Santa Clara
Job Title: ServiceNow Lead / Architect – UI, React Location: Santa Clara, CA (Hybrid) Duration: 6 Months Role Overview We are looking for a hands-on ServiceNow Lead / Architect with deep expertise in modern UI development, React, and scalable platform architecture. This role requires a strong blend of technical leadership, solution design, and hands-on development to deliver intuitive, high-performance user experiences on the ServiceNow platform. You will play a key role in driving UI transformation, implementing modern front-end frameworks, and architecting enterprise-grade ServiceNow solutions. Key Responsibilities Architecture & Design • Define and implement end-to-end ServiceNow architecture with a focus on scalability, performance, and maintainability, • Design modern UI/UX solutions using ServiceNow UI Framework (UI Builder / Now Experience) and React-based architectures, • Lead platform modernization initiatives, including migration from legacy UI (UI16) to modern UI experiences, • Build and customize ServiceNow UI components using Now Experience Framework and React, • Develop responsive, accessible, and high-performance user interfaces, • Integrate REST APIs, GraphQL, and external systems into UI applications, • Actively contribute to coding, debugging, and performance optimization, • Develop custom applications using:, • ServiceNow Scoped Apps, • Client Scripts, Script Includes, Business Rules, • IntegrationHub, Flow Designer, • Lead and mentor a team of developers and engineers, • Conduct design reviews, code reviews, and architecture governance, • Collaborate with stakeholders to translate business requirements into technical solutions, • Architect and implement enterprise integrations using REST/SOAP APIs, • Work with SSO, OAuth, and security frameworks Core ServiceNow Expertise • 8+ years of ServiceNow platform experience, • Strong expertise in:, • Now Experience UI Framework / UI Builder, • Service Portal & modern UI migration, • Strong hands-on experience with:, • React.js, • JavaScript (ES6+), • HTML5, CSS3, SCSS, • Experience building component-based UI architectures, • Experience designing scalable, cloud-native architectures, • Strong understanding of:, • Microservices architecture, • API-first design, • Event-driven architecture, • Proven experience as a Lead or Architect, • Strong stakeholder management and communication skills, • ServiceNow Certifications:, • CSA (Certified System Administrator), • CAD (Certified Application Developer), • CIS (any module), • Experience with:, • Agent Workspace / UI Builder, • IntegrationHub / Flow Designer, • Exposure to AI/GenAI integrations on ServiceNow, • Experience in enterprise-scale digital transformation programs