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General growth properties jobs in United States

  • Host / Hostess
    Host / Hostess
    6 days ago
    Full-time
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Sales Associate
    Sales Associate
    7 days ago
    Full-time
    Totowa

    BEACON PROTECTION Small Business Security Sales Representative Build Your Career. Protect Local Businesses. Earn Unlimited Income. What You Will Do At Beacon Protection, we provide innovative security and smart business solutions designed to protect businesses, employees, and assets. We are looking for motivated, outgoing, and entrepreneurial sales professionals who enjoy building relationships, solving problems, and helping business owners protect what matters most. As a Small Business Security Sales Representative, you will work directly with business owners and decision-makers to understand their security concerns, identify opportunities, and recommend customized solutions that fit their individual business needs. You will represent Beacon Protection in the field, demonstrating the value of our technology, delivering exceptional customer experiences, and developing long-term relationships. Your responsibilities will include: • Build Relationships and Earn Trust: Establish relationships with small business owners through professional communication, integrity, and a consultative sales approach., • Identify Customer Needs: Visit local businesses, identify security vulnerabilities, and understand each business's unique operations and concerns., • Deliver Customized Security Solutions: Recommend and demonstrate security systems, including burglar alarms, video surveillance, fire and smoke monitoring, access control, smart business technology, and IP phone systems., • Generate New Business: Proactively identify new sales opportunities, prospect within your assigned territory, develop leads, and build a consistent pipeline., • Present and Close Sales: Conduct professional sales presentations, explain product features and benefits, overcome objections, and help customers make informed purchasing decisions., • Provide Exceptional Customer Service: Follow up after installations to ensure customer satisfaction and develop long-term relationships., • Work as a Team: Collaborate with management, technicians, and fellow sales representatives to deliver outstanding customer experiences. What You Need to Be Successful We are looking for individuals who are competitive, self-motivated, personable, and driven to succeed. You don't need to be a security expert to get started. We provide the training and knowledge necessary to help you become successful. The ideal candidate will have: • Strong communication and interpersonal skills., • A positive attitude and professional appearance., • A self-motivated, entrepreneurial mindset., • Confidence approaching and speaking with business owners., • The ability to build relationships and earn customer trust., • A willingness to learn security technology and sales techniques., • Strong organizational and time-management skills., • The ability to work independently while contributing to a team., • A desire to achieve goals and maximize earning potential., • Reliable transportation and a valid driver's license. Experience: • Previous sales experience is preferred but not required., • Experience in door-to-door sales, retail sales, customer service, telecommunications, or business-to-business sales is a plus., • We welcome individuals who are coachable, competitive, and eager to learn. How Beacon Protection Invests in You Base Salary + Uncapped Commission At Beacon Protection, we believe hard work and strong performance should be rewarded. That's why we offer a competitive base salary combined with an uncapped commission structure. • $35,000 annual base salary., • Additional uncapped commission on sales., • $80,000–$150,000 in annual earnings is the typical earning range for sales representatives in this position., • Unlimited earning potential based on performance., • Opportunities for advancement into leadership and management. Your base salary provides a foundation, while commissions give you the opportunity to increase your income as you grow your sales. Professional Training We invest in developing our sales representatives through structured training designed to give you the tools and confidence to succeed. Our training includes: • Security industry fundamentals., • Product and equipment knowledge., • Business security consultations., • The Beacon Protection Model Sales Call., • Prospecting and cold-calling techniques., • Sales presentations and closing strategies., • Field training and hands-on experience., • Ongoing coaching and development. Why You'll Love Working at Beacon Protection We Believe in Modern Security. At Beacon Protection, we don't believe in offering businesses outdated security solutions. We focus on providing modern technology designed to address today's security challenges and the needs of tomorrow. Our solutions include: • Advanced burglar alarm systems., • Video surveillance and cloud video technology., • Fire and smoke monitoring., • Access control solutions., • Smart business technology., • IP phone systems., • Customized security solutions for businesses of all types. We Believe in Our People. We believe success comes from having the right attitude, work ethic, and willingness to learn. We provide an environment where individuals can develop their skills, challenge themselves, and grow professionally. At Beacon Protection, we value: • Integrity: We do what we say and put our customers first., • Accountability: We take ownership of our performance and responsibilities., • Growth: We encourage continuous learning and professional development., • Teamwork: We support one another and celebrate team success., • Excellence: We strive to deliver outstanding service and exceed expectations. Ready to Build Your Future? If you're ambitious, enjoy meeting new people, love the challenge of sales, and want an opportunity where your hard work can directly impact your income, we want to hear from you. Join Beacon Protection and help local businesses protect their people, property, and future. Base Salary + Uncapped Commission. $80K–$150K Typical Annual Earnings. Apply today and start building your career with Beacon Protection!

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