Floater Property Manager (Storage)
1 month ago
Meridianville
Job DescriptionDescription: Job Title: Floater Property Manager (Storage) Work Location: Meridianville, AL; Hazel Green, AL; Madison, AL Reports to: Area Manager or District Manager Full-Time, Hourly, Non-Exempt Role Summary The Floater Property Manager travels to multiple storage centers within a designated region to provide coverage or relief whenever properties require additional support. These needs may arise due to staff shortages, high-traffic periods, special events, or unforeseen circumstances. A successful Floater Property Manager adapts quickly to different property environments, maintains strong customer relationships, and upholds standards across locations. Key Responsibilities Multi-Site Coverage and Relief: • Travel between properties to provide immediate coverage for staffing shortages, peak traffic times, or other operational needs., • Adapt to each location’s specific procedures, customer base, and operational requirements., • Engage potential and existing customers in person and over the phone to meet or exceed sales and occupancy goals., • Deliver exceptional customer service by addressing inquiries and resolving issues promptly and professionally., • Process payments, invoices, and handle daily financial transactions accurately., • Monitor revenue performance by overseeing pricing, promotions, and occupancy strategies aimed at maximizing profitability., • Manage delinquent accounts, collect outstanding payments, and follow company policies on lien laws., • Conduct routine property inspections to ensure sites are safe, clean, and well-maintained., • Perform minor maintenance tasks such as cleaning vacant units, removing locks, picking up trash, and performing basic repairs., • Monitor security systems and promptly address issues to maintain a secure facility., • Partner with on-site staff and management to share best practices, mentor new hires, and support continuous improvement., • Uphold company policies and The Highline Way by demonstrating professionalism and integrity in all interactions., • Maintain clear communication with team members and leadership, providing feedback and updates as needed., • Strong sales, customer service, and administrative capabilities., • Excellent verbal and written communication skills for a diverse audience., • Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer applications., • Ability to work independently in unfamiliar or changing environments while maintaining a positive, solution-focused attitude., • Strong problem solving and organizational skills; capable of prioritizing tasks effectively., • High-school diploma or GED required; college coursework or degree preferred., • Previous experience in sales, retail, or a customer-facing environment preferred., • Successful completion of a background check and drug screening., • Ability to lift and carry up to 50 lbs., • Must be able to stand for extended periods, up to 8 hours at a time., • Ability to communicate clearly and effectively over the phone, including speaking, listening, and responding professionally., • Must maintain a professional appearance and project an outgoing, friendly demeanor., • Ability to safely and successfully perform essential job functions while meeting productivity standards., • Position requires flexible availability to accommodate multi-site coverage., • This position requires the flexibility to work Saturdays, occasional overtime, and as business needs dictate., • Frequent travel between sites; mileage reimbursement will be provided as applicable.