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Job Description Arctic Club Hotel is looking for a detail oriented person who is a team player and who is driven by guest satisfaction, we have both full and part time positions available. At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! POSITION SUMMARY: The Hotel Ambassador serves as the primary contact for guests upon entry and exit of the hotel, ensuring a safe, comfortable, and well-managed environment while performing property walks and operational support. This role requires a dependable, detail-oriented individual capable of working independently while maintaining excellent guest service standards. They will coordinate and assist in all other departments as needed while upholding Oxford’s cleanliness and service standards. The Hotel Ambassador will have a guest forward focus ensuring that every guest has a stay that exceeds all expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional care and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Guest Service (30%): • Greet and assist all guests in a professional, courteous manner providing expert level recommendations, • Outwardly present yourself as courteous and professional, by wearing a proper uniform and engaging with customers as needed, • Assist with guest requests such as delivering items, providing directions, or addressing basic room concerns, • Assist guests with luggage upon arrival and departure of the hotel, • Coordinate and assist in all departments as needed to ensure a high level of guest satisfaction is achieved, • Handle guest complaints, requests, and emergencies in accordance with hotel policies, • Ensure front office and lobby areas remain orderly and presentable Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager. Property Walks & Safety (35%): • Conduct regular property walks (interior and exterior) to ensure guest comfort and safety, • Observe and report all hotel safety issues, actively maintaining a safe distance and avoiding any actions that put your or the guest at risk, • Ability to contact authorities as needed, being aware of and following hotel safety guidelines and procedures, • Respond promptly to guest or staff emergencies and follow proper incident reporting protocols, • Secure doors, exits, and restricted areas, • Maintain knowledge of emergency procedures and assist in evacuations if neededOperational Support (30%):, • Ability to assist and supply coverage in all hotel departments as needed, • Assist as needed in department operations in the absence of Guest Experience Representatives, Housekeeping Food and Beverage and Maintenance employees as needed, • Maintain availability and knowledge to cover all front desk duties, covering shifts and all meal and rest breaks as needed, • Report maintenance or safety issues to the General Manager or Maintenance team promptly, • Provide support for early morning arrivals or departures to ensure smooth transitions between shifts Other (5%): • Complete a daily activity log with pertinent shift information for co-workers and leadership team, • Adhere to attendance policies and maintain regular availability for scheduled shifts CORE SKILLS AND VALUES: • Adaptability/Flexibility: Maintains focus and a positive attitude amidst change or under pressure, • Company Character: Supports company vision and values, • Customer Focus: Builds positive and fruitful customer relationships, • Detail Orientation: Is accurate and methodical with details and/or numbers, • Ethics Integrity Values: Ably builds trust and is widely trusted, • Interpersonal Communication: Relates well with people verbally and in written form, • Stress Management: Functions well under stress, • Team Orientation: Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: • High School Diploma or GED preferred, • Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided, • Familiarity with basic computer applications such as Microsoft Office is advantageous, • Any previous experience in a front desk, reception, or related role is a plus but not mandatoryJOB REQUIREMENTS, • Proof of eligibility to work in the United States, • Reliable transportation to and from work, • Ability to work a flexible schedule including evening, weekends and holidays, • Regular and reliable attendancePHYSICAL REQUIREMENTS, • Must be able to stand on feet throughout work hours, • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently, • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis, • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat), • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs The Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.

Job DescriptionJOB TITLE: Guest Service Coordinator DEPARTMENT: Operations REPORTS TO: Operations Director BFOQ: Faith-aligned/Christian STATUS: Hourly Non-Exempt ORGANIZATION: Bread of Life Mission is a non-denominational, Christian, social services organization, which provides critically needed goods and services to the homeless, poor, and needy of Washington State without regard to race, color, sexual orientation, national origin, or religion. BOLM staff works to bring hope, healing, and recovery to Seattle's homeless through a Christ-Centered approach, impacting Seattle one life at a time. Every position is essential to the fulfillment of our ministry purpose. SUMMARY OF POSITION: Guest Service Coordinators are essential to helping our shelter guests feel cared for in a positive, safe and healthy environment. They are responsible for greeting guests and general security at the front door, checking in guests, keeping them safe, and accountable. BOLM is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined. DUTIES AND RESPONSIBILITIES: • Demonstrate BOLM values in performance of all duties., • Ensure a positive, supportive, and safe environment for guests., • Check in new guests according to BOLM guest policies and procedures; inform guests of policies and expectations., • Engage with guests to encourage them and offer support., • Respond to medical, facility, and other emergencies., • Responsible for keeping the facility safe, clean, and secure., • Understand and follow company confidentiality policies., • Assist with keeping track of inventory., • Give out and keep track of supplies for guests., • Maintain a clean, organized office area and process mail., • Watch cameras regularly to ensure safety., • Prevent theft and vandalism of company property. Immediately address and report issues as they arise., • Facilitate compliance of house rules through shelter guest acceptance, sleeping assignments, collecting samples for urinalysis, and administering breathalyzer., • Respond to and diffuse situations before escalation and handle disputes and altercations appropriately., • Supervise the daily activities of shelter guests., • Hold guests accountable and ensure they are following shelter policies., • Perform daily room and bed inspections and chore compliance., • Answer phones and schedule internal appointments for guests and staff. Notify staff and guests when a visitor arrives., • Accept, receive, and log donations., • Handle inquiries in a professional manner., • Complete daily accurate data entry and reporting. Keep accurate daily records of guest population and activities., • Provide spiritual guidance and prayer when requested., • Complete intakes and exits for guests., • Accept payments and keep track of receipts., • Have a personal relationship with Jesus Christ and be able to share the gospel with others through words and deeds., • Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers., • Must agree with and work towards achieving the goals and objectives of Bread of Life Mission., • Agrees with and carries out responsibilities in accordance with the Mission’s policies that are included in Bread of Life Mission Directives, Code of Conduct, Statement of Faith, and Mission Statement. Willingly sign a confidentiality agreement., • Adaptable, resilient, and calm under stress., • Able to teach and motivate others – articulate and patient., • Able to effectively prioritize, make decisions quickly that are sound – exercise good judgment., • Adaptable, creative, takes initiative and exhibits good leadership., • Good English speaking, reading, and writing skills., • Computer literate – proficient in Word, Excel, internet, and email applications., • Strong organizational and planning skills., • Customer service skills required., • Stewardship mindset, excellent manager of time and resources, detail oriented., • Able to meet deadlines and standards., • High School Diploma preferred, • Experience in human services or related field preferred., • Ability to work with people in varied circumstances related to homelessness including recovery and mental illness and to treat individuals with dignity and respect in all situations., • Demonstrated experience handling crisis and emergencies., • CPR and First Aid training preferred., • Requires working with a diverse population, many of whom struggle with homelessness, addiction, and mental illness – Continuously., • The environment may be odorous due to lack of personal hygiene and intoxication of guests – Frequently., • Able to lift up to 20lbs – Occasionally., • Climbing stairs – Frequently., • Extended periods of sitting – Occasionally/Frequently., • Able to think, read, speak, see, and hear – Continuously., • Be able and willing to share the Gospel and participate in the ministry activities of Bread of Life., • Subscribe to Bread of Life’s Statement of Faith and Qualifications for Employment upon hire and continuously while employed. tuqrVTcjoa

Job Description Arctic Club Hotel is looking for a detail oriented person who is a team player and who is driven by guest satisfaction, we have both full and part time positions available. At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! POSITION SUMMARY: The Overnight Hotel Ambassador serves as the primary contact for guests during overnight hours, ensuring a safe, comfortable, and well-managed environment while performing night audit functions, property walks, and light operational support. This role requires a dependable, detail-oriented individual capable of working independently while maintaining excellent guest service standards. They will coordinate with other departments as needed, and uphold Oxford’s cleanliness and service standards. Attention to detail, problem-solving skills, and the ability to work independently will ensure a smooth transition from one business day to the next while maintaining a welcoming and secure environment for guests. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional care and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Guest Service & Night Audit (30%): • Greet and assist all guests in a professional, courteous manner providing expert level recommendations, • Outwardly present yourself as courteous and professional, by wearing a proper uniform and engaging with customers as needed., • Maintain availability and knowledge to cover all audit duties, covering shifts and all meal and rest breaks as needed including hotel financial transactions, balancing room charges, cash receipts, and credit card postings, • Prepare and distribute daily reports to management, • Handle guest complaints, requests, and emergencies in accordance with hotel policies., • Conduct regular property walks (interior and exterior) to ensure guest comfort and safety, • Observe and report all hotel safety issues, actively maintaining a safe distance and avoiding any actions that put your or the guest at risk, • Ability to contact authorities as needed, being aware of and following hotel safety guidelines and procedures, • Respond promptly to guest or staff emergencies and follow proper incident reporting protocols, • Secure doors, exits, and restricted areas, • Maintain knowledge of emergency procedures and assist in evacuations if neededOperational Support (30%):, • Assist with guest requests such as delivering items, providing directions, or addressing basic room concerns, • Assist guests with luggage upon arrival and departure of the hotel, • Cross training in other departments and shifts supplying for coverage as needed, • Perform light tasks to support operations (e.g., stocking supplies, organizing storage areas), • Report maintenance or safety issues to the General Manager or Maintenance team promptly, • Provide support for early morning arrivals or departures to ensure smooth transitions between shifts Other (5%): • Complete a daily activity log with pertinent shift information for co-workers and leadership team, • Adhere to attendance policies and maintain regular availability for scheduled shifts, • May participate in the drivers program or other hotel-related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: • Adaptability/Flexibility: Maintains focus and a positive attitude amidst change or under pressure, • Company Character: Supports company vision and values, • Customer Focus: Builds positive and fruitful customer relationships, • Detail Orientation: Is accurate and methodical with details and/or numbers, • Ethics Integrity Values: Ably builds trust and is widely trusted, • Interpersonal Communication: Relates well with people verbally and in written form, • Stress Management: Functions well under stress, • Team Orientation: Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: • High School Diploma or GED preferred, • Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided, • Familiarity with basic computer applications such as Microsoft Office is advantageous, • Any previous experience in a front desk, reception, or related role is a plus but not mandatory JOB REQUIREMENTS, • Proof of eligibility to work in the United States, • Reliable transportation to and from work, • Ability to work a flexible schedule including evening, weekends and holidays, • Regular and reliable attendancePHYSICAL REQUIREMENTS, • Must be able to stand on feet throughout work hours, • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently, • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis, • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat), • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs The Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.

Job Description At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! POSITION SUMMARY: The Night Auditor at one of Oxford’s luxury or boutique-style hotels is responsible for overseeing overnight front desk operations, balancing daily financial transactions, maintaining security, and delivering outstanding guest service. This role ensures the accuracy of hotel revenue records and supports a seamless experience for guests arriving, departing, or requiring assistance during the overnight hours. The Night Auditor plays a crucial role in striving to meet and exceed Four-Star service standards, delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Administration (60%): • Verifying and posting charges to guest accounts if needed, verifying room rates match posting details, and verifying that charges are posted to the correct departments, • Complete all reports generated by RoomKey and distribute them to appropriate departments, • Ensure direct billings are posted to the general ledger timely, including meeting room charges, • Perform full system backups and assign wake-up calls, • Performs accurate month-end processing, reporting any discrepancies to the property management team, • Maintain awareness of room inventory at all times, • Enforce hotel policies regarding guest behavior, noise levels, and access control reporting guest incidents to the property management team, • Accurately count and manage bank transactions, reporting any discrepancies to management, • Run audit reports/journals from the front office system, Point of Sale, and the computer, • Make corrections and adjustments and handle all computer problems that might occur throughout the shift, • Balance all revenue and settle accounts nightly, maintain files, and reset the system for next day operations, • Verify and schedule any requested Valet and transportation needs, • Prepare any VIP arrival arrangements ahead of time, communicating needs at shift change Guest Services (30%): • Welcome guests with a polished and professional demeanor, ensuring a smooth check-in and check-out process., • Provide detailed information about the hotel, its amenities, and expert-level local recommendations, • Process guest reservations, payments, and special requests accurately, maintaining discretion and confidentiality at all times, • Serve as the primary point of contact for guest inquiries and concerns overnight to Ensure that Four-Diamond service is offered at all times, • Register guests, verify registration details, and manage key control, • Respond to guest inquiries, special requests, and concerns, ensuring optimal levels of guest satisfaction and repeat business, • Remain available to guests at all times at the front desk, • Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner, reporting any discrepancies to property management team, • Handle guest complaints, requests, and concerns with professionalism and discretion, using the Oxford Collection guest recovery, and service gestures consistent with Forbes service standards, • Promptly answer the telephone using positive and clear communication. Input messages into the computer., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag, • Complete a daily activity log with pertinent shift information for co-workers and leadership team, • Adhere to attendance policies and maintain regular availability for scheduled shifts, • May be required to train on other shifts for coverage as needed CORE SKILLS AND VALUES: • Adaptability/Flexibility: Maintains focus and a positive attitude amidst change or under pressure, • Company Character: Supports company vision and values, • Customer Focus: Builds positive and fruitful customer relationships, • Detail Orientation: Is accurate and methodical with details and/or numbers, • Ethics Integrity Values: Ably builds trust and is widely trusted, • Interpersonal Communication: Relates well with people verbally and in written form, • Stress Management: Functions well under stress, • High School Diploma or GED preferred, • Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided, • Familiarity with basic computer applications such as Microsoft Office is advantageous, • Any previous experience in a front desk, reception, or related role is a plus but not mandatoryJOB REQUIREMENTS, • Proof of eligibility to work in the United States, • Reliable transportation to and from work, • Ability to work a flexible schedule including evening, weekends and holidays, • Regular and reliable attendancePHYSICAL REQUIREMENTS, • Must be able to stand on feet throughout work hours, • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently, • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis, • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat), • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.

Job Description Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible BENEFITS: • Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program, • Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment, • Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary), • Paytient Healthcare Spending, • 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%), • Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment), • Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan, • Free Employee Assistance Program (EAP), • Hotel discounts at 10,000+ global destinations (nightly rates as low as $45), • Parking: Complimentary in our parking garage (subject to availability), • 50% subsidy for public transportation expenses, • Referral program of $250 per successfully referred new hire, • Complimentary cafeteria meals, • Monthly employee appreciation events, • Employee Exercise Room, • Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU! Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We’ll support you all the way. ABOUT OUR MANAGEMENT COMPANY • The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come., • Ownership is also the management company – No red tape, • 4th largest hotel in Seattle, • Stable operation – hotel has never been sold, • Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar BRING US YOUR STYLE AS A DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you set the stage for the entire guest experience. You’re often the first person a guest meets, and your warm, genuine approach helps them feel welcomed, comfortable, and at home. In this role, you create meaningful connections by reading guest cues, tailoring your service style, and offering personalized recommendations that highlight the unique character of our hotel and the surrounding area. You are an explorer, a problem-solver, and a storyteller—someone who brings the local culture to life and helps guests discover what makes our neighborhood special. By working closely with teams throughout the hotel, you ensure every guest enjoys a smooth, easy, and memorable stay from arrival to departure. Key Responsibilities Guest Engagement & Service * Greet every guest with a smile, eye contact, and a friendly greeting. * Engage guests in conversation about their stay, needs, and interests. * Anticipate guest needs using verbal and nonverbal cues. * Assist guests with disabilities following proper guidelines. * Handle all guest requests, questions, and concerns via phone, email, chat, or in person. * Provide accurate information about amenities, services, and local attractions. * Follow up to ensure all guest requests are completed to their satisfaction. Check-In / Check-Out * Process check-ins and check-outs, verify identity, secure payment, and issue keys. * Set up accurate accounts, verify billing, and document exceptions. * Coordinate with Housekeeping regarding room readiness. * Approve late check-outs based on occupancy and maintain accurate records. * Manage room assignments and adjustments based on guest preferences. Call Handling & Communication * Answer calls using proper etiquette (within 3 rings, smile in your voice, use guest names). * Direct calls, take messages, and record requests clearly. * Process wake-up calls and relay information to appropriate departments. * Communicate professionally with guests and teammates at all times. Food & Beverage Support * Take and process F&B orders, answer menu questions, and enter transactions. Reports & Records * Run assigned daily reports and ensure accuracy. * Log all guest requests, incidents, and adjustments in the CRM system. Cash Handling & Finance * Process payments (cash, credit, debit, checks). * Balance and secure your bank at beginning and end of shift. * Follow accounting procedures for adjustments, paid-outs, and system outages. Teamwork & Professionalism * Maintain strong working relationships across all departments. * Support coworkers, communicate effectively, and handle sensitive issues with respect. * Keep uniform and appearance clean and professional. * Follow all policies, procedures, and confidentiality guidelines. Safety & Security * Follow emergency procedures and report any unsafe conditions immediately. * Maintain awareness of property security concerns. * Notify Security of incidents such as theft reports. Other Duties * Assist with parking/valet communication and dispatch. * Perform other reasonable tasks as assigned by supervisors. Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at .

Job DescriptionWe are looking for a Senior Project Manager / Senior PE with extensive experience designing and managing a variety of projects within the transportation, municipal / government sectors. As a member of our team, you will work alongside other Civil, Water Resources, Electrical, Mechanical, and Structural professionals to provide civil design and management of multi-discipline projects. We take a “Seller-Doer” approach to business development. You will collaborate with the Regional Vice President to further advance our services and enhance our reputation by contributing to the development of marketing plans, cultivating / maintaining relations with clients and agency representatives, tracking prospective opportunities, developing proposals, and delivering client presentations. Our employee-owned, multi-disciplined team thrives on collaboration and innovation, ensuring every project is optimized for cost efficiency and risk mitigation. Join us to make a tangible difference in the communities we serve, while advancing your career in a supportive, hybrid work environment. Hybrid Work Environment: Tuesday - Thursday In-Office \u007C Monday & Friday WFH Responsibilities • Lead the design and management of civil engineering projects within the transportation, municipal, and government sectors., • Develop project plans, specifications, and cost estimates., • Work alongside Civil, Water Resources, Electrical, Mechanical, and Structural professionals to deliver multi-discipline projects., • Provide technical guidance and oversight on projects involving utility infrastructure, complex utility coordination for building projects, streets/roadways, sidewalks and stormwater management., • Ensure designs are efficient, sustainable, and meet community needs., • Mentor and develop less experienced team members by sharing knowledge and professional experiences., • Foster a collaborative and supportive team environment., • Oversee all technical, quality, financial, and safety aspects of projects from conception through construction., • Maintain strong relationships with clients and stakeholders., • Communicate project progress, challenges, and solutions effectively., • Ensure all projects comply with relevant regulations, standards, and best practices., • Stay updated on industry trends and regulatory changes., • Participate in professional development activities to stay current with industry advancements.Required Qualifications, • Bachelor’s degree in civil engineering, • Professional registration in the State of Washington, • Minimum of 8 years of technical design experience with municipal and/or transportation projects including roadway design, vehicular and/or pedestrian access, site grading, pollution control, and stormwater management., • Minimum of 5 years of experience managing multi-disciplined projects; strong working knowledge of the project development process including coordination with other disciplines during design and construction., • Previous business development experience demonstrated by a track record of securing new project opportunities, • Strong interpersonal skills and effective verbal and written communication skills; Ability to write descriptive and technically accurate proposals, specifications, and reports; Ability to participate in, facilitate, or lead project team meetings, • Strong working knowledge of Microsoft Office applications (Excel, Word, and Outlook), • Must possess a valid Driver’s License with a clean driving recordPreferred Qualifications, • Experience collaborating with a multi-disciplined team of highway design, traffic, bridge (structural), and water resources engineering professionals, • Desire or demonstrated ability to leverage your technical knowledge to coach, mentor, and develop less experienced engineering professionals, • Working knowledge of Washington DOT design and plan standards Upon acceptance of a conditional offer of employment, the selected candidate will be required to complete a standard pre-employment background screening, which consists of Social Security verification, educational verification, review of criminal convictions, and driving history. TKDA will not accept unsolicited resumes from recruiters or placement agencies unless a service agreement is in place. In the event TKDA receives an unsolicited resume without a service agreement in place, TKDA will not be obligated to pay a service fee of any amount nor will TKDA be held liable to terms or conditions under any agreement of any kind that has not been authorized in writing by a TKDA officer.

Job Description Join a hands-on, entrepreneurial environment as a Project Manager where you'll work directly with the owner and have a real voice in shaping how the business runs. You'll be part of the growing, in-demand commercial security industry that protects people and property, while sharpening your leadership skills and contributing to process improvements and strategy. Every day brings variety—one moment you're planning projects, the next you're problem-solving in the field or coaching your team. This is a chance to roll up your sleeves, lead from the front, and take pride in building something that matters. If you're looking for more than just a job—and want to grow your career while making a real impact—this is where you can make your mark. Project Manager (Commercial Security Equipment) - Your Job Duties: As an Project Manager, you'll own the project lifecycle from kickoff to final sign-off, getting your hands dirty and ensuring flawless execution. Your day-to-day will blend on-site leadership, detailed logistics planning, crew coordination, and rapid problem-solving. You will: • Lead project execution for security and building systems installations and service, ensuring jobs are completed on time, on budget, and meet stringent quality standards in the field, • Mentor and develop our technical teams by sharing your expertise with technicians, subcontractors, and field crews, • Coordinate the front-line effort with subcontractors, general contractors, and internal teams to maintain project flow, • Keep the project financial pulse by tracking labor and materials costs, preparing progress reports, and helping forecast revenue based on field milestones, • Review, scope, and price out field changes, job walks, and estimates to mitigate risk and set realistic resource and schedule expectations, • Finalize project delivery by ensuring all closeout documentation, reporting, and as-builts are accurate and complete, • Drive quality assurance by conducting site checks and modeling top-notch customer service and technical precision on the job site, • Streamline field and office processes to make our operational workflow more efficient and enjoyable You have: • Hands-on Project Management or Operations Management experience in the low-voltage or electronic security systems space, • Proven ability to provide clear direction and guidance to project teams, field technicians, and subcontractors while fostering their skill development, • Strong project management expertise: on-site planning, resource allocation, cost control, and oversight of medium-to-large installations, • Practical experience with system installations, networking hardware, and reading construction documents/blueprints, • Ability to handle and work with equipment and perform field-based, hands-on tasks as needed, • An associate or bachelor's degree in a technical field (electronics, engineering, IT, or related), • PMP or equivalent project management certification, • Ability to maintain certifications for relevant security, access control, and video product lines (e.g., Alta Access Control and Alta Video, Acre, Genetec, and SWH) You will work both out of the office in Tukwila and, critically, in the field to visit customers and job sites daily and weekly (you choose your schedule, no overnight travel). Your compensation will be a base salary of $100,000 - $145,000, depending on relevant experience. You will be provided with a comprehensive benefits package including 100% paid company medical insurance plan, dental and vision option, and a 401k with a 4% match, paid vacations and holidays, cell phone, equipment, and access to a company vehicle for site visits. This role requires successful completion of a drug test and a clean driving record prior to start date.

Job DescriptionCompany Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. A digital leader or growing disruptor, everyone must transform themselves to maintain their advantage. The Sia Technology Business Unit supports clients through digital, operations and organizational transformation adapted to their culture and working methods. We help clients strategize and scale leveraging deep expertise and solutions in compliance and risk management, strategic technology partnerships, data science, operations and business analysis and mergers and acquisitions. Job Description Our values have led us to two decades of global expansion. Our team is a key part of that story, supporting many of the biggest names in technology with our expertise in Tech Consulting. This role supports enterprise technology transformation programs- including AI, automation, and data-driven initiatives- by enabling structured delivery, risk management, and stakeholder alignment. In this role you will: • Drive end-to-end delivery across multiple initiatives, ensuring consistent intake, prioritization, execution, and measurement in alignment with organizational goals., • Work with Product Owners and small/large engineering teams to implement required business solutions, • Define program goals, success metrics, and reporting mechanisms to measure adoption, efficiency, quality, and business impact., • Partner with Program Managers to align intake, triage, SLA tracking, and post-launch measurement to organizational standards., • Build internal customer & stakeholders relationships to manage expectations and agree on clear objectives and timelines, • Identify risks and act on them to ensure the team and project are not derailed, • Manage competing priorities and simultaneous projects in a fast-paced environment, • Build subject matter expertise, stay up-to-date on technology, and identify key partnerships to help define team road maps, • Switch from program level to task level issues in driving projects to completion, • Work with peers of all levels, from front line analysts to high level executives, • Be skilled in project and priority triage work effectively within broad parameters, and operate with considerable autonomy, • Conduct ongoing communication of team programs and reduce surprises by proactively managing risks, • Seek opportunities to create efficiencies for people and processes through automation, • Mentor junior consultants in delivery best practices Qualifications Required • 7+ years of professional experience in program, project, or product management within technology or financial services, including 3–5 years in a Technical Program Management or equivalent technical delivery capacity., • Minimum of 5 years of experience working in Agile environments., • Familiarity with AI, automation, and data-enablement platforms, • Demonstrate leadership in simultaneously managing multiple large, complex projects that span cross-functional teams, establishing sustainable processes while delivering on time, on budget, with requirements met., • Proven ability to develop business relationships and work successfully with people at all levels of management., • Strong communication skills, both oral and written, including presentation skills to executive level business stakeholders., • Proven ability to manage program/project level budgeting and provide financial tracking over several million dollars., • Demonstrated ability to motivate project teams in the completion of projects., • Operates with urgency, accountability, and clear judgment in fast-moving environments., • Successfully navigates a highly matrixed organization., • Demonstrate technical and/or data related acumen, as a project manager., • PMP, Scaled Agile, Scrum Master or equivalent experience., • LEAN Six Sigma certification encouraged., • Working knowledge of Service Now (Carts+) Portfolio & Program Management module and/or similar tools such as; Smartsheets, MS Project, Ariba, Azure DevOps, Google Suite (e.g., Spreadsheets, Doc, Presentation, etc.)., • Experience with data visualization or dashboarding tools (e.g., Tableau) a plus Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation * Annual base salary starting at $140,000, commensurate with experience and qualifications * Annual performance based discretionary bonus Robust Health Coverage * 3 Medical plans * Dental and Vision * Life, AD&D and other voluntary insurance Tax-Advantaged Accounts * 401K retirement plan * 4% matching and 100% vested upon enrollment * Health Savings Account (HSA) * Flexible Spending Account (FSA) * Health, Dependent Care, Commuter Family Friendly Benefits * 100% paid parental leave for all new parents with eligible tenure * Building Healthy Families program if enrolled through Medical plan Time Off to Recharge * Generous Paid Time Off (PTO) policy * 9 company holidays plus 1 floating holiday Extras that Make Life Easier * College savings and student loan repayment assistance * Monthly cell phone stipend * Access to wellness programs at no cost if enrolled through Medical plan, including: * Gym membership reimbursement * LiveHealth Online virtual care * Personalized support from a Well-being Coach * Employee Assistance Program at no cost * Free confidential counseling and emotional support services * On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion & Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Office Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office or client site at least three days per week. Work Authorization & Sponsorship At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status). Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Floating Assistant Community Manager (Multisite), you'll be the right-hand partner to Community Managers across multiple communities, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Travel to assigned communities and support the Community Managers in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 5 and 9 years, • 9 paid holidays, • Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha), • HSA and FSA through Lively, • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Support the Community Manager in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 5 and 9 years, • 9 paid holidays, • Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha), • HSA and FSA through Lively, • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Assistant Community Manager (Multisite), you'll be the right-hand partner to Community Managers across multiple communities, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Travel to assigned communities and support the Community Managers in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 5 and 9 years, • 9 paid holidays, • Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha), • HSA and FSA through Lively, • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job Description Africatown Community Land Trust (ACLT) seeks a Real Estate Development Manager to lead the efforts of ACLT and land acquisition and property development in confidential real estate transactions. The position is responsible for developing and carrying out the annual work plan for new project development requiring legal, finance, site assessment, and land use proficiency. ABOUT US Africatown Community Land Trust is working for community ownership of land in the Central District. This can support the cultural and economic thriving of people who are part of the African diaspora in the Greater Seattle area. The Africatown Community Land Trust board is comprised of real estate professionals, business executives, entrepreneurs, business professionals, and long-time community members from the Central District. MISSION To acquire, develop, and steward land in Greater Seattle to empower & preserve the Black Community. VISION Vibrant and thriving black communities through land ownership. ABOUT THE POSITION This position will support ACLT's Real Estate Development Director in all aspects of the legal, financial, and project management development process, including redevelopment, feasibility analysis, acquisitions, financing, construction, and other development-related activities. The Real Estate Development Manager serves as part of ACLT's Leadership Team. The successful candidate must work effectively with employees across the organization. Typical duties may include: • Oversee front-end development efforts, including solicitations and awards of contracts for third-party consultants related to pre-development site assessments and entitlement review., • Review documents to secure site control, including Purchase and Sale Agreements, Leases, and Addenda., • Negotiate in confidential transactions price adjustments and revisions, taking account of site studies, feasibility reports, and unexpected discoveries that impact price and cost of development., • Maintain communication with the CEO, Real Estate Director, and team members where appropriate during the design, development, and hand-off projects post-construction., • Serve as an in-house resource to all staff, the CEO, the Board of Directors on board resolutions, legal document review, and new development loan documents, including but not limited to Covenants and Restrictions, Tax Exemptions, UCC Searches, lawsuits, and claims., • Interface competently with ACLT outside counsel in three significant areas: loan closings, land use disputes, and project documentation., • Working knowledge of housing finance resources (i.e., private and public financing, bond financing, tax credits, and joint venture capital), • Two years of real estate and/or legal experience and basic training in real estate development finance, • Technical experience equal to a bachelor's degree in urban planning or equivalent and/or, • Five years of paralegal work experience in real estate law and public finance, • Comparable experience in law, market-rate housing development, construction project management, housing management, housing policy, and advocacy, • Foundational knowledge of systems of oppression and the historical and unique barriers the Black Community face due to government policies and legislation., • Experience working with Windows based operating systems computers, including Office 365 (Word, Excel, One Note, Teams, etc.) and the ability to analyze and review project budgets and financial information., • Exceptional organizational skills, mission-driven, and communication skills (written and verbal), • Ability to manage competing priorities, meet deadlines and track multiple projects at different stages of completion, • Ability to work collaboratively in a fast-paced environment amidst ambiguity, • Entrepreneurial spirit with a community impact focus, • Two years or more projection management experience DESIRED QUALIFICATIONS • Seven years or more of paralegal work experience in real estate law and public finance can substitute for a law degree, • Advanced degree in contract or real estate law, urban planning, business administration, or related discipline, • Project management certification TO BE CONSIDERED • Complete an application on ACLT's career website., • Attach a resume that details your professional and lived experience related to the position and a cover letter detailing: a) how you meet the required experience and b) why you are interested in working at Africatown Community Land Trust. A COVER LETTER MUST BE INCLUDED., • Attach a one-page max response to the following two supplemental questions:, • What is your understanding of low-income housing tax credits? Job Posted by ApplicantPro

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Support the Community Manager in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 5 and 9 years, • 9 paid holidays, • Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha), • HSA and FSA through Lively, • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job DescriptionSENIOR PROPERTY MANAGER COMPANY BH Properties is a privately held commercial real estate investment firm focused on value-add acquisitions in office, industrial, retail, and multi-family properties throughout the Western United States, along with investments in distressed debt and ground leases. The Company is vertically integrated, with offices in Los Angeles, San Francisco, Seattle, Riverside, Phoenix, Dallas, and Houston, and is able to acquire and close transactions without the need for lengthy due diligence periods. Our 31-year track-record and balance sheet allow us to move quickly and creatively, structuring acquisitions to satisfy seller needs in a highly competitive market. Today, the Company owns and operates approximately 10M square feet across 18 states. POSITION The Senior Property Manager will be primarily responsible for overseeing the property management of in-fill urban retail centers. The successful candidate will have worked in a principal-based environment with an investor acumen approach to maximizing cash flow and increasing value. Demonstrated experience in managing property management and engineering teams and understanding tenant mix along with representing the Company in a ‘front facing’ role within the community is integral. The role is highly visible, both internally and externally, requiring skills and experience in leadership, management, and communication. LOCATION Seattle, WA REPORTING Senior Asset Manager RESPONSIBILITIES • Conduct periodic property visits and inspections to make sure properties are well-maintained and building systems are fully functional., • Establish and maintain positive relationships with tenants, addressing tenant concerns as well as ensuring compliance with the requirements pursuant to lease agreements., • Establish and maintain positive vendor relationships., • Troubleshoot issues, identify areas that need attention or improvement, and make recommendations or provide solutions., • Oversee projects directed by senior management., • Assist leasing teams and brokers during lease negotiations regarding tenant improvement, costing and related matters., • Bid, negotiate and present recommendations for projects such as tenant improvements, repairs and improvements, and renovations., • Ensure competitive bidding process and thorough review of project scope and costs., • Oversee the construction of approved projects or working with the Company’s Construction Management resources to ensure timely completion within scope and budget., • Review and approve operating expenses in accordance with company policies and procedures., • Assist in determining CAM expenses and in the review of CAM reconciliation and collection., • Prepare annual budgets and monitor actual expenses to ensure budgets are met., • Bachelor’s Degree, • Minimum of 5-7 years of broad-based commercial property management experience with a demonstrated background on large in-fill urban retail properties., • Strong communication skills with both internal and external customers and at all levels within the organization., • Good understanding of contracts, leases and leasing objectives., • Skilled in customer service and tenant relations., • Ability to initiate bid requests, vendor and contractor management., • Ability to present self and company in a professional manner in all customer communications and actions., • Solid time management skills with the ability to prioritize, organize and successfully balance multiple tasks and requests., • Must be able to exhibit initiative and work independently., • Must have a strong work ethic and the ability to work in a fast-paced environment, • Must be a team player and work well with Senior Management, tenants, contractors, Accounting team, and other daily contacts., • MS Office proficiency expected., • Experience with Yardi a plus. $110K - $130K We offer an excellent compensation package along with a chance to grow and develop with a well-capitalized, privately held, entrepreneurial investment group understanding that it is not just a job, but a career. For immediate consideration please submit your resume with salary requirements. Resumes submitted with salary requirements will be considered a priority. Powered by JazzHR Aw5MkZ9paN

Job Description Assistant Property Manager – Commercial Real Estate At Carillon Properties, we take pride in a creating vibrant, well-managed commercial office, retail, and marina property and delivering exceptional service to our tenants, vendors, and our community. We believe that diverse perspectives fuel innovation, and we’re committed to fostering an inclusive, supportive environment where our team members can thrive. About the Role We're seeking an organized, service-oriented Assistant Commercial Property Manager with 3+ years of commercial office building property management experience (required) to join our team! In this vital role, you'll support the daily operations of our Class A commercial office building property, including our marina, working closely with commercial office tenants, vendors, and our dedicated management team to ensure smooth, efficient, and high-quality operations. What You’ll Do Accounting & Financial Support • Review, code, and approve vendor invoices, • Monitor office, retail, and marina tenant accounts, report on delinquencies, and pursue collections, • Assist with annual budgets and financial reporting, • Build and maintain positive relationships with office, retail, and marina tenants and vendors, • Address office, retail, and marina tenant concerns promptly and professionally, • Process maintenance requests quickly and accurately, • Draft vendor contracts and maintain files, • Coordinate daily vendor operations and ensure contract compliance, • Maintain Certificates of Insurance for tenants and vendors, • Draft Marina leases and manage guest reservations, • Serve as the primary point of contact for Marina tenants, • Assist with annual budgets and capital improvement planning, • Provide front desk support as needed, • Minimum 3 years of commercial office building property management experience required, • Solid knowledge of MS Office (Word, Excel, Outlook, PowerPoint), • Excellent customer service, relationship-building, and communication skills, • Strong time management, organization, and attention to detail, • Experience working with vendors and contractors is required, • Proficiency with property management software preferred, • Understanding of legal requirements related to property management, • Ability to problem-solve and resolve conflicts diplomatically What We Offer • Comprehensive medical, dental & vision insurance (for employees and families), • Paid time off, • 401(k) plan with match, • Life & AD&D insurance, • Long-Term Disability coverage, • Employee Assistance Program (EAP), • Referral program, • Free onsite parking Pay: $65,000.00 - $75,000.00 per year Ability to Commute: Our Commitment to Diversity & Inclusion Carillon Properties is proud to be an Equal Opportunity Employer. We value different perspectives and backgrounds, and we know that our team’s unique experiences help us better serve our community. We encourage candidates of all identities to apply. If you need reasonable accommodation during the hiring process, please let us know. Ready to Join Us? If you’re passionate about property management for commercial offices and retail spaces and providing exceptional service — we’d love to hear from you. Apply today and grow your career with us! Link: Assistant Property Manager - Commercial Real Estate on Indeed

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Support the Community Manager in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • Paid sick leave, • Dental and vision-effective the 1st of the month after 60 days (Guardian), • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Shift Supervisor and Program Coordinator, • FLSA STATUS: Non-Exempt, • SCHEDULE: Friday-Sunday, 8:00am-4:00pm; with staff meetings every other Thursday 1:00pm-2:00pm, • MEAL PERIOD: Paid (30-minutes) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Jan & Peter’s Place Women’s Shelter provides a safe and warm place to sleep each night for 40 female-identifying guests experiencing homelessness. Guests are served dinner and breakfast at the shelter and have access to case management and support services. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: North Beacon Hill Neighborhood (Seattle, WA), • REPORTS TO: Program Manager, • FLSA STATUS: Non-Exempt, • SCHEDULE: Tuesday-Saturday, 11:55pm-8:00am; with staff meetings the first Thursday of the month, • MEAL PERIOD: Paid (30-minutes) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: Compass is hiring three (3) individuals for this role, see job description details for specific schedules. ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s The Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Program Coordinator and Program Manager, • FLSA STATUS: Non-Exempt, • SCHEDULE #1: Sunday-Thursday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm, • SCHEDULE #2: Thursday-Monday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm, • SCHEDULE #3: Tuesday-Saturday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm, • MEAL PERIOD: Paid (30-minutes), • SALARY RANGE: $24.50 per hour (Step 1*) Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Shift Supervisor and Program Coordinator, • FLSA STATUS: Non-Exempt, • SCHEDULE: Sunday-Thursday, 12am-8am; with staff meetings every other Thursday 1pm-2pm, • MEAL PERIOD: Paid (30-minutes) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Support the Community Manager in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 5 and 9 years, • 9 paid holidays, • Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha), • HSA and FSA through Lively, • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job DescriptionCompany Overview At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact. Position Summary As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine. Key Responsibilities • Support the Community Manager in overseeing all aspects of community operations., • Show apartments to prospective residents, explain lease terms, and highlight community amenities., • Provide information on local schools, shopping, recreation, and transportation options., • Process lease agreements, collect deposits, and manage rental payments., • Respond to and resolve resident concerns, including maintenance, utilities, and service issues., • Inspect vacant units to identify repair and maintenance needs., • Step in to manage community issues in the absence of the Community Manager., • Attend and actively participate in regular meetings and training sessions., • Supervise community employees in accordance with company policies and applicable laws.Qualifications, • Six months to one year of related property management or leasing experience, or equivalent education and training., • Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred., • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages., • Proven leadership, problem-solving, and customer service skills., • Ability to work in both office and property environments, including unit inspections in varying weather conditions., • Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.Compensation & Benefits, • Competitive salary based on experience, • 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 5 and 9 years, • 9 paid holidays, • Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha), • HSA and FSA through Lively, • Employee Assistance Plan (EAP), • 401(k) with employer match (25% of contributions up to 4% of eligible pay) If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you. Apply today and take the next step in your property management career with a company that values your growth and success.

Job Description This position is remote. We are targeting an individual who lives in the Seattle area and is knowledgeable of the area and its available resources. This is essential in being able to assist our Medicare and Dual Plan members by providing education coordination with care teams and connecting to community-based resources. Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: • Strive to apply an equity lens to all our work., • Reduce health disparities., • Become an anti-racist organization Responsible for the operational delivery of the plan’s case management and coordination programs and processes. Provides case management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness, and/or highly complex medical/behavioral and social conditions. The goal is to improve members' quality of life and ensure cost-effective outcomes by using internal and community-based resources. To be successful in this role, you: • Have a Bachelor’s degree in nursing, or a master’s degree in social work and/or related behavior health field (preferred), • Possess Current, unrestricted license in the State of Washington as a registered nurse (RN) (required) OR, • Current, unrestricted license in the State of Washington as a Social Worker (LSWAA, LSWAIC) (required), OR, • Current, unrestricted license in the State of Washington as a Mental Health Counselor (LMHC), Mental Health Professional (LMHP), or Marriage and Family Therapist (LMFT) (required), • Have a minimum of one (1) year case management, home health or discharge planning experience; or a combination of education and experience which provides an equivalent background required OR, • Have a minimum of one (1) year facility-based medical or behavioral health experience and/or outpatient psychiatric and substance abuse/substance abuse disorder treatment experience, required; or equivalent combination of education and experience and/or working with children and families. Experience with those who have disabilities and knowledge of Child and Families Services, • Have a minimum three (3) years of clinical experience in an acute care and/or outpatient setting (required), • Experience and proficiency with Microsoft Office products, • Possess a Case Management Certification (preferred) The Case Manager I is responsible for performing telephonic case management for members with acute, chronic, and complex needs. Examples listed below are not necessarily exhaustive and may be revised by the employer. • Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions., • Works within a multi-functional team to connect with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes., • Assesses, evaluates, plans, implements, and documents care of members within the organization’s clinical database system, in accordance with organizational policies and procedures., • Responsible for the assessment of members, including identifying and coordinating access to the appropriate level of care and treatment. Uses the assessment information to assign the appropriate risk and complexity level, and create and document a care plan in coordination with the member, family and health team input., • Initiates a plan of care based on member-specific needs, assessment data and the medical/behavioral plan of care. Goals for members are measurable and developed in conjunction with the patient/family to improve quality of life., • Plans care in collaboration with members of the multidisciplinary team, and considers the physical, behavioral, cultural, psychosocial, spiritual, age specific and educational needs of the member in the plan of care., • Reviews and revises the plan of care with the interdisciplinary care team to reflect changing member needs based on evaluation of the members’ status, and/or as a result of reassessment., • Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. Promotes continuity of care by accurately and completely communicating to health care team the status of members for whom care is provided. Engages community resources where applicable., • Conducts interdisciplinary care team meetings with the member/family to assess care plan and recommend adjustments as indicated., • Continuously evaluate members’ progress towards goals, identify potential barriers to attaining goals and expected outcomes in collaboration with other health care team members., • Documents all case activity using the CHPW care management system and follows documentation standards and protocols., • Collaborates with the Transition of Care (TOC) team if a member is hospitalized., • Serves as a liaison at various local and statewide meetings and/or workgroups and provides clinical support to providers’ network to enhance integrated care coordination., • Assesses barriers to care and assist members and health care team to address concerns., • Implements developed workflow activities and activities for designated programs., • Conduct member case management in the field at Provider(s) office, member’s home, inpatient medical or psychiatric hospitals, skilled nursing facilities, adult family homes, or in a community setting., • Attend member appointments or care conferences in collaboration with the members care team when indicated., • This position may requires traveling on behalf of the Company and working in the field. It is essential that a current driver’s license, proof of insurance and an acceptable driving record are maintained., • Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards., • Managed care (Medicaid and/or Medicare) experience, • Previous experience using Care Management software applications, • Knowledge of, and experience with, community resources preferred, • Knowledge of Medicare and Medicaid regulations, • Experience in care management workflow systems, • Effective verbal and written communication skills, • Effective organizational, time management, and project management skills, • Ability to work independently, • Comfortable presenting in a group setting, • Perform all functions of the job with accuracy, attention to detail and within established timeframes. As part of our hiring process, the following criteria must be met: • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency, • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Exempt and is not eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year, • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking, and possibly standing Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

Job Description This position is a hybrid of remote from home and field work. The candidate will need to reside in and travel throughout the Spokane region (Ferry, Stevens, Pend Oreille, Lincoln, Spokane and Adams counties). Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: • Strive to apply an equity lens to all our work., • Reduce health disparities., • Become an anti-racist organization This position works under the general direction of the Supervisor of Care Management and is responsible for the plan’s regional field care management and coordination programs and processes. The Regional Field Case Manager will provide care management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness. The Regional Field Case Manager resides within the assigned region to effectively coordinate care between members, providers and community resources. This role also provides care management services for CHPW members with highly complex medical/behavioral and social conditions where advocacy and coordination are required. This role represents CHPW in the community to provide education on care management programs and provide in-person support for members. The Regional Field Case Manager coordinates with internal and external partners to support members, providers and initiatives in the assigned region. To be successful in this role, you: • Possess a Bachelor’s degree in nursing or a master’s degree in social work and/or a related behavior health field (required)., • Have a current, unrestricted license in the state of Washington as a registered nurse (RN) (required) OR, • Have a current, unrestricted license in the State of Washington as a Social Worker (LSWAA, LSWAIC) (required) OR, • Current, unrestricted license in the State of Washington as a Mental health Counselor (LMHC), Mental Health Professional (LMHP), or Marriage and Family Therapist (LMFT) (required), • Have a minimum of one (1) year case management experience; home health or discharge planning experience; or a combination of education and experience which provides an equivalent background required OR, • Have a minimum of one (1) year in an acute care, facility-based medical or behavioral health experience and/or outpatient psychiatric and substance abuse disorder treatment experience, required; or equivalent combination of education and experience and/or working with children and families., • Have experience with those who have disabilities and knowledge of Child and Families Services., • Have a minimum three (3) years of clinical experience and/or outpatient setting (required)., • Have a case management certification., • Are bilingual., • Have experience in managed care (Medicaid/HCA)., • Have previous experience in using Care Management software applications., • Have knowledge of, and experience with, community resources., • Engages with members, providers and agencies in the assigned region to support field care management services., • Provides face-to-face visits to members where telephonic care management is a barrier, to foster effective participation in the care management program., • Identify and partner with emergency response services or other programs in a community that support members who are high utilizers of medical/behavioral health services.Field case management can include meeting members in acute care, emergency room, adult family home, Inpatient behavioral health facilities, shelters, community health centers, members home or member preferred location., • Assesses, evaluates, plans, implements, and documents the care of members within the organizations’ clinical database system in accordance with organizational policies and procedures., • Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. Promotes continuity of care by accurately and completely communicating to health care team the status of members for whom care is provided., • Evaluates members’ progress towards goals, identify potential barriers, assists members in navigating the healthcare system and expected outcomes in collaboration with member and the interdisciplinary care team., • Works within the multi-interdisciplinary care team that collaborates with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes., • Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions., • Represents CHPW Care Management Department in the community to provide education on care management programs and collaborate with providers and community partners. Leads regional based projects as assigned, • Participates in external care conferences and other d/c planning activities that may be needed to prevent a readmission as needed., • Participates in clinical case review with internal interdisciplinary team at Care Management Rounds., • Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards., • Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion., • Knowledge of regulatory and certification requirements and their impact on the organization such as CMS, HCA, HEDIS, CAHPS, and NCQA., • Knowledge of and experience with community and other resources, • Analytical skills and the ability to interpret, evaluate and formulate action plans based upon data, • Organizational, time management, and project management skills, • Ability to handle multiple priorities, • Ability to multi-task and deal with complex assignments on a frequent basis, • Proficiency and experience with Microsoft Office products, • Written and verbal communication skills; able to communicate with and collaborate effectively with internal departments, physicians and allied health care providers, • Ability to work independently, • Perform all functions of the job with accuracy, attention to detail and within established timeframes. As part of our hiring process, the following criteria must be met: • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency, • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Exempt and is not eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. At this time, we are offering a $3,000.00 sign-on bonus for this opening. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year, • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking, and possibly standing Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation. *Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation. *The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.

Job Description This position is a hybrid of remote from home and field work. The candidate will need to reside in and travel throughout the North Sound region (Snohomish, Skagit, Whatcom, San Juan and Island counties). Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: • Strive to apply an equity lens to all our work., • Reduce health disparities. This position works under the general direction of the Supervisor of Care Management and is responsible for the plan’s regional field care management and coordination programs and processes. The Regional Field Case Manager will provide care management services for CHPW members with short term, long term, stable, unstable, and predictable course of illness. The Regional Field Case Manager resides within the assigned region to effectively coordinate care between members, providers and community resources. This role also provides care management services for CHPW members with highly complex medical/behavioral and social conditions where advocacy and coordination are required. This role represents CHPW in the community to provide education on care management programs and provide in-person support for members. The Regional Field Case Manager coordinates with internal and external partners to support members, providers and initiatives in the assigned region. To be successful in this role, you: • Possess a Bachelor’s degree in nursing or a master’s degree in social work and/or a related behavior health field (required)., • Have a current, unrestricted license in the state of Washington as a registered nurse (RN) (required) OR, • Have a current, unrestricted license in the State of Washington as a Social Worker (LSWAA, LSWAIC) (required) OR, • Current, unrestricted license in the State of Washington as a Mental health Counselor (LMHC), Mental Health Professional (LMHP), or Marriage and Family Therapist (LMFT) (required), • Have a minimum of one (1) year case management experience; home health or discharge planning experience; or a combination of education and experience which provides an equivalent background required OR, • Have a minimum of one (1) year in an acute care, facility-based medical or behavioral health experience and/or outpatient psychiatric and substance abuse disorder treatment experience, required; or equivalent combination of education and experience and/or working with children and families., • Have experience with those who have disabilities and knowledge of Child and Families Services., • Have a minimum three (3) years of clinical experience and/or outpatient setting (required)., • Have a case management certification., • Are bilingual., • Have experience in managed care (Medicaid/HCA)., • Have previous experience in using Care Management software applications., • Have knowledge of, and experience with, community resources., • Engages with members, providers and agencies in the assigned region to support field care management services., • Provides face-to-face visits to members where telephonic care management is a barrier, to foster effective participation in the care management program., • Identify and partner with emergency response services or other programs in a community that support members who are high utilizers of medical/behavioral health services. Field case management can include meeting members in acute care, emergency room, adult family home, Inpatient behavioral health facilities, shelters, community health centers, members home or member preferred location., • Assesses, evaluates, plans, implements, and documents the care of members within the organizations’ clinical database system in accordance with organizational policies and procedures., • Implements the plan of care through direct member care, coordination, and delegation of the activities of the health care team. Promotes continuity of care by accurately and completely communicating to health care team the status of members for whom care is provided., • Evaluates members’ progress towards goals, identify potential barriers, assists members in navigating the healthcare system and expected outcomes in collaboration with member and the interdisciplinary care team., • Works within the multi-interdisciplinary care team that collaborates with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes., • Advocates on behalf of members and facilitates coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions., • Represents CHPW Care Management Department in the community to provide education on care management programs and collaborate with providers and community partners. Leads regional based projects as assigned, • Participates in external care conferences and other d/c planning activities that may be needed to prevent a readmission as needed., • Participates in clinical case review with internal interdisciplinary team at Care Management Rounds., • Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards., • Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion., • Knowledge of regulatory and certification requirements and their impact on the organization such as CMS, HCA, HEDIS, CAHPS, and NCQA., • Knowledge of and experience with community and other resources, • Analytical skills and the ability to interpret, evaluate and formulate action plans based upon data, • Organizational, time management, and project management skills, • Ability to handle multiple priorities, • Ability to multi-task and deal with complex assignments on a frequent basis, • Proficiency and experience with Microsoft Office products, • Written and verbal communication skills; able to communicate with and collaborate effectively with internal departments, physicians and allied health care providers, • Ability to work independently, • Perform all functions of the job with accuracy, attention to detail and within established timeframes. As part of our hiring process, the following criteria must be met: • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency, • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Exempt and is not eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year, • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking, and possibly standing Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation. *Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation. *The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.

Job Description This position is available fully remote in Washington state. Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: • Strive to apply an equity lens to all our work., • Reduce health disparities. The Level I Utilization Management Clinician performs utilization review for medical or behavioral health requests using utilization review criteria, technologies, and tools. Identifies, coordinates, and implements high quality, cost-effective alternatives when appropriate to the patient’s condition. Supports physician decision-making, working collaboratively with all members of the health care team, the patient, the patient’s family, co-workers, and internal and external customers to achieve optimal patient outcomes. Ensures members have timely access to care and supports during transitions between levels of care. Understands and effectively communicates requirements and follows Community Health Plan of Washington (CHPW) policies and procedures. To be successful in this role, you: • Have a bachelor’s degree in a relevant field or an equivalent combination of education and highly relevant experience., • Have a current, unrestricted license as an RN or LPN., • Have at least two years clinical experience in either a physical health or behavioral health setting., • Conduct review of hospital notification or prior authorization care requests against established clinical guidelines and health plan policies., • Collaborate with facilities to perform discharge planning., • Provide coordination support to members transitioning between care settings or returning home from a hospitalization. Identifies member needs and provides support to ensure necessary services are available during the transition period., • Collaborates with providers, office staff, and Care Coordination team to assure coordination of care in a timely manner according to contractual and regulatory timeframes., • Identifies, coordinates, and ensures high quality care and appropriate care by focusing on supporting access to care and services across the continuum of care in accordance with the patient’s medical needs., • Identify potentially unnecessary services and/or delivery settings and recommends appropriate alternatives., • Identifies and determines medical necessity of out of network (OON) requests for services., • Assures referrals are complete and enrollment/eligibility benefits verified, prior to authorizing care., • Delivers timely written notification to patient or family members and communicates with members of the health care team., • Prepare cases that do not meet medical necessity or criteria for medical director review., • Communicate effectively with medical director regarding identified variances within the case against criteria utilized for medical review., • Regularly communicates with the UM Manager, Medical Director, physician advisor/reviewer and primary care physician for support, problem resolution and notification of decertification and appeals., • Using established screening tools, identify candidates and recommend enrollment into care management and disease management programs., • Identify quality of care issues and report for investigation per CHPW's policy., • Participates as part of the care management team; works collaboratively with all department staff., • Reporting to work on time and for all scheduled shifts is essential to this position., • Ability to effectively manage and maintain quality standards for high volume of authorization., • Ability to work independently., • Effective written and verbal communication skills; able to communicate with and collaborate effectively with physicians and allied health care providers., • Knowledge in criteria set, including MCG, InterQual, ASAM, and LOCUS preferred., • Ability to multi-task and deal with complex assignments with competing priorities on a frequent basis., • Perform all functions of the job with accuracy, attention to detail and within established timeframes., • Effective analytical skills and the ability to interpret, evaluate and formulate action plans based upon data., • Experience in care management workflow systems., • Flexibility and willingness to work in a matrix-management environment., • Demonstrated organizational, time management, and project management skills., • Demonstrated proficiency and experience with Microsoft Office products., • Ability to present in a group setting., • Willingness to be part of a collaborative and dynamic clinical development team. As part of our hiring process, the following criteria must be met: • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency., • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Non-Exempt and is eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year., • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking and possibly standing, • Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion, • Frequent torso/back static position; occasional stooping, bending, and twisting. Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

Job Description Job Title: Field Service Specialist Reports To: The Field Service Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Service Specialist/Mailroom Specialist provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$23—$23 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.