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Job Overview: Leading on the operations strategy for the group – you will be responsible for ensuring a steady ship within the operations of the business. Oversee the head office function to drive revenue and retention alike. We are looking for an enthusiastic and driven Store Manager to join our team. The Store Manager will be responsible for overseeing daily store operations, managing staff, ensuring customer satisfaction, and driving sales. This is a leadership role that requires excellent management skills, a passion for F&B, and a commitment to achieving company goals. Benefit: · Monthly Sales bonus rewards · Employee Voucher · Overseas Training Opportunities · Career progression pathways available · 401K match(at least age 18 and after 60 days of employment) · Paid Time Off and Paid Holidays · Commuter Benefit · Health insurance、Dental insurance、Vision insurance · Disability insurance Job Responsibilities: · Develop standard operating procedures (SOPs) to allow the brand to expand while maintaining quality and service standards;· New Stores Openings: plan and execute the opening of NY-based new stores; · Oversee the preparation and implementation of all operational aspects, including staffing, equipment, inventory, high-quality service, cleanliness and compliance with company standards; · Ensure adherence to construction timelines and budgets for new stores;· Responsible for store cost control and management, turnover increase, and ensuring that Quality、 Service & Cleanliness (QSC) management meets local and company standards;· Work to exceed sales and targets to maximize profitability; · Develop and implement operational policies and procedures to enhance efficiency and productivity;· Collaborate closely with other teams, including supply chain, HR and marketing for continuous shop improvement. Requirements: · A minimum of 3 years Food & Beverage Management experience. Bonus points for Experience in multi chain store concept preferred. · Able to work in a fast pace working environment · Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays · Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply. · Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays. · Mandarin speaking is preferred. Company Introduction: Naixue was founded in 2015, leading the launch of the "Nice Tea & excellent European soft bread" dual-category model. Focusing on the modern lifestyle with tea as the core, Naixue has formed three major business sections "freshly made tea", "Naiyuki tea" and "RTD bottled tea", and successfully created "duck dung Fragrant Treasure Tea", "Longjing Milk Tea" and many other hot products in the industry. On June 30, 2021, Naixue's tea was officially listed on the Hong Kong Stock Exchange. At present, Naixue’s tea adheres to the direct sales model, covering more than 80 major cities across the country, with more than 1,800 stores. Adhering to the concept of "beauty has its own power", Naixue's tea takes the mission of becoming "a global tea brand loved by customers" and is committed to becoming an innovator and promoter of tea culture going to the world. Job Type: Full-time Pay: $72,000.00 - $90,000.00 per year Benefits: 401(k) matching Flexible schedule Paid time off Parental leave Shift: 8 hour shift Day shift Evening shift Morning shift Experience: F&B: 3 years (Preferred) Language: Mandarin (Preferred) Work Location: In person
Engaging with Prospective Residents: Respond to inquiries from potential residents via internet leads, phone calls, or walk-ins. Schedule appointments and provide guided tours of the community to showcase its features and benefits. Managing Leasing Processes: Assist with processing leasing applications, preparing lease agreements, collecting security deposits, and ensuring leaseholders complete all necessary paperwork. Providing Outstanding Customer Service: Support current residents by addressing their needs, answering questions, and helping resolve any concerns to ensure a positive living experience. This role is perfect for individuals who enjoy working with people, have a passion for delivering excellent service, and are eager to grow in the property management industry.
Job Summary: The General Manager will oversee and manage the daily operations of the restaurant. Supervisory Responsibilities: Hires and trains restaurant staff according to corporate standards. Organizes and oversees the staff schedules. Conducts performance evaluations that are timely and constructive. Enforce systems set in place. Handles discipline and termination of employees in accordance with restaurant policy. Duties/Responsibilities: Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Ensures compliance with alcoholic beverage regulations. Estimates food and beverage costs; watches for wasteful practices. Manages inventory and purchases food and supplies. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards using standardized checklists Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service. Maintains sales records and tracks cash receipts. Prepares and submits operations reports and other documentation requested by upper management. Maintain appearance of the staff and building. Performs other duties as assigned. Required Skills/Abilities: Strong supervisory and leadership skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Familiarity with food handling, safety, and other restaurant guidelines. Proficient with Microsoft Office Suite or related software. Proficient with POS systems, preferably Clover
- Provide outstanding customer service to our residents and assist them with various needs, such as reviewing their lease renewal, processing notices to vacate, handling early terminations, adding pets, transferring to another apartment, and answering questions about their accounts. - Collaborate with the maintenance team, inspect apartments to ensure they are ready for new residents, monitor property conditions, and follow up with residents regarding work orders or maintenance requests. - Create a positive experience for residents upon move-in. - Assist residents during the move-out process, including managing the move-out procedures and handling security deposit dispositions. - Post rent payments and follow up on any outstanding balances. - Plan, prepare, and host resident activities.
Sales & Business Development Achieve the AOP target Develop and maintain strong relationships with existing and new customers. Identify new business opportunities and expand the customer base. Respond to customer inquiries with quotes, documentation, and samples. Track sales pipeline, follow up on opportunities, and secure purchase orders. Collaborate with R&D to assist customers with product qualifications. Ensure timely invoice payments and collection follow-ups. Obtain sales forecasts from customers to help logistics plan inventory. Coordinate with customers and internal teams on quality and regulatory issues. Marketing & Trade Shows Generate leads through various marketing strategies. Research and track competitor pricing and market trends. Provide industry insights and feedback to R&D for product innovation. Plan and exhibit at trade shows, ensuring effective customer engagement. Identify relevant industry publications, magazines, and digital marketing opportunities. Evaluate the effectiveness of marketing campaigns and optimize strategies. Logistics & Supply Chain Management Monitor stock levels at the warehouse and ensure timely replenishment. Raise indents and coordinate material procurement from India. Confirm material availability, dispatch dates, and timely shipments (including CIP/CIF). Track shipments and confirm inventory arrival in the USA. Ensure proper warehouse and sample stock management. Arrange freight and coordinate deliveries/returns. Ensure safe disposal of expired or out-of-specification (OOS) materials. Maintain minimum stock levels and ensure uninterrupted supply to customers. Ensure that there is no overstocking. Finance & Accounting Track and manage all USA office expenses, ensuring timely payments. Monitor market pricing and propose optimal pricing structures. Assist in transfer pricing negotiations based on warehousing and freight costs. Verify invoices, transfer pricing, and reconciliation of sales data (including Salesforce). Oversee cash flow, collections, and financial health of the office. Ensure timely invoicing, credit note issuance, and payroll processing. Review financial reports (P&L, cash flow, sales performance) and analyze growth. Ensure compliance with financial audits and accounting regulations. Monitor employee incentive criteria and ensure fair payouts. Set and manage travel and marketing budgets. Achieve Collection target and ensure that there are no overdues. Human Resources (HR) & Office Management Oversee employee attendance, leave balances, and performance appraisals. Maintain a candidate pipeline for future hiring needs. Handle onboarding and offboarding processes, including handovers. Create and manage email IDs, Teams accounts, and other IT setups for new employees. Organize employee engagement events and training programs.
Doing everything from listening apartments to renew leases.