Front Desk/Medical Assistant - Bilingual (Spanish Speaking)
14 days ago
Plainfield
Job DescriptionDescription: We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Front Desk Receptionist Responsibilities: • Answer incoming calls on a multi-line telephone system with professionalism and efficiency, • Schedule and confirm patient appointments, • Transfer calls and take accurate messages according to office procedures, • Greet patients and visitors and notify the appropriate team member of their arrival, • Collect and post co-pays and communicate outstanding balances, • Check patients out and follow proper check-out protocols, • Notify the doctor when a patient cancels, • Type correspondence and office memos as directed, • Transcribe visit details into medical reports, • Prepare charts, gather necessary paperwork, and print daily appointment schedules Front Desk Receptionist Required Skills and Abilities: • Excellent customer service and communication skills, • Ability to maintain professionalism, confidentiality, and diplomacy, • Strong interpersonal skills with the ability to work with diverse individuals, • Detail-oriented with strong follow-up and multitasking capabilities, • Adaptable and flexible in a fast-paced, ever-changing environment, • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Education and Experience: • High School Diploma or equivalent required, • Front desk or medical office experience preferred, • Familiarity with electronic medical records (EMR) is a plus Benefits Available: • Multiple medical and prescription coverage options, • Dental and vision care plans, • Health Savings Accounts (HSAs), where applicable, • Flexible Spending Accounts (FSAs), • Voluntary critical illness, cancer, and accident insurance, • Voluntary hospital indemnity coverage, • Voluntary short-term and long-term disability insurance, • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment), • 401(k) retirement savings plan, • Paid time off (PTO), • Commuter benefits, • Group auto and homeowners insurance Part-time Benefits: • Vision, • Flexible Spending Accounts, • MetLife Auto/Vehicle & Home Insurance Discounts Requirements:
