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  • Quality Control Specialist
    Quality Control Specialist
    4 days ago
    Full-time
    Humboldt Park, Chicago

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Ice Cream Server - Willis Tower
    Ice Cream Server - Willis Tower
    7 days ago
    Full-time
    Chicago Loop, Chicago

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring part-time Scoopers to join our Willis Tower ice cream shop in Chicago, IL. Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We're looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream! Part Time Scoopers at Van Leeuwen's scoop shops make $16.60 per hour + an average of an additional $4-$8 per hour in tips! Tips are based on averages and subject to seasonal fluctuation.Our team members must have availability to work at least three shifts per week and be available to work past 12am. JOB RESPONSIBILITIES • Greet every guest warmly, with enthusiasm and genuine hospitality, • Able to scoop and serve guests all menu items while maintaining quality and presentation standards, • Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings, • Prepare all fresh, house made menu items daily, • Accurately operate our Square POS System for a seamless guest checkout process, • Ability to become familiar with all food safety procedures and follow them as required, • Maintain store cleanliness, following proper sanitation guidelines, • Complete daily tasks, including stocking, inventory, and cleaning, • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards JOB REQUIREMENTS • Must be 18 years of age or older, • Genuine passion for ice cream and desserts, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to thrive in a fast-paced environment, • Available to work 3 days a weeks (including nights and weekends past 12 am), • Reliable, on time and ready for every shift, • Food handlers certificate required WHY VAN LEEUWEN? • Competitive Pay + Tips, • Flexible Scheduling, • Free Ice Cream (One menu-item while on shift), • Positive team environment, • Career development and growth opportunities, • Opportunity to be part of a growing, fun brand! Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Ice Cream Server - Wicker Park
    Ice Cream Server - Wicker Park
    7 days ago
    Full-time
    West Town, Chicago

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring part-time Scoopers to join our Wicker Park ice cream shop in Chicago, IL. Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We're looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream! Part Time Scoopers at Van Leeuwen's scoop shops make $16.60 per hour + an average of an additional $4-$8 per hour in tips! Tips are based on averages and subject to seasonal fluctuation.Our team members must have availability to work at least three shifts per week and be available to work past 12am. JOB RESPONSIBILITIES • Greet every guest warmly, with enthusiasm and genuine hospitality, • Able to scoop and serve guests all menu items while maintaining quality and presentation standards, • Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings, • Prepare all fresh, house made menu items daily, • Accurately operate our Square POS System for a seamless guest checkout process, • Ability to become familiar with all food safety procedures and follow them as required, • Maintain store cleanliness, following proper sanitation guidelines, • Complete daily tasks, including stocking, inventory, and cleaning, • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards JOB REQUIREMENTS • Must be 18 years of age or older, • Genuine passion for ice cream and desserts, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to thrive in a fast-paced environment, • Available to work 3 days a weeks (including nights and weekends past 12 am), • Reliable, on time and ready for every shift, • Food handlers certificate required WHY VAN LEEUWEN? • Competitive Pay + Tips, • Flexible Scheduling, • Free Ice Cream (One menu-item while on shift), • Positive team environment, • Career development and growth opportunities, • Opportunity to be part of a growing, fun brand! Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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