support of desktop computer users with their hardware and software needs. This position will both resolve tickets in an incident management system and work on various projects and deployments as instructed. ESSENTIAL FUNCTIONS: User Support • Provide on-site and remote IT support to employees by answer incoming requests via ticketing system, phone, email, and in-person appointments in a timely manner., • Provide end-user support including the troubleshooting and administration of desktops, laptops, mobile devices, printers, peripherals, and telephony., • Receive, prioritize, and respond to user helpdesk inquiries via, telephone, and/or emails., • Deploy and administer all desktops, laptops, and computer systems and work with outside technology vendors., • Install and configure computer hardware, operating systems, and applications., • Provide excellent customer service through effective communication, understanding, and logical troubleshooting., • Identify, research, and resolve technical problems concerning networks, servers, and enterprise applications with the assistance of the IT Director/Director, IT Infrastructure & Security. Data Management • Administration of user accounts, such as Active Directory and Office 365/Zoom/Absorb, etc. (new user accounts, security, etc.)., • Maintain inventory of all hardware assets. Department Operations • Develop, document, and train others on IT systems and best practice procedures., • Research and analyze technological advances and trends as they apply to and/or improve on daily business and efficiency., • Other duties as assigned. REQUIRED QUALIFICATIONS: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • Minimum 4 years’ education in Information Technology or related field or equivalent work experience., • Technical knowledge of Windows 10, Microsoft Office 2016/O365 products, TCP/IP, DHCP, Device Manager, Registry Editor, User Manager, admin commands, installing and configuring hardware, and software., • Ability to provide technical support to computer users both on the telephone and face-to-face, and to move computer equipment including physically placing/installing workstations., • Proficiency in troubleshooting desktop computer issues, both hardware and software., • Ability to solve problems of moderate complexity without help and escalate very complex problems to more senior staff., • Team player with the ability to handle complex IT issues in a customer-centric, service first manner including excellent verbal and email communication skills., • Experience supporting mobile devices (iOS, Android)., • Ability to handle confidential information in an appropriate manner., • Ability to handle multiple tasks, prioritize appropriately, and remain calm under pressure and when faced with adversity or urgent issues., • Ability to work effectively with colleagues and business users in an ever-changing and evolving work environment Access to reliable transportation and the ability to be insured., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment., • Ability to work some weekends and late hours. PREFERRED QUALIFICATIONS: • Mac OS, SCCM and JAMF. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact

Job Description We are looking for a customer service-oriented Help Desk Technician I to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the Punch Studio. In this role, the Senior Help Desk Technician I will assist in providing technical support for 200+ employees, including a portion who are on a hybrid schedule as well as several employees working remotely. Under the direction of the Information Technology Manager, the Help Desk Technician I will troubleshoot, diagnose, and resolve problems related to computer hardware, software, mobile devices, printers, network issues, and other technology tools and products. Working in a team environment, this role will provide end-users first-level troubleshooting support for a variety of technical computing support issues while ensuring the highest-level customer service. Essential Job Functions: • Develop, track, report, and improve agreed-upon Service Legal Agreements (SLAs) with department leads., • Lead initial problem resolution to resolve end-user issues/requests., • Identify improvements, training, skill advancements, and discipline., • Identify and address the automation needs in the IT service delivery and end-user onboarding/offboarding process., • Provide training, advice, and support to the organization to facilitate the use of information technology and promote awareness of the compliance policy, including security and appropriate use of assets., • Build and maintain the IT support knowledge base internally for department reference and public user reference., • Analyze and evaluate existing Helpdesk best practices and procedures and make recommendations to management for improvement., • Interact with end-users to facilitate and promote the effective use of information technology within the guidelines of the company., • An AA or Bachelor’s degree in Information Systems or industry-related certificates is preferred but not required, • Must have at least (1) year working in an on-premise (on-prem) worksite, • One (1) to two (2) years of experience in a Help Desk or Desktop Support role, • Strong verbal and written communication skills with the ability to adapt communication according to the target audience, • Possess high-quality customer service skills with a keen ability to diffuse situations as needed, • Skilled in the use and troubleshooting of Microsoft Office and Adobe Creative software, • Proven analytical ability, problem-solving skills, and data-driven decision-making capability, • Ability to navigate through complex/conflicting priorities, • A dedication to customer service that will permeate the entire organization, • A dependable team player with strong integrity, a sense of urgency, accountable, results-driven, and self-motivated COMPENSATION: $24 to $26 per hour Benefits • Competitive compensation, • Paid Holidays and PTO, • Benefits plan including medical, dental, and vision, • 401k and profit sharing

Job Description About Next Perimeter: Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and macOS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day. Job Posted by ApplicantPro