Multifamily Property Manager (Must Live-On-Site)
3 days ago
Hesperia
Job Description About the Role We are seeking an experienced and motivated Resident Manager to oversee the daily operations of our residential community. This hands-on role is responsible for ensuring exceptional resident satisfaction, maintaining property standards, leading staff, and achieving financial goals. The ideal candidate is organized, service-oriented, and a strong team leader. CULTURAL VISION/QUALIFICATIONS • Honest & Kind - We work and live with great integrity, transparency, and compassion., • Humble & Passionate – We are modest, respectful, open, and never arrogant. We grow by giving and accepting honest feedback, even when it is personally challenging. We love what we do and do our best to positively influence the lives of our clients, colleagues, and vendors., • Teamwork & Innovation – We work collaboratively with an open mind and fresh ideas by capitalizing on the strengths of every member of our team and collectively own both our successes and our shortcomings., • Sense of Ownership & Urgency – We own what we do. We spend a significant part of our life at work, we must work together as a family. We are proactive, not reactive to property and tenant related issues. Key Responsibilities Leadership & Staff Management • Supervise, train, and motivate onsite staff to ensure smooth daily operations., • Conduct performance reviews and provide coaching and development., • Foster a professional, team-oriented, and respectful work culture. Property Operations & Maintenance • Oversee all property operations, including leasing, maintenance, and resident relations., • Ensure make-ready units and maintenance requests are completed promptly., • Conduct regular inspections of units, grounds, and amenities., • Prepare and manage budgets, monitor expenses, and ensure adherence to financial goals., • Oversee rent collection and delinquency control., • Approve invoices and payroll submissions accurately and on time. Resident Relations & Community Engagement • Deliver outstanding customer service and build a welcoming community atmosphere., • Handle resident concerns and service requests promptly and professionally., • Coordinate resident events, newsletters, and community communications. Marketing & Leasing • Lead leasing efforts to maintain high occupancy levels., • Ensure the property, models, and common areas are market-ready., • Review marketing strategies, analyze competition, and assist with promotions. Qualifications • Must be able to Live-On-Site, • Minimum 3 years of residential property management or related experience., • Strong leadership, communication, and organizational skills., • Experience with budgeting, maintenance coordination, and resident relations., • Proficiency in MS Office and property management software (Yardi/OneSite preferred)., • Valid driver’s license and reliable transportation required., • Knowledge of LIHTC/TX Credit compliance is a plus. Why Join Us • Competitive pay based on experience., • Comprehensive benefits: medical, dental, vision, 401(k), paid holidays, vacation, and bonuses., • Inclusive and supportive workplace culture. Join Our Team If you are passionate about property management and creating thriving communities, apply today to be part of a team that values integrity, excellence, and growth.