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Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're looking for individuals with: • Proven customer service experience in the BPO industry., • Excellent oral and written communication skills., • The ability to provide customer support over various platforms (email, chat, phone, etc.)., • Ability to work in a fast-paced environment, • Flexible and willing to be assigned in a voice, non-voice or blended programs, • Knowledgeable about Microsoft Office applications with Average MS Excel Skills, • Ability to convey information effectively, • Must be willing to take part in required initial training, • Excellent problem solving skills, • Flexibility to work multiple shifts during the weekends or on holiday., • Excellent organizational skills and attention to detail., • Can work with minimal supervision, • Some analytical skills, • Some technical abilities Requirements: To be successful, you must possess the following: • At least 1-year BPO experience, • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service., • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment., • Excellent oral and written communication skills., • Collaborates with peers, supervisors, and management to achieve corporate and client goals., • Able to adapt to a changing work environment Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're looking for individuals with: • Proven customer service experience in the BPO industry., • Excellent oral and written communication skills., • The ability to provide customer support over various platforms (email, chat, phone, etc.)., • Ability to work in a fast-paced environment, • Flexible and willing to be assigned in a voice, non-voice or blended programs, • Knowledgeable about Microsoft Office applications with Average MS Excel Skills, • Ability to convey information effectively, • Must be willing to take part in required initial training, • Excellent problem solving skills, • Flexibility to work multiple shifts during the weekends or on holiday., • Excellent organizational skills and attention to detail., • Can work with minimal supervision, • Some analytical skills, • Some technical abilities Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements: To be successful, you must possess the following: • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service., • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment., • Excellent oral and written communication skills., • Collaborates with peers, supervisors, and management to achieve corporate and client goals., • Able to adapt to a changing work environment

Job DescriptionDescription: Peak Support is seeking Tier I E-commerce Customer Experience Representative to support client hiring needs during seasonal peaks in the academic year. As the first point of contact for customers, team members will thrive in a fast-paced, logistics-driven environment where accuracy, clear communication, and attention to detail are critical. This is a high-volume role that requires strong empathy, adherence to processes, and a high level of operational awareness. Key Responsibilities • Provide omnichannel support via phone, email, live chat, and Freshdesk ticket management., • Handle inquiries related to move-in logistics, delivery coordination, order status, account updates, returns, and billing., • Resolve standard Tier I issues independently using SOPs and knowledge base resources., • Escalate complex issues (medical/safety concerns, delivery failures, missing/damaged items, billing discrepancies) to Tier II with clear documentation., • Maintain detailed and accurate ticket notes, following escalation pathways and communication guidelines., • Prioritize accuracy and consistency over speed, especially during peak move-in periods., • Coordinate with internal Operations teams as needed. Requirements: Skills & Attributes • Strong emotional intelligence and resilience in high-volume, high-pressure environments., • Ability to deliver firm, policy-based responses with professionalism and empathy., • Excellent reading comprehension and attention to detail., • Technologically literate: confident with Windows 11, Microsoft 365, and CRM/ticketing systems., • Accurate data entry, documentation, and written communication skills., • Typing proficiency and ability to multitask across multiple systems., • Comfortable working in structured, SOP-driven environments., • Reliable and able to adhere to schedules during peak demand periods. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Peak Support is seeking Tier I E-commerce Customer Experience Representative to support client hiring needs during seasonal peaks in the academic year. As the first point of contact for customers, team members will thrive in a fast-paced, logistics-driven environment where accuracy, clear communication, and attention to detail are critical. This is a high-volume role that requires strong empathy, adherence to processes, and a high level of operational awareness. Key Responsibilities • Provide omnichannel support via phone, email, live chat, and Freshdesk ticket management., • Handle inquiries related to move-in logistics, delivery coordination, order status, account updates, returns, and billing., • Resolve standard Tier I issues independently using SOPs and knowledge base resources., • Escalate complex issues (medical/safety concerns, delivery failures, missing/damaged items, billing discrepancies) to Tier II with clear documentation., • Maintain detailed and accurate ticket notes, following escalation pathways and communication guidelines., • Prioritize accuracy and consistency over speed, especially during peak move-in periods., • Coordinate with internal Operations teams as needed. Requirements: Skills & Attributes • Strong emotional intelligence and resilience in high-volume, high-pressure environments., • Ability to deliver firm, policy-based responses with professionalism and empathy., • Excellent reading comprehension and attention to detail., • Technologically literate: confident with Windows 11, Microsoft 365, and CRM/ticketing systems., • Accurate data entry, documentation, and written communication skills., • Typing proficiency and ability to multitask across multiple systems., • Comfortable working in structured, SOP-driven environments., • Reliable and able to adhere to schedules during peak demand periods. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job Description Location Our Customer Success Manager will be an integral part of our global Customer and Product Success team. This role is suitable for applicants working on EST only. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity We are a team of Customer Success professionals who are skilled at working with customers and internal DoiT teams to solve challenging problems. We are committed to personal development and enjoy sharing our knowledge and experience. We work hands-on, side-by-side with our customers to educate, mentor, advise, and solve problems to make sure they are getting the most out of what our product and team have to offer. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. The ideal candidate is a self-motivated and goal-oriented individual who is skilled at developing strong customer relationships that promote retention through customer-realized value. This role is ideal for a CSM who is interested in operating at the intersection of cloud technology, financial operations, and customer impact. Responsibilities • Own a portfolio of accounts across the full customer lifecycle: onboarding, adoption, value realization, renewal, and expansion, • Deliver customer training and education on the DoiT console, • Build deep and healthy relationships with key customer stakeholders (CFOs, FinOps leads, engineers, cloud architects) to align our solutions to their business goals, • Identify risk utilizing health scores, product usage, and customer sentiment and create mitigation plans in collaboration with DoiT Account Managers, Technical Account Managers, and leadership, • Evaluate and analyze customer needs and share information with the DoiT organization and your manager, • Build trust and transparency with customers and act as a customer advocate (operate as the "voice of the customer"), • Escalate problems and customer feedback more generally, to the engineering team, product managers, and other departments, • 2+ years of experience in Customer Success in a B2B SaaS Company is a must, • 1-2 years of experience with a public cloud platform like GCP, AWS, or Azure, • Experience driving success plans and achieving customer targets/goals/objectives, • Exceptional ability to communicate and foster positive business relationships with our customers and team members, • Demonstrated the ability to learn new technologies and products quickly, and understand how customers use them to drive strategic success, • A proven track record of creative problem solving on internal and customer-facing issues, • Accountability and personal organization is a must, • Highly motivated team player with a positive outlook and a can-do attitude, preferably with a great sense of humor, • Curiosity and self-motivation to learn and develop professional competencies, • Experience with finance or data analytics, • Cloud Provider (AWS, Azure, GCP) and/or FinOps Certifications We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page We thought so too, but we're here and happy we hit that 'apply' button. • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're Looking For Individuals With: • Proven experience in customer service with direct client-facing and project management, preferably in a BPO setting, • Strong oral and written communication skills, • Versatility in managing inquiries via email, chat, phone, and other platforms, • Adaptability and ability to thrive in fast-paced environments, • Flexibility to work in voice, non-voice, or blended programs, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • High attention to detail and strong organizational skills, • Analytical thinking and problem-solving abilities, with some technical aptitude, • Ability to work independently and reliably with minimal supervision, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidaysRequirements: To be successful, you must possess the following: • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively., • Empathy and patience in handling customer inquiries and concerns Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're Looking For Individuals With: • Proven experience in customer service with direct client-facing and project management, preferably in a BPO setting, • Strong oral and written communication skills, • Versatility in managing inquiries via email, chat, phone, and other platforms, • Adaptability and ability to thrive in fast-paced environments, • Flexibility to work in voice, non-voice, or blended programs, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • High attention to detail and strong organizational skills, • Analytical thinking and problem-solving abilities, with some technical aptitude, • Ability to work independently and reliably with minimal supervision, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays Requirements: To be successful, you must possess the following: • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively., • Empathy and patience in handling customer inquiries and concerns Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Peak Support is seeking Tier I E-commerce Customer Experience Representative to support client hiring needs during seasonal peaks in the academic year. As the first point of contact for customers, team members will thrive in a fast-paced, logistics-driven environment where accuracy, clear communication, and attention to detail are critical. This is a high-volume role that requires strong empathy, adherence to processes, and a high level of operational awareness. Key Responsibilities • Provide omnichannel support via phone, email, live chat, and Freshdesk ticket management., • Handle inquiries related to move-in logistics, delivery coordination, order status, account updates, returns, and billing., • Resolve standard Tier I issues independently using SOPs and knowledge base resources., • Escalate complex issues (medical/safety concerns, delivery failures, missing/damaged items, billing discrepancies) to Tier II with clear documentation., • Maintain detailed and accurate ticket notes, following escalation pathways and communication guidelines., • Prioritize accuracy and consistency over speed, especially during peak move-in periods., • Coordinate with internal Operations teams as needed. Requirements: Skills & Attributes • Strong emotional intelligence and resilience in high-volume, high-pressure environments., • Ability to deliver firm, policy-based responses with professionalism and empathy., • Excellent reading comprehension and attention to detail., • Technologically literate: confident with Windows 11, Microsoft 365, and CRM/ticketing systems., • Accurate data entry, documentation, and written communication skills., • Typing proficiency and ability to multitask across multiple systems., • Comfortable working in structured, SOP-driven environments., • Reliable and able to adhere to schedules during peak demand periods. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're Looking For Individuals With: • Proven experience in customer service with direct client-facing and project management, preferably in a BPO setting, • Strong oral and written communication skills, • Versatility in managing inquiries via email, chat, phone, and other platforms, • Adaptability and ability to thrive in fast-paced environments, • Flexibility to work in voice, non-voice, or blended programs, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • High attention to detail and strong organizational skills, • Analytical thinking and problem-solving abilities, with some technical aptitude, • Ability to work independently and reliably with minimal supervision, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays Requirements: To be successful, you must possess the following: • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively., • Empathy and patience in handling customer inquiries and concerns Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates with e-commerce or retail background to join our team! The ECommerce Customer Support Representative is responsible for delivering excellent customer service across various online channels. This role handles inquiries related to orders, products, payments, returns, and general customer concerns to ensure a smooth and positive shopping experience. Key Responsibilities • Assist customers with placing orders over the phone, ensuring accuracy and a positive experience., • Provide clear information about products, sizing, and availability to help customers make informed decisions., • Support customers with payment concerns, website navigation, and online ordering issues., • Handle inquiries related to existing orders, including status updates, modifications, and general support., • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively. At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're looking for individuals with: • Proven customer service experience in the BPO industry., • Excellent oral and written communication skills., • The ability to provide customer support over various platforms (email, chat, phone, etc.)., • Ability to work in a fast-paced environment, • Flexible and willing to be assigned in a voice, non-voice or blended programs, • Knowledgeable about Microsoft Office applications with Average MS Excel Skills, • Ability to convey information effectively, • Must be willing to take part in required initial training, • Excellent problem solving skills, • Flexibility to work multiple shifts during the weekends or on holiday., • Excellent organizational skills and attention to detail., • Can work with minimal supervision, • Some analytical skills, • Some technical abilities Requirements: To be successful, you must possess the following: • At least 1-year BPO experience, • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service., • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment., • Excellent oral and written communication skills., • Collaborates with peers, supervisors, and management to achieve corporate and client goals., • Able to adapt to a changing work environment Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! Key Responsibilities: User Support & Access Management • Provide first-level support for account access, password resets, and login issues., • Manage user account setups, permissions, and group assignments., • Maintain shared drives, email distribution lists, and collaboration tools., • Coordinate requests for new or replacement equipment., • Provide basic troubleshooting and maintenance for laptops, peripherals, and software applications., • Log, track, and resolve IT tickets in a timely and professional manner., • Assist with hardware configuration, installations, and updates. Communication & Coordination • Monitor IT help channels or ticket queues and respond to user requests promptly., • Collaborate with HR, Admin, and other departments to ensure smooth employee setup., • Support system access requests, software installations, and minor network troubleshooting., • Communicate clearly with employees regarding issue status and resolutions. Escalation & Advanced Tasks • Escalate complex technical issues to higher-level IT support or system administrators., • Support the purchase or assignment of system licenses and software tools., • Assist in maintaining IT documentation and access inventory records., • Contribute to system and process improvement initiatives within the IT department. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements: To be successful, you must possess the following: • Proven experience in IT support, helpdesk, or technical assistance roles., • Solid understanding of computer systems, mobile devices, and general IT operations., • Familiarity with remote desktop applications and basic networking concepts., • Excellent communication, problem-solving, and multitasking skills., • Strong attention to detail and a commitment to delivering excellent service., • Versatility in managing inquiries via email, chat, phone, and other platforms, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays

Job Description Location Our Data Platform Marketing Manager - SELECT by DoiT, will be an integral part of our global Marketing team. This role is based remotely on the East Coast of the US, in the Central US, or in Canada. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Data Platform Marketing Manager - SELECT by DoiT, reporting to VP, Global Marketing, is the strategic marketing leader responsible for driving growth, pipeline, and market positioning for DoiT's data lake and Snowflake optimization business. This role is not simply a coordinator of campaigns. It is the centralized marketing owner of the business unit's go-to-market strategy. You will partner directly with the Business Unit Head of Sales, Product leadership, and Marketing functional heads to define priorities, sharpen ICP focus, shape economic messaging, and orchestrate integrated programs that position SELECT and data workload optimization as mission-critical for modern cloud and data teams. This role sits at the intersection of: • Snowflake & Databricks optimization, • Data lake cost governance Read more about SELECT. Responsibilities 1. Business Unit GTM Strategy & Centralization • Serve as the primary marketing lead for the SELECT / Data Platform business unit, • Translate revenue targets and expansion goals into a unified quarterly marketing strategy, • Define ICP segmentation across Snowflake customers, enterprise data teams, and cloud data platform operators, • Shape economic narratives around data platform waste reduction and performance optimization, • Centralize campaign prioritization across Growth, Content, BDR/MDR, and Creative 2. Integrated Campaign Strategy & Execution Lead and direct cross-functional execution across: Growth and Digital • Paid search around Snowflake optimization, • LinkedIn targeting for data engineering and FinOps leaders, • Retargeting strategies tied to data workload interest, • Data platform optimization guides, • Data lake cost efficiency playbooks, • Case studies showing measurable cost reduction outcomes, • Campaign themes for data optimization 3. Data Workload Demand Generation Own the strategy and execution of programs that drive awareness and pipeline within the data ecosystem: • Data Platform digital campaigns, • Data platform optimization webinars, • Executive roundtables for data and FinOps leaders, • Campaign landing pages tied to measurable cost outcomes, • Marketing sourced pipeline, • Customer expansion, • Cost per qualified meeting, • Pipeline velocity 4. Webinar & Thought Leadership Strategy Move beyond one-off webinars and build a repeatable data workload narrative: • Develop quarterly thought leadership themes around data efficiency, • Position SELECT as the intelligent optimization layer for Snowflake and additional data platforms, • Align with Product and BU Sales to highlight roadmap and innovation, • Ensure conversion from registrant to opportunity is structured and measurable 5. Performance & Revenue Accountability Partner with Content, Growth, Sales, and RevOps to create visibility into: • Cost per lead and cost per meeting, • Conversion to opportunity, • Pipeline contributionInfluenced revenue What Success Looks Like • A clearly articulated quarterly GTM strategy for SELECT, • Centralized prioritization of marketing initiatives aligned to revenue, • Measurable growth in Snowflake-focused pipeline, • Clear differentiation in the data optimization market, • Strong alignment with BU Sales and Product leadership, • 3 to 5 years in B2B marketing, demand generation, or product marketing, • Experience marketing to data engineering, data platform, or FinOps audiences, • Familiarity with Snowflake, data lakes, or cloud data workloads, • Strong strategic planning capability combined with hands-on execution, • Demonstrated success driving pipeline growth in a technical B2B environment, • Thinks in terms of revenue, expansion, and economic value, • Understands enterprise data teams and cloud cost pressures, • Comfortable owning a business unit narrative, • Can centralize and prioritize across competing marketing inputs, • Moves fluidly between strategy and execution We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend #LI-Remote

Job DescriptionDescription: Peak Support is seeking for dedicated and results-oriented Bilingual Customer Service Representatives (Spanish) for a high-volume outbound project to join our team. The successful candidates will have extensive experience in managing large volumes of outbound calls, engaging effectively with prospects, and driving successful outcomes. This role is ideal for someone who thrives in a fast-paced environment, excels in communication, and is motivated to meet and exceed targets. Key Responsibilities: • Make a high volume of outbound calls daily to prospective customers or clients., • Engage with prospects to introduce products, services, or campaigns effectively., • Handle objections and provide clear, compelling responses to generate interest and secure engagement., • Accurately document call outcomes, updates, and follow-ups in the CRM system., • Achieve or exceed daily, weekly, and monthly call and performance quotas., • Build rapport with prospects and clients to maintain a positive company image., • Collaborate with team members and managers to refine call strategies and improve effectiveness., • Continuously update knowledge of company products, services, and target audience., • Manage time efficiently to maintain consistent productivity throughout shifts.Requirements: Qualifications: • Amenable to a project-based employment opportunity., • Proven experience in high-volume outbound calling, telemarketing, or sales., • Exceptional verbal communication and listening skills., • Strong ability to handle rejection while maintaining a positive and professional demeanor., • Proficiency in CRM systems and call-tracking software., • Self-motivated with the ability to work independently and as part of a team., • Strong organizational skills and attention to detail., • Ability to adapt to various customer profiles and adjust communication styles accordingly. Preferred Qualifications: • Previous experience in sales, lead generation, or customer service roles., • Familiarity with scripts and techniques for high-volume calling., • Knowledge of the industry related to the company’s products or services. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Job Description HICU® Health Services RNs at BAYADA earn a salary of $60-65 per hour. Be the pediatric nurse you always wanted to be at BAYADA Home Health! BAYADA Home Health Care has immediate opportunities on our HICU® Health Services team for RNs interested in helping infants and young children transition from the hospital to home in the Boston area! As an ICU or high-tech pediatric nurse, you have chosen a challenging, yet rewarding career. Now, experience what it is like to bring those pediatric clients home! The HICU® Health Services Hospital at Home ICU Nurse works in a team-based environment acting as an extension of a hospital care team, delivering quality skilled nursing care to clients at home. As a HICU® nurse, you have the opportunity to deliver quality care to clients and their family for the initial weeks of homecare, while providing extensive training to the family and ongoing care team. Children should live at home, and you can be part of that! We are proud to offer our HICU® Health Services Hospital at Home ICU Nurses: • Weekly pay, • Caring for patients one-on-one, • Scholarship and development opportunities, free courses, and on-the-job training, • A caring team environment that focuses on your growth and development, • Stable and supportive work environment, • 401(k) with company match, • Competitive pay ranges, • Health Insurance: Medical, dental, vision, prescription coverage, FSA and HSA options, • Recognition & Rewards: Recognition and Nurse Hero programs; referral bonuses, • Paid Time Off: PTO (paid time off), paid holidays, vacation, and sick leave, • Reimbursements: mileage reimbursement or schedule-specific benefits, • Life Insurance: Employer-paid life insurance Qualifications for HICU® Health Services Hospital at Home ICU Nurses: • Have a current license as a Registered Nurse, • Have a least one year of verifiable work experience as an RN, • NICU, PICU, ICU, or home care trach/vent experience required We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it: • Rated 3.8 stars on Indeed & Glassdoor, • Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity We can't wait to meet you! #JoinBayada-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Description HICU® Health Services RNs at BAYADA earn a salary of $60-65 per hour. Be the pediatric nurse you always wanted to be at BAYADA Home Health! BAYADA Home Health Care has immediate opportunities on our HICU® Health Services team for RNs interested in helping infants and young children transition from the hospital to home in the Boston area! As an ICU or high-tech pediatric nurse, you have chosen a challenging, yet rewarding career. Now, experience what it is like to bring those pediatric clients home! The HICU® Health Services Hospital at Home ICU Nurse works in a team-based environment acting as an extension of a hospital care team, delivering quality skilled nursing care to clients at home. As a HICU® nurse, you have the opportunity to deliver quality care to clients and their family for the initial weeks of homecare, while providing extensive training to the family and ongoing care team. Children should live at home, and you can be part of that! We are proud to offer our HICU® Health Services Hospital at Home ICU Nurses: • Weekly pay, • Caring for patients one-on-one, • Scholarship and development opportunities, free courses, and on-the-job training, • A caring team environment that focuses on your growth and development, • Stable and supportive work environment, • 401(k) with company match, • Competitive pay ranges, • Health Insurance: Medical, dental, vision, prescription coverage, FSA and HSA options, • Recognition & Rewards: Recognition and Nurse Hero programs; referral bonuses, • Paid Time Off: PTO (paid time off), paid holidays, vacation, and sick leave, • Reimbursements: mileage reimbursement or schedule-specific benefits, • Life Insurance: Employer-paid life insurance Qualifications for HICU® Health Services Hospital at Home ICU Nurses: • Have a current license as a Registered Nurse, • Have a least one year of verifiable work experience as an RN, • NICU, PICU, ICU, or home care trach/vent experience required We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it: • Rated 3.8 stars on Indeed & Glassdoor, • Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity We can't wait to meet you! #JoinBayada-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Description BAYADA Home Health Care is currently looking to add a full-time Clinical Manager (RN required) to our Auburndale, MA Assistive Care State Programs team. Are you ready for something new in your nursing career? We are seeking a nurse that is passionate about keeping care in the homes and developing skills for upward career mobility. If you're ready to make a change, we're ready to invest in you! Why you'll love BAYADA: • BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business., • Newsweek's Best Place to Work for Diversity, • Newsweek's Best Place to Work for Women, • Newsweek's Best Place to Work (overall), • Newsweek's Best Place to Work for Women and Families, • Glassdoor Best Places to Work, • Forbes Best Places to Work for Women, • Paid Weekly, • Base Salary: $95,000-$100,000/ year depending on qualifications, • Flexible work hours, Minimum of 10, ideally 20-25/week., • AMAZING culture, • Strong employee values and recognition, • Small team at a local office, • Growth opportunities, • BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program Responsibilities for a Nurse Manager/Clinical Manager: • You will visit our geriatric clients and conduct assessments in Newton, MA and surrounding areas., • You will develop and execute the client care while coordinating communications between clients, field staff, office and clinicians., • You will supervise and support Home Health Aide staff in the field., • You will facilitate new hire orientation for Home Health Aides/ Certified Nursing Assistants, • You will participate in the training of new employees and in-services for field staff to provide exceptional care Qualifications for a Nurse Manager/Clinical Manager: • Registered Nurse (RN) with 2 or more years of experience as an RN., • Home Care experience preferred., • Supervisory experience as a Nurse Manager preferred. What happens after you apply: • You will receive an email confirming receipt of your inquiry, • The recruiter will reach out via email or phone to schedule an in-person or zoom interview if qualifications are a match #LIRX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.