Clinical Office Manager
hace 3 meses
Colorado Springs
Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance Job Summary: Responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of Medical Assistants and Receptionist staff. Primary Job Duties: • Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean., • Select, train, supervise, and monitor quality and production levels of clinic staff., • Develop monthly staff schedule, review timecards, and provide input to payroll calculation to the Administrator. Assure cash drawer is balanced., • Assure staff is adequately trained and equipped to perform their jobs., • Communicate and ensure compliance with company policies and procedures., • Address performance and disciplinary issues., • Monitor supply inventories and order all supplies., • Interact with patients, review patients feedback, and address patient service issues., • Identify community marketing opportunities and engage staff in grassroots marketing., • Inspect and maintain records on facilities and equipment., • Coordinate facility and equipment maintenance and other vendor services., • Perform front-end registration and/or clinical tasks as a back-up in case of absence or high demand. Organize and Attend Meetings Compile Reports and submit to appropriate persons Job qualifications: • Masters degree or equivalent and 3-5 years management experience., • Familiarity with medical billing systems, medical coding, and basic medical terminology., • Experience with UChealth Epic., • Understand and be competent to perform the front desk registration and medical assistant position, and care coordination, • Complete training in HIPAA, and other clinical/administrative issues., • Proficient to use and train others in common PC applications including Internet, Email, and Microsoft Office., • Superior customer service skills to handle escalated issues., • Ability to supervise, train, and evaluate new and current staff.